IACC-ITS.PPT June 1, 2001 Computer Lab Operations Dan Inlow IACC-ITS Joint Meeting June 1, 2001.
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Transcript of IACC-ITS.PPT June 1, 2001 Computer Lab Operations Dan Inlow IACC-ITS Joint Meeting June 1, 2001.
IACC-ITS.PPT June 1, 2001
Computer Lab Operations
Dan Inlow
IACC-ITS Joint Meeting
June 1, 2001
IACC-ITS.PPT June 1, 2001
Services Provided
Operation and Maintenance of Student Access Computer Labs
- access to latest computer technology for general student population
- computer classroom setting reservable by faculty and staff
- personal assistance to lab users
Computer-based Class Support Service Trends - Wireless network computer technology
IACC-ITS.PPT June 1, 2001
Metrics--Overall Lab Use
0100002000030000400005000060000700008000090000
100000
Sum Fall Win Sprg qBrk
Quarter
Total Sign-ins
FY 99-00FY 00-01
IACC-ITS.PPT June 1, 2001
Metrics--Use by Major
0100002000030000400005000060000700008000090000
Use
rs
AGRI
ARCHBUS
EDUENG
LIB A
RT
SCI MATH
OTHER
User sign-ins by Major
FY 99-00 FY 00-01
IACC-ITS.PPT June 1, 2001
Metrics--Use by Classes
0
200
400
600
800
1000
1200
1400
HO
UR
S
Sum Fall Win Sprg
Lab hours Reserved
FY 99-00 FY 00-0130% increase
IACC-ITS.PPT June 1, 2001
What You Asked Us to Do
2000 IACC Sweep Summary– Develop plan to refresh Labs– Maintain list of resources available – Address college-specific needs
2000 Deans Sweep Summary– Participation in technology evaluations– Averse to spending on hardware and software– Extend support hours
IACC-ITS.PPT June 1, 2001
What We Did To Meet Your Needs 2000 IACC Sweep Summary
– Developed plan for refresh of ITS Labs; helped initiate campus plan based on inventory of student access labs.
– Improved network infrastructure and environmental aspects of several labs
– Maintain current listing of ITS labs with hours,resources and status.
– Partnered with CLA, CAED to refresh labs and address discipline-specific and campus wide issues
– Resource25 Class Scheduling Project
– http://www.ims.calpoly.edu/ims/computer/labIndex.html
IACC-ITS.PPT June 1, 2001
What We Did To Meet Your Needs 2000 Deans Sweep Summary
– Partnered with CAED to refresh Arch Lab with full campus access– Partnered with CLA on lab refresh -21” monitors,
933mhz/256/30GB– Re-opened Science North Lab for self-instruction use >100
hrs/week
IACC-ITS.PPT June 1, 2001
User Survey Metrics-Students
TOP SIX responses were:
#6 Faster Connectivity – Computer labs sped up connectivity by installing 4 new Cisco network switches, upgraded 2 others. Two lab direct fiber optic connections to the campus backbone.#5 More PC’s – More space to put them in is greatly needed.#4 More Open Access Time – Extended library lab hours & new lab in Architecture.#3 Color Printer Access – Color Laser in 05-308 and inkjet in 20-126#2 More Computers – mostly in the library, additional space is needed.#1 All Night Hours – extended hours until 2am in the library, metrics reveal that 310 people signed between 1am and 2 am since January 8th.
IACC-ITS.PPT June 1, 2001
Benefits Derived in FY 00/01 Students have more access to more current systems than at this
time last year Faculty can make use current software releases on more capable
hardware platforms Lab users in PE, CAD Lab, Java Projects Lab and Library
experience better network performance Systems are managed more efficiently due to improved network
infrastructure. Users experience fewer “broken” PCs’, due to faster, more efficient re-imaging.