IHMC presentation to UPU Committee 3 October 28 2013

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The New Digital Global Letter Bringing International Mail into the Digital 21 st Century UPU October-November 2013 Developing a hybrid mail network within dot Post. UPU October-November 2013 © International Hybrid Mail Coalition 2013

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Transcript of IHMC presentation to UPU Committee 3 October 28 2013

Page 1: IHMC presentation to UPU Committee 3 October 28 2013

The New Digital Global Letter

Bringing International Mail into the Digital 21st Century

UPU October-November 2013

Developing a hybrid mail network within dot Post.

UPU October-November 2013

© International Hybrid Mail Coalition 2013

Page 2: IHMC presentation to UPU Committee 3 October 28 2013

With the UPU…universal service of quality

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04/10/2023 (c) Global Address Data Association 2012 3

UPU Survey of Postal E-Services

Region # of Countries

Postal Electronic Mailbox (103)

Hybrid Mail – electronic to

physical (113)

Hybrid Mail – physical to

electronic (114)

Industrialized Countries

15 6 10 7

Arab Region 12 4 5 5

Asia-Pacific 16 4 2 1

Europe and CIS 16 5 9 3

Latin America 13 2 4 2

Africa 21 3 4 2

Total 93 24 34 20

International service: 6 of 78 developing countries 4 of 15 industrialized countries

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# of Countries 2009 2010 2011

Domestic

16[34]

2,450,311,597 2,727,832,741

2,480,225,098 11% -9%

International 4[13]

8,558,641 5,135,831*

4,366,619 ^

-40% -16%

*Qatar-3,559,228 ^Qatar-351,919

Hybrid Mail Volumes Reported to UPU

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Operational Plan – Hybrid Mail Project

A. Survey of current size/state of international hybrid mail market 1. Actions: Formulate and execute survey of DSO’s and private

sector providers of international hybrid mail services to ascertain current state of market and its size. Identify respondents in private sector with help of consultant who will assist with obtaining responses and with formulating questionnaire.

2. Cost: CHF 40, 000 (IHMC staff and IB Staff). See Res 43, Cong Res 44.

3. Deliverable: Report of survey results on state of the market and an educated calculation of its potential size.

4. Responsible: IHMC staff and IB staff cooperate to write and manage the survey, identify private sector and postal operator targets; tabulate responses and produce report.

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B. Pilot test

1. Action: Review test conducted in 2007-2008 period; revise as necessary due to recent technological advances. Use IHMC models displayed here. Multiple origins and destinations for the pilot test will be selected and tested in the phase 1, to have a wider range of results.

2. Cost: No out-of-pocket expenses; IHM Coalition members will contribute by donating time and costs of their personnel who are involved. Dot Post will be the channel through which transmissions are made and may need equipment or personnel investments prior to the test. IHMC sent application form to join .post and is awaiting for official approval from GA

3. Deliverable: Detailed report of functioning of the system, lessons learned.

4. Responsible: IHMC staff and dotPost staff.

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C. Product Development (regulations)

This phase will start after completion of Survey and Pilot Test and review of results.

1. Action: Determine what changes to UPU regulations may be necessary to include international hybrid mail within dot Post and the product/service offerings of UPU members.

2. Cost: UPU member participation in work of the appropriate committees

3. Deliverable: Recommendations to Committee 4 on regulatory/operational changes required to support robust international UPU hybrid mail system; possible drafts

4. Responsible: Committee 4 [sub-committee?]

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IHMC – network concept

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• The main concept is to establish a multi-domestic business ecosystem• The network is formed by a mix of technologies, services, shared

experiences and know-how that enable people to communicate directly, on paper, digitally, globally.

• The key is to work in a standardized way without a standard. • At the domestic level all participants use their own technology and

market strategies. At international level members will use a common language and share through the International Routing Platform. This will produce new mail volumes.

• The international Routing Platform will provide:– International Postal Rules Info and costs– Track & Trace info – Updating Zip Code DataBase– Transactions records (inbound/outbound), to manage compensations

between parties

IHMC – network concept

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DotPost

DotPost Gateway

Service Provider

Apps

Web Services

Secure PDF+XML

Customer’s access

LocalPlatform

Domestic

International

Country A

Delivery Rules (local)

Print Center(domestic)

Secure PDF+XML

Country B

LocalPlatform

Print Center(domestic)

Delivery Rules (local)

DotPost Gateway

Service Provider

Apps

Web Services

Customer’s acces

International

Secure PDF+XML

Domestic

Secure PDF+XML

IHMC – the DotPost opportunityDotPost Gateway

Delivery Rules (by country)

Billing and Transactions

records

International Hybrid

CommunicationsRouting Platform

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• Connecting the network through Dot.Post will ensure more opportunity for all the stakeholders: Posts, Service Provider, Customers, Recipients

• Posts:– Hybrid Mail means more physical volumes– Pre-sorted mail– New volume coming from the Express Courrier Market– International transactions controlled by the UPU environment

• Service Provider: – New markets– New services– New customers– New volumes to produce– More collaboration with the Posts

• Customers:– Trusted and certified services– Trusted and certified suppliers– Quality – New offers to evaluate– New business opportunities– A new global communication channel to use

• Recipients: – More quality– More non-invasive messages– More trusted communications– New volumes– More collaboration with the Posts

IHMC – the DotPost opportunity

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QUESTIONS ?

THANK YOU

www.hybrid-mail.org