Sample Dialogue:Making a Complaint at a Restaurant

Customer 1: There is a hair in my food.

Waiter: I’m sorry about that. I will get you a new dish.

Customer 1: Thank you.

Customer 2: My food is not cooked.

Waiter: I’m very sorry. I will get you a new dish also.

[10 minutes later]

Waiter: Here you go; it’s on the house.

Customer 1: Thanks!

Customer 2: Thank you!

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Hotel Vocabulary

Hotel Queen bed

Lobby King bed

Concierge Suite

Front desk Room service

Single room Wake-up call

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Double room Pool

Check-in

What time is check-in? / What time is checkout?

Check-out

We have no vacancies.

- What kind of room would you like?

- How many nights?

- Would you like a wake-up call?

- Would you like room service?

- I’d like to book a room

- Do you have any suites?

- Two nights, please.

- Yes, I would like a wake-up call at 6 AM.

- No, I don’t want room service.

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Blue Sky HotelRoom Types Number of RoomsDouble 3Queen 5King 6Suite 1

* One pool

Guest Reservations

Guest Name Room Type Number of Nights Wake-up call Room Service

Emilio Estevez King 2 Yes, 7 AM No

Questions to ask:

- What type of room would you like?

- How many nights?

- Would you like a wake-up call? What time?

- Would you like room service?

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Seaside HotelRoom Types Number of RoomsSingle 5Double 3Queen 5King 3

* One pool

Guest Reservations

Guest Name Room Type Number of Nights Wake-up call Room Service

Maria Lopez Double 2 Yes, 7 AM No

Questions to ask:

- What type of room would you like?

- How many nights?

- Would you like a wake-up call? What time?

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- Would you like room service?

Hotel Guest Sheet“I’d like to book a room please.”

Make the following reservations:- King room / 3 nights- Queen room / 7 nights- Single room / 1 night

My Reservations

Hotel Name Room Type Number of Nights Check-in time Check-out time

Questions to ask:

- Do you have any [room type]?

- Do you have a pool?

- What time is check-in?

- What time is check-out?

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Hotel Guest Sheet“I’d like to book a room please.”

Make the following reservations:- Single room / 5 nights- Queen room / 7 nights- Double room / 1 night

My Reservations

Hotel Name Room Type Number of Nights Check-in time Check-out time

Questions to ask:

- Do you have any [room type]?

- Do you have a pool?

- What time is check-in?

- What time is check-out?

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Airplane Vocabulary Sheet

Airplane Airport

Check-in Boarding pass

Ticket agent Luggage

Passengers Pilot

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Flight attendant Baggage claim

Window seat Aisle seat

First class Economy class

One-way ticket Round trip ticket

Destination

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Train Station Vocabulary

Train Train station

Platform Conductor

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Dining car Sleeping car

Instructions: Label the pictures

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Travel Dialogue

Ticket agent: Where is your___________?

Passenger: I’m flying to _______________.

Ticket agent: One-way or _______________?

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Passenger: __________________.

Ticket agent: ________________ or first class?

Passenger: _____________, please.

Ticket agent: What kind of _____________ would you like?

Passenger: I’d like a _____________________, please.

Vacation Vocabulary

Travel Trip

Pack Travel to another country

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Countryside Beach

Swim Surf

Sunbathe Sightsee

Tour Tour guide

Camera Museum

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Souvenirs

Monuments

Instructions: Fill in the gaps using the words below.

Kim: Where did you go on ____________________?

Vladimir: I went to the _________________.

Kim: What did you _________________?

Vladimir: A bathing __________, shorts and t-shirts.

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Kim: What about a ___________________ for pictures?

Vladimir: Yes, and I took many _________________.

Kim: What did you ________ on vacation?

Vladimir: I ___________ and _______________.

Kim: Sounds like fun! Did you go on a _________________?

Vladimir: Yes, through the city. The ____________ ______________ was really nice and funny.

Kim: I want to _________________ to Mexico one day!

Words:suit tour

travel swam

camera pack

tour guide beach

vacation go

photos surfed

doVocabulary Sheet:

Making Plans

Hangout / Get together

Do you want to hangout? / Do you want to get together?

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What do you want to do? / Where should we meet?

Let’s go shopping.

Let’s go to the movies.

Let’s go to the beach.

Let’s go to the park. Let’s go out to eat.

Can I take you out?

Let’s meet at the bus station at one o’clock.

Making Plans

Instructions: Fill in the gaps below.

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George: Hi Barack!

Barack: Hey George.

George: Do you want to ___________________?

Barack: Sure, what do you _____________________________?

George: Let’s go _________________________________.

Barack: Where should we meet?

George: _________________________________________.

Barack: What time?

George: _____________________.

Barack: Okay, __________________.

Brownie Cookies Recipe

Directions:

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First, preheat the oven to 350 degrees.

Next, mix one stick of butter, one cup of sugar and one chocolate bar until smooth.

Then, add two eggs and mix.

In another bowl, mix one cup of flour, ¼ cup of cocoa powder and a pinch of salt. Then pour into the first bowl.

Next, add 1/8 cup of vanilla extract and one bag of chocolate chips.

Then, drop spoonfuls of batter onto the baking sheet.

Finally, bake for 15 minutes.

Cooking Vocabulary

To cook / cooking Bake

Fry Grill

Boil Ingredients

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Stir Pour

Chop Knife

Roll Rolling pin

Add Bowl

Spatula Mix

Pan Pot

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Oven Measuring cup

Recipe

First…

Next…

Then…

Finally…

Shopping Vocabulary

Shop/shopping Store

Shopping mall Market

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Grocery store Shop online

Price Sale

Merchant Customer

To bargain Do you sell…?

I’ll take two cookies, please.

I’ll give you five for $4.

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Regular price: $149.00 Sale price: $79.00 That’s a bargain!

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