If we knew what we are doing, we wouldn’t call it innovation! Louis Iske_Next-Generation... ·...
Transcript of If we knew what we are doing, we wouldn’t call it innovation! Louis Iske_Next-Generation... ·...
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1 DREAM event 2013
Prof. dr. Paul Louis Iske Maastricht University
Next-Generation Requirements Engineering If we knew what we are doing, we wouldn’t call it innovation!
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2 DREAM event 2013
This asks for Agility and Resilience
The world is getting more and more complex
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3 DREAM event 2013
Agility
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4 DREAM event 2013
Our beliefs …
“We have no problem with Agility!”
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5 DREAM event 2013
Agile or Trapped in Patterns?
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6 DREAM event 2013
The Innovator’s Dilemma Pe
rfo
rman
ce
Time
Established technology/model
Mainstream customer needs
Niche customer needs
Invasive technology/model
Clayton Christensen: The Innovator’s Dilemma
!CRISIS !
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“I’m dead, but I don’t know it”
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8 DREAM event 2013
Example
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9 DREAM event 2013
Innovation
Innovation is the process in which value
is created by the application of knowledge
in a way this didn’t happen before.
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10 DREAM event 2013
35 ways to kill innovation 1. Don’t be ridiculous
2. We have already tried this
3. This is too expensive
4. That is impossible
5. That is not our responsibility
6. That is a too drastic change
7. We don’t have time for this
8. This makes other things we do unnecessary
9. We are too small for this
10. This is not our problem
11. We have never tried this before
12. Let’s be realistic
13. Why changing, everything goes well?
14. You are years ahead of your time
15. We are not ready for this yet
16. This is not in the budget
17. This is not according to our policies
18. We have to use the resources we have got
19. You can never make this happen
20. The management will never buy this
21. We will make a fool out of ourselves
22. Let’s keep this for a while in our head
23. We always managed without it
24. Has somebody else tried this one?
25. In our organisation this will never work
26. Can you guarantee that this will work?
27. This idea is good, but you know our system..
28. This is the way we have done it for years
29. If we do this, than that should also be changed
30. This is something for later
31. Let somebody have a look on this
32. If this would be a good idea, somebody else would already have done it
33. We will never find somebody to do this for us
34. You will never find a customer for this
35. Since when are you the expert?
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11 DREAM event 2013
Innovation type Characteristic
1. Making things better (Improvement of products and services)
Driven mainly from current customer wishes and complaints. Focused on collecting and realising ideas to improve systems, products, propositions en processes.
2. Making new and better things (Renewal of products and services)
Development of new, fresh solutions and propositions that anticipate future, not yet formulated customer needs. Clever new product combinations
3. Re-inventing our business (Changing the business model)
Known customer segments and products. New business model, distribution system, organisational model or different position in the value chain. Earning money differently
4. Business as unusual (Entering or defining new markets)
Entering new markets, introducing new product-market combinations (also to competitors), growing the wallet itself in stead of the share-of-wallet
4. Business as unusual
3. Re-inventing
our business
Rad
ical
In
crem
enta
l
Existing revenues
Other revenues
2. Making new and better things
Am
ou
nt
of
cha
ng
e in
bu
sin
ess
po
rtfo
lio *
Effect on value/revenue
More revenues
New revenues
1. Making things better
0. Closed or sold
business
Well known territory New territory
Innovation is not always the same
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• Client = Employee Co-creation (Key Resources, Channels) • Competitor = Colleague Open Innovation • Stranger = Strategic Partner Combinatoric Innovation • Crisis = Opportunity Restructuring • Succes = Danger Disruptive Innovation • Change = Fun Fashion • Knowledge = Commodity Rising Knowledge Economies • Valuable = Free Free Content (Revenu Streams) • Client = Account Manager Qiy (Customer Relationships) • Authority = Powerless Publishers (Knowledge Resources) • Best Practices = Worst Practices Land Lines • Money & Sustainability = Good pair Green Energy • IP = Outdated Open Source • Diversity = Asset Ideo • Certainties = Fake Portfolio Management • Risk = Attractive Insurances • Poor = Rich Bottom of Pyramid (Customer Segment, Cost Structure) • Small = Big Crowfunding (Cost Structure) • Play = Serious LEGO Serious Play (Customer Segment) • Failure = Blessing Brilliant Failures
New Perspectives
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Paradadigm Shift: Who knows most?
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14 DREAM event 2013
Paradadigm Shift: Who owns Who?
CRM: Customer Relationship Management
OR
CMR: Customer Managed Relationship ?
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15 DREAM event 2013
New Model: Crowdfunding
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16 DREAM event 2013
Wisdom of the Crowd
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17 DREAM event 2013
Example….
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New Technology Old Organisation ------------------------------- + Expensive Old Organization
NT + OO = EOO
A well-known formula
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19 DREAM event 2013
Routine-based versus Improvising
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20 DREAM event 2013
Creativity
Being multiparadigmatic: flexibly moving between, combining and integrating diverse ideas, perspectives, intelligences and paradigms
PO = Provocative Operation
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21 DREAM event 2013
Creativity Index
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22 DREAM event 2013
Perspectives
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23 DREAM event 2013
Closed and open innovation
Closed Innovation Ideas limited in proprietary R&D Only developments that follow the
regular business line are accepted Protectiveness of Intellectual
capital
Open Innovation Organization accomodates a
fraction of available global talent Owned and external intellectual
capital are fused to strengthen business
Spin in and spin out
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24 DREAM event 2013
Combinatoric Innovation
Combinatoric Innovation is the process of discovering new ways of value creation by combining and applying previously disconnected intellectual capital from two or more sources.
Community of Serendipity
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25 DREAM event 2013
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26 DREAM event 2013
Fundamental Question
What could we do Together?
or:
Will it Blend?
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27 DREAM event 2013
Good Healthcare Innovation Practice
0
2
4
6
8
10
12
Health
Finance
Organization
Science
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28 DREAM event 2013
Stage Gating
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29 DREAM event 2013
Business Case
A business case is a set of lies that make management decide what we want them to decide
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30 DREAM event 2013
Being Open Minded is a Voluntary Action
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31 DREAM event 2013
An Environment consists of 4 spaces
Physical space
Social space
Virtual space
Process space
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32 DREAM event 2013
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33 DREAM event 2013
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34 DREAM event 2013
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35 DREAM event 2013
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36 DREAM event 2013
Discussion What failures can not be tolerated?
What failures should be allowed?
Brilliant Failure Award for Requirements Engineering?
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37 DREAM event 2013
Conclusions
• WE NEED OPEN AND SAFE ENVIRONMENT FOR INNOVATION
• SERENDIPITY IS A CRUCIAL BUSINESS PROCESS
• INNOVATION BY COMBINATION OPENS NEW POSSIBILITIES
• THIS REQUIRES TRUST, MORE THAN CONTROL !
• FAILURE IS AN OPTION!
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38 DREAM event 2013
Thank you!
For iPad