IBM Global Services, Turkey Integrated … Global Services, Turkey Integrated Communication Services...

© 2011 IBM Corporation

IBM Global Services, Turkey Integrated Communication Services Engin Özbay ICS Manager

© 2011 IBM Corporation 2

IBM

§  IBM Turkey is the first “Cisco GOLD Partner” in Turkey, largest partner of Cisco in FY 2011 §  IBM is Cisco’s largest partner globally. §  Global Alliances with leading network and communication companies like Cisco, Juniper, Motorola, F5,

Riverbed, Aruba etc. §  Team of experienced Network Consultants, Architects and Specialists

–  5 CCIE’s in IBM Turkey (1 triple CCIE, 1 double CCIE, 1 CCIE Voice) –  Global support from Center of Excellences, IBM Referance Network Architectures Specializations in following areas: Advanced Datacenter Networking, Advanced Security, Advanced

Unified Communications, Advanced Routing&Switching, Advanced Wireless, Global Telepresence ATP

§  IBM is the largest Telepresence ATP partner of Cisco, 1 of 2 global ATP partners §  Some of our customers :

–  İşbank (Network Infrastructure Transformation project including HQs and 1200 branches) –  Akbank (Datacenter networking, LAN, Telepresence etc.) –  Vodafone –  Brisa, Coca Cola, GE, Fiat, –  BIM

§  IBM can provide multi-vendor maintenance/support services all over Turkey


IPTV

IBM Converged Communications Services

IBM Networking Strategy and Optimization Services

IBM Mobility and Wireless Services

IBM Network Integration Services

Assess Plan

Design

Implement Operate

Maintain

Refresh

Finance

network application optimization

networking strategy

network infrastructure optimization

network management optimization

RFID solutions

digital communities enterprise mobility

data center networks campus and LAN wide area networks

network convergence

IP Telephony

unified messaging

real time collaboration

IPTV infrastructure

IP contact center

IBM Integrated Communications Services portfolio service products

IBM Telecom Expense Management Services

video communications

IBM RFID Services


Network Strategy, Optimization and Integration Services deliver networking solutions for dynamic infrastructures

Strategy Assessment

Enterprise Network and

Communications Strategy and

Planning

Network Application

Optimization

Network Infrastructure Optimization

Networking Strategy & Optimization Services Network Integration Services

§  Understand business drivers, goals, and requirements.

§  Understand IT goals and requirements

§  Develop strategy to address the goals and requirements

§  Assess how the strategy compares to client's current environment

§  Understand how to optimize the applications and infrastructure to enable business objectives

§  Make recommendations for transition to new solution

§  Develop the solution concept and structure

§  Add technical specifications for the major solution components

§ Select vendor and product specifications required to implement the design.

§  Deliver a bill of materials and a plan for implementation

§  Prepare environment, procure equipment and review implementation plans

§  Develop installation procedures, solution testing and certification plans

§  Perform a controlled production deployment, if desired

§  Implement and test the solution

Integration and Deployment

Architecture and Design

Data Center Networks

Campus and LAN Networks

Wide Area Networks

Cloud Computing Networks

Application &

N

etwork

Performance

Optim

ization Net

wor

k Se

curit

y

Maintenance and Management


Data center networking services

Strategy Architecture Design Integration Deployment Maintenance

Data Center Networking Services include: §  Understanding the strategy that is driving changes

to the data center

§  Determining the networking requirements

§  Comparing the current networking environment and support structure to the new requirements

§  Developing a data center network architecture and design to meet business and functional requirements

§  Selecting vendors and components and prepare a detailed design

§  Creating a roadmap for migration

§  Carrying out procurement, logistics and site preparation

§  Configuring, installing and testing the network

§  Providing on-going maintenance support

Energy Saving Benefits

Top of Rack Configu ration 10 racks/row

24 servers/rack 5 rows

1200 servers

Configuration #1 Example Capex

Savings with Juniper

End of Rack ration

10 racks/row 24 servers/rack

5 rows 1200 servers

48GbE Ports

Configuration Examples Power

Savings

48GbE Ports with 4 10GbE (aggregation) 74%

28%


IBM Converged Communications and Mobility Services design, build and implement environments so clients can work smarter

Unified Messaging

More competitive business models Leveraging all forms of information for anytime, anywhere decisions

Powerful collaboration capabilities can be added with integrated voice, data and video applications delivering improvements in employee effectiveness and productivity

Innovation

Converged communications enabled network and IP telephony switching provides: Lower TCO, increased flexibility and resiliency

Collaboration solutions

IP Contact Center

Advanced contact centers help to deliver improved customer service

Communication Enabled Business Processes

IP telephony solutions

Network convergence

Video communications

IBM Managed Maintenance Services

Enterprise Mobility


Video Communications has a significant positive impact on both productivity and sustainability.

Telepresence "Work-related travel is a significant contributor to the carbon dioxide (CO2) emissions, and often accounts for 25% to 75% of an organization’s total emissions. The good news is that reducing the CO2 emissions created by travel brings cost savings, increased productivity, and improved employee health and satisfaction.

Desktop Video

§  Integrated desktop video delivers an immediate face-to-face experience when regular travel is not possible

§  Widespread benefit realized within 60 days of usage –  64% indicate increased effectiveness of two-way interactions –  84% cite “positive” or “very positive” impact on relationship management –  77% cite “positive” or “very positive” impact on employee morale

§  Additional benefits emerge with prolonged video use

§  Enables travel reduction of upwards of 30%

§  Significant productivity improvements by reducing travel


IBM Security Services


We offer a variety of services across all domains of the IBM Security Framework.

We help you assess, plan and implement security solutions

Examples:

§  Security assessment services

§  PenTest, PCI Assessments etc.

§  Architecture, design and implementation services

We manage it for you from

the cloud

Examples:

§  Managed and monitored firewall services

§  Managed IDS/IPS

We provide service from

the cloud

Examples:

§  Web Uniform Resource Locator (URL) filtering

§  Security event log management

Professional security services

Managed Security services

Cloud security services

1 2 3

Our portfolio of services – summary view


For customers who need a better understanding to achieve or maintain PCI DSS Compliance , IBM provides a cost-effective and efficient assessment service which delivers a high quality plan in a short time frame

Payment Card Industry Security Assessment

Key Components

- Enables assessment service to be combined with other IBM PCI solutions, including internal network and application vulnerability scanning, penetration testing, payment application assessments for PA-DSS Report on Validation and incident response

- Helps all types of organizations meet PCI compliance requirements with proven experience across vertical industries

Solution Overview

§ On-site analysis of current strengths and weaknesses based on PCI DSS, combined with offsite work

§ Definition and prioritization of remediation requirements

§ Specific, vendor neutral recommendations for improving capabilities

Benefits


For organizations that need to enhance identity assurance, IBM provides an enterprise-wide and cost-effective strong authentication solution that will help organizations establish a an easy to maintain authentication infrastructure applications and systems.

Total Authentication Solution Solution Overview

- Helps boost identity assurance by enabling strong authentication for a variety of access scenarios

- Enables maximum flexibility with support for a wide range of hardware or software based authentication methods

- Designed to protect investments while accommodating changing security challenges and regulatory requirements

- Creates additional value through integration with other identity and access management solutions

Key Components •  Requirement assessment and

planning for centralized access management

•  Design and implementation of DS3 technology

•  Solution validation

•  Customer training

•  Production deployment

Benefits


Services include attack simulations and a comprehensive vulnerability assessment of an application and the network infrastructure directly supporting it to provide a “hacker’s eye” view of an application’s security posture.

Application Security Assessment

Key Components

- Helps reduce application downtime and improve productivity

- Supports efforts to achieve and maintain compliance with government and industry regulations

- Provides valuable insight into hacker techniques and motivations and the business impact of identified weaknesses

Solution Overview

§ Thorough assessment of application vulnerabilities that may jeopardize critical or sensitive data

§ Functional review of the application from both a client and server perspective

§ Comprehensive vulnerability assessment of the application and network infrastructure directly supporting the application

§ Detailed reporting provides recommendations for mitigating discovered risk

Benefits


Services to help clients reduce cost, reduce risk and improve regulatory compliance by assessing the source code of applications to identify security vulnerabilities and provide recommendations for prioritization and resolution.

Application Source Code Security Assessment

Key Components

Solution Overview

§ Provided in a Testing-as-a-Service model to reduce upfront investment

§ In-depth assessment of application vulnerabilities that can only be found through source code analysis that may jeopardize critical or sensitive data

§ Detailed reporting provides recommendations for mitigating discovered risks

§ Map compliance with internal policies and industry regulations

Benefits

- Helps reduce costs and risks by proactively identifying vulnerabilities earlier in the software development lifecycle

- Maximizes resources by prioritizing the most critical vulnerabilities for remediation

- Eliminates the need to maintain expensive application security resources on staff

- Supports efforts to achieve and maintain compliance with government and industry regulations


Managed Mobile Device Security Service provides security features relevant to different devices and operating system platforms.

§  Remote access VPN client §  Loss and theft protection §  Application blacklisting §  Device security settings

enforcement §  Restrictions (for example,

disable camera, USB)

Apple iOS (iPhone, iPad, iPod Touch) BlackBerry §  Loss and theft protection

§  Near-real-time spyware and virus detection

§  Application blacklisting

§  User tracking and monitoring

Windows Mobile and Symbian OS §  Remote access VPN client §  Loss and theft protection §  Near-real-time spyware and virus

detection §  Application blacklisting §  Voice and SMS1 spam blocking §  User tracking and monitoring §  Firewall

Android §  Remote access virtual

private network (VPN) client §  Loss and theft protection §  Near-real-time spyware and virus

detection §  Application blacklisting §  User tracking and monitoring

1SMS – short message system


IBM has unmatched global and local expertise to help deliver complete security solutions.

9 security operations

centers

9 security research centers

133 monitored countries

20,000+ devices under

contract

3,700+ MSS clients worldwide

7 billion+ events per day


IBM’s Professional Security Services leverage our proprietary approach and the industry’s best consultants

§  Exclusive security focus - Consultants 100% focused on security projects - Focus on deep technical security combined with solid, proven

methodologies based on industry recognized standards - Perform hundreds of assessments per year

§  Security expertise - Assessment tools - Analyzing and validating vulnerability data - Proven methodology

§  Specialized skills - Leading assessment, penetration testing and emergency

response services - Experienced with security process development and

management

§  Benchmarking - Benchmark clients against industry best practices


Teşekkürler

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IBM Global Services, Turkey Integrated … Global Services, Turkey Integrated Communication Services...

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