IE Lecture#1 (5 Sep 10)
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Transcript of IE Lecture#1 (5 Sep 10)
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Company
LOGO
Institutional Effectiveness: Global
Governance in Human resource
Lecture # 1
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Let us solve jigsaw puzzle
Institutional Effectiveness
Governance in
Human resource
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Background
Lehman Brothers A case of Canadian Government
A Case of Government of Pakistan
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Lehman Brothers
Lehman Brothers filed for bankruptcy onSeptember 15, 2008.
Largest bankruptcy filing in U.S. history with over$600 billion in assets
Lehman shares tumbled over 90% on September15, 2008.
One hundred and fifty eight (158) years, Lehman
Brothers survived in multiple business cycles andGreat Depression.
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Operating Principles
Demonstrating a Commitment to Excellence
Ensuring That Their Organization Is a True Meritocracy
Demonstrating Smart Risk Management
Preserving and Strengthening the Culture
Always Acting With an Ownership Mentality
Building and Protecting Their Brand
Maximizing Shareholder Value
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Case of Canadian Government
Prime Minister Stephen Harper in 2009announced changes in the governance structurefor the management of human resources in thePublic Service of Canada.
The changes will focus and streamline theorganizational structure for human resourcesmanagement and provide Deputy Ministers withthe primary responsibility for managing the
people in their own departments and agencies.
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The Prime Minister's Advisory Committee on thePublic Service provided clear advice on the needfor a restructuring of how the Public Servicemanages human resources in its February 2008
report.The Committee found that the existing human
resources governance regime is "overly complex, with multiple players and a resulting burden of
duplicative and often unnecessary rules".
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The Committee recommended changes in thehuman resources governance structure to makeit:
simpler,
more streamlined and more coherent.
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A Case of Government of Pakistan
2800 British Civil Servants established andmaintained rule in the Sub-Continent
Now there are:
Around 4 million employees on Payroll of the
government Alone 2 million on pay roll of FG
140,000 employees alone in Pakistan railway
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Company
LOGO
Institutional Effectiveness
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Effectiveness
Effectiveness means the capability of producingan effect
In management, effectiveness relates to gettingthe right things done.
Peter Drucker says that effectiveness is animportant discipline which “can be learned andmust be earned.”
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Institutional Effectiveness
Institutional Effectiveness (IE) has been definedby IE pioneer Peter Ewell (1985) as
"A comparison of results achieved to goals intended."
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Definition of IE
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“The ability of an institution to match its performanceto established purposes as stated in its mission” (Alfred
et al)
“An internal process of planning and evaluation that is
intended to ensure that the organization’sperformance matches its purposes. A global process
that uses assessment strategies to demonstrate
accountability” (Midlands Technical College, p.ix).
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Systematic, explicit, and documented process of measuring performance against the mission in allaspects of an institution (SACS, 2005, p. 9)
Intentional process of ascertaining the level of achievement of an institution’s mission and itseducational goals and objectives (SACS, 2005, p. 8)
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SACS = Southern Association of Colleges and Schools
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What IE is all about?
Provides information todocument progress/status,for decision making, and to
determine improvements
Provides data to supportplanning and evaluation of
performance, learning,service/support functions
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Basic questions addressed by IE?
What objectives are intended?
Are they being achieved?
What does organization want toaccomplish?
How are we progressing?
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Purposes
3
Clarification of Mission
Improvement
Identification of Priorities
Planning and Decision Making
Enhance Reputation
Historical Record
a oes ns u ona ec veness
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a oes ns u ona ec venessInclude?
Planning Assessment
Program Review
Research &Institutional Data
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The Cycle is Continuous
Resources
Evaluate
Design
Conduct
Conductconversations aboutorganization status
Identify organization'sstrengths
Determine areas fortargetedimprovement
Monitor progress
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Components of IE Process
1. Planning2. Budgeting
3. Accountability and Assessment
4. Feedback Mechanisms5. Coordination
6. IE Program Support
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Core Concepts
4
Stakeholder
Needs
Mission Results
Resources
Costs
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Company
LOGO
Governance
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Governance
Governance is the activity of governing.
It relates to decisions that:
define expectations,
grant power, or
verify performance.It consists either of a separate process or of a
specific part of management or leadershipprocesses.
Sometimes people set up an institution toadminister these processes and systems.
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In the case of a business or of a non-profitorganisation, governance relates to:
consistent management,
cohesive policies, processes and decision-rights for a
given area of responsibility.For example, managing at a corporate level might
involve evolving policies on privacy, on internalinvestment, and on the use of data.
An exercise of power – political, financial, judicial,
and administrative – to manage the public affairs of
a country at all levels
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The World Bank defines governance as
the exercise of political authority and the use of institutional resources to manage society's problemsand affairs
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The Worldwide Governance Indicators project of the World Bank defines governance as
The traditions and institutions by which authority in acountry is exercised.
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Parameters of Good Governance
Basic Parameters
Vision and Mission
Participation
Transparency
Accountability
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Global governance
In contrast to the traditional meaning of "governance", some authors like James Rosenauhave used the term "global governance" todenote:
the regulation of interdependent relations in theabsence of an overarching political authority.
The term can however apply wherever a group of free equals need to form a regular relationship.
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Global governance or world governance is thepolitical interaction of transnational actors aimedat solving problems that affect more than onestate or region when there is no power of
enforcing complianceThe term is used to designate all regulations
intended to organize human societies on a globalscale
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Company
LOGO
Governance in HR
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What is governance?
Mercer defines HR Governance as the act of leading the HR function and managing relatedinvestments to:
optimize performance of the organization's humancapital assets;
define stakeholders and their expectations;
fulfill fiduciary and financial responsibilities;
mitigate enterprise HR risk;
align the function's priorities with those of thebusiness; and
assist HR executive decision making.
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Why Governance matters in HR?
HR executives face significant challenges,including managing a global function
Realizing returns on technology
Accelerating the pace of organizational change
Leveraging human capital strategically Reforming management practices in response
Most HR Managers don’t challenge the stereotype
HR practices. They rather create governanceissues
Benefits of establishing a workable HR governance
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Benefits of establishing a workable HR governance
structure
Clear reporting structures
role clarity and value-adding HR activities anddecisions at each level of the organisation
logical decision making boundaries and controls
integration and alignment with businesspriorities
clarity around an organisation's tolerance of duplicative activities
transparency of process and resultant employeetrust/commitment
demonstrable evidence of HR's value to thebusiness.
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History of HR Governance
The term "HR governance“ was conceived in themid-’90s to answer:
Question of whether an organization can manage itself without regulation?
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HR Governance: Definition
HR governance" is an emerging organizationalpractice, there is currently no commonly acknowledged definition.
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HR governance is the act of leading the HR function and managing related investments to:
optimize performance of the organization’s humancapital assets;
fulfill fiduciary and financial responsibilities;
mitigate enterprise HR risk;
align the function’s priorities with those of thebusiness; and
enable HR executive decision making.
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Company
LOGO
Is governance a strategic objective?
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No
Governance is not a strategic objective.
It is a systematic approach to management thatenables the function to achieve strategic andoperational objectives.
Thi i j t ti f th i b
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This is just tip of the iceburg
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Company
LOGO
Let us assess your interest in the HR
governance
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5/1/2012
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Company
LOGO
Assignment # 1
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Email me your CVs carrying your photo
Write a report on:
Civil Service Reforms in UK
Civil Service Reforms in Singapore
Civil Service Reforms in Canada Civil Service Reforms in Pakistan
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Questions ? & Answers
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