ICAICAon-line shopping on-line shopping

&&on-line bankingon-line banking

On-line shoppingOn-line shopping

In early days of internet this was limited In early days of internet this was limited due to concerns over security of personal due to concerns over security of personal and bank detailsand bank details

Now a major use of the internetNow a major use of the internet

The Process of on-line shoppingThe Process of on-line shopping

Usually begins with a Usually begins with a searchsearch

Most on-line shopping Most on-line shopping websites use a websites use a shopping basketshopping basket or or cartcart

When finished When finished shopping you shopping you go to go to the checkoutthe checkout

Paying for your purchasesPaying for your purchases

When using on-line shopping you will be When using on-line shopping you will be expected to pay for the goods that you order expected to pay for the goods that you order using a bank card and using a bank card and

EFT ( Electronic Funds Transfer )EFT ( Electronic Funds Transfer )

Types of Bank CardTypes of Bank Card

Cheque guarantee cardsCheque guarantee cards

Credit cardsCredit cards

Debit cardsDebit cards

Cash cardsCash cards

Multifunction cardsMultifunction cards

IMPORTANTIMPORTANT

You should never tell anyone your PIN You should never tell anyone your PIN ( Personal Identification Number)( Personal Identification Number)

No-one not even bank staffNo-one not even bank staff

If you do give out your PIN, and your If you do give out your PIN, and your card is used without your permission, card is used without your permission, then you will not get any money back!then you will not get any money back!

Advantages of on-line Advantages of on-line shopping for shopping for companiescompanies

Lower transaction costs – cheaper to sell on-line. Lower transaction costs – cheaper to sell on-line. Only one shop is needed instead of many shops all Only one shop is needed instead of many shops all over a country.over a country.

Larger purchases per transaction – customers can Larger purchases per transaction – customers can be tempted to buy other goods related to the be tempted to buy other goods related to the particular item they have bought.particular item they have bought.

Shops will benefit if they are always open for Shops will benefit if they are always open for “impulse” purchases by customers“impulse” purchases by customers

Advantages of on-line shopping Advantages of on-line shopping for customersfor customers

The shop is open 24hours a day, people can The shop is open 24hours a day, people can shop from the comfort of their own homeshop from the comfort of their own home

It is easy for customers to search through a It is easy for customers to search through a large number of goodslarge number of goods

It is easy for customers to compare prices It is easy for customers to compare prices between sellersbetween sellers

People can build an order over a few visits to People can build an order over a few visits to a website , this gives the customer more time a website , this gives the customer more time to consider their purchaseto consider their purchase

On-Line BankingOn-Line Banking

A statement allows the customer to keep track of A statement allows the customer to keep track of all the transactions on the accountall the transactions on the account

Services include Services include

money transfer and paymentsmoney transfer and payments

Standing ordersStanding orders

Direct debitsDirect debits

Advantages for the customerAdvantages for the customer

The customer does not need to travel to The customer does not need to travel to the branch to do any of their bankingthe branch to do any of their banking

The customer can stay at home and carry The customer can stay at home and carry out all of their business on-line, and at a out all of their business on-line, and at a time which suits themtime which suits them

On-line banks are available 24 hours a On-line banks are available 24 hours a day day

Advantages for the bankAdvantages for the bank

Shares some of the advantages of on-line Shares some of the advantages of on-line shopping – the on-line bank does not need any shopping – the on-line bank does not need any branches for people to visitbranches for people to visit

The development of on-line banking has helped The development of on-line banking has helped increase the use of bank cards and decrease increase the use of bank cards and decrease the use of cashthe use of cash

On-line banks which do not have any branches On-line banks which do not have any branches do not need to handle any cash at all, this do not need to handle any cash at all, this sabes the bank a great deal of money in the sabes the bank a great deal of money in the cost of staff and buildingscost of staff and buildings

Written work in Pink BookletsWritten work in Pink Booklets

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