ICSW Seminar on Seafarers’ Welfare at the Danish Shipowners Association
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Transcript of ICSW Seminar on Seafarers’ Welfare at the Danish Shipowners Association
ICSW Seminar on Seafarers’ Welfare at the
Danish Shipowners AssociationDavid Furnival
Group Managing DirectorBernhard Schulte Shipmanagement
Thursday 14 April 2011 in Copenhagen
ICSW’s first International Seafarers’ Welfare Awards
– Shipping Company of the Year 2010Bernhard Schulte
Shipmanagement are extremely proud that we are the first shipping company to be
awarded this prize in recognition of all our efforts and success
towards the welfare of our seafarers
Mr Andreas Droussiotis, CEO of Bernard Schulte Shipmanagement & Secretary General of the IMO,
Mr Efthimios Mitropoulos
What is crew welfare?Crew welfare encompasses all aspects of the seafarers existence whilst on-board and ashore
• Safety and Security
• Health• Wellbeing • Job
Satisfaction & Fulfilment
Crew Welfare
SafetyInternational Safety Management Code Safety Management ProceduresBehaviour Based SafetySafety Culture Anti-Piracy Initiatives
Healthy Diet On BoardBSM has set up its own catering division - Seachef Provides healthy, high quality, well balanced and tasty nutrition food on boardTaking always into consideration the dietary and cultural preferences of crew on board consisting of different nationalities
Health & Fitness Facilities On Board Designated recreational areas are available on boardFully equipped gyms where our seafarers can exercise on a daily basis in order to keep fit and healthySwimming pools are also available, depending on vessel type and size
Recreational Facilities On BoardInclude the following
Games / Wii – Fit / KaraokeBooks & Company MagazineFilms / DVD’sPC’s / Email / InternetDarts and table tennis
BSM has established a Recreation Fund available each month, to be administered by a Committee on board
Why offer these Facilities?
“To put it in nautical terms Mrs Edmond, you are taking on too much cargo and it’s ending up as too much ballast.”
Why Offer These Facilities?BSM relies on motivated and efficient crew members on board our managed vessels The crew on board need to have a decent work / life balance, a home away from homeIf achieved they will perform to their full potential which is obviously good for allWithout motivated and competent crew, we can forget a shipping industry free of substandard tonnage, casualties, detentions and pollution
Attention To Health & FitnessCigarettes and Alcohol were part of the lifestyle of Seafarers in historyNowadays the health risk and professional risk with reference to ship safety are well known and documentedEmployers need to ensure that the awareness will be raised and maintained
Health and Hygiene Campaign
Food Safety
Attention To Health & Fitness
BSM Training centres in Mumbai, Cyprus and Manila:
Conduct Chief Cook Courses, emphasize well balanced diet on
board
Promote health campaigns during
shore based briefings
Provide on-board training material on the subject to
encourage Vessel’s
command to keep crew aware
ISF Watch-Keeper program used on-board to manage hours of work and rest and minimise the risk
of fatigue
On Board and AshoreBSM are always concerned about the well being of our seafarers and their familiesMaintain contact with the families, assist in case of need whilst the Seafarer is on-boardEvents and wife clubs organized in various recruitment areas tailored to the national and cultural particularitiesFunds and repatriation are available in case of personal crisis / sickness
Job Satisfaction & Fulfilment86% Group Officer Retention Rate within a pool of 6,500 Officers with an improving trendUp to 100% retention rate in some locations and nationalitiesPromotion within the Group
How Do We Know?Crew AppraisalsSeafarer Satisfaction Survey’s, last survey:
160 vessels1160 responses 602 Senior Officers558 Junior Officers
The Results
97% satisfied with quality of food
96% satisfied with the way they were treated by the office staff
93% satisfied with timely receipt of mail
91% glad to receive the company magazine
88% satisfied with information on training
86% satisfied with communications facilities to contact families
Training The Next GenerationProvides long-term manning managementContinued investment in Training CentresEnhanced Cadet training facilities on-board Costs associated with crewing and training are not expenses but an indispensable investment for any shipping companyTraining focus towards people development, building the right working culture and facilitating a motivational learning environment
Investment In PeoplePositive HR Solutions going forward require:
Senior Management CommitmentEmpowerment on boardClearly defined shared values Aligned and integrated strategy, structure and systems Long-term approach, not short-term financial incentive to stayA Career, not just a job