IdeaLAB - NSW Health Pathology
Transcript of IdeaLAB - NSW Health Pathology
IdeaLAB User Guide
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Contents
User Guide ............................................................................................................................ 1
Contents ............................................................................................................................... 3
1.0 What is IdeaLAB? ........................................................................................................... 1
1.1 Flow of ideas 1
1.2 How does IdeaLAB fit into the NSW HP Proposal Procedure & PMO? 2
2.0 Submitting an idea .......................................................................................................... 3
3.0 Feedback on others ideas ............................................................................................... 5
3.1 Adding Comments 5
3.2 Deleting Comments 6
3.3 Voting on an idea 7
4.0 Subscribing ..................................................................................................................... 8
4.1 Subscribing / Unsubscribing to an idea 8
4.2 Subscribing / Unsubscribing to a portfolio 9
5.0 Emailing an idea to a college......................................................................................... 11
6.0 Filtering Ideas ............................................................................................................... 13
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1.0 What is IdeaLAB?
IdeaLAB enables the innovator, when submitting a new idea, to assign the idea to a
specific NSW Health Pathology (NSWHP) portfolio (i.e. area in the organisation the idea
would be actioned). The idea will then sit in a workflow bucket that is moderated by a
person with a strong understanding of the portfolio including the key stakeholders and
subject experts that may need to be called on. With direct line reporting to the Executive
Director (ED), they can expedite ideas for sponsorship. If an idea is sponsored by an ED,
a team is assembled to determine the next steps to potentially implementing the idea into
practice. The team involves (at a minimum) the Innovator, the Portfolio Innovation Lead
(Moderator) and the Project Management Office.
The role of a Portfolio Innovation Lead (Moderator) is to:
Review the idea to ensure it is under the correct Portfolio, if not transfer it
Respond to new ideas
Co-contribute and build-on the ideas, requesting further information if the idea is
unclear
Encourage and bring in a subject expert to help discuss the idea and the issue it is
solving
Decide when to consult the Executive Director for sponsorship.
1.1 Flow of ideas
All Stages = all ideas that have been submitted into the portal
Ideation = here the ideas are currently open to all staff for
comment and feedback, helping co-create the idea
Sponsorship = ideas are currently undergoing Portfolio ED
review with the assistance of the Portfolio Innovation Lead
(Moderator).
The recommendation is generally one of the following:
a) Sponsor idea for project review
b) Sponsor idea as part of ‘Business as Usual’
c) Park the idea for future
d) Re-ideation (move back to ideation)
e) Decline to sponsor
f) Drive a new campaign around the issue identified
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Assembling Team = ideas from recommendation a & b above are moved here to have a
team assembled to help scope out the next steps. The team includes; a representative
from the Project Management Office, together with the Innovator and the Portfolio
Innovation Lead (Moderator). For recommendation a, it will follow the current proposal
process / pathway.
Parked Ideas = ideas from recommendation c above are moved here for future
consideration, this includes a date for re-review.
In Implementation = ideas that are currently being implemented
Implemented = ideas that have been implemented into practice
1.2 How does IdeaLAB fit into the NSW HP Proposal Procedure & PMO?
IdeaLAB revolves around the creation, filtering, refining and approval of ideas. Once an
idea is accepted and moves onto development and implementation it leaves IdeaLAB and
connects to other NSWHP related processes and systems. The diagram below provides
an overview of how the systems fit together.
Ideation Phase
Proposal Phase
See Proposal Framework / policy
See PMO Project Management Policy / Framework
Stage IIdeate
Stage IISponsorship
Stage IIITeam Assembling
Idea(s) engage all stakeholders for feedback
Staff engagement - Idea is monitored by Innovation Leader. Idea is voted and commented on.
A team is assembled to decide next steps and who will take lead in seeking Executive endorsement
NEW IDEA
Innovation Leader makes a decision to seek sponsorship/endorsement
from Portfolio ED
Project Management Phase
Initiate
Consult
Analyse
Approve
Project Planning
Implementation
NEW PROPOSALS
RITE Path
Co
nsu
ltat
ion
NEW PROJECTS
Project ManagementRegister
IdeaLAB
Rapid Implementation
Proposal Required
Business as Usual Project
Directly implemented into practice
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2.0 Submitting an idea
To get started the first thing you need to learn is how to submit an idea! To begin, click
the big ‘Submit Idea’ button on the homepage!
You can also click ‘Submit Idea’ if you are not on the homepage
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You should now see a screen that looks like the one below! Simply fill in the fields and
then click the big ‘Submit’ button. Make sure you fill in any section with a red asterics (*)
as these are mandatory. If you are unsure whether you want to submit your idea for
public review you can use the ‘save as draft’ button to the right of the ‘submit’ button until
you are ready.
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To go back to a previous draft and submit/edit it just click the ‘Draft #’ dropdown at the top
of this page and select the relevant draft.
3.0 Feedback on others ideas
3.1 Adding Comments
Have your say about others ideas and add a comment to add your two cents! First click
on the ‘IdeaLAB’ link in the navigation bar or the homepage!
You should see a screen like the one below. To filter the ideas you can see just use the
bars on top from ‘recent’ to ‘random’. To add a coment to any of the ideas just click the
‘add your comment’ (or ‘# comment’) link displayed in blue.
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You should now see a screen like the one below! The rest is simply a matter of typing
your comment into the textbox provided and clicking the ‘Submit Comment’ button.
3.2 Deleting Comments
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To remove a comment, just navigate to the add comment section of any idea and all the
comments you have added to this idea will be listed above the entry window. Just click
the ‘Delete’ button as shown below.
3.3 Voting on an idea
The more votes your idea gets, the more likely it is that it will be noticed and considered
for implementation. To vote on any idea in the ‘Ideate’ phase, simply click the upward
arrow as shown below! If the arrow is purple you are adding a vote and saying that you
like the idea and would like to see it implemented. If the arrow is blue you are removing
your already added vote and stating that you have changed your mind and no longer
think the idea should be implemented.
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4.0 Subscribing
Subscribing means that you want to be notified on any activity (new ideas, comments or
feedback). You can subscribe to an idea or a portfolio.
4.1 Subscribing / Unsubscribing to an idea
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You will automatically be subscribed to an idea you have submitted.
Let’s say you really like an idea and you want to keep track of it, the best thing to do is
subscribe! To do this, start by navigating to the ideas page, as described in the previous
section, and click the title of the idea you wish to subscribe to.
You should see a screen like the one below. Once you are in an idea, you can subscribe
to it by clicking the blue ‘Subscribe’ link as shown below! This link will then change to
state ‘Unsubscribe’. This provides you with the opprotunity to stop receiving notifications
about this idea.
4.2 Subscribing / Unsubscribing to a portfolio
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To subscribe to an entire portfolio first navigate to the IdeaLAB section as described in
section 3.1, then click on the relevant portfolio link in the welcome box.
Alternatively, you can find an idea in the portfolio you want to subscribe to.
In the example above we can see that this idea is in the ‘Workforce and Culture’ portfolio,
let’s say this is the portfolio we want to subscribe to. In the idea, above the idea title, you
can find the portfolio. By clicking on the portfolio you should navigate to a page like the
one below.
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The last step is to click the ‘subscribe to portfolio’ button as seen above! You will now
receive any communications, new ideas, feedback or comments, to any idea linked to the
portfolio.
Also, similar to subscribing to an idea (section 4.1), the button will change from
‘Subscribe to portfolio’ to ‘Unsubscribe to portfolio’. You can stop receiving notifications
for this portfolio by unsubscribing.
5.0 Emailing an idea to a college
You really like an idea and want to share it with some colleges? Great! First navigate to
the IdeaLAB page as described in section 3.1. Next click on the title of the idea you wish
to share as shown below.
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Now you should see a screen like the one below. Next click the ‘email’ button as shown
below.
Now all you need to do is type in the ‘to’ field, the email address of the people you wish to
share the idea with. Lastly click the ‘submit’ button as shown below!
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6.0 Filtering Ideas
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When in the ideas section you will notice different tabs (and sub tab in the case of “my
ideas”) each of these applies a different search filter to the ideas on the screen. Here is
an explanation of each:
Recent - Displays the ideas posted sorted by time - most recent at top
Popular - Displays the ideas posted sorted by the number of net votes
Hot - Displays the Hot Ideas
My Ideas - Idea submitted by you, this tab will only show ideas you have submitted
My Owned Ideas - This tab shows ideas to which you are assigned as an Idea
Owner. This necessarily does not have to you be your idea, this is feature where you
could be added as an Owner to any idea
My Idea Teams - This section shows the ideas in which you are assigned with a
team, especially in Build Stage
Ideas I’m Following - Every idea which you have opted to follow in your community
My Action Items - This tab shows ideas which is waiting for your action e.g. you are
invited to participate in a Review, Assessment or Refinement
Random – This section shows a random selection of ideas existing within the system