Iberia DCE Index 2011

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Data Center Efficiency Index Results

Fran Navarro

HW Sales Consultant

The Oracle Next Generation Data Centre Index

• Large numbers of senior IT personnel questioned

• Over 900 in 9 regions, to give statistical validity

• USA, UK, France, Germany/Switzerland, Italy, Iberia, Benelux, Nordics, Middle East

• Large (>$100M revenue) or very large (>$1Bn) organisations

• No particular connection to Oracle (i.e. not necessarily customers)

© 2011 Oracle Corporation – Proprietary and Confidential 2

• Answers can be converted into numbers 0 – 10

• Basic topic – Data Centres and how organisations set up and use them

• Sub-topics – Flexibility, Supportability, Sustainability

• Overall average give The Index number

• Also have Index numbers by country and industry

• Also have Index numbers for each sub-topic

• Repeat the research in several months to see what changes

Top line Index results

• The Oracle Next Generation Data Centre Index for USA, Europe and Middle East is 5.28• USA = 5.79, Europe = 5.32, Middle East = 4.41

• Organisations are only moderately good at planning their IT future

• The biggest companies perform best

• Germany/Switzerland and Nordics lead Europe


0,00 1,00 2,00 3,00 4,00 5,00 6,00 7,00

Middle East

Italy

Iberia

France

Overall Average

UK

Benelux

USA

Nordics

DCH

Top line Index results

• Subtopics:• Flexibility of deployment is preferred to Sustainability

Data centre flexibility

Overall Index average


5 5,1 5,2 5,3 5,4

Data centre supportability

Data centre sustainability

Data centre flexibility

More Index Findings

• Telco, Utilities and Financial Services perform best

• There is a consistency across the results for both countries and industries – some are “Gurus”, others are “Laggards”

Other

Utilities

Telco


0,00 1,00 2,00 3,00 4,00 5,00 6,00 7,00

Retail

Public Sector

Media

Healthcare

Overall Average

Financial Services

Other

Country and Industry “hot spots”

• Industries– Telco leads on Supportability, lags on Sustainability

– Utilities and Financial Services also ahead in Sustainability

Telco


0 2 4 6 8

Retail

Public Sector

Media

Healthcare

Overall Average

Financial Services

Other

Utilities

Telco

Average of Index

average

Average of Data centre

supportability


sustainability


flexibility

What else does the research tell us?

�Slow progress towards Consolidation• Nearly a quarter (22 percent) of the surveyed organisations have still made

no progress

�Virtualisation is still in its early stages • Just 15 percent have more than 70% of their runtime estate virtualised

• Two-thirds have less than 50% virtualised

�Server Utilisation remains stubbornly low• Under a quarter (23 percent) have greater than 50% utilization


• Under a quarter (23 percent) have greater than 50% utilization

�Big need for new Data Centre Facilities• More than 50 percent stated that they will need a new data centre within the

next two years

• Approximately 1 in 14 (7 percent) already need a new data centre

• Only 20% of respondents have plans for rolling replacements of data centre facilities.

• There seems to be little planning behind new data centre investments.

What else does the research tell us?

�A fifth (20 percent) of respondents have very little formal mechanism of systems management in place– 20 percent manage on a per application basis

– Nearly a quarter (24 percent) manage on a per operating system basis

�Low awareness of energy use– Just 11 percent actively monitor the data centre’s usage to fully understand


– Just 11 percent actively monitor the data centre’s usage to fully understand how energy is being used

�Lip service to sustainability– Nearly half (44 percent) of the businesses questioned have a sustainability

statement but no plans to support it

�There is much guesswork about future workload needs– 21% are strictly reactive, 13% often guess wrong

Iberia Data

• 102 interviews were conducted across Iberia• 71 interviews were conducted in Spain

• 31 in Portugal

• Spain• 34 interviews in Spain were with Tier 1 companies,


• 34 interviews in Spain were with Tier 1 companies,

• 37 with Tier 2

• Portugal• 16 interviews were with Tier 1 companies,

• 15 with Tier 2

© 2011 Quocirca Ltd

Commentary

• 7th overall in the NGD index

• 6th in the DC flexibility index

• 7th in the DC sustainability index

• 7th in the DC supportability index

• Overall, a poor showing for Iberia, and there is little


• Overall, a poor showing for Iberia, and there is little chance that wholesale changes are likely to be capable due to economic woes.

• However, highly focused changes could well be effective – but will need external help to define, architect and implement.

Breakdown of data centre types


B: We have a mix of a main in-house data centre plus external (co-location/outsourced) data centre facilities

C: We have a mix of several in-house data centres plus external (co-location/outsourced) data centres

D: We have a single in-house data centre onlyE: We have several in-house data centres, with no external data centre facilities

How far off is the need for a new data centre?

We would need to build a new data centre in the next 2 years


We will not need to build a new data centre in the foreseeable future


0% 5% 10% 15% 20% 25% 30% 35%

Don't know

We are already at the point where a new data centre is required

We really need to build a new data centre within the next 12 months


How homogeneous is your platform?

Multiple operating systems with common application server and little

integration

Multiple operating systems with common application servers and common

integration

Predominantly single operating system, with common application server

and common integration


0% 5% 10% 15% 20% 25% 30%

Don’t know

Multiple operating systems and application servers with little integration

Multiple operating systems and application servers with common

integration

integration

What level of systems management do you have in place?

Point solutions aimed at specific operating systems

A single vendor approach covering the complete IT estate

Predominantly a single vendor approach combined with best of breed

technologies where necessary to create a complete management solution


0% 5% 10% 15% 20% 25% 30% 35%

Don’t know

Very little formal mechanism for systems management

Point solutions aimed at different applications

Point solutions aimed at specific operating systems

How much Virtualisation is there in your run time environment?

30-49% of the server hardware is virtualised


>70% of the server hardware is virtualised


0% 5% 10% 15% 20% 25% 30% 35%

Don’t know

<10% of our server hardware is virtualised



What are the main reasons for new data centre investments (if any)?

Age of existing facilities

Need to support business growth

Need for consolidation


0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

We have no new data centre investments planned

Replace facilities on a rolling basis

Limitations of existing facilities

Move to new technical architecture

Does your organisation have a formal Sustainability Plan?

We have a full statement, with no plan to support it

We have a basic statement and a plan to support it

We have a full statement and a plan to support it


0% 5% 10% 15% 20% 25% 30% 35%

Don’t know

We have no plan in place

We have a basic statement, with no formal plan to support it

We have a full statement, with no plan to support it

What has been done within the data centre around Consolidation?

Multiple workloads have been applied to existing hardware assets

Virtualisation has been applied to enable better hardware utilisation

Application rationalisation, virtualisation and workload consolidation have

been applied together to optimise data centre effectiveness


0% 5% 10% 15% 20% 25% 30% 35%

Don't know

Nothing – we still have a highly heterogeneous environment

Multiple instances of applications have been rationalised down to a

minimum number

Multiple workloads have been applied to existing hardware assets

Has Consolidation had any impact on the overall Data Centre?

Yes – we now have as many data centres but using less space than before

Yes – we now have fewer data centres but with about the same amount of

space as 24 months ago

Yes – we now have fewer data centres with less space than we had 24

months ago


0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Don’t know

No – we have more data centres or more data centre space than 24 months

ago

No – we still have as many data centres with as much space as 24 months

ago

Yes – we now have as many data centres but using less space than before

Do you know the energy usage for your Data Centre environment?

I use “plate values” for IT equipment to calculate a nominal energy basis for

the data centre environment

I receive a copy of the organisation’s energy bill with the data centre usage

calculated or split out separately

I use energy metering within the data centre environment at a granular

level to fully understand how energy is being used


0% 5% 10% 15% 20% 25% 30% 35% 40%

Don’t know

No – and I doubt anyone else does

No – it is someone else’s responsibility

the data centre environment

What is the average server workload utilisation level within your data centre?

11% - 20%

21% - 50%

> 51%


0% 5% 10% 15% 20% 25% 30% 35%

Don’t know

<5%

5% - 10%

11% - 20%

Which of the following technologies have you implemented or are actively looking at (i.e. talking to possible suppliers)?

Hot/cold aisles

Water cooling

DC power

Free air cooling


0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Containerised data centres

Higher temperature data centres

Variable speed CRAC units

Heat redistribution/heat pumps

Hot/cold aisles

What visibility do you believe you have on future workload requirements?

We try to second guess and get it right more often than not

We use straight line predications based on historical usage

We use advanced analytics based on a mix of historical usage patterns and

stated future business plans to predict future states


0% 5% 10% 15% 20% 25% 30% 35% 40%

Don’t know

Very little – we will deal with tings as they come along

We try to second guess, but often get it wrong

We try to second guess and get it right more often than not

What visibility do you have on overall workload performance across the business?

We measure performance based on real-world end user experience and

advise the business what will be needed to ensure SLAs are met

We measure performance based on synthetic testing and apply changes

dynamically to meet needs

We measure performance based on real-world end user experience and

apply changes dynamically to meet needs


0% 5% 10% 15% 20% 25% 30% 35%

Don’t know

We mainly react when users call the help desk to complain about lack of

performance

We measure performance based on synthetic testing and advise the

business what will be needed to ensure SLAs are met

advise the business what will be needed to ensure SLAs are met

How aligned is IT with the business' priorities?

The organisation and IT work closely together to create common plans for

how IT will support the organisation

The organisation receives regular reports on what It is doing to support the

organisation’s priorities

The organisation has full, dynamic visibility of how IT supports the business

through full business dashboards


0% 5% 10% 15% 20% 25% 30% 35% 40%

Don’t know

There is little alignment between the organisation and IT

The organisation dictates its needs to IT and we respond as best we can

how IT will support the organisation

What level of systems availability does the data centre environment provide?

There are few unplanned outages but many planned outages

There are few unplanned or planned outages

Outages of any kind are rare due to how the data centres are architected


0% 5% 10% 15% 20% 25% 30% 35%

Don't know

There are many planned and unplanned outages

There are few planned outages but many unplanned outages

There are few unplanned outages but many planned outages

What technologies are in use or being considered (i.e. in discussion with suppliers) to minimise outages?

Proactive equipment monitoring

High availability servers

Virtualisation

Full stand-by power systems


0% 10% 20% 30% 40% 50% 60%

Full data centre mirroring

Remote data mirroring

Clustering

N+1 equipment redundancy

Proactive equipment monitoring

What level of automation is in place to manage patching and upgrades?

Patches and upgrades are applied automatically, exceptions are automated

wherever possible

The IT estate is vigorously interrogated before any patches and updates are

applied, and exceptions are dealt with manually before application

The IT estate is vigorously interrogated before any patches and upgrades

are applied, and exceptions are dealt with automatically


0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Don’t know

None – everything is done manually

Patches and upgrades are applied automatically, exceptions are dealt with

manually

wherever possible

What level of IT failure can your IT estate deal with with minimal effect on the organisation?

The failure of a facility would have a major impact on the organisation

The failure of a facility would not impact mission critical services, but would

impact other systems

The failure of a facility would have little to no impact on It services


0% 5% 10% 15% 20% 25% 30%

Don’t know

The failure of any IT asset is likely to impact the organisation

The failure of any single IT item will not impact any mission critical system,

but could impact other systems

The failure of any single IT item will not have a big impact, as we run an

“N+1”environment

What technologies have the organisation already deployed or are looking at (i.e. talking to vendors) around data access, performance, security and availability?

Centralised tape storage backup

SSD/Flash storage technologies


0% 5% 10% 15% 20% 25% 30%

Cross-data centre data mirroring

End-to-end data encryption

Cross-data centre data archiving

How well do you believe that you understand cloud computing?

I have looked into cloud computing and feel that I understand the basics

I have looked into cloud computing and believe that I fully understand the

concept

I have already implemented, or am in the process of implementing a cloud

for my organisation


0% 5% 10% 15% 20% 25% 30% 35% 40%

Don’t know

I have little understanding of cloud computing as I have not looked into the

subject

I have looked into cloud computing, but feel very confused by what I have

seen

I have looked into cloud computing and feel that I understand the basics

What is your overall view of cloud computing?

It is purely a simple evolution of earlier technology approaches

It will be an important part of my organisation’s IT platform along with

existing approaches

It is a complete game changer that will transform how IT and organisations

work together


0% 5% 10% 15% 20% 25% 30%

Don’t know

It has no place in the future of my organisation’s IT platform

It is just a passing fad to be overtaken by something new in a few months’

time

It is purely a simple evolution of earlier technology approaches

If you are going to adopt cloud, what comment best matches your plans?

We will create one or more private internal clouds to support the

organisation, but not use public clouds

We will use private clouds using external data centre facilities

We will use a hybrid mix of internal and/or external private clouds, mixed

with public cloud services as required


0% 5% 10% 15% 20% 25% 30%

Don’t know

We have no plans to adopt cloud

We will only adopt public external cloud services

organisation, but not use public clouds

What are your views on cloud security

Security is an issue, but no more than other issues within cloud computing

Security needs a different approach than we have used in our existing IT

environment, but should be relatively easy to deal with

Security in the cloud is essentially no different to security in any other IT

environment


0% 5% 10% 15% 20% 25% 30% 35% 40%

Don’t know

Issues around cloud security are what is stopping us from looking at cloud

computing in the organisation

Security is a major issue that is top of our mind while we look at cloud

computing

Security is an issue, but no more than other issues within cloud computing

What statement best matches your view on available public cloud platforms? (e.g. Microsoft Azure, Google App Engine, Amazon EC2)

I feel that it is likely that an alternative public cloud platform will emerge

from one of the large IT vendors and become a predominant player

There is a good choice of platforms for an organisation to choose from

Cloud interoperability standards will emerge that will mask any issues over

platform choice


0% 5% 10% 15% 20% 25% 30% 35%

Don’t know

Each platform is still proprietary and could result in lock in

It is too early to say and each platform has yet to mature sufficiently

from one of the large IT vendors and become a predominant player

Conclusions

• Organisations are missing some basic tricks to improve their IT infrastructure• E.g. a cost-effective, rapid return technique such as increased running temperature is at the

bottom of the list

• Systems management has a key role to play• Companies with good systems management scored better

• Virtualisation and consolidation are not as widespread as one might think• Only 11% have carried out rationalisation, virtualisation and workload consolidation as a

planned exercise

• Automation has a long way to go


• Automation has a long way to go• Only 5 percent have a fully automated capability to manage patches and upgrades

• Lip service is being paid to sustainability. • This may be down to financial pressures and seeing sustainability as a cost to be avoided.

• There is a big need for new data centre facilities.• While building new facilities, there will also be a big need for better planning of the facility for

flexibility and to embrace new technical architectures


ORACLE’S VIEW

Data Volumes Energy Efficiency

Compute Density Evolving Skills

Major Trends Affecting Datacenters


Compute Density Evolving Skills

Globalization Green Initiatives

Datacenter Trends

Physical

Dedicated

Heterogeneous

Manual management

Virtual, Cloud

Shared

Standardized

Automated management


Manual management

IT managed

Assembly of Components

Automated management

Self-service

Engineered systems assembled at factory

Optimized

Evolution Of The Datacenter

Traditional

SFAProduct LMSInv

MGMTB2Bproduct SCM product DBERP

MES-

Dev

SFASFA-Test

SFA-Stage

Product

Product

ERP-Stage

ERP-Prod

MES-Stage

MES-Prod

productDB-

Stage B2B-StageB2B-

Dev

Pt. to Pt. Integrations

SFAProduct LMSInv MGMT

product SCM product DBERPMES-

DevProduct ERP-Stage

productDB-

StageIT-as-a-ServiceRationalization

Cloud

PaaS

SaaS

IaaS

FBT PAY GNTS

TRDS

Client

Customs

RREIPS Integrated A/C Refunds

RBADef

PaymentsExcise

CR

PKI

ECI ADD AWA ELS

GCI

CCD

TASS

StaffPhone

ComplianceStaff

Bus. Intel

NTS A/c

CDCCCWMS

DDDR

1

Data…….

Penalty

Business

1

FBT PAY GNTS

TRDS

Client

Customs

RREIPS Integrated A/C Refunds

RBADef

PaymentsExcise

CR

PKI

ECI ADD AWA ELS

GCI

CCD

TASS

StaffPhone

ComplianceStaff

Bus. Intel

NTS A/c

CDCCCWMS

DDDR

1

Data…….

Penalty

Business

1

Transitional


Security Security Security Security

Stage

• Physical silos

• Peak load sized

• Heterogeneous

• Difficult to scale

• Expensive to manage

• Virtualized pools of resources

• Shared Services

• Provision Services,Transactions

• Modularinfrastructure

• Virtualize all layers

• Integrated from applications to disk

• Any scale, vertical and horizontal

• Enterprise wide Management

• Migrate Legacy applications

• Standardized platforms

• Right size for workloads

• Consolidate and virtualize servers

SaaS

Client StaffRemoteStaff

TAXAGENTS

GCI

Call Centres

WOC

BOA

Refmaterial

Bus. Intel

BEP

CWMS

BANK

IVR

Client StaffRemoteStaff

TAXAGENTS

GCI

Call Centres

WOC

BOA

Refmaterial

Bus. Intel

BEP

CWMS

BANK

IVR

The Journey to IT Transformation

Massively Massively Building Building Massively Massively


Massively CustomizedMassively Customized

Building BlocksBuilding Blocks

Massively SimplifiedMassively Simplified

Game Changing

The Transformation Process

1. Migrate legacy applications and interfaces– Oracle Virtualization, SPARC Supercluster, Exalogic

2. Standardize OS, compute and storage platforms– Oracle Enterprise Linux, Solaris, Storage

3. Consolidate, virtualize and manage storage, servers


3. Consolidate, virtualize and manage storage, servers and applications– Oracle VM, Oracle Exadata, Oracle Enterprise Manager

– For example, Oracle Exadata can

• slash an electricity bill by 87.5%

• Reduce floor space by 75%

• Shrink a data centre from a building to a single floor

Oracle’s Credentials

• Between 2006 and 2010, Oracle more than doubled its employee numbers but still managed to reduce its data centres from more than 40 to two • This has led to a US$1 billion bottom line saving

• This was achieved against a backdrop of acquiring


• This was achieved against a backdrop of acquiring multiple companies

• Oracle has taken advantage of its own technology to increase server utilisation from seven percent to 70 percent

Oracle Moves Away From Point Solutions

• Application instances

• HR databases


• HR databases

• Accounting databases

• Customer databases

Oracle Corporation 1990s

Oracle’s E-Business Transformation Saves $1 Billion

Oracle Builds The Integrated Enterprise

• Global single instance of E-Business Suite


of E-Business Suite

• One best global process

• Centralized decision making

Migrating Oracle’s Mission Critical ERP System8 Week Migration with 16 People

• 2 ERP systems

• 4 node E25KCluster

• Solaris 9

• 1 ERP System

• 2 node M9000 Cluster

• Solaris 10

Starting point End game


• Solaris Cluster 3.1

• Veritas Volume Management

• Solaris Cluster 3.2

• Solaris Volume Management

Simultaneous Upgrade of Hardware, Operating System, HA Software and File System

Oracle IT: Oracle DevelopmentSelf-Service Private Cloud

Implementation Overview:

Scope/Scale - Over 2600 physical servers with over 6000 Virtual Servers used by over 3500 developers

Activations – Processing over 70 jobs per day, this translates into over 45,000 jobs processed supporting production and test requirements.

Utilization – Rates on these servers averages 80% 7 days a week


Utilization – Rates on these servers averages 80% 7 days a week and can reach 90% during peak times.

Results/Benefits:

Increase in development productivity

Self-Service system for creation of development environments

Cleaner code lines as environments are created quickly for more thorough testing/validation.

Physical Server/Environmental Reduction by 75%

Server/Apps Deployment reduced by 80%

Summary

• The Oracle Next Generation Data Centre Index for Europe, Middle East and the USA is 5.28 on a scale from 0 to 10

• Moderate performance

• Some quick tricks and some basic principles missed

• Gurus and Laggards

• Some countries are consistently better than others

• Some industries are consistently better than others


• Some industries are consistently better than others

• Systems Management is a key discipline

• Consolidation, Virtualisation and Server Utilisation are all stubbornly low

• Oracle’s integrated stack can carry multiple benefits

• Let’s see how the needle has moved next year!

Next Generation Data Centre Index


Iberia DCE Index 2011

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