IA RTE Haiti_phase 2 Final Report

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    INTERAGENCYREALTIMEEVALUATIONOFTHEHUMANITARIANRESPONSETOTHEEARTHQUAKEINHAITI

    20MONTHSAFTER

    SilviaHidalgo,withsupportfromMariePascaleThodateJanuary

    2012

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    ACKNOWLEDGEMENTS

    The evaluators wish to express their profound gratitude to all those who shared their constructivecriticalviewsandhelpedshapetheconclusionsandrecommendationscontained inthepresentreport.

    Weare

    especially

    grateful

    to

    the

    Haitians

    we

    met

    who,

    once

    again,

    generously

    and

    patiently

    found

    the

    timetocommunicateandtooffertheirconcernsandideas.

    Wearegrateful for thesupport received fromConcern,OCHA, IEDARelief, IOM,UNHabitat,UNICEF,UNFPAandUNOPS.

    Finally,theauthorswouldespeciallyliketothankTijanaBojanic,withoutwhosesupportthisevaluationcouldnothavebeenundertaken.

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    LISTOFACRONYMSANDABBREVIATIONS

    CAP ConsolidatedAppealProcessCCCM CampCoordinationandCampManagementCDAC CommunicationwithDisasterAffectedCommunitiesCMO CampManagementOperationsCNSA CoordinationNationaledelaScuritAlimentaireCNE CentreNationaldesquipementsCO CountryOfficeCSC CoordinationSupportCommitteeCTC CholeraTreatmentCentreCTU CholeraTreatmentUnitDAD DevelopmentAssistanceDatabase(DAD)DINEPA DirectionNationaledelEauPotableetdelAssainissementDPC DirectiondelaProtectionCivileDSRSG DeputySpecialRepresentativeoftheSecretaryGeneralECHO EuropeanCommissionHumanitarianAidandCivilProtection

    ERC

    EmergencyRelief

    Coordinator

    FAO FoodandAgricultureOrganizationFTS FinancialTrackingSystemGACI GroupedAppuidelaCooprationInternationaleGoH GovernmentofHaitiICG InternationalCrisisGroupIHRC InterimHaitiRecoveryCommissionGBV GenderbasedviolenceHC HumanitarianCoordinatorHCT HumanitarianCountryTeamHQ Headquarters

    HIC

    Humanitarian

    Information

    Centre

    HRF HaitiReconstructionFundIARTE InterAgencyReal TimeEvaluationIASC InterAgencyStandingCommitteeICC InterClusterCoordinationICRC InternationalCommitteeoftheRedCrossIDB InterAmericanDevelopmentBankIDP InternallydisplacedpersonIHRC InterimHaitirecoveryCommissionIM InformationmanagementIFRC InternationalFederationoftheRedCrossINFP InstitutNationaldeFormationProfessionnelle

    IOM

    InternationalOrganization

    for

    Migration

    ISF IntegratedStrategicFrameworkJ/PHRO J/PHaitianReliefOrganizationMARNDR MinistredelAgriculture,desRessourcesNaturellesetduDveloppementRuralMAST MinistredesAffairesSocialesetduTravailMENFP MinistredelducationNationaleetdelaFormationProfessionnelleMICT MinistredelIntrieuretdesCollectivitsterritorialesMINUSTAH UnitedNationsStabilizationMissioninHaiti

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    MPCE MinistredelaPlanificationetdelaCoopration ExterneMTPTC MinistredesTravauxPublics,Transports&CommunicationMSPP MinistredelaSantPubliqueetdelaPopulationNGO NongovernmentalorganizationOCHA OfficefortheCoordinationofHumanitarianAffairesOHCHR OfficeoftheHighCommissionerforHumanRightsPDNA

    Post

    Disaster

    Needs

    Assessment

    and

    Recovery

    Framework

    RC ResidentCoordinatorSRSG SpecialRepresentativeoftheSecretaryGeneralTRIAMS TsunamiRecoveryImpactAssessmentandMonitoringSystemUN UnitedNationsUNCT UnitedNationsCountryTeamUNDP UnitedNationsDevelopmentProgrammeUNFPA UnitedNationsPopulationFundUNIFEM UnitedNationsDevelopmentFundforWomenUNHABITAT UnitedNationsHumanSettlementsProgrammeUNICEF UnitedNationsChildrensFund

    USAID

    UnitedStates

    Agency

    for

    International

    Development

    UNOPS UNOfficeforProjectServicesWASH Water,SanitationandHygieneWatSan WaterandsanitationWFP WorldFoodProgrammeWHO WorldHealthOrganization

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    TABLEOFCONTENTS

    ACKNOWLEDGEMENTS

    2LISTOFACRONYMSANDABBREVIATIONS 3

    EXECUTIVESUMMARY 6INTRODUCTION 6I. INTRODUCTION 17I.1 BACKGROUNDANDAIMOFTHEEVALUATION 17I.2 METHODS,SCOPEANDSTRENGTHSANDWEAKNESSESOFTHEEVALUATION 18I.3 CONTEXT 21II. MAINACHIEVEMENTS,GAPS,LIMITSANDCONSTRAINTS 24II.1 MAINACHIEVEMENTS 24II.2 THEBIGGAPS:DURABLESOLUTIONS,LIVELIHOODS,ACCOMMODATION,COMMUNICATIONANDCONTINUEDSUPPORT 27II.3 LIMITSANDCONSTRAINTS 29II.4 PROGRESSONMAINRECOMMENDATIONSEMERGINGFROMFIRSTPHASEOFTHERTE 31III.

    COHERENCE,

    CONNECTEDNESS

    AND

    SUSTAINABILITY

    OF

    THE

    RESPONSE

    33

    III.1 LACKOFCLARITYANDCONSENSUSONWHATCONSTITUTESHUMANITARIANACTIONINHAITI 33III.2 UNCERTAINPLANNING 34III.3 TRYINGINTERRELATIONSHIPS 34III.4 SUSTAINABILITYOFEFFORTS 35III.5 LIMITEDTAKEUPOFHUMANITARIANCONCERNSINLONGERTERMRECOVERYEFFORTS 35III.6 PILOTINGANDLINKINGEFFORTS 36IV. COORDINATIONANDCLUSTERTRANSITION 36IV.1 LIMITEDCONNECTIONBETWEENDIFFERENTCOORDINATIONMECHANISMSANDACTORS 36IV.2 CLUSTERTRANSITION 38V. INFORMATION 38V.1 CLUSTERDRIVENINFORMATIONSYSTEMS 38

    V.2

    ENGAGINGWITHOTHERACTORSONINFORMATIONMANAGEMENT

    39V.3 COMMUNICATIONEFFORTS 39

    VI. SUMMARYOFFINDINGSANDLESSONSLEARNED 40VII. CONCLUSION 42VIII. KEYRECOMMENDATIONS 46ANNEX1:TERMSOFREFERENCE 51ANNEX2:REPORTONTHEFOCUSGROUPHELDWITHHAITIANSTAFFINVOLVEDINTHEHUMANITARIANRESPONSE 60ANNEX3:REPORTONTHEIARTEWORKSHOPONTRANSITION 66ANNEX4:TRANSITIONSTRATEGIESOFCLUSTERSINHAITIANDOPTIONSFORLINKING/MERGINGTHEMINTOOFFICIALSTRUCTURES 71ANNEX5:TIMELINE 93ANNEX6:RECOMMENDATIONSFROMTHEWORKINGGROUPONCOMMUNICATIONSATTHERTEWORKSHOP 94ANNEX7:OVERVIEWOFCOORDINATIONFRAMEWORKS 95ANNEX8:FOCUSGROUPS,GENERALMEETINGSOBSERVEDANDVISITS 98

    ANNEX9:LISTOFPERSONSMET

    100

    ANNEX11:SELECTEDREFERENCES 105

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    EXECUTIVESUMMARYIntroduction

    ThisreportsummarisesthesecondphaseoftheInterAgencyStandingCommitteesInterAgencyRealTime Evaluation of the response to the Earthquake, twenty months after the disaster event. Theearthquake that struck Haiti on January 12th 2010 had a drastic effect on the countrys human andinstitutionalpublicandtheprivatesectorcapacity.Anestimated230,000peoplelosttheirlives;300,000morewere injuredandover1millionwere lefthomeless.1Thedevastatinghumanitariansituationwascompounded by Haitis underlying vulnerabilities and high level of chronic poverty. In response, theinternationalcommunitymountedamassivehumanitarianreliefeffortand fiftyfivedonorspledgedatotalof$4.59billioningrantsfor2010and2011towardstherebuildingofthecountry.2

    Given the scale of the disaster and subsequent humanitarian response, the InterAgency Standing

    Committee (IASC) launched a multiphase exercise to inform decision makers at national andheadquarters levels, to draw lessons and allow corrections to be made where necessary. TheHumanitarian Country Team (HCT) is intended to be the most immediate user of the feedback andrecommendationsoftheevaluation.

    The firstphaseof the InterAgency RealTimeEvaluation, completed inMay 2010, covered the initialresponse. The second phase was initially foreseen to take place in October 20103and focus in aforwardlooking manner on interagency coordination problems or operational challenges during thetransitionphase.Theprocesswaspostponed,duetotheOctober2010choleraoutbreakandthedelaysinstartingthetransitionphase.

    Thissecondphasesoughtto:

    Analyse and provide lessons for the ongoing response, with a particular focus on coordinationbetweendifferentactorsinvolved;

    Examineoptions

    for

    linking

    humanitarian

    response

    structures

    with

    longer

    term

    and/or

    government

    establishedmechanisms;and

    Analyse theextent towhich the findingsand recommendations from the firstphaseof the InterAgencyRealTimeEvaluationhaveinformedtheevolvinghumanitarianresponseinHaiti.

    MethodologicalApproach

    The evaluation team4carried out the evaluation between August and October 2011, starting with aninitialthreeweekcountrymission.ThefieldworkwasfollowedbydebriefingsandmeetingsinHaitiandNew York. A workshop on the preliminary findings of the evaluation was held in PortauPrince inadvanceof theCommon AppealProcess (CAP)2012workshop.Additionaldatawasgathered later in

    Haitiuntil

    the

    end

    of

    October

    2011.

    Interviews

    were

    conducted

    with

    more

    than

    250

    individuals

    from

    Haitian institutions and international agencies (facetoface interviews, focus groups andteleconferences)aswellaswithindividualsandgroupsfromtheaffectedcommunitiesindifferentsites

    1GoHfigures(estimatesofthenumberofdeadvary).

    2PledgedattheMarch2010InternationalDonorsConferenceheldinNewYork.

    3TwoscopingmissionsinMarch2011andJuly2011furtherfinetunedtheinitialTermsofReference.

    4TheteamofthreeindependentevaluatorswasreducedtotwooneHaitian,oneinternational aftertheinitialfieldphaseof

    theevaluation.

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    in PortauPrince and Logane and facing different situations5. An additional debriefing for IASCmemberswasheldinGenevainDecember2011.

    Section1inthereportexplainsthebackground,methodologyandconstraintsoftheevaluation.Findingsare presented in sections two to five. Summary of findings and lessons learned are in section VI,conclusioninsectionseven,andsummaryofkeyfindingsandrecommendationsarebroughttogetherinsection

    eight.

    A

    note

    on

    cluster

    transition,

    prepared

    for

    managers

    in

    the

    field

    in

    advance

    of

    the

    finalizationoftheevaluation,ispresentedinfullinAnnex4.

    ContextualConstraintsontheHumanitarianResponse

    Atthetimeofthisevaluation,twentymonthsaftertheearthquake,thehumanitarianresponsetotheinitial catastrophe has unfolded within a context of multiple crises, including a cholera epidemic,hurricanes,andpoliticalandsecuritychallenges.Peoplewhowerealreadylivinginsituationsofpovertyand vulnerability before the earthquake are now in a situation of severe need.Despite increasingconstraintsonfunding,transitionhasbeenhighontheagendaasaresultofthegrowingdesiretomoveawayfromhumanitarianresponseandreliefandtoofferdurablesolutionstoexistingneeds.

    As phasing out of humanitarian aid did not go hand in hand with concrete steps towards recovery,speedinguptherecoveryandreconstructionprocessbecameamajorpriorityin2011.Theabsenceofagovernmentformuchoftheyear2011andthefactthattheworkofInterimHaitiRecoveryCommission(IHRC) was questioned (its mandate was due to expire in October 2011) resulted in prolongeduncertaintyandinstitutionalfragility.Atthesametime,therehavebeen groundsforoptimismlinkedtothe newly elected Presidents leadership and elements of his programme. Vision, leadership anddecisionmakinghavebeenlackinginthepastinHaiti.PresidentMartelly'scommitmentsoneducationandthe16/6Projectpresentbothchallengesandopportunitiesforpositivechange.

    Achievements,GapsandChallenges

    Bytheendof2011,thekeyachievementsoftheresponsehavebeen:mainstreamingdisasterpreparedness;aneffectiveresponse incamps,withpopulations largelyfreeofcholera;recentprogress on the rate of rubble removal, which had been a key obstacle for recovery;developments on transitional shelter solutions; implementation of integrated neighbourhoodbasedapproaches;andprogressonimprovingwaterandsanitationinthelongerterm.

    Therewasconsiderableconsensusamongstrespondentsonthedeficienciesoftheresponseandcurrentexistinggaps,withHaitianactorsfarmorecriticalofthe internationalresponseatthisstage.Themainshortcomings as perceived in AugustOctober 2011 include: durable solutions; livelihoods;accommodation; communication; and provision of continued support to address remaining needs.Internationalactorsunderlined that,despite thehugeeffortsdeployed,manycriticalconstraintshaveaffectedtheoverallresponseandthespeedofrecoveryinthisperiod.

    Inadditiontoexistingcontextualconstraints,thehumanitariancommunityinHaitihasbeenfacingthreemainchallenges:

    5Suchas campresidents,relocates,evictees,affectedremaininginneighborhoods,beneficiariesandnonbeneficiariesofhousesrepairedandtransitionalshelter,etc

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    Acutehumanitarianneedspersistwithonlylimitedresourcestoaddressthem.Operationsarescalingdownwithoutsustainablesolutionsbeinginplace.

    Assistance that does not favour durable solutions no longer meets Haitian expectations.Humanitariangoalsarenotalwaysunderstoodandthehumanitariancommunitysmethodsand instruments (i.e. forms of assistance, the Humanitarian Country Team (HCT) as adecisionmaking body, the Consolidated Appeal Process (CAP), methods of needsassessmentandmonitoring)arerepeatedlyquestioned.

    Theaidcoordinationanddeliverysystemhasnotbeensufficientlyrationalisedoradaptedtothefastchangingrealityonthegroundandtheneedformoreinteractionwithotheractors(e.g.GovernmentofHaitianddevelopmentdonors).

    The evaluation has identified many areas where data collection, needs analysis, consultation andcommunication,interagencyactionandactionwithgovernmentneedtobestrengthenedsothatgainsmadesofararenotlostasagencieswinddown. Themaininformationalchallengeishavinganoverallassessment of needs that can better guide the response, prioritisation and appeals. More preciseinformationontheneedsofearthquakeaffectedpopulationsandtheextentofcoverageisessentialtoplantheresponseasitmovesforward.

    The evaluation found that there is a lack of continuing capacity for assessing and crossvalidatinginformation.Intersectoralcoordinationhasbeenregardedasweakbymajorityofintervieweesandhasnot facilitated furthertakeupofeithercrosscuttingormultidimensional issues.Amonitoringsystemrecently established, with clusters quarterly reporting on progress against key indicators, is basedexclusivelyondataemanatingfromtheclusters;aseachclusterhasitsownmethodsofdatacollection,consolidationofindicatorsandcorroborationofdataremainsachallenge.Atpresenttheprevalentviewamong actors is that the process is too timeconsuming and that the capacity for providing theinformationisoftennotsuffcient.Informationmanagementsystemsrequiremorebuyin,andshouldbeexpanded and connected to meet the needs of stakeholders and address progress on transition (i.e.achievingdurablerecoverysolutions).

    Transition isontheagendabutneedsavision,astrategy,aplanand leadership.Theevaluationfoundthatthecoordinationandplanningmechanismsarenotfullyadaptedtothecurrentcontext.Anoverallaid coordination framework integrating all phases of assistance has been lacking. In an evolvingenvironmentwherethevastmajorityofagenciesarescalingdown,rolesandresponsibilitiesarefurtherblurredbythemismatchinthelevelofresourcesacrosshumanitarian,developmentandgovernmentalactors.There isaneed fordefiningandunderstandingnew rolesand clarifying responsibilities in themovetowardstransitionanddevelopment.

    Amajorissue,consistentlyraisedwithevaluators,waslimitedfundingavailableforhumanitarianaidinthe context of a projectdriven recovery and reconstruction process. While a focus on lifesavingactivities is still required,withvulnerablepopulations facingmultiple threats, the2011 revisedCAP is

    only56

    per

    cent

    funded

    and

    60

    percent

    of

    the

    government

    budget

    depends

    on

    international

    assistance.

    InSeptember2011,donorshadonlydisbursed43percentofthe$4.59billionofthetotalpledgedforrecoveryandreconstructioninthe20102011timeframe.

    The length of time required to achieve results was identified as a key limitation to planning fortransition. The organisational structures of the main agencies are considered costly and not flexibleenough,yetagenciesstillfeeloverstretchedintheircurrentcapacities.Withstructuresremainingintactandlargelyhavingtofocusonaddressingconstraintsratherthanonachievingresults,delaysinprogress

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    haveconsequencesforcosts.TheresponseinHaitihasbeenmoreexpensivethaninotherrecentcrises(e.g. Pakistan, Sri Lanka) and has far exceeded initial estimates, with projects reported as exceedingthemby2.5to3times.

    TheresponsehasbeenhinderedbyalackofengagementinagenuinetwowaycommunicationandtheeffectivesupportofHaitians,whofeelsidelinedandareincreasinglycriticalofNGOsandtheoverallaideffort.

    The

    humanitarian

    community

    has

    been

    limited

    in

    its

    communications

    by

    not

    having

    asufficiently

    clear understanding of Government of Haiti (GoH) recovery plans with respect to, for example, aresettlementstrategy.WhileplanssuchastheActionPlanfortheNationalRecoveryandDevelopmentofHaitiweredrafted inadvanceof theMarch2010donorsconference, theyoften lacked legitimacywithinthecountrybecauseofboththe limitedHaitianparticipation intheirpreparationandthe2011change of government. The commitment of the new GoH and the need to progress from the initialhumanitarian crisis response towards transition and longer term development present valuableopportunitiesforadjustingthecurrentaidarchitectureinHaiti.

    Followuptoevaluationrecommendations

    Whilethere

    was

    no

    formal

    follow

    up

    or

    management

    response

    to

    the

    first

    phase

    of

    the

    IA

    RTE,

    progress

    hasbeenmadewithrespecttothreeofitsmainrecommendations.First,thehumanitariancommunityhasincorporatedinitsresponsethechallengesofmainstreamingdisasterpreparedness.Second,thereisgreaterawarenessoftheneedforhumanitarianactorstoadapttheirresponsetotheparticularneedsofan urban environment. Humanitarian efforts have continued to focus on neighbourhoods, andcommunitybased integrated approaches are increasingly favoured and implemented. Third, specificrecommended actions were taken to make the response more inclusive. These have not yet provensufficient to effectively address the extent of the problem. Finally, the response did not manage toextenditscoveragefullytotheearthquakeaffectedpopulationsinruralareas.Geographiccoveragehasbeenextendedtosomedegreetomeetsomeurgentneedsinthecountryside(mainlycholera).

    The

    humanitarian

    community

    needs

    to

    improve

    utilization

    focused

    approaches

    to

    evaluation.

    At

    this

    time inHaititherearenotenoughexamplesofsystematicfollowuptoevaluations(e.g.bydevelopinganoperationalplanbasedonrecommendationsandassessingprogress4to5monthslater).Moreover,systemwide evaluations like InterAgency Real Time Evaluations should be better integrated intooperationalplanningtobeusedeffectively.

    KeyRecommendations

    The recommendations below are intended to offer insights into how continuing and urgenthumanitarianneedscanbemetasthistransformationtakesplace.

    1. Furtherengagewith thenewgovernmentandHaitiansociety toclarifyandunderstandnew

    priorities,objectives

    and

    strategies

    and

    better

    adapt

    the

    response

    and

    collective

    action.

    Thehumanitariancommunity,incoordinationwithdevelopmentactors,needstoreengagewiththenewgovernmentandtheHaitiansocietyandtakeadvantageof institutionalchangessuchastheNewHousingAuthority toadapt itsapproach,bettercommunicateitsconcernsandjointlydefineanactionplanthataddresseshumanitarianprioritiesandprovidesclarityfortransition.Thisincludesreachingouttoand involvingthediasporaandtheprivatesector(e.g. learningfrom initiatives likeSoulofHaiti,and liaisingwithmembersofthePresidentialAdvisoryCouncil).

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    Intheimmediateterm, theHCTincoordinationwiththeUNCT,shouldtaskasmallleadgroup(45 of relevant key leaders in the response) to approach the new Haitian government and tocollaborateat thehighest level in theclarificationofconcernsandpriorities.Thegroup should, ifpossible,haveRedCrossparticipationandincludeOCHA,UNDPandUNICEFleadership.

    Either therecently formedadvocacyworkinggrouporanewoneshould informand followuponthe processed described above and provide information to the lead group. By working withdifferentlevelsofgovernmentandotherHaitianactors,thisgroupcouldeventuallydefineaclearerroadmaptoguidetransitionandaddressremainingneeds.Thegroupshould includeparticipationfromprotectionclusterandCampCoordinationandCampManagement(CCCM)/shelter clusters.

    TheinternationalcommunityinHaitiHCT,UNCT,G12,OfficeoftheSpecialEnvoy,etc. needstoconveytheneedforacoherentprocessfor formulatinganoverallresettlementstrategyandplan.Subsequentlytheplanshouldbesupportedandusedtoalignefforts.ThenewHousingAuthorityinHaitishouldbeencouragedtodefinepolicyandstrivetoworkwithinanagreedoverallresettlementstrategy.

    The HCT should also oversee a process to redefine an advocacy plan which would conveyhumanitarianconcernsandencouragegenuinetwowaycommunicationwithaffectedpopulationsandnationalNGOs.

    To achieve this, additional leadership, decision making and a stronger and more strategic HCT isneeded,andhighlevelGoHpresenceat theHCTshouldalsobeconsidered.OCHAwouldalso requireadditionalsupport.

    2. Reformandrationalisecoordinationtofosterintegration,advancehumanitarianconcernsandconnecthumanitarianactionwithotherphasesorcategories(i.e.recovery,reconstructionanddevelopment)andstakeholdersintheframeworkofanoverallresponse.

    TheHC/RCofficeshoulddevelopaproposalforestablishinggreaterlinksbetweentheCAPandtheIntegrated Strategic Framework (ISF), includingjoint monitoring of progress against established

    indicatorsand

    objectives.

    TheHCTshouldfurtherreviewitsdecisionmakingcapacityanddefineitsaspirationsandtargetsfor2012intermsofhowitcanengagewiththeGoH,developmentactorsandHaitiancivilsociety.

    Transition and Recovery as a topic should be a consistent agenda item at the HCT and inhumanitariandonor coordinationmeetings.Similarly,humanitarianconcerns shouldbeapointofdiscussioninG12meetings.

    Had the IHRCs mandate been extended, their representation at the HCT should have beenpromoted and a humanitarian aid issues focus area created within the IHRC (i.e. treated in asimilar way to DRR or other areas). OCHAs presence in Ministry of Planning meetings could beencouragedtoensurethathumanitarianconcernsareconsideredandprogressivelydealtwith inadurableway.

    The

    HCT

    should

    encourage

    a

    new

    strategic

    multi

    stakeholder

    exercise

    and

    planning

    process

    that

    includesrepresentationfromthehumanitariancommunity,takesstockofthecurrentsituationanddevelops a more detailed plan for transition to recovery and development. This should be doneseparatelyand inadvanceoftheCAPMYRexercisewhichfocusesmorenarrowlyonhumanitarianneedsandisnotasinclusiveorHaitispecific.

    3. RationaliseandtransitiontheclustersysteminHaiti

    Theprocessofproactiveplanningforclustertransition,basedonobjectives,shouldbecontinued.This

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    processshouldbejointlydrivenbyOCHA,UNDPandUNICEF.AdditionalsupportshouldbesoughtandprovidedbytheIASCatthegloballevel,OCHAHQ,UNDP/BCPRonclustertransitionandcoordinationonresettlement around key dates, outputs and milestones. The assessment for the rationalization andtransitioningofclustersplancanbedonethroughafourfoldprocess:

    Abottomupapproachtounderstandthearrayofgeographicallybasedcoordinationneedsatadecentralised

    level,

    at

    all

    scales,

    from

    neighbourhood,

    to

    communal

    section,

    communal,

    departmentaltonational.UNDPhasaroletoplayinsupportinglocalgovernanceandastrongerlongtermcoordinationarchitecture.

    Areviewoffuturescenarios,understandingtheplansandprioritiesoftheGoHunderthenewpresidency,suchasnewinstitutionsliketheHousingAuthority.Thisshouldtakeaccountoftheimplicationsforcoordinationandtheworkcarriedoutbyclusterstodate.

    Asectorbysectoranalysis , leadingtoasectorwideapproach insupportofamorecoherent,seamless response,addressing humanitarian issues, recoveryanddevelopment inparallel,aswellasstrengtheningpreparedness,decentralizationandothercrosscuttingissues.

    Specificconcertedactionforkeycrosscuttingandmultidimensionalissuesidentified.

    4.

    Considerfunding,

    costs

    and

    efficiencies

    TheHCTandUNCTsupportedbythegroupthatwasdefinedtocoordinateprojectsubmissionstotheIHRC should oversee efforts that review, reassess and quantify funding gaps for both humanitarianactionandadequatetransitiontorecovery,anddefineacoordinatedfundraisingstrategy.

    TheERCandHCshouldreachouttospecificdonorsincludingattheHQleveltoobtainfundingandadditionalstaffcapacityinpriorityunderresourcedareaslikeprotection.

    The CAP instrument should be better utilized for fundraising, distinguishing between overallneedsandthehumanitariancommunityscapacitytodeliver.

    Donorsshouldprovideflexiblefundingalignedwithprioritiesoutlinedinjointhumanitarianand

    recoveryplans.

    TheGoHanddonorsshouldemphasizetheneedforminimumtransactioncosts. Costandefficiencyconsiderationsshouldbe factoredinacrosstheresponse.Recoveryproject

    implementationmechanismsthatinvolvelessoverheads,reduced levelsofsubcontracting,andlesslagtimeforprocurementandimplementationshouldbeconsidered.

    Giventhecostofhumanresources,attentionshouldbepaidtoprioritisingtheuseoftimeandmoreefficientoperationalprocesses(e.g.fasterdraftingandapprovingofpolicypapers,limitingmeetings,etc.)

    Humanresourcepoliciesandpractices,specificallyforUNagencies,shouldberevisedtobecomemore flexibleandbetteradaptedtotheneedsoftheresponse(e.g.hiringnationalstaff,rapidshorttermdeployments,betteruseofexistingrosters,etc.)

    5. Supportcapacitystrengtheningandretaincapacityinpriorityareas

    OCHAandClustersneedtocontinuetofocusonbuildingthecapacityofnationalactors. Space for focusing on key humanitarian needs should be retained in a transition framework

    throughamoreconnectedOCHA(e.g.withincreasedpresenceintherecoveryanddevelopmentcoordinationefforts)andadditionalcapacityattheleveloftheHC/RCoffice.

    DRReffortsshouldbeprioritisedovertimeandfurtherintegratedintodevelopment.

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    More resources and capacity should be dedicated to protection issues through PROCAP withcontinuedsecondmentofcapacitytotheprotectioncluster,andadditionalresourcestoworkatthecommunelevel.

    Clusterleadagenciesshouldembedclustercoordinationcapacityintheirprogrammetosupportcounterpartsandbeinapositiontohelpreactivatetheclusterifneeded.

    Globallevelguidanceshouldbesoughtonthemultisectorialchallengeofresettlement.

    Thetablebelowsummariseskeyfindingsandrelatedrecommendationsoftheevaluation.

    Relatedfindingsandconclusions Recommendations

    The international community is keen onbacking the new Haitian leadership and itscommitments.(23)

    Plans and objectives of the Government ofHaitiarenotalwayswellknown.(54)

    Thereisaneed

    to

    further

    align

    response

    to

    objectivesofnewgovernment.(54)

    Top positions in the Government of Haitihave found it difficult to engage with thehumanitariancommunity.(55)

    Engagement between the humanitariancommunity and government ministries hasproven difficult without a new governmentinplace.(56)

    Haitianauthoritieshavefeltmarginalisedbythehumanitarianresponse(55)

    The priority for transitioning beyond postearthquake humanitarian response remainsdefining a comprehensive resettlementpolicy.(17)

    The goals and objectives of humanitarianresponsearenotalwaysunderstood.(52)

    Twowaycommunicationismissing.(77)

    R1. Further engage with the new government andHaitiansocietytoclarifyandunderstandnewpriorities,objectivesandstrategiesandbetteradaptresponseandcollectiveaction.

    The humanitarian community, in coordination withdevelopment actors, needs to reengage with the newgovernment

    and

    Haitian

    society

    and

    take

    advantage

    of

    institutional changes such as the New HousingAuthority to adapt its approach, better communicateits concerns and jointly define an action plan thataddresses humanitarian priorities and provides clarityfor transition. This includes reaching out to, andinvolving the diaspora and the private sector (e.g.learning from initiatives like Soul of Haiti, liaising withmembersofthePresidentialadvisorycouncil).

    In the immediate term, the HCT in coordinationwiththeUNCT,shouldtaskasmallleadgroup(45)of

    relevant

    key

    leaders

    to

    approach

    the

    new

    Haitian

    government and work with it at the highest level, toclarify priorities and concerns. The group should, ifpossible, have Red Cross participation and includeOCHA,UNDPandUNICEFleadership.

    To achieve this, additional leadership, decisionmaking and a stronger and more strategic HCT isneeded. OCHA would also require additional support.Highlevel Government of Haiti presence at the HCTshouldalsobeconsidered.

    The

    recently

    formed

    advocacy

    working

    group

    or

    a

    new

    oneshouldbeformedto followuponand informtheseprocesses,provide information to the leadgroupandwork at other levels with the GoH and other Haitianactors,andeventuallydefineaclearerroadmapthatcanfurther guide transition and address remaining needs.The group should include protection cluster andCCCM/shelter clusterparticipation.

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    The international community inHaitiHCT,UNCT,G12,Office of the Special Envoy, etc. needs to coherentlyconveytheneedforandconsequentlysupportaprocessofformulatinganoverallresettlementstrategyandplanthat canbe supportedover timeandhelpalignefforts.The

    new

    Housing

    Authority

    in

    Haiti

    should

    strive

    to

    work

    under an agreed resettlement strategy and help definethispolicy.

    The HCT should also oversee a process that involvesredefining an advocacy plan to convey humanitarianconcerns,andencourageatwowaycommunicationwithaffectedpopulationsandnationalNGOs.

    Anoverallaidcoordinationsystemhasbeenabsent.(63)

    Therehas

    been

    limited

    interaction

    between

    recovery and humanitarian coordinationframeworks.(64)

    New frameworks and approaches areneeded to overcome weaknesses incoordinationacrosssectors.(63)

    Themainobjectiveshaveyet tobedefinedfor an overarching transition plan thatincorporates the humanitarian response.

    (68)

    There is lackof clarityon the thresholdsofhumanitarian response. Emergencyresponse and development needs areintertwined.(59,61)

    There is no collective interaction betweenhumanitariandonorsandtheirdevelopmentcounterparts.(63)

    There is limited takeup of humanitarian

    concerns

    in

    longerterm

    development

    efforts.(63)

    Thehumanitarianresponsehashelpedpilotapproaches for recovery that can becontinuedandreplicated.(62)

    Assistance is being phased out without an

    R2. Reform and rationalise coordination to fosterintegrationandadvancehumanitarianconcernsand connecthumanitarianactionwithotherphasesor

    categories(i.e.

    recovery,

    reconstruction

    and

    development)andstakeholdersintheframeworkofanoverallresponse.

    Asastart,theHC/RCofficecoulddevelopaproposalforestablishing greater links between the CAPand the ISF,includingjointmonitoringofprogressagainstestablishedindicatorsandobjectives.

    The HCT should further review its decisionmakingcapacityanddefineitsaspirationsandtargetsfor2012interms of how it can engage with the Government of

    Haiti,development

    actors

    and

    the

    Haitian

    civil

    society.

    Transition and Recovery as a topic should besystematically made an agenda item at the HCT andhumanitarian donors coordination meetings. Similarly,humanitarianconcernsshouldbeapointofdiscussioninG12meetings.

    Had the IHRCs mandate been extended, theirrepresentation at the HCT should have been promotedandahumanitarianaidissuesfocusareacreatedwithinthe IHRC(i.e. inasimilarwayasDRRorotherareasareconsidered). OCHAs presence could be encouraged inMinistry of Planning meetings to ensure thathumanitarianconcernsareconsideredandprogressivelydealtwithinadurableway.

    The HCT should encourage a new strategic multistakeholderexerciseandplanningprocess that includesrepresentationfromthehumanitariancommunity,takesstock of the current situation and develops a moredetailedplanfortransitiontorecoveryanddevelopment.Thisshouldbeseparatefromanddoneinadvanceofthe

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    effective handover strategy. Recoveryeffortsarenotpickinguponmajorareasofneed that have been covered by thehumanitarian community. As a result,continuing humanitarian needs are largelyunmet.(59,60)

    CAP MYR exercise which more narrowly focuses onhumanitarian needs and is not as inclusive and Haitispecific.

    There has been much recent progress onplanning for cluster transition. UNICEF hasplayed a key role in advancing clustertransition(69)

    The cluster system and the IHRC facedifficulties in rectifying the initial lack ofinclusivenessandlimitedHaitianownership.(66)

    Involvement of Haitian NGOs has been

    largelyunsuccessful.

    (66)

    Focusing on sectoral tables for clustertransitionistoolimitedanapproach.(70)

    The current system can be furtherrationalised throughmergingkeyobjectivesoftheresponse.(68)

    The system is not yet adapted togeographicallybasedcoordination(70)

    Information management has to bereviewed in line with outcomes basedcoordinationandinformationneeds.(73)

    An overall needs assessment system isabsent, and the existing system is highlydependentontheclusterframework.(73)

    Mayors have played a key role in theresponse.(27,68,25)

    Crosssector

    and

    inter

    cluster

    coordination

    havebeenweak.(28,65)

    R3.RationaliseandtransitiontheclustersysteminHaiti

    Continue proactiveplanning for cluster transitionbasedon objectives. This process should bejointly driven byOCHA ,UNDPandUNICEF.Additionalsupportshouldbesought and provided by the IASC at the global level,OCHA HQ, UNDP/BCPR on cluster transition andcoordinationonresettlementaroundkeydates,outputsand milestones. The assessment for the rationalizationand transitioning of clusters planning can be donethroughafourfoldprocess:

    A bottomup approach to understand the array ofgeographically based coordination needs at adecentralisedlevel,atallscales,fromneighbourhood,tocommunalsection,fromdepartmentaltonational.UNDPhasa role toplay in supporting localgovernanceandastrongerlongtermcoordinationarchitecture.

    A review of future scenarios, understanding plansandprioritiesoftheGovernmentofHaitiunderthenewpresidency, and plans for new institutions like theHousing Authority. Also to understand the implicationsforcoordinationandtheworkcarriedoutbyclustersto

    date.

    A sector by sector analysis for a sectorwideapproach in support of a more coherent, seamlessresponse that addresses both humanitarian issues andrecovery and development, as well as strengtheningpreparedness, decentralization and other crosscuttingissues.

    Specific concerted action for key crosscutting andmultidimensional issues that tackle importantprioritiesthat are fundamental to address humanitarian needs,phaseout assistance (e.g. resettlement and livelihoods)and make way for a coherent framework forcoordination.

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    Thereisinsufficientfundingavailableforthehumanitarian response and recovery (i.e.contributions to the CAP and the HRF). (43)

    Theresponse iscostlyand itscosthasbeenunderestimated.

    (38,

    46)

    The CAPs effectiveness as a tool forfundraisingisquestionable.(43)

    IHRC isnotconsideredtobeacostefficientstructure.(21)

    Areas like protection are underresourced.(37)

    Lack

    of

    funding

    prospects

    acts

    as

    a

    disincentivetoplanningtransition.(59)

    R4.Considerfunding,costsandefficiencies

    The HCT and UNCTsupported by the group thatwas defined to coordinate project submissions to theIHRC should oversee efforts that review, reassess andquantify fundinggaps forbothhumanitarianactionandadequatetransitiontorecoveryanddefineacoordinatedfundraisingstrategy.

    TheERCandHCshouldreachouttospecificdonorsattheHQleveltoobtainfundingandadditionalcapacitythrough staff secondments in priority underresourcedareaslikeprotection.

    Donors should provide flexible fundingcommensurate to priorities outlined in jointhumanitarianandrecoveryandplans.

    The Government of Haiti and donors shouldunderlinetheneedforminimumtransactioncosts.

    Make better use of the CAP instrument forfundraising. Distinguish between overall needs and thehumanitariancommunityscapacitytodeliver.

    Factorin cost and efficiency considerations acrossthe response. Reconsider recovery projectimplementationmechanismsinfavouroflessoverheads,reduced levels of subcontracting, and less lagtime forprocurementandimplementation.

    Giventhecostofhumanresources,attentionshouldbepaidtoeffectivelymanagingtheuseofstafftimeandusing more efficient work processes (e.g. ensuring

    efficient

    processes

    for

    drafting

    and

    approving

    policy

    papers,limitingmeetings,etc.)Human resource policies and practices for UN agenciesshould be revised to become more flexible and betteradaptedtotheneedsoftheresponse(e.g.hiringnationalstaff,rapidshorttermdeployments,etc.)

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    Haitifacesmultiplevulnerabilities(16)andnot all elements of DRR have beenconsideredintheresponse.(36)

    Theabilitytotackleissueshasdependedoninformation available, whether there is adedicated

    cluster,

    sub

    cluster,

    working

    grouporhumanresourcecapacity.(35)

    Protectionat thiskeyjuncture isviewedasincreasinglycritical.(37)

    The absence of a resettlement policy hasbeenamajorgap.(33)

    Nationalcapacitiesarestillweak.(42)

    Capacitybuilding

    takes

    time,

    goes

    hand

    in

    handwithengagementand isnecessary forthesustainabilityofefforts.(56,59)

    R5.Support capacitystrengtheningand retain capacityinpriorityareas

    Prioritise DRR efforts over time which should befurther integrated into development. OCHA/Clustersneed to continue to focus on building the capacity ofnationalactors. Ensure thatspace for focusingonkeyhumanitarianneeds is retained in a transition framework through amore connected OCHA (e.g. with increased presence intherecoveryanddevelopmentcoordinationefforts)andadditionalcapacityattheleveloftheHC/RCoffice.

    Dedicatemoreresourcesandcapacitytoprotectionissues at this key juncture, through continuedsecondment of PROCAP capacity to the protectioncluster,andprovisionofadditionalresourcestoworkatthecommunelevel.

    Seek globallevel guidance on the multisectorialchallengeofresettlement.

    Cluster lead agencies should embed clustercoordination capacity in their programme to supportcounterpartsandbe inaposition tohelp reactivate theclusterifneeded.UN human resource practices should be reviewed tomakebetteruseofexistingrosters,allow fortemporaryredeployment,consideringthecapacitiesofpartnersandtobebetterabletoplaceHaitianstaffinkeypositions.

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    MAINREPORTI. Introduction

    I.1 BackgroundandAimoftheEvaluation

    1. Onthe12thofJanuary2010,anearthquakeofmagnitude7.0struckHaitisWestprovince,near

    Logne,affecting

    the

    capital

    Port

    au

    Prince

    and

    surroundings.

    The

    earthquake

    had

    devastating

    effects

    andaccordingtotheHaitiangovernment,resultedinapproximately230,000deaths,300,000wounded,andovertwomilliondisplacedpersons.Amassiveresponsewasmountedtofaceboththe immediatesituation and establish a bridge towards recovery. Constant challenges including issues with landtenure,limitedgovernmentcapacity,psychologicaltrauma,crime,extremepoverty,protectionissues,acompletelyoverburdened infrastructure system,and the arrayofactors involved foreshadowed thelonganddifficultpathaheadforHaiti.

    PORT-AU-PRINCE

    Cap-Hatien

    Gonaves

    Hinche

    Jacmel

    Jrmie

    Les Cayes

    Miragone

    Port-de-Paix

    Fort Liberte

    LesAnglaisTiburon

    Chantal

    Arniquet

    Camp PerrinManiche

    Cavaillon

    StLouisdu Sud

    Aquin

    GrandGoave

    PetitGoave

    Bainet

    Pestel

    Roseau

    BonbonAbricot

    DameMarie

    Les Irois

    Moron

    Ansed'Hainault Beaumont

    CorailPetitTroude Nippes

    BaraderesAnse-a-Veau

    L'Asile

    La vallee de Jacmel

    CayesJacmel

    Marigot

    Ernnery

    CercaCarvajal

    Vallieres

    TerrierRougeTrou

    du Nord

    CercaLaSource

    Thomassique

    Belladere

    Jimani

    LascahobasSautD'eau

    Thomonde

    Maissade

    Pignon

    LaVictoire Mombin

    Crochu

    Bahon

    Milot

    Limonade

    Dondon

    SaintRaphael

    Marmelade

    SaintMichelde l'Attatalaye

    Dessalines

    Petite Rivierede l'Artibonite

    Verrettes

    LaChapelle

    Mirebalais

    Grande Saline

    DesdunesL'Estere

    AnseRouge

    Mole StNicolas

    Bombardopolis

    Baie deHenne

    Jean Rabel

    BassinBleu

    Chansolme

    Anse-a-Foleur

    Saint Louisdu Nord

    LeBorgne

    Port MargotLimbe

    PilateGros Morne

    La Branle

    Plaisance

    Anse a pitres

    Grand Gosier

    FondVerrettes

    Ganthier

    Thomazeau

    CabaretArchaie

    LeoganeChambellan

    Perches

    Ferrier

    Carice

    BasLimbe

    Acul duNord

    Terre Neuve

    Boucancarre

    Kenscoff

    Carrefour

    PetionVille

    Gressier

    Cornillon

    Ile a Vache

    Anse-a-Galets

    Pointe-a-Raquette

    La Tortue

    Caracol

    Belle Anse

    Torbeck

    StJeanduSud

    Port-Salut

    CoteauxPort-a-Piment

    Chardonnieres Thiote

    Roche ABateau

    Ouanaminte

    Monte Criste

    Dajabn

    SaintMarc

    C U B A D O M I N I C A N

    R E P U B L I C

    H A I T I

    SUD EST

    NO RD ES T

    ARTIBONITE

    CENTRE

    SU D

    GRANDEA N S E

    NO RD OU ES T

    NI PP ES

    NO RD

    O U E S T

    LE DE LA TORTUE

    LEDELA GONVE

    PRESQU'LEDESBARADRES

    LES CAYMITES

    LE VACHE

    720'W7230'W730'W7330'W740'W7430'W

    200'N

    1930'N

    190'N

    1830'N

    180'N

    0 10 20 30 40 50

    km

    Legend

    Capital city

    Firstadmincapital

    Towns

    International Boundary

    Port

    Firstadminboundary

    Disclaimer:The designations employed and the presentation of materialon this map donot imply the expression of anyopinion whatsoever on the partof the Secretariat ofthe United Nations concerning the legalstatus of any country,territory,city or area orof its authorities, or concerning the delimitation ofits frontiers or boundaries. ReferenceSystem:UTM 18N, WGS84. Map datasource:United Nations Cartographic Section,ESRI,NaturalEarth, SR TM.Population exposure source:USGS

    Haiti - Population Esposed and Exposure Level

    Visit http://www.reliefweb.int/haiti to access this map and other crisis information.

    Light

    Moderate

    Verystrong

    Severe

    Violent

    Extreme

    Preceivedshaking

    7,261,000

    5,887,000

    1,049.000

    571,000

    314,000

    2,246,000

    332,000

    Populationexposed

    Strong

    2. In view of the magnitude of the disaster and the subsequent response, the InterAgencyStandingCommittee (IASC) launchedamultiphase InterAgencyRealTimeEvaluation (IARTE) for thecountry,toassessthedisasterresponse,informdecisionmakers,drawlessonsandallowcorrectionstobemade,inrealtimewhennecessary.Thefirstphasetookplacethreemonthsaftertheearthquakeandevaluatedtheinitialresponse.TheIARTEmissioninAugustSeptember2011ispartofthesecondphaseoftheevaluation,withthemainobjectivesto:

    Analyse

    and

    provide

    lessons

    for

    the

    ongoing

    response,

    with

    a

    particular

    focus

    oncoordinationbetweenthedifferentactorsinvolved;

    Examine options for linking humanitarian response structures with longerterm and/orgovernmentestablishedmechanisms;and

    AnalysetheextenttowhichthefindingsandrecommendationsfromthefirstphaseoftheInterAgency RealTime Evaluation have informed the evolving humanitarian response inHaiti.

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    3. BasedonthekeyevaluationquestionsforthesecondphaseoftheIARTE6thisreportfocusesonfourmainareasoftheresponse:

    Mainachievements,gapsandconstraints Coherence,connectednessandsustainabilityoftheresponse Coordinationandtransition Information

    I.2 Methods,ScopeandStrengthsandWeaknessesoftheEvaluation

    I.2.1. Background

    4. As per the Terms of Reference of the IA RTE of the Humanitarian Response to the HaitiEarthquake,thesecondphaseoftheevaluationwastocommencesixtosevenmonthsafterthe initialmissionandreflectuponrelevance,effectiveness,efficiencyandcoverageduringthetransitionphaseoftheresponse.Theprocesswaspostponed,duetotheOctober2010choleraoutbreakandthedelaysinstartingthetransitionphase.ThesecondphaseoftheIARTEintheendoccurredfourteenmonthsafter

    theinitial

    first

    phase

    mission,

    from

    August

    to

    October

    2011,

    with

    the

    terms

    of

    reference

    fine

    tuned

    over

    thecourseoftwofieldvisitsthattookplaceinMarchandJuly2011.7

    Inpractice,however, the secondevaluationphasewas timely in that the transitionprocesswasverymuchontheagendaofthehumanitarianactors inHaiti.Themaindifficultyatthis laterstagewastheevaluationslackofcapacitytoinfluencetheprocess,givenfundingchallenges,capacityconstraintsanddownscaling or finalising of humanitarian operations in Haiti.8Evaluators also faced some difficultiesarrangingmeetingswiththeHaitianauthoritiesandotherkeystakeholdersduringthefieldphaseoftheevaluation.

    1.2.2. Methods

    5. The findings of the evaluation are based on a triangulation process9drawing on six types oflargelyqualitativesourcesofinformation:

    semistructured interviewswithover250keystakeholdersonan individualorsmallgroupbasisinHaiti,PanamaandNewYork,10

    Stakeholdergroup Numberofpersonsinterviewed

    6See

    Terms

    of

    Reference

    in

    Annex.

    7ThefirstmissionincludedrepresentativesfromOCHAandUNICEFonbehalfoftheManagementGroupfortheevaluation;the

    secondmissionwasconductedbytheevaluationmanager,accompaniedbytheinternationalconsultantfortheevaluation.8Forthisreason,anumberoffindingsandconclusionswouldnothaverecommendationsatthislaterstage.

    9Evaluatorsusedtriangulationanddrewonmultiplesourcestoensurethatthefindingscouldbegeneralisedtotheresponseandwerenottheresultsofbiasortheviewsofasingleagencyortypeofactor.10ThefulllistofpersonsinterviewedisavailableinAnnexnumber9.Evaluatorsdidnotmanagetoobtainadditionalmeetings

    withGoHrepresentativesor the IHRC inHaiti throughUNagencycontactsbutmetwithauthoritieswhenobserving theCGIHaiti Action Network meetings in New York and the Inaugural Assembly of the Presidential Investment Advisory Board inSeptember2011.

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    Haitianauthorities 12

    HaitianNGOs 67

    Beneficiaries/affectedpopulationsduringprojectvisits

    54

    UNagencies 58

    IFRC 5

    InternationalNGOs 25

    Donors 12

    WorldBank/HRF 4

    OtherInternational 15

    Total 252

    observationofmeetingsinHaitiandNewYork, sixfocusgroups, fieldvisitsintheareaofPortauPrinceandLeogane, feedbackfromaonedayworkshopheldinPortauPrinceinadvanceoftheCAPworkshop,

    where evaluationfindingsandtransitionrelatedissueswerepresented, acomprehensivedocumentanddatareviewprocess.

    6. Overone thousanddocumentsmainlyaccessedvia internet, theDRLAHaitiHumanitarianAidEvaluationDatabaseandUNICEFwereconsultedtogatherinformation,compareandcontrastdataand

    establish

    timelines.11

    These

    included

    strategic

    plans,

    evaluation

    reports,

    surveys,

    project

    documents,

    minutesofmeetingsandotherreportsandinformationavailableonHaitiangovernment,clusters,OCHAHaitiresponseandNGOwebsites.Usingtriangulation,evaluatorswereabletocomprehensivelyaddressthemajorityofevaluationquestionsandvalidatefindingsinasystematicmanner.Asoneofsevenfocusareas,theteamsetouttogatherresponsesandviewsonthelevelofinformationavailableforevidencebaseddecisionmakingandinformationmanagement.Itisonthisissuethatevaluatorsfoundthattherewaslessinformationandsourcesforpropercrossvalidation.

    I.2.3. Timeline

    7. The field phase of the evaluation in Haiti started in August 2011 and initially lasted three

    weeks.

    12

    Additional

    meetings

    were

    undertaken

    until

    the

    end

    of

    October

    2011.

    An

    initial

    IASC

    preliminary

    debriefingtookplace inNYonSeptemberand later inGeneva inDecember2011.CAPrelatedfindingswere also shared in advance with OCHA and with participants attending the September CAP 2012

    11SeeAnnexnumber??onmeetings.Firstphaseprovidedabaselineagainstwhichtoassessprogress.HaitiDecember2009

    Clustercasestudygivesanoverviewofthepreearthquakestructureandsimilarissues.12Whiletheevaluationteamwasinitiallycomposedofonenationalconsultantandtwointernationalevaluators,oneofthe

    internationalevaluatorshadtodropoutaftertheinitialfieldphase.Therewere,however,onlytwointerviewsthatthisconsultantconductedalone.

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    workshop. The lead evaluator attended Haitirelated meetings in New York in September 2011 (e.g.ClintonGlobalInitiative,HaitiActionNetworkandMartellysPresidentialInvestmentAdvisoryCouncil).Anote for theCluster transition inHaitiwas submittedon October31st2011, to inform theongoingprocessesinlieuofthedraftevaluationreport.TheinitialdraftofthereportoftheIARTEphase2wassubmitted on November 10th 2011 and comments provided by the Advisory Group on the 7th ofDecember2011.

    I.2.4. Strengthsandweaknessesoftheapproach

    8. The evaluation relied on mainly qualitative methods. A survey of affected populations

    perceptionsoftheoverallinteragencyresponseinHaiti,whichwastoformapartoftheevidencebase

    for thesecond IARTE,wasdelayedandultimatelycancelled.Theevaluationconsideredthe resultsof

    the intentionssurveyamongearthquakedisplacedpeople living incampsreleasedbyIOM,ACTEDand

    CommunicatingwithDisasterAffectedCommunities(CDAC)Haiti.

    9. Theevaluationsoughtinformationfromdifferentsettingsandcategoriesofaffectedpopulation

    through purposive selection interviews (with population in neighborhoods and transitional shelters,

    owners,renters,

    people

    living

    in

    camps,

    evictees,

    yellow

    house

    repair

    beneficiaries,

    people

    that

    were

    relocated,beneficiariesindifferentcommunesofPortauPrinceandLeogane,etc.).Affectedpopulation

    viewsontheresponseandcurrentconcernswerehighlycorrelatedacrosscategoriesandevaluatorsfeel

    confidentthattheyhave,throughinterviewsandfocusgroups,accuratelycapturedHaitianviewsofthe

    response.

    10. A focus group with Haitian national staff working on the response was held during the field

    segmentoftheevaluation,inordertoprioritiseHaitianviews(seeannex).13Forconsistency,thissecond

    phase also sought to follow one of the methods of the first phase when using information received

    throughconsultationswith theaffectedpopulation.TheRTE identifiedkey issuesat the levelofboth

    directlyandindirectlyaffectedpopulation(outcomes)andtracedthembackthroughservicedeliverers.

    Atthetimeofthesecondevaluationphase,however,therewasverylittletotraceback,asthebulkoftheaffectedpopulationwasnolongerreceivinganyformofassistanceandmanyagencieshadphased

    outtheiraidorwithdrawn. Insomeinstances,theevaluatorswerenotabletoverifyproblemsthrough

    servicedeliverersastheywerenolongerinthecountryoraccessible14.

    11. TheevaluationfacedotherchallengesrelatedtotheextentandfocusofsomeofthequestionscontainedintheToR.IARTEsaremeanttoplacegreateremphasisonprocessesandimmediatelessonslearningthanonimpactevaluationandaccountability.ThequestionsintheToRfocusedontoagreaterextentonpastachievements,performanceandaccountability, rather thanon learningat thenationallevel.

    12. As

    the

    Humanitarian

    Country

    Team

    (HCT)

    is

    the

    most

    immediate

    user

    of

    the

    process

    and

    recommendationsofIARTEs,thelevelofinvolvementandownershipinthefieldisakeytoasuccessfulIA RTE. However, support to the role of the evaluators during the field phase was limited, as theevaluationwasnotcloselytiedtotheongoingstrategicworkoftheHumanitarianCountryTeamandthe

    13ThisfocusgroupwassuggestedbySavetheChildrensCountryDirectorinameetingwiththeCCOinJuly2011.Fora

    summaryonthecontentsofthemeetingseeAnnex??number.14AmongthosearetwogirlsrapedinCampJeanMarieVincentthatwerereferredbyIOMtoahealthfacilitybutwhocame

    backwithoutreceivingtreatment,aswellasseveralcasesofpoortransitionalhousing.

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    wideraid framework inHaiti.The IARTEAdvisoryBoardandamajorityof theHumanitarianCountryTeammemberswereengagedintheevaluationonan individual levelbutnotsomuchasagroup.TheevaluationwaspresentedattheHCTbuttherewerenoopportunitiestodiscuss it indetail,astheHCandthehumanitariancommunitywereoverstretchedwiththeConsolidatedAppealProcess(CAP).Theperson initially responsible for the evaluation within the office of the HumanitarianCoordinator/Resident Coordinator (HC/RC) and tasked with gathering of information onrecommendations

    emanating

    from

    evaluations

    and

    their

    follow

    up

    left

    Haiti.

    Actors

    involved

    in

    recovery

    and reconstructioneffortswerenot sufficientlyengaged inanevaluationwhich,although focusedontransition,wasstillperceivedasahumanitarianorattimesOCHAdrivenexercise.

    13. The IARTEhighlights themainpoints related tokeyevaluationquestions,butalsoprovidesa

    snapshotofthesituationatthetimefieldworkwasconducted.Anindepthassessmenttheactivities

    undertaken since May 201015could not be undertaken given the weak monitoring and evaluation

    systems in place. Certain questions in the IA RTE TORs dealing with accountability were difficult to

    addressinthecontextofHaiti,whereinformationavailableonoverallneedsandresponseislimited.The

    level of institutionaluncertainty at the timeof theevaluationalsoaffected its ability todefinemore

    specificrecommendationsandtobemoreforwardlooking.

    14. Recognising that one key characteristic of an IA RTE is that it can affect programming as ithappens, the evaluation sought to be useful and focus on issues of practical implementation. Aworkshop was held in PortauPrince with multistakeholder groups in advance of the ConsolidatedAppealsProcess(CAP)workshop,inwhichkeyevaluationissueswerediscussed.Contentthatemergedfrom both the IA RTE and CAP workshops were used to further crossvalidate findings. Many of theinputsoftheIARTEworkshopworkinggroupsweresubsequentlytakenintoaccountintheevaluation.AspartoftheIARTE,anoteonclustertransitionwaspreparedformanagersinthefieldinadvanceofthisreport,basedonissuesraisedintheworkinggrouponclustertransition.16Theworkshopsupportedlearningbutdidnotresultinprioritizedrecommendationsthatcouldbethebasisofanactionplanwithidentifiedtimeframesandresponsibleorganizations.

    15. Asithasbeenconductedoverayearandahalfaftertheearthquake,thisIARTEdiffersinscopeand focus from other similar exercises. It has focused heavily on transition issues and provides asnapshotofasituationshapedbyaresponsethathasbeenevolvingoveralongerperiodoftimeandhasbeeninfluencedbyamultitudeoffactors.

    I.3 Context

    Remainingacutehumanitarianneeds

    16. At the end of 2011, the humanitarian situation in Haiti remainsa challenge and still requires

    internationalsupport.

    At

    the

    time

    of

    the

    evaluation,

    the

    ERC

    determined

    priority

    humanitarian

    needs

    in

    Haitiover thecomingyearasbeing:access to safedrinkingwater,sanitationand food,andguardingagainstgenderbasedviolenceandforcedevictionsfromcamps.17Thesituationremainsfragile,marredbythechronicstructural issuesthataffected itevenbeforetheearthquake(PortauPrincehadnocity

    15Referencesinthereporttospecificprojectsorsectorsshouldberegardedasexamplesusedtoillustrateafindingandnotto

    specificallysingleoutanorganisationoractivity.16SeeAnnex4.

    17InSeptember2011,nearly70,000peoplehadbeenevictedfromcampswithoutalternativedurablesolutions.

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    planningandadeficitofhousingfor300,000people).AccordingtoIOMdata,despiteasharpdecreaseinthecamppopulation(ataratethathasbeendecliningsinceMarch2011)over550,000Haitiansliveinapproximately800displacementcampsscatteredmostlyaroundthecapital,PortauPrince(seeFigure1). There are continuing humanitarian needs, including protection concerns. A focus on lifesavingactivities is still required with vulnerable populations facing multiple threats, such as food insecurity,cholera and natural disasters (mainly frequent heavy rains and hurricanes).18At the same time,humanitarian

    donors

    have

    drastically

    reduced

    their

    funding

    in

    Haiti

    and

    the

    vast

    majority

    of

    organisationshaverunoutofresourcesandarephasingoutorhavealreadyceasedtheiractivities.19TheGovernmentofHaiti lacksthemeans totakeoverkeyservicessuchascholeratreatmentcentresandsanitation. Humanitarian donors would prefer that recovery and development efforts cover theseongoingneeds.

    Figure1:Internallydisplacedpersons(IDP)inrecordedsites

    0

    200,000

    400,000

    600,000

    800,000

    1,000,000

    1,200,0001,400,000

    1,600,000

    1,800,000

    Number

    Households

    Individuals

    Source:IOMHAITICampCoordinationCampManagementClusterDTMv2.0

    UpdateJulySeptember2011DisplacementTrackingMatrixV2.0UpdateSeptember30,2011

    Continuinguncertaintyandfragility

    17. PoliticalinstabilityanduncertaintycontinuedtoaffectHaitiin2011.Thecountrywaswithoutagovernment until October of that year, and the mandate of the Interim Haiti Recovery Commission(IHRC)expiredthatsamemonth.ThenewPrimeMinisterreportedlysoughtitsrenewalbutalsowantedto strengthen the Ministry of Planning and Cooperation. While the mandate of the United NationsStabilization Mission in Haiti (MINUSTAH) has been renewed with the support of the President, itspresence is increasinglyquestioned.Since thedisaster, thecountryhashadanegativeannualgrowthrate of minus 8.5 percent in 2010. Sixty percent of the Haitian budget continues to depend oninternationalassistance.Haitispresentscenarioisstillexplainedbyalackofleadership,decisionmakingon key issues, and an effective Government of Haitiled plan for recovery. The main priority andchallengefortransitioningfromthepostearthquakehumanitarianresponseremainsthedefinitionofacomprehensiveresettlementpolicy.

    Transitionstrongontheagenda,complicatedinpractice

    18. Transitionsareusuallycharacterizedbyashiftingemphasisfromlifesavingactivitiestorestoring

    1845%ofthepopulationfacesfoodinsecurity,thecholeraepidemichassofarinfected450,000peopleandclaimedmorethan

    6,500lives.19The2011revisedCAPisonly56%funded.KeyagencieslikeOFDAnolongerhavefundingforecastedforHaiti.

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    livelihoods, achieving development goals, and an increasing reliance on national ownership throughnational development strategies. There is recognition that the focus on transition should take placeimmediately after a disaster. Transitioning is regarded as essential to avoid creating a situation ofdependency.

    19. TheGovernmentof Haitihadofficially set the endof the reliefphase for July 2010 but laterextended

    the

    distribution

    of

    food

    aid

    until

    September

    of

    that

    year.

    Cholera

    and

    the

    2010

    hurricane

    seasonmaintainedthefocusonthehumanitarianemergency.Althoughspeedingupthereconstructionand recovery effort has been the priority in Haiti for 2011, the progress has been slow. For some,transitionisontheagendabutnotnecessarilyasaresultofaplannedprocessbutoffatigue(onthepartoftheaffectedpopulation,authorities,implementingagenciesanddonorswhoallwanttoseechange,tangibleresultsanddurable improvements).Forthevastmajorityofthose interviewed(approximately90 percent) reconstruction hasnotvisiblybegun.Themeansandactivitiesof internationalNGOsareincreasinglysingledoutasasignificantproblembythenewgovernment.

    20. AttheInternationalDonorsConference:TowardsaNewFutureforHaiti,heldinNewYorkon31March2010,55donors(nationalgovernmentsandmultilateralinstitutions)pledgedatotalof$4.59

    billionfor

    recovery

    and

    development

    aid

    programmes.

    For

    the

    combined

    20102011

    timeframe,

    donors

    hadinSeptember2011disbursed43percentofthistotal($1.97billion).Anadditional$2.08billionhasbeencommitted.

    21. The InterimHaitiRecoveryCommission (IHRC)was setup inApril2010 tocover the recoveryagendaforlimited18monthperiod(i.e.untilOctober2011).TheCommissionhasbeendescribedasacumbersomestructurewithacomplicateddecisionmakingprocessandhighoperatingcosts,whosefocus on projects has also restricted its ability to operate with strategic planning and oversight.Notwithstandingitsheavyandsluggishprocedures, internationalstakeholdersinterviewedfeltthattheInterim Haiti Recovery Commission (IHRC) was at the time of the evaluation at the point where onewouldhavewantedittobeayearago,withacompetentanddedicatedteam.Indeed,inMay2011the

    IHRC

    was

    deemed

    as

    not

    fully

    operational

    due

    to

    delays

    in

    staffing

    the

    Commission

    and

    defining

    the

    role of its Performance and Anticorruption Office and its limited ability to direct funding to Haitianpriorities,inpartbecausethoseprioritieshavenotbeenclear. SeveraldonorsandUNagencieswere,atthetimeoftheevaluation,consideringhowbesttorationaliseresourcesandhesitantoverwhetherthey should support staffing the IHRC at this stage or empower the Government of Haiti and itsministries.ThecurrentteamattheIHRChasbeenfocusingheavilyonbettercommunicatingitsmissionandactivitiesandextendingitsmandate.

    22. TheInterimHaitiRecoveryCommissionsPublicAccountabilityOfficereportedinJune2011that althoughnot allprojects provided financial updates less than$118millionhad been reported asdisbursedoutofthe$3.2billioninprojectsithadclearedforfunding. Amismatchofresourceshasalsoprevailedandbeen consistentlydenouncedby theOfficeof theSpecialEnvoy,as theGovernmentof

    Haitihas

    not

    been

    directly

    receiving

    sufficient

    funding.

    As

    an

    example,

    at

    the

    time

    of

    the

    evaluation

    PresidentMartellysteamwasstillworkingoutoftents.

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    Newleadership,roomforoptimismandopportunities

    23. President Martellys election and his "Four E's" programme of education, employment,environmentand the ruleof law (Etatdedroit),havebeenmetwithenthusiasm.Theadministrationwouldliketoproactivelyengagetheprivatesectorandthediasporainhumanitarianandreconstructionefforts.

    The

    international

    community

    iskeen

    on

    backing

    the

    new

    President

    and

    national

    leadership.

    His

    effort to talkwith theaffectedpopulationabout their needs isanencouraging sign.Oneof the newauthorities flagship programmes is the longterm reconstruction of sixteen neighbourhoods andcorresponding closure of six camps in PortauPrince known as the 16/6 project. Despite someconcernswiththe16/6project,itwasswiftlyapprovedattheIHRCandmanyhavewantedtoembraceitas a model of an integrated neighbourhood approach. The project is supported as part of theHumanitarian Coordinators proactive engagement with the new presidential team. Later on, inSeptember2011inNewYork,thePresidentannouncedhisplantocreateanewhousingauthorityunderthe Primature. This move was recommended by ICG among others.20Beyond the challenges andexpectationscreated,theprospectoffreeeducationforallbytheendofthePresidentstermisalsoseenasauniqueopportunitytopushfordevelopmentgoals.Mayorsthroughoutthepastyearhavealso

    exercised

    leadership

    and

    assumed

    roles

    enabling

    the

    response

    in

    many

    key

    areas

    within

    their

    communes.

    II. MainAchievements,Gaps,LimitsandConstraints

    II.1 MainAchievements

    Disasterpreparednessmainstreaming

    24. Preparedness was cited as a keyachievement of the response. Whenconsidering the three objectives of the

    current

    revised

    Consolidated

    Appeals

    Process (CAP), most progress has beenmadeon supporting targeteddisaster riskreduction interventions focused onpreparing for andmitigating the impact ofthe 2011 rain and hurricane season. Inpreparation for the hurricane season,humanitarian actors have implementedactivities in support of the HaitianGovernment,particularlytheDirectiondelaProtectionCivile (DPC).Acontingencyplanwas finalizedandcirculated,stockswereprepositionedbydepartmentandclusterandtwosimulationexercisesweresuccessfullycarriedout,testingcoordination

    mechanisms

    in

    the

    case

    of

    an

    emergency.

    The

    Direction

    de

    la

    Protection

    Civile

    has

    emerged

    strengthenedfromthecurrentresponse.21Alargelyeffectiveresponseincamps

    20ICG,PostquakeHaiti:SecurityDependsonResettlementandDevelopmentLatinAmerica/CaribbeanBriefingN25,28June201121Interviews,observationofDPCsroleinmeetingsandinthefield,OCHAIMCAPmonitoring.(Clermontetal.)DECstudyUrban

    disasterslessonsfromHaitiAStudyofmemberagenciesresponsestotheearthquakeinPortauPrince,Haiti,January2010foundthattheDPChademergedstrengthenedparticularlyatthedepartmentallevel."March2011(27)

    Thethreemainobjectivesoftheresponsebasedonthecurrentrevised2011CAPare:

    1. "Tofillcriticalgapsandprovidetargeted,catalyticinterventionswhichenablereintegrationorrecoveryofaffectedpopulationsandillustratehowdurablesolutionscanbeproduced."

    2. "Toensurehumanitarianinterventionswhichprovideprotectionandsavelivesamonggroupsmadehighlyvulnerablebyexposuretomultiplerisks:earthquakeinduceddisplacement,choleraoutbreaks,cycloneseasonthreatsorextremefoodinsecurity."

    3. "Tosupporttargeteddisasterriskreductioninterventionsfocusedonpreparingforandmitigatingtheimpactofthe2011cyclone.

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    25. Theevaluationfoundthattheresponseincampsandhadbeenaconsiderableachievementinachallengingcontext.22Amajorsuccessofthehumanitarianresponseisthattherehavebeennocholeraoutbreaks in thecamps.Assistancehasbeenprovidedandcampshavebeenmanagedunderdifficultcircumstances under threat of evictions, stigmatisation of camp population, insecurity, decliningassistance, and lack of durable solutions. The Camp Management Operation (CMO) units have alsoplayed

    apositive

    role

    in

    strengthening

    leadership

    at

    decentralised

    levels,

    both

    at

    the

    level

    of

    mayors

    and

    the Direction de la Protection Civile (DPC). Although there has been much discussion regarding theinternationalcommunitybeingexcessively focusedon the camps, lessvisibilityhasbeengiven to theworkoutsidecamps.

    Progressonrubbleremoval

    26. Debris removaland itsmanagementbecameapriority for theGovernmentofHaiti,as itwasaffectingprogressinotherareas.Theearthquakecreatedanestimated10millioncubicmetersofdebris.As inthecaseofcampmanagement,thecolossaltaskofdebrisremoval isanewneedcreatedbytheearthquake.Anestimated2millioncubicmetersofdebriswere removed in2010 (approximately650

    000m

    3

    of

    debris

    through

    initial

    Cash

    for

    Work

    efforts)

    and

    the

    target

    for

    2011

    was

    to

    manage

    afurther

    4

    million cubic meters. UNDP now estimates (October 2011) that almost half of the debris has beenmanaged.23Thishasbeenachieveddespitedecisionmaking, logisticalandfundingchallenges.Strategyhadbeen initially lackingandobstacles includedobtainingpermissions fromMinistryofPublicWorks,accessingneighbourhoods,andenteringheavymachinery.Projectcoordinationamongactors involvedin debris removal and residents refusing to authorise demolition of their houses were also cited asdifficultiesaffectingprogress.

    Transitionalshelter:Tshelter4.0

    27. Local production and construction capacity on transitional shelter (Tshelter) has been

    developed,

    both

    in

    terms

    of

    agency

    capacity

    and

    through

    training.

    24

    While

    there

    is

    a

    preference

    for

    findingdurablesolutions,appropriateTsheltersarestillanoptioninthemediumtermgiventhecurrentsituationandchallenges inHaiti,providedbeneficiarieshaveaccessto livelihoodsandservices.Clusterleveldiscussionsontransitionalshelterstandardslastedformanymonthsinmid2010,duetohighcostsof all available designs, lack of materials and many logistical challenges. Criteria for Tshelters haveincludedbeingsimultaneouslyresistantenoughtowithstandCategory1hurricanewindsandlastforupto5years,beredeployableandquickenoughtomountrapidly,aswellasbeingreusable,sothattenantscan relocate. Production and construction capacity has now been created and there are many goodexamplesofhowagencieshavemanaged toadapt to theHaitiancontextand themanychallengesofneighbourhoodsinPortauPrince.25Structurescannowtechnicallysupporttheweightoflaterimprovedconstruction.Somenewdesignshaveamezzanineandcanfurtheradapttothelackofavailablespaceinneighbourhoods and the fact that houses before the earthquake could have two stories and

    22Interviews,meetings,observation.Haitianssetupimpromtutentcitiesthroughthecapitalaftertheearthquake.Attheend

    ofJanuaryPresidentPrevalwasappealingfor300,000tentsandinitialintentionsweretomove400,000peopletolargercamps.23EvaluatorshadtheopportunitytodiscussJ/PRHOsrubbleremovalinBristouandBobinandtheCARMENproject(Centres

    dAppuipourleRenforcementdeMaisonsEndommages)24UNOPSforinstancethroughitswarehouseandproductioncentreinTabarrenowhasthecapacitytoproduce30sheltersa

    dayandmount20oftheminneighbourhoods.25Averyaccurateaccountofthechallengesandanexampleoftheprogressthatagencieshavebeenabletomakecanbe

    viewedonIFRCsiteandthelinkhttp://www.youtube.com/watch?v=bsjoADopKKA

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    accommodatetwofamilies.Giventhecomplexity,however,therearefewagenciesthathavebeenableto implement shelter projects successfully; costs, the need for technical expertise, procurementknowledge and especially time for community participation and dialogue have been underestimated.Majorconstraintshave included landownership issues, rubble removal in individualplots,and lackofsuitable public land for organized new temporary settlements. Mayors have exercised new roles anddemonstratedleadershiptoovercomesomeofthesebarriers.

    IntegratedNeighbourhood,SafeReturnandCommunityBasedApproaches

    28. Humanitarian agencies have piloted a strategy encouraging integration of key programmes intargeted urban neighbourhoods, now recognised as the Neighbourhood Approach (NA). The

    NeighbourhoodApproach

    isacomprehensive

    and

    rational

    approach

    to

    longer

    term

    resettlement

    and

    to

    helping households and communities restructure neighbourhoods and rebuild safer houses (i.e.,ultimatelybuildingbackbetterand restartingcityplanning inPortauPrince).For IFRC it ispartof itsstrategy to encourage integration of key programmes in urban neighbourhoods, involving the directimplementation of key services (shelter, water and sanitation, livelihoods support, community healthandriskreduction).26UNHabitathasbeensuccessfullyadvocatingtheSafeReturnapproachthathasbeenimplementedintheBristouandBobinneighbourhoods,amongstothers.27Theapproachalsohelpsovercome problems related to intercluster coordination, although coordination and collaborationamong different agencies remains crucial. 28 The agencies interviewed reported that they hadunderestimated the effort of consultation and participation within this communitybased approach,where processes are allimportant. Humanitarian projects that have shorter implementation periods

    tendto

    focus

    more

    on

    results

    than

    processes.

    29. The 16/6 project follows a similar rationale but is costlier (78 million USD to resettle 30,000

    26IFRCstrategyandOperationsupdaten28EighteenmonthsProgressReport2November201127AcoalitionofactorshavebeenworkingunderthisprojectmainlyimplementedbySolidariteswithECHOfundingwhereUNHabitathasbeensupportingneighbourhoodcommittees,UNOPSrepairingyellowhousesandmountingTsheltersinlieuofRedHouses,J/PRHOremovingrubble,etc.TheFrenchRedCrosshasalsobeenimplementingtheapproachinDelmas.28InterviewsandDECstudy.

    OtherEarthquakeresponseprogressindicatorshighlightedin2011CAPMidyearreviewShelter:64000familieshavebeenrelocatedintotransitionalshelter117200tents,1185052tarpsandover2.5millionNFIsweredistributedtorespondtoemergencyshelterneedsIn2011effortsfocusedonsupportingthereturnofaffectedpopulationstotheiroforiginortorelocationsites.Agriculture:Emergencyagricultureprojectsfacilitatingaccesstoinputsbenefitted200,000householdsandneighbourhoodsseedmultiplicationeffortsafurther25,100families.Livelihoodsactivitiestargeted48,200households.Education:371semipermanentsschoolsand139permanentschoolsreceivedassistance.

    700,000school

    children

    received

    school

    material.

    1,500,000

    students

    received

    school

    food

    rations.

    Health:17fieldhospitalswereestablished.345,000medicalkitsweredistributedbetweenJanuaryandMarch2011byPROMESS.900,000dosesofvaccineswereadministered.Surveillanceestablishedandfreeobstetriccareprovidedin63hospitalswithqualifiedpersonnel.Nutrition:NutritionalStabilisationUnits USN wereestablishedin9de artments.

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    people)andmoreambitiousinscope(bothintermsoftermsof improvedcityplanningasbulldozerswillbeinvolvedtointroduceservicesandthenumberofneighbourhoodstargeted).AftertheInterimHaiti Recovery Commissions approval of the 16/6 project, the Haiti Reconstruction Fund (HRF) hasfunded an initial tranche with 30 million USD, and the United Nations Country Team (UNCT) issupportingandcoimplementingit.TheexperiencegatheredbyagenciessuchasIOMandUNOPSinthehumanitarianresponsewillprovehelpfulinthisregard.

    Sanitation

    30. Much progress has been made on water and sanitation (WASH) in terms of supporting localcapacity, and as a result of the response to cholera. Direction Nationale de lEau Potable et delAssainissement (DINEPA) has undertaken the responsibility for sanitation infrastructure, which wasnonexisting before the earthquake. The humanitarian intervention led to the establishment inSeptember 2011 of the first excreta treatment facility in PortauPrince. In 2011 DINEPA has alsorecognisedthatwaterandsanitationforthecamppopulation liesunder itsresponsibility.29TheWater,SanitationandHygiene(WASH)clusterhasbeenabletofurthersupportDINEPAscoordinationcapacityanditsabilitytoadvocateforfundingforacutehumanitarianneedsanditsactivities.30

    II.2 TheBigGaps:DurableSolutions,Livelihoods,Accommodation,CommunicationandContinuedSupport

    31. In all interviews and focus groups carried out by evaluators, affected populations above allwanted durable solutions to their problems and to understand what was planned and what theirentitlements,ifany,were.Caseswherehumanitarianworkerscanactuallyrespondtodifficultquestionsarerarebecauseplansarenotknownandcommunicationisonesided,withmanyquestionsraisedandlimited answers. 31 Similar findings were reported in the Care/SCF joint evaluation: Haitiansencounteredandotherstakeholdersincludingwithinthehumanitariancommunity,increasinglyfeelthatthe humanitarian community and government are not meeting peoples expectations. They feel thathumanitarian activities and programs are financially unsustainable and are not helping Haitians toachievetheirowngoalssothattheycanmoveforwardfromastateofemergency.InternationalNGOsinthiscontexttendtobelumpedasoneandareincreasinglyquestioned,alsobecausetheyareoftenonthe front line.32 Responses that enable greater involvement of affected populations and greatercapacitiesintherecoveryphasehavebeenlimited,astheyhavebeenimplementedbyafewernumberoforganisationsandbeenmoretargeted.33

    32. The focusgroupheldwithHaitianstaff involved inthehumanitarianresponsealsounderlinedthat organisations have not focused enough on livelihoods.34Organisations involved in livelihoodsprojects emphasize that coverage is necessarily limited due to beneficiary/cost considerations andimplementation capacity, with efforts needing multiyear commitments. Durable accommodation

    29Interviews,Projectdocumentation.30Asaresultofphasedoutdonorassistanceinsanitation,afundingproposalfordislodgingincampswasputforwardbyDINEPAtotheIHRC.31Focusgroupswereheldinearthquakeaffectedneighborhoodswhererehabilitationhastakenplace,withpersonsevictedfromtheSylvioCatorcamp,withIDPpopulationsincampsandinterviewswithTshelterbeneficiariesinCorailandinneighborhoods.32Pressreviews,interviews,graffiti.

    33Interviews,clusterparticipationpresencebygroup/sector,beneficiaryfiguresandprojectlocationsbasedonFTS.

    34Forhumanitarianactors, livelihoodsprojectsareextremelycostlyperbeneficiaryandsomeactors interviewedquestioned

    whetherhumanitarianfundingshouldbeusedonprovidingsolutionsforafewinacontextlikeHaitis.

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    solutionsarealsolackingintheabsenceofavailableoraffordableland,asPortauPrincehadahousingdeficitfor300,000peopleevenbeforetheearthquakeandmostearthquakeaffectedpopulationwererentersasopposedtohousingowners.

    33. Inpractice,HaitianpublicopinionbelievesthatInternallyDisplacedPersons(IDPs)incampsarereceiving assistance when those affected in neighbourhoods are not. At the time of the evaluation,camps

    visited

    were

    not

    receiving

    any

    material

    assistance

    and

    this

    coincides

    with

    data

    reported

    through

    the clusters. Organisations face funding constraints and have phasedout their assistance in camps.Populations in camps are often stigmatised.35IOM,ACTEDandCommunicatingwithDisasterAffectedCommunities(CDAC)HaiticarriedoutIntentionsSurveypollingover15,000campdwellerstofindoutwhytheyarestilltheredespitethediscomfortandinsecurityposedbylivingintentsorundertarpaulinsthroughacholeraepidemicandtwoconsecutivehurricaneseasons.TheIntentionsSurveyfoundthat94percentofpeople living in campswould leave if theyhadalternativeaccommodation.Mostof thosesurveyed said if theyhad todepart immediately, theywould not have the means to pay rentor theresources torepairorreplace theirdamagedordestroyedhomes. In interviews,theevaluation foundthatcamp residentsoftenhadnootherviablealternative to remaining incampsand that inanycasetheywerenotremainingincampsbecauseofcurrentconditionsbutbecausetheyhadbeenregistered

    and

    could

    hope

    to

    benefit

    from

    a

    durable

    shelter

    solution

    in

    the

    future.

    A

    major

    gap

    in

    this

    area

    continues to be the lack of a Government of Haitiled resettlement policy that could guide bothcommunicationandresponse.

    34. Based on interviews of humanitarian community representatives, the main gaps and keypriorities at the time of the evaluation were in the water and sanitation and health sectors.Organisations have been scaling down water and sanitation and cholera operations and transferringtheseresponsibilitiestoDINEPAandMinistrede laSantPubliqueetde laPopulation(MSPP).EffortstotransitioncholeratreatmentcentrestoMSPPlackedthecapacityandfunding.

    Protection,DRR36andothercrosscuttingissues

    35. With capacities overstretched and the present myriad of challenges, less attention has beengiventocrosscuttingissues.37AttheIARTEworkshop itwassuggestedthatdisabilityandageingwerenotreallyontheagendawasbecausetherewasnosubclusterforelderly,forpeoplewithdisabilitiesand other vulnerable groups while there is a cluster for genderbased violence (GBV) and childprotection.Thelackofdisaggregateddatainassessmentswasalsomentionedasanissueaffectingtheabilitytosupportspecificvulnerablegroups.Withtheexceptionofdisasterpreparedness,intersectoralcoordinationhasbeenregardedasweakandhasnotfacilitatedfurthertakeupofeithercrosscuttingormultidimensionalissues.

    36. Atthelevelofspecificclusters,inclusionofcrosscuttingissuesislimited.Thiswascaseeveninthe shelter cluster which, when led by IFRC, was considered one of the bestrun and most

    comprehensively

    resourced

    and

    coordinated

    clusters. 38Disaster

    Risk

    reduction

    (DRR)

    and

    the

    35AworkinggroupintheRTEworkshopunderlinedthatmanyactorshavebeenworkingwheretherewerenocampsandwere

    workingincommunitiespriortotheearthquake.EvaluatorsfoundthatmorethatthebulkofeffortsareinfactfocusingonneighborhoodsbutthattheperceptioninHaitiisthattoomuchassistancehasgonetocamps.36TheconceptofDRRhasdifferentmeaningsamongactors.

    37Interviews,DARA2011HumanitarianResponseIndexdata.

    38The shelter Cluster Review (April 2011)found that; Technical references on the web site include links to guidance on

    disability,genderandhumanrightsmanualsbutcrosscutting issuesfeaturerarely ifatall inClusterstrategicdocumentation.

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    environmentwerealsoseenasnotmainstreamed intheresponse.Thereareelementsofdisasterriskreduction that have not been considered in certain shelter projects. Only on environmental issues,throughanadviserrecruitedviaWWF,didtheclustermanagetoassembleanumberofkeyresourcesrelevanttoshelter.

    37. Protection in Haiti (camp evictions, gender based violence,39child protection) is viewed asincreasingly

    critical

    on

    all

    fronts.

    The

    pressure

    in

    communes

    to

    forcibly

    close

    camps

    and

    evict

    residents

    is

    mounDirectiondelaProtectionCivileting.Theleadagencyonprotection,OHCHR,isseenasveryactivedespite its limited human resources.40It however faces problems related to being part of a UNintegratedmission,whichcanundermineitsadvocacyefforts.41

    II.3 LimitsandConstraints

    Acostlyresponse

    38. According to the Financial Tracking System (FTS) data, total humanitarian funding for HaitiamountedtooverUSD3.5billionin2010andUSD493millionin2011.42 Theevaluationfoundthatthe

    responseto

    the

    earthquake

    has

    been

    far

    more

    expensive

    than

    anticipated.

    On

    average,

    organisations

    includingdonorsandkeyUNagencies recognisedthatprojectcostshadbeenbetween2.5to3timesmore than what had been initially estimated.43There are several factors that affect the cost ofoperationsinHaiti,including:

    a. thecostoflivinginPortauPrince;b. technicalsolutionsaremorecostly inurbanenvironments (e.g. forwaterandsanitation

    (WATSAN);c. the amount of traffic that leads organisations to have to either double or triple their

    logisticsandstaffingcapacitybecauseofthetimeittakestogofrompointAtopointB;d. delays in implementationwhich increaseproject running costs as structureshave tobe

    maintained;

    e. the need for imports because of the limited amount of suppliers in Haiti and localprocurementbeingmoreexpensiveingeneral;

    f. bringinginsuppliestoanisland;g. operational dynamics often entail major agencies subcontracting others, which entails

    additionaldelaysandoverheadcosts.

    Thestrategicframeworktemplate,ResponsePlanandClusterPositionPapernamenoneoftheissues.TheAdvocacyDocumentreferencesparticipatoryassessmentandgender,ageandHIV/AIDSstatusinanannexe.Itrefersbrieflytoenvironmentalissuesin the contextof transitional shelter funding butnowhere to human rights.Performance standards in theShelter TechnicalGuidancepaperrefertoage,genderandHIV/AIDSbutnottoparticipatoryapproaches,environmentorhumanrights.39The

    evaluation

    observed

    that

    two

    girls

    raped

    in

    acamp

    referred

    to

    the

    intended

    health

    facility

    returned

    to

    the

    camp

    without

    receivingtreatment.40AsanexampletheProtectionclusterthroughtheHousing,LandandPropertyworkinggroupissuedaproposalforredressing

    RenterspositionintheHaitianHousingAssistanceasmanypostdisasterresponsesfailtoincorporatetheparticularsituationofrentersinadurablemanner.41Atthetimeoftheevaluation,aPressstatementonforcedevictionswasreleasedjustaftertheallegedabusecommittedby

    MINUSTAHUruguayantroopsinSeptember2011.42FTSdata.43SpecificexamplescomparingcostsofshelterinPakistanandSriLankawerementionedbuttherearenostudiesonthisissue

    orreferencestostandardunitcoststocomparetheresponseinHaititothatofothers.

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    Timelinessandresults:strikingthebalance

    39. Agencies found it challenging to strike the right balance between responding to targets andfocusingonbuildingcapacitiesandtransitiontowardsrecovery.Thecholeraepidemicstronglyaffectedthe ongoing operations, with even agencies not directly involved in water and sanitation or healthdedicatingtheirlogisticandawarenessraisingcapacitytothecholeraresponse(foramonthandahalfon

    average).

    Representatives

    of

    organisations

    interviewed

    also

    found

    that

    decision

    making

    within

    the

    humanitariancommunitytooktoo longand,specifically,thatpolicydocuments,operating frameworksandapproachestooktoolongtobeapproved.

    40. Aminorityofagencies interviewedalsofoundthattheyhadunrealisticallybeenworkingunderassumptionsofgovernmentcapacityanddecisionmakingatthenational leveland that thishadbeendetrimentalfortheresponse.Governmentcapacityhadbeenassessedpreearthquakeatdifferentlevelsandanumberofstudieshavebeencarriedoutorupdatedsincethedisaster.Clustershavealsosinceengaged in government capacity mapping at different levels. UNDP has a database on these withinformationfromdifferentactorsonthisissue.44

    Multiplecritical

    constraints

    41. The context in Haiti has had agencies move in and out of an emergency mode. The choleraoutbreakledorganisationstodiverttheiractivitiesandshiftthefocusoftheresponse.Thevastmajorityofnonspecialisedagenciesprioritisedsensitisationactivities.45Activitiesarealsoaffectedbythethreatofhurricanesandheavyrains.

    42. Political turmoil and uncertainty affected the response and placed further uncertainty ondefined national priorities, policies, institutions46 and the capacity for decisionmaking. Structuralproblems,landtenure,landavailability,lackoflegislation,limitedgovernmentcapacityandinstitutionalweaknesses, extreme poverty47, inequity, crime, impunity, an overburdened infrastructure system,

    limited

    resources,

    the

    environment,

    dependency

    and

    limited

    markets

    are

    all

    cited

    as

    major

    constraints.

    43. The limited levelof funding isalsoperci