© 2012 IBM Corporation

Beyond Process: The Future of BPM

2

Process Defects can Topple Major Global Companies

http://www.gartner.com/it/page.jsp?id=1530114http://www.gartner.com/it/page.jsp?id=1530114

“Between now and year-end 2014,

overlooked but easily

detectable business

process defects will

topple 10 Global

2000 companies”

“Between now and year-end 2014,

overlooked but easily

detectable business

process defects will

topple 10 Global

2000 companies”~ Gartner~ Gartner

3

Building Blocks to Achieve Smarter ProcessEmpowering business and IT users to manage change

Flexible integration interconnects applications and services across the organization

Business rules and analytics provide flexibility for repeatable decisions that change frequently

Processes can mix structured and unstructured activities, according to business needs

© 2012 IBM Corporation

4

© 2012 IBM Corporation

2012 Software Analyst Insights

BPM is the System of Engagement for Enterprise ProcessesAn Integrated Platform to Manage Change & Business Operations

Orchestration

App Development

Visibility & Analytics

GovernanceProcess Design

Integration

Enterprise Content Mgmt

Master Data Mgmt

BusinessRule Mgmt

Business

Analytics

ERP / CRM (SAP)

Systems of RecordSystems of Record

Collaboration

Optimization Exception Handling

Task Management

Other Systemsof Record

5

© 2012 IBM Corporation

Consumerizing Change to Coordinate the Way the World Works

Cloud

Mobile

Analytics

Social

IBM BPM & Operational Decision ManagerIBM BPM & Operational Decision Manager

IBM BPM and ODM PatternsIBM BPM and ODM Patterns

© 2012 IBM Corporation

Business Process Management & Operational Decision Management had a huge presence in 2012 and we’re expecting even more in 2013!

171 Sessions across all of Impact for BPM & ODM

Technology Program: 104 sessions for BPM & ODM

Forbes Business Leadership Forum: 23 client sessions for BPM & ODM

75 BPM & ODM Client Success Story Sessions across various tracks

New Process Innovation Zone in the Solution Center featuring a

multimedia and interactive experience

Hundreds of 1:1 client meetings with IBM Executives & SMEs

Analyst 1:1 meetings & briefings

6 Hands-on-Labs (repeating sessions)

Hear the Latest IBM BPM & ODM Announcements during General Session

Impact: The Biggest BPM and ODM Event on the PlanetHighlights from Impact 2012

© 2012 IBM Corporation

Questions? Please join us to continue the conversation#IBMImpact

Thank You!