IDC Forecast for Management Survey 2010 · IDC Forecast for Management Survey 2010 ... IDC Forecast...
Transcript of IDC Forecast for Management Survey 2010 · IDC Forecast for Management Survey 2010 ... IDC Forecast...
Tim Dillon
IDC Forecast for Management Survey 2010
Brought to you by:
Associate Vice President Research,
IDC Australia
Copyright 2010 IDC. Reproduction is forbidden unless authorized. All rights reserved.
IDC Forecast for Management 2010IDC Forecast for Management 2010
Tim DillonAssociate Vice President IDC AustraliaOctober 2010
© 2010 IDC 8
Economic Impact : On Business Sentiment
Yet average total budget increase : 2.33%
Q. Do you feel that the negative impact of the recent economic crisis is now over for
your organisation?
Apr/May 10 Nov 10
© 2010 IDC 9
ITC in the Business : Where Are You Cutting?ITC in the Business : Where Are You Cutting?
2009 : Admin & Ops, ITC, R&D 2010 : Admin & Ops, X‐functional, Marketing
© 2010 IDC
ITC in the Business : Spend as a % of …ITC in the Business : Spend as a % of …
Are we spending too much? Is it sustainable?
© 2010 IDC
ITC in the Business : CIO Top 10ITC in the Business : CIO Top 10
2010 2009 2008 2007 2006 2005 09/10
Reducing costs 1 1 1 1 2 2 ‐
Recruiting and retaining staff
2 2 5 6 9 9 ‐
New hardware/software
3 4 5 2 1 1 1
Meeting users expectations
4 3 2 3 4 4 ‐1
IT business cases 5 7 3 11 10 7 2
Aligning IT with business
6 5 7 4 5 8 ‐1
Abreast of technology 7 6 4 5 3 3 ‐1
IT staff skills development
8 8 8 12 14 13 ‐
Manage change/migration
9 10 9 7 6 5 1
Organising Data 10 9 14 13 13 14 ‐1
Reducing costs = cost reduction and liquidity managementSlight uptick in new hardware/software
© 2010 IDC
ITC in the Business : Top 10 by SizeITC in the Business : Top 10 by Size
2010
1 Reducing costs
2Recruiting and retaining staff
3 New hardware/software
4 Meeting users expectations
5IT Business case development
6 Aligning IT with business
7 Abreast of technology
8 IT Re‐skilling
9 Migration & management
10 BA/BI Data
1‐99
Reducing costs
Recruiting and retaining skilled staff
Meeting users' expectations
New hardware/software
IT Business case development
Abreast of Technology
IT/IS Alignment
BA/BI & Data
IT Re‐skilling
Migration & management
100‐499
Reducing costs
New hardware/software
Recruiting and retaining skilled staff
Meeting users' expectations
IT Business case development
IT/IS Alignment
Improve security / risk management
IT Re‐skilling
Abreast of Technology
Migration & management
500+
Reducing costs
New hardware/software
Meeting users' expectations
IT/IS Alignment
Recruiting and retaining skilled staff
IT Business case development
Abreast of Technology
IT Re‐skilling
Migration & management
Telco & IT Convergence
© 2010 IDC
ITC in the Business : Skills in DemandITC in the Business : Skills in Demand
Skill 2010 2009 2008
Networking 1 =1 1
Help desk support 2 =1 6
Enterprise applications 3 3 3
IT Service Management 4 4 2
Mobility device expertise 5 5 13
Operating systems 6 7 5
Security 7 6 4
SOA / Web Services 8 8 8
Database 9 9 9
Project management 10 10 7
•Networking•Mobility•Help desk
…retention previously good, now a looming concern
© 2010 IDC
ITC in the Business : Skills in Demand, by SizeITC in the Business : Skills in Demand, by Size
Skills All 2010 1‐99 100‐499 500+
Networking 1 Enterprise applications
Help desk support
Networking
Help desk support 2 Mobility device expertise
Enterprise applications
Help desk support
Enterprise applications 3 Networking IT Service Management
IT Service Management
IT Service Management 4 Operating systems
Networking Security
Mobility device expertise 5 Help desk support Security Enterprise applications
Common ground amongst 100‐499 & 500+ companiesOutside of SMB, no top 5 appearance for Mobility device expertise
© 2010 IDC 16
ITC Priorities & Spend : IT FocusITC Priorities & Spend : IT Focus
Priority 2010 2009 2008 09/10
Back Office Optimisation 1 2 3 +1
Improve Systems Infrastructure
2 1 2 ‐1
Front Office Optimisation 3 3 5 ‐
Collaboration Technology & Knowledge Management
4 4 1 ‐
Business Intelligence 5 5 4 ‐
Supply Chain Management 6 6 7 ‐
Risk Management 7 n.a n.a +7
IP Telephony 8 8 8 ‐
Service Oriented Architectures
9 9 10 ‐
Wireless & Mobility Solutions
10 10 9 ‐
© 2010 IDC 17
ITC Priorities & SpendITC Priorities & Spend
Q. How do you see your spend changing by % year on year on …?
Hardware, software, IT services, ResourcingMobile Communications
© 2010 IDC 1818
ITC Priorities & SpendITC Priorities & Spend
Q. What % of your orgnisation’s IT spend will be on …?
Hardware, software, IT services, ResourcingMobile Communications
© 2010 IDC 19
ITC Priorities & Spend : Tech Deployment IntentionsITC Priorities & Spend : Tech Deployment Intentions
© 2010 IDC
Data Center Consolidation
Desktop Virtualisation
20
ITC Priorities & Spend : Tech Deployment Intentions, by SizeITC Priorities & Spend : Tech Deployment Intentions, by Size
Server Virtualisation
Cloud
© 2010 IDC
SaaS
Business Analytics/Business Intelligence
21
ITC Priorities & Spend : Tech Deployment Intentions, by SizeITC Priorities & Spend : Tech Deployment Intentions, by Size
Unified Communications
Social Networking
© 2010 IDC 22
ITC Priorities & Spend : The NBN‘National Broadband Nirvana’ITC Priorities & Spend : The NBN‘National Broadband Nirvana’Do you believe the NBN will
enable your business' ability to leverage technology and improve
productivity / customer satisfaction?
What services do you believe your company will be able to utilise as
a result of the NBN?