IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and...
Transcript of IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and...
![Page 1: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/1.jpg)
IDGSTUDY:WHAT’SWORKINGINPERFORMANCEMANAGEMENTDECEMBER12,2017
©2017GuideSpark
![Page 2: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/2.jpg)
YOURSPEAKERS
©2016GuideSpark.ConfidenIal.Donotdistribute.
BarbaraCallSeniorDirector,IDG
JoeLarocqueVicePresident,SoluIonsGuideSpark
Ifyou’dliketoshareanyoftheinsightsyoulearnthroughoutthewebinar,ourtwiZerhandleis@guidesparkandyoucanusethehashtag#GSWEBINAR
![Page 3: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/3.jpg)
INTRODUCINGIDGRESEARCH
©2017GuideSpark3
IDGistheworld’sleadingtechnologymedia,dataresearch,andmarkeIngservicescompany,reachingtechbuyersandaudiencesin147countries.• Media:Throughourwebsites,eventsandinternaIonalpublicaIons,IDG
providestheinsightsthattechbuyersneedtoputtechnologytoworkintheirprofessionalandpersonallives.
• Dataresearch:Fromouraudiences’declareddataandtheirbehavior,wecreateauniquepictureoftheirpurchasingintent,idenIfyinghigh-valueprospectsforourmarkeIngclientsacrossmediaanddemandgeneraIon.
• MarkeIngservices:WecreatecustomcontentwithmarkeIngimpactacrossdigital,video,mobile,socialandresearch,employingourinImateknowledgeofourclient’sgoals.
![Page 4: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/4.jpg)
4
Empowering HR to drive program
adoption and a better employee
experience by modernizing
employee communications
![Page 5: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/5.jpg)
AGENDA
©2016GuideSpark.ConfidenIal.Donotdistribute.
1 2
TheBenefits&ChallengesofInformalPerformance
Management
CommunicaIngandachievingchangeusingaConsumer-
MarkeIngapproach
![Page 6: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/6.jpg)
OCTOBER2017PERFORMANCEMANAGEMENTSURVEY
©2017GuideSpark6
October,2017PerformanceManagementSurvey:• 250HRDecisionMakers
• 250LineofBusinessManagers• 1,000Employees
![Page 7: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/7.jpg)
©2017GuideSpark7
“Theredesignofperformancemanagementispickingupspeed:79%ofexecu:vesrateitahighpriority,upfrom71%threeyearsago,with38%callingtheproblem‘veryimportant.’”
-DeloiZeGlobalHumanCapitalTrends
![Page 8: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/8.jpg)
ALIGNINGNEEDSOFBUSINESS&EMPLOYEEPACEOFDISRUPTIONACCELERATING
Only12%oftheFortune500companiesfrom1955ares:llinbusiness;lastyearalone,26percentfelloffthelist.
Howdowedesignanorganiza:onforspeed,agilityandadaptability?
Howdowemaketheorganiza:on
aSrac:vetothetalent/skillsneededforsuccess?
THEBUSINESSPushingforcon:nuousskilldevelopmentanddynamic
careers
AmongMillennnials,”abilitytolearnandprogress”isnowtheprincipaldriverofemployment
brand-Glassdoor
EMPLOYEE
PERFORMANCEMANAGEMENT
![Page 9: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/9.jpg)
WHYCOMPANIESAREMAKINGTHESHIFT
©2017GuideSpark9
Q.3:Howlikelyareyoutobepromotedwithinyourcompanywithinthenext12months?Q.4:Howlikelyareyoutoleaveyourcompanyvoluntarilywithinthenext12months?Base1001employees:Informal787;VeryInformal214;Gender:425men,575women;Age:518<35,37535to49,11150orolder.
41%
27%
19%
41%
28%
19%
Youngerthan35
35to49
50andolder
EmployeeLikelihoodtobePromotedorLeave(Top2Box)
Promoted Leave
40%
28%
40%
27%
Men
Women
EmployeeLikelihoodtobePromotedorLeave(Top2Box)
Promoted
Leave
Millennialsareakeydriver
![Page 10: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/10.jpg)
THECHALLENGES
©2017GuideSpark10
1 2
CAPABILITYFeedbackandCoachingskills
ACCOUNTABILITYAccountabilityforInformalRituals
3
DESIGNIntegratedTalent
ManagementApproach
![Page 11: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/11.jpg)
WHATEMPLOYEESTHINKABOUTINFORMALPM
©2017GuideSpark11
Thegood…
moresaIsfiedwiththeirjobs88%86%78%89%feelmoreposiIvelyabouthowinformaIonisshared
morelikelytorecommend
morelikelytosayfeedbackismoIvaIng
![Page 12: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/12.jpg)
WHATEMPLOYEESTHINKABOUTINFORMALPM
©2017GuideSpark12
…Andthebad
saidinformalprocesswasn’tworkingwell28%55%57%62% highlyratedcompany’sabilitytoshareinformaIon
understandcompany’sapproachtoperformancemgt
thinkconversaIonsarefair
![Page 13: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/13.jpg)
GETTINGABETTERRESULT
©2017GuideSpark13
• Investinfeedbackandcoachingskills(notinnate)
• Establishmutualaccountabilityforprovidingandaskingforfeedback
• SettheexpectaIonthatfeedbackshouldbemulI-direcIonal–peers,managers,reports
![Page 14: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/14.jpg)
MILLENNIALS
©2017GuideSpark14
Wantandexpectconstantfeedback
*22percentofrespondentsprovidedmorefrequentfeedbacktomillennialsthantootheremployees.Source:PearlMeyer,April2017;HRandcompensaIonprofessionalsfrom84businessesworldwide;providingdataon8,200+employees
WanttraininganddevelopmentopportuniIes
Wantamanagerwhoisinterestedintheircareergrowth
WanttounderstandhowtheirworkcontributestotheorganizaIon'smission
#1preferredtrainingmethod:Coaching
![Page 15: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/15.jpg)
BRIDGINGTHEDISCONNECT
©2017GuideSpark15
INSPIREBuildmomentum&beginthejourney
EMPOWERLearn,buildcapabiliIes
&makedecisions
REINFORCESustainbehaviors
ValueProposiIon
Process&Systems
Programs&Policies
Roles&ResponsibiliIes
Competencies
Examples,Tips,Nudges
![Page 16: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/16.jpg)
THEREALITY
©2017GuideSpark16
62%HRprofessionalsarestruggling
withhowtobuilduporganizaIonalcompetencyinfeedback&coachingskills
66%saymanagersneedmorecoachingandfeedback
training
64%sayemployeesneedabeZer
understandingoftheprogram’sgoals
![Page 17: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/17.jpg)
©2016GuideSpark
ExplosionofMobile&Digital
WORKISCHANGING
HRProgramComplexity
InformaIonOverload
DistributedWorkforce
ChangingDemographics
Employee-EmployerRelaIonship
Short-Form“Snackable”Content
INFORMATIONISCHANGING
MulIpleChannels
Mobile
Campaigns MulIpleFormats
![Page 18: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/18.jpg)
EMPLOYEECOMMUNICATIONMUSTKEEPPACE
©2017GuideSpark.ConfidenIal.DoNotDistribute.18
EXTERNALMarkeIngAutomaIon
INTERNALEmployeeCommunicaIon
“ANALOG” DIGITAL CAMPAIGNS EXPERIENCES
![Page 19: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/19.jpg)
EXAMPLE:PERFORMANCEMANAGEMENTCAMPAIGN
Email Text Embed Print Mail Intranet
MULTI-CHANNELAPPROACH
TheFeedback&CoachingPartnership
WhyFeedbackMaZers
AllAboutCheck-Ins
FeedbackRoles&ResponsibiliIes Askingfor
Feedback
What’sFeedback?
CoachingBestPracIces
WhyCoachingMaZers
CoachingaHigh
Performer
WhenCoachingIsn’tWorking
FeedbackConversaIons
Growth(Career)
ConversaIons
Q2:FEEDBACKCOMPETENCIES
Q3:COACHINGCOMPETENCIES
Q1:CONTEXT,INSPIRATION
Q4:CONVERSATIONS
FeedbackBestPracIces
ExpectaIon(Goals)
ConversaIons
![Page 20: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/20.jpg)
3KEYSTOCOMMUNICATIONSUCCESS
20
EmployeeEngagement&AdopIon
InsightsAnalyIcsandbestpracIces
CampaignDesignandDelivery
Topic-centeredmessagesdeliveredacrosschannelsoverIme
Consumer-GradeContentExperiences
MulI-formatcontent,dynamiclandingpages
![Page 21: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/21.jpg)
ADDITIONALRECOMMENDATIONS
©2017GuideSpark21
1 2
COMMUNICATETOALLEMPLOYEES(notjustmanagers)Provideaconsistent
messagetoallthatbuildstrust,transparencyand
accountability
MEETEMPLOYEESWHERETHEYAREMakecommunicaIonsavailableinallplacesemployeesare(online,
offline)andintegrateintorelevantworkflows(TalentManagementsystems)
3
COMMUNICATEYEAR-ROUNDCommunicateyear-roundtonudge
informalcheck-insandbuildcompetencies
overIme
![Page 22: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/22.jpg)
Q&A
![Page 23: IDG STUDY: WHAT’S WORKING IN PERFORMANCE ......• Media: Through our websites, events and internaonal publicaons, IDG provides the insights that tech buyers need to put technology](https://reader030.fdocuments.us/reader030/viewer/2022041022/5ed3c710cef4dd68db68309d/html5/thumbnails/23.jpg)
THANKYOU
©2017GuideSpark23
hZps://www.guidespark.com/events-webinars