I. MUNICIPAL HUMAN RESOURCE MANAGEMENT...

1

I. MUNICIPAL HUMAN RESOURCE MANAGEMENT OFFICE

1. Employment at the Municipal Government

ABOUT THE SERVICE: Employment opportunities in the Municipal Government are open to

all qualified men and women provided that they meet the minimum requirements of the positions

to be filled.

Job vacancies are posted at the bulletin boards of the municipal hall for the information

of the municipal employees as well as the perspective applicants,

Application for employment should be submitted to the Office of the Mayor or to the

Office of The Municipal Administrator.

CLIENT GROUPS: General Public

REQUIREMENTS:

Application Letter

Resume with latest passport size/ ID Picture

Photocopy of Certificate of Eligibility/ Eligibilities

Photocopy of Transcript of records

Other supporting documents if any

NBI Clearance

Medical certificate

SERVICE SCHEDULES: Monday to Friday

8:00 am to 12:00 pm and 1:00 pm to 5:00 pm

TOTAL PROCESSING TIME: 4 hours

TOTAL FEES/ CHARGES: NONE

PROCESS OF AVAILING THE SERVICE:

Steps Involved

Action of Municipal

Human Resource

Office

Transaction

Time Responsible Person

1. Go to the Municipal Hall

and verify to the Municipal

Human Resource Office

Bulletin Board for Notice of

Job vacancies. You may

also inquire from the

Human Resource

Management Office.

Answer queries on job

vacancies 15 minutes

Juanita M. Lat

Human Resource

Management Assistant

2. Submit an application Receives application 15 minutes Juanita M. Lat

2

letter specifying the position applied for

Together with the

requirements, wait for the

notice/advice from the

HRMO.

letter and other requirements

submitted by the

applicant. Informs

applicant to wait for

further notice.

Human Resource Management Assistant

3. Submit yourself to a

preliminary interview,

during which your

qualification will be

evaluated. At the end of the

interview, you will be

notified if you meet the

qualification standards

necessary for the position. If

you are qualified, you will

be notified of the schedule

of interview and assessment

of the Personnel Selection

Board.

Conducts preliminary

interview and

evaluates applicant’s

qualifications. If

qualified, advises

applicant of the

schedule of interview

and assessment to be

conducted by the PSB.

1 ½ hour

Juanita M. Lat

Human Resource


4. Go to the Municipal Hall

and provide the necessary

information during the

interview to be conducted

by the Personnel Selection

Board. You will receive a

notice of your garnered

average rating a few days

after the PSB

interview/assessment

Conducts interview

and assessment. 30 minutes

5. If you pass the PSB

evaluation and are qualified

for appointment, you will

receive a letter informing

you to report to MHRMO

and submit the complete

requirements for

appointment. Upon

submission of the

requirements ‘you will be

notified of the date of

hiring.

Secures requirements

and informs applicant

of the official date of

hiring

1 ½ hours

3

2. Provision of the Special programs for Employment of Students

(SPES)

ABOUT THE SERVICE: The Special Program for Employment of Students (SPES) is mandated

under Republic Act. No. 7323.the program aims to help poor but deserving students pursue their

education by proving employment during summer vacation.

This program is conducted yearly. Participants are employed for a minimum of 15 days

and maximum of 45 days during the summer break. A minimum wage is given to every

participant 60% is paid by the employer (Municipal Government of Malvar) and 40% is paid by

the Department of Labor and Employments

CLIENT GROUPS: Students or out-of-school youth (intending to pursue his/her studies) 15 to

25 years of age.

REQUIREMENTS:

Original copy of Birth Certificate to attest that applicant is within the age bracket.

BIR Certification or Income Tax Return (ITR) showing that the Family income does not

exceed P 36,000.00 per annum

3 copies 1x1 ID picture

Form 138 for high-school students

School Certification from the registrar to determine that the student has passed during the previous school year/semester for college students.



TOTAL PROCESSING TIME: 3 hours and 30 minutes



Steps Involved

Action of Municipal

Human Resource

Management Office

Transaction Time Responsible Person

For SPES Applicants

1. Go to MHRO-PESO

Section and fill out

Registration Form for

Participating students.

Secures duly

accomplished

Registration Form and

Conducts preliminary

evaluation.

*After evaluation, a

list of qualified SPES

applicants will be

posted at conspicuous

15 minutes

Robert Coro

Executive Assistant II

Juanita M. Lat

Human Resource

Management

Assistant

4

areas inside Municipal Hall premises.

2. Proceed to the MHRMO

to check if you qualify for

the SPES program. If you

qualify, secure a checklist of

requirements to MHRMO.

If the documents are

complete, check/ ask for the

schedule of

raffle/

Informs applicant

whether he/ she

qualify for the

program, secures

requirements and

advise applicant of the

schedule of raffle.

25 minutes

Robert Coro


Juanita M. Lat

Human Resource

Management

Assistant

3. Go to MHRMO- PESO

section on the schedule date

that had given.

To qualify for the program,

you have to be present

during the raffle. If your

name was drawn but you

were not around, the slot

will be awarded to other

applicants. After the raffle,

SPES recipients will be

advised of the schedule of

orientation.

Conducts raffle and

give the SPES

recipients the schedule

of orientation

1 hour Robert Coro


Juanita M. Lat

Human Resource

Management

Assistant

For SPES Recipients

1. Proceed to the municipal

hall for the schedule of

orientation. After the

orientation, fill out the

employment contract. You

will be advice when your

job will start.

Conducts orientation,

collects SPES

employment contract

and advice SPES

recipients when the

job will start.

1 hour

2. Report to the MHRMO

on the very first day of

employment. The nature of

your work will be discussed.

Briefs SPES recipients

about the work

assignment

15 minutes

3. When the employment

contract ends, report to the

PESO/ MHRMO for the

signing of the termination

report and employment

certification. Submit also

your Daily Time Record

(DTR) for processing of

Signs the termination

report, employment

certification and

secures daily time

record. Process payroll

release salary.

30 minutes

Robert Coro


5

payroll. Comeback again in 3 days to claim 60% of your

salary.

Juanita M. Lat Human Resource

Management

Assistant

4. After a month, go to the

Department of Labor and

Employment. Present your

school I.D or enrollment

form, and claim your check

corresponding to 40% of

your salary.

DOLE Staff

3.Provision on Overseas Employment Facilitation Service

ABOUT THE SERVICE: The municipal Peso office assist various placement agencies in

conducting recruitment. This Office ensures that these agencies are authorized by the Philippine

Overseas Employment Administration (POEA) with the corresponding Provincial Recruitment

Authoity.


REQUIREMENTS:

Biodata with recent picture

NBI Clearance

Birth Certificate

Employment/ Training Certificates

Passport

For Professional or Skilled Workers- Licence


8:00am to 12:00pm and 1:00pm to 5:00pm

TOTAL PROCESSING TIME: 45 minutes



Steps Involved

Action of Municipal

Human Resource

Management Office

Transaction


1. Proceed to MHRO-

PESO Section and inquire

about job vacancies.Secure

Answers queries on job

vacancies and hands out

a list of agencies and

15 minutes

Robert Coro


6

list of registered recruitment agencies along

with a checklist of their

requirements, if available.

their requirements

Juanita M. Lat

Human Resource


2. Submit the requirements

as well as other documents

that the recuitment

agenciesmay require. If

documents are complete,

fill out the agency

application form and wait

for the notification of

interviewand other

instructions from the

agency.

Secures submitted

requirements, releases

agency application form

and notifies applicant of

the schedule of

interview. 30 Minutes

Robert Coro


Juanita M. Lat

Human Resource


II.OFFICE OF THE MUNICIPAL HEALTH

1. Provision of Medical Consultation ABOUT THE SERVICE: The Municipal Health office of Malvar gives and provides suitable

medical services to any individual who needs medical assistance.


REQUIREMENTS:

Referral slip from the Barangay Health Station

SERVICE SCHEDULE: Monday to Friday

8:00 am to 12:00 NOON and 1:00 pm to 5:00PM.

Saturday if necessary

TOTAL PROCESSING TIME: 1 hour and 37 minutes

TOTAL FEES/CHARGES: NONE

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Steps Involved Action of Municipal

Health Office Transaction Time

Contact person/

Responsible person

1. Proceed to the

Municipal Health Office,

out patient Department,

approach the midwife on

duty, register in the

dispensary book, and

provide the necessary


initial interview. After

record the data the RHM

or PHN will refer you to

the medical officer.

Conducts interview,

records patient’s

medical data, and

refers the patients to

the Medical Officer.

10 minutes

Imelda T. Maralit

Public Health Nurse

Leonida Silva

Municipal Health

Midwife

2. Go to the Medical

Officer to under go in

Examination. You will be

given medical advice in

case of requiring

medication. if your case

requires hospitalization,

the medical officer refer

you to the hospital of

choice.

Conducts physical

examination, give

medical advice,

doctor prescription

and referrals.

20 minutes

Dr. Maria Luisa V.

Jaurigue

Municipal Health

Officer

3. Undergo medical

consultation. Provides medical

consultation to

patient

15 minutes

Dr. Maria Luisa V.

Jaurigue

Municipal Health

Officer

4. Wait for the results of

laboratory examinations. Conducts Laboratory

examinations. 15 minutes

Dr. Maria Luisa V.

Jaurigue

Municipal Health

Officer

5. Subject self to

counseling.

Inform patient on lab.

Examinations results

as part of the

counseling.

10 minutes

Imelda T. Maralit

Public Health Nurse

6. If applicable you shall

undergo anti-dengue IEC.

Conduct anti-dengue

IEC on patient. 10 minutes

7. If required and

prescribed, you shall

undergo an Anti-TB IEC.

Conducts anti-TB

IEC on patients. 15 minutes

8. If you have been issued

a medical prescription,

If recommend

medicines are 5 minutes

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approach the assigned employee at the

MunicipalHealth Office

for the issuance of

medicines.

available at the Municipal Health

Office, Municipal

Health employee

refers patient to

medical Personnel

assigned for the

issuance of

medicines.

Imelda T. Maralit

Public Health Nurse

9. Present the prescription

to the assigned medical

employee and receive

Medicines.

Medical Personnel

check the prescription

and give the

medicine.

5 minutes

10. Patients should signed

the acknowledge receipt

form.

Medical Personnel

inform patients that

he/she should sign

the acknowledgement

receipt form.

2 minutes

2. Provision of Immunization Service

ABOUT THE SERVICE: The Municipal Health Office Provides Immunizations to infants 0 to

11 months old. An anti-tenuous vaccine is also being given to those pregnant women to prevent

the occurrence of tetanus neonatorum in infants. The immunization is administered in the

Barangay Health Center.

CLIENT GROUPS: Parents of infants (0 to 11 months old)

Pregnant women

REQUIREMENTS:

Home Based Maternity Records (HBMR)

SERVICE SCHEDULE: Monthly



HOW TO AVAIL OF THE SERVICE:



Responsible

Person

1. Proceed to your

Barangay Health center and

inquire about the schedule

Provides schedule of

immunization. 2 minutes

Barangay Health

Workers

9

of immunization.

2. On the scheduled date of

immunization, go to the

Barangay health center.

Register your name/the

child’s name in the

logbook.

A. For parents of infants

with no previous

immunization: Give the

necessary information to

the midwife on duty for

records purposes.

B. For parents of infants

with previous

immunization: present less

than five card/ record of

immunization to midwife

on duty.

C. For pregnant women:

Submit yourself to an

interview. Present record of

previous immunization, if

any.

D. Submit yourself and/or

your child/children for

immunization.

E. submits your

child/children for

weighing.

Records necessary

information about the

patients.

Secures records of

immunization.

Conducts interview,

records all pertinent data

including infants/pregnant

woman’s weight.

Administers

vaccinations/immunization.

Records child’s weight

25 minutes

Imelda T. Maralit

Public Health

Nurse

Leonida Silva

Rural Health

Midwife

3. Post-immunizations

instructions After the

immunization, ask the rural

health midwife or public

health nurse for post-

immunization instructions.

Also inquire about the next

schedule of immunization,

if applicable.

Gives instructions and

advises client of the next

schedule of immunization

10 minutes

Leonida Silva

Rural Health

Midwife

Imelda T. Maralit

Public Health

Nurse

10

3. Provision of Maternal Care Services

ABOUT THE SERVICE: The Municipal Health Office Implements a comprehensive material

care program for pregnant and lactating women. Patients are advice to submit themselves to

monthly pre-natal check-up. They should submit themselves to post-partum care at least two to

three times within four to six weeks upon delivery.

CLIENT GROUPS: Pregnant and lactating mothers

REQUIREMENTS: NONE

SERVICE SCHEDULE: As case arise

TOTAL PROCESSING TIME: 2 hours and 30 minutes excluding the follow up check up



Health Office Transaction Time Responsible Person

1. Proceed to the Municipal

Health Office or in

Barangay health station and

provide information to be

entered in Home-Based

Maternity Record (HBMR)

card.

Accommodates

Patients and logs

pertinent data on the

Home-Based Maternity

Records (HBMR) card.

10 minutes

Imelda T. Maralit

Nurse Coordinator/

Leonida Silva

Midwife on Duty

2. You will receive

instruction on proper

nutrition’s on proper

nutrition and maternity care

and will be advised to report

to the CHO should you

observe signs of pregnancy

risk.

Gives proper

instruction to the

client’s.

20 minutes Leonida Silva

Midwife-on-duty

For Pregnant women:

a. Submit to Prenatal

examination and health

Education.

b. Submit to Obygyne

consultation.

c. Submit to initiation of

breastfeeding.

d. Submit to tetanus toxic

test.

e. Receive referral for dental

services;

Conduct Pre-natal &

other Examination

including Health

Education.

15 minutes

20 minutes

15 minutes

10 minutes

20 minutes

Leonida Silva

Rural Health

Midwife

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f. Submit to Material Counseling on Motherhood,

For Lactating women:

g. submit yourself to regular

checkups (at least two to

three times) within four to

six weeks upon delivery to

ensure proper and adequate

post-partum care.

h. Submit to ob-gyne

follow-up check- up for

pregnant mothers.

Conducts regular

check-up

Conducts follow p

check up

20 minutes

20 minutes

1 and half hours

4. Provision of Dental Examination and Tooth Extraction

ABOUT THE SERVICE: To ensure proper and adequate oral hygiene for all Malvareños, that

why the municipal health office provides free dental services.


REQUIREMENTS: NONE

SERVICE SCHEDULE: Monday to Friday (if the dental aid is available)


TOTAL FEES: P 60.00 note (Dentist provided equipment)





Heath Office and register your

name in the logbook. As an

initial procedure, your blood

pressure will be recorded.

You will be given a number

and wait for your number to

be called by the dental Aide.

Register client, and

records clients blood

pressures

Assigns a call number

and inform client to

wait for his/her name to

15 minutes Ma. Filipina Sabale

Dentist

12

be called.

2. Go to the Dental laboratory

to undergo tooth examination,

tooth extraction (if needed),

and/or post-examination/

extraction.

Performs tooth

examination and/or

extraction and gives

dental care instructions,

and issues prescriptions

if needed.

25minutes Ma. Filipina Sabale

Dentist

5. Provision of Routine Laboratory Examination Service

ABOUT THE SERVICE: The Municipal Health Office offers routine laboratory examinations

which includes urinalysis, fecalisys, and complete blood count and sputum microscopy.

Laboratory services are available in municipal Health office.


REQUIREMENTS:

Referral Slip or Examination Request



TOTAL PROCESSING TIME: 1 hour and 28 minutes excluding the sputum examination




1. Go to the MHO to present

the laboratory request and

receive advice from the

medical officer on the

examination and

preparations needed.

Verifies the laboratory

request and briefs the

client regarding on the

examination and

preparation which will

be needed.

10 minutes

Sheryl Evangelista

Medical Technologist 2. Provide the specimens

needed for the requested

laboratory test. The client

will be advice of the date of

release of the result

Obtains the gather

specimens from client

and advises client of the

date the result will be

released.

10 minutes

Depending on the specimens

to be evaluated, result can

be secured from one hour to

one day upon submission of

specimens.

Sheryl Evangelista

Medical Technologist

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a. If applicable submit yourself to blood typing.

b. If necessary submit

yourself to a blood count.

If applicable submit to a

urinalysis test.


fecalysis test.


pregnancy test.

If applicable, submit

yourself to a sputum

examination.

Conduct blood count

Conducts complete

blood count.

Conducts urinalysis test.

Conducts fecalysis test.

Conducts pregnancy

test.

Conducts sputum

examination.

3 minutes

30 minutes

10 minutes

10 minutes

10 minutes

1 ½ working days.

3. Secure the results of the

laboratory exams and sign

your name in the logbook.

Releases the laboratory

results. 5 minutes

6. Provision of Anti- Tuberculosis Medicines and Services

ABOUT THE SERVICE: The Municipal Governments Implements an Anti-Tuberculosis

Program to prevent the spread of tuberculosis and most of all to treat patients suffering in

Tuberculosis.

CLIENT GROUPS: Patients with Tuberculosis

REQUIREMENTS: NONE







1. Proceed to Barangay

Health Station. Ask about the

requirements for availing of

tuberculosis treatment.

Provide the necessary

information during the initial

interview and during taking

of medical history records.

Answer queries on TB

treatments Conducts

interview and records

clients medical result

refers client to the

Rural Health Unit if

the case warrants

immediate attention

5 minutes Midwife on Duty at

the Barangay

2. Go to the municipal health Evaluate records and 10 minutes Imelda Maralit

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Office. conducts counseling on TB Instructs client

on the proper

procedures in

collecting sputum

specimens.

Public Health Nurse and Midwife on

Duty

3. Submit for sputum

microscopy 3 sputum

specimens taken for 2 to 3

consecutive days.

Obtains from client

sputum samples for

microscopy. Inform

client of the date of

release of results.

* Results may be

claimed at barangay

Health stations.

5 minutes(per visits)

Sheryl Evangelista

Medical

Technologist

4. Proceed to BHS and

secure the sputum

examination result.

Releases sputum

examination results. 5 to 10 minutes Midwife on duty

5. If results are positive, go

back to municipal health

office for information and

counseling and for enrolment

in multi-drug therapy.

Conducts counseling 1 hours Midwife on duty

7. Provision of Family Planning Services

ABOUT THE SERVICE: The Municipal Health Office provides family planning to advocate

proper child spacing and birth control.


REQUIREMENTS: NONE



TOTAL PROCESSING TIME: 1 hour and 58 minutes excluding the schedule of counseling


Steps Involved Action OF Municipal


Responsible

Persons

1. Proceed to the

municipal health office

and state your request for

information and/or

Accommodates clients 5 to 10 minutes

Barangay Health

Midwife

15

counseling service

2. Register your name in

the logbook.

Secures clients

signature in the

logbook.

3 minutes Imelda Maralit

Public Health Nurse

3. You will go through a

counseling session and

receive IEC materials as

reference.

Conducts counseling

session and hands out

references/IEC

materials.

60 minutes Imelda Maralit

Public Health Nurse

4. Attend at Counseling of

Continuing Users.

Conducts counseling

session. 1 ½ hours

Leonida Silva

Rural Health

Midwife

5. For those requesting

DMPA injection for the

first time:

a. Approach the

midwife/nurse on duty to

inquire about DMPA.

b. Provides the

information needed during

the initial interview/taking

of medical history records.

Make sure that all the

Details are provided.

Accommodates client

and answer queries on

DMPA

Conducts interview.

Records medical and

OB-Gyne history of

client and determine

whether client will not

have adverse reactions

to DMPA

10 minutes

15 minutes

Imelda T. Maralit

Public Health Nurse

Leonida Silva

Rural Health

Midwife

6. For those who have

already availed of DMPA:

a. Present your DMPA

card and wait the midwife

or public nurse validates

your schedule.

b. Go to the Nurse Station

for administration of

DMPA injection.

c. Register your name in

the logbook and wait for

advice as to your next

appointment.

* DMPA injections are

administrated every three

months.

Reviews clients

DMPA card and

validates schedule.

Take and records

clients blood pressure.

Administer DMPA

injection.

Advises client of the

next appointment.

10 minutes

5 minutes

5 minutes

Imelda T. Maralit

Public Health Nurse

Leonida Silva

Rural Health

Midwife

16

8. Issuance of Sanitary Permits, Health Care and Environmental

Sanitation Services

ABOUT THE SERVICE: Food and Non-food business establishments are required to secure

sanitary permits to make sure that they observe the standards of the Sanitary Code of the

Philippines. Workers of every establishment are also required to secure health cards.

Two categories of businesses:

1. Food or those businesses dealing with food preparation and processing. In this

category all employers and employee are required to secure health cards.

2. Non-Food or other establishments that is not involved in food preparation and

processing, in which managers, helpers, salesman, and the laborers required to secure health

cards.

CLIENT GROUPS: Owners/ Operators of food and non-food establishments

Workers in Food and Non-Food business establishments

REQUIREMENTS:

Copy of official receipt obtained from the order of payment



TOTAL FEES/ CHARGES: P25- Health Card

P200- Sanitation fee (inclusive in the business permit

payment)





Responsible

Person

1. Go to the Municipal

Health Office and secure a

checklist of requirements

for securing sanitary

permit/ health cards.

Issues checklist of

requirements 5 minutes

Aldrin Leviste

Municipal

Sanitary Inspector

2. Once the requirements

are completed, go back to

the municipal health office

and submit stool, sample

for fecalysis and sputum

Gather and obtains stool

sputum samples and give

advice to clients about

the release of

examination results and

15 minutes

17

for microscopy. Wait until you have advice by the

person in charge for the

release of exam results and

the schedule of physical

examination.

the schedule of physical examination.

3. Return to MHO on the

appointed date to secure

laboratory results to

undergo physical

examinations.

a. if there are no negative

findings on the results, you

will be issued a sanitary

permit and health card.

b. if there are findings, take

note of the corrective

measures to comply with

the sanitary code standards

of the Philippines.

Performs Physical

Examination

Issues sanitary permit

and health card.

Tells the client about the

process

20 minutes

5 minutes

5 minutes

Dr. Maria Luisa

V. Jaurigue

Municipal Health

Officer

Aldrin Leviste

Municipal

Sanitary Inspector

Aldrin Leviste

Municipal

Sanitary Inspector

RURAL HEALTH MIDWIFE SCHEDULE:

Name of Midwife Duty in Barangay Schedule of Duty

1. Sabina Villapando Poblacion

Main Health Center- MHO

Monday to Friday

Tuesday

2. Prima P. Moren Luta Norte

Luta Sur

Bagong Pook


Luta Sur

Monday

Tuesday

Wednesday

Thursday

Friday

3. Leonida Silva


San Pedro II

Santiago

San Pedro I

Santiago

Monday

Tuesday

Wednesday

Thursday

Friday

4. Belen DV Masalunga Bulihan

San Gregorio


Monday

Tuesday

Wednesday

18

San Isidro Bilucao

Thursday Friday

5. Myrna A. Noval San Pioquinto

San Andres


Monday and Wednesday

Tuesday and Thursday

Friday

III. BUSINESS PERMITS AND LICENSING OFFICE

1. Granting of New or Renewal of Mayors Permit and Business

License

ABOUT THE SERVICE: All Business establishments are required to secure a Business License

and Mayor’s Permit, and pay business taxes before the start of operations. It must be renewed

before January 1 to 20 every year as stated on the local tax ordinance. However, because of

several requirements needed in the renewal of permits, the Sanguniang Bayan extends the

deadline until March 30 on the basis of a resolution. Penalties are imposed after this period.

CLIENT GROUPS: Business Owners

REQUIREMENTS:

Community Tax Certificate

Barangay Business Clearance( at barangay where business is located)

Certification- BIR( separate requirements for new applicants and renewal

SSS Clearance

Location Clearance

Sanitary Permit( from Municipal Health Office whether for food handler or non food

handler)

Certificate of Electrical Inspection? Building Inspection( from Municipal Engineer’s office)

Fire Safety Inspection Certificate( from Municipal Bureau of Fire Protection)

MENRO Certification

RPT and Police Clearance Additional Requirements for New Business

A. Registration- DTI/SEC/CDA

Additional Requirements for Renewal

B. Income Tax Return of Preceding year (gross income above P100, 000

C. Sworn Declaration



19

TOTAL FEES/ CHARGES:

1. Business Taxes

(New business) based on the type of Business and Capital

(Existing business) annual gross receipts

2. Mayor’s Permit- based on the kind of business

3. Sanitary Fee- uniform rate of P50

4. Fire Inspection Fees- 10% of regulatory fees

5. Physical Exam (health card) P50/ employee

6. Tax Clearance- P25

7. Business Plate- P200

8. Garbage- 5%

TOTAL PROCESSING TIME:

1 hour and 37 minutes, application will not be accepted/proceed without the submission of all

requirements.


For New

Steps Involved

Action of the Business

Permits and Licensing

Office


1. Secure and fill up

application form and

submit for review for

completeness of

requirements and

issuance of verification

slip by the licensing..

Secure duly

accomplished

application

form.reviews

requirements and issues

verification slip.

5 minutes Neo Trinidad

Licensing Officer

2. Proceed to MPDC to

get a Zoning for

Locational Clerance.

Assist by the MPDC

Staff 5 minutes

Licerio Miraflor

MPDC

Staff/Drafstman

3. Go to Eng’g.office for

Builiding Permits

Accomodates

request,conducts

inspection,and issues

Certificate

10 minutes Edesa Malabuyo

Engineering Staff

4. Proceed to Fire

Prevention for Fire safety

Inspection

Reviews documents

presented and issues

Fire Safety Clerance

Certificate .

15 minutes Fire Marshall

5. Proceed to Health for

sanitary Permit.

Review The documents

for issues of sanitary

permit

5 minutes Aldrin Leviste

Sanitary Officer

7. Proceed to Licensing

For Computation Fee

Review the document

and assist. 5 minutes

Neo Trinidad

Licensing Officer

20

8.Proceed to Mayors Office For Approval.

20 minutes Mayor Cristeta

Reyes

9. Proceed to municipal

treasurer for Payment.

Issues an order of

payments. 5 minutes

Peter Paul Calosa

Treasurer’r Staff

10. Proceed to the MPDC

for Zoning signature.

Review the Document

by the municipal Head

of MPDC.

3 minutes Linda Balbuena

MPDC Head

9. Go back to Municipal

Engineers Office for

Signature

Review the Documents

Before Signature. 3 minutes

Engnr. Leonida

Mando

Engineering Dept.

Head

10. Proceed to Municipal

Bureau of Fire

Department for signature.

Review the documents 3 minutes Fire Marshall


Health Office for

signature.

Review the documents

before signature 3 minutes

Aldrin Leviste

Sanitary Officer

12. Proceed to Licensing

for Recording of

documents.

Records the document to

Logbook 3 minutes

Neo Trinidad

Licensing Officer

13.Go back to Mayors

office for Signature and

Approval of documents.

Sign the documents for

approval. 2 minutes

Mayor Cristeta

ReyesMunicipal

Mayor

14. Obtain Business

permit at the advised time

and sign the logbook.

Releases Business

Permit 2 minutes

Neo Trinidad

Licensing Officer.

For Renewal

Step Involved Action of the Permit and

Licensing Section Transaction Time Responsible Person


Permits and license

section to secure and fill

up application form and

for licensing

computation.

Secures duly

accomplished

application form,

reviews requirements

and issues verification

slip.


Licensing officer

2. Proceed to the Mayor’s

Office for the approval of

application form.

Approves the

application form 3 minutes

Mayor Cristeta

Reyes Municipal

Mayor

3. Proceed to the

Municipal Treasurer’s

Office for payments Collects Payment 3 minutes

Peter Paul Calosa

Venus Trinidad

Revenue Collecting

Officer

4. Proceed to the Reviews the documents 5 minutes Aldrin Leviste

21

Municipal Health Office for Sanitary Health

Permit

for the issuance of sanitary permit

Sanitary Officer


planning and

Development Office for

zoning signature and

location clearance

Reviews documents for

the issuance of

locational clearance

5 minutes

Licerio Miraflor

MPDC Staff

Linda Balbuena

MPDC Dept. Head

6. Proceed to the

Municipal Engineer

office for the review of

documents and schedule

of inspection.

Secure requirements and

schedules inspections 5 minutes

Edesa Malabuyo

Engineering Staff

7.Proceed to the

municipal Bureau of fire

protection for fire safety

certificate

Issues fire safety

certificate 3 minutes

Municipal Fire

Marshall

8. Go back to the

municipal licensee

section for the recording

of documents

Record documents 2 minutes Neo Trinidad

Licensing Officer

9. Proceed to the mayor’s

office and ask for

signature

Sign the documents for

approval 3 minutes

Mayor Cristeta

Reyes Municipal

Mayor

10. Go back again to the

office of municipal

Licensing for the release

of documents

Release documents 2 minutes Neo Trinidad

Licensing Officer

2. Granting a Permit for the Cessation of Business ABOUT THE SERVICE: The main purpose of applying for cessation of business is to update

the municipal government’s record and to avoid accumulation of taxes and penalties. Enterprises

that have closed or have changed ownership must have filed an application for Cessation of

Business. The Licensing Division conducts inspection to verify closure or change in the nature of

ownership.

CLIENT GROUPS: Business Owners

REQUIREMENTS:

Pertinent papers of Mayor’s Permit

Previous permit or license (to be surrendered)

Sworn statement of its gross sales or receipts for the current year

22






Steps Involved

Action of Business


Office


1. Proceed to the

Municipal Permits and

Licensing Section and

submit affidavit of

closure.

Conducts Inspection/

Issues Certification 10 minutes

Neo Trinidad

Licensing Officer

3. Sign the certification

for “Declaration Upon

Retiring from Business”

and submit to the mayor’s

office for approval

Secures applicant’s

signature in the

certification and advises

the same to proceed to

mayor’s office for the

signature of the

municipal mayor.

*Upon approval, the

mayors staff will

forward the certification

to the permits and

licensing section

30 minutes

Neo Trinidad

Licensing Officer

Mayor Cristeta

Reyes Municipal

Mayor

Edith Eusebio

Mayor’s Office

Staff

4. Received the duly

signed Certification Releases Certification 10 minutes

Licensing Officer

3. Granting Mayor’s Permit to hang streamers for parade,

motorcade, promotional sale and other activities

ABOUT THE SERVICE: All groups and entities that wish to stage a parade, motorcade,

promotional sale and dance permits and other activities within the municipality. They must

secure a permit prior to the scheduled activity. This is done to ensure coordination, order, traffic

management, and safety of the participants and spectators.

CLIENT GROUPS: Business Owners and the General Public

23

REQUIREMENTS:

Mayor’s Permit

Letter Request received by the Municipal Mayor or by the Administrator


8:00am to012:00pm and 1:00pm to 5:00pm


TOTAL FEES/ CHARGES: Streamer- P100

Motorcade/Promotional Sale- P100


Steps Involved

Action Business

Permits and

Licensing Office


1. Submit a letter of request

addressed to the Municipal Mayor to hang streamers,

conduct promotional sale of

products, hold parade or

motorcade or any other

activity.

Receives the letter of

request 5 minutes

Robert Coro Executive Assistant

II

Neo Trinidad

Licensing Officer

2. Proceed to the Licensing

Office and present the

received or acknowledge

letter request.

Secures and validates

presented letter

request properly

acknowledge by the

office of the mayor


Licensing Officer

3. Pay to the treasurer’s

office the corresponding fee. Collects payment 5 minutes

Peter Paul Calosa

Revenue Collecting

Officer

4.Go back to Licensing

Office for the Receiving of

the prepared and approved

permit for the activity.

Releases Permit 5 minutes Neo Trinidad

Licensing Officer

4. Granting of a New or the Renewal of Tricycle Franchise

Certification

ABOUT THE SERVICE: Tricycle Franchise is given by the Municipal Government to tricycle

owner/ operator to operate as a means of livelihood. The Franchise is renewable every one year.

24

It must be renewed before January 1 to 20 every year as stated on the local tax ordinance.

Penalties are imposed after this period.

CLIENT GROUPS: Tricycle driver’s and operators

REQUIREMENTS:

Official Receipt LTO (photocopy)

Certificate of Registration (photocopy)

Community Tax Certificate (photocopy)

Proof of Membership in Association or Federation

Police Clearance

Health Certificate

Barangay Certification


8:00am to 1200pm and 1:00pm to 5:00pm


LRF (Legal Research Fee)- P10

Legalization Fee- P10

Supervision and Regulation Fee- P40

Certification Fee- P10

Filing Fee- P150

Mayor’s Clearance- P20

Registration- P50

Application Form- P20

Mayor’s Permit- P50

Health Permit- P50

Garbage- P5

Plate- P150

Police Clearance- P25

TOTAL PROCESSING TIME: 34 minutes excluding the review of documents


Steps Involved

Action of Business


Office


1. Submit to the Permit

and Licensing Section all

the requirements for the

renewal of tricycle

franchise

Secures submitted


Neo Trinidad

Licensing Officer

2. Go to Sangguniang

Bayan Office and present

Reviews the documents

and make necessary 10 minutes

Leonila Barranda

SB Secretary

25

documents and also provide the necessary

information. Pay the

corresponding fees for its

renewal at Municipal

Treasurer’s Office

endorsement. Peter Paul Calosa

Revenue Collecting

Officer

3. Wait for the preparation

of the New/ Renewal of

franchise. Receives the

duly approved new/

renewal of tricycle

franchise.

Prepares papers for

renewal of franchise

and advice client to

also secure the mayor’s

signature. Release

tricycle franchise.

10 minutes Leonila Barranda

SB Secretary

4. Go back to the

Licensing Office for the

recording and issuance of

Mayor’s Permit to operate

Release Mayor’s

Permit 5 minutes

Neo Trinidad

Licensing Officer

5. Transfer of Tricycle Ownership

ABOUT THE SERVICE: This Licensing Section facilitates the transfer of ownership from one

tricycle owner/ operator to another.

CLIENT GROUPS: Tricycle drivers and operators

REQUIREMENTS:

Application ( for new applicant)

Official Receipt LTO (photocopy)

Community Tax Certificate of New Applicant

Barangay Certification

Proof of Membership in Association/ Federation

Deed of Absolute Sale



TOTAL FEES/ CHARGES: Depends upon the order of payment given by the office

TOTAL PROCESSING TIME: 13 minutes excluding the reviews of documents

26


Steps Involved Action of Permits and

Licensing Section Transaction Time Responsible Person

1. Submit to the Permit and

Licensing Section all the

requirements for the

Transfer of tricycle

ownership.

Secures submitted


Neo Trinidad

Licensing Officer

2. Present the documents


information to the office of

Sangguniang Bayan and

pay the corresponding fees

at the Municipal

Treasurer’s Office.

Reviews the documents

and make necessary

endorsement.

The Office of the

Treasurer’s will collect

the corresponding fees.

5 minutes

5 minutes

Leonila Barranda

SB Secretary

Peter Paul Calosa

Revenue Collecting

Officer

IV. OFFICE OF SENIOR CITIZENS AFFAIRS (OSCA)

1. Provision of Senior Citizens ID

ABOUT THE SERVICE: To give full support to every Senior Citizens living in the Municipality

of Malvar and to recognized them as also integral part of the Philippine Society. Facing the

elderly by building a strong relationship with the members of the Community.

CLIENT GROUPS: Senior Citizens (60 years old & above)

REQUIREMENTS:

Application Form

1x1 pic. 2 Copies

Birth certificate


8:00 am to 12:00pm and 1:00 pm to 5:00PM.

PROCESSING TIME: 40 minutes

TOTAL FEES/ CHARGES: None

27


Steps Involved Action of the OSCA Transaction Time Responsible

Person

1. Proceed to the OSCA

and Secure application

for I.D. and survey

form.

Accommodate the Senior

Citizen and issue

Application and survey

form

4 minutes Arthur Calalo

OSCA Staff

2. Fill up the forms and

proceed to the

Barangay President.

With duly

accomplished forms

and secure Presidents

signature.

Barangay Senior

Citizen President

3. Go back to the

OSCA and present the

duly the signed

application and survey

forms.

Accommodate clients and

verifies the authenticity of

Barangay President

Signature then assigns ID

Number.

4 minutes

Jose W. Lat

Federation Vice

President

4. Prepare the ID card,

affix the ID picture and

send it to the office of

the Mayor for

signature.

Fill up the ID card, sign it

then send to the office of

the Mayor for approval

Depends on the

availability of the

Mayor

Junanito Capuloy

OSCA Head

5. Wait for the approval

of I.D.

Once approved, it is now

ready for issuance to

concern senior’s citizen

2 minutes

Jose W. Lat

Federation Vice

President

2. Provision of Phil health Card Services for Senior Citizens

ABOUT THE SERVICE: The OSCA provides Phil heath assistant to those senior citizens

member cannot get Financial Support from relatives or Families. Mostly those not married

Senior citizens.

CLIENT GROUPS:

Senior Citizens (60 years old & above)

REQUIREMENTS:

Senior Citizen’s ID


8:00 am to 12:00pm and 1:00 pm to 5:00PM.

28




Steps Involved Action of the OSCA Transaction Time Responsible

Persons

1. The Barangay.

Senior Citizen’s

President will

recommend the names

of Phil health

applicants to OSCA

Issue Phil health

application forms 2 minutes

Jose W. Lat

Federation Vice

President

2. The applicant should

fill up the form and

affix his/ her signature

together with the

Barangay President

Signature.

Accommodate the client

and receive the entire

document.

2 minutes

Jose W. Lat

Federation Vice

President

3. Consolidate all

accomplished


make a request from the

Treasurer’s Office to

issue check to pay

the premium.

Coordinate with the

Accounting Office to

prepare necessary

voucher.

5 minutes

Juanito A. Capuloy

OSCA Head

Jeanette Fruelda

Municipal

Accountant

3. Provision of Assistance to Relatives of Deceased Senior Citizens

ABOUT THE SERVICE: The OSCA provides assistance to the relatives of the deceased senior

citizens

CLIENT GROUPS:

Relatives of deceased Senior Citizens (60 years old & above)

REQUIREMENTS:

Certified Xerox copy of Death Certificate of deceased Senior Citizen.

Certification of Indigency signed by Barangay Captain.


8:00 am to 12:00 NOON and 1:00 pm to 5:00PM.


29



Steps Involved Action of the OSCA Transaction Time Responsible Person

1. Proceed to the office

of Barangay Senior

Citizen’s President and

bring the Death

Certificate of deceased

senior citizen

Accommodates client

request. 5 minutes

Jose W. Lat

Federation Vice

President


and file the death

certificate of deceased

senior citizen on or

before the end of the

month.

Schedule of

distribution will be

set

2 minutes

3. Comeback to the

OSCA office on the

first week of the

succeeding month to

get the claim

Death assistance will

be given to the

nearest kin of the

deceased senior

citizen.

2 minutes

4. Preparation of Letters Resolution and Project proposal thru

request in different Barangay Senior Citizens Associations.

ABOUT THE SERVICE: Preparing and Gathering of different documents through the request of

different Barangay Senior Citizens Associations.

CLIENT GROUPS:

Barangay Senior Citizens (60 years old & above)

REQUIREMENTS: Must be a recognized member of Senior Citizens associations





30




and Submit letter

request, resolutions, and

project proposal.

Accommodates client

and receives the

submitted documents.

15 minutes

Juanito A. Capuloy

OSCA President 2. Wait for the advice

from the OSCA head or

employee as to when the

necessary action for

each concern would be

completed and take note

of other instructions.

Advices client as to

the actions to be taken

on each and every

concerns.

15minutes

5. Provision of Information and Educational Campaign for Senior

Citizens

ABOUT THE SERVICE: The Office of the Senior Citizen’s Affairs aims to give educational

seminars to senior citizens, regarding to the role of OSCA and their important responsibilities as

a member.

CLIENT GROUPS: Barangay Senior Citizens (60 years old & above)

REQUIREMENTS: Must be a recognized member of Senior Citizens associations.

SERVICE SCHEDULE: Depending on the date of educational seminar

TOTAL PROCESSING TIME: 3 hours




1. Proceed to Barangay

senior citizens office or

the place where the

educational seminars

will be conducted.

Accommodates client

and ask them to fill up

the registration logbook

5 minutes

Juanito A. Capuloy

OSCA President

31

2. Listen and be attentive to the lecture

that is given by OSCA

Head.

Conducts the seminar to the clients.

3 Hours

3. If you have

suggestion or

comments, don’t

hesitate to ask.

Answers suggestion

and gives appropriate

advice to the clients 10 minutes

V. OFFICE OF THE SANGGUNIANG BAYAN

1.Processing of Tricycle Franchise

ABOUT THE SERVICE:The Office process franchising, Tricycle franchise must be renewed

every three(3) years.


REQUIREMENTS:

Barangay Clearance

Community Tax Receipt

Previous Mayor’s Permit

Previous Franchise

Professional Driver License

Color Coding Ordinance must be followed

Recommendation/ Referral of their respective president of TODA, Malvar Batangas



TOTAL FEES AND CHARGES: P310.00

TOTAL PROCESSING TIME: 1 day and 18 minutes


Steps Involved

Action of the

Office of

Sangguniang

Bayan

Transaction Time

Responsible

Person

1.Submit duly filled up


requirements for review

Accomplished

application form by

the operator

10 minutes Madel Barranda

SB Staff

2.Wait for the preparation 2 minutes Madel Barranda

32

of the franchise and get order of payment.

SB Staff

3.Pay the required of fees

at the Municipal treasurer’s

office

5 minutes

Peter Paul Calosa

Revenue Collecting

Officer

4.Wait for review, approval

signing of franchise by the

community on

transportation

Review the

document for

approval of

franchise

1 day

Madel Barranda

Auring Reyes

SB Staff

5.Return after 1 day and get

order of payment while the

clearance is prepared

1 minute

Madel Barranda

Auring Reyes

SB Staff

6.Pay the required fees at

the treasurer’s office Issued an official

receipt 5 minutes

Madel Barranda

Auring Reyes

SB Staff

7.Wait for the approval of

clearance and afterwhich

get clearance,then proceed

to the Land Transportation

Office and have the new

Motorcycle be converted

into tricycle-for-hire

1 minute

Madel Barranda

Auring Reyes

SB Staff

8.Get clearance or

franchise. Released the

clearance 1 minute

Madel Barranda

Auring Reyes

SB staff

2.Legislative Enactment Services

ABOUT THE SERVICE: The Sangguniang Bayan under the RA 7160 is authorized to approve

of legislative measures for private purposes such as:

1. Issuance of authority to construct/install cell site (CS)

2. Issuance of legistative endorsment for issuance of Environmental Compliance Certificate.

3. Accreditation of Non-government organization (NGO)

4. Land Reclassification

a. When the land ceases to be economically feasible and sound for agricultural purposes

as determined by the Department of Agriculture.

b. Where the land have substantially greater economic value for residential,commercial

or industrial purposes as determined by the Sanggunian.

CLIENT GROUP: General Public

REQUIREMENT:

CELL SITE

Tax declaration of the proposed site and title

Affidavit of Undertaking

33

Structural blue print of the antennae

Department of Health certification

Air transportation Office Clearance

Barangay resulution endorsing the proposed cellsite.

Neighbors consent within 50 meter radius from the proposed cell site

NGO Accredation

Consititution and by laws

List of Officers and members

Current Financial statements

Duly accomplised application forms

Environmental Compliance Certificate

Locational Clerance

Initial environmental examination

Municipal Environment and natural resources Office assessment and recommendation report.

Reclassification Lands

Request letter

Title or Tax decleration of the property



TOTAL PROCESSING TIME: 20 minutes excluding the 2 municipal sessions

TOTAL FEE AND CHARGES: NONE

PROCESS AVAILING THE SERVICE:

Steps Involved

Action of the Office

of the Sangguniang

Bayan

Transaction

Time

Responsible Person

1. Proceed to the Office of

Sanggunian Bayan and

submit requirements for

review.

Review the

requirements for the

application.

15 minutes

Liza Leviste

Madel Barranda

SB Staff

2.Wait for the legislative

actions: application letter will be placed in the order

of business under

communications for

referral to the proper

committee.

The Committees will

conduct public hearing and

will renders committee

Conducts public

hearing and make

necessary

endorsement.

2 Municipal

council sessions

Liza Leviste

Madel Barranda

SB Staff

34

reports. a favorable endorsement of

the committees follows the

filing of the draft resolution

for first reading.get order

of payment.

3. Pay the required fee at

the municipal treasury

office upon filing of the

draft resolution on the 1st

reading.

Assessed the

required payment 5 minutes

Peter Paul Calosa

Revenue Collecting

Officer

4.Wait for approval of the

resolution on the second

and third reading

2 Municipal

Council Sessions

Madel Barranda

Liza Leviste

SB staff

5.Wait the resolution of

endorsement/accreditation

to be signed by the Vice-

Mayor and the Municipal

Council Members;attested

by the secretary;approved

by the Mayor.

Madel Barranda

Liza Leviste

Madel Barranda

Liza Leviste

SB Staff

6.Get approved resolution Issues Approved

Resolution

Liza Leviste

Auring Reyes

SB staff

3. Issuance of Certified True Copies of Municipal Council

Documents

ABOUT THE SERVICE: The Public may request for certified true copies of Municipal council

Ordinances and resolution, minutes from the sangguniang bayan.

CLIENT GROUP: General Public

REQUIREMENTS: NONE




35

PROCESS AVAILING THE SERVICE:

Steps Involved

Action of the

Office of the

Sangguniang

Bayan

Transaction Time

Responsible

Person

1.Proceed to SB Office for

the Document needed

Complete the

Documentary

requirement for

needed document

20 minutes

Liza Leviste/Auring

Reyes

SB Staff

2.Pay the required fees at

the municipal treasurer’s

office

Check the order of

payment after

paying at the


5 minutes

Madel Barranda

Auring Reyes

SB staff

3.Get documents

Release document 1 minute

Madel Barranda

Auring Reyes

SB staff

VI. OFFICE OF THE MUNICIPAL CIVIL REGISTRAR

1. Registration of Births and Issuance of Certificate of Live Birth

ABOUT THE SERVICE: The birth of the child, being vital event, should be registered at the

Office of the Civil Register with in a thirty (30) day reglementary period from the time of birth.

Other than serving identification purposes, a birth certificate is also required by various

agencies and instrumentalities in availing of their services.

CLIENT GROUPS: Parents guardians/attendant at birth/hospital authorities and persons who

have reached legal age but whose facts of births have not been reported at the Civil Registrar’s

Office.

REQUIREMENTS:

For children born at home:

If parents are married:

On time registration

Marriage contact of parents

Signature of attendant at birth

Barangay midwife’s certification of the circumstances of the birth. Delayed Registration

NSO- negative Certification of Birth (1945-1989)

Baptismal certificate of the child

Marriage contract of parents

Signature of attendant at birth (if still living)

36

Affidavit of (2) disinterested persons

Recent Community Tax Certificate of the informant

At least three (3) documentary evidences/public documents showing correct full name, date of birth and place of birth of the child.

If parents are not married:


Signature of attendant at birth

Personal appearance of the father at the City Civil Registers’ Office (If the child is to be acknowledged or the father is willing to admit paternity of the child) & his recent

Community Tax Certificate.

Delayed Registration

NSO- Negative Certification of Birth (1945-1989)

Baptismal certificate of the child

Personal appearance of the father at City Civil Register’s Office & his recent Community Tax Certificate (if the child is to be acknowledge or if the father willing to admit

paternity of the Child.)

Sworn statements of the mother/or sworn statement of the father

/grandmother/grandfather in lieu of the mother (If the mother is deceased or her

whereabouts are known)and recent Community Tax Certificates

Affidavit of (2) disinterested persons.

At least three documentary evidences showing correct full name, place of birth of the child.

For children born in the hospital/maternity clinic:

If parents are married:

On-time registration

Duly accomplished quadruplicate copies of Certificate of Live birth with the signature of

attendant at birth, the informant and the hospital staff who prepared the Certificate of

Live Birth.

Delayed registration (These will be register after the 30 days reglementary period).

Duly accomplished quadruplicate copies of Certificate of Live Birth with the signature of attendant at birth, the informant and the hospital staff who prepared the Certificate of

Live Birth.

If parents are not married:


Duly accomplished quadruplicate copies of Certificate of Live Birth with the signature of attendant at birth, the in format and the hospital staff who prepared the Certificate of Live

Birth.

Personal appearance of the father at the Municipal Civil registrar’s office(If the child is to be acknowledge or if the father is willing to admit paternity of the child ) & his recent


Delayed Registration

Duly accomplished quadruplicate copies of Certificate of Live Birth with the signature of

attendant at birth, the in format and the hospital staff who prepared the Certificate of Live

Birth.

37

Personal appearance of the father at the Municipal Civil registrar’s office(If the child is to be acknowledge or if the father is willing to admit paternity of the child ) & his recent


Sworn statement of the mother/father/guardian & recent Community Tax Certificate.

Affidavit of 2 disinterested persons.

SERVICE SCHEDULE: Mondays to Fridays, 8:00 Am to 12:00 Noon and 1:00 Pm to 5:00Pm


1. On-time registration………………………………………………none

2. More than 1 month but less than one year ……………………… none

3. One year but less than 10 years …………………………………..none

4. 10 years & above …………………………………………………none


On time registration of children born at home (of married/unmarried parents)

Steps Involved

Actions of the

Municipal Civil

Registrar’s Office


1. Fill out and submit

application and

Requirements for birth

registration and provide

needed information during

the interview.

Prepares a Certificate

of Live Birth (COLB)

based on the

information supplied.

10 minutes

Florida Penas

Asst. Registration

Officer I

2. Assess the document and

affix signature on the space

provided.

Type Encodes the

COLB 3 minutes

Florida Penas

Asst. Registration

Officer I

3. Return to the Municipal

Civil Register’s Office. Wait

as the registration officer

records the documents.

Assigns registry

number to COLB 5 minutes

Florida Penas

Asst. Registration

Officer I

4. Claim the registered

documents.

Issues COLB and

records issuance. 3 minutes

Florida Penas

Asst. Registration

Officer I


38

Delayed registration of children born at home (of married/unmarried parents)

Steps Involved

Actions of the

Municipal Civil



1. Submit application for

birth registration and other

required documents and

provide needed information

during the interview.

Prepares a Certificate

of Live Birth based on

the information

supplied.

10 minutes

Florida Penas

Asst. Registration

Officer I

2. Assess the document and

affix signature on the space

provided.

Type Encodes the

COLB. 3 minutes

Florida Penas

Asst. Registration

Officer I


Civil Register’s Office. Wait



Informs the client of

the date of released of

The COLB in

Compliances with the

10-day posing period.

5 minutes

Florida Penas

Asst. Registration

Officer I

4. Claim the duly registered

Certificate of Live Birth on

the appointed date.

Issues COLB and

records issuance. 3minutes


On-Time registration of children born in private hospital/maternity clinic (of Married parents.)

Owners of documents claim the Certificate of Live Birth at the private hospital (processed by

hospital authorizations).

Steps Involved

Actions of the

Municipal Civil



1. Submit the duly

accomplished quadruplicate

copies of the Certificate of

Live Birth.


for compliances. 5 minutes

Florida Penas

Asst. Registration

Officer I


Civil Register’s Office.

Wait as the registration

officer records the

documents.

Receives official

receipt and advice

when the documents

will be released.

3 minutes

Florida Penas

Asst. Registration

Officer I



the appointed date.

Issues COLB and


Florida Penas

Asst. Registration

Officer I

39


On-Time registration of children born in private hospital/maternity clinic (of Married

parents.)The Provincial Hospital entrust the documents to the Municipal Civil Registrar’s Office

to be claimed by owners of the documents (processed by parent/guardian

Steps Involved

Actions of the

Municipal Civil



1. Verify with the Municipal

Civil Registrar Office if the

hospital authorities have

submitted the duly

accomplished quadruplicate

copies of the Certificate of

Live Birth. If yes review the

documents. If no coordinate

with the concerned hospital.

Secure the document and

submit it to the Office of the

Civil Registrar.

If the hospital

authorities have

submitted the duly

accomplished

quadruplicate copies

of the Certificate of

Live Birth, instruct

client to review the

documents. If not,

instructs client to

secure the documents

is are found to be in

order, instructs client

to pay fees.

3 minutes

Florida Penas

Asst. Registration

Officer I


Civil Register’s Office Wait



Assigns registry

number to COLB 3 minutes

Florida Penas

Asst. Registration

Officer I



the appointed date.

Issues COLB and


Florida Penas

Asst. Registration

Officer I


Delayed registration of children (of married/unmarried parents). Born in the hospital/

Maternity clinic (Processed by relatives).

Steps Involved

Actions of the

Municipal Civil



1. Submit duly

accomplished Certificate of

Live Birth in four copies

prepared by the hospital

authorities


for completeness 5 minutes

Florida Penas

Asst. Registration

Officer I

2. Proceed to Civil Informs the client of the 5 minutes Florida Penas

40

Registrar Office all the other requirements with the

registration officer.

date of released of The registration in

Compliances with the

10-day posing period.

Asst. Registration Officer I


Civil registrar’s office on

the appointed date and get

the duly registered

Certificate of Live Birth.

Issues COLB and


Florida Penas

Asst. Registration

Officer I


On-time registration of Children born in private or government hospitals to parents who are not

married (pressed by relatives)

Steps Involved

Actions of the

Municipal Civil



1. Submit duly

accomplished Certificate of

Live Birth in four copies

prepared by the hospital

authorities.


for completeness. 3 minutes

Florida Penas

Asst. Registration

Officer I


Civil Registrar Office s for

documentation. Wait for

the registered documents to

be released.

Release the document. 3 minutes

Florida Penas

Asst. Registration

Officer I


2. Registration/ Issuance of Death Certificates

ABOUT THE SERVICE: It shall be the responsibility of the nearest relative or spouse who has

knowledge of the death to report the same within forty- eight hours (48) if the deceased died

without medical assistance. The health officer shall examine the deceased and shall certify as to

the cause of death and direct the registration of the death certificate to the officer of the civil

registrar within the reglementary period of thirty (30) days.

CLIENT GROUPS: Spouse/ Children/ Relatives of the deceased or the nearest kin or barangay

officials as the case may be.

REQUIREMENTS:

a. If death occurred at home (on- time registration)

Personal appearance of the informant who should be a relative of the deceased

41

Barangay certification on the circumstances surrounding the death

b. If death occurred in the hospital (on- time registration)

Death certificates prepared by the hospital

c. Sworn statement is required if registration is delayed even when death is either happen

at home or in the hospital


8:00 am to 12:00 noon and 1:00 pm to 5:00 pm

TOTAL FEES/ CHARGES: Burial Permit- P50 and Transfer of Cadaver- P150


On- time delayed registration of deaths that occurred at home

Steps Involved

Actions of the

Municipal Civil


Transaction



Civil Registrar’s Office

and provide the needed


interview.

Prepares the death

Certificate 15 minutes

Florida Penas

Asst. Registration

Officer I

2. Review the death

certificate prepared and

write your signature on the

space provided

Issued a copy of the

accomplished but

Unregistered death

Certificate.

5 minutes

Florida Penas

Asst. Registration

Officer I

3. Proceed to the

embalmer and health

officer and have the death

certificate signed.

Signs the death

certificate 1 hour

Embalmer/

Municipal Health

Officer

4. Pay the corresponding

fees at the Municipal


Issues official receipt 10 minutes

Venus Trinidad

Revenue Collection

Officer/ Clerk

5. Go back to the

Municipal Civil

Registrar’s Office and

submit the death

certificate and official

receipt. Wait as the

registration officer records

the documents.

Records and assigns

registry number to

certificate of death

15 minutes

Florida Penas

Asst. Registration

Officer I

6. Claim the duly

registered death

certificate.

Issues the duly

registered death

certificate and records

issuance.

5 minutes

Florida Penas

Asst. Registration

Officer I

42

TOTAL PROCESSING TIME: 1 hour 50 minutes

On- time delayed registration of deaths that occurred in the hospital

Steps Involved

Actions of the

Municipal Civil


Transaction


1. Submit the duly

accomplished Death

Certificate prepared by the

hospital authorities in

three copies.

Reviews the duly

accomplished death

certificate prepared by

the hospital authorities

in three copies.

5 minutes

Florida Penas

Asst. Registration

Officer I

2. Proceed to the

embalmer and health

officer and gave the death

certificate signed.

Signs the death

certificate

30 minutes to one

(1) hour

Dr. Maria Luisa

Jaurigue

Municipal Health

Officer




Issues official Receipt 10 minutes

Venus Trinidad

Revenue Collection

Officer/ Clerk

4. Return to the MCRO

and submit the death

certificate with the official

receipt.

Assigns registry

number to certificate of

death and records the

documents.

15 minutes

Florida Penas

Asst. Registration

Officer I

5. Claim the duly

registered death

certificates.

Issues the duly

registered death

certificate and records

issuance.

5 minutes

Florida Penas

Asst. Registration

Officer I


3. Registration/ Issuance of Marriage License

ABOUT THE SERVICE: Where a marriage license is required. each of the contracting parties

shall file separates sworn application for such license with the proper local civil registrar of the

place where either or both contracting parties reside.

The local civil registrar concerned shall enter all applications for marriage license field in

a registry book strictly in the order in which the same are received.

When the license is issued, the same shall be valid in any part of the Philippines for a

period of one hundred twenty (120) days from the date of issue, and shall be deemed

automatically cancelled at the expiration of the said period if the contracting parties have not

made use of it.

CLIENT GROUPS: A man and woman of legal age and with no legal impediment to marry,

who wish to enter into a special contract of permanent union for the establishment of conjugal

family life.

43

REQUIREMENTS:

Pre-marital Counseling Certificate

Birth Certificate of contracting parties/Baptismal certificate

Parental consent (18-20)

Parental advice (21-24)

Certificate of No Marriage (CENOMAR)

Certificate of singleness (25 and above)

Passport and legal capacity to contract marriage (for foreigners)

Personal appearance of the couple




Pre-marital counseling……………………………. P 248.00

Application for Marriage License …………………P 248.00

Marriage License ………………………………….


Steps Involved Actions of the Municipal

Civil Registrar’s Office

Transaction

Time

Responsible

Person

1. Submit all the required

documents and provide the

necessary information

during the interview (both

parties) by the Registration

Officer. Sign (Both parties)

the application form.

Review documents

submitted. Interview both

parties.

Instructs parties to pay

fees.

15 minutes

Florida Penas

Asst. Registration

Officer I





Venus Trinidad

Revenue Collection

Officer/ Clerk

3. Go back to the

Municipal Civil Registrar’s


official receipts to

registration Officer and

trust all the required

documents for the 10 days

posting period.

Informs clients on the date

of the release of marriage

license

3 minutes

Florida Penas

Asst. Registration

Officer I


Civil Registrar as

instructed and claim the

marriage license. Sign the

logbook as proof of receipt.

Issues marriage license. 3 minutes

Florida Penas

Asst. Registration

Officer I

44


4. Registration of Marriage Certificates

ABOUT THE SERVICE: In Ordinary marriage, the time for submission of the Certificate of

Marriage is within fifteen (15) days following the solemnization of marriage while in marriage

exempt from license requirement, the prescribed period is thirty (30) days, at the place where the

marriage was solemnized.

CLIENT GROUPS:

Secretaries of parish church

Court’s liaison officer

Local chief Executive (Mayors) staff

Owners of the documents

REQUIREMENTS:

Marriage Certificate

Sworn statement of the applicant (for delayed registration)





On-time registration

Steps Involved

Actions of the

Municipal Civil


Transaction


1. Submit duly accomplished

Marriage Certificate in

quadruplicate copies

Records the

documents 3 minutes

Florida Penas

Asst. Registration

Officer I


Marriage Certificate. Sign the


Releases the duly

registered marriage

certificate.

5 minutes

Florida Penas

Asst. Registration

Officer I


45

Delayed registration

Steps Involved

Actions of the

Municipal Civil




documents and provide all the

necessary information during the

interview.


for completeness.

5 minutes

Florida Penas

Asst. Registration

Officer I

2. Claim the registered Marriage

Contract.

Issues the registered

marriage contract. 3 minutes

Florida Penas

Asst. Registration

Officer I


5. Issuance of Certified True Transcription Copies of Births, Death

and Marriage

ABOUT THE SERVICE: Civil registrar documents such as birth, marriage and death

certificates may be availed of by securing a certified true transcription copies from the office.

CLIENT GROUPS: Owner or Relatives of those whose births, deaths and marriage happened in

Malvar




Birth records Available (1A)

School purpose …………………………………… 25.00

Reference…………………………………………. 30.00

Local employment ……………………………….. 25.00

Travel abroad …………………………………….. 50.00

Retirement ……………………………………….. 50.00

Claims…………………………………………….. 50.00

Board examination ………………………………. 50.00

Establishing Citizenship …………………………. 50.00

Birth Records Not Available …………………………….. 25.00

Birth Records Destroyed…………………………………. 25.00

Death Records Available

Claims & settlement……………………………….25.00

Reference…………………………………………. 50.00

Death records Not Available………………………………25.00

Death records Destroyed ………………………………….25.00

Marriage Records available

Travel abroad………………………………………50.00

46

Local purpose……………………………………... 50.00

Personal file ………………………………………. 50.00

Marriage Records Not available ………………………….. 25.00

Marriage Records Destroyed………………………………25.00



Steps Involved

Actions of the

Municipal Civil



1. Fill out request form

and submit to the

receiving clerk or

researchers.

Checks the availability

of the documents and

informs client of the

status of the requested

documents.

15 minutes

Florida Penas

Asst. Registration

Officer I





Venus Trinidad

Revenue Collection

Officer/ Clerk

3. Return to the Civil

Registrar Office and

present receipt to the

researcher.

Records the official

receipts no. below the

requested documents.

10 minutes

Florida Penas

Asst. Registration

Officer I

4. Claims the certified

true transcription copies

of the documents.

Issues documents. 3 minutes

Florida Penas

Asst. Registration

Officer I

6. Processing Petition under Republic Act 9048 (for correction of

clerical Error or change of name or nickname)

ABOUT THE SERVICE: Republic Act No. 9048 authorizes the city or municipal civil registrar

or the consul general to correct a clerical or typographical error in an entry and/ or change of first

name or nickname in the civil registrar without need of judicial order.

An administrative remedy in nature, it is departure from the usual judicial process in

correcting clerical errors of changing an entry in civil registry documents. It is aimed at

according petitioners an expeditious and cheaper way of correcting errors found in her/his

records.

CLIENT GROUPS: Whether it is for correction of Clerical or typographical error. Or for change

of first name, the petition may be filed by person of legal age who must have direct and personal

interest in the correction of the error or in the change of first name in civil registrar. (Documents

owner, owner spouse children, parents, brother, sister, and grandparents, guardian or any other

person duly authorized by law or by the owner of the document.)

47

REQUIREMENTS:

For correction of Clerical Error

Mandatory requirements:

Birth Certificate on Security Paper

With at least five of the supporting documents listed below:

Supporting Documents:

Voter’s affidavit

Employments Record

GSIS Records

SSS Records

Medical Records

Business Record

School Record

Driver’s License

Insurance

Civil registrar records of ascendants

Land Titles

Certificate of Land transfer

Bank Passbook

NBI/Police Clearance

For Change of First Name:

Mandatory requirement:

Birth Certificate on Security Paper

Police clearance

NBI Clearance

Affidavit of Non- employment or Certificate of employment and other documentary evidences

Affidavit of Publication/Newspaper clipping Publication-local newspaper for 2 consecutive weeks national newspaper (Publication shall be done only once) for

Migrant Petition

Supporting Documents

Baptismal Certificate

School records

Identification cards

Special Power of attorney (SPA) if the Petitioner is not the owner of the document




Change of First Name……………………………. P 3,000

Correction of Clerical error ……………………….P 1,000

48

TOTAL PROCESSING TIME: 16 days

Note: Does not include postal delivery time to the Office of the Civil Registrar General.


From correction of clerical Error

Steps Involved

Action of Municipal

Civil Registrar’s

Office

Transaction Time Persons

Responsible

1. Secure checklist of

documents at city Civil

Registrar’s Office.

Gives a briefing about

the service. 10 minutes

Florida Penas

Asst. Registration

Officer I

.


documents and provides

the necessary.

Review documents

and undertakes an

interview 20 minutes

Florida Penas

Asst. Registration

Officer I

.

3.Pay the

corresponding fees at the


Office.

Issues official receipts 5 minutes

Venus Trinidad

Revenue Collection

Officer/ Clerk

4. Go back to municipal

civil registrar’s office and

submit the official receipt.

Informs Client on the

date of release in

conformity with the

required ten days

posting and five days

for the decision.

3 minutes

Florida Penas

Asst. Registration

Officer I

.

5. Return to Municipal

Civil Registrar’s Office and

claim the approved petition

MCR level on the

appointed date. Sign the


Prepares the approved

Petition for mailing

After 15 working

days

Florida Penas

Asst. Registration

Officer I

.

6. Mail the approved

petition to the office of the

civil registrar general and

keep the receipt of the

forwarder/ courier together

with the duplicate copy of

the mailed documents.

25 minutes

Florida Penas

Asst. Registration

Officer I

.

7. Follow up the results at

the Municipal Civil

Registrar’s Office after two

to three months for the


the decision of the

civil registrar general

After 2- 3 months

Florida Penas

Asst. Registration

49

issuance of the certificate of finality.

7a. If the petition is

affirmed by the civil

registrar general, mail to

the office of the civil

registrar general the

certificate of finality,

record sheet, and annotated

certificate of live birth

together with the

endorsement letter.

7b. If the petition is

impugned, file through the

MCR’s office within 15

days from the receipt of the

impugned petition a motion

for reconsideration to

OMRG and wait for the

approval of the impugned

petition

If civil registrar

general civil registrar

affirms the petition,

issues the certificate of

finality, record sheet

and annotated


and endorsement

letter.

If the petition is

impugned, receives

the motion for

reconsideration and

transmits to OCRG.

30 minutes to 1

hour

Officer I .

8. Follow up to at near

NSO office the request for

annotated certificate of live

birth on security paper

three days after mailing and

present certified copy of

the certificate of finality,

record sheet and annotated


together with the

endorsement letter and the

receipt of the mail.

Armando Tosino

Municipal Civil

Registrar

Change of First Name

Steps Involved

Action of Municipal

Civil Registrar’

Office

Transaction Time Persons

Responsible

1. Secure checklist of

documents at Municipal

Civil Registrar’s Office.

The MCR will give some

specific instructions.

Conducts briefing

about the service and

provides checklist to

client and gives other

instructions.

10 minutes

Florida Penas

Asst. Registration

Officer I

.


documents and provide the

Receives and analyze

the documents then 25 minutes

Florida Penas

Asst. Registration

50

essential information during the interview.

undertakes an interview to client

Officer I .

3. Pay the

Corresponding fees at the


Office.

Issues the official

receipt 5 minutes

Venus Trinidad

Revenue Collection

Officer/ Clerk


Civil Registrar’s Office and

secure endorsement/ notice

for publication. Present the

official receipt and entrust

all the documents for

preparation and approval of

the petition.

Prepares the petition

15 minutes

Florida Penas

Asst. Registration

Officer I

.

5. After the

Termination of the two

weeks publication period,

submit to the MCRO the

certification of publication

and secure the approved

petition. Sign the logbook

as proof of receipt.

Prepares the approved

petition for mailing

10 minutes

Florida Penas

Asst. Registration

Officer I

.

6. Mail the approved

petition to office of the

civil registrar general and

keep the receipt of the

forwarder, together with

the duplicate copy of the

mailed documents.

25 minutes

Florida Penas

Asst. Registration

Officer I

.

7. Follow up the approval

of the petition results at the

municipal civil registrar’s

office after two to three

months.

Informs the client

about the decision of

the civil registrar

general

After 2 to 3

months

Armando Tosino

Municipal Civil

Registrar

8a. If the petition is

affirmed, mail again to

NSO office (Sta.Mesa,

Quezon City) the certificate

if finality, record sheet, and

annotated certificate of live

birth together with the

endorsement letter.

8b. If the petition is

impugned, file through the

MCR a motion for

If the civil registrar

general approves the

petition, issues the

certificate of finality,

record sheet, and

annotated certificate of

live birth and

endorsement letter.

If the petition is

30 minutes to 1

hour

51

reconsideration within 15 days from the receipt of the

impugned petition and wait

for the reconsideration and

approval of the impugned

petition.

impugned, receives the motion for

reconsideration and

transmit to OCRG.

Within 15 days( from the receipt of

the impugned

petition

9. Request authenticated

certificate of live birth on

security paper after three

days from the date of

mailing at NSO in Quezon

City. Present the copy of

the certificate of finality,

record sheet and annotated


together with the receipt of

the courier/ forwarder

Armando Tosino

Municipal Civil

Registrar

7. Issuance of a Certification that an Individual has not applied for

a Marriage License

ABOUT THE SERVICE: A document issued to client certifying that the same has not applied

for a marriage license nor contracted marriage with anybody in the Municipality of Malvar.

CLIENT GROUPS: Relatives or the person themselves who are legal age and unmarried.

REQUIREMENT: Barangay Certification




TOTAL FEES/ CHARGES: Certification Fee- P25.00


Steps Involved Action of Municipal Civil


Transaction

Time

Persons

Responsible


Civil Registrar Office.

Submit the requirements

and provide the needed


Receives and review

requirements.

Interview the client

15 minutes

Florida Penas

Asst. Registration

Officer I

52

interview. Instructs the client to pay fees.

2. Pay Certification Fee at


Office.

Issues official receipt. 3 minutes

Venus Trinidad

Revenue Collection

Officer/ Clerk

3. Return to Municipal

Civil Register’s Office and

Present the official receipts.

Records the documents on

the logbook 10 minutes

Florida Penas

Asst. Registration

Officer I

4. Receive the certification.

Sign the logbook as proof

of receipt. Releases the certification 2 minutes

Florida Penas

Asst. Registration

Officer I

VII. MUNICIPAL ENVIRONMENT AND NATURAL RESOURCES

OFFICE

1. Provision of Local Government Unit for Certificate/Endorsements

from Municipality of Malvar for Certificate of Non-Coverage (CNC) and

Environment Compliance Certificate.

ABOUT THE SERVICE: A Certification/ Endorsement from the Municipal Government are

required for securing a Certificate of Non-Coverage (CNC) or an Environment Compliance

Certificate (ECC) from the Department of Environment and Natural Resources.

A Certificate of Non-Coverage is issued if the proposed project does not fall within the

Philippine Environmental Impact Statement (EIS) System.

An Environmental Compliance Certificate (ECC) on the other hand, is required for those

classified as Environmentally Critical Projects (ECP) and those that are located in Environmental

Critical areas (ECA).


REQUIREMENTS: - 2 sets of the following Documents (use spiral Binder)

Letter of Application

Zoning/Area Clearance/Locational Clearance

IEE (Initial Environmental Examination)/ Expanded EIS/IEE Checklists

Certified Photo Copy of TCT/OCT/TD(Proof of Ownership)

Pictures of site/Area (with caption)

Vicinity and/or Location Map, Topographical Map

Plans and details of Project installation/strictures

Survey Plan of Projects Area signed by the Geodetic engineer

Certification from DAR, if agricultural land

Endorsement from concerned LGU’s (Barangay Captain/Mayor)

Profile/Bio-data of the IEEs/ESI Preparer

53

Accountability by statement of Project Proponent & Preparer

Environmentally Critical Area (ECA) Certification from DENR-MENRO (Optional)


8am to 12:00 NOON and 1:00 PM to 5:00 PM

TOTAL PROCESSING TIME: 1 day and 85 minutes



Steps Involved

Action of MENRO Transaction Time Responsible Person

1. Proceed to MENRO and

get a checklist of

requirements. At the

MENRO, you will be

briefed on the process.

Briefs client on the

service and its

requirements.

15 minutes

Edith Eusebio

MENRO Officer

2. Submit the requirements

to the MENRO.

Check requirements.

a. If the documents are

complete, inform the

client of the ocular

inspection schedule.

b. If Incomplete, returns

documents and inform

the client to complete

the requirements.

15 minutes

3. During the Inspection,

go together with the team

and provide additional

information needed.

Conducts Site

Inspection 1 day

Edith Eusebio

MENRO Officer

4. Proceed to MENRO the

following day and provide

explanation for other

inquiries. If the

requirements are complete,

an order of payment will be

issued.

Undertakes other

inquires. If requirements

are complete, issues an

order of payment.

45 minutes

Edith Eusebio

MENRO Officer

5. GO TO THE Municipal

Treasurer Office (MTO),

pay the required

Certification Fees, and


Venus Trinidad

Sherwin Custodio

Revenue Collecting

Officer

54

secure an Official Receipt.

6. Present official receipt.

Secure a copy of the

Certification and sign

logbook.

Check official receipt

and issues certification.

Instructs client to sign

logbook.

5 minutes Edith Eusebio

MENRO Officer

VIII. OFFICE OF THE MAYOR

1.Issuance of Mayor’s Clearance, Job Recommendation &

Certifications

ABOUT THE SERVICE: The Mayor’s Office Clearance is issued to individuals needing this

documents that states he/she has no pending case field with the Office of The Mayor

Certifications are issued to affirm the validity of information.job recommendations are issued for

job seekers.

CLIENT GROUPS:

General Public

REQUIREMENTS:

Barangay Clerance

Residence Certificate

Police Clerance


8:00 Am to 12:00 Noon and 1:00 PM to 5:00 PM


TOTAL FEES/CHARGES: Certification Clerance-25.00

Job recommendation-FREE


Steps Involved Action of the Office

of the Mayor Transaction Time

Responsible Person

1.Proceed to Mayor’s

Office and submit

documents for verification.

*For job Recommendations

the staff prepares it

immediately if requirements

are complete.

Verifies

requirements and

issues order of

payment if

requirements are

complete.

3 minutes

Robert Coro

Executive Assistant

II

55

2.Pay required fee at Municipal Treasurer’s

Office. 5 minutes

Venus Trinidad Sherwin Custodio

Revenue Collecting

Officer

3. Return to the Mayor’s

office for the processing

and release of clearance or

certification.

Verifies official

receipt 1 minute

Robert Coro

Executive Assistant

II

2.Processing of Malvar Scholarship Application

ABOUT THE SERVICE: The LGU recognizes the right of each child to education thus the

Malvar Scholarship Program. Scholarships application are accepted and procesed by the office of

the mayor. Qualifiers are handed their endorsement slip or certificate of scholarship for

enrollment.


REQUIREMENTS:

Certification from the Barangay Chairman

Letter of Application

Form 138(General Average at least 85%) no grade lower than 80%

Good Moral Character


TOTAL FEES/CHARGES: None

PROCESSING TIME: 20 Minutes

PROCESS OF AVAILING THE SERVICE

Steps Involved Action of the Office

of the Mayor

Transaction

Time

Responsible Person

1.Proceed to Mayor’s

Office to get an

endorsement slip.

Prepare a request for

Mayor’s endorsement

slip

2 minutes Robert Coro


2.Proceed to the Mayor’s

Office for the interview. Interview the applicant

for scholarship 15 minutes

Mayor Cristeta Reyes

Municipal Mayor

3.Get the endorsement slip

of the Mayor or

certification of scholarship.

Release the

endorsement slip and

certification of

scholarship



56

IX. OFFICE OF THE MUNICIPAL SOCIAL WELFARE AND

DEVELOPMENT

1. Provision of Assistance during Crisis Situation (AICs)

ABOUT THE SERVICE: The Municipal Social Welfare and Development Office extend

emergency financial assistance and referrals to hospital, charitable institutions and other agencies

to indigent individuals and families. This service covers burial and medical assistance to

volunteer workers. It also covers food allowance for indigents and transportation allowance for

individuals.

CLIENT GROUPS: Indigent individual and families

REQUIREMENTS:

For Burial Assistance- for volunteer

Photo Copy of Death Certificate ( claimant should be any immediate member of the

family of the deceased)

Photo Copy of Appointment Paper

Brgy. Certification

For Medical Assistance

Doctor’s Prescription/ Medical Certificate



TOTAL PROCESSING TIME: 1 Hour



Steps Involved Action of MSWDO Transaction Time Responsible Person

1. Write your name and the

purpose of the visit on a

client logbook. Submit

requirement. Submit

yourself to an interview

and give all the necessary

information and

cooperation during the

interview.

Accomplishes the

AICS form to enable

client to avail the

assistance requested.

30 minutes

Evangeline

Evangelio

Liza Bico

57

2. Sign the AICS form and wait for the MSWDO staff

to secure other signatures

needed.

Secures other signatures needed to

complete AICS form

15 minutes

Evangeline Evangelio

Liza Bico

3. Receive the necessary

referrals for assistance.

Sign the logbook

Provide assistance:

a. For medical

assistance: refers

client to the

PCSO/other

government hospitals

b. For burial and

financial assistance:

Prepares a

disbursement voucher

and refers client to the

municipal treasurer’s

office for the release

of financial assistance

c. For transportation

assistance: prepares

request to transport

companies for the

provision of free

transportation services

d. For referrals,

prepares the necessary

papers and forward to

the individual/

agencies concerned for

funding and releases

of assistance

15 minutes

Evangeline

Evangelio

Liza Bico

2. Provision of a Social Case Study Report

ABOUT THE SERVICE: Social case study reports are required by charitable institution,

government hospitals and non-government organizations that provide services to indigent clients

and patients.

CLIENT GROUPS: Indigent individual and patients

REQUIREMENTS:

Medical certificate or Medical abstract

58

Certificate of Indigency from the Barangay



TOTAL PROCESSING TIME: 1 hour and 5 minutes excluding the home visit

Home visits (If necessary)-2 hours




1. Write your name and

the purpose of the visit on

a client logbook. And take

note of the schedule of

interview.

Instructs the client to

fill-in the logbook.

Advice the schedule of

Interview.

5 minutes

Evangeline

Evangelio

Liza Bico

2. Submit to an interview


and pertinent information.

Conduct interview and

determines if the case

requires a home visit

for further validation

20 minutes

Evangeline

Evangelio

Liza Bico

3. If home visit is not

necessary, wait for the

preparation of the social

case study report.

*Secure a copy of the case

study for presentation to

the agency concerned.

If home visits are not

necessary, prepares the

case Study Report.

Provide the client a

copy.

30 minutes

Evangeline

Evangelio

Liza Bico

4. If home visit is

necessary, provide a

sketch of the location of

your house and take note

the schedule.

Schedule the home visit

for the clients.

Evangeline

Evangelio

Liza Bico

5. Extend the necessary

assistance during the

home visit.

Visits the residence to

check clients’ status

and further determine

condition. Advices the

Client of the schedule

of release of the social

Case study report.

2 hours

Evangeline

Evangelio

Liza Bico

6. Go to MSWDO on the

schedule date of release to Releases case study. 10 minutes

Evangeline

Evangelio

59

secure social case study report. Sign logbook.

Liza Bico

3. Provision of Disaster Relief Assistance

ABOUT THE SERVICE: The Municipal Social Welfare and development Office is at the

forefront of relief assistance during natural or manmade calamities such as typhoons, fires and

earthquakes. Among others, it distributes relief goods and provides housing materials to families

whose houses have been destroyed by calamities.

It also provides financial assistance and referrals to concerned agencies.

CLIENT GROUPS: Victims of natural or man-made calamities.

REQUIREMENTS:

Barangay Certification of Residency

Barangay Police Blotter Certification testifying that he/she is a victim of calamity.

SERVICE SCHEDULES: Monday to Friday 8:00am to 12:00pm and 1:00pm to 5:00pm







client logbook.

Brief client on the

service and its

requirements. 10 minutes

Evangeline

Evangelio

Officer

Liza Bico


and give the necessary

information and wait as the

attending personnel

accomplish the AICS form.

Conduct interview and

Accomplish the AICS

form.

30 minutes

Evangeline

Evangelio

Liza Bico

3. Sign the AICs form

Secure the other

necessary signature 15 minutes

Liza Bico

4. Receive the necessary

assistance referral. Sign the

logbook

Provide assistance:

a. For medical

assistance: refers client

to the PCSO

15 minutes

Evangeline

Evangelio

Liza Bico

60

Institutional Congress fund/ DSWD

b. For burial and

financial assistance:

Prepares a

disbursement voucher

and refers client to the

municipal treasurer’s

office for the release of

financial assistance

c. For transportation

assistance: prepares

request to transport

companies for the

provision of free

transportation services

d. For referrals,

prepares the necessary

papers and forward to

the individual/ agencies

concerned for funding

and releases of

assistance

4. Provision of Solo Parent Identification Card

ABOUT THE SERVICE: The Municipal Social Welfare and Development Office (MSWDO) is

the lead agency in the implementation of R.A 8972 or The Solo Parent Welfare Act is tasked to

issue Solo Parent I.D. Holders of solo parent I.D Card are entitled to programs and services

offered by various government entities.

CLIENT GROUPS: Solo Parents

REQUIREMENTS:

Barangay Certification that they know the applicants as a Solo Parent

Pictures *2x2- 1 copy

*1x1- 1 copy

Income Tax Return or any document that will establish income level of solo parent

Death Certificate of Spouse- in case of widow-widower

Declaration of nullity decreed by the court- in the case of annulment/ separation

Birth Certificate of child/ children



61





1. Write your name and

the purpose of the visit on

a client logbook.

Take note of the details in

the service briefing.

Instructs client to fill in

the logbook


service and the

requirements

5 minutes

Evangeline

Evangelio

Liza Bico


and provide a sketch of

residence for home visit/

monitoring. Take note of

schedule of home visit.

Conducts an interview

and schedules home

visit with client.

20 minutes

Evangeline

Evangelio

Liza Bico

3. Extends the necessary

assistance during the

home visit. Take note of

the schedule of release of

solo parent I.D

Conducts home visit to

asses condition.

Advises schedule of

release of the solo

parent I.D

1 hour

Evangeline

Evangelio

Liza Bico

4. Proceed to the

MSWDO on the schedule

date of release and secure

of Solo Parent I.D

Release Solo Parent I.D 5 minutes

Evangeline

Evangelio

Liza Bico

5. Provision of a Certificate of Indigency

ABOUT THE SERVICE: A Certificate of Indigency is required to avail of the services of

charitable institutions, government offices and non government organizations and institutions.

CLIENT GROUPS: Indigent individual/ Families

REQUIREMENTS:

Barangay Certification of Residency/ Indigency

Certification from Municipal Assessor’s Office that the party concerned does not own

real property

62









client logbook.


service and its

requirements

2 minutes

Evangeline

Evangelio

Liza Bico

2. Submit yourself to an

interview. Cooperate and

give all the necessary

information.

Conducts an Interview 10 minutes

Evangeline

Evangelio

Liza Bico

3. Wait while the MSWDO

staff prepare the Certificate

of indigency Prepares Certificate of

indigency 3 minutes

Evangeline

Evangelio

Liza Bico

4. Secure the Certificate of

Indigency and sign

logbook.

Issues Certificate of

indigency 5 minutes

Evangeline

Evangelio

Liza Bico

6. Provision of Day Care Service Program

ABOUT THE SERVICE: This program provides opportunities for the total development of the

child through various early childhood care and development activities. The Municipal Social

Welfare and Development Office supervise and monitor all day care centers in Barangay.

CLIENT GROUPS: Parents of Pre- School Children, 3- 6 years old

REQUIREMENTS:

Birth Certificate of Pre- School Children




63




1. Contact/ Approach the

Barangay Captain or the

Day Care Worker in your

locality to inquire on the

requirements for

enrollment.


service and its

requirements

15 minutes

Barangay Chairman/

Day Care Worker in

your Barangay

2. Submit requirements to

the Day Care Worker and

pay the Registration fee.

Take note of the schedule

of classes.

Issues official receipt

and advises client on

the schedule of classes

15 minutes Day Care Worker in

your Barangay

3. Ensure the attendance

of the child on the

scheduled date of classes.

Day Care Worker in

your Barangay

LIST OF DAY CARE WORKERS IN THE BARANGAY:

Barangay Name of Day Care Center Name of Day Care Worker

1. Bilucao Bilucao Day Care Center Teresita Del Mundo

2. Bulihan St. Joseph Day Care Center Catalina Tosino

3. Bagong Pook St. Anthony Day Care Center Josefina Gocayo

4. Luta Norte Luta Norte Day Care Center Loida Malabanan

5. Luta Sur Luta Sur Day Care Center Rowena Reyes

6. Poblacion Poblacion Day Care Center

Sto. Nino Day Care Center

San Lorenzo Ruiz Day Care

Center

Elva Endaya

Merlin Adona

Victoria Tingzon

7. San Andres San Andres Day Care Center Elizabeth Millave

8. San Gregorio San Gregorio Day Care

Center

Leonora Magpantay

9. San Fernando San Fernando I Day Care

Center

San Fernando II Day Care

Center

Gemma Lat

Jonathan Dimaano

10. San Juan Rotary Day Care Center Raquel Malabrigo

San Juan Day Care Center

11. Santiago Fatima Day Care Center Marciana Terrenal

64

Santiago Day Care Center Zenaida Anglo

12. San Pioquinto Villa Anita Day Care Center

OB Montessori Nazareno

Consolacion Unera

Preciosa Endaya

Reena Endaya

13.San Pedro I San Pedro I Day Care Center Evelyn Leus

14. San Pedro II San Pedro II Day Care Center Vergel Vergara

15. San Isidro Baby Sarmiento

7. Issuance of Endorsement Letter for Malvar Livelihood Loan

Assistance

ABOUT THE SERVICE: The Malvar livelihood Program it makes available opportunities that

would enable Malvarenos to earn a living through soaf loan for traditional industry worker, small

and medium scale entrepreneurs.


REQUIREMENTS:

Request Letter addressed to mayor

Certification of Eligibility from DSWD

Project Proposal

Agreement to roll back



PROCESSING TIME: 15 minutes


Steps Involved

Action of the

Office of the

Mayor/ MSWD

Transaction

Time

Responsible Person

1.Proceed to Mayor’s Office

to present the requirements

and undergo interview.

Necessary endorsement to

MSWD office will also be

done.

Assist the applicant

and conducts the

interview. Endorse

to the office of the

MSWD.



2.Wait for the processing

and releasing of letter of

endorsement.

Released the

endorsement letter 5 minutes

Evangeline Evangelio

MSWD Head

65

X. DEPARTMENT OF INTERIOR AND LOCAL GOVERNMENT

OFFICE (DILG)

FRONTLINE

SERVICES PROCEDURES TIME

RESPONSIBL

E PERSON

REQUIREME

NTS OUTPUT

1. Request for

Certification on:

a. Availing of CSC

Eligibility

(Brgy.Official,SK).

b. Scholarship

(Brgy.Officials and

Relatives, SK)

c. Incumbency

d. Securing Bond

Application (for

PB and Barangay

Treasurer)

1. Proceed to the

office of the

MLGOO and submit

requirements/docum

ents.

2.

Receiving/recording

of documents.

3. Documents

verification from the

master list.

4.Prepare and

issuance of

Certification

5min.

5min.

10min

Applicant-

Local Officials

MLGOO

MLGOO

MLGOO

1.Request

(Written or

oral)

2. Oath of

Office.

3.

Identification

Card (ID)

MLGOO

’s Certificatio

n

2. Request for

Certification and

Endorsement on:

a. Death Claims

1. Proceed to the

Office of the

MLGOO and submit

requirements/dts.

2.

Receiving/recording

of documents.

3. Documents

Verification from

the Master list.

4. Prepare and

Issuance of

Certification.

5 min.

5 min.

10min.

Applicant-

Local

Official’s

relatives

MLGOO

MLGOO

MLGOO

1. Request

(Written or

oral)

2. Death

Certificate

MLGOO Certification and

Endorsement

3. Request for

Certification on:

a. Recruitment of

PNP

b. Applicants of

Security Guard

1. Proceed to the

office of the

MLGOO and submit

requirements/docum

ents.

2.

Receiving/recording

of documents.

3. Prepare and

issuance of

Certification.

5 min.

10 min

Applicant

MLGOO

MLGOO

MLGOO

1Request

(written or

Oral)

2. Community

Tax Certificate

3.

Identification

Card.

4.Police

Clearance

MLGOO

’s

Certificat

ion

66

4. Request for Endorsement :

a. Lakbay-Aral

b. Training

1. Proceed to the office of the

MLGOO and submit

requirements/docum

ents.

2.

Receiving/recording

of documents

3. Processing of

documents.

4. Prepare and

issuance of

Endorsement

5 min.

5 min.

10 min

Applicant

MLGOO

MLGOO

MLGOO

1. Request letter

2.Approved

activity design

in standard

format MLGOO

’s Endorsement

5. Request for

Endorsement on:

* Travel Abroad

1. Proceed to the

office of the

MLGOO and submit

requirements/docum

ents.

2.

Receiving/recording

of documents

3. Processing of

documents.

4. Prepare and

issuance of

Endorsement

5 min.

10 min

10 min

Applicant

MLGOO

MLGOO

MLGOO

For Official

Travel:

1. Request

letter

2.Host

country/sponso

ring agency’s

invitation letter

3. affidavit of

no pending

admin or

criminal case

4. Clearance

from money

and property

accountabilitie

s

5.OIC

designation

from

LCE/VM/VG

6. DTI

Endorsement if

the Travel is

for trade and

investment

purpose.

7. Benefits

derived from

the trip.

8. Certification

from the

LCE/HRMO

MLGOO

’s Endorsement

67

that said trip/activity is

included in the

CapDev or its

equivalent

justification.

6.Request for

Endorsement on:

* Foreign

Scholarship Grant

1. Proceed to the

office of the

MLGOO and submit

requirements/docum

ents.

2.

Receiving/recording

of documents

3. Processing of

documents.

4. Prepare and

issuance of

Endorsement

5 min.

10 min

10 min

Applicant

MLGOO

MLGOO

MLGOO

1.Request

letter

2.Resume(w/2

x2 picture)

3. Transcript of

Record

(Certified true

copy of BS

degree or

Masteral if

any)

4.Diploma(Cer

tified true

copy)

5. List of

seminar/Traini

ngs attended

6.Updated

Service

Records

7. Certified

actual duties

and

responsibilities

.

8. Certified

true copy of

Performance

ratings for the

last two (2)

rating period

9. Certified of

no pending

nomination in

local or foreign

scholarship

program.

10.Certificate

of no pending

MLGOO

’s Endorsement

68

administrative and criminal

case

11. Certificate

of no service

obligation

from local or

foreign

scholarship

program

12. Written

consent of

Spouse if

married.

13. LCE’s

endorsement.

7. Request for

legal opinion/query

1. Proceed to the

office of the

MLGOO and submit

requirements/docum

ents.

2.

Receiving/recording

of documents.

3. Prepare and

issuance of

Certification.

5 min.

10 min

Applicant

MLGOO

MLGOO

MLGOO

1. Letter of

Inquiry

MLGOO

’s Endorsement

8. Processing of

Barangay Officials

Death Benefit

Assistance

(BODBA)

1. Proceed to the

office of the

MLGOO and submit

requirements/

documents

2.

Receiving/recording

of documents

3. Prepare and

issuance of

Endorsement.

5 min.

10 min

Applicant

MLGOO

MLGOO

1. Duly

accomplished

application

DILG-DBC

form with the

Following:

2.Death

certificate

3. Certificate

of

Incumbency(b

oth DILG and

LCE)

4.Marriage

Certificate(for

widow/widowe

r claimant)

5. Birth

MLGOO

’s Endorsement

69

certificate of each of

claimant/benefi

ciaries.

6. Birth

certificate of

Deceased, if

claimant is

parent

XI. OFFICE OF THE MUNICIPAL AGRICULTURIST

1. Organizing and Capability Building of Farmers, Women and

Youth Associations and Cooperative

ABOUT THE SERVICE: The Office of the Municipal Agriculture organizes groups so that they

may have legal personality and may then transact business with the government and private

agencies/ sector.

CLIENT GROUPS: Farmers, Youth, Religious Groups, etc…

REQUIREMENTS:

Letter of Request addressed to the municipal mayor through the office of the Municipal

Agriculturist.



TOTAL PROCESSING TIME: 2 and half days



Steps Involved

Action of the

Municipal

Agriculturist Office


1. Submit letter of request

to the Office of the

Municipal Agriculturist.

Sets the schedule for a

site visitation to

confirm the request and notifies client

10 minutes

Jeanette Tuiza or

Baby Lulab

Municipal Agriculturist

2.Extend the necessary

cooperation during the

Conducts visit

Upon the validation, 1 hour

Jeanette Tuiza

Baby Lulab

70

validation/ confirmation. sets the schedule for the orientation of

members


3. Attend the orientation,

and ensure that all

prospective members have

also their attendance

Conducts orientation.

In the end of the

orientation, help out the

formal Organizaion of

the group

3 to 4 hours

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

4. Set the schedule for a

pre- membership

education seminar if your

organization intends to

seek Accreditation from

the Cooperative

Development Authority.

(CDA)

Assist the schedule of

pre education

membership seminar

for the CDA, if

organization intends to

seek accreditation from

the CDA

2 days

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

2. Training on Agriculture

ABOUT THE SERVICE: The Office of the Municipal Agriculture renders training based on the

needs and request of farmers, youth and womens organizations, associations and cooperatives.

Some assistancy includes the following:

Hybrid and Inbred Rice Production

Vegetable Production

Sloping Agricultural Land Technology and other Farming Systems

Integrated Pest Management

Animal Raising

Poultry Raising

CLIENT GROUPS: Farmer’s Association/ Cooperative

Women and Youth Organization

REQUIREMENTS:

Letter of request



TOTAL PROCESSING TIME: 45 minutes excluding the training


71


Steps Involved

Action of the

Municipal



1. Submit letter of request

to the Office of the

Municipal Agriculturist.

Interviews applicant

about the profile of the

requesting organization

and the specific topics

that the group wants to

be discussed.

15 minutes

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

2. Extends the necessary

assistance and cooperation

during the visit. During

the confirmation of the

request, don’t hesitate to

coordinate with the OMA

staff as to the schedule

and venue of the training.

Conducts visit and set

the schedule and venue

of the training.

30 minutes

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

3. Make sure that all the

members of the

organization/ association

will attend and participate

in the training.

Conducts Training

Procesing time will

depend upon the

topic to be

discussed.

Training team

3.Provision of Animal Dispersal Program

ABOUT THE SERVICE: The Office of the Municipal Agriculturist (OMA) disperses cattle and

swine to farmers who are seeking additional income by raising livestock. Through the help of

OMA farmer’s can somehow raised help support the agricultural live stock of the municipality

and also their families.

Payment term depends on the livestock raised and is specified in the

contract signed by the farmer.

CLIENT GROUPS: Farmer’s Association/ Cooperatives, youth and woman organization.

REQUIREMENTS:

Certificate of Orientation on Livestock Production



TOTAL PROCESSING TIME: 3 hours and 10 minutes


72

PROCESS OF AVAILING THE SERVICE

Steps Involved

Action of the

Municipal Agiculturist

Office


1. Proceed to the office of

the municipal agriculture

and and fill out applcation

form

Briefs the client on the

program and its

requirements.

15 minutes

Agriculturist

assigned in the

barangay

2. Submit the accomplish

form and the requirement.

Submit to an interview

and conduct briefing.

Conducts interview and

of briefing 30 minutes

Agriculturist

assigned in the

barangay

a. If there is no available

stock, your name will be

enetered in the waiting list

of clients applying for

dispersal. Take note of

the advise when to return

to the Office of Municipal

Agriculturist to follow up

application.

If there is no available

stock, enters name of

client in the waiting list

applying for dispersal.

Advise client when to

return to the office to

folow up application.

5 minutes

Agriculturist

assigned in the

barangay

2.b If there is an available

stock, you will be

informed of the schedule

of visit for the site

inspection to validate if

you can provide the

following.

* For swine

- Suitable housing

-Adequate budget for

feeds

*For Cattle

- suitable grazing area.

Take note of the Schedule.

If there is an available

stock,informs client of

the schedule of visit for

site inspection to

validate the clients

ability to provide the

following:

For Swine

- Suitable housing,

- Adequate budget

for feeds

For Cattle

- Suitable grazing

area

15 minutes

Agriculturist

assigned in the

barangay

3. Extended the necessary

cooperation and assitance

during the site inspection. Conduct site Inspection

1 hour for validation

of pen or grazing

area

Agriculturist

assigned in the

barangay

4. If the site passes the

inspection,take note of the

date and place of retrival of

animals and the documents

needed in availing of the

dispersal program.

If the site passed the

inspection,provides the

date and place of retrival

of animals.

Instracts clents to

complete the documents

15 minutes

Agriculturist assigned

in the barangay

73

needed in availing of the

dispersal program.

5. On the agreed

date,proceed to the

designated place.Sign the

contract and receive the

animals.

Releases the animal upon

contract,signing. 25 minutes

6. Assist and cooperate with

the OMA personnel who will

visit to check on the progress

of the dispersal program.

Visits the client to check

on the progress of

dispersal program.

25 minutes

4. Provision of Information on Seeds Availability

ABOUT THE SERVICE: The Office of the Municipal Agriculture Provides information on the

availability and prices of the seeds for rice, corn, vegetable and high value crops.

CLIENT GROUPS: Farmers

REQUIREMENTS:

Letter of Request






Steps Involved Action of the OMA Transaction Time Responsible Person

1. Approach an

Agriculturist assigned in

the barangay or proceed to

the Municipal Agriculturist

Office. Sign the client log

book and state the nature of

your inquiry.

Receives clients

request 5 minutes

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

2.Listen attentively to what

the agriculturist has to say. Provides the

information being

requested.

10 minutes

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

74

5. Distribution of Vegetable Seeds

ABOUT THE SERVICE: As part of the Municipal Government’s food security program,the

municipal provides Vegetable seeds for farmers/school who want to engage in backyard

vegetable farming.

CLIENT GROUPS: Vegetable Farmers (Upland) backyard grower.

Schools

REQUIREMENTS:

Location map of the Farm






Steps Involved

Action of the

Municipal



1. Approach the

agriculturist assigned to

the barangay or go to the

Office of Municipal

Agriculturist to request for

vegetable seeds.

Briefs the client on the

service and its

requirements

5 minutes

Agriculturist

assigned in the

barangay

Jeanette Tuiza

Municipal

Agriculturist

2. For backyard and

growers.

a. Submit to an interview.

b. Sign the vegetable seed

distributio form upon

receipts of the seeds

requested.

Conducts interview and

contracts of briefing. 30 minutes

Jeanette Tuiza

Municipal

Agriculturist

For semi- commercial

farmers

a. Submit yourself to an

interview

b. Provide a sketch of the

location of your farm and

take note of the schedule

for the ocular inspection.

Interviews client and

sets schedule for the

ocular inspection of the

farm

20 minutes

Agriculturist

assigned in the

barangay

75

3. Assist the agriculturist during the ocular

inspection. Take note of

the advise/ instructions on

cropping activities and on

the schedule to return to

the Municipal

Agriculturist Office to

secure the seeds.

Conducts ocular inspection. Gives

advise/ instructions

on cropping

activities and when

to return to the

Municipal


to secure the seeds.

30 minutes

Agriculturist

assigned in the

barangay

4. Proceed to the Office of

Municipal Agriculturist to

secure the seeds, sign the

vegetable seed distribution

form upon receipt of the

seeds requested.

Provide the seeds and

the seeds distribution

form. Records the

release of seeds.

15 minutes

Agriculturist

assigned in the

barangay

6. Provision of Veterinary Service

ABOUT THE SERVICE: Veterinary services are rendered to ensure and promote animal health

in every barangay in the municipality. These service includes diagnosis and treatment of current

diseases. Vitamins administration, iron injection, castration and deworming are also being given.

Vaccination against rabbies is also done to prevent or decline the growing number of dogs

containing this disease.

CLIENT GROUPS: Livestock Farmers/ Animal Raisers

Dog Owner

REQUIREMENTS:

Request from barangay or farmer clientele

For Anti Rabbies Vaccination

SERVICE SCHEDULES: Schedule upon request




Steps Involved

Actions of the

Municipal



For individual Clients

1. Approach the

agriculturist assigned in

the barangay or proceed to

Gives Instruction to

clients about the service

and its requirements.

5 minutes

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

76

the Office of the Municipal Agriculturist.

State the nature of your

request

2. Sign the livestock

callers logbook and

submit to an interview.

Provide a sketch of the

location of your house/

farm and set the schedule

for administering the

sevice being requested.

2a. If the person who are

concerned about the

service requested is

unavailable for the

treatment of animals,

proceed the same. Take

note of the schedule for

treatment

Interviews client and

schedules visit to the

farm for administering

the service being

requested.

If unavailable for the

treatment, instructs

client to proceed the

same and sets the

schedule for treatment

upon the availability of

the concerned person.

15 minutes

10 minutes

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

3. At the scheduled date,

assist the Agriculturist or

the concerned person who

will be administering the

treatment.

Undertakes treatment 1 hour

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

Group clients for Mass

Deworming and Anti -

Rabbies Vaccination:

1. Coordinate with your

barangay and work out the

details of the mass

deworming and anti-

rabbies vaccination


service and its

requirements.

10 minutes

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

2. Go to the office of


and request the conduct of

mass deworming and anti-

rabbies vaccination. Take

note of the schedule.

Sets the schedule of De-

worming and

vaccination.

15 minutes

Agriculturist

assigned in the

barangay

Jeanette Tuiza or

Baby Lulab

Municipal

Agriculturist

3. On the schedule date of

de- wormingand

Conducts Mass De-

Worming and

3 minutes per

animals Vaccinators

77

vaccination, make sure that barangay officials,

barangay tanod members

of the requesting

organization and owners

of the animals to be

wormed/ vaccinated are

present to assist the

vaccinators particular in

helding the animal.

Vaccination

7. Pabasa sa Nutrisyon

ABOUT THE SERVICE: PABASA is an information sharing type of activity where mother’s

are grouped into 10- 12 per class, seated in a circular position reading the Nutri- Guide,

facilitated by a pabasa leader . The purpose of pabasa is to educate mothers especially to those

with malnourished children on the proper selection and preparation of family meals that is

affordable yet nutritious for the prevention and control of malnutrition.

CLIENT GROUPS: Mother with malnourished children

Pregnant/ Lactating Mothers

REQUIREMENTS:

Spot Map

Master list of Pabasa Household per cluster

Pabasa Attendance Sheet

Pabasa sa Nutrisyon Class Action Plan

Pre- test on Pabasa sa Nutrisyon

Flip Chart- Visual Aid

Play and Learn Kit

Community Guide SERVICE SCHEDULE: Year Round- 10 sessions per class

TOTAL PROCESSING TIME: 3 hours per day for the period of three days



Steps Involved

Action of the

Municipal



Step 1- Social

Preparation

a. Prepare the list

of all Purok

Supervise and check

the list

BWS Team Leader

78

Leaders, BHW, and

BNS per

barangay.

b. Set a meeting

with the

Barangay

Nutrition

Committee

(BNC) and

Pabasa

Leaders to

orient them on

the mechanics

organizational

structure and

their roles and

responsibilities

.

c. Facilitate the

preparation of

Action Plan

for the Pabasa

sa Nutrisyon.

(Appendix A)

d. Prepare the

Barangay Spot

Map

highlighting

the households

with infants,

pre schoolers,

school

children,

pregnant

women,

lactating

mothers, and

elderly in

consultation

with the BNC.

(Appendix B

e. Divide the

class into three

groups. Select

group leaders

Sets the meeting

Supervise and check

Supervise and check

Supervise

2 hours

5 minutes

First Quarter ( one

month)

5 minutes

Baby Lulab or

Jeanette Tuiza

Baby Lulab or

Jeanette Tuiza

BNS

BNS

79

and an officer of the day per

sessions.

f. Administer the

pre test.

(Annex D. Use

the answer key

on Annex E

for checking.

g. Arrange the

mothers in an

open circle to

encourage face

to face

interaction.

Pabasa leaders

should sit with

mothers and

adopt friendly

and supportive

attitude. This

will create a

relaxed and

informal

learning

environment.

h. Prepared

materials

needed for

each session.

Conducts the pre test

10 minutes

MNAO

*Start up

- The Officer for the

day will accomplish

the attendance sheet

(Appendix G). The

mother will take turn

as the OD.

- The Pabasa leader

will explain the

topics, number of

pages to be covered

and the expected

output/ outcome for

the session.

*Pabasa

- Pabasa Leader will

Supervise

5 minutes

Officer of the Day/

MNAO

80

ask mothers to take turns in reading the

content of the nutri

guide. Do not ask

illiterate mothers to

read, let her

participate by asking

her to share her views/

opinions and

experiences.

- Resource speaker

may be invited to

facilitate the

discussion and

demonstration

- Avoid any one

mother to

monopolized the

conversation

- Record unresolved

issue/ questions (if

any) and try to answer

them next session

*Class Activities

- Games exercises,

role playing are

implemented to elicit

parent’s participation

and interaction.

Encourage

cooperation and share

information

- Record the points

earned by each group

*Wrap Up

- Follow up each

discussion

- Ask the mothers to

review the learning

messages and how

can it be apply to their

daily lives.

Step 2. Planning with

the mothers per

Supervise

Supervise

Meet the Mothers

Supervisor

20 minutes

20 minutes

10 minutes

5 minutes

MNAO/ BNS

MNAO/ BNS

81

cluster

Step 3. Preparation of

materials for the

sessions

Step 4. Pabasa

Sessions

Step 5. Monitoring/

Follow Up

Step 6. Graduation

1 hour/ session

Yearly round

30 minutes

MNAO/ BNS

8. Supplemental Feeding Program

ABOUT THE SERVICE: The Municipal Agriculturist Office organizes groups of mothers of

BNL/ BNVL pre school children that they may avail the Supplemental Feeding Program.

CLIENT GROUPS: BNL/ BNVL Preschool Children

REQUIREMENTS:

Letter of Request addressed to the Municipal Nutrition Action Officer

Master list of the Feeding Beneficiaries

SERVICE SCHEDULES: 3 x a week for 3 months



Steps Involved Action of the MNAO Transaction Time Responsible Person

1. Submit letter of

request to the MNAO

and the master list of

Feeding Beneficiaries.

Approved the request 15 minutes BNS

2. Validates the

Master list Checks the master list 15 minutes

Baby Lulab or

Jeanette Tuiza

MNAO

3. Attend the

ceremonial Feeding

Conducts the

orientation

Baby Lulab or

Jeanette Tuiza

82

Scheduled. MNAO

XII. OFFICE OF THE MUNICIPAL ASSESOR

1.Issuance of Notice of Real Property Tax Order of Payment

ABOUT THE SERVICE: The Notice of Appraisal Assesment Sheet (NAAS) is required from

the real property owners when paying their Real Property Tax. The Office of the Municipal

Assesor giving its service to those property owners.

CLIENT GROUPS: Real Property owner

REQUIREMENTS:

Transfer of Ownership


8:00am to 12:00pm and 1:00pm to 5:00 pm


TOTAL FEES/ CHARGES: P25 service fee per real property unit


Steps Involved Action of the

Municipal Assesor Transsaction Time Responsible Person

1. If first time to avail the

service, proceed to Office

of the Municipal Assesor

(OMA) and secure copy of

ROTOP.

Gives client a short

briefing about the

service and

requirements

10 minutes

Joselito Dela Pena

Assistant Municipal

Assesor

2.Issuance of a Certified Computer Print or Type Out NAAS

ABOUT THE SERVICE: Tax declaration serves as a permanent record of every real property

unit ( land, building, and machinery) as basis for payment of Real Property Taxes. Real Property

Owners can be provided type or computer print outs of copies of Tax Declaration for their own

record.

CLIENT GROUPS: Real Property Owners

REQUIREMENTS:

Information name of owner and lot number

83




TOATAL FEES/ CHARGES: Service Fee- P25 per real property unit



Municipal Assesor Transaction Time Responsible Person

1. Go to the Office of the

Municipal Assesor

(OMA) and and request

for certified print or

typed out copy of Tax

Declaration.

Issues document

payments order. 5 minutes

Joselito Dela Pena

Assistant Municipal

Assesor

4. Receive the requested

certified copy of Tax

Declaration.

Issues certified copy of

Tax Declaration 3 minutes

Joselito Dela Pena

Assistant Municipal

Assesor

3. Issuance of Certificate of No Improvement/ Certificate of No

Property and other Certifications

ABOUT THE SERVICE: Certified true copy or certificatons of various Property Holdings or

Non- Improvement and other certifications may be obtained from this office.


REQUIREMENTS: NONE


TOTAL FEES/ CHARGES: Certification Fee- P25 per real property unit




1. Request for Certification

of no improvement or of no

property land holding.

Verifies records and

print or typed the

documents.

1 minute

Joselito Dela Pena

Assistant Municipal

Assesor

84

2. Proceed to the Office of Municipal Assesor.

Reviews and approved thes the

print out copy

3 minutes

Yolanda Medrana

Municipal Assesor

3. Receive the requested

document and sign the

logbook. Issues the document 2 minutes

Joselito Dela Pena

Assistant Municipal

Assesor

4. Provision of Re- Assesment/ Revision/ Cancellation of Assesment

of Real Property

ABOUT THE SERVICE: All the assesment records at the Municipal Assesors Office serve as

the basis for computing the annual tax dues from the owners of land and buildings.

Prperty owners occasionally request the cancellation or dropping of the assesment of their

property from the roll of assesment for buildings and machineries or for the adjustment for the

correction of the assesment of their real property.


REQUIREMENTS:

Letter of Request

SERVICE SHEDULES: Monday to Friday


TOTAL PROCESSING TIME: 20 minutes and the additional time for site inspection






Assesors Office and

present the letter request.

Endorse to the

Provincial Assesor the

letter request to sets the

schedule of ocular

inspection.

10 minutes

Joselito Dela Pena

Assistant Municipal

Asesor and the

Provincial Appraiser

2. Attend to the given

schedule of ocular

inspection.

Advise the client when

to get the corrected

assesment

Variable- Depends

on the distance and

location of property

Joselito Dela Pena

Assistant Municipal

Assesor

3.On the schedule date,

go back to the Office of

the Municipal Assesor

Issues the requested

document

5 minutes

Joselito Dela Pena

Assistant Municipal

Assesor

85

and receive the requested document,sign the

logbook.

5. Assesment of Newly Constructed Buildings and Issuance of

Updated NAAS

ABOUT THE SERVICE: Owners of newly constructed buildings and newly- installed

machinery is always in need of New Tax Declaration in order to determine the value of real

property.


REQUIREMENTS:

Permit or letter request by the owner or his representative

Sworn Statement of current and fair market value of real properties



TOTAL PROCESSING TIME: 25 minutes and the additional time for ocular inspection



Steps Involved Action of the Municipal

Assesor

Transaction



Assesors Office and

present the letter request.

Assign an ispection team.

Sets the schedule of

ocular inspection and

informs client. In case of

machineries, Industrial

Use, and Buildings, the

Municipal Assesor will

endorse the letter request

to the Provincial Assesor

for the proper asessment

of the property.

1 day Yolanda Medrana

Municipal Assesor

2. Be present during the

conduct of ocular

inspection. Take note of the

schedule for the getting of

assignment.

Conducts ocular

inspection and informs

the client when to get the

assesment

Variable-

Depends on the

distance and

location of

property

Joselito Dela Pena

Assesment Clerk II

Assistant Municipal

Assesor

86

6. Issuance of Owner’s Copy of Updated Assessment of Real

Property (ARP)

ABOUT THE SERVICE: The Municipal Assessor Issues an Updated Assessment Owner’s Copy

of Real Property to those property owners and tax payers who are willing to get and to know the

latest assessment of their property.

CLIENT GROUPS: Property Owners/ Tax Payers

REQUIREMENTS:

Copy or Certified Copy of Deed of Sale, Extra Judicial Settlement of Estate, Deed of Donation etc.

Certified Copy of Title (if title)

Certification of Real Property Tax Payment

Transfer Tax Receipt

Certificate of Authorization Registration coming from the BIR

Transfer Fee




TOTAL FEES/ CHARGES: P25 service fee per real property unit


Steps Involved Action of the Municipal

Assesor

Transaction


1. Request for the service.

Submit the require

documents to the Office of

the Municipal Assesor for

the appropriate action and

make clarification

regarding the matter.

Gives client a short

briefing about the sevice

and requirements.

10 minutes

Joselito Dela Pena

Assesment Clerk II

Assistant Municipal

Assesor

2. Preparation of Updated

Assesment of Real

Property

Prepares the following:

a.Field Appraisal

Assesment Sheet (FAAS)

b. Assesment of Real

Property

c. Notice of Assesment

30 minutes

Joselito Dela Pena

Assesment Clerk II

Assistant Municipal

Assesor

3. Processing and The personnel who 20 minutes Joselito Dela Pena

87

Recording prepares and make the transfer of ones property

is the one who is liable in

evaluating and checking

the updated ARP.

Municipal Assesor

approves and sign the

assesment of Real

Property.

20 minutes

Assesment Clerk II Assistant Municipal

Assesor

Yolanda Medrana

Municipal Assesor

4. Issuance of Owner’s Copy Release the New

Assesment of Real Propery

(ARP)

5 minutes

Joselito Dela Pena

Assesment Clerk II

Assistant Municipal

Assesor

XIII. OFFICE OF THE MUNICIPAL TREASURER

1.Collection of Business Taxes and Mayor’s Permit

ABOUT THE SERVICE: All business establishments are required to secure a Business License

and Mayor’s Permit and pay the corresponding business taxes before the start of operations. The

Business License must be renewed from January 1 to 20 every year as mandated in the local tax

ordinance unless an extension is issued by the Sangguniang Pambayan. Penalties are imposed

after this period.

Business taxes for newly opened enterprises are based on capitalization, but those

already existing are computed on the basis of percentage of gross sales/receipts. Payments may

be made annually, semi-annually or quarterly. Taxes are due on the first 20 days of the start of

each quarter.

CLIENT GROUPS:

Business establishment owner,

REQUIREMENTS:

Sworn Declaration

Community Tax *CNC- Cooperation

*Individual

Barangay Business Clearance

Sanitary Permit

Fire Clearance

Zoning Clearance

Real Property Tax Clearance

Police Clearance

88


8:00 Am to 12:00 Noon and 1:00 PM to 5:00 PM


TOTAL FEES/CHARGES:

Business Taxes

New Business computed based on the type of Business and capital

Existing business computed based on the annual gross receipts

Mayor’s Permit – based on the kind of business

Sanitary Fee – Uniform rate of P50.00

Fire Insfection Fee – 10% of regulatory fees

Physical Exam(Health card) – P50.00/employee

Tax Clearance – P25.00

Business Plate – P25.00

Garbage Fee – 5 % of gross income

For late payments: Additional 25% surcharge



Municipal Treasurer

Transaction

Time

Responsible Person

1.Presents the approved

Sworn Declaration and

other requirements for

Business Permit at

Licensing Office

Computes the business

tax and other

regulatory fees

10 Minutes Neo Trinidad

License Officer

2. Seek approval of the

Municipal Mayor on the

assesment made/ computed

by the Business License

Officer.

Makes Necessary

endorsement to the

Mayor’s Office


License Officer

3. Once approved, pay

business taxes and other

regulatory fees and charges

at the Treasure’s Office


Peter Paul Calosa or

Epifania Romualdo

Revenue Collecting

Officer

4. Accept receipt and

review amount indicated

89

2. Issuance of Community Tax Certificate

ABOUT THE SERVICE: A Community Tax Certificate (CTC) is proof that an individual is a

resident of the city and that s/he has paid the necessary dues arising from income derived from

business,exercise of profession, and/or ownership of real properties in the area. Profit and non-

profit corporations and other entities operating in the Municipal must also secure a CTC.

A CTC is one of the requirements in most of the government and private transactions. It

is paid during the beginning of the year at the Municipal Treasurer’s Office. After February 28, a

penalty interest is imposed on the total tax due.

CLIENT GROUPS: Individuals and corporation

REQUIREMENTS: Personal Appearance of Client



TOTAL PROCESSING TIME: 5 Minutes

TOTAL FEES/CHARGES:

Basic Community Tax – P5.00

Additional Community Tax Computed at P1.00 for every P1,000.00 of the earnings of the business, salaries or earnings from exercise of profession, and income from real property

For the Senior Citizens, only the basic tax of P5.00 are collected


Steps Involved

Action of the

Municipal


Transaction

Time

Responsible Person

1.Fill out Personal Data

Sheet at Window No. 1 and

submit it to the revenue

collector

Computes the amount

to be paid based on

the information

submitted, informs the

client and fill-outs the

information in the

CTC.

2 Minutes

Venus Trinidad

Peter Paul Calosa

Epifania Romualdo

Revenue Collection

Officer/Clerk

2.Affix your signature and

thumb mark on three(3)

copies of the Community

Tax Certificate

The revenue collector

signs for the

municipal treasurer.

2 Minutes

3.Pay the amount computed

by and received the

1 minute

90

community tax certificate Issues the CTC

3. Collection of Real Property Taxes

ABOUT THE SERVICE: Real properties such as land, buildings and machineries are assessed

by the Municipal Assessor’s Office and real property taxes are due every year based on the

assessment level and fair market value of the real property. The Real Property Tax payments are

made at the Land Tax Division of the Municipal Treasurer’s Office. Payments can be made in

annual, Semi-annual, or quarterly basis. Advance payments can avail of up to 15 % discounts on

the month of January and 10 % discounts on the month of February and March. Penalties are

computed on the late payment of tax due.

CLIENT GROUPS: Individuals and/or corporations who own real property in the municipal

REQUIREMENTS:

Official receipt of previous year’s or latest real property tax payment Real Property Tax Order of Payment (RPTOP)

SERVICE SCHEDULES:

Monday to Friday, 8:00 AM to 12:00 NOON and 1:00 PM to 5:00 PM

TOTAL PROCESSING TIME: It depends on the number of real properties owned by the tax

payer

TOTAL FEES/CHARGES: Refer to The Municipal Revenue Code


Steps Involved

Action of the

Municipal



1.Request for a Real

Property Tax Order of

Payment(RPTOP) from the


Office.

Prepares RPTOP 5 minutes

Noemi L. Hernandez

Epifania Romualdo

Venus Trinidad

Revenue Collection

Clerk

2.Submit the order of

payment and latest real

property payment official

receipt to the Revenue

Collection officer.

Verifies the lates

tax payment made

on the real property

5 minutes Noemi L. Hernandez

Epifania Romualdo

Venus Trinidad

Revenue Collection

Officer/Clerk Pay the assessed amount to

the revenue collection

officer and receive the

10 minutes

91

official receipt together with the previous year’s official

receipt submitted.

Issues official

receipt

4.Collection of Transfer Tax

ABOUT THE SERVICE: Transfer taxes are paid when transfer of ownership is made due to the

execution of deeds such as sale, donation, transfer by succession or by any means of transfer.

Copies of Real Property Tax Declaration, Deed of Absolute Sale and/or other applicable

documents confirming transfer are required by the Revenue Collector for the assessment of the

transfer tax due for payment.

CLIENT GROUPS: Individuals or Corporations

REQUIREMENTS:

Certificate of Real Property Tax Payment

Real Property Tax Declaration

1 Deed of sale, donation, or other applicable transfer documents providing evidence of

transfer of ownership SERVICE SCHEDULES:

Monday to Friday, 8:00 AM to 12:00 NOON and 1:00 PM to 5:00 PM


TOTAL FEES/CHARGES

Transfer Tax – ½ of one percent of the market value or selling price whichever is higher.

For late payments

Surcharge - 25% in excess of 60 days from the date of notarial services basis 50% of 1%(RA 7160 sec. 135)

Penalty – 2%/mo. But not to exceed 72% exceeding 60 days from notarial services basis 50% of 1%(RA 7160 sec. 135)


Steps Involved

Action of the

Municipal

Treasurer’s

Office


1.Submit the requirements

to Revenue Collection

Officer at the Municipal


Computes the

required fees 3 minutes

Venus Trinidad

Revenue Collection

Officer 2.Pay the transfer and

certification fees and secure

an official receipt. Proceed

Receives payment

and issues an

official receipt

2 minutes

92

to the Assessors Office to complete processing of

transfer.

5. Collection of Professional Tax

ABOUT THE SERVICE: Professional Tax is imposed to each person in the exercise of practice

of his/ her professions requiring government examination. The Professional Tax shall be paid

before professions can be pursued.

CLIENT GROUPS: Professionals

REQUIREMENTS:

Professional Regulation Commission Identification Card SERVICE SCHEDULES: Monday to Friday




Steps Involved

Action of the

Municipal



1.Proceed to the


Office and submit the

PRC Identification

Card.

Accept and examine

the PRC Identification

card

2 minutes

Peter Paul Calosa

Noemi Hernandez

Epifania Romualdo

Revenue Collection

Officer

2.Pay the Professional

Tax Receipt Receive Payment and

issues an official

receipt

5 minutes

Peter Paul Calosa

Noemi Hernandez

Epifania Romualdo

Revenue Collection

Officer

6. Collection of Other and Miscellaneous Payments

ABOUT THE SERVICE: Other and Miscellaneous collections are payments received by the

Municipal Treasurer’s Office from clients. Example is Police Clearance, Certification Fees,

Mayor’s Clearance, Sanitary Fees, Registration fees and others.

CLIENT GROUPS: Corporation and Individual

93

REQUIREMENTS: Assessment from different offices





Steps Involved

Action of the

Municipal



1.Present the

documents they have

secured from different

offices

Receives payment and

issues official receipt 5 minutes

Venus Trinidad

Revenue Collection

Officer

7. Disbursement

ABOUT THE SERVICE: 1.) Issuance of Checks for payments of supplies, maintenance and

operating expenses, solicitation and others.

CLIENT GROUPS: Individuals and Corporations

REQUIREMENTS:

Official Receipt issued by the suppliers and contractors

Personal appearance of the owner of the checks as then authorized person to get the payments

Any Identification


8:00am to 12:00pm and 1:00pm and 5:00pm



Steps Involved

Action of the

Municipal



1. Present the

Identification of

ownership of the

check and sign the

disbursement voucher.

Release check and get

the official receipt and

signature in the

voucher.

5 minutes

Sherwin Custodio

Disbursing Officer

94

ABOUT THE SERVICE: 2.) Payment of payroll wages, salaries and honorarium of municipal

officials, employees, volunteers and teachers.

CLIENT GROUPS: Employees, Volunteers and Teachers

REQUIREMENTS: Identification Card


8:00am to 12:00om and 1:00pm to 5:00pm



Steps Involved

Action of the

Municipal



1.Present the

Identification Card.

Pays the salary,

honorarium and

wages as the case may

be.

5 minutes Sherwin Custodio

Disbursing Officer

XIV. OFFICE OF THE MUNICIPAL ENGINEER

1. Granting a Building Permit

ABOUT THE SERVICE: Section 301 of the National Building Code states that no person, firm

or corporation, including any agency or instrumentality of government shall construct, alter,

convert, use, occupy, move, demolish, and add a building/ structure or any portion thereof or

cause the same to be done, without first obtaining a Building Permit from the Building Official

assigned in the place where the subject building/ structures is located or planned to be located.

Any person desiring to obtain a building permit and any ancillary/ accessory permits/

together with the said Building permit shall file the applications on the prescribed application

forms as stated in the Latest Implementing Rules and Regulation of the National Building Code

of the Philippines (PD 1096).

The permits become null and void if work does not commence within one year from the

date of such permit, or if the building is abandoned or work is suspended for a period of 120

days.

CLIENT GROUPS:

Any person, firm or corporation, including any agency or instrumentality of government

who intends to construct, alter, convert, use, occupy, move, demolish, and add a building/

structure or any portion, thereof or cause the same to be done.

95

REQUIREMENTS:

Five (5) copies of application form for building permit duly accomplished and notarized

Five (5) copies of duly accomplish ancillary permit forms ( duly signed and

sealed by the designing professional- Architectural, Structural, Sanitary,

Plumbing, Electrical, Mechanical, Electronics, Scaffolding, sign demolition

Five (5)copies of site Development Plan showing Technical Description, Bounderies, orientation and position of non-architectural horizontal structure

such as sewage treatment plant, silos, elevated tanks, tower, fences, etc.,

building/structure in relation to the lot, existing or posed access road and

driveways indicating the setback/yard distance at the front, side and back with

Perspective.

Five (5 sets of Building Plans (Architectural, Civil/structural, Sanitary, plumbing, Electrical, Mechanical, Electronics-duly signed and sealed by Designing

Professionals)

Five (5) sets/ each of Bill of Materials and Cost Estimates-duly signed and sealed by Designing Professionals.

Five (5) sets/ each of Design Specifications-duly signed and sealed by Designing

Professionals

Five Copies of the Certified True Copy ( Original Certificate of Title/ Transfer Certificate of Title

Five Copies of the Deed of Sale/ Lease Contract/ Contract to Sell, if the OCT/ TCT is not in the name of the owner/ applicant

Five copies of the Certified true Copy of latest Tax Declaration

Five Copies of the Certificate of Real Property Tax Payment/ Current Tax Receipt

Two constructions logbook copies of the Structural Design Computations with seismic analysis which conform to the latest NSCP for two (2) storey’s and above

or 1 storey with attic, mezzanine,/ roof deck/ penthouse- duly signed and sealed

by designing Professional.

Two (2) copies of the plate Load Test Analysis for (3) storey’s or two storey’s

with attic, mezzanine/roof deck/penthouse-2 copies

Two (2) copies of the Soil Boring Test Result for four (4) storey’s and above or

three (3) storey with attic, mezzanine/ roof deck/ penthouse- 2 copies

Two (2) copies of Certification regarding structural stability of existing foundation in case of addition- duly signed and sealed by the Civil Structural

Engineer.

Two (2) copies of Previous approved plan or building permit in case of addition, alteration and renovation.

Municipal Planning and Development Office- Clearance for Municipal Zoning

and land use of all types of building/ structures.

Two (2) copies of Clearances from other government agencies exercising regulatory functions. Such regulatory agencies are:

*HLURB- for zoning and land use of all types of building/ structures

Bureau of Fire Protection- for all types of building/ structures

96

DPWH- Road Right of Way Clearance along national road for all types of building/ structures.

PEO- road right of way clearance along provincial road for all types of building/

structures.

LGU- for all types of buildings/ structures

DENR- EMB Clearance (ECC/ CNC)- for all commercial and industrial buildings

DOLE- for industrial buildings

DOH- for health hazard- related buildings/ structures

ATO- for buildings/ structures exceeding 40 meters in height

Philippine Tourism Authority- for tourist- oriented projects

Department of Education- for educational buildings

Energy Regulatory Board- for gasoline stations

To facilitate processing, please take note of the following before submitting the plans and other

requirements above to the MEO:

Requirements of the Revised 2005, National Building Code (PD 1096) and its Implementing rules and Regulations

Laws and Municipal Ordinances affecting the design/ project

Requirements of the referral codes (Architectural Code, Philippine Electrical Code (PEC), Revised Plumbing Code, Structural Code (NSCP), Mechanical

Engineering Code (PSME)

Compliance with BP 344 (Accessibility Law) should be indicated in detail on plans for commercial, institutional and public buildings.

If setback/ yard requirements are not met on the sides and at the back/ rear the firewall (strictly no opening) extending up to at least 1 meter from the roof level

shall be provided. It shall be indicated on the site development plan with owner’s

conformity.

Grease Trap/ Oil Separator’s shall be provided for hotels, restaurants, eateries,

terminals, gasoline stations, auto repair shops, bakeries and other similar

establishments.

All revisions/ addition made in the plans shall have an acknowledgement of the designer

Special Power of Attorney/ Authority to construct shall be provided if the owner is not the signatory in all application forms, plans and documents.

Forms and Letters, Plans, Specifications, Bill of Materials and Cost Estimates and

other pertinent documents must be signed and sealed by the designer and signed

by the owner

All Application forms and letters must be properly filled up with all necessary information available.



97


First day a.) Securing application form- 10 minutes

Second day b.) Submission and evaluation- 30 minutes

Third day c.) Final evaluation and issuance- 40 minutes

TOTAL FEES/ CHARGES: Please refer to the Revised Edition of National Building Code 2005,

(NCBDO MEMORANDUM NO. 1, Series of 2005- New Schedule of building Permit Fees and

other charges).


Steps Involved

Actions of the

Municipal

Engineering Office

Transaction Time Responsible

Person

1. Proceed to the

Municipal Engineer’s

Office and secure

application forms for

Building Permit,

Ancillary Permit and

Accessory Permit.

Provides the checklist

of requirements

including the

requirements specific

to concerned agencies.


process of securing a

building permit and on

the necessary agency

clearances appropriate

to their construction

project.

10 minutes

Noel Tasico

or any Engineering

Staff

2. Submit the plans and

the required supporting

documents to any

member of the Building

Staff for initial

verification of the

requirements.

Receives documents

and verifies

completeness of plans

and gives an

endorsement to other

offices/ agencies for

securing other required

clearances.

20 minutes

Engr. Leonida

Mando

Municipal

Engineer

Ace Malabuyoc

or Noel Tasico

Engineering Staff

3. After securing

clearances from other

regulatory agencies,

submit all necessary

plans, documents,

clearances appropriate to

the project. Take note of

the schedule of

inspection.


the result of the

evaluation and advises

client of the schedule

of inspection. 10 minutes

Ace Malabuyoc

or Noel Tasico

Engineering Staff

4. Extend the necessary

assistance and provide

Conducts Inspection

98

the necessary information to the engineering team

during the inspection.

30 minutes

Noel Tasico or Ace Malabuyoc

Engineering Staff

5. Inquire about the

results of the evaluation

and assessment in two

working days after the

inspection.

5a. If there is no problem

with the results, proceed

to step # 6

5b. If there are

deficiencies, you will be

informed of lacking

documents and may be

asked to retrieve the

plans and documents that

need correction.

Informs the client

whether the documents

and requirements are

complete and in order

or whether plans and

documents requires

correction.

15 minutes

Noel Tasico or

Ace Malabuyoc

Engineering Staff

Engr. Leonida

Mando

Municipal

Engineer

5c. Submit lacking

documents/ corrected

plans for review.

Receives and review

submission 15 minutes

Noel Tasico or Ace

Malabuyoc

Engineering Staff

Engr. Leonida

Mando

Municipal

Engineer

6. Secure an order of

payment after the

application has been

determined to be

complete and in order.

Issues an order of

payment and advice

client to present the

order of payment to the

MTO and pay the

required fees.

10 minutes

Noel Tasico or

Engr. Leonida

Mando

Municipal

Engineer

7. Return to the

municipal engineer’s

office and submit

photocopy’s of the

official receipt.

Photocopy the Official

Receipt.

Advice client of the

date of release of the

building permit.

5 minutes Engineering Staff

Note: Section 134 of the

99

National Building Code of PD. 1096 states that

when the application for

building permit and the

plans and the

specifications submitted

conforms to the

requirements of the code

and its IRR, the building

official shall issue the

building permit within 15

days from payment of

required fees. 8. On scheduled date,

proceed to the municipal

engineer’s office. Receive

the approved building

permit

Releases the approved

building permit 10 minutes

Ace Malabuyoc

Engineering Staff

2. Granting Permits Supplementary to a Building Permit

ABOUT THE SERVICE: The following permits are required to secure a building permit:

Ancillary Permits

The Ancillary permits duly signed and sealed by the corresponding professionals and the

plans and specifications shall be submitted together with duly notarized application for building

permit. The building permit is null and void if not accompanied by the ancillary permits. The

prescribed ancillary and other accessory permits/ forms shall likewise be use whenever

applicable. The Ancillary Permits are the Following.

Architectural Permits

Civil Structural Permits

Electrical Permit

Mechanical Permit

Sanitary Permits

Plumbing Permit

Electronics Permits

Accessory Permits

Accessory Permits are issued by the Building Official for accessory parts of project with

very special functions or used which are indicated in the plans and specifications that the

building permits application. These may include, among others: Bank and record vaults;

swimming pool; firewall separate from the building/ structure; towers; silos; smokestacks;

chimneys; commercial/industrial fixed ovens; industrial kilns/furnaces; water/waste treatment

tanks, septic vaults; concrete and steel tanks; booths, kiosks and stages; and tombs, mausoleums

and niches.

Accessory Permits are issued by the Building Official for activities being undertaken

prior to or during the processing of the building permit. The coverage is spelled out in the

100

accessory permit form including the expiry period. These shall be signed by the owner/applicant

and by the concerned professionals. These permit includes, among others, ground preparation

and excavation, encroachment of foundation to public area, fencing, or fence not exceeding 1.80

meters high, sidewalk construction, temporary sidewalk and closure and occupancy, erection of

scaffolding, erecting, repair, removal of sign and demolition.

CLIENT GROUPS:

Individuals, firms or corporations seeking building permits

REQUIREMENTS:

Fencing Permit

This permit is secured prior to actual construction of Fence.

Fencing Permits Form (NBC Form No. B-03)- 5 Copies Duly signed, sealed and notarized.

Fencing Plan- 5 copies

Bill of materials and cost Estimates- 5 copies

Specifications- 5 copies

Lot Plan with Certification of a Geodetic Engineer that the proposed fence will not encroach on adjoining properties.

Transfer Certificate Title (TCT) original Certificate title (OCT)-5 copies

Deed of Sale /lease Contract/Contract to sell, if the OCT/TCT is not in the name of the owner applicant.-5 copies

Certified true copy of Latest Tax Declaration-5 copies

Certificate of Real Property Tax Payment /Current Tax Receipt-5 Copies

Demolition Permits

This permit is secured prior to systematic dismantling or destruction of a building or

structure in whole or in part.

Demolition Permit Form (NBC Form No. B-08)-5 copies duly signed & sealed and notarized.

Sketch Plan /Vicinity Map,/ Location Plan-5 copies

Certified True Copy of Latest Tax Declaration-5 copies

Certificate of Real Property Tax Payment/Current Tax Receipt-5 Copies

Certified true Copy of OCT/TCT-5 copies Permit for Temporary Service Connection

This permit is secured for temporary service connection to power utility for lighting and

power construction testing etc.

Permit for temporary Service Connection Form (NBC Form No. E-03)-3 copies

Building permit(For new construction)-5 copies

Electrical Plan/ Layout-5 copies Temporary Sidewalk Enclosure and Occupancy Permit

This permit is secured prior to the construction and repair of sidewalks.

Temporary Sidewalk Connection and Occupancy Permit Form (NBC Form No. B-05)- 5 copies

Sketch Plan of sidewalk to be Constructed/repaired

Scaffolding Permit

101

This Permit is secured whenever the erection of scaffolding occupies street lines.

Scaffolding Permit Form (NBC Form No. B-06)-5 copies

Sketch Plan of Street lines to be Occupied-5 copies

Sign Permit

This permit is secured prior to the installation, erection, attachment painting of any form

of any form of signage.

Sign permit Form (NBC Form No. B-07) -5 copies duly signed & sealed and notarized

Building Permits form whenever there is a concrete/steel structure-5 copies duly signed & sealed and notarized.

Structural Analysis-2 copies duly signed & sealed

Zoning Clearance

Electrical Permit – (NBC Form No.08) whenever there is an Electrical connection-5 copies duly signed and sealed.

Fire clearance whenever there is an electrical connection

Sketch Plan of signage to be installed erected

Location/Vicinity Plan/Site Development Plan

Lot documents whenever it occupies a private lot

DPWH clearance (for national roads/highway)

Specifications and Cost estatimates-5copies duly signed & sealed

Certified true copy of latest Tax declaration-5 copies

Certificate of Real Property Tax payment/Current tax Receipt 5 copies

Contract of lease, if not owned

Excavation and Ground Preparation Permit

This permit is secured prior to ground preparation and excavation after the building line

is establishment.

Accomplished permit Form-3 copies

Sketch Plan-3 copies




First day a.) Securing Application Form- 10 minutes

Second Day b.) Submission and Evaluation- 15 minutes

Third Day c.) Final Evaluation and Issuance- 35 minutes

TOTAL PROCESSING FEES/ CHARGES: Please refer to the Revised Edition of National

Building Code 2005, (NCBDO MEMORANDUM NO. 1, Series of 2005- New Schedule of

building Permit Fees and other charges).

102


Steps Involved

Action of the

Municipal

Engineering Office

Transaction Time Responsible

Person

1. Request for the

appropriate permit forms

from any member of the

Building Staff.

Issues appropriate

permit forms and gives

briefing on the service 10 minutes

Ace Malabuyoc or

any Engineering

Staff

2. Submit forms and other

requirements.

Assesses and evaluates

the submitted

documents and verify

completeness of plans. 15 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

Engr. Leonida

Mando Municipal

Engineer

3. Inquire about the results

of evaluation and

assessment one day after

the submission of

documents.

3a. If there are no deficits,

proceed to step 5.

3b. If there are

deficiencies, you will be

informed of lacking

documents. you will also

be asked to retrieved the

plans and documents that

needed correction

Informs the client



complete and whether

plans and documents

require correction.

10 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

3c. Submit corrected

documents/additional

requirement for review.

Receive and reviews

submission. 15 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

4. After the documents

have been found to be

complete and in order,

secure an order of

payments.

Issues an order of

payment and advice


order of payment to the

MTO and pay the

required fees.

10 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

5. Go back to the

Municipal Engineer’s


official receipt. Take note

of advice (Section 134 at

Advices client of the

date of release of the

permit.

5 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

103

the national bldg. code) on the date of release of the

permit.

6. On the appointment

date, go back to the

municipal engineer’s

Office and secure the

permit.

Releases the approved

permit 10 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

3. Issuance of Certificate of Final Electrical Inspection

ABOUT THE SERVICE: A Certificate of Final Electrical inspection (CFEI)is required before

any building/structure is used or occupied.it is usually secured after the completion of electrical

installation and is a requirement in securing power service connection from the Batelec II

Electric Cooperative.

It is also required if there is any change in the existing use or occupancy classification of

a building/structure or any portion thereof.

Sec.1.2.2.2. of the Philippine Electrical Code states that no electrical installation,

alteration and or addition shall be connected or reconnected to any power supply or any source of

electrical energy without a CFEI obtained from the Government authority Concerned.

CLIENT GROUPS: Individuals, firms or corporation seeking an Occupancy Permit

REQUIREMENTS:

Location/ Sketch Plan of Electrical Layout for 1- 9 routes only of not more than1620 VA for indigenous dwellings

Electrcal Permit (NBC Form No. A- 03)

Electrical Plans

Electrical Specifications

Bill of Material and Cost Estimates


8:00 AM to 12:00 NOON and 1:00 PM to 5:00 PM


First day a.) Securing of application permit- 15 minutes

Second day b.) Verification, evaluation and issuance- 30 minutes

TOTAL FEES/ CHARGES: Please refer to the Revised Edition of National Building Code 2005,

(NCBDO MEMORANDUM NO. 1, Series of 2005- New Schedule of building Permit Fees and

other charges).

104


Steps Involved

Action of the

Municipal Engineering

Office


1.Present the required

supporting documents to

any members of the

building staff for initial

verification of the

requirements.

Verifies all necessary

plans documents

apporiate to the project

and advice the client of

the shedule of

inspection.

15 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

2. Accompany

engineering team during

the ispection of the site

to answer whatever

question it may have.

Conduct site inspection 30 minutes

3. Inquire about the

resulths of evaluatiuon

and assessment one day

after submission of

documents.

3a. If there are no

deficiencies proceed to

Step6.

3b. If there are

deficiencies you will be

informed od said

deficiencies.

Informs the client




and whether plans and

documents requires

corrections.

10 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

3c. Submit corrected

documents,proof of

correction and or

additional requirements

for review.Request for

scheduled of re-

inspection.

Receives and review

submission.Re-schedule

re-inspection

10 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

3d..Accompany the


the re-inspection of the

site

Conduct Re-inspection 20 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

4. After the documents

requiremenbts and or

correction have been

found to be complete

and or in order secure an

order of payment.

Issues an order of

payment and advise the


order of of payment to

the MTO and pay the

require fees.

10 minutes

(residential)

Ace Malabuyoc or

Noel Tasico

Engineering Staff

5. Go back to the MEO Advise client to come 5 minutes Ace Malabuyoc or

105

and submit photocopy of the official receipt.

back after one working day to claim the certifite

of final electrical

inspection.

Noel Tasico Engineering Staff

6. Secure approved

Certificate of final

Electrical Inspection

Releases approved

certificate of final

elertical inspection 5 minutes

Ace Malabuyoc or

Noel Tasico

Engineering Staff

4. Issuance of Occupancy Permit

ABOUT THE SERVICE: An occupancy permit is required before any building /structure is used

or occupied. It is usually secured after the completion of a structure.

It is also required if there is any change in the existing use or occupancy classification of a

building,structure or any portion thereof.

CLIENT GROUP:

Individuals, firms or corporation who wish to occupy a newly completed structure or one

that has changed existing use or occupancy classification.

REQUIREMENTS:

As Built Plans – 3 copies

Specifications-3 copies

Application for Certificate of Occupancy – 3 Copies

Certificate of completion Form (NBC No. B-10)-5 copies duly signed & sealed and

notorized.

Logbook of building Construction and Building Inspection Sheet duly accomplished by the contractor.-5 copies (If undertaken by contract and signed and sealed by architect or

civil engineer and the certificate of Final Electrical Inspection).

Final Fire Safety inspection report/ Fire Inspection Certificate




First day a.) Securing of Forms- 10 minutes

Second day b.) Verification and Evaluation- 15 minutes

Third day c.) Final evaluation and issuance- 30 minutes

TOTAL FEES AND CHARGES: Please refer to the Revised Edition of National Building Code

2005, (NCBDO MEMORANDUM NO. 1, Series of 2005- New Schedule of building Permit

Fees and other charges).

106


Step Involved Action of the Municipal

Engineering Office Transaction Time Responsible Person

1.Secure Certificate of

completion Forms.Fill

out the forms and submit

along with other

requirements for initial

verification..

Endorse request to the

Bureu of Fire Protection

for securing Fire Safety

Inspection Certificate. If

the structure is an

industrial building

endorse request to the

DOLE for securing

Safety Inspection and

DENR Certificate to

Operate for

Industrial/commercial

buildings.

10 minutes

Noel Tasico

Or

Engr. Leonida

Mando

Municipal Engineer

2. After securing

clerances from the other

agencies submit the duly

accomplished forms and

related documents

clerances that have been

secured from the BFP

DOLE and DENR.

Submit the duly

accomplished forms and

related documents,safety

certificates as built

plans(for any deviations

from the approved

plans)and detailed sketch

of location.

Take note of the

inspection schedule.

Review clerances and

documents and advise the

client for the schdule of

the inspection.

15 minutes

3. Accompany the

building inspectors

technical staff during the

inspection of the

completed structure.

Conducts inspection and

check if the structure is

built in accordance with

the approved plans and

specifications.

30minutes

Noel Tasico

Or

Engr. Leonida

Mando

Municipal Engineer

4. Inquire about the result

of inspection two days

after its conduct.

Informs the client



10 minutes Noel Tasico or any

Engineering Staff

107

4a. If there are no deficiencies proceed to

step 5.

4b. If there are

deficiences you will be

informed of said

deficiencies.

complete and in order and whether plans and

documents require

correction.

4c.Under take corrections

and/ or additional

requirements for

review.Request for

scheduled of re

inspection.

Receives and reviews

submission if any.re-

scheduled re-inspection.

10 minutes

Noel Tasico or Ace

Malabuyoc

Engineering Staff

4d. Accompany the


the re inspection of the

site.

Conducts re- inspection Noel Tasico or any

Engineering Staff

5. After the

documents/requirements

and /or correction have

been found to be

complete and or in

order,secure an order of

payments..

Issues an order of

payments an advice

client to present the order

of payment at the

Treasurer’s Office and

pay the requires fee.

10 minutes

Noel Tasico

or

Engr. Leonida

Mando

Municipal Engineer

6. Go back to MEO and

submit photocopy of the

official receipt.

Advices client to come

back after two working

days to claim the

occupancy permit.

5 minutes

Noel Tasico or any

Engineering Staff

7. Secure approved

Occupancy Permit. Releases approved

Occupancy Permit 5 minutes

Noel Tasico or any

Engineering Staff

5. Issuance of Certificate of Annual Electrical Inspection and

Certificate of Annual Inspection for Business License and Mayors

Permit.

ABOUT THE SERVICE: Business enterprises are required to secure a Building Inspection

Approval from the MEO before the start of commercial operations and during the annual renewal

of business permits.This service is among the processes involved in securing Mayors

Permit/business License.

108

CLIENT GROUP:

Business enterprises intending to start commercial operations or intending to renew their

business permits.

REQUIREMENTS:

New Business License/ Mayors Permits

Location/sketch Plan with detailed information about business

Photo Copy of Certificate of occupancy/ Certificate of Use with attached copy of

certificate of final electrical inspection

Certificate of Completion

Renewal of Business Licence/ Mayors Permit

Photo Copy of Cetificate of Occupancy/ Certificate of Use with attached copy of Certificate of Annual Electrical Inspection

Certification duly signed and sealed of a duly licence Professional( Arch,CE, PEE, PME, RMP, SE).

Certificate of Final Electrical Inspection, if any




First day a.) Verification and Evaluation- 25 minutes

Second day b.) Payments and Issuance- 35 minutes

TOTAL FEES AND CHARGES: Please refer to the Revised Edition of National Building Code

2005, (NCBDO MEMORANDUM NO. 1, Series of 2005- New Schedule of building Permit

Fees and other charges).


Step Involved

Action of the

Municipal Engineering

Office


1. Present the required

supporting documents for

initial verification.

Verifies and reviews

supporting documents 15 minutes

Engr. Leonida

Mando

Municipal Engineer

or

Noel Tasico

2. After verification of all

necessary plans/

documents and

clearances applicable to

new business enterprise

and renewal of mayors

permit, you will be

advised of the schedule

of inspection.

Schedules Inspection 10 minutes

109

3. Accompany the team during the conduct of

inspection

Conducts Inspection 30 minutes Noel Tasico or any

Engineering Staff

4. Inquire about the result

of inspection one day

after the inspection

4a. If there are no

deficiencies proceed to

step 5.

4b. If there are

deficiencies you will be

instructed to make the

necessary corrections and

to comply with the

requirements in

accordance with PD.

1096.

Informs the client




and whether plans and

documents require

correction.

15 minutes

Ace Malabuyoc or

any Engineering

Staff

4c. After complying with

the corrections, inform

the Municipal Engineer’s

Office and request re-

inspection.

Schedule re- inspection 10 minutes Noel Tasico or any

Engineering Staff

4d. Accompany the


the re inspection of the

site.

Conducts re- inspection 30 minutes

Noel Tasico or any

Engineering Staff

5. Secure an order of

payment from the

municipal engineers

office.

Issues an order of

payments and advice the


order of payments to

MTO and the required

fees

10 minutes

Noel Tasico or any

Engineering Staff

Peter Paul Calosa

Venus Trinidad

Revenue Collecting

Officer


Engineers Office and

submit photocopy of the

official receipt.

Records official receipt

number and advises

client to comeback after

two working days to

claim the certificate of

Annual Inspection and

Certificate of Electrical

Inspection.

5 minutes

Ace Malabuyoc or

any Engineering

Staff

7. Secure approved

Certificate of Annual

Inspection and Certificate

Releases approved

Certificate of Annual

Inspection and

5 minutes

Ace Malabuyoc or

any Engineering

Staff

110

if Electrical Inspection Certificate of Electrical Inspection

XV. OFFICE OF THE MUNICIPAL BUDGET

1. Issuance of Quarterly Advice of Allotment

ABOUT THE SERVICE: This service of the Municipal Budget Office is in keeping with the

recording of balance of allotment of the different offices of the Municipality of Malvar to

automatically inform them of the remaining budget for every quarter. The issuance of the

quarterly advice is given every three months on the first week of every quarter.

CLIENT GROUP: NONE

REQUIREMENTS:

Obligation Slip (O.S)

SERVICE SHEDULE: Monday to Friday



PROCESS OF THE SERVICE:


Municipal Budget Transaction Time Responsible Person

1. Entry of the

Obligation Slip (OS)

to control the

appropriation of every

transaction.

Review Purchase

Request 5 minutes

Leony Ubeda

Budget Officer

2. Maintain the

registry of allotments

for each class of

expenditure and status

of allotments and

obligation of COA

guidelines.

Registry done and

maintained 25 minutes

Leony Ubeda

Budget Officer

3.Obligate each

expenditure by means

of O.S

Review O.S 10 minutes Leony Ubeda

Budget Officer

4. Review works

financial plan.

Reviews pertinent

data 1 day

Leony Ubeda

Budget Officer

111

2. Review and Endorsement of Barangay Budget

ABOUT THE SERVICE: The Municipal Budget Office is tasked to assist barangays in the

preparation of their annual budget. It ensures compliance with statutory contractual obligation

and budgetary requirements prior to the review and approval by the Sanguniang Bayan.

CLIENT GROUPS: Barangay and Municipal Personnel

REQUIREMENTS: Annual Barangay Budget

Transmittal letter of the Barangay Secretary

Budget Message of the Punong Barangay

The Authorization Expenditure Program for the Budget year or Appropriation Ordinance.

Budget of expenditures and sources of Financing.

Barangay Development Plan or Barangay Investment Plan.

Summary of Actual and Estimated Output




TOTAL PROCESSING TIME: 1 day


Steps Involved

Action of the

Municipal Budget

Office


1. Submit Barangay

Budget for review and

Evaluation.

Secures submitted

documents and reviews

pertinent data

1 day Leony Ubeda

Budget Officer 2. Wait for review and

recommendation of Local

Finance Committee for the

approval of SB.

Analyze the Annual

Budget of Barangay.

112

XVI. OFFICE OF THE MUNICIPAL ACCOUNTANT

1. Processing of Claims (Barangay and Municipal Transaction)

ABOUT THE SERVICE: To safeguard the use and disposition of the municipal government’s

assets and to determined its liabilities from claims, pre audit is undertaken by the municipal

accountant to determine that all the necessary supporting documents of vouchers/ claims are

submitted.

CLIENT GROUPS: Barangay and Municipal Personnel

REQUIREMENTS:

Approved Obligation Request

Approved Purchased Request/ Order

Accomplished Canvass/ Bid

Accomplished of Abstract of Canvass/ Bid

Accomplished Acceptance/ Inspection

Certificate of Recognition







Accounting Office Transaction Time Responsible Person

1. Submit the supporting

documents for Pre Audit

Secures submitted

documents and reviews

pertinent data

10 minutes

Jeanette Fruelda

Municipal

Accountant

2. Wait for the processing

and the release of pre-

audited disbursement

voucher.

Process the release of

pre audited

disbursement voucher 10 minutes

Jeanette Fruelda

Municipal

Accountant

113

XVII. OFFICE OF THE Municipal Planning and Development

Coordinator (MPDC) and ZONING ADMINISTRATOR

1. Provision of Maps, Statistics and other

Municipal Data

ABOUT THE SERVICE: The Municipal Planning and Development Coordinator’s Office keeps

information about the municipality and its development plans such as land use plans, municipal

development strategies, municipal profile, statistics, maps and municipal governance data.

Information about the municipality is generally requested by investors, people in the business

sector, researchers, students and tourist

CLIENT GROUPS: Any interested groups or individual

REQUIREMENTS:

Identification Card ( if documents will be taken outside the office for photo copying)

CD, diskette or any storage for electronic copies

SERVICE SCHEDULE: Monday to Friday 8:00am to 12:00pm and 1:00 pm to 5:00pm

TOTAL FEES/ CHARGES: Certification Fee- P20




MPDCO Transaction Time Responsible Person

1. Approach a

frontline employee

and present your

request

*If requested

information is not

available, inform the

client on where to

obtain the data

Receives request

and refers you to the

staff in charge of the

information

requested.

If data is not

available, you will

be referred to other

probable sources of

the requested

information.

5 minutes

Linda N. Balbuena

Licerio V. Miraflor

2. Check the data

accessed and

reviewed by the

staff.

If requested

information is

available, the staff

in charge will access

15 minutes Linda N. Balbuena

Licerio V. Miraflor

114

and review the information

requested and show

to client

3. Leave a valid

identification card

before photo

copying of

documents.

Request for a valid

identification card

and gives requested

materials for photo

copying.

*Client to be

accompanied by

MPDC staff, if

materials will be

taken outside

MPDC office for

photo copying


Licerio V. Miraflor

4. Sign the logbook

and return the

original copy after

photo copying

Instructs the client

to sign the logbook 1 minute

Linda N. Balbuena

Licerio V. Miraflor

2. Issuance of Locational Clearance /Zoning

Clearance

ABOUT THE SERVICE: Locational Clearance/ Zoning Clearance is a declaration that the

location of the building or business establishment complies with the provisions of the approved

Zoning Ordinance and or Comprehensive Land Use Plan (CLUP). All construction; repair,

extension, renovation alteration, improvements of buildings, structures, and all business

establishments shall be started only when the owner thereof has secured zoning compliance

certificate/ locational clearance from the municipal mayor through the Zoning Administrator.

The fee herein shall be without prejudice to the imposition of the Housing and Land Regulatory

Board (HLURB).


REQUIREMENTS:

Two copies of duly accomplished and notarized application form

Vicinity map drawn to any scale showing the ff: * Exact location of proposed site

* Approximate distance from the main services road leading to it

Site development plan drawn to any scale showing the ff:

* Plan Lay out

115

* Site Boundaries

* Area Occupied (in sq. meters)

If land is owned by the applicant, certificate of ownership of the land or any of the following:

* Transfer Certificate Title

* Original Certificate of Title

* Tax Declaration/ Assessment of Real Property

If land is rented/leased by the applicant, lease agreement plus TCT of the registered

owner

If land is owned by the government, written authority from the appropriate government agencies allowing the applicant to use public land.

Certificate from the Zoning Administrator that the propose land use is in accordance with the zoning plan of the municipality

Tax receipt

Barangay Clearance for the proposed project


8:00am to 12:00pm and 1:00 pm to 5:00pm




MPDCO Processing Time Responsible Person

1.Proceed to the

office of the

MPDC/Zoning

Administrator and

inquire about the

zoning

classification of the

proposed site

If proposed

project is within

the

Allowable site,

proceed.

If not, do not apply

anymore because

the proposed project

will only be denied

a zoning clearance

2. Proceed to

Look at the zoning

map and identify the

zoning classification

of the site

Issues checklist of

5 minutes

Linda N. Balbuena

Licerio V. Miraflor

116

MPDCO- Zoning administrator and

secure checklist of

requirements and

application form for

locational/zoning

clearance

requirements and application form

3 minutes

Linda N. Balbuena

Licerio V. Miraflor

3. Fill up the

required application

form and have it

notarized.

Instructs client to

fill up the forms and

provide assistance if

necessary

5 minutes

Linda N. Balbuena

Licerio V. Miraflor

4. Submit duly

accomplished and

notarized

application form

together with the

supporting

documents and

obtain the schedule

of site inspection.

Receives duly

accomplished and

notarized

application form

and other supporting

papers.

5 minutes

Linda N. Balbuena

Licerio V. Miraflor

5. Accompany the

MPDCO staff

during the site

inspection. Obtain

schedule of

completion of final

evaluation.

Conducts

inspection.


the date of

availability of

results of final

evaluation

30 minutes

Linda N. Balbuena

Licerio V. Miraflor

6. Proceed to

MPDCO upon due

date of availability

of results.

Provides

confirmation of

results of the final

evaluation.

If everything is in

order, advises client

on the next step to

be made.

10 minutes

Linda N, Balbuena

Licerio V. Miraflor

7. Secure order of

payment and pay at

the municipal

treasurer’s office the

necessary fees

pertaining to the

LGU

5 minutes

Venus Trinidad

Revenue Collection

Clerk, Municipal

Treasurer’s Officer

8. Proceed to Prepare Zoning 20 minutes Linda N. Balbuena

117

MPDCO and submit official receipt of

payment.

Clearance and decision on zoning.

Licerio V. Miraflor

9. Get the signature

of the Zoning

administrator.

.

Zoning

Administrator

affixes her signature

to the decision.


10. Receive the

approved decision

on zoning or

locational clearance

Issues Zoning or

Locational

Clearance

3 minutes

Linda N. Balbuena

Licerio V. Miraflor

3. Issuance of Zoning Certification

ABOUT THE SERVICE: Zoning Certification is issued for records and reference purpose.


REQUIREMENTS:

Letter Request from the owner/ Applicant

Approved Lot Plan with Vicinity / Location Map

Right over land document

Certified photo copy of land title/ Tax Declaration

Any other documents (deed of sale)

Current Tax Receipt

Special Power of attorney of land owners authorized representative



TOTAL PROCESSING TIME: 1 day and 35 Minutes

TOTAL FEES/ CHARGES: Certification Fee- P100



MPDCO Processing Time Responsible Person

1. Submit letter

request for site

zoning

classification.

Receives letter

request

5 minutes Licerio V. Miraflor

2. Secure checklist

of requirements.

Provide checklist of

requirements 3 minutes Licerio V. Miraflor

118

3. Submit complete

set of requirements

to Zoning Office.

Check if the

requirements are

complete.

10 minutes

Licerio V. Miraflor

4. Secure order of

payment and pay at

the Municipal

Treasurer’s office.

Issues order of

payment

5 minutes

Licerio V. Miraflor

5.Submit official

receipt to the

MPDC/Zoning

administrator

Accept official

receipt and prepare

zoning certification 20 minutes Linda N. Balbuena

6. Get the signature

of the Zoning

Administrator.

MPDC affixes her

signature to the

zoning certification

1 minute Linda N. Balbuena

7. Receive the

zoning certification.

MPDC staff releases

the zoning

certification after

recording at the

logbook.

3 minutes Licerio V. Miraflor

I. MUNICIPAL HUMAN RESOURCE MANAGEMENT...

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