IBA Group: Working Together

Address: IBA Group a.s.2583/13 Petrzilkova St., Prague 5,15800, Czech Republicwww.iba-it-group.com

Tel.: (+420) 251 116 206Fax: (+420) 251 116 211Email: info@iba-it-group.com

To effect change and improve business performance for our clients through the use of advanced information technologies

t IBA Group Overview

t Country Profiles

t IBA Group Services

t Why IBA Group Service?

t Summary

Agenda

Quick Facts

t Founded: 1993– Headquarters: Prague, Czech Republic– Offices in Czech Republic, Belarus, Russia, Bulgaria, US, Cyprus and

Germany– Development centers in Belarus and Czech Republic

t One of the largest IT service providers in Eastern Europe– 2,500 IT and business professionals – Customers across 5 continents in more than 30 countries– Partnerships with leading IT providers

t High Quality Standards– SEI CMMI Level 4 – DIN EN ISO 9001:2008– OHSAS 18001:1999– CSN EN ISO 9001:2009– STB ISO 9001-2001– EMV™

t 1993- Four employees - Market of the former USSR.

Sustainable Growth

IBA Team by Year

t 2010- 2,500 employees - Customers in more than 30 countries.

Belarus/Czech Republic: IT Industry

Belarus§16,000+ university graduates with technical and IT skills per year§IT education includes mathematics, engineering and other disciplines§Education in 30 IT professions

Czech Republic§ 13,680 technical university

graduates annually§ 7,117 ICT graduates per year

IT Services

Custom Software

Consulting

Value-Added

Staff Training

Distribution

Product Development

Custom Software Services

Custom Software

Development

Maintenance

Migration

Support

IBA Focus

Custom Software

Mainframe systems

Enterprise applications

Web-based solutions

Business intelligence

IT Consulting

Lotus technologies

SAP and other ERPs

IBA Focus

e-Business32%

Mainframe29%

SAP20%

Other ERPs3%

Lotus Notes7%

Tivoli4%

Miscellaneous3% Business

intelligence2%

Distribution Services

Distribution

Installation

Servicing

Warranty support

Post-warranty support

Value-Added Services

Value-Added

System & network integration

Information security systems

Workflow systems

Information & payment systems

CRM systems

Data warehouses

Product Development

t Information and payment systems§ IBA Information and Transaction Terminal

§ IBA Mobile Banking System

§ IBA Online Railway Ticket Sales System

§ Non-Contact City Transport Passes

t Distant learning system§ e-University

t Workflow management system§ Chancellor

t Operating system to manage Check Point SecurePlatform-based devices

Training Services - Partnerships

Staff Training

Why IBA Group Services?

♦ Global network of offices♦ High-profile list of clients and partners♦ 2,500 IT and business professionals♦ IT excellence♦ Proven client relationship models♦ Optimized organizational structure♦ Reliable security system♦ Mature processes♦ Customer focus (case studies)♦ International recognition

HQ - Development Centers

i

HQ - Sales/Support Offices

IBM Corp.: Premier Business Partner. § IBM TotalStorage Solution Center

§ IBM Cognos: VAR, Services and Support Provider

§ IBM FileNet: VAR and Services Provider

§ IBM Tivoli A–Level Deployment Accredited Business Partner

§ IBM Lotus: Qualified Business Partner

Awards: PartnerWorld TOP 100 (2009, 2007, 2006). Best IBM Partner in Belarus (2009). IBM CEMAAS System z prize (2006).Top Business Partner in IBM Technologies Promotion on the CIS territory (2006).

Partnerships

Partnerships

§ Wincor-Nixdorf: Qualified Partner

§ Novell: Gold Partner

§ Cisco: Registered Partner

§ Check Point: Silver Partner, Certified Collaborative Support Provider/Certified Support Provider

§ Microsoft: Certified Service Partner (MS Business Solutions), Solution Provider (Microsoft Dynamics AX).

§ Lenovo Business Partner

Partnerships

§ SAP: Service Partner; Channel Partner; Industry Preferred Partner (railway and power engineering sectors). SAP CIS cup in partner contest SAP All–In–One solutions for SMEs(2008). Best SAP Partner in the category Most Significant Projects in the CIS (2006)

§ Sun Microsystems: Associate Partner

§ Oracle: PartnerNetwork Partner

§ Philips: Official Distributor

§ 1C: Center for Corporate Implementations and Support. Competence Center for Production

Key Clients

Belarusian Railway

Clients by Country

Germany37%

USA18%

Belarus12%

France10%

Italy5%

Austria5%

Denmark3%

Netherlands3%

Russia2%

Czech Republic2%

South Africa2%

Other1%

Worldwide Clients

AmericaCanada

Mexico

USA

EuropeAustria

Belarus

Belgium

Bulgaria

Czech Republic

Denmark

Finland

France

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Netherlands

Poland

Australia & OceaniaNew Zealand

AsiaChina

India

Israel

Jordan

Kazakhstan

Kuwait

Kyrgyzstan

AfricaRepublic of South Africa

Portugal

Romania

Russia

Spain

Slovenia

Sweden

Ukraine

Great Britain

Saudi Arabia TurkeyTurkmenistanUzbekistan

IT Professionals

40-year experience in custom development§ IBM compatible mainframe SW/HW - since 1969 § IBM compatible PC SW/HW - since 1984 § SW projects for WW customers - since 1992

Experience

13%

26%

21%

40% < 3 years 3-10 years 10 - 20 years 20+ years

IT Professionals

EducationForeign Language Proficiency

Age Structure

36,7%

28,8%

12,7%

16,1%

5,6%

20-2930-3940-4950-60>60

87%

1%11%

University

Ph. D.

Other

t Close relationships with leading Belarusian and Czech universities:§ joint laboratories§ programming contests § summer conferences.

IT Professionals: Education

t University-educated programmers t 50% trained by IBM, Lotus, SAP, SAS, Microsoft, Novell, Sun, Tivoli, HP, 1C or other IT providers

2008: Team of Belarusian State University, bronze medalists in ACM International Collegiate Programming Contest

IT Excellence

♦ .

Operating Systemsz/OS, OS/390, Linux on System z; MVS, VSE; z/VM, VM/ESA; IBM i (formerly i5/OS,OS/400); AIX and Linux on POWER environment; Solaris, HP-UX, other Unix; Windows Family, NetWare, Linux on Intel-architecture, Mac OS, OS/2, DOS, Palm OS.

Compilers & Programming LanguagesC/C++/VC++, C#, Java, Cobol, PL/I, RPG/400, ABAP/4, Fortran, Forth, Visual Basic, Pascal, Smalltalk, Lisp, PL/X, ADA, Prolog, Modula, Natural, Assemblers for different platforms. Scripting Languages: Lotus/Java/VB Scripts, Unix Shell, REXX, Perl, PHP, JCL.

Full-Scale Range of Platforms

97%

37%

8%3% 1%

6%

0%

20%

40%

60%

80%

100%

120%

Intel Mainframe RISC IBM System i Mobile Other

Perc

ent o

f IB

A st

aff

IT Excellence

DatabasesDB2, IMS, Oracle, Informix, Sybase, Interbase, CA Datacom, ADABAS, Btrieve, Clarion, Clipper, dBase, FoxBase, FoxPro, CA IDMS, mySQL, MS Access, MS Exchange, MS SQL.Business ApplicationsSAP Systems, Microsoft Dynamics AX/Axapta, Pro/ENGINEER and Windchill, ICMS, Chordiant CRM, Terrasoft CRM.Business IntelligenceIBM Cognos, SAP Business Objects, SAS software, BRIO.Tools and TechnologiesUML, IBM Rational Tools, IBM WebSphere Tools, Web Portals, IBM Lotusphere platform, Eclipse Platform, SWT, Swing, JSF, JSP, Ant, Jacarta frameworks, JBoss platform, Spring, Hibernate, SOA, WebServices, ESB, WebLogic, .Net Platform, MS Visual Team Studio, OLE/COM , AJAX, iWidgets, Intelligent Miner, Delphi , UNIFACE, VM/CMS, TSO, ISPF, ICCS, CSP, Power Builder, VisualGen, SYNON, RETAIN, Autonomic Computing.Communications & NetworksWAN, Token Ring/Ethernet LAN; Transaction Systems: CICS, TPF, MQ Series, WebSphere MQ; SNA, TCP/IP, IPX/SPX, X.25, X.400, ISDN, SDLC, APPN, APPC, Personal Communica-tions, etc.Security & System ManagementIBM RACF, IBM Director, Tivoli Storage Manager, Check Point, Trend Micro, Symantec, ISS.System Integration

Client Relationship Procedure

Submit Request

Refine Requirements

Sign Contract

Monitor Project Execution

Accept Project

1. Request for Information (RFI)Request for Proposal (RFP)

2. Project estimationRefinement of requirements

3. Non-Disclose AgreementStatement of Work (SOW)

4. IBA Project ManagerClient Project Manager

5. Project Acceptance PlanProject Support

§ On-Site/Offshore ModelThe IBA Liaison Person (and one or two analysts, if needed) is on-site, while the IBA team works offshore.

§ Offshore Model

The work is performed in IBA offshore locations and supervised remotely by the customer.

Client Relationship Models

§ Customer Project Manager Offshore Model

The IBA team works offshore and is supervised by the Customer Project Manager who is also offshore.

§ On-Site Model

The IBA team works on-site in close cooperation with the customer.

Client Relationship Models

Organizational Structure

Reliable Security System

t Corporate security standardst Data privacyt Agreement on confidentiality and inventionst IBA internal security audits§ physical protection§ logical protection§ information protection§ penetration tests

t Secure network topologyt Authorized access to computing resources

Mature Processes

SEI CMMI Level 4 DIN EN ISO 9001:2000 OHSAS 18001:1999

STB ISO 9001-2001 CSN EN ISO 9001:2009

Belarusian Government Awards : 1999, 2002, 2005

Case Studies: ITVM Migration

Port multiple information systems from VM on System/370/390 to a Lotus-based environment with further enhancement of functionality and performance. Use Lotus Domino/Notes on AIX as the application server, while Domino/Notes on PC (Windows NT, OS/2) as application clients.Improved manufacturing process. Significant cost savings.

Reliable, scalable, and easy to maintain system. Extensive functionality. The best of breed across the customer’s manufacturing business (2004). “I am delighted with the work products IBA has delivered and would highly recommend them to other IT application development divisions.”

Challenge

Solution

Results

Benefits

Client View

Case Studies: ITPMT Support and Development

Rescuing a project that was behind schedule and had suffered from inexperienced engineers not being able to deliver the required functionality.Application redesign based on functional requirements. Creation of new features. Improvement of PMT performance. Use of .NET 1.1, .NET 2.0The project rescued. New functionality developed. More than 10 companies in the US use the PMT.

Time and cost savings. End users satisfied. Project Management Tool enhanced.

“Team members have proven themselves to be outstanding engineers and a pleasure to work with. They tackle every problem efficiently and effectively. IBA provides excellent customer service and the engineer's performance has been exceptional.” Ted Elsas, Interlign CEO.

Challenge

Solution

Results

Benefits

Client View

Case Studies: ITData Management System (CEPPlus)

Develop a central configuration and security tracking database that holds critical data on hardware devices and system software.Design and develop application code. Develop a reporting system (BRIO reports). Migrate data from legacy data sources to a single database.Development and migration successfully completed on schedule. CEPPlus released in productionCentral tracking directory of vital IBM hardware and software. Complete and well-structured information. User-friendly web interface.“Our project CEPPlus is now finished and closed. This new database is now in production, all targets have been reached. All of this success would not be possible without YOUR support, skill and flexibility. ” Wolfgang Handt, IBM Project Manager

Challenge

Solution

Results

Benefits

Client View

Case Studies: InsuranceDocument Indexing System

Develop efficient indexing and pre-processing of documents for insurance company. Standardize business processes, automate certain business processes steps.

Lego approach. Individual functions form blocks and certain rules are developed to process such blocks. Three-layer service-oriented architecture: Components - Applications -Data Access. New Indexing System processes instantaneously information that used to be waiting for weeks.Increased efficiency of document workflow.

Together with IBA we implemented a new SOA-based solution for the dynamic workload allocation and intelligent document management for a major insurance company. Thanks to the dedication and effort of the IBA-Team the client awarded us a five years application maintenance contract.” Juergen Loeffler, Senior Project Manager of IBM Global Business Services

Challenge

Solution

Results

Benefits

Client View

Case Studies: Banking

Banking Application Transformation

Replace OS/2 banking application with multilayer browser-based solution to maintain all business processes of bank credit department. Obsolete specifications. Missing source code. Huge amount of historical data. Significant support efforts. 3-tier architecture based on Java application server and standard set of client applications. New highly scalable applications with improved performance and stability. Enhanced functionality. More than 3,000 concurrent users. Easy maintenance and support. Additional earnings and cost savings.“The application is stable, performance is good and what is also important – the end-users like to work with the application.” Dr. Axel Konrad, OE Leiter Software Engineering of NORD/IT - NORD/LB

Challenge

Solution

Results

Benefits

Client View

Case Studies: Manufacturing Distribution Channel Automation

Provide maintenance and support for SAP R/3 Information System of a hard disk manufacturer with production facilities all over the world.

Use ABAP/4 programming environment for SAP R3 versions 4.6c to develop and modify the system.

Qualified team formed for the project. Secure and reliable support.

Reduction of information system operating costs. Improved management of business processes.

“It is a pleasure working with the IBA programmers in Minsk. They are very responsive to our needs as well as our customer's. They are proactive and aggressive in the programming areas and offer innovative solutions.” David Tucker, Project Manager for SAP Production Support

Challenge

Solution

Results

Benefits

Client View

Case Studies: RailwaySAP for Belarusian Railway (Forwarder)

Implement Forwarder Subsystem as a part of the integrated SAP system “Cargo Transportation Accounting and Control” (CTAC) designed to cover relevant business transportation processes and provide operational accounting for Belarusian Railway.Configure Forwarder Subsystem using SAP Enterprise v.4.70.

Critical technical problems of Belarusian Railwaysettled. IBA appointed as SAP Service Partner.

Reduction of management costs.

“We are confident that our joint efforts will be a success and look forward to continued and fruitful cooperation with IBA.” Valeriy Shubadyorov, VicePresident of Belarusian Railway

Challenge

Solution

Results

Benefits

Client View

Case Studies: RailwayFinance and Resource Management (SAP)

Implement a unified system of finance and resource management for Belarusian Railway (BR), a company with approx. 200 affiliates.

Full-cycle implementation using SAP ERP 6.0. Implement SAP functionality to meet specifics of client’s business processes (including web services for forwarder organizations in SAP NetWeaver Portal) and local legislation. Since 2007, Budgeting and Finance, Consolidation and Balance, and Typical Accounting and HR Management subsystems have been in commercial operation. In 2009, Equipment Maintenance and in 2010, Railway Transportation Services & Revenues Management System were deployed. Reduction of management costs, possibility to analyze and plan finance and resources, increased controllability and transparency.

Challenge

Solution

Results

Benefits

Case Studies: RailwayCargo Transportation Management System

Update a legacy hardware and software system to manage all cargo transportation processes at Belarusian Railway (BR), a company with approx. 200 affiliates. Install new servers (zSeries), migrate legacy system to z/OS operating system, form a unified team of IBA and BR developers. Major business processes streamlined. User-friendly interface. Flexible reporting system.

Lower repair and operating costs, lower power consumption, increased performance, enhanced functionality, increased reliability of the system.“Belarusian Railway appreciates the qualified assistance of IBA management and technical experts. Belarusian Railway is planning to proceed with the expansion and modification of its infrastructure…” Igor Otliga, Head of Information & Accounts Clearing Center of Belarusian Railway

Challenge

Solution

Results

Benefits

Client View

Case Studies: ServicesSPECTRON® 2nd Generation Project

Develop new application to collect, correct, normalize, standardize, and store data coming from multiple sources for resale or re-use for other services. Scalable and flexible enough to support new business models.Build new architecture. Migrate data from mainframe to HP UNIX and Informix DB cluster. Synchronize data. Developed new statistical accounting system. New system built on new technologies. Incorporates the company’s operational and strategic business goals.Reduced maintenance cost, higher performance, expanded functionality. Ability to provide extra services to clients.The Spectron 2G project is the first project ever that was outsourced by Spectron Business Solutions. IBA proved to be a solid, flexible, understanding and reliable partner. I want to congratulate the IBA team for the work they have done.Peter De Witte, Data & Operations Manager of Spectron Business Solutions N.V

Challenge

Solution

Results

Benefits

Client View

Case Studies: PublicTax Information Processing System ES VAT

Process indirect taxes in a secure multilevel intranet that is accessible to tax divisions of Russia and Belarus.

Use Java and C++ as basic programming languages, Linux and Windows as programming platforms, and Oracle and MySQL as database management systems.

According to the Belarusian IT weekly Computer News, the system served as the completing stage in the creation of the new taxation mechanism in Belarus.

New high end tax information processing system. Cost savings.

Challenge

Solution

Results

Benefits

Case Studies: Telecommunications Telephone Billing System

ICMS RPG: Maintain and enhance a billing system, Integrated Customer Management System (ICMS) that supports all services of a telecommunications company.Voyager C++: Port ICMS from AS/400 to RS/6000 and System/390. Client/server architecture.

Full cycle development, testing, and maintenance on user sites at all implementation stages, and system support at all levels.Implemented in diverse locations all over the world.

Additional earnings and cost savings.

Challenge

Solution

Results

Benefits

Case Studies: Trade

Material Procurement System

Migrate Material Procurement System (MPS) to Java 3-tier architecture and create up-to-date documentation. MPS is an IT system that supports all processes in the purchasing environment of the customer.

Use Java 2, Java script, XML, HTML, SQL as programming languages, while IBM WebSphere v5.1, IBM DB2 on zOS, IBM WebSphere MQSeries as application servers.

The project is delivered on schedule and in budget. Complete migration release of the MPS application is deployed to production.

Additional earnings and cost savings.

Challenge

Solution

Results

Benefits

International Recognition

IBA Group selected for The Global Outsourcing 100 in the Leaders Category

Source: International Association of Outsourcing Professionals (IAOP)

Sub List Honors:§ Best 5 Companies by Industry Focus Automotive§ Best 20 Leaders by Industry Focus – Technology (Hardware and Software); § Best 5 Leaders by Service Provided - Document Management Services§ Best 10 Leaders by Service Provided - Research & Development Services§ Best 5 Companies by Region Served -Eastern Europe § Top 20 List "Climbers“

International Recognition

IBA Group ranks # 1 in 2007in Global Services 100 by NeoIT and CMP

Source: Global Services 100

International Recognition

♦ IBA Group ranks among world's largest software companies in Software Magazine's Software 500

Source: Software Magazine, 2009

International Recognition

IT EuropaFinalist in IT Excellence Awards in 2010

Category: ISV, Information Management

Initiative For Social Responsibility of Business and UNDP in Belarus

Brand of The Year in 2009 as Best Employer

Summary: Skill Edge

t Different computer platforms and languages

t Migration from legacy to new environments

t Mainframe system and application development

t SAP ERP 6.0 and other ERP systems

t New technologies (Java, .Net, C#, SOA)

t IBM Cognos BI and Planning

t Data warehousing.

Proven expertise in:

Summary: Above Competition

t 2,500 well-educated multilingual employees

t 17-year experience of software outsourcing

t Offices in Czech Republic, Belarus, Russia, Bulgaria,

United States, Cyprus and Germany

t Customers in more than 30 countries

t Partnerships with leading IT providers

t Advanced security system

Summary: Above Competition

t SEI CMMI Level 4

t DIN EN ISO 9001:2008, CSN EN ISO 9001:2009, EMV™

t OHSAS 18001:1999

t Competitive prices

t Flexible contract terms and payment methods

t Multiple project management models

t Capacity to deploy resources quickly

t Proximity to Western Europe.

Thank you!

IBA Group

IBA Group is:

t The largest IT service provider in Eastern Europe with 17 years experience in offshore business, with know-how-to-do-it, and with positive client references.

t A striking example of successful cooperation between East and West in the field of information technologies.