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Qualification Specification601/8004/3iCQ Level 3 Diploma for IT Users (ITQ)

Qualification Details

Title : iCQ Level 3 Diploma for IT Users (ITQ)Awarding Organisation : iCan Qualifications Limited

Fees Price List Url : https://icanqualify.netQualification Type : RQF

Qualification Sub Type : NoneQualification Level : Level 3

Qualification Sub Level : NoneEQF Level : Level 4

Regulation Start Date : 29-Sep-2015Operational Start Date : 01-Oct-2015

Offered In England : YesOffered In Wales : Yes

Offered In Northern Ireland : YesAssessment Language In English : Yes

Assessment Language In Welsh : NoAssessment Language In Irish : No

SSA : 6.2 ICT for UsersPurpose : D. Confirm occupational competence and/or 'licence to practice'

Sub Purpose : D1. Confirm competence in an occupational role to the standards requiredTotal Credits : 39

Min Credits at/above Level : 22Minimum Guided Learning Hours : 280Maximum Guided Learning Hours : 300

Diploma Guided Learning Hours : 0Barring Classification Code : ZZZZ

Overall Grading Type : PassAssessment Methods : Portfolio of Evidence

Structure Requirements : To achieve this qualification, learners must achieve a minimum of 39 credits. A minimum of 22credits (including the 5-credit mandatory unit) must be achieved at Level 3.

Age Ranges : Pre-16 : Yes; 16-18 : Yes; 18+ : No; 19+ : YesQualification Objective : This qualification is for those who are experienced at working in the IT sector who wish to develop

their skills and knowledge further in a full range of IT skills

ICQ Qualification Specification, 601/8004/3, Created 6 Jul 2020, /89

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Qualification Specification601/8004/3iCQ Level 3 Diploma for IT Users (ITQ)

Rules of Combination (ROC)

Group Name Mandatory #UnitsMinimum

UnitsMaximum

UnitsMinimumCredits

MaximumCredits

OG) Overarching Group Yes 0 2 2 39 0

A ) Mandatory Units Yes 1 0 0 5 5B ) Optional Units Yes 0 0 0 34 0

AS) Audio Software No 3 1 1 0 0

BS) Bespoke Software No 3 1 1 0 0

CA) Computerised Accounting Software No 3 1 1 0 0

CF) IT Communication Fundamentals No 2 1 1 0 0

CT) Using Collaborative Technologies No 3 1 1 0 0

DB) Database Software No 3 1 1 0 0

DM) Data Management Software No 3 1 1 0 0

DP) Drawing and Planning Software No 3 1 1 0 0

DS) Design Software No 3 1 1 0 0

DT) Desktop Publishing Software No 3 1 1 0 0

EM) Using Email No 3 1 1 0 0

IM) Imaging Software No 3 1 1 0 0

IN) Using the Internet No 3 1 1 0 0

IS) IT Security for Users No 3 1 1 0 0

MD) Using Mobile Devices No 2 1 1 0 0

MM) Multimedia Software No 3 1 1 0 0

OP) Optimise IT System Performance No 3 1 1 0 0

PI) Personal Information Management Software No 2 1 1 0 0

PM) Project Management Software No 3 1 1 0 0

PS) Presentation Software No 3 1 1 0 0

SAF) Internet Safety No 1 1 0 0 0

SF) IT Software Fundamentals No 2 1 1 0 0

SI) Set up an IT System No 3 1 1 0 0

SP) Specialist Software No 3 1 1 0 0

SS) Spreadsheet Software No 3 1 1 0 0

UF) IT User Fundamentals No 2 1 1 0 0

UKB) Using a keyboard No 1 1 0 0 0

VS) Video Software No 3 1 1 0 0

WP) Word Processing Software No 3 1 1 0 0

WS) Website Software No 3 1 1 0 0

AU) Apprenticeship Units No 0 (null) 2 (null) 12

Group A Mandatory Units

URN Title Level GLH CreditL/502/4157 Improving Productivity Using IT 3 40 5

Group AS Audio Software


URN Title Level GLH CreditD/502/4390 Audio Software 2 20 3H/502/4391 Audio Software 3 30 4K/502/4389 Audio Software 1 15 2

Group BS Bespoke Software

URN Title Level GLH CreditA/502/4395 Bespoke Software 1 15 2F/502/4396 Bespoke Software 2 20 3J/502/4397 Bespoke Software 3 30 4

Group CA Computerised Accounting Software

URN Title Level GLH CreditF/502/4401 Computerised Accounting Software 1 15 2J/502/4402 Computerised Accounting Software 2 20 3L/502/4403 Computerised Accounting Software 3 35 5

Group CF IT Communication Fundamentals

URN Title Level GLH CreditD/502/4292 IT Communication Fundamentals 2 15 2Y/502/4291 IT Communication Fundamentals 1 15 2

Group CT Using Collaborative Technologies

URN Title Level GLH CreditA/502/4378 Using Collaborative Technologies 1 20 3F/502/4379 Using Collaborative Technologies 2 30 4T/502/4380 Using Collaborative Technologies 3 45 6

Group DB Database Software

URN Title Level GLH CreditH/502/4553 Database Software 1 20 3M/502/4555 Database Software 2 30 4T/502/4556 Database Software 3 45 6

Group DM Data Management Software

URN Title Level GLH CreditA/502/4560 Data Management Software 3 30 4F/502/4558 Data Management Software 1 15 2J/502/4559 Data Management Software 2 20 3

Group DP Drawing and Planning Software

URN Title Level GLH CreditA/502/4610 Drawing and Planning Software 2 20 3F/502/4611 Drawing and Planning Software 3 30 4J/502/4609 Drawing and Planning Software 1 15 2

Group DS Design Software

URN Title Level GLH CreditA/502/4574 Design Software 3 40 5M/502/4572 Design Software 1 20 3T/502/4573 Design Software 2 30 4

Group DT Desktop Publishing Software

URN Title Level GLH CreditD/502/4566 Desktop Publishing Software 2 30 4H/502/4567 Desktop Publishing Software 3 40 5Y/502/4565 Desktop Publishing Software 1 20 3

Group EM Using Email

URN Title Level GLH CreditJ/502/4299 Using Email 1 15 2M/502/4300 Using Email 2 20 3T/502/4301 Using Email 3 20 3

Group IM Imaging Software


URN Title Level GLH CreditJ/502/4612 Imaging Software 1 20 3L/502/4613 Imaging Software 2 30 4R/502/4614 Imaging Software 3 40 5

Group IN Using the Internet

URN Title Level GLH CreditA/502/4297 Using the Internet 2 30 4F/502/4298 Using the Internet 3 40 5T/502/4296 Using the Internet 1 20 3

Group IS IT Security for Users

URN Title Level GLH CreditD/502/4258 IT Security for Users 3 20 3R/502/4256 IT Security for Users 1 10 1Y/502/4257 IT Security for Users 2 15 2

Group MD Using Mobile Devices

URN Title Level GLH CreditH/502/4374 Using Mobile IT Devices 1 15 2K/502/4375 Using Mobile IT Devices 2 15 2

Group MM Multimedia Software

URN Title Level GLH CreditD/502/4616 Multimedia Software 2 30 4H/502/4617 Multimedia Software 3 45 6Y/502/4615 Multimedia Software 1 20 3

Group OP Optimise IT System Performance

URN Title Level GLH CreditD/502/4244 Optimise IT System Performance 1 15 2H/502/4245 Optimise IT System Performance 2 30 4K/502/4246 Optimise IT System Performance 3 40 5

Group PI Personal Information Management Software

URN Title Level GLH CreditL/502/4370 Personal Information Management Software 2 15 2Y/502/4369 Personal Information Management Software 1 15 2

Group PM Project Management Software

URN Title Level GLH CreditH/502/4620 Project Management Software 3 40 5K/502/4618 Project Management Software 1 20 3M/502/4619 Project Management Software 2 30 4

Group PS Presentation Software

URN Title Level GLH CreditK/502/4621 Presentation Software 1 20 3M/502/4622 Presentation Software 2 30 4T/502/4623 Presentation Software 3 45 6

Group SAF Internet Safety

URN Title Level GLH CreditH/502/9154 Internet Safety for IT users 1 20 3

Group SF IT Software Fundamentals

URN Title Level GLH CreditL/502/4384 IT Software Fundamentals 1 20 3R/502/4385 IT Software Fundamentals 2 20 3

Group SI Set up an IT System

URN Title Level GLH CreditL/502/4210 Set Up an IT System 2 30 4R/502/4211 Set Up an IT System 3 40 5Y/502/4209 Set Up an IT System 1 20 3


Group SP Specialist Software

URN Title Level GLH CreditA/502/4400 Specialist Software 3 30 4L/502/4398 Specialist Software 1 15 2R/502/4399 Specialist Software 2 20 3

Group SS Spreadsheet Software

URN Title Level GLH CreditA/502/4624 Spreadsheet Software 1 20 3F/502/4625 Spreadsheet Software 2 30 4J/502/4626 Spreadsheet Software 3 45 6

Group UF IT User Fundamentals

URN Title Level GLH CreditJ/502/4206 IT User Fundamentals 1 20 3L/502/4207 IT User Fundamentals 2 20 3

Group UKB Using a keyboard

URN Title Level GLH CreditJ/502/9311 Using a computer keyboard 1 10 1

Group VS Video Software

URN Title Level GLH CreditK/502/4392 Video Software 1 15 2M/502/4393 Video Software 2 20 3T/502/4394 Video Software 3 30 4

Group WP Word Processing Software

URN Title Level GLH CreditL/502/4627 Word Processing Software 1 20 3R/502/4628 Word Processing Software 2 30 4Y/502/4629 Word Processing Software 3 45 6

Group WS Website Software

URN Title Level GLH CreditL/502/4630 Website Software 1 20 3R/502/4631 Website Software 2 30 4Y/502/4632 Website Software 3 40 5

Group AU Apprenticeship Units

URN Title Level GLH CreditD/503/0500 Understanding the Potential of IT 3 70 8H/503/0501 Developing Personal and Team Effectiveness Using IT 3 30 4


Unit SpecificationL/502/4157Improving Productivity Using IT

Qualification Framework : RQFTitle : Improving Productivity Using IT

Unit Level : Level 3Unit Sub Level : None

Guided Learning Hours : 40Unit Credit Value : 5

SSAs : 6.2 ICT for UsersUnit Grading Structure : PassAssessment Guidance : Please refer to the Online iCQ Assessment Guidance.

Unit: L/502/4157 : Improving Productivity Using ITPlan, select and use appropriate IT systems and software for different purposesAssessment Criterion - The learner can:

01.01 Explain the purpose for using IT01.02 Analyse the methods, skills and resources required to complete the task successfully01.03 Analyse any factors that may affect the task01.04 Critically compare alternative methods to produce the intended outcome01.05 Develop plans for using IT for different tasks and purposes, including contingencies01.06 Select and use appropriate IT systems and software applications to produce effective outcomes01.07 Explain why different software applications could be chosen to suit different tasks, purposes and outcomes01.08 Explain any legal or local guidelines or constraints which apply to the task or activity

Evaluate the selection and use of IT tools to make sure that activities are successful02.01 Critically compare the strengths and weaknesses of own and other peoples final work02.02 Review ongoing use of IT tools and techniques and change the approach as needed02.03 Evaluate and test solutions to make sure they match requirements and are fit for purpose02.04 Be prepared to give feedback on other peoples selection and use of IT tools02.05 Explain different ways to make further improvements to work

Devise solutions to improve the use of IT tools and systems for self and others03.01 Evaluate the productivity and efficiency of IT systems and procedures used by self and others03.02 Research and advise on ways to improve productivity and efficiency03.03 Develop solutions that make a demonstrable improvement to the use of IT tools and systems03.04 Test solutions to make sure that they work as intended03.05 Recommend improvements to IT systems and procedures that increase productivity


https://icanqualify.net/globdocs/static/iCQAssessmentGuidance.pdf

Unit SpecificationD/502/4390Audio Software

Qualification Framework : RQFTitle : Audio Software




Unit: D/502/4390 : Audio SoftwareUse audio hardware and software to capture sequencesAssessment Criterion - The learner can:01.01 Identify the combination of input device and audio software to use to capture information, to avoid any compatibility issues01.02 Select and use an appropriate combination of input device and audio software to record sequences01.03 Describe the impact file size and file format will have on saving sequences01.04 Identify when to use different types of information coding and compression01.05 Store and retrieve sequences using appropriate file formats and compression, in line with local guidelines and conventions where available

Use audio software tools and techniques to combine and edit sequences02.01 Identify the sequences to add, keep and remove02.02 Select and use appropriate audio software tools to mark-up and edit sequences02.03 Organise and combine information for sequences in line with any copyright constraints, including across different software02.04 Describe how copyright constraints affect use of own and others information

Play and present audio sequences03.01 Describe the features and constraints of playback software and display devices03.02 Select and use an appropriate combination of audio playback software and display device to suit the file format03.03 Identify the settings which could be adjusted to improve the quality of presentations03.04 Adjust playback and display settings to enhance the quality of the presentation



Unit SpecificationH/502/4391Audio Software





Unit: H/502/4391 : Audio SoftwareUse audio hardware and software to capture sequencesAssessment Criterion - The learner can:01.01 Determine the content needed for sequences, and when to originate it01.02 Explain any compatibility issues between combinations of input device and audio software01.03 Select and use an appropriate combination of input device and audio software to optimise the recording of information01.04 Select and use an appropriate combination of hardware and software to originate and develop new content for sequences01.05 Analyse and explain the impact file size and file format will have, including when to use information coding and compression01.06 Store and retrieve sequences using appropriate file formats and compression, in line with local guidelines and conventions where available

Use audio software tools and techniques to edit sequences02.01 Select and use appropriate audio software tools and techniques to mark-up and edit sequences to achieve required effects02.02 Provide guidance on how copyright constraints affect use of own and others information02.03 Organise, combine and link information for sequences in line with any copyright constraints, including across different software

Play and present audio sequences03.01 Explain the features and constraints of playback software and devices as appropriate for different purposes03.02 Select and use an appropriate combination of audio playback software and devices to suit the file format03.03 Present sequences effectively by exploiting the features and settings of the playback software and devices to maximise quality and meet needs03.04 Evaluate the quality of sequences and explain how to respond to quality issues and problems



Unit SpecificationK/502/4389Audio Software





Unit: K/502/4389 : Audio SoftwareUse audio hardware and software to capture sequencesAssessment Criterion - The learner can:

01.01 Identify the input device and associated software to use01.02 Use input devices and built-in audio software to record information to meet needs01.03 Identify the file format used by the input device01.04 Store and retrieve sequences using pre-set file formats, in line with local guidelines and conventions where available

Use audio software tools to combine and edit sequences02.01 Identify the audio editing software to use for the file format02.02 Cut and paste short sequences to meet needs02.03 Combine information of different forms or from different sources, in line with any copyright constraints02.04 Identify copyright constraints on using others information

Play and present audio sequences03.01 Identify appropriate playback software to use for the sequence03.02 Identify the display device to use for the sequence03.03 Select and use appropriate combination of software and display device to playback audio sequences03.04 Adjust playback and display settings so that sequences are presented to meet needs



Unit SpecificationA/502/4395Bespoke Software

Qualification Framework : RQFTitle : Bespoke Software




Unit: A/502/4395 : Bespoke SoftwareInput, organise and combine information using bespoke softwareAssessment Criterion - The learner can:

01.01 Input relevant information accurately into existing templates and/or files so that it is ready for processing01.02 Organise and combine information of different forms or from different sources01.03 Follow local and/or legal guidelines for the storage and use of data where available01.04 Respond appropriately to data entry error messages

Use tools and techniques to edit, process, format and present information02.01 Use appropriate tools and techniques to edit, process and format information02.02 Check information meets needs, using IT tools and making corrections as appropriate02.03 Use appropriate presentation methods and accepted layouts



Unit SpecificationF/502/4396Bespoke Software





Unit: F/502/4396 : Bespoke SoftwareInput and combine information using bespoke applicationsAssessment Criterion - The learner can:01.01 Input relevant information accurately so that it is ready for processing01.02 Select and use appropriate techniques to link and combine information of different forms or from different sources within the software01.03 Respond appropriately to data entry error messages

Use appropriate structures to organise and retrieve information efficiently02.01 Describe what functions to apply to structure and layout information effectively02.02 Select and use appropriate structures and/or layouts to organise information02.03 Apply local and/or legal guidelines and conventions for the storage and use of data where available

Use the functions of the software effectively to process and present information03.01 Select and use appropriate tools and techniques to edit, process and format information03.02 Check information meets needs, using IT tools and making corrections as necessary03.03 Select and use appropriate methods to present information



Unit SpecificationJ/502/4397Bespoke Software





Unit: J/502/4397 : Bespoke SoftwareInput and combine information using bespoke softwareAssessment Criterion - The learner can:01.01 Input relevant information accurately so that it is ready for processing01.02 Select and use appropriate techniques to link and combine information within the application and across different software applications

Create and modify appropriate structures to organise and retrieve information efficiently02.01 Evaluate the use of software functions to structure, layout and style information02.02 Create, change and use appropriate structures and/or layouts to organise information efficiently02.03 Manage data files effectively, in line with local and/or legal guidelines and conventions for the storage and use of data where available

Exploit the functions of the software effectively to process and present information03.01 Select and use appropriate tools and techniques to edit, analyse and format information03.02 Check information meets needs, using IT tools and making corrections as necessary03.03 Identify and respond appropriately to quality problems to ensure that outcomes are fit for purpose and meet needs03.04 Select and use presentation methods to aid clarity and meaning



Unit SpecificationF/502/4401Computerised Accounting Software

Qualification Framework : RQFTitle : Computerised Accounting Software




Unit: F/502/4401 : Computerised Accounting SoftwareAccess, enter and edit accounting informationAssessment Criterion - The learner can:

01.01 Identify the sources and characteristics of accounting data01.02 Enter accounting data accurately into records to meet requirements01.03 Locate and display accounting data records to meet requirements01.04 Check data records meet needs using IT tools, making corrections as necessary01.05 Identify the risks to data security and procedures used for data protection01.06 Follow local and/or legal guidelines for the storage and use of data

Use tools and techniques to process business transactions02.01 Use appropriate tools and techniques to process transactions02.02 Review the transaction process and identify any errors02.03 Respond appropriately to any transaction errors and problems

Produce accounting documents and summary reports to meet requirements03.01 Identify what information is required and how to present it03.02 Generate accounting documents as required03.03 Generate management reports as required



Unit SpecificationJ/502/4402Computerised Accounting Software





Unit: J/502/4402 : Computerised Accounting SoftwareAccess, enter and edit accounting informationAssessment Criterion - The learner can:

01.01 Describe the sources and characteristics of accounting data01.02 Set up and create new accounting data records accurately to meet requirements01.03 Locate and display accounting data records to meet requirements01.04 Check data records meet needs using IT tools, making corrections as necessary01.05 Respond appropriately to data entry error messages01.06 Describe the risks to data security and procedures used for data protection01.07 Apply local and/or legal guidelines for the storage and use of data

Select and use tools and techniques to process business transactions02.01 Select and use appropriate tools and techniques to enter and process transactions02.02 Review transaction process and identify any errors02.03 Respond appropriately to any transactions errors and problems02.04 Select and use appropriate tools and techniques to process period end routines

Produce accounting documents and summary reports to meet requirements03.01 Describe what information is required and how to present it03.02 Prepare and generate accounting documents03.03 Prepare and generate management reports as required03.04 Import and export data and link to other systems and software



Unit SpecificationL/502/4403Computerised Accounting Software





Unit: L/502/4403 : Computerised Accounting SoftwareAccess, enter and edit accounting informationAssessment Criterion - The learner can:

01.01 Set up procedures for entry of accounting data accurately into records to meet requirements01.02 Explain how to code new entries01.03 Locate and display accounting data records to meet requirements01.04 Check data records meet needs using IT tools, making corrections as necessary01.05 Explain the risks to data security and procedures used for data protection01.06 Handle data files effectively, in line with local or legal guidelines and conventions for the storage and use of data where available01.07 Interpret and respond appropriately to a range of data and application error messages

Process business transactions from source documents02.01 Select and use appropriate tools and techniques to process transactions02.02 Use software tools to monitor accounts02.03 Respond appropriately to any transaction errors and problems02.04 Process period and year end routines

Develop and interpret management information reports03.01 Explain what information is required and how to present it03.02 Generate and interpret management reports as required03.03 Customise and format accounting documents and reports according to requirements03.04 Import and export data and link to other systems

Set up a computerised accounting system ready for use04.01 Install and update accounting software as required04.02 Configure accounting software for use04.03 Set up package parameters04.04 Set up initial account balances



Unit SpecificationD/502/4292IT Communication Fundamentals

Qualification Framework : RQFTitle : IT Communication Fundamentals




Unit: D/502/4292 : IT Communication FundamentalsSelect and use a variety of sources of information to meet needsAssessment Criterion - The learner can:01.01 Select and use appropriate sources of IT-based and other forms of information which match requirements01.02 Describe different features of information01.03 Recognise copyright and other constraints on the use of information

Access, search for, select and use Internet-based information and evaluate its fitness for purpose02.01 Access, navigate and search Internet sources of information purposefully and effectively02.02 Use appropriate search techniques to locate relevant information02.03 Use discrimination to select information that matches requirements and is fit for purpose02.04 Evaluate information to make sure it matches requirements and is fit for purpose

Select and use IT to communicate and exchange information safely, responsibly and effectively03.01 Create, access, read and respond appropriately to e-mail and other IT-based communication, including attachments, and adapt style to suit audience03.02 Use IT tools to manage an address book and schedule activities03.03 Manage storage of IT-based communications03.04 Describe how to respond to common IT-based communication problems03.05 Respond appropriately to common IT-based communication problems



Unit SpecificationY/502/4291IT Communication Fundamentals

Qualification Framework : RQFTitle : IT Communication Fundamentals




Unit: Y/502/4291 : IT Communication FundamentalsUse a variety of sources of information to meet needsAssessment Criterion - The learner can:

01.01 Use appropriate sources of IT-based and other forms of information to meet needs01.02 Identify different features of information01.03 Recognise copyright constraints on the use of information

Access, search for, select and use Internet-based information and assess its fitness for purpose02.01 Access, navigate and search Internet sources of information purposefully and effectively02.02 Use appropriate search techniques to locate and select relevant information02.03 Outline how the information meets requirements and is fit for purpose

Select and use IT to communicate and exchange information03.01 Create, access, read and respond appropriately to e-mail and other IT-based communication03.02 Use IT tools to maintain an address book and schedule activities



Unit SpecificationA/502/4378Using Collaborative Technologies

Qualification Framework : RQFTitle : Using Collaborative Technologies




Unit: A/502/4378 : Using Collaborative TechnologiesStay safe and secure when using collaborative technologyAssessment Criterion - The learner can:

01.01 Follow guidelines for working with collaborative technology01.02 Identify risks in using collaborative technology and why it is important to avoid them01.03 Carry out straightforward checks on others online identities and different types of information01.04 Identify when and how to report online safety and security issues01.05 Identify what methods are used to promote trust

Set up and access IT tools and devices for collaborative working02.01 Set up IT tools and devices that will enable you to contribute to collaborative work02.02 Identify the purpose for using collaborative technologies and expected outcomes02.03 Identify which collaborative technology tools and devices to use for different communication media

02.04 Identify what terms and conditions apply to usingcollaborative technologies

Prepare collaborative technologies for use03.01 Use given details to access collaborative technologies needed for a collaborative task03.02 Adjust basic settings on collaborative technologies03.03 Change the environment of collaborative technologies03.04 Set up and use a data reader to feed information03.05 Identify what and why permissions are set to allow others to access information

Contribute to tasks using collaborative technologies

04.01 Contribute responsibly and actively to collaborative workingA

04.02 Contribute to producing and archiving the agreed outcome of collaborative working04.03 Identify when there is a problem with collaborative technologies and where to get help04.04 Respond to simple problems with collaborative technologies



Unit SpecificationF/502/4379Using Collaborative Technologies





Unit: F/502/4379 : Using Collaborative TechnologiesStay safe and secure when working with collaborative technologyAssessment Criterion - The learner can:

01.01 Take appropriate steps to avoid risks when working with collaborative technology, in line with relevant guidelines01.02 Explain what risks there may be in using collaborative technology and how to keep them to a minimum01.03 Use appropriate methods to promote trust when working collaboratively01.04 Carry out appropriate checks on others online identities and different types of information01.05 Identify and respond to inappropriate content and behaviour

Plan and set up IT tools and devices for collaborative working02.01 Describe the purposes for using collaborative technologies02.02 Describe what outcomes are needed from collaborative working and whether or not archiving is required02.03 Describe the roles, IT tools and facilities needed for collaborative tasks and communication media02.04 Describe the features, benefits and limitations of different collaborative technology tools and devices02.05 Describe the compatibility issues in different combinations of collaborative tools and devices02.06 Select an appropriate combination of IT tools and devices to carry out collaborative tasks02.07 Connect and configure the combination of IT tools and devices needed for a collaborative task

Prepare collaborative technologies for use03.01 Describe what access rights and issues others may have in using collaborative technologies03.02 Assess what permissions are needed for different users and content03.03 Set up and use access rights to enable others to access information03.04 Set up and use permissions to filter information03.05 Adjust settings so that others can access IT tools and devices for collaborative working03.06 Select and use different elements to control environments for collaborative technologies03.07 Select and join networks and data feeds to manage data to suit collaborative tasks

Contribute to tasks using collaborative technologies04.01 Describe rules of engagement for using collaborative technologies04.02 Enable others to contribute responsibly to collaborative tasks04.03 Present relevant and valuable information04.04 Moderate the use of collaborative technologies04.05 Archive the outcome of collaborative working04.06 Assess when there is a problem with collaborative technologies and when to get expert help04.07 Respond to problems with collaborative technologies



Unit SpecificationT/502/4380Using Collaborative Technologies





Unit: T/502/4380 : Using Collaborative TechnologiesStay safe and secure when working with collaborative technologyAssessment Criterion - The learner can:01.01 Explain what and why guidelines need to be established for working with collaborative technology01.02 Develop and implement guidelines for good practice in working with collaborative technology01.03 Explain how to establish an identity or present information that will promote trust01.04 Develop and implement guidelines for checking the authenticity of identities and different types of information01.05 Analyse and plan for the risks in the use of collaborative technologies for different tasks01.06 Analyse and manage risks in the use of collaborative technologies

Plan and set up IT tools and devices for collaborative working02.01 Explain the features, benefits and limitations of different collaborative IT tools and devices for work purposes and tasks02.02 Determine the IT tools and processes needed for archiving the outcomes of collaborative working02.03 Summarise ways to integrate different collaborative technology tools and devices for a range of purposes, tasks and communication media02.04 Explain potential access and compatibility issues with integrating different collaborative technology tools and devices02.05 Select, connect and configure combinations that exploit the capabilities and potential of collaborative tools and devices02.06 Resolve access and compatibility problems so that different collaborative tools and devices work successfully

Prepare collaborative technologies for use03.01 Evaluate data management principles, issues and methods03.02 Manage levels of access and permissions for different purposes03.03 Select and integrate different elements across applications to create environments for collaborative technologies03.04 Set and adjust settings to facilitate use of collaborative technologies by others03.05 Manage data flow to benefit collaborative working

Manage tasks using collaborative technologies04.01 Determine levels of responsibility for the use of collaborative technologies04.02 Facilitate others responsible contributions to and engagement with collaborative technologies04.03 Manage the moderation of collaborative technologies04.04 Oversee the archiving of the outcomes of collaborative working04.05 Explain what problems can occur with collaborative technologies04.06 Respond to problems with collaborative technologies and be prepared to help others to do so



Unit SpecificationH/502/4553Database Software

Qualification Framework : RQFTitle : Database Software




Unit: H/502/4553 : Database SoftwareEnter, edit and organise structured information in a databaseAssessment Criterion - The learner can:

01.01 Identify the main components of a database01.02 Create a database table for a purpose using specified fields01.03 Enter structured data into records to meet requirements01.04 Locate and amend data records01.05 Respond appropriately to data entry error messages01.06 Check data meets needs, using IT tools and making corrections as necessary

Use database software tools to extract information and produce reports02.01 Identify queries which meet information requirements02.02 Run simple database queries02.03 Identify reports which meet information requirements02.04 Generate and print pre-defined database reports



Unit SpecificationM/502/4555Database Software





Unit: M/502/4555 : Database SoftwareCreate and modify non-relational database tablesAssessment Criterion - The learner can:

01.01 Identify the components of a database design01.02 Describe the field characteristics for the data required01.03 Create and modify database tables using a range of field types01.04 Describe ways to maintain data integrity01.05 Respond appropriately to problems with database tables01.06 Use database tools and techniques to ensure data integrity is maintained

Enter, edit and organise structured information in a database02.01 Create forms to enter, edit and organise data in a database02.02 Select and use appropriate tools and techniques to format data entry forms02.03 Check data entry meets needs, using IT tools and making corrections as necessary02.04 Respond appropriately to data entry errors

Use database software tools to run queries and produce reports03.01 Create and run database queries using multiple criteria to display or amend selected data03.02 Plan and produce database reports from a single table non-relational database03.03 Select and use appropriate tools and techniques to format database reports03.04 Check reports meet needs, using IT tools and making corrections as necessary



Unit SpecificationT/502/4556Database Software





Unit: T/502/4556 : Database SoftwarePlan, create and modify relational database tables to meet requirementsAssessment Criterion - The learner can:

01.01 Explain how a relational database design enables data to be organised and queried01.02 Plan and create multiple tables for data entry with appropriate fields and properties01.03 Set up and modify relationships between database tables01.04 Explain why and how to maintain data integrity01.05 Respond appropriately to problems with database tables01.06 Use database tools and techniques to ensure data integrity is maintained

Enter, edit and organise structured information in a database02.01 Design and create forms to access, enter, edit and organise data in a database02.02 Select and use appropriate tools and techniques to format data entry forms02.03 Check data entry meets needs, using IT tools and making corrections as necessary02.04 Respond appropriately to data entry errors

Use database software tools to create, edit and run data queries and produce reports03.01 Explain how to select, generate and output information from queries according to requirements03.02 Create and run database queries to display, amend or calculate selected data03.03 Plan and produce database reports from a multiple-table relational database03.04 Select and use appropriate tools and techniques to format database reports03.05 Check reports meet needs, using IT tools and making corrections as necessary



Unit SpecificationA/502/4560Data Management Software

Qualification Framework : RQFTitle : Data Management Software




Unit: A/502/4560 : Data Management SoftwareEnter, edit and maintain data records in a data management systemAssessment Criterion - The learner can:

01.01 Discuss when and how to change or create a new data entry form01.02 Enter data accurately into records to meet requirements01.03 Configure characteristics of groups of records01.04 Discuss and explain how to locate and amend data records01.05 Check data records meet needs, using IT tools and making corrections as necessary01.06 Interpret and respond appropriately to a range of data and application error messages01.07 Evaluate and explain the risks to data security and procedures used for data protection01.08 Manage data files effectively, in line with local and/or legal guidelines for the storage and use of data where available

Retrieve and display data records to meet requirements02.01 Determine and explain what queries and reports need to be run to output the required information02.02 Create and use queries to search for and retrieve information from the system02.03 Create, define and set up reports to output information to meet requirements02.04 Use the file handling techniques of the software to import and export data02.05 Use available techniques to combine and link data



Unit SpecificationF/502/4558Data Management Software





Unit: F/502/4558 : Data Management SoftwareEnter, edit and maintain data records in a data management systemAssessment Criterion - The learner can:

01.01 Identify the security procedures used to protect data01.02 Enter data accurately into records to meet requirements01.03 Locate and amend individual data records01.04 Check data records meet needs, using IT tools and making corrections as necessary01.05 Respond appropriately to data entry error messages01.06 Follow local and/or legal guidelines for the storage and use of data where available

Retrieve and display data records to meet requirements02.01 Search for and retrieve information using predefined methods to meet given requirements02.02 Identify which report to run to output the required information02.03 Select and view specified reports to output information to meet given requirements



Unit SpecificationJ/502/4559Data Management Software





Unit: J/502/4559 : Data Management SoftwareEnter, edit and maintain data records in a data management systemAssessment Criterion - The learner can:

01.01 Describe the risks to data security and procedures used for data protection01.02 Enter data accurately into groups of records to meet requirements01.03 Locate and amend data associated with groups of records01.04 Check data records meet needs, using IT tools and making corrections as necessary01.05 Respond appropriately to data entry and other error messages01.06 Apply local and/or legal guidelines for the storage and use of data where available

Retrieve and display data records to meet requirements02.01 Identify what queries and reports need to be run to output the required information02.02 Select and use queries to search for and retrieve information to meet given requirements02.03 Create and view reports to output information from the system to meet given requirements



Unit SpecificationA/502/4610Drawing and Planning Software

Qualification Framework : RQFTitle : Drawing and Planning Software




Unit: A/502/4610 : Drawing and Planning SoftwareInput, organise and combine information for drawings or plansAssessment Criterion - The learner can:

01.01 Identify what types of shapes and other elements will be needed01.02 Review templates and describe how they need to be changed to meet needs01.03 Select, input and use the appropriate shapes to meet needs, including importing shapes from other sources01.04 Select, adapt and use appropriate templates or blank documents01.05 Identify what copyright constraints apply to the use of shapes or other elements01.06 Combine information for drawings or plans including importing information produced using other software01.07 Store and retrieve drawing files effectively, in line with local guidelines and conventions where available

Use tools and techniques to edit, manipulate, format and present drawings or plans02.01 Identify what drafting guides to use so that the shapes and other elements are appropriately prepared02.02 Select and use appropriate software tools to manipulate and edit shapes and other elements with precision02.03 Select and use appropriate software tools to format shapes and other elements, including applying styles and colour schemes02.04 Check drawings or plans meet needs, using IT tools and making corrections as necessary02.05 Identify and respond to any quality problems with drawings or plans to make sure they meet needs02.06 Select and use appropriate presentation methods and accepted page layouts



Unit SpecificationF/502/4611Drawing and Planning Software





Unit: F/502/4611 : Drawing and Planning SoftwareInput, organise and combine information for drawings or plansAssessment Criterion - The learner can:

01.01 Identify what types of shapes and other elements will be needed01.02 Evaluate templates and explain why and how they need to be changed to meet needs01.03 Select, adapt, create and use the appropriate shapes to meet needs, including shapes imported from other sources01.04 Select, adapt, define and create appropriate templates and styles to meet needs01.05 Provide guidance on what copyright constraints apply to the use of own and others shapes or other elements01.06 Combine information for drawings or plans including exporting outcomes to other software01.07 Store and retrieve drawing files effectively, in line with local guidelines and conventions where available

Use tools and techniques to edit, manipulate, format and present drawings or plans02.01 Explain what drafting guides to use so that the shapes and other elements are appropriately prepared02.02 Select and use appropriate software tools to manipulate and edit shapes and other elements with precision02.03 Select and use appropriate software tools to format shapes and other elements, including applying styles and colour schemes02.04 Check drawings or plans meet needs, using IT tools and making corrections as necessary02.05 Identify and respond to quality problems with drawings or plans to make sure they are fit for purpose and meet needs02.06 Explain what context the drawings and plans will be used in and how this will effect how they are presented02.07 Select and use appropriate presentation methods and accepted page layouts



Unit SpecificationJ/502/4609Drawing and Planning Software





Unit: J/502/4609 : Drawing and Planning SoftwareInput, organise and combine information for drawings or plansAssessment Criterion - The learner can:01.01 Identify what types of 2D shapes and other elements will be needed01.02 Identify which template or blank document to use01.03 Select the appropriate shapes, from those available, to meet needs01.04 Input the relevant shapes and other elements into existing templates or blank documents so that they are ready for editing and formatting01.05 Identify what copyright constraints apply to the use of shapes or other elements01.06 Combine information of different types or from different sources for drawings and plans01.07 Store and retrieve drawing files effectively, in line with local guidelines and conventions where available

Use tools and techniques to edit, manipulate, format and present drawings or plans02.01 Identify what drafting guides to use so that the shapes and other elements are appropriately prepared02.02 Use appropriate software tools to manipulate and edit shapes and other elements02.03 Select and use appropriate software tools to format shapes and other elements02.04 Check drawings and plans meet needs, using IT tools and making corrections as necessary02.05 Use appropriate presentation methods and accepted page layouts



Unit SpecificationA/502/4574Design Software

Qualification Framework : RQFTitle : Design Software




Unit: A/502/4574 : Design SoftwareObtain, insert and combine information for designsAssessment Criterion - The learner can:

01.01 Explain what designs are needed01.02 Explain how the context affects the way designs should be prepared01.03 Provide guidance on what and how any copyright or other constraints may apply to the use of own and others designs01.04 Obtain, insert and prepare designs01.05 Explain how file format affects design quality, format and size and how to choose appropriate formats for saving designs01.06 Use appropriate techniques to organise and combine information of different types or from different sources01.07 Store and retrieve files effectively, in line with guidelines and conventions where available

Use design software tools to create, manipulate and edit designs02.01 Explain what technical factors affecting designs needs to be taken into account and how to do so02.02 Select and use suitable tools and techniques efficiently to create designs02.03 Use guide lines and dimensioning tools appropriately to enhance precision02.04 Select and use appropriate tools and technqiues to manipulate and edit designs02.05 Check designs meet needs, using IT tools and making corrections as necessary02.06 Identify and respond appropriately to quality problems to ensure that outcomes are fit for purpose and meet needs



Unit SpecificationM/502/4572Design Software





Unit: M/502/4572 : Design SoftwareObtain, insert and combine information for designsAssessment Criterion - The learner can:

01.01 Identify what designs are needed01.02 Obtain, input and prepare designs to meet needs01.03 Identify what generic copyright and other constraints apply to the use of designs01.04 Combine information of different types or from different sources for designs01.05 Identify the context in which the designs will be used01.06 Identify which file format to use for saving and exchanging designs01.07 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use design software tools to create, manipulate and edit designs02.01 Use suitable tools and techniques to create designs02.02 Use appropriate tools and techniques to manipulate and edit designs02.03 Check designs meet needs, using IT tools and making corrections as necessary



Unit SpecificationT/502/4573Design Software





Unit: T/502/4573 : Design SoftwareObtain, insert and combine information for designsAssessment Criterion - The learner can:

01.01 Describe what designs are needed01.02 Obtain, input and prepare designs to meet needs01.03 Describe what copyright and other constraints apply to the use of designs01.04 Use appropriate techniques to organise and combine information of different types or from different sources01.05 Describe the context in which the designs will be used01.06 Describe what file format to use for saving designs to suit different presentation methods01.07 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use design software tools to create, manipulate and edit designs02.01 Identify what technical factors affecting designs need to be taken into account and how to do so02.02 Select and use suitable techniques to create designs02.03 Use guide lines and dimensioning tools appropriately to enhance precision02.04 Select and use appropriate tools and techniques to manipulate and edit for designs02.05 Check designs meet needs, using IT tools and making corrections as necessary02.06 Identify and respond to quality problems with designs to make sure that they meet needs



Unit SpecificationD/502/4566Desktop Publishing Software

Qualification Framework : RQFTitle : Desktop Publishing Software




Unit: D/502/4566 : Desktop Publishing SoftwareSelect and use appropriate designs and page layouts for publicationsAssessment Criterion - The learner can:01.01 Describe what types of information are needed01.02 Describe how to change page design and layout to increase effectiveness of a publication01.03 Select, change and use an appropriate page design and layout for publications in line with local guidelines, where relevant01.04 Select and use appropriate media for the publicationInput and combine text and other information within publications02.01 Find and input information into a publication so that it is ready for editing and formatting02.02 Organise and combine information for publications in line with any copyright constraints, including importing information produced using other software02.03 Describe how copyright constraints affect use of own and others information02.04 Describe which file format to use for saving designs and images02.05 Store and retrieve publication files effectively, in line with local guidelines and conventions where availableUse desktop publishing software techniques to edit and format publications03.01 Identify what editing and formatting to use for the publication03.02 Select and use appropriate techniques to edit publications and format text03.03 Manipulate images and graphic elements accurately03.04 Control text flow within single and multiple columns and pages03.05 Check publications meet needs, using IT tools and making corrections as necessary03.06 Identify and respond to quality problems with publications to make sure they meet needs



Unit SpecificationH/502/4567Desktop Publishing Software





Unit: H/502/4567 : Desktop Publishing SoftwareSelect and use appropriate designs and page layouts for publicationsAssessment Criterion - The learner can:01.01 Explain what types of information are needed01.02 Explain when and how to change page design and layout to increase effectiveness of a publication01.03 Select, change, define, create and use appropriate page design and layout for publications in line with local guidelines, where relevant01.04 Select and use appropriate media for the publicationInput and combine text and other information within publications02.01 Find and input information into a publication so that it is ready for editing and formatting02.02 Organise and combine information for publications in line with any copyright constraints, including importing information produced using other software02.03 Provide guidance on how copyright constraints affect use of own and others information02.04 Explain which file format to use for saving designs and images02.05 Store and retrieve publication files effectively, in line with local guidelines and conventions where availableUse desktop publishing software techniques to edit and format publications03.01 Determine and discuss what styles, colours, font schemes, editing and formatting to use for the publication03.02 Create styles, colours and font schemes to meet needs03.03 Select and use appropriate techniques to edit publications and format text03.04 Manipulate images and graphic elements accurately03.05 Control text flow within single and multiple columns and pages03.06 Check publications meet needs, using IT tools and making corrections as necessary03.07 Identify and respond appropriately to quality problems with publications to ensure that outcomes are fit for purpose and meet needs



Unit SpecificationY/502/4565Desktop Publishing Software





Unit: Y/502/4565 : Desktop Publishing SoftwareSelect and use appropriate designs and page layouts for publicationsAssessment Criterion - The learner can:

01.01 Identify what types of information are needed01.02 Identify what page design and layout will be required01.03 Select and use an appropriate page design and layout for publications in line with local guidelines, where relevant01.04 Select and use appropriate media for the publication

Input and combine text and other information within publications02.01 Input information into publications so that it is ready for editing and formatting02.02 Identify copyright constraints on using others information02.03 Organise and combine information of different types or from different sources in line with any copyright constraints02.04 Store and retrieve publication files effectively, in line with local guidelines and conventions where available

Use desktop publishing software techniques to edit and format publications03.01 Identify what editing and formatting to use for the publication03.02 Select and use appropriate techniques to edit publications and format text03.03 Manipulate images and graphic elements accurately03.04 Control text flow within single and multiple columns and pages03.05 Check publications meet needs, using IT tools and making corrections as necessary



Unit SpecificationJ/502/4299Using Email

Qualification Framework : RQFTitle : Using Email




Unit: J/502/4299 : Using EmailUse e-mail software tools and techniques to compose and send messagesAssessment Criterion - The learner can:

01.01 Use software tools to compose and format e-mail messages01.02 Attach files to e-mail messages01.03 Send e-mail messages01.04 Identify how to stay safe and respect others when using e-mail01.05 Use an address book to store and retrieve contact information

Manage incoming email effectively02.01 Follow guidelines and procedures for using e-mail02.02 Identify when and how to respond to e-mail messages02.03 Read and respond to e-mail messages appropriately02.04 Identify what messages to delete and when to do so02.05 Organise and store e-mail messages02.06 Respond appropriately to common e-mail problems



Unit SpecificationM/502/4300Using Email





Unit: M/502/4300 : Using EmailUse e-mail software tools and techniques to compose and send messagesAssessment Criterion - The learner can:

01.01 Select and use software tools to compose and format e-mail messages, including attachments01.02 Determine the message size and how it can be reduced01.03 Send e-mail messages to individuals and groups01.04 Describe how to stay safe and respect others when using e-mail01.05 Use an address book to organise contact information

Manage incoming e-mail effectively02.01 Follow guidelines and procedures for using e-mail02.02 Read and respond to e-mail messages appropriately02.03 Use email software tools and techniques to automate responses02.04 Describe how to archive e-mail messages, including attachments02.05 Organise, store and archive e-mail messages effectively02.06 Respond appropriately to e-mail problems



Unit SpecificationT/502/4301Using Email





Unit: T/502/4301 : Using EmailUse e-mail software tools and techniques to compose and send messagesAssessment Criterion - The learner can:

01.01 Select and use software tools to compose and format e-mail messages, including attachments01.02 Explain methods to improve message transmission01.03 Send e-mail messages to individuals and groups01.04 Explain why and how to stay safe and respect others when using e-mail01.05 Use an address book to manage contact information

Manage use of e-mail software effectively02.01 Develop and communicate guidelines and procedures for using e-mail effectively02.02 Read and respond appropriately to e-mail messages and attachments02.03 Use email software tools and techniques to automate responses02.04 Explain why, how and when to archive messages02.05 Organise, store and archive e-mail messages effectively02.06 Customise e-mail software to make it easier to use02.07 Explain how to minimise e-mail problems02.08 Respond appropriately to email problems



Unit SpecificationJ/502/4612Imaging Software

Qualification Framework : RQFTitle : Imaging Software




Unit: J/502/4612 : Imaging SoftwareObtain, insert and combine information for imagesAssessment Criterion - The learner can:

01.01 Identify what images are needed01.02 Obtain, input and prepare images to meet needs01.03 Identify what generic copyright and other constraints apply to the use of images01.04 Combine information of different types or from different sources for images01.05 Identify the context in which the images will be used01.06 Identify which file format to use for saving and exchanging images01.07 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use imaging software tools to create, manipulate and edit images02.01 Use suitable tools and techniques to create images02.02 Use appropriate tools and techniques to manipulate and edit images02.03 Check images meet needs, using IT tools and making corrections as necessary



Unit SpecificationL/502/4613Imaging Software





Unit: L/502/4613 : Imaging SoftwareObtain, insert and combine information for imagesAssessment Criterion - The learner can:

01.01 Describe what images are needed01.02 Obtain, input and prepare images to meet needs01.03 Describe what copyright and other constraints apply to the use of images01.04 Use appropriate techniques to organise and combine information of different types or from different sources01.05 Describe the context in which the images will be used01.06 Describe what file format to use for saving images to suit different presentation methods01.07 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use imaging software tools to create, manipulate and edit images02.01 Identify what technical factors affecting images need to be taken into account and how to do so02.02 Select and use suitable techniques to create images02.03 Use guide lines and dimensioning tools appropriately to enhance precision02.04 Select and use appropriate tools and techniques to manipulate and edit images02.05 Check images meet needs, using IT tools and making corrections as necessary02.06 Identify and respond to quality problems with images to make sure that they meet needs



Unit SpecificationR/502/4614Imaging Software





Unit: R/502/4614 : Imaging SoftwareObtain, insert and combine information for imagesAssessment Criterion - The learner can:

01.01 Explain what images are needed01.02 Explain how the context affects the way images should be prepared01.03 Provide guidance on what and how any copyright or other constraints may apply to the use of own and others images01.04 Obtain, insert and prepare images01.05 Explain how file format affects image quality, format and size and how to choose appropriate formats for savings images01.06 Use appropriate techniques to organise and combine information of different types or from different sources01.07 Store and retrieve files effectively, in line with guidelines and conventions where available

Use imaging software tools to create, manipulate and edit images02.01 Explain what technical factors affecting images need to be taken into account and how to do so02.02 Select and use suitable tools and techniques efficiently to create images02.03 Use guide lines and dimensioning tools appropriately to enhance precision02.04 Select and use appropriate tools and techniques to manipulate and edit images02.05 Check images meet needs, using IT tools and making corrections as necessary02.06 Identify and respond appropriately to quality problems to ensure that images are fit for purpose and meet needs



Unit SpecificationA/502/4297Using the Internet

Qualification Framework : RQFTitle : Using the Internet




Unit: A/502/4297 : Using the InternetConnect to the InternetAssessment Criterion - The learner can:

01.01 Identify different types of connection methods that can be used to access the Internet01.02 Identify the benefits and drawbacks of the connection method used01.03 Get online with an Internet connection01.04 Use help facilities to solve Internet connection problems

Use browser software to navigate webpages effectively02.01 Select and use browser tools to navigate webpages02.02 Identify when to change settings to aid navigation02.03 Adjust browser settings to optimise performance and meet needs02.04 Identify ways to improve the performance of a browser

Use browser tools to search for information from the Internet03.01 Select and use appropriate search techniques to locate information efficiently03.02 Describe how well information meets requirements03.03 Manage and use references to make it easier to find information another time03.04 Download, organise and store different types of information from the Internet

Use browser software to communicate information online04.01 Identify opportunities to create, post or publish material to websites04.02 Select and use appropriate tools and techniques to communicate information online04.03 Use browser tools to share information sources with others04.04 Submit information online

Understand the need for safety and security practices when working online05.01 Describe the threats to system performance when working online05.02 Work responsibly and take appropriate safety and security precautions when working online05.03 Describe the threats to information security when working online05.04 Manage personal access to online sources securely05.05 Describe the threats to user safety when working online05.06 Describe how to minimise internet security risks05.07 Apply laws, guidelines and procedures for safe and secure Internet use05.08 Explain the importance of the relevant laws affecting Internet users



Unit SpecificationF/502/4298Using the Internet





Unit: F/502/4298 : Using the InternetSelect and set up an appropriate connection to access the InternetAssessment Criterion - The learner can:

01.01 Identify different types of connection methods that can be used to access the Internet01.02 Explain the benefits and drawbacks of different connection methods01.03 Analyse the issues affecting different groups of users01.04 Select and set up an Internet connection using an appropriate combination of hardware and software01.05 Recommend a connection method for Internet access to meet identified needs01.06 Diagnose and solve Internet connection problems

Set up and use browser software to navigate webpages02.01 Select and use browser tools to navigate webpages effectively02.02 Explain when to change browser settings to aid navigation02.03 Adjust and monitor browser settings to maintain and improve performance02.04 Explain when and how to improve browser performance02.05 Customise browser software to make it easier to use

Use browser tools to search effectively and efficiently for information from the Internet03.01 Select and use appropriate search techniques to locate information efficiently03.02 Evaluate how well information meets requirements03.03 Manage and use references to make it easier to find information another time03.04 Download, organise and store different types of information from the Internet

Use browser software to communicate information online04.01 Identify and analyse opportunities to create, post or publish material to websites04.02 Select and use appropriate tools and techniques to communicate information online04.03 Share and submit information online using appropriate language and moderate content from others

Develop and apply appropriate safety and security practices and procedures when working online05.01 Explain the threats to system performance when working online05.02 Work responsibly and take appropriate safety and security precautions when working online05.03 Explain the threats to information security and integrity when working online05.04 Keep information secure and manage user access to online sources securely05.05 Explain the threats to user safety when working online05.06 Explain how to minimise internet security risks05.07 Develop and promote laws, guidelines and procedures for safe and secure use of the Internet



Unit SpecificationT/502/4296Using the Internet





Unit: T/502/4296 : Using the InternetConnect to the internetAssessment Criterion - The learner can:

01.01 Identify different types of connection methods that can be used to access the Internet01.02 Access the Internet or intranet

Use browser software to navigate web pages02.01 Use browser tools to navigate webpages02.02 Identify when to change browser settings to aid navigation02.03 Adjust browser settings to meet needs02.04 Use browser help facilities

Use browser tools to search for information from the internet03.01 Select and use appropriate search techniques to locate information03.02 Outline how information meets requirements03.03 Use references to make it easier to find information another time03.04 Download and save different types of information from the Internet

Use browser software to communicate information online04.01 Select and use tools and techniques to communicate information online04.02 Use browser tools to share information sources with others04.03 Submit information online using forms or interactive sites04.04 Identify opportunities to post or publish material to websites

Follow and understand the need for safety and security practices when working online05.01 Identify the threats to user safety when working online05.02 Outline how to minimise internet security risks05.03 Work responsibly and take appropriate safety and security precautions when working online05.04 Keep personal information secure05.05 Follow relevant laws, guidelines and procedures for the use of the Internet



Unit SpecificationD/502/4258IT Security for Users

Qualification Framework : RQFTitle : IT Security for Users




Unit: D/502/4258 : IT Security for UsersSelect, use and develop appropriate procedures to monitor and minimise security risk to IT systems and dataAssessment Criterion - The learner can:

01.01 Evaluate the security issues that may threaten system performance01.02 Select, use and evaluate a range of security precautions to protect IT systems and monitor security01.03 Evaluate the threats to system and information security and integrity01.04 Manage access to information sources securely to maintain confidentiality, integrity and availability of information01.05 Explain why and how to minimise security risks to hardware, software and data for different users01.06 Apply, maintain and develop guidelines and procedures for the secure use of IT01.07 Select and use effective backup and archiving procedures for systems and data



Unit SpecificationR/502/4256IT Security for Users





Unit: R/502/4256 : IT Security for UsersUse appropriate methods to minimise security risks to IT systems and dataAssessment Criterion - The learner can:

01.01 Identify security issues that may threaten system performance01.02 Take appropriate security precautions to protect IT systems and data01.03 Identify threats to information security associated with the widespread use of technology01.04 Take appropriate precautions to keep information secure01.05 Follow relevant guidelines and procedures for the secure use of IT01.06 Describe why it is important to backup data securely01.07 Ensure personal data is backed up to appropriate media



Unit SpecificationY/502/4257IT Security for Users





Unit: Y/502/4257 : IT Security for UsersSelect and use appropriate methods to minimise security risk to IT systems and dataAssessment Criterion - The learner can:

01.01 Describe the security issues that may threaten system performance01.02 Apply a range of security precautions to protect IT systems and data01.03 Describe the threats to system and information security and integrity01.04 Keep information secure and manage personal access to information sources securely01.05 Describe ways to protect hardware, software and data and minimise security risk01.06 Apply guidelines and procedures for the secure use of IT01.07 Describe why it is important to backup data and how to do so securely01.08 Select and use effective backup procedures for systems and data



Unit SpecificationH/502/4374Using Mobile IT Devices

Qualification Framework : RQFTitle : Using Mobile IT Devices




Unit: H/502/4374 : Using Mobile IT DevicesSet up the mobile device to meet needsAssessment Criterion - The learner can:

01.01 Set up the mobile device for use01.02 Use mobile device interface features effectively01.03 Identify when and how to adjust device settings01.04 Adjust device settings to meet needs01.05 Identify any specific health and safety issues associated with the use of mobile devices01.06 Follow guidelines and procedures for the use of mobile devices

Use applications and files on the mobile device02.01 Identify the different applications on the mobile device and what they can be used for02.02 Select and use applications and files on the mobile device for an appropriate purpose02.03 Input data accurately into a mobile device02.04 Organise, store and retrieve data on a mobile device

Transfer data to and from the mobile device03.01 Identify different types of secure connection methods that can be used between devices03.02 Transfer information to and from a mobile device03.03 Recognise copyright and other constraints on the use and transfer of information03.04 Identify why it is important to stay safe, keep information secure and to respect others when using a mobile device03.05 Keep information secure when using a mobile device

Maintain the performance of the mobile device04.01 Identify factors that can affect performance of the mobile device04.02 Use appropriate techniques to maintain the performance of the mobile device04.03 Identify common problems that occur with mobile devices and what causes them04.04 Identify when to try to solve a problem and where to get expert advice04.05 Use available resources to respond quickly and appropriately to common device problems



Unit SpecificationK/502/4375Using Mobile IT Devices

Qualification Framework : RQFTitle : Using Mobile IT Devices




Unit: K/502/4375 : Using Mobile IT DevicesSet up and customise the mobile device to meet needsAssessment Criterion - The learner can:

01.01 Describe the purpose of the different features and drawbacks of the mobile device01.02 Describe different methods that can be used to access mobile networks01.03 Prepare, set up and configure the mobile device for use01.04 Select, use and customise interface features and settings to meet needs and improve efficiency01.05 Describe any specific health and safety issues associated with the use of mobile devices01.06 Apply guidelines and procedures for the use of mobile devices

Select and use applications and files on the mobile device02.01 Select and use applications and files on the mobile device for an appropriate purpose02.02 Define file formats appropriate for mobile devices02.03 Use software or tools to prepare or convert files to an appropriate format for mobile devices02.04 Input data accurately into a mobile device02.05 Organise, store and retrieve data efficiently on a mobile device

Use tools and techniques to transfer data to and from mobile devices03.01 Describe different types of secure connection methods that can be used between devices03.02 Describe software requirements and techniques to connect and synchronise devices03.03 Transfer information to and from mobile devices using secure connection procedures03.04 Synchronise mobile device data with source data03.05 Recognise copyright and other constraints on the use and transfer of information03.06 Explain why it is important to stay safe, keep information secure and to respect others when using mobile devices03.07 Keep information secure when using a mobile device

Optimise the performance of mobile devices04.01 Describe the factors that can affect performance of the mobile device and how to make improvements04.02 Use appropriate techniques to optimise the performance of the mobile device04.03 Describe problems that may occur with mobile devices and what causes them04.04 Use an appropriate fault-finding procedure to identify and solve problems with the mobile device04.05 Describe when to try to solve a problem and where to get expert advice



Unit SpecificationD/502/4616Multimedia Software

Qualification Framework : RQFTitle : Multimedia Software




Unit: D/502/4616 : Multimedia SoftwarePlan the content and organisation of multimedia products to meet needsAssessment Criterion - The learner can:01.01 Describe the type of multimedia outcome needed and the specification that it must meet01.02 Select and use appropriate techniques to plan and communicate the content, design and layout of multimedia products01.03 Identify how the different elements of the content will be sourced and how they will relate in the design layout01.04 Plan the use of interactive features and transitions to meet needs01.05 Describe how copyright and other constraints affect use of own and others informationObtain, input and combine content to build multimedia outcomes02.01 Select and use an appropriate combination of input device, software and input techniques to obtain and input relevant content for multimedia outcomes02.02 Combine information of different types or from different sources for multimedia outcomes02.03 Describe the file format and storage media to use02.04 Store and retrieve multimedia files effectively, in line with local guidelines and conventions where availableUse multimedia software tools to edit and format multimedia content to meet requirements03.01 Select and use appropriate techniques to edit and format multimedia outcomes03.02 Manipulate images and graphic elements accurately03.03 Check multimedia outcomes meet needs, using IT tools and making corrections as necessary03.04 Adjust outcomes in response to any identified quality problemsPlay and present multimedia outcomes04.01 Described what combination of display device and software to use for displaying different multimedia file formats04.02 Select and use appropriate software for displaying multimedia outcomes04.03 Select and use appropriate navigation techniques and playback controls to suit the files04.04 Adjust the display settings of the software and display device to present outcomes effectively



Unit SpecificationH/502/4617Multimedia Software





Unit: H/502/4617 : Multimedia SoftwarePlan the content and organisation of multimedia products to meet needsAssessment Criterion - The learner can:01.01 Select and use appropriate techniques to plan and communicate the content, design and layout of multimedia outcomes01.02 Plan the use of interactive features, transitions and effects to meet needs01.03 Explain the type of multimedia outcome needed and the specification that it must meet01.04 Develop the design layout for multimedia outcomes01.05 Explain how the different elements of the content will relate and what elements of the content will be interactive01.06 Summarise how copyright and other constraints affect use of own and others informationObtain, input and combine content to build multimedia outcomes02.01 Select and use an appropriate combination of input device, software and input techniques to obtain and input the relevant content02.02 Combine information of different types or from different sources for multimedia outcomes02.03 Select and use appropriate software to write and compress multimedia files02.04 Store and retrieve multimedia files effectively, in line with local guidelines and conventions where available02.05 Explain when and why to use different file formats and file compression for saving multimedia filesUse tools and techniques to build and edit multimedia content03.01 Select and use appropriate techniques to edit and format multimedia outcomes03.02 Manipulate images and graphic elements accurately03.03 Check multimedia outcomes meet needs, using IT tools and making corrections as necessary03.04 Identify and respond appropriately to quality problems to ensure that outcomes are fit for purpose and meet needsPlay and present multimedia outcomes04.01 Explain what combination of display device and software to use that will overcome any constraints there may be in displaying different multimedia file formats04.02 Select and use appropriate software to optimise the display of multimedia outcomes and maximise impact04.03 Select and adjust the display settings to exploit the features of the display device and optimise the quality of the presentation



Unit SpecificationY/502/4615Multimedia Software





Unit: Y/502/4615 : Multimedia SoftwarePlan the content and organisation of multimedia products to meet needsAssessment Criterion - The learner can:

01.01 Use simple techniques to plan the content and organisation of multimedia products01.02 Identify the type of multimedia outcome to meet requirements01.03 Identify what is required in the specification01.04 Identify copyright or other constraints for using others information

Obtain, input and combine content to build multimedia outcomes02.01 Select and use an appropriate input device to enter content for multimedia outcomes02.02 Combine information of different types or from different sources for multimedia outcomes02.03 Identify the file format and storage media to use02.04 Select and use appropriate software to write multimedia files02.05 Store and retrieve multimedia files effectively, in line with local guidelines and conventions where available

Use multimedia software tools to edit and format multimedia content to meet requirements03.01 Select and use appropriate techniques to edit and format multimedia outcomes03.02 Manipulate images and graphic elements accurately03.03 Check multimedia outcomes meet needs, using IT tools and making corrections as necessary

Play and present multimedia outcomes04.01 Identify what display device to use for multimedia outcomes04.02 Use appropriate techniques to navigate and display multimedia outcomes04.03 Control the playback of multimedia files04.04 Adjust display settings to meet needs



Unit SpecificationD/502/4244Optimise IT System Performance

Qualification Framework : RQFTitle : Optimise IT System Performance




Unit: D/502/4244 : Optimise IT System PerformanceMaintain hardware and software in working orderAssessment Criterion - The learner can:

01.01 Identify the operating system and capacity of the computer system01.02 Take appropriate steps to protect computer hardware against loss or damage01.03 Run anti-virus and other security software regularly01.04 Set up printers and other peripheral devices

Manage files to maintain system performance02.01 Use file navigation software to organise files into an appropriate folder structure02.02 Backup and restore files and folders02.03 Identify why it is important to undertake routine file housekeeping of the information stored on computer systems02.04 Carry out routine file housekeeping so that information is easy to find

Respond to common IT system problems and errors03.01 Identify common IT system problems and responses03.02 Respond appropriately to common IT system problems03.03 Identify where to get expert advice03.04 Seek expert advice when appropriate

Customise the working environment to meet needs04.01 Adjust system settings as appropriate to individual needs



Unit SpecificationH/502/4245Optimise IT System Performance





Unit: H/502/4245 : Optimise IT System PerformanceKeep computer hardware and software operating efficientlyAssessment Criterion - The learner can:01.01 Describe the main features and functions of the computer operating system01.02 Take appropriate steps to protect computer hardware from loss or damage01.03 Configure anti-virus and other security software01.04 Install and configure printers and other peripheral devices01.05 Configure network settings for mobile and remote computing01.06 Configure a computer to present or display information to an audience

Manage files and disks to optimise performance02.01 Use file navigation software to organise files into an appropriate folder structure02.02 Backup and restore files and folders02.03 Describe why it is important to undertake file housekeeping of the information stored on computer systems and how it affects performance02.04 Manage file and disk housekeeping so that information is secure and easy to find02.05 Share files and folders with other users02.06 Distinguish between data and system file types

Troubleshoot and respond to common IT system problems and errors03.01 Describe common IT system problems and what causes them03.02 Describe and record IT system problems to enable effective support03.03 Describe when to try to solve a problem independently, and when to get expert advice03.04 Troubleshoot and respond to IT system problems appropriately03.05 Check that errors and problems have been resolved satisfactorily

Customise the working environment to optimise performance04.01 Describe methods that can be used to optimise system performance04.02 Select and adjust system settings to optimise performance as appropriate04.03 Configure the automatic start of programmes and other graphical display options

Maintain software to meet performance needs05.01 Describe when and how to upgrade software05.02 Use appropriate techniques to maintain software05.03 Locate and install driver files for different devices



Unit SpecificationK/502/4246Optimise IT System Performance





Unit: K/502/4246 : Optimise IT System PerformanceKeep computer hardware and software operating efficientlyAssessment Criterion - The learner can:01.01 Explain the factors that should be taken into account when choosing an operating system01.02 Take appropriate steps to protect computer hardware from loss or damage01.03 Explain why routine fault-finding procedures are important01.04 Use an appropriate fault-finding procedure to routinely monitor hardware performance01.05 Configure anti-virus and other security software01.06 Install and configure printers and other peripheral devices01.07 Configure synchronisation and maintain security on remote access sessions01.08 Configure a computer to present or display information to an audience

Manage files to maintain and improve performance02.01 Explain why it is important to undertake file housekeeping of the information stored on computer systems and how it affects performance02.02 Use file navigation software to organise files into an appropriate folder structure02.03 Archive, backup and restore files and folders02.04 Manage file and disk housekeeping so that information is secure and easy to find02.05 Configure access to remote file systems02.06 Distinguish between data and system file types

Troubleshoot and respond to IT system problems quickly and effectively03.01 Assess IT system problems, explain what causes them and how to respond to them and avoid similar problems in the future03.02 Carry out contingency planning to recover from system failure and data loss03.03 Monitor and record IT system problems to enable effective response03.04 Monitor system settings and adjust when necessary03.05 Explain when and where to get expert advice03.06 Help others to select and use appropriate resources to respond to IT system problems03.07 Check that errors and problems have been resolved satisfactorily

Plan and monitor the routine and non-routine maintenance of hardware and software04.01 Clarify the resources that will be needed to carry out maintenance04.02 Develop a plan for the maintenance of IT hardware and software04.03 Monitor the implementation of maintenance plans, updating them where necessary

Review and modify hardware and software to maintain performance05.01 Use appropriate techniques to maintain software for optimum performance05.02 Clarify when and how to upgrade software05.03 Review and modify hardware settings to maintain performance



Unit SpecificationL/502/4370Personal Information Management Software

Qualification Framework : RQFTitle : Personal Information Management Software




Unit: L/502/4370 : Personal Information Management SoftwareUse calendars to schedule appointments and meetingsAssessment Criterion - The learner can:

01.01 Create, edit and delete multiple calendar entries01.02 Arrange recurring appointments01.03 Invite others to meetings and monitor attendance01.04 Respond to meeting requests from others01.05 Create reminders for calendar appointments and events01.06 Locate, organise and display appointments and events as required01.07 Import and export calendar data01.08 Describe how to share calendars with other users

Use a task list to prioritise activities02.01 Create, edit and delete task information02.02 Organise and display tasks, setting targets for completion02.03 Monitor task progress and set reminders02.04 Report on task status and activity02.05 Use software features to work collaboratively on tasks with other users

Use an address book to store, organise and retrieve contact information03.01 Create, update and delete contact information03.02 Locate, organise and display contact information efficiently03.03 Create additonal contact lists to separate work and leisure contacts03.04 Select and export contact details for use in other applications03.05 Create and modify a distribution list03.06 Share contact information with others responsibly03.07 Explain why it is important to use personal data responsibly and safely03.08 Describe why and how to keep contact information up to date



Unit SpecificationY/502/4369Personal Information Management Software

Qualification Framework : RQFTitle : Personal Information Management Software




Unit: Y/502/4369 : Personal Information Management SoftwareUse a calendar to schedule appointmentsAssessment Criterion - The learner can:

01.01 Create, edit and delete calendar entries01.02 Arrange recurring appointments01.03 Invite others to meetings and monitor attendance01.04 Respond to meeting requests from others01.05 Create reminders for calendar appointments01.06 Organise and display appointments as required

Use a task list to prioritise activities02.01 Create, edit and delete task information02.02 Organise and display tasks, setting targets for completion02.03 Monitor task progress and set reminders02.04 Report on task status and activity

Use an address book to store, organise and retrieve contact information03.01 Create, edit and delete contact information03.02 Organise and display contact information03.03 Set up a distribution list03.04 Describe why it is important to use personal data responsibly and safely03.05 Outline why and how to keep contact information up to date



Unit SpecificationH/502/4620Project Management Software

Qualification Framework : RQFTitle : Project Management Software




Unit: H/502/4620 : Project Management SoftwareCreate and define a projectAssessment Criterion - The learner can:

01.01 Explain the critical information about the project that must be included01.02 Create, store and retrieve project management files in line with local guidelines where applicable01.03 Define the project file properties and project options01.04 Create master and sub-projects01.05 Create links across projects and manage changes to linked tasks

Enter and edit information about project tasks and resources02.01 Identify the critical tasks and milestones to be completed02.02 Explain how to set up any deadlines and constraints which apply to the project02.03 Enter and edit information about project tasks02.04 Explain how to resolve issues of resource availability and utilisation02.05 Enter and edit information about resources to be used in the project02.06 Create and apply a task calendar for scheduling tasks02.07 Identify and resolve any issues of resource allocation02.08 Define and set up dependencies between tasks

Update information about project progress03.01 Explain the methods available to track project progress and review against plans03.02 Use editing and formatting techniques to update project elements03.03 Update task status in line with progress03.04 Update information about resources as required03.05 Compare actual progress with project baseline and reschedule uncompleted tasks03.06 Identify and assess the impact of risks and issues on the project03.07 Manage information on project risks and issues

Select and use appropriate tools and techniques to display and report on project status04.01 Create and customise project reports to meet needs04.02 Use filtering and formatting techniques to display project information to meet needs04.03 Share project information with other applications



Unit SpecificationK/502/4618Project Management Software





Unit: K/502/4618 : Project Management SoftwareCreate and define a projectAssessment Criterion - The learner can:

01.01 Identify the main components of the project management software01.02 Identify the information about the project that must be included01.03 Create a new project file using templates where appropriate01.04 Store and retrieve project management files effectively in line with local guidelines for storage and use of data where applicable

Enter and edit information about project tasks and resources02.01 Identify types of tasks, milestones, deadlines and constraints02.02 Enter and edit information about project tasks02.03 Identify time and resources required for the project02.04 Apply a task calendar for scheduling tasks02.05 Enter and edit information about resources for use in the project02.06 Mark any dependencies between tasks02.07 Assign resources to tasks

Update information about project progress03.01 Use editing and formatting techniques to update project elements03.02 Update task status in line with progress03.03 Update information about resources as required

Select and use appropriate tools and techniques to display and report on project status04.01 Use filtering and formatting techniques to display project information to meet needs04.02 Select and generate project reports using pre-defined formats to meet needs



Unit SpecificationM/502/4619Project Management Software





Unit: M/502/4619 : Project Management SoftwareCreate and define a projectAssessment Criterion - The learner can:01.01 Identify the critical information about the project that must be included01.02 Create, store and retrieve project management files effectively in line with local guidelines for storage and use of data where applicable01.03 Define the project file properties and project options

Enter and edit information about project tasks and resources02.01 Identify the critical tasks and milestones to be completed02.02 Enter and edit information about project tasks02.03 Identify any deadlines and constraints which apply to the project02.04 Identify issues of resource availability and utilisation02.05 Create and apply a task calendar for scheduling tasks02.06 Enter and edit information about resources for use in the project02.07 Adjust templates for project information02.08 Set up and edit dependencies between tasks

Update information about project progress03.01 Describe the methods to update and report information about project progress03.02 Use editing and formatting techniques to update project elements03.03 Update task status in line with progress03.04 Update information about resources as required03.05 Compare actual progress with project baseline and reschedule uncompleted tasks03.06 Identify any risks and issues that may have an impact on the project

Select and use appropriate tools and techniques to display and report on project status04.01 Select and create project reports to meet needs04.02 Use filtering and formatting techniques to display project information to meet needs04.03 Share project information with other applications



Unit SpecificationK/502/4621Presentation Software

Qualification Framework : RQFTitle : Presentation Software




Unit: K/502/4621 : Presentation SoftwareInput and combine text and other information within presentation slidesAssessment Criterion - The learner can:

01.01 Identify what types of information are required for the presentation01.02 Select and use different slide layouts as appropriate for different types of information01.03 Enter information into presentation slides so that it is ready for editing and formatting01.04 Identify any constraints which may affect the presentation01.05 Combine information of different forms or from different sources for presentations01.06 Store and retrieve presentation files effectively, in line with local guidelines and conventions where available

Use presentation software tools to structure, edit and format slides02.01 Identify what slide structure to use02.02 Select and use an appropriate template to structure slides02.03 Select and use appropriate techniques to edit slides02.04 Select and use appropriate techniques to format slides

Prepare slides for presentation to meet needs03.01 Identify how to present slides to meet needs and communicate effectively03.02 Prepare slides for presentation03.03 Check presentation meets needs, using IT tools and making corrections as necessary



Unit SpecificationM/502/4622Presentation Software





Unit: M/502/4622 : Presentation SoftwareInput and combine text and other information within presentation slidesAssessment Criterion - The learner can:

01.01 Identify what types of information are required for the presentation01.02 Enter text and other information using layouts appropriate to type of information01.03 Insert charts and tables into presentation slides01.04 Insert images, video or sound to enhance the presentation01.05 Identify any constraints which may affect the presentation01.06 Organise and combine information of different forms or from different sources for presentations01.07 Store and retrieve presentation files effectively, in line with local guidelines and conventions where available

Use presentation software tools to structure, edit and format slide sequences02.01 Identify what slide structure and themes to use02.02 Select, change and use appropriate templates for slides02.03 Select and use appropriate techniques to edit slides and presentations to meet needs02.04 Select and use appropriate techniques to format slides and presentations02.05 Identify what presentation effects to use to enhance the presentation02.06 Select and use animation and transition effects appropriately to enhance slide sequences

Prepare slideshow for presentation03.01 Describe how to present slides to meet needs and communicate effectively03.02 Prepare slideshow for presentation03.03 Check presentation meets needs, using IT tools and making corrections as necessary03.04 Identify and respond to any quality problems with presentations to ensure that presentations meet needs



Unit SpecificationT/502/4623Presentation Software





Unit: T/502/4623 : Presentation SoftwareInput and combine text and other information within presentation slidesAssessment Criterion - The learner can:

01.01 Explain what types of information are required for the presentation01.02 Enter text and other information using layouts appropriate to type of information01.03 Insert charts and tables and link to source data01.04 Insert images, video or sound to enhance the presentation01.05 Identify any constraints which may affect the presentation01.06 Organise and combine information for presentations in line with any constraints01.07 Store and retrieve presentation files effectively, in line with local guidelines and conventions where available

Use presentation software tools to structure, edit and format presentations02.01 Explain when and how to use and change slide structure and themes to enhance presentations02.02 Create, amend and use appropriate templates and themes for slides02.03 Explain how interactive and presentation effects can be used to aid meaning or impact02.04 Select and use appropriate techniques to edit and format presentations to meet needs02.05 Create and use interactive elements to enhance presentations02.06 Select and use animation and transition techniques appropriately to enhance presentations

Prepare interactive slideshow for presentation03.01 Explain how to present slides to communicate effectively for different contexts03.02 Prepare interactive slideshow and associated products for presentation03.03 Check presentation meets needs, using IT tools and making corrections as necessary03.04 Evaluate presentations, identify any quality problems and discuss how to respond to them03.05 Respond appropriately to quality problems to ensure that presentations meet needs and are fit for purpose



Unit SpecificationH/502/9154Internet Safety for IT users

Qualification Framework : RQFTitle : Internet Safety for IT users




Unit: H/502/9154 : Internet Safety for IT usersUnderstand the risks that can exist when using the Internet.Assessment Criterion - The learner can:

01.01 Identify risks to user safety and privacy.01.02 Identify risks to data security.01.03 Identify risks to system performance and integrity.01.04 Outline how to minimise Internet risks.01.05 Outline factors that affect the reliability of information on websites.

Know how to safeguard self and others when working online.02.01 Take appropriate precautions to ensure own safety and privacy.02.02 Protect personal information online.02.03 Carry out checks on others' online identity.02.04 Describe the forms and features of cyberbullying.02.05 Identify when and how to report online safety issues.02.06 Identify where to get online help and information on e-safety.

Take precautions to maintain data security.03.01 Take appropriate precautions to maintain data security.03.02 Take appropriate precautions to maintain system performance and integrity.03.03 Use appropriate browser safety and security settings.03.04 Use appropriate client software safety and security settings.

Follow legal constraints, guidelines and procedures which apply when working online.04.01 Identify legal constraints on the uploading and downloading of software and other digital content.04.02 Identify legal constraints on online behaviour.04.03 Correctly observe guidelines and procedures for the safe use of the Internet.



Unit SpecificationL/502/4384IT Software Fundamentals

Qualification Framework : RQFTitle : IT Software Fundamentals




Unit: L/502/4384 : IT Software FundamentalsSelect and use software applications to meet needs and solve problemsAssessment Criterion - The learner can:01.01 Identify different software applications and give examples of their use01.02 Select and use appropriate software applications to develop, produce and present different types of information to meet needs and solve problems01.03 Identify what types of information are needed

Enter, develop and format different types of information to suit its meaning and purpose02.01 Enter, organise and format different types of information to meet needs02.02 Apply editing techniques to refine information as required02.03 Combine information of different forms or from different sources to meet needs02.04 Select and use appropriate page layout to present information effectively

Present information in ways that are fit for purpose and audience03.01 Work accurately and proof-read, using software facilities where appropriate for the task03.02 Produce information that is fit for purpose and audience using commonly accepted layouts as appropriate

Make effective use of IT tools and facilities to present information04.01 Review and modify work as it progresses to ensure the result is fit for purpose and audience04.02 Review the effectiveness of the IT tools selected to meet presentation needs



Unit SpecificationR/502/4385IT Software Fundamentals

Qualification Framework : RQFTitle : IT Software Fundamentals




Unit: R/502/4385 : IT Software FundamentalsSelect and use appropriate software applications to meet needs and solve problemsAssessment Criterion - The learner can:01.01 Describe what types of information are needed01.02 Select and use software applications to develop, produce and present different types of information to meet needs and solve problems

Enter, develop, combine and format different types of information to suit its meaning and purpose02.01 Enter, organise, refine and format different types of information, applying editing techniques to meet needs02.02 Use appropriate techniques to combine image and text components02.03 Combine information of different forms or from different sources02.04 Select and use appropriate page layout to present information effectively

Present information in ways that are fit for purpose and audience03.01 Work accurately and proof-read, using software facilities where appropriate03.02 Identify inconsistencies or quality issues with the presentation of information03.03 Produce information that is fit for purpose and audience using accepted layouts and conventions as appropriate

Evaluate the selection and use of IT tools and facilities to present information04.01 Review and modify work as it progresses to ensure the result is fit for purpose and audience and to inform future judgements04.02 Review the effectiveness of the IT tools selected to meet needs in order to improve future work



Unit SpecificationL/502/4210Set Up an IT System

Qualification Framework : RQFTitle : Set Up an IT System




Unit: L/502/4210 : Set Up an IT SystemSelect and connect up a personal computer safely with associated hardware and storage media to meet needsAssessment Criterion - The learner can:

01.01 Describe what IT system components, storage and peripheral devices are needed01.02 Describe any health and safety issues associated with setting up an IT system01.03 Describe the characteristics of IT systems that affect performance01.04 Select and connect up the components of an IT system safely, including any peripheral devices and storage media

Select and connect an IT system to a communication service to meet needs02.01 Select and connect communication hardware safely to an IT system02.02 Describe the factors that affect data transfer02.03 Select and connect to a communication service from an IT system02.04 Identify the login and password details needed to connect to an Internet Service Provider (ISP)

Install and configure software for use03.01 Configure the user interface to meet needs03.02 Describe what security precautions need to be addressed03.03 Set up and configure virus protection software03.04 Install and set up application software to meet needs03.05 Backup and restore system and data files

Check that the IT system and communication service are working successfully04.01 Identify what tests can be used to check the IT system and communications04.02 Select and run suitable tests to make sure that the system and communication service are working successfully04.03 Identify the help and troubleshooting facilities available to solve problems04.04 Respond to faults and error messages and use help and troubleshooting facilities to determine and take appropriate action



Unit SpecificationR/502/4211Set Up an IT System





Unit: R/502/4211 : Set Up an IT SystemSelect and connect up a personal computer safely with associated hardware and storage media to meet needsAssessment Criterion - The learner can:01.01 Explain the reasons for choosing different system components and how to avoid any compatibility issues between hardware and software01.02 Explain any health and safety issues associated with setting up an IT system01.03 Explain the characteristics of IT systems that affect performance01.04 Select and connect up the components of an IT system safely, including any peripheral devices and storage media

Select and connect IT system to a communication service successfully to meet needs02.01 Explain the reasons for choosing a communication service02.02 Explain what effect variations in data transmission speed may have02.03 Select and connect communication hardware safely to an IT system02.04 Select and connect to a communication service from an IT system02.05 Explain the factors which influence choice of Internet Service Providers

Install and configure operating system and application software for use03.01 Configure the user interface to meet needs03.02 Explain what security precautions need to be addressed for the system to be used securely online by several users03.03 Install, set up and configure virus protection and other security systems and software03.04 Explain the benefits and risks of using disk partitions or other backup locations03.05 Establish a backup routine for data and system03.06 Install, set up and configure application software to meet needs

Check that the IT system and communication service are working successfully04.01 Explain what system tests and communication tests are needed and why04.02 Select and run suitable tests to make sure that the system and communication service are working successfully04.03 Explain the range of help and troubleshooting facilities available to solve problems04.04 Establish procedures for recovery in the event of system faults or failure04.05 Respond to faults and error messages and use help and troubleshooting facilities to determine and take appropriate action



Unit SpecificationY/502/4209Set Up an IT System





Unit: Y/502/4209 : Set Up an IT SystemConnect up a personal computer, printer and peripheral devices safelyAssessment Criterion - The learner can:

01.01 Identify what IT system components, storage and peripheral devices are needed and how to connect them01.02 Identify any health and safety issues associated with setting up an IT system01.03 Connect up the components of an IT system safely, including a printer and other peripheral devices01.04 Connect removable storage media to a PC safely

Connect to an IT communication service02.01 Connect communication hardware safely to a PC02.02 Identify the details needed to connect to an Internet Service Provider (ISP)02.03 Connect to a communication service from a PC

Set up software for use03.01 Configure the user interface to meet needs03.02 Identify what security precautions need to be addressed when connecting to the internet03.03 Set up and configure virus protection software03.04 Set up files and software to meet needs

Check that the IT system and communication service are working successfully04.01 Identify simple tests that can be used to check the system04.02 Identify simple communication tests that can be used to check the internet connection04.03 Run tests to check that the system and communication service are working successfully04.04 Identify how to report faults and seek expert help04.05 Respond to error messages and report faults as appropriate



Unit SpecificationA/502/4400Specialist Software

Qualification Framework : RQFTitle : Specialist Software




Unit: A/502/4400 : Specialist SoftwareInput and combine information using specialist softwareAssessment Criterion - The learner can:01.01 Input relevant information accurately so that it is ready for processing01.02 Select and use appropriate techniques to link and combine information within the application and across different software applications

Create and modify appropriate structures to organise and retrieve information efficiently02.01 Evaluate the use of software functions to structure, layout and style information02.02 Create, change and use appropriate structures and/or layouts to organise information efficiently02.03 Manage data files effectively, in line with local and/or legal guidelines and conventions for the storage and use of data where available

Exploit the functions of the software effectively to process and present information03.01 Select and use appropriate tools and techniques to edit, analyse and format information03.02 Check information meets needs, using IT tools and making corrections as necessary03.03 Identify and respond appropriately to quality problems to ensure that outcomes are fit for purpose and meet needs03.04 Select and use presentation methods to aid clarity and meaning



Unit SpecificationL/502/4398Specialist Software





Unit: L/502/4398 : Specialist SoftwareInput, organise and combine information using specialist softwareAssessment Criterion - The learner can:

01.01 Input relevant information accurately into existing templates and/or files so that it is ready for processing01.02 Organise and combine information of different forms or from different sources01.03 Follow local and/or legal guidelines for the storage and use of data where available01.04 Respond appropriately to data entry error messages

Use tools and techniques to edit, process, format and present information02.01 Use appropriate tools and techniques to edit, process or format information02.02 Check information meets needs, using IT tools and making corrections as necessary02.03 Use appropriate presentation methods and accepted layouts



Unit SpecificationR/502/4399Specialist Software





Unit: R/502/4399 : Specialist SoftwareInput and combine information using specialist applicationsAssessment Criterion - The learner can:01.01 Input relevant information accurately so that it is ready for processing01.02 Select and use appropriate techniques to link and combine information of different forms or from different sources within the software01.03 Respond appropriately to data entry error messages

Use appropriate structures to organise and retrieve information efficiently02.01 Describe what functions to apply to structure and layout information effectively02.02 Select and use appropriate structures and/or layouts to organise information02.03 Apply local and/or legal guidelines and conventions for the storage and use of data where available

Use the functions of the software effectively to process and present information03.01 Select and use appropriate tools and techniques to edit, process and format information03.02 Check information meets needs, using IT tools and making corrections as necessary03.03 Select and use appropriate methods to present information



Unit SpecificationA/502/4624Spreadsheet Software

Qualification Framework : RQFTitle : Spreadsheet Software




Unit: A/502/4624 : Spreadsheet SoftwareUse a spreadsheet to enter, edit and organise numerical and other dataAssessment Criterion - The learner can:

01.01 Identify what numerical and other information is needed and how the spreadsheet should be structured to meet needs01.02 Enter and edit numerical and other data accurately01.03 Store and retrieve spreadsheet files effectively, in line with local guidelines and conventions where available

Use appropriate formulas and tools to summarise and display spreadsheet information02.01 Identify how to summarise and display the required information02.02 Use functions and formulas to meet calculation requirements02.03 Use spreadsheet tools and techniques to summarise and display information

Select and use appropriate tools and techniques to present spreadsheet information effectively03.01 Select and use appropriate tools and techniques to format spreadsheet cells, rows and columns03.02 Identify which chart or graph type to use to display information03.03 Select and use appropriate tools and techniques to generate, develop and format charts and graphs03.04 Select and use appropriate page layout to present and print spreadsheet information03.05 Check information meets needs, using spreadsheet tools and making corrections as necessary



Unit SpecificationF/502/4625Spreadsheet Software





Unit: F/502/4625 : Spreadsheet SoftwareUse a spreadsheet to enter, edit and organise numerical and other dataAssessment Criterion - The learner can:

01.01 Identify what numerical and other information is needed in the spreadsheet and how it should be structured01.02 Enter and edit numerical and other data accurately01.03 Combine and link data across worksheets01.04 Store and retrieve spreadsheet files effectively, in line with local guidelines and conventions where available

Select and use appropriate formulas and data analysis tools to meet requirements02.01 Identify which tools and techniques to use to analyse and manipulate data to meet requirements02.02 Select and use a range of appropriate functions and formulas to meet calculation requirements02.03 Use a range of tools and techniques to analyse and manipulate data to meet requirements

Select and use tools and techniques to present and format spreadsheet information03.01 Plan how to present and format spreadsheet information effectively to meet needs03.02 Select and use appropriate tools and techniques to format spreadsheet cells, rows, columns and worksheets03.03 Select and format an appropriate chart or graph type to display selected information03.04 Select and use appropriate page layout to present and print spreadsheet information03.05 Check information meets needs, using spreadsheet tools and making corrections as necessary03.06 Describe how to find errors in spreadsheet formulas03.07 Respond appropriately to any problems with spreadsheets



Unit SpecificationJ/502/4626Spreadsheet Software





Unit: J/502/4626 : Spreadsheet SoftwareUse a spreadsheet to enter, edit and organise numerical and other dataAssessment Criterion - The learner can:

01.01 Identify what numerical and other information is needed in the spreadsheet and how it should be structured01.02 Enter and edit numerical and other data accurately01.03 Combine and link data from different sources01.04 Store and retrieve spreadsheet files effectively, in line with local guidelines and conventions where available

Select and use appropriate formulas and data analysis tools and techniques to meet requirements02.01 Explain what methods can be used to summarise, analyse and interpret spreadsheet data and when to use them02.02 Select and use a wide range of appropriate functions and formulas to meet calculation requirements02.03 Select and use a range of tools and techniques to analyse and interpret data to meet requirements02.04 Select and use forecasting tools and techniques

Use tools and techniques to present, and format and publish spreadsheet information03.01 Explain how to present and format spreadsheet information effectively to meet needs03.02 Select and use appropriate tools and techniques to format spreadsheet cells, rows, columns and worksheets effectively03.03 Select and use appropriate tools and techniques to generate, develop and format charts and graphs03.04 Select and use appropriate page layout to present, print and publish spreadsheet information03.05 Explain how to find and sort out any errors in formulas03.06 Check spreadsheet information meets needs, using IT tools and making corrections as necessary03.07 Use auditing tools to identify and respond appropriately to any problems with spreadsheets



Unit SpecificationJ/502/4206IT User Fundamentals

Qualification Framework : RQFTitle : IT User Fundamentals




Unit: J/502/4206 : IT User FundamentalsUse IT systems to meet needsAssessment Criterion - The learner can:

01.01 Use correct procedures to start and shutdown an IT system01.02 Use interface features effectively to interact with IT systems01.03 Adjust system settings to meet individual needs01.04 Use a communication service to access the Internet01.05 Use appropriate terminology when describing IT systems

Organise, store and retrieve information efficiently02.01 Work with files and folders so that it is easy to find and retrieve information02.02 Identify what storage media to use02.03 Organise and store information, using general and local conventions where appropriate

Follow and understand the need for safety and security practices03.01 Work safely and take steps to minimise physical stress03.02 Recognise the danger of computer viruses, and how to minimise risk03.03 Keep information secure03.04 Outline why it is important to stay safe and to respect others when using ICT-based communication03.05 Follow relevant guidelines and procedures for the safe and secure use of IT

Carry out routine maintenance of IT systems and respond to routine IT system problems04.01 Identify why routine maintenance of hardware is important and when to carry it out04.02 Identify where to get expert advice04.03 Carry out regular routine maintenance of IT systems safely04.04 Take appropriate action to handle routine IT problems



Unit SpecificationL/502/4207IT User Fundamentals

Qualification Framework : RQFTitle : IT User Fundamentals




Unit: L/502/4207 : IT User FundamentalsUse IT systems to meet a variety of needsAssessment Criterion - The learner can:

01.01 Use correct procedures to start and shutdown an IT system01.02 Select and use interface features effectively to interact with IT systems01.03 Select and adjust system settings as appropriate to needs01.04 Select and use a communication service to access the Internet01.05 Use appropriate terminology when describing IT systems

Manage information storage and retrieval appropriately02.01 Manage files and folders to enable efficient information retrieval02.02 Identify when and why to use different types of storage media02.03 Organise and store information, using general and local conventions where appropriate

Follow and understand the need for safety and security practices03.01 Work safely and take steps to minimise physical stress03.02 Describe the danger of computer viruses, and how to minimise risk03.03 Keep information secure03.04 Explain why it is important to stay safe and to respect others when using IT-based communication03.05 Follow relevant guidelines and procedures for the safe and secure use of IT

Maintain system and troubleshoot IT system problems04.01 Describe why routine and non-routine maintenance is important and when to carry it out04.02 Carry out regular routine maintenance of IT systems safely04.03 Identify sources of help and how to get expert advice04.04 Identify IT problems and take appropriate action



Unit SpecificationJ/502/9311Using a computer keyboard

Qualification Framework : RQFTitle : Using a computer keyboard




This unit does not specify particular targets in terms of touch typing or typing speed. Candidates areexpected to correct any keyboarding errors to achieve 100% accuracy.

Unit: J/502/9311 : Using a computer keyboardUse a keyboard to enter and edit alphanumeric information accurately.Assessment Criterion - The learner can:

01.01 Input information accurately using alphanumeric, punctuation and special character keys as required.01.02 Use shift, Ctrl, Alt, num and caps lock, spacebar, tab, and editing keys as appropriate01.03 Check the accuracy of information, using the keyboard to edit and make corrections as required.

Use a keyboard to access and navigate software applications.02.01 Use keyboard controls to access, open and close software applications.02.02 Use navigation keys to move around software applications.02.03 Identify how function keys and keyboardshort-cutscan be used within a software application to improve efficiency.



Unit SpecificationK/502/4392Video Software

Qualification Framework : RQFTitle : Video Software




Unit: K/502/4392 : Video SoftwareUse video hardware and software to capture sequencesAssessment Criterion - The learner can:

01.01 Identify the input device and associated software to use01.02 Use input devices and built-in video software to record information to meet needs01.03 Identify the file format used by the input device01.04 Store and retrieve sequences using pre-set file formats, in line with local guidelines and conventions where available

Use video software tools to combine and edit sequences02.01 Identify the video editing software to use for the file format02.02 Cut and paste short sequences to meet needs02.03 Combine information of different forms or from different sources, in line with any copyright constraints02.04 Identify copyright constraints on using others information

Play and present video sequences03.01 Identify appropriate playback software to use for the sequence03.02 Identify the display device to use for the sequence03.03 Select and use appropriate combination of software and display device to playback video sequences03.04 Adjust playback and display settings so that sequences are presented to meet needs



Unit SpecificationM/502/4393Video Software





Unit: M/502/4393 : Video SoftwareUse video hardware and software to capture sequencesAssessment Criterion - The learner can:01.01 Identify the combination of input device and video software to use to capture information, to avoid any compatibility issues01.02 Select and use an appropriate combination of input device and video software to record sequences01.03 Describe the impact file size and file format will have on saving sequences01.04 Identify when to use different types of information coding and compression01.05 Store and retrieve sequences using appropriate file formats and compression, in line with local guidelines and conventions where available

Use video software tools and techniques to combine and edit sequences02.01 Identify the sequences to add, keep and remove02.02 Select and use appropriate video software tools to mark-up and edit sequences02.03 Organise and combine information for sequences in line with any copyright constraints, including across different software02.04 Describe how copyright constraints affect use of own and others information

Play and present video sequences03.01 Describe the features and constraints of playback software and display devices03.02 Select and use an appropriate combination of video playback software and display device to suit the file format03.03 Identify the settings which could be adjusted to improve the quality of presentations03.04 Adjust playback and display settings to enhance the quality of the presentation



Unit SpecificationT/502/4394Video Software




SSAs : 6.1 ICT PractitionersUnit Grading Structure : PassAssessment Guidance : Please refer to the Online iCQ Assessment Guidance.

Unit: T/502/4394 : Video SoftwareUse video hardware and software to capture sequencesAssessment Criterion - The learner can:01.01 Determine the content needed for sequences, and when to originate it01.02 Explain any compatibility issues between combinations of input device and video software01.03 Select and use an appropriate combination of input device and video software to optimise the recording of information01.04 Select and use an appropriate combination of hardware and software to originate and develop new content for sequences01.05 Analyse and explain the impact file size and file format will have, including when to use information coding and compression01.06 Store and retrieve sequences using appropriate file formats and compression, in line with local guidelines and conventions where availableUse video software tools and techniques to edit sequences02.01 Select and use appropriate video software tools and techniques to mark-up and edit sequences to achieve required effects02.02 Provide guidance on how copyright constraints affect use of own and others information02.03 Organise, combine and link information for sequences in line with any copyright constraints, including across different softwarePlay and present video sequences03.01 Explain the features and constraints of playback software and display devices as appropriate for different purposes03.02 Select and use an appropriate combination of video playback software and display device to suit the file format03.03 Present sequences effectively by exploiting the features and settings of the playback software and display device to maximise quality and meet needs03.04 Evaluate the quality of sequences and explain how to respond to quality issues and problems



Unit SpecificationL/502/4627Word Processing Software

Qualification Framework : RQFTitle : Word Processing Software




Unit: L/502/4627 : Word Processing SoftwareEnter, edit and combine text and other information accurately within word processing documentsAssessment Criterion - The learner can:

01.01 Identify what types of information are needed in documents01.02 Identify what templates are available and when to use them01.03 Use keyboard or other input method to enter or insert text and other information01.04 Combine information of different types or from different sources into a document01.05 Enter information into existing tables, forms and templates01.06 Use editing tools to amend document content01.07 Store and retrieve document files effectively, in line with local guidelines and conventions where available

Structure information within word processing documents02.01 Create and modify tables to organise tabular or numeric information02.02 Select and apply heading styles to text

Use word processing software tools to format and present documents03.01 Identify what formatting to use to enhance presentation of the document03.02 Select and use appropriate techniques to format characters and paragraphs03.03 Select and use appropriate page layout to present and print documents03.04 Check documents meet needs, using IT tools and making corrections as necessary



Unit SpecificationR/502/4628Word Processing Software





Unit: R/502/4628 : Word Processing SoftwareEnter and combine text and other information accurately within word processing documentsAssessment Criterion - The learner can:

01.01 Identify what types of information are needed in documents01.02 Use appropriate techniques to enter text and other information accurately and efficiently01.03 Select and use appropriate templates for different purposes01.04 Identify when and how to combine and merge information from other software or other documents01.05 Select and use a range of editing tools to amend document content01.06 Combine or merge information within a document from a range of sources01.07 Store and retrieve document and template files effectively, in line with local guidelines and conventions where available

Create and modify layout and structures for word processing documents02.01 Identify the document requirements for structure and style02.02 Identify what templates and styles are available and when to use them02.03 Create and modify columns, tables and forms to organise information02.04 Select and apply styles to text

Use word processing software tools to format and present documents effectively to meet requirements03.01 Identify how the document should be formatted to aid meaning03.02 Select and use appropriate techniques to format characters and paragraphs03.03 Select and use appropriate page and section layouts to present and print documents03.04 Describe any quality problems with documents03.05 Check documents meet needs, using IT tools and making corrections as necessary03.06 Respond appropriately to quality problems with documents so that outcomes meet needs



Unit SpecificationY/502/4629Word Processing Software





Unit: Y/502/4629 : Word Processing SoftwareEnter and combine text and other information accurately within word processing documentsAssessment Criterion - The learner can:01.01 Summarise what types of information are needed for the document and how they should be linked or integrated01.02 Use appropriate techniques to enter text and other types of information accurately and efficiently01.03 Create, use and modify appropriate templates for different types of documents01.04 Explain how to combine and merge information from other software or multiple documents01.05 Combine and merge information within a document from a range of sources01.06 Store and retrieve document and associated files effectively, in line with local guidelines and conventions where available01.07 Select and use tools and techniques to work with multiple documents or users01.08 Customise interface to meet needs

Create and modify appropriate layouts, structures and styles for word processing documents02.01 Analyse and explain the requirements for structure and style02.02 Create, use and modify columns, tables and forms to organise information02.03 Define and modify styles for document elements02.04 Select and use tools and techniques to organise and structure long documents

Use word processing software tools and techniques to format and present documents effectively to meet requirements03.01 Explain how the information should be formatted to aid meaning03.02 Select and use appropriate techniques to format characters and paragraphs03.03 Select and use appropriate page and section layouts to present and print multi-page and multi-section documents03.04 Check documents meet needs, using IT tools and making corrections as necessary03.05 Evaluate the quality of the documents produced to ensure they are fit for purpose03.06 Respond appropriately to any quality problems with documents to ensure that outcomes meet needs and are fit for purpose



Unit SpecificationL/502/4630Website Software

Qualification Framework : RQFTitle : Website Software




Unit: L/502/4630 : Website SoftwarePlan and create web pagesAssessment Criterion - The learner can:

01.01 Identify what content and layout will be needed in the web page01.02 Identify the purpose of the webpage and intended audience01.03 Select and use a website design template to create a single web page01.04 Enter or insert content for web pages so that it is ready for editing and formatting01.05 Organise and combine information needed for web pages01.06 Identify copyright and other constraints on using others information01.07 Identify what file types to use for saving content01.08 Store and retrieve web files effectively, in line with local guidelines and conventions where available

Use website software tools to structure and format web pages02.01 Identify what editing and formatting to use to aid both clarity and navigation02.02 Select and use website features to help the user navigate simple websites02.03 Use appropriate editing and formatting techniques02.04 Check web pages meet needs, using IT tools and making corrections as necessary

Publish web pages to the Internet or an intranet03.01 Upload content to a website03.02 Respond appropriately to common problems when testing a web page



Unit SpecificationR/502/4631Website Software





Unit: R/502/4631 : Website SoftwareCreate structures and styles for websitesAssessment Criterion - The learner can:

01.01 Describe what website content and layout will be needed for each page01.02 Plan and create web page templates to layout01.03 Select and use website features and structures to help the user navigate round web pages within the site01.04 Create, select and use styles to keep the appearance of web pages consistent and make them easy to understand01.05 Describe how copyright and other constraints may affect the website01.06 Describe what access issues may need to be taken into account01.07 Describe what file types to use for saving content01.08 Store and retrieve files effectively, in line with local guidelines and conventions where available

Use website software tools to prepare content for websites02.01 Prepare content for web pages so that it is ready for editing and formatting02.02 Organise and combine information needed for web pages including across different software02.03 Select and use appropriate editing and formatting techniques to aid both clarity and navigation02.04 Select and use appropriate development techniques to link information across pages02.05 Change the file formats appropriately for content02.06 Check web pages meet needs, using IT tools and making corrections as necessary

Publish websites03.01 Select and use appropriate testing methods to check that all elements of websites are working as planned03.02 Identify any quality problems with websites and how to respond to them03.03 Select and use an appropriate programme to upload and publish the website03.04 Respond appropriately to problems with multiple page websites



Unit SpecificationY/502/4632Website Software





Unit: Y/502/4632 : Website SoftwareCreate structures and styles and use them to produce websitesAssessment Criterion - The learner can:01.01 Determine what website content and layout will be needed for each page and for the site01.02 Plan and create web page templates to layout content01.03 Select and use website features and structures to enhance website navigation and functionality01.04 Create, select and use styles to enhance website consistency and readability01.05 Provide guidance on laws, guidelines and constraints that affect the content and use of websites01.06 Explain what access issues may need to be taken into account01.07 Explain when and why to use different file types for saving content01.08 Store and retrieve files effectively, in line with local guidelines and conventions where available

Select and use website software tools and features to develop multiple page websites with multimedia and interactive features02.01 Prepare content for web pages so that it is ready for editing and formatting02.02 Organise and combine information needed for web pages in line with any copyright constraints, including across different software02.03 Select and use appropriate editing and formatting techniques to aid meaning02.04 Select and use appropriate programming and development techniques to add features and enhance websites02.05 Select and use file formats that make information easier to download02.06 Check web pages meet needs, using IT tools and making corrections as necessary

Publish and test multiple page websites with multimedia and interactive features03.01 Select and use appropriate testing methods to check that all elements and features of complex websites are working as planned03.02 Identify any quality problems with websites and explain how to respond to them03.03 Select and use an appropriate programme to upload and publish the website and make sure that it will download efficiently03.04 Respond appropriately to quality problems with websites to ensure outcomes are fit for purpose



Unit: D/503/0500 : Understanding the Potential of ITUnderstand how IT is transforming business and industry.Assessment Criterion - The learner can:01.01 Explain the potential of IT to transform data management and business processes.01.02 Explain how environmental issues can affect the use of IT in business and industry.01.03 Evaluate howsocial and collaborative technologies are transforming business and industryUnderstand the impact of the Internet and mobile communications on society and the individual.02.01 Explain how technology is transforming personal and social communication and interaction.02.02 Describe the main barriers to take-up or adoption of digital technologies by individuals and groups.02.03 Describe measures to increase accessibility to digital information.Understand how IT is used in an organisation.03.01 Describe the movement and transfer of information in key technology-enabled business processes using appropriate IT tools to illustrate the information flow.03.02 Explain the principles of interaction between key components of the IT system (hardware, software and communications).03.03 Review how the use of bespoke and/or specialist systems contribute to organisational success.Understand the effect of introducing new IT tools and systems in an organisation.04.01 Evaluate key factors influencing the successful introduction of new IT tools and systems.04.02 Recommend a development in IT tools or systems for IT users highlighting the benefits, risks, opportunities and costs.Understand the methods used to enhance IT security in an organisation.05.01 Evaluate the main risks to IT security.05.02 Evaluate the control measures in place to maximise personal and data protection.05.03 Explain how organisations are using innovative systems and software to help improve cyber security.


Unit: H/503/0501 : Developing Personal and Team Effectiveness Using ITUnderstand how IT can support personal development.Assessment Criterion - The learner can:

01.01 Describe how IT tools and resources can support own learning and development.01.02 Explain how IT tools and systems can be used to support personal performance improvement.

Use IT to support personal development.02.01 Implement IT tools and systems to support personal performance and time management.02.02 Develop and implement an action plan to use IT to improve own working practice.

Understand how IT can support the development of team effectiveness.03.01 Describe the roles and responsibilities of team members.03.02 Explain how IT tools and systems can be used to enhance effective team communications and collaboration.03.03 Compare ways that IT can be used to overcome obstacles to effective teamwork.

Work as a member of a team to achieve defined goals and implement agreed plans.04.01 Assess contribution of own use of IT to team activities.04.02 Provide feedback to others on their use of IT in a constructive and considerate manner.04.03 Review feedback from others on own performance and adapt behaviour where appropriate.04.04 Assist others to use new IT tools and systems.


iCQ Level 3 Diploma for IT Users (ITQ) 601/8004/3 ... › globdocs › static ›...

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