Identity Relationship Management: Using Identity to Empower CIOs Everywhere
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ForgeRock Using Identity to Empower CIOs Everywhere Identity Relationship Management
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The CIO To-Do List Create the CEO moment Unify identity across BUs Know your customer Build lasting relationships (at scale!) Shift focus to Identity Relationship Management (IRM)
Transcript of Identity Relationship Management: Using Identity to Empower CIOs Everywhere
ForgeRock Using Identity to Empower CIOs Everywhere
Identity Relationship Management
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Daniel Raskin VP of Marketing, ForgeRock
15+ years in executive roles in software with such companies as Sun Microsystems, McGraw-Hill, NComputing, Agari, and ForgeRock
3 FORGEROCK.COM | CONFIDENTIAL
CMOs will spend more on IT than CIOs by 2017.
− Laura McLellan, Gartner Predicts …
4 FORGEROCK.COM | CONFIDENTIAL
CMO The
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64% of CEOs list growth as top priority for 2014
− 2014 Gartner CEO and senior executive survey
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CEOs see digital as route to growth and competing
in new markets.
− 2014 Gartner CEO and senior executive survey
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51% of CIOs cannot respond in a timely manner
to digital opportunities
− 2013 Gartner CIO Agenda survey of over 2,300 CIOs
8 FORGEROCK.COM | CONFIDENTIAL
What’s a CIO to Do?
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CIO Objective #1:
Create the CEO Moment
Identity Required
Identity Required
Identity Required
Identity Required
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OpenID Connect SCIM OAUTH2 XACML
UMA SAML FIDO
Stok
CEO
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IoT Cloud Security Mobile
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IoT���$7.3 trillion ���
spend by 2017
Cloud���$107 billion ���
spend in 2017
Security���$80 billion ���
spend by 2017
Mobile ���$1 trillion ���
spend by 2017
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IoT���$7.3 trillion ���
spend by 2017
Cloud���$107 billion ���
spend in 2017
Security���$80 billion ���
spend by 2017
Mobile ���$1 trillion ���
spend by 2017
Identity Required
Identity Required
Identity Required
Identity Required
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CIO Objective #2:
Unify Identity Across BUs
IoT BU Mobile BU Cloud BU
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Insurance Industry
Auto Insurance
Home Insurance
Life Insurance
Renters Insurance
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Digital Government
Department of Transportation
Department of Housing
Department of Revenue
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Telecommunications
Internet
Mobile Cable
Home
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Internet BU Mobile BU Cable BU Home BU
Auto Insurance
Home Insurance Life Insurance Renters
Insurance
Department of Revenue
Department of Transportation
Department of Housing
Homeland Security
SERVICE PROVIDER
INSURANCE PROVIDER
DIGITAL GOVERNMENT
Common Identity
Common Identity
Common Identity
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CIO Objective #3:
Know Your Customers!
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Auto Life
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Auto Life
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Auto Life
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Auto Life
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Auto Life
✕ ✕
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CIO Objective #4: Build Lasting Relationships (at Scale!)
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Create seamless experience across apps, devices and things
− Google Multi-screen World Study of consumer behavior, 2012
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Use context to personalize experience and build trust
− Google Multi-screen World Study of consumer behavior, 2012
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Design everything for unprecedented scale
− Google Multi-screen World Study of consumer behavior, 2012
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CIO Objective #5:
Shift Focus to IRM!
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Identity as an enabler of business critical value and top-line revenue.
Seamless experience across users, devices
and “things.”
Enables Customer focused services that extend reach to new, untapped populations
Your IRM Foundation is what gives you an edge over competitors and enables rapid time to market
Identity Relationship Management
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COMMON API FOR ALL IDENTITY SERVICES
Internet of Things Business Unit
Cloud Business Unit
Mobile Business Unit
SINGLE CUSTOMER VIEW SINGLE CUSTOMER VIEW
Identity Relationship Management Platform
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ForgeRock IRM Success …
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The CIO To-Do List 1. Create the CEO moment
2. Unify identity across BUs
3. Know your customer
4. Build lasting relationships (at scale!)
5. Shift focus to Identity Relationship Management (IRM)
