,..)I Report No:Meeting Date

18-100

March 14, 2018

Alameda-Contra Costa Transit District

STAFF RE PO RTTO:

FROM:

SUBJECT

AC Transit Boa rd of Directors

Linda Nemeroff, District SecretaryTravel Authorization

ACTION ITEM

RECOMMENDED ACTION(S)

Consider authorizing Director Harper to attend the American Public TransportationAssociation's(APTA) Fare Collection/Revenue Management & TransITech Conferences, Apri19-11, 2018 in Jacksonville, Florida.

BACKG ROUND/RATIONALE

Pursuant to Board Policy 155, all out-of-state travel for Directors and Officers to attend aconference or a meeting related to District business and at District expense, shall be approvedby action of the Board of Directors prior to incurring expenses- This travel authorization hasbeen prepared in accordance with Board Policy 155.

The Fare Collection/Revenue Management Conference discusses revenue management issueswhich provide a broader perspective of fare collection operations. Transit agencies of all sizesand fare collection methods attend to discuss current fare collection projects and issues, shareexperiences and best practices with their peers, and review situations of concern to multipleagencies

The TransITech Conference will feature the many facets of "Innovation." As technology andadvanced practices find their way into the transit industry, there is a need to address the meansof managing innovation in the best interest of operations and safety. The latest in the field oftechnology will also be featured with presentations and interactive sessions in bus, rail anddemand responsive applications.

Upon return from the trip, Directors are required to provide a brief oral or written summary oftheir activities and/or information learned during the trip not later than the next Boardmeeting

In accordance with Policy 155, the Board is asked to authorize out-of-state travel to the 2018APTA Fare Collection/Revenue Management & TransITech Conferences for Director Harper.

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{ Report No. 18-].00Page 2 of 2

BUDGETARY/FISCAL IMPACT

Estimated Costs:

Conference Fee (Members)Ai rfa reLodging (4 nights @

Per diem(5 days@$51.00/day IRS rate)Ground Transportation (5Total

$600.00$530.00

$798.91*$184 .50 * I '

$150.00$2263.41

$175 .00/n ight

days @ $30/da

+lnc]udes ].4.].3% tax.

i''KRcduccd amount for first and last days of travel; excluding conference provided mealsincluded in the registration fee.

ADVANTAGES/DISADVANTAGES

The impact on the District of sending Director Harper to these conferences would be entirelypositive

ALTERNATIVES ANALYSIS:

There are no practicalalternatives to the course of action recommended in this report.

PRIOR RELEVANT BOARD ACTION/POLICIES:

Board Policy 155 -- Travel and Meeting Expense Reimbursements for Directors and BoardOfficers.

ATTACHMENTS:

1: Preliminary 2018 Fare Collection/Revenue Management & TransITech Conference Program

Approved by:

Reviewed by:

Prepared by:

Linda Nemeroff, District Secretary

Linda Nemeroff, District Secretary

Doreen Mathews, Executive Administrative Assistant

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SR 18-100Attachment IGo to:

Sunday. April 8 Monday. April 9 Tuesday. April 10 Wednesday. April 11

Sunday. April 8

Chip Card Security Standard Working Group Meeting8:30 - 10:30 a.m

Fare Collection 101

10 a.m. - 12 p.m.City Terrace 8, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Break sponsored by Genfare

G EN FARE m

Moderator

Endya M. Freeman, CPA. Revenue Manager, Jacksonville Transportation Authority, Jacksonville. FL

Information Technology Committee Meeting10:30 a.m. - 12 p.m.City Terrace 7, 3rd Floor, Hyatt Regency Jacksonville RiverfrontChair, Manjit Kaur Sooth

IT Committee Meeting Agenda

Registration

12 - 5 p.m.River Terrace Foyer, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Lanyards sponsored by GYRO Inc

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Research & Technology Committee Meeting1 - 2:30 p.m.City Terrace 7, 3rd Floor, Hyatt Regency Jacksonville RiverfrontChair. Jonathan H. Mcdonald, P.E

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Fare Collection Systems - Programs & Planning Subcommittee Meeting

1 :30 - 2:30 p.m.City Terrace 9, 3rd Floor, Hyatt Regency Jacksonville RiverfrontCo-Chairs, Christina Belmont & Michael Veltri

Fare Collection Systems Committee Meeting

3 - 4:30 p.m.City Terrace 9, 3rd Floor, Hyatt Regency Jacksonville RiverfrontChair. J. James Capozzi

Emerging Technology Subcommittee Meeting

3 - 4:35 p.m.City Terrace 7, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Chair, Mike Nabhan

JTA Host Reception

6 - 7:30 p.m

Monday, April 9

Continental Breakfast

7 - 8 a.m.River Terrace Foyer, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Registration

7 a.m. - 5 p.m.River Terrace Foyer, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Opening Session8 - 8:30 a.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville RiverfrontWelcomes

J. James Capozzi, Chair. Fare Collection Systems Committed Fare Collection Systems Specialist, WSP USA.N. White Plains, NY

Manjit Kaur hooch. Chair, Information Technology Committed Director of Systems and Software Development.AC Transit (Alameda Contra-Costa Transit District). Oakland, CANathaniel P. Ford, Sr., Chair. APTAI Chief Executive Officer. Jacksonville Transportation Authority. JacksonvilleFL

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General Session: New Fare Systems Implementation/Integration (FC)8:30 - 9:45 a.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Come learn about successful system implementations and integrationsl Topics range from lessons learned during the

award-winning implementation at CDTA to solving specific challenges in Tampa Bay and in Japanl This panel will

explore cloud-based backend solutions. regional solutions, international solutions and more

Moderator

to be announced

CDTA - Albany, NY Panel Discussion on Award Winning Fare System ImplementationThomas G. Guggisberg. Director of Information Technology. Capital District Transportation Authority, AlbanyNY

Fare Collection Across Multiple VendorsDustin Crescini. Sales Operations Specialist. Metro Transit, Minneapolis. MNKevin A Davis. Business Systems Analyst. Metro Transit, Minneapolis, MN

Tampa Bay Area's New Regional Revenue Collection SystemBill Mcfarland, Director. Sales Engineering, INIT Innovations in Transportation Inc., Chesapeake. VA

Cloud Service in Action (TT)

lO - ll :15 a.m.River Terrace 2, 3rd Floor, Hyatt Regency Jacksonville Riverfront

This session will discuss the latest advents in migration towards Amazon's AWS. Microsoft's Azure and other cloud

service platforms and how best to plan for migration to some of these services as well as pros and cons to consider

Moderator

Manjit Kaur Sooch. Chair. Information Technology Committed Director of Systems and Software DevelopmentAC Transit (Alameda Contra-Costa Transit District), Oakland. CA

Presentation Topic TBAPatrick Astredo, Interim CIO, Los Angeles County Metropolitan Transportation Authority, Los Angeles. CA

BART's Cloud Strategy: Clear SkiesRavindra Misra, Chief Information Officer. San Francisco Bay Area Rapid Transit District, Oakland, CA

Why? Cloud Computing?Torrey Kirby. Director Technology Applications. Metropolitan Atlanta Rapid Transit Authority. Atlanta, GA

Planning for the Future: Account-based Ticketing (FC)

lO - 1 1 :15 a.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville Riverfront

What is account-based ticketing and why should a transit agency care about it? This panel will explore the much buzzedabout topic. and take a deeper dive into what account-based ticketing means for transit's future, and how to best plan

and prepare for the changing landscape.

Moderator

to be announced

Ticketing as a Service - Account-based Ticketing with Minimal Investment and Maximum Growth

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Eric Reese. Director of Global Strategy. Scheidt & Bachmann USA, Inc.. Lowell. MA

Give Riders What they Want - Online and Mobile with a DigitalChannelNina lve. Head of Sales and Marketing, Snapper Services Limited, Wellington. New Zealand

Real-time Account-based Fare Collection

Gary Yamamura, Chief Product Officer. Delerrok Inc., Vista, CA

Implementing a Saas Platform for Account-based Fare CollectionVijay Balan, Director of Engineering. Genfare. Elk Grove Village, IL

Showcase Lunch

11 :30 a.m. - I p.m.Conference Center A-B, 3rd Floor, Hyatt Regency Jacksonville Riverfront

New Fare Collection/Payment Technology (FC)

1 :15 - 2:30 p.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Attend this panel for a broad discussion on new technologies in fare collection and payment. Everything from the

procurement of new technology to the impact of its implementation, we will take a deeper dive into how new solutionsaffect a transit agency--from agency operations to ridership

Moderator

to be announced

Hands-free 'Pay As You Go ' Fare CollectionMark Poole, Industry Solutions Manager, AFC. Trapeze Group, Cedar Rapids. IA

A New Era in Fare Collection Reader Solutions

Joseph F. Stenglein, President & C00. Brush Industries/Q-Card Company, Sunbury. PA

Seven-step Approach to Delivering Fare Collection InnovationZachary Ascher. Business Development Manager. North America, Masabi Ltd.. London. United Kingdom

Safety and Security Technologies (TT)

1 :15 - 2:30 p.m.River Terrace 2, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Safety and security (including cyber security) is on everyone's mind given the rapidly evolving threat landscape. Asthose who would disrupt our operations become more sophisticated we need to be more creative in addressing the

threats. Careful planning as well as advanced technology will be necessary maintain service. This session will feature

approaches to accomplishing these objectives.

Moderator

Ravindra Misra, Chief Information Officer, San Francisco Bay Area Rapid Transit District, Oakland. CA

Managing a Safe & Successful Transit Fleet Amid Evolving LandscapeJason Palmer, Chief Operations Officer, SmartDrive Systems, Inc., San Diego. CA

Preventing a Tragedy - It's Not if it Will Happen - It's WhenWalter Weichselbaumer. Strategic Accounts Manager, Clever Devices Ltd.. Woodbury, NY

Securing Networked RailSystems

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Valentin Scinteie, Eng., MBA. Business Development Manager. Transportation, Kontron America, IncBoisbriand. PQ

A JTA Approach to Autonomous Vehicle Cyber-readiness TestingKevin Salzer, MSP, AICP, Transportation Innovation Officer, Jacksonville Transportation Authority, JacksonvilleFL

Recommended Best Practices for Securing Mobile On-board Equipment for Mass Transit SystemsDonald L. Schleede, Information Security Officer, Digilnternatlonal, Minnetonka. MN

Automated and Connected Vehicle (AVCV) (n)2:45 - 4 p.m.River Terrace 2, 3rd Floor, Hyatt Regency Jacksonville Riverfront

The question often asked is. "What will Autonomous Vehicle Technology mean to public transit?" Various loT

components and sensors are all important part of AV/CV technologies and as they progress they are of increasing utilityin the transit industry. Connected Vehicle Technology allows for vehicles to communicate with each other and

surrounding environment to improve safety and security of passengers. This session discusses how these technologieswork and what their implications are in the future of travel

Moderator

Shyam K. Dunna. President & CEO, nMomentum Corporation. Suwanee. GA

Are Self-driving Buses a Threat to Public Transit?Brady Young, Business Development, DoubleMap. Inc.. Indianapolis. IN

Leveraging AV and CV TechnologyShannon Haney, GISP. ITS Coordinator. Hillsborough Area Regional Transit Authority (HART). Tampa. FL

Transitioning to an Autonomous Transit SystemBrad Thoburn, Vice President of Planning. Development and Innovation. Jacksonville Transportation AuthorityJacksonville, FL

Technologies that Make Autonomous Smart Cities Transportation PossibleValentin Scinteie, Eng., MBA, Business Development Manager, Transportation. Kontron America. Inc

Boisbriand, PQ

Transforming Mobility through Advanced V21 TechnologyChad Mack, Global Traffic Technologies. LLC. St Paul. MN

Trends in Data. Metrics, and Analytics (FC)

2:45 - 4 p.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville Riverfront

A session you won't want to missy This panel will discuss the value and insights that actionable data brings to a transitagency. How do you track on-time performance? How do you promote and push for increased ridership? The panel willalso discuss the anatomy of a security breach--are you prepared for the inevitable?

Moderator

to be announced

How RTC Washoe Used Mobile Ticketing to Promote Ridership, Distribute Passes, and Analyze TrendsEd Park. Transit Planner, Regional Transportation Commission of Washoe County, Reno, NVSamuel Daly, Co-Founder. Token Transit, San Francisco, CA

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Integrated CAD/AVL and Fare Collection for Enhanced Data Collection and On-boaSteve White. Director of Product. Syncromatics Corporation. Los Angeles, CA

Preparing for the Inevitable: The Anatomy of a Security BreachMaximillian J. Bodoin, Partner. Holland & Knight LLP, Boston,

User Groups

4:15 - 5:15 p.m.St. Johns, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Showcase Open

5 - 7 p.m.Conference Center A-B, 3rd Floor, Hyatt Regency Jacksonville Riv

Reception in Showcase

5:30 - 7 p.m.Conference Center A-B, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Reception co-sponsored by Genfa-

G EN FARE M

Tuesday, April 10

Registration

7 a.m. - 4:30 p.m.River Terrace Foyer, 3rd Floor, Hyatt Regency

Continental Breakfast

7:30 - 8:30 a.m.River Terrace Foyer, 3rd Floor, Hyatt Regency Jacksonville Riverfront

General Session: TBD (TT)

8:30 - 9:45 a.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville Riverfront

General Session sponsored by Cubic Transportation Systems, Inc

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Hear firsthand from several transit agencies discussing their decision-making process when updating or replacing

existing systems. This session will delve into the pros and cons of upgrading an aging system vs. purchasing a new oneand highlight strategies for refreshing systems without a complete replacement

Moderatorto be announced

Renew or Replace: Transitioning to Mobile Ticketing SystemsAdam McGavock. Director of Business Development. moovel North America, LLC. Portland, OR

The Decision Making Process of Renewing or Replacing your Fare SystemIsrael Maldonado. Fare Systems Administrator. San Diego Metropolitan Transit System (MTS). San Diego. CA

Using Commoditized Hardware for Electronic Fare Validation - Design Considerations and ChallengesNihit Jain, Associate, IBI Group. Boston. MA

Transit & Paratransit ITS Applications (TT)

lO - ll :15 a.m.River Terrace 2, 3rd Floor, Hyatt Regency Jacksonville Riverfront

ITS technology can do a lot to facilitate the management of demand responsive systems. A number of well-developed

ITS technologies have direct application but the challenge is convincing operators to adopt and use these features. Thissession explores the current and new tools being utilized and how to make them work for more effective transit andparatransit operations

Moderator

Joe Tenga. Chief Information Officer. Jacksonville Transportation Authority. Jacksonville, FL

Revolutionizing Public Transit: Demand Responsive Solutions AlternativesSumithra Jagannath, President, ZED Digital. Columbus, OH

How Tools Are Converging to Help Make Integrated, Equitable, On-demand Mobility Available to AllArian van Andel. Director, Mobility on Demand. GIRO Inc., Annapolis, MD

Making Better Transit Planning Decisions by Identifying ITS Data ErrorsEimar M. Boesjes. CEO, Moonshadow Mobile, Inc.. Eugene. OR

Visualizing GTFS/Real-time Data: Process and Challenges of Designing a Transit Performance DashboardAlexander Lew. Transit Data Analyst. IBI Group, Seattle. WA

CEOS Luncheon

11 :30 a.m. - I p.m.Conference Center B, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Lunch sponsored by WSP USA

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FTA MOD Sandbox Update (TT)

1:15 - 2:30 p.m.River Terrace 2, 3rd Floor, Hyatt Regency Jacksonville RiverfrontModerator

Gwo-Wei Torng, Ph.D.. Director, Mobility Innovation. Federal Transit Administration. Washington. DC

Ross Macdonald, Go Vermont Program Manager, VTrans, Montpelier, VTBonnie Jean Epstein, Transit Planner. Pinellas Suncoast Transit Authority. St. Petersburg, FL

Penny Grellier, Business Partnership Administrator, Pierce Transit, Lakewood, WABibiana Mchugh, Tri-County Metropolitan Transportation District of Oregon (TriMet), Portland. OR

Last Mile Integration and Strategy (fC)1 :15 - 2:30 p.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville Riverfront

As transportation evolves and new modes of transit flood the market. many will wonder if these competing options posea threat to ridership levels in public transportation. There's no better time to examine how the transportation industry can

help riders complete their journey seamlessly. An interesting and thought provoking discussion--let's look at how tosolve these problems and explore some solutions already in place.

Moderatorto be announced

CATSPass Eases Commutes with First/Last Mile JourneyDevin Patel, Vice President of Transit Products. Passport , Charlotte, NC

Linking Together the First- Last-Mile for Seamless Passenger JourneysZachary Archer. Business Development Manager. North America, Masabi Ltd., London. United Kingdom

Multimodal Payments Are Becoming a RealityMichael Dinning, Director. Multimodal Programs and Partnerships, Volpe National Transportation SystemsCenter. Cambridge, MA

JTA Autonomous Vehicles Tour

3 - 5 p.m

Conference attendees are encouraged to take a short ride into the future. LITERALLYI Join us for a ride on JTA'sAutonomous Vehicle (AV) Test Track. Plan to take advantage of this futurist experience on one of the first AV TestingSites on the East Coast dedicated exclusively to transit

The Automated Skyway Express (Skyway) has glided about the streets of Downtown Jacksonville carrying customers to

work. school, other daily activities and numerous special events since the 1 980s. Creating the new state of the art

Ultimate Urban Circulator (U2C) presents an exciting opportunity for Jacksonville and supports the vision for a revitalizedand vibrant Downtown. JTA. working with its partners, is now uniquely positioned to utilize the investment in the existingelevated Skyway, bring it down to ground level. and expand the area it serves by employing rapidly emerging

Autonomous Vehicles. This tour will explain how the U2C program will be one of the first successful AV programs in theU.S. and demonstrate the testing phase of the program with a visit to JTA's new AV test track

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Project/Topic Roundtables

5 - 6:30 p.m.Conference Center B, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Wednesday, April 11

Continental Breakfast

7:30 - 8:30 a.m.River Terrace Foyer, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Registration7:30 - 10 a.m.River Terrace Foyer, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Real-time Onboard Technologies & Fleet Data (TT)8:30 - 9:45 a.m.River Terrace 2, 3rd Floor, Hyatt Regency Jacksonville Riverfront

The opportunities are unlimited. What are the latest and innovative real-time onboard technologies? How are fleet dataand real-time technologies on the bus and/or rail taking agencies to the next level of success? What should you consider

in implementation of these systems? This session explores a variety of on-board and related technologies

Moderator

to be announced

Eliminate the Paper, Analyze the Data - Implement a Mobile PM ApplicationKen Mall. Managing Director. Workforce Consulting. Educational Data Systems. Inc., Dearborn. MI

Implementing a Real-time Transit Mobile Customer Information System: Vision vs. RealityGary Nyberg, Manager, Technology Systems. Bus Operations. Metro Transit, Minneapolis. MN

Onboard Infotainment with Real-time Multimodal Connections and Open CMS

Adam McGavock. Director of Business Development, moovel North America, LLC. Portland, OR

Onboard Technologies for Real-time Business ApplicationsEdward Herman Brandis, Jr., Business Development Manager. Lilee Systems. Inc.. San Jose, CA

Service Disruption Management - Keeping Your Passengers Updated in Real-time

Bill Longenecker. Product Manager. Clever Devices Ltd., Woodbury, NY

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Super Session Part 1 - Mobile Payment/Mobile Ticketing (FC)8:30 - 9:45 a.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville Riverfront

Mobile payment is one of the hottest topics in the transit industryl Attend this session to find out how mobile farepayment solutions help agencies. and hear about some of the challenges and successes from agencies that have

deployed it. This will be a broad discussion on everything from emerging technologies, implementation, impact onridership, lessons learned. etc.

Moderatorto be announced

Integrating Mobile Ticketing SDKs and APlsJake Sign, Chief Operating Officer, Transit App, Montreal, QC

Integration of Mobile into your SystemVijay Balan, Director of Engineering, Genfare, Elk Grove Village. IL

The Benefits of Mobile Ticketing SDK Integration for Public TransitJames Gooch. Marketing Manager. Masabl Ltd., London. United Kingdom

The UK's National Digital 'Ticketing in the Cloud 'Mark Len. Principal. North Highland . New York, NY

Super Session Part 2 - Mobility as a Service(Maas)(FC)lO - ll :15 a.m.River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville Riverfront

The second half of our mobile "Super Session" will focus on Mobility as a Service (Maas). Maas is another hot topic in

the industry, and one that leaves many of us with a lot of questions. Is there a place for Maas in mass transit? Thispanel seeks to answer this question and others by evaluating the benefits and challenges of various approaches to

Maas that are currently being proposed, developed. and implemented

Moderator

to be announced

Mass Transit to Maas Transit: Are We Ready?Santosh Mishra. Sr. Manager I Associate, IBI Group, Boston, MA

The Benefits of Mobility as a ServiceBoris Karsch, Vice President. Strategy, Cubic Transportation Systems. Inc., San Diego, CA

How Do Mobile Options Affect Transit Accessibility?Devin Patel, Vice President of Transit Products. Passport , Charlotte. NC

The Route to a Cardless Transit Payment SystemRobert Sprogis. Product Director (Mobile). Cubic Transportation Systems. Inc., San Diego, CA

Transit Data Mining and Operational Management (TT)lO - ll :15 a.m.River Terrace 2, 3rd Floor, Hyatt Regency Jacksonville Riverfront

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Various transit technology systems provide a lot of data during daily operations. On and off board systems like FareCollection, CAD/AVL, CCTV, Vehicle Health Monitoring, ERP systems etc. provide a treasure trove of data that can be

mined to provide effective operations management. better customer service and targeted marketing for growing theridprehin

Moderator

Manjit Kaur Sooch, Chair. Information Technology Committed Director of Systems and Software DevelopmentAC Transit (Alameda Contra-Costa Transit District). Oakland. CA

Big Data in Action

Vijay Balan. Director of Engineering. Genfare. Elk Grove Village, IL

Deep Learning and Transit Crew-Schedule OptimizationDavid Fabi, General Manager, Software Development. GIRO Inc.. Montreal. QC

Leveraging Big Data to Improve Operational Performance, Reliability, and EfficiencyLaramie Bowron. Customer Success Manager, Swiftly. Inc., San Francisco, CA

Closing Session

1 1 :15 - 1 1 :45 a.m.

River Terrace 1, 3rd Floor, Hyatt Regency Jacksonville RiverfrontSpeakers

Incoming Chair, Fare Collection Systems Committeeto be announced

Manjit Kaur Sooch, Chair, Information Technology Committed Director of Systems and Software Development.AC Transit (Alameda Contra-Costa Transit District). Oakland, CANathaniel P. Ford, Sr.. Chair. APTAI Chief Executive Officer. Jacksonville Transportation Authority. JacksonvilleFL

Lunch on your own11 :30 a.m. - 12:30 p.m

JTA Money Room Tour

1 - 3:30 p.m

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