ICAWC 2013 - Creating a Happy & Productive Workplace - Henry Stewart
-
Upload
dogs-trust -
Category
Business
-
view
303 -
download
1
description
Transcript of ICAWC 2013 - Creating a Happy & Productive Workplace - Henry Stewart
Creating a Happy
Workplace Henry Stewart
Happy Ltd
Best Workplaces: UK Top 20
Less than 10
Years
More than 10
Years
Worked in Sector
Loredana Madonna
Yes No
Yes No
I Love my Job
Could be better Good
Work/life Balance
Avoid
Mistakes
Celebrate
Mistakes
Skills &
Qualifications Attitude
Recruit for:
Being told
what to do
Complete
Freedom
You Prefer
Freedom
Within
Guidelines
Nice to Have Key Priority
Happy Workplace
People work best when they feel
good about themselves
£100,000
£235,000
Alex Edmans, Wharton Business School
Maslow’s Hierarchy of Needs
Self
-actualisation
Self-esteem
Belonging
Safety
Physical Needs: Eat, Sleep
Pyramid of Management Needs
Trust
Freedom
Challenge
Support
Communication
Reward
Pre Approve It
Behaviours of Great Managers
07/11/2013 All rights reserved © Mutual
Ventures Ltd 2013
17
Activity: Identify the two most important
– Project Oxygen: Top 8
• Technical skills
• Good communicator
• Help with career development
• Be productive and results-oriented
• Empower your team and don't micromanage
• Express interest
• Be a good coach
• Clear vision
Behaviours of Great Managers
07/11/2013 All rights reserved © Mutual
Ventures Ltd 2013
18
1. Be a good coach
2. Empower your team and don't micromanage
3. Express interest
4. Be productive and results-oriented
5. Good communicator
6. Help with career development
7. Clear vision
8. Key technical skills.
1) Be a Good Coach
Principles Targets
Job Ownership
Feedback
Support
Celebrate Mistakes
Roles of Management
Strategy
Decision Making
Supporting
Challenging
Nurturing
Roles of Management
Role A
Strategy
Decision Making
Role B
Supporting
Challenging
Coaching
One thing I like about these
ideas...
One thing I will do this
week...
Creating a Great
Workplace Henry Stewart
07870 682442
Twitter: happyhenry
Enabling Change
Who would you recruit?
1. Trust Your People
2. Make Your People Feel Good
3. Give Freedom within Clear Guidelines
4. Be Open and Transparent
5. Recruit for Attitude, Train for Skill
6. Celebrate Mistakes
7. Community: Create Mutual Benefit
8. Love Work, Get a Life
9. Select Managers Who are Good at Managing
10. Play to your strengths