Identities and Ethics of Social Marketing
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Transcript of Identities and Ethics of Social Marketing
Ethical Marketing“Selling goods by doing good”
Seeks to promote honesty, fairness, and responsibility in all advertising
Tricky because everyone has different ideas of right and wrong (gray area)
High ethics + innovation = good brand perception
Honesty ROIHonesty of Relationship: Say who you’re representing
Honesty of Opinion: Say what you really believe
Honesty of Identity: Never lie about who you are
Non-Ethical Methods
Advertising claims that are partly true/ring true to make consumers buy products that are not in their best interest
Pharmaceuticals
Fast Food- lifestyle ads
Cosmetics – targeting certain ages
Magazine content
Non-Ethical Methods
Exaggeration
Puffery
StereotypingFalse brand comparisons
Who are you comparing
Children in advertising
Unverified claims
Some ethical companies
Colgate-Palmolive
All State
Dell Inc.
Ford
Gap
Kelloggs
Loreal
Petco
Hershey
Visa
By Forbes
“Unethical ads will get you more fixations, but ethical business practices will attract more loyal customers in the
long run.”-Jakob Nielson, Web Usability Expert
Brand Marketing & Identities
A company’s brand represents their market identity—who they are, what they do, what kind of quality they provide, their reputation for trustworthiness, and more
Promoting through social media privacy settings
Using the user’s identities to their advantage
Brand Marketing Positives
Marketer can read:
Data of what people like
What their affiliations are
How they engage with the world online
Shapes their best audience
Consumer determines their
marketing experience
Brand Marketing Negatives
Small differences between brandsmay make people act on irrational motives (brand loyalty, status)
Enhances consumerism/destructive patterns of consumption
Contributes to stereotypes through ads
Oreo Daily Twist Campaign
2012- to celebrate 100 years
History with a twist of current
news
Spark conversation and sharing
Time relevant, news relevant
Got info from brand marketing
Works Cited Diaz, A. (2012). Oreo’s 100-Day 'Daily Twist' Campaign Puts Cookie in
Conversation. Adage.com. Retrieved from http://adage.com/article/digital/oreo-s-daily-twist-campaign-puts-cookie-conversation/237104/
Ethics in Advertising. Eternal World Television Network. Retreieved from https://www.ewtn.com/library/CURIA/PCSCADVR.HTM
Gutierrez, M. (2012). The ethics of social media marketing. The Huffington Post. Retrieved from http://www.huffingtonpost.com/mateo-gutierrez/social-media-marketing_b_2206357.html
Ethical Marketing. (2012). Marketing-Schools.org Retrieved from http://www.marketing-schools.org/types-of-marketing/ethical-marketing.html
Markgaf, B. (2016) Examples of Questionable Marketing Ethics. Demand Media. Houston Chronicle. Retrieved from http://smallbusiness.chron.com/examples-questionable-marketing-ethics-60520.html
Adams, S. (2015). The World’s Most Ethical Companies 2015. Forbes.com. Retrieved from http://www.forbes.com/sites/susanadams/2015/03/19/the-worlds-most-ethical-companies-2015/2/#ad02c0333919
Sernovitz, A. (2015). Word of Mouth Ethics and Social Media Ethics 101. GasPedalLLC. Retrieved from http://damniwish.com/ethics/