Tivoli® Netcool Performance Manager 1.3Wireline Component (Netcool/Proviso 5.2)Document Revision R2E3

Release Notes

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NoteBefore using this information and the product it supports, read the information in “Notices” on page 11.

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Contents

Release notes - IBM Tivoli NetcoolPerformance Manager Version 1.3Wireline Component . . . . . . . . . 1Description . . . . . . . . . . . . . . . 1Announcement . . . . . . . . . . . . . 3System requirements. . . . . . . . . . . . 3Installing the Wireline Component (Netcool/Proviso) 4Known problems . . . . . . . . . . . . . 4Changes in portal behavior . . . . . . . . . 4Problems solved in this release . . . . . . . . 5

Documentation updates . . . . . . . . . . 5Documentation addendum . . . . . . . . . 6

Creating multiple Tivoli Integrated Portal users. . 6Allow a user to see diagnostic reports . . . . . 7

Detailed product version information . . . . . . 7Support . . . . . . . . . . . . . . . . 9

Notices . . . . . . . . . . . . . . 11Trademarks . . . . . . . . . . . . . . 13

© Copyright IBM Corp. 2010 iii

iv IBM Tivoli Netcool/Proviso: Release Notes

Release notes - IBM Tivoli Netcool Performance ManagerVersion 1.3 Wireline Component

Tivoli Netcool Performance Manager Version 1.3 Wireline Component (NetcoolProviso 5.2) is available. Compatibility, installation, and other getting-started issuesare addressed in these release notes.

Table 1. Release update

Version Type of Release Availability

1.3 (NetcoolProviso 5.2)

This is a GA release of Tivoli Netcool PerformanceManager Version 1.3 Wireline Component (NetcoolProviso 5.2), and is supported for new installationsand upgrades from Netcool/Proviso Version 4.4.3.3.

May 19, 2010

1.3 (NetcoolProviso 5.2) -adding supportfor RedHatEnterprise Linuxversion 5.5.

Beginning September 7, 2010, Tivoli NetcoolPerformance Manager Version 1.3 expands itsoperating system support to include RedHatEnterprise Linux version 5.5 for all components.

September 7,2010

v “Description”v “Announcement” on page 3v “System requirements” on page 3v “Installing the Wireline Component (Netcool/Proviso)” on page 4v “Known problems” on page 4v “Changes in portal behavior” on page 4v “Problems solved in this release” on page 5v “Documentation updates” on page 5v “Documentation addendum” on page 6v “Detailed product version information” on page 7v “Support” on page 9

DescriptionIBM Tivoli Netcool Performance Manager provides comprehensive, flexible, andscalable performance management with visualization and reporting of networkperformance data for complex, multivendor, multi-technology networks. TivoliNetcool Performance Manager is part of the IBM integrated network and serviceassurance solution portfolio, comprising performance management and faultmanagement, plus customer experience, service quality, and business servicemanagement.

IBM Tivoli Netcool Performance Manager Version 1.3 Wireline Component offersthe following new features:

Full Linux SupportFull support of RedHat Enterprise Linux version 5.5.

Tivoli Integrated PortalA common web portal for all Tivoli products that enables cross-product,task-based views. Tasks are shown or hidden based on user roles.

© Copyright IBM Corp. 2010 1

Tivoli Common Reporting (Cognos)Tivoli Common Reporting is a common Tivoli reporting solution that isdelivered with the Tivoli Integrated Portal.

Tivoli Common Reporting is a business intelligence solution that leveragesthe reporting capability of Cognos to supports wireline, wireless, andcross-domain reporting.

Alternative visualization strategyTivoli Integrated Portal and Tivoli Common Reporting provide thefoundations for a new visualization strategy with two distinct visualizationmethods:v Operational views oriented towards real-time troubleshooting and

monitoring of networks with multiple Tivoli products.v Powerful reports oriented towards a more static and analytical delivery

of accumulated information.

Updated Tivoli Netcool/OMNIbus Web GUI and Tivoli Netcool/Webtopintegration

The Tivoli Netcool/Webtop product, which provides Web-based eventvisualization and management functionality, has been repackaged as acomponent of Tivoli Netcool/OMNIbus, and renamed TivoliNetcool/OMNIbus Web GUI.

Mass Data ExtractionThe Mass Data Extraction (MDE) API allows scalable data extraction forreusing performance data. MDE is a streaming interface that enables usersto extract large volumes of data from the Tivoli Netcool PerformanceManager database. Using MDE, it is possible to extract a subset of data,transform the data, and load the data into a customer-specific reportingwarehouse.

Composite ResourcesComposite Subelements (CSEs), or composite resources, allow hierarchalrelationships to be taken into account when describing networks. Thismore flexible method of modeling networks complements the existingmethod of grouping resources. Using CSEs, Key Performance Indicators(KPIs) can be derived from metrics collected on other resources. A singleKPI can reflect the state of many resources.

DataChannel updatesChanges to the DataChannel component enable the deployment ofcomputations correlating any set of time series (regardless of whichcollector the time series originate) and allow more flexibility in CMEformulas, including:v Mixing traditional Proviso formulas on periodically polled metrics with

new, sparse (eventful) metrics in a unified computational model.v Aggregating metrics over a time period specified either by time duration

or a calendar (temporal aggregation).v Accessing metrics on related resources for use in formulas (CSEs).

The DataChannel now uses a more widely adopted language (ECMAscript)for expressing CME formulas.

A new component, Plan Builder, determines which CMEs will processformulas.

2 IBM Tivoli Netcool/Proviso: Release Notes

Announcement

The Tivoli Netcool Performance Manager Version 1.3 announcement letter isavailable by searching at http://www.ibm.com/common/ssi/index.wss.

See the announcement for the following information:v Detailed product description, including a description of new functionality.v Product-positioning statement.v Packaging and ordering details.v International compatibility information.

System requirements

For information about system requirements, see the Configuration RecommendationsGuide and the installation and upgrade documentation at: http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.netcool_pm.doc/welcome_tnpm13.htm

Memory requirements for Microsoft Internet Explorer

For best performance when using Microsoft Internet Explorer, ensure that you have1 GB of available memory.

2 GB of memory is recommended for a Tivoli IntegratedPortal/DataView server

A minimum of 2 GB memory is recommended for a Tivoli IntegratedPortal/DataView server. You can configure the memory with the followingcommand:tip_location/bin/wsadmin.sh -lang jython -user tip_administrator_username-password tip_administrator_password-c "AdminConfig.modify(AdminConfig.list(’JavaVirtualMachine’),’[[initialHeapSize 1024]]’)"-c "AdminConfig.modify(AdminConfig.list(’JavaVirtualMachine’),’[[maximumHeapSize 2048]]’)"-c "AdminConfig.save()"

You must stop and start the server for your changes to take effect. To stop andstart the Tivoli Integrated Portal server, enter the following commands:tip_location/bin/stopServer server1 -username tip_administrator_username-password tip_adminintrator_passwordtip_location/bin/startServer server1 -username tip_administrator_username-password tip_adminintrator_password

Recommended number of users and heap memory size

The maximum recommended number of users per Tivoli IntegratedPortal/Dataview instance is 25.

The minimum recommended heap memory per Tivoli Integrated Portal/Dataviewinstance is 2 GB.

Release notes - IBM Tivoli Netcool Performance Manager Version 1.3 Wireline Component 3

Installing the Wireline Component (Netcool/Proviso)For step-by-step installation instructions, see the Tivoli Netcool PerformanceManager Information Center at:

http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.netcool_pm.doc/welcome_tnpm13.htm

Known problemsVisit the following link to see all current known problems with Tivoli NetcoolPerformance Manager 1.3 Wireline Component, including installation and upgradeissues:

http://g01zciwas003.ahe.pok.ibm.com/support/dcf/preview.wss?host=g01zcidbs003.ahe.pok.ibm.com&db=support/swg/tivtech.nsf&unid=8D197E35C1F4711D8525770C004D552E&taxOC=SSSHZA&MD=2010/07/07%2010:07:19&sid=

Changes in portal behaviorChanging to the Tivoli Integrated Portal means some changes in behavior from theprevious portal.

Multiple logins for a single user

Because of changes to the security model, each user can only have a single login.Multiple logins for a single user will become available in an upcoming release ofthe portal software.

Only one user at a time can be logged in to an account

If a user tries to log in to an account where another user is already logged in, thesecond user is prompted that the account is already in use. If the second userdecides to log in, the first user is automatically logged out and loses their session.

Back button in browser

In the Tivoli Integrated Portal, the browser Back button refreshes your currentscreen. Use the internal portal navigation to see previously visited KPI Views.

Bookmarking in browser

In the Tivoli Integrated Portal, bookmarking is not supported. Use the enhancedsearch functionality to find specific KPI Views.

4 IBM Tivoli Netcool/Proviso: Release Notes

Problems solved in this releaseA list of problems solved in this release.

APAR Description

IZ61164 RST NOT RENDERING (SAME TIME I & U IN SE DESC HIST)

IZ64203 4.4.3 TOPLOGY/DEPLOYER DC SEPERATE DATA & EXECUTABLES

IZ66119 LDR crashes with walkback trying to store count > 32-bit number

IZ66121 CME BACKED UP, NOT PROCESSING REPORTS ON TIME

IZ65839 5620 SAM 'METRIC_STREAM_INFO' UBA LINES MISSING FROM PROVISO.

IZ66282 CSV export only outputs the subelements from the first page

IZ66670 SNMP COLLECTOR RANDOMLY CRASHES WHEN COLLECTING DATAFROM SNMP

IZ72804 CME RESYNC QUERIES TAKING A LONG TIME TO RUN

Documentation updatesA list of documents that have been introduced, updated or removed with theintroduction of Linux support for Tivoli Netcool Performance Manager.

The following Guides have been updated:v TNPM Mass Data Extraction User's Guide

v TNPM Installation Guide

v TNPM Configuration Recommendations Guide

The following new guides have been introduced:v TNPM Database Administration Guide

The following Technotes that have been amalgamated with core guides:v SNMP DataLoad High Availability:

This document is now part of TNPM Installation Guide.v Secure File Transfer Installation:

This document is now part of TNPM Installation Guide.v Purging Metric Data:

This document is now part of TNPM Database Administrator's Guide.v Registry and Space Management:

This document is now part of the TNPM Database Administrator's Guide.v Backup Procedures:

This document is now part of TNPM Database Administrator's Guide.

Updates within guides

As indicated above, three guides have been updated with the introduction ofLinux support for Tivoli Netcool Performance Manager.

Updates within guides are indicated by the presence of change bars. Change barsare thin black lines that are placed in the left margin that run the vertical length ofany change that has been made.

Release notes - IBM Tivoli Netcool Performance Manager Version 1.3 Wireline Component 5

Documentation addendumThe following topics have been updated since the online help was issued:v DataView User and Administrator Guide: “Creating multiple Tivoli Integrated

Portal users.”v DataView User and Administrator Guide: “Allow a user to see diagnostic reports”

on page 7.

Creating multiple Tivoli Integrated Portal usersCreate multiple Tivoli Integrated Portal users, and grant them access to the TivoliIntegrated Portal and Tivoli Netcool Performance Manager pages.

About this task

Run the following commands on the computer where the Tivoli Integrated Portalserver is running. These commands create a Tivoli Integrated Portal user, assign anappropriate role to the user and grant access to Tivoli Netcool PerformanceManager pages within Tivoli Integrated Portal. You can then script thesecommands to create multiple users. By default, Tivoli Integrated Portal is installedin the /opt/IBM/tivoli/tip directory.

Procedure1. To create a Tivoli Integrated Portal user, enter the following command:

tip_location/bin/wsadmin.sh –lang jython –user tip_admin_user -passwordtip_admin_password -c “AdminTask.createUser('[-uid user_name -passworduser_password -confirmPassword user_password -cn user_first_name -snuser_second_name -mail user_email_address]’)”

2. To assign an appropriate role to the Tivoli Integrated Portal user, allowing theuser to log in and perform Tivoli Netcool Performance Manager tasks:tip_location/bin/wsadmin.sh –lang jython –user tip_admin_user -passwordtip_admin_password -c “AdminTask.mapUsersToAdminRole('[-rolenametnpmUser -userids user_name]’)”

3. To add the Tivoli Integrated Portal user to a group, allowing the user to accessTivoli Netcool Performance Manager pages in the Tivoli Integrated Portal, enterthe appropriate command:v Default file-based repository example: tip_location/bin/wsadmin.sh –lang

jython –user tip_admin_user -password tip_admin_password -c“AdminTask.addMemberToGroup('[-memberUniqueNameuid=user_name,o=defaultWIMFileBasedRealm -groupUniqueNamecn=tnpmUsers,o=defaultWIMFileBasedRealm]’)”

v LDAP repository example: tip_location/bin/wsadmin.sh –lang jython–user tip_admin_user -password tip_admin_password -c“AdminTask.addMemberToGroup('[-memberUniqueNameuid=user_name,ou=People,dc=server,dc=company,dc=com -groupUniqueNamecn=tnpmUsers,ou=Groups,dc=server,dc=company,dc=com]’)”

4. To save the user configuration, enter the following command:tip_location/bin/wsadmin.sh –lang jython –user tip_admin_user -passwordtip_admin_password -c “AdminConfig.save()”

5. On the command-line interface, change to the tip_location/profiles/TIPProfile/bin/ directory.

6. To stop and start the Tivoli Integrated Portal server, enter the followingcommands:stopServer server1 -username tip_administrator_username -password

6 IBM Tivoli Netcool/Proviso: Release Notes

tip_adminintrator_passwordstartServer server1 -username tip_administrator_username -passwordtip_adminintrator_password

Allow a user to see diagnostic reportsUse the DataMart resmgr command to allow a user to see diagnostic reports.

Procedure1. On the DataMart server, log in as pvuser or any user with access rights to

DataMart.2. Open a terminal window.3. Change to the path where DataMart is installed. For example: cd

/opt/datamart

4. Ensure that your environment is set by entering ../dataMart.env.5. Enter the resmgr command with the following syntax:

resmgr -import rusr -colNames "rusr.name ruprp.dbIndex ruprp.nameruprp.value" -line "SSSW\\\\<username>|_|49000028|_|DV_UserTroubleShootingReport|_|49000026|_|"Where <username> is the name of the user to have access to the diagnosticreport.

Detailed product version informationDetailed version information for Tivoli Netcool Performance Manager 1.3 WirelineComponent.

You can get detailed version information by running the following command foreach component (DB, DC, DL, DM, DV, TOOLS) specified by the componentparameter:

$PVMHOME/bin/dbMgr versionRptByProvisoApp E component

You can also run the following command, which writes all the version informationfor all components into a file on the database server in the $ORACLE_BASE/admin/PV/udump directory:

$PVMHOME/bin/dbMgr versionSupportLevelDump

For more information, see the Netcool/Proviso dbMgr Reference Guide.

Tivoli Netcool Performance Manager 1.3 Wireline Componentversion informationProviso - Complete Component Version Details - Wed Apr 28 2010 16:20

Proviso Host Summary

Host Name Host IP----------------------------------------------------------------------------------------------------SERVER1 9.162.132.158

Proviso Component Summary By Host

Host Name: SERVER1

Application Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------------DB Database 5.2.0.0 R0E2 20090805 2010.04.28 13:58:43DC MGR.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:12DC AMGRW.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11DC CMGR.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11

Release notes - IBM Tivoli Netcool Performance Manager Version 1.3 Wireline Component 7

DC CMGRW.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11DC CNSW.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11DC LOG.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:12DC LOGW.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11DL SNMP.1.1 5.2.0.0.44 App Lulu.821; Lib Lulu.177 2010.04.28 15:38:18DM PVM.server1 4.4.3.3 R1E0 20090514 2009.08.20 14:00:01DV DataView.server1:8080 4.4.3.3 4433R0E2 2009.08.20 13:56:48DV exteNd Application Server.server1:8080 4.0.0k 020918_1 2009.08.19 11:14:11INST Database.server1 5.2.0.0 00 2010.04.28 13:58:55INST Datachannel.server1 5.2.0.0 00 2010.04.28 15:37:30INST Dataload.server1 5.2.0.0 00 2010.04.28 15:38:12INST Datamart.server1 5.2.0.0 00 2010.04.28 15:37:01INST Dataview.server1 4.4.3.3 00 2009.08.20 13:56:16

Proviso Component Summary By Application

Application: AP

Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------No Component Information For This Application

Application: DB

Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------Database 5.2.0.0 R0E2 20090805 2010.04.28 13:58:43

Application: DC

Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------AMGR.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:12AMGRW.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11CMGR.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11CMGRW.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11CNSW.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11LOG.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:12LOGW.SERVER1 5.2.0.0-821 Lulu.821 2010.04.28 15:47:11

Application: DL

Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------SNMP.1.1 5.2.0.0.44 App Lulu.821; Lib Lulu.177 2010.04.28 15:38:18

Application: DM

Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------PVM.server1 4.4.3.3 R1E0 20090514 2009.08.20 14:00:01

Application: DV

Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------DataView.server1:8080 4.4.3.3 4433R0E2 2009.08.20 13:56:48exteNd Application Server.server1:8080 4.0.0k 020918_1 2009.08.19 11:14:11

Application: INST

Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------Database.server1 5.2.0.0 00 2010.04.28 13:58:55Datachannel.server1 5.2.0.0 00 2010.04.28 15:37:30Dataload.server1 5.2.0.0 00 2010.04.28 15:38:12Datamart.server1 5.2.0.0 00 2010.04.28 15:37:01Dataview.server1 4.4.3.3 00 2009.08.20 13:56:16

Application: TOOLS

Component Version Build Registration Date-------------------------------------------------------------------------------------------------------------------No Component Information For This Application

Proviso Component Detail Records

No Component Details For This System

8 IBM Tivoli Netcool/Proviso: Release Notes

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IBM has developed many smart online tools and proactive features that can helpyou prevent problems from occurring in the first place, or quickly and easilytroubleshoot problems when they occur. IBM's improved personalization ofsupport resources helps you focus on and be alerted to exactly the information andresources needed for efficient and effective problem prevention and resolution. Forfurther information, see: http://www.ibm.com/support/electronicsupport/about.html

Release notes - IBM Tivoli Netcool Performance Manager Version 1.3 Wireline Component 9

10 IBM Tivoli Netcool/Proviso: Release Notes

Notices

This information was developed for products and services offered in the U.S.A.IBM may not offer the products, services, or features discussed in this document inother countries. Consult your local IBM representative for information on theproducts and services currently available in your area. Any reference to an IBMproduct, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product,program, or service that does not infringe any IBM intellectual property right maybe used instead. However, it is the user's responsibility to evaluate and verify theoperation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matterdescribed in this document. The furnishing of this document does not give youany license to these patents. You can send license inquiries, in writing, to:

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© Copyright IBM Corp. 2010 11

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Licensees of this program who wish to have information about it for the purposeof enabling: (i) the exchange of information between independently createdprograms and other programs (including this one) and (ii) the mutual use of theinformation which has been exchanged, should contact:

IBM Corporation2Z4A/10111400 Burnet RoadAustin, TX 78758 U.S.A.

Such information may be available, subject to appropriate terms and conditions,including in some cases payment of a fee.

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Any performance data contained herein was determined in a controlledenvironment. Therefore, the results obtained in other operating environments mayvary significantly. Some measurements may have been made on development-levelsystems and there is no guarantee that these measurements will be the same ongenerally available systems. Furthermore, some measurement may have beenestimated through extrapolation. Actual results may vary. Users of this documentshould verify the applicable data for their specific environment.

Information concerning non-IBM products was obtained from the suppliers ofthose products, their published announcements or other publicly available sources.IBM has not tested those products and cannot confirm the accuracy ofperformance, compatibility or any other claims related to non-IBM products.Questions on the capabilities of non-IBM products should be addressed to thesuppliers of those products.

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12 IBM Tivoli Netcool/Proviso: Release Notes

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Notices 13

14 IBM Tivoli Netcool/Proviso: Release Notes

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