Ian perry dutch smart metering forum
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Transcript of Ian perry dutch smart metering forum
Dutch Smart Metering Forum
January 26th 2017
• ONZO Overview
• ONZO’s Technology – Load disaggregation
• Live ONZO Customers
• Sample Use Cases
Agenda
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• Meet regulatory targets
• Network reliability
• Growth in distributed
resources
• High cost to serve
• Growth in electric vehicles
• Accelerating meter
rollout
• Value from smart
investment
• New market entrants
disrupting the
established few
Netherlands Specific:
• Smart metering hasn’t
delivered target
reductions of 3.5%
• Customers have to
mandate the use of 15
minute data
• Smart meter data for
all mandated
customers being made
available to all retailers
• Very high customer churn (up to 40% p.a.)
• Progressive utility models (e.g. free energy
provision, pay for enhanced service) drive
competition
We understand the key market challenges….
Consistent drivers….
• The need to deliver value in return for a smart meter
• Digitisation of the customer relationship
• Understand residential consumption and influencing customer behaviour
Help the utility to understand and service their customers better by Digitising the
relationship…
By analysing their energy use signature, we build an individual profile of each and every
customer that we tag with the key characteristics that we identify.
Once we’ve created this characterised data set, ONZO’s solutions are focussed in 2 areas:
ONZO Insights – enables utilities to reduce cost to serve and enable new revenue
streams.
• identify behavioural, attitudinal and lifestyle characteristics, and specific appliance usage
• the utility can then use these ‘tags’ to segment the customer base into useful categories for marketing or operational improvement
ONZO Engagement- allow utility customers to take control of their energy use and the
utility to become trusted advisor.
• build better relationships
• provide valuable information and education
• ultimately attract new and retain existing customers
ONZO has a Cloud based platform that’s easy to deploy
What do ONZO do? Other Sources of Meta Data + Smart Meter Data
Unite
Platform
Output: Insight | Output: Engagement
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ONZO Engagement solutions….
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Survey Data
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Insights – P1 Customer Profile
P1 Dongle / CAD data
Vacations
Routines
Weekday
Sub-day readings (1-10 seconds)
Appliances
House
Comparisons
Washing Machine
Demographic
In-Efficient
Insights
Claimed Data
Neighbours
Weekend
Yesterday
EV
Solar Panels
Fridge
Heating Own a smart thermostat
Have a hot water tankHigh heat loss
Only EV owner in street
Washing Machine used 3x average
No long weekends away
Holidays match the school calendar
2 week holiday every August
Out every day 8am – 4pm
Typically: Wake up @6am
Typically: Go to bed @11pm
Out most Saturdays
Typically: Wake up @7am
Typically out Sat & Sun
9am – 5pmActive overnight
At home during the day
Dishwasher
Oven
On average used 6 times per
week
Typically used 4 times at weekend
Never used on Thursdays
Max cooking 30mins Mon-
Fri
Not used for Sunday roasts
Charged
every 3 days
£300 potential saving per year
£150 current saving
per year
Do not own a dishwasher
Own an EV
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ONZO’s Technology…
ONZO’s Technology
…meaning each object within the environment can be identified
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Deep Learning and Artificial Intelligence (AI) was a key enabler for self-driving cars…
using image recognition to recognise shapes…
Dishwasher WashingMachine
Oven
Load DisaggregationAppliances have unique signatures that can be learned by humans, and by an Artificial Intelligence!
Load Disaggregation enables us to provide a whole bill breakdown and split down appliance categories
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ONZO uses a range of techniques
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Energy BreakdownWith Smart meter data, it is possible to break household
consumption down into usage by typical activities
Lifestyle AnalyticsWith Smart electricity data, it is possible to understand
characteristics of the homes’ lifestyle through how they use energy
Behavioural Analytics
With Smart meter electricity data, it is possible to
understand the behaviours which underline
homes’ use of energy
Load disaggregation is just one of the techniques that ONZO uses to deliver a broad range of solutions.
Appliance detection is combined with Lifestyle and Behavioural analytics to maximize the Insights that can be derived from smart meter data.
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Battery and Solar
Battery charging from economy 7
Battery reduces morning peak Battery charging
from solar
Solar reduces mid-day peak
Battery reduces evening peak
Optimizing battery control laws to maximise use of available solar generation
1) Optimising on a per household basis, use of solar & storage
2) Recommend the solar / storage installations that suit each home and their use of energy
3) Recommend the use of solar/ storage that can benefit the wider network
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Live ONZO Customers
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Sample Use Cases…
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Identifying homes with Electric Vehicles
Typical Insights:
• Identify homes who have an EV
• How often and for how long it is charged
• What type of charger is used
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Identifying homes with Solar
Typical Insights:
• Identify homes who have solar
• Target for specific products & services
• Identifying suitable homes where battery storage yields the greatest benefit
• Calculate solar generation just from P1 data.
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Identifying homes with HVAC
Typical Insights:
• Identify homes who have Heating / Ventilation / Air Conditioning
• Target for specific products & services
• Target for demand response programmes
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Tariff Optimisation
Typical Insights:
• Who would benefit from a Time of Use tariff based upon their energy profile
• Who would benefit by also changing their behaviour
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Tariff Optimisation
Segment customers to receive specific messaging:
• Change tariff only
• Change tariff & behaviour
• Change behaviour only
• No change – good news story
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In Summary…
Benefits for the customer:
• Take control over their expenditure
• Understand how their bill is made up
• Maximise savings opportunity
• Personalised service based upon their own usage
• Know how their energy consumption compares with their peers
• Quantifiable savings
Benefits for the Utility:
• Become a trusted advisor
• Create positive customer engagement
• Reduce operational costs
• Increase marketing efficiency
• Increase revenue opportunities
• Increase smart meter take up
• Affect demand response
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Thank you. Any questions?
Ian Perry
+44 7917 758857
www.onzo.com