I. Mandates€¦ · implement a comprehensive and integrated housing program which includes housing...

I. Mandates Under PD 757 dated 31 July 1975. NHA to develop and implement a comprehensive and integrated housing program which includes housing development and resettlement, sources and schemes of financing, and delineation of government and private sector participation. Under RA 11201 dated February 14, 2019. NHA, being an attached corporation to the Department shall continue to function according to existing laws and their respective charters, subject to the policy directions of the Board. Under RA 7279 (UDHA) dated 24 March 1992. NHA to undertake relocation, together with local government units (LGUs), of families subject of court-ordered eviction; and to provide technical, other forms of assistance to LGUs implementation of their urban development and housing programs. Under RA 7835 (CISFA) dated 08 December 1994. NHA to implement the following components of the National Shelter Program (NSP): Resettlement Program, Medium-Rise Public and Private Housing, Cost Recoverable Programs, and Local Housing Program; and to Engage in land banking to sustain the Resettlement Program.

Under RA 10752 (The Right of Way Act ) dated 7 March 2016. NHA shall, in coordination with HUDCC, LGUs and agencies concerned, establish and develop resettlement sites for ISFs, including provision of adequate basic services and community facilities, in anticipation of ISFs that have to be removed from ROW site/location of future infrastructure projects. Under RA No. 11291 (The Magna Carta of the Poor) dated 12 April 2019. Shall, together with HUDCC, prioritize the implementation of socialized housing program; immediately construct and provide housing facilities for families living in identified hazardous/danger zones; created an enabling environment that will assist the poor gain access to security of tenure; and provide a system of simple requirements/procedures/expenditures processing and approval. Under RA 10821(The Children’s Emergency Relief and Protection Act) dated 18 May 2016. NHA, in coordination with DSWD, DENR, DPWH, DILG, and LGUs concerned, shall immediately establish an option for transitional shelters, prioritizing vulnerable and marginalized groups including orphaned, separated, and unaccompanied children, and pregnant and lactating mothers.

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Under EO 131 dated 1 October 2016. NHA as the lead agency for the disposition of government-owned lands declared open for disposition for socialized housing purposes. Under AO 9 dated 11 April 2011. The lead agency for the implementation of the Revitalized Government Employee and AFP/PNP Housing Program. Under National Disaster Risk Reduction and Management Plan (NDRRMP) for 2011 to 2028. Designated lead agency in the Disaster Rehabilitation and Recovery Phase, particularly in the development of disaster-resilient, safe and sustainable settlements for families affected by calamities. II. Vision A viable organization that leads in the provision of comprehensive and well-planned human settlements for the homeless, marginalized, and low-income families, thereby improving their quality of life.

(As agreed upon during the NHA Strategic Planning held March 28-29, 2019 at Clark, Pampanga))

III. Mission By 2025, NHA shall have addressed 23% of the housing need by building affordable, livable, adequate, and inclusive communities with basic services and socio-economic opportunities.

(Based on NHA’s target of 428,121 housing units for 2020 to 2025 under the Proposed National Housing Development Production and Financing Act (NHDPFA) Total housing need as of 2017: 1,898,993 housing units)

IV. Service Pledge QUALITY POLICY We pledge to Building Adequate, Livable, Affordable and Inclusive Filipino Communities (BALAI).

“We ensure the availability of basic services, community facilities and access to social and economic opportunities to homeless, low-income families” is NHA’s commitment to sustainable development in nation building.

We pursue comprehensive, integrated and gender responsive housing programs through effective collaboration and

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partnership with key stakeholders, towards improved housing beneficiaries’ satisfaction.

We pledge to a continuing organizational development that harnesses the potentials and promotes the well-being of our employees in the attainment of corporate goals.

We adhere to statutory and applicable laws, issuances, policies, rules, and regulations and continually improve our Quality Management System.

We affirm that Quality is synonymous with good governance, work excellence with integrity, accountability, and transparency.

MARCELINO P. ESCALADA, JR. General Manager March 19, 2018

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LIST OF SERVICES

Estate Management Department 8 External Services 1. Permit to Mortgage 9 2. Permit to Re-Subdivide: Residential Lots 11 3. Request for Certification of Award 13 4. Award of Residential Units 14 5. Transfer of Rights through Hereditary Succession and Disposition to Compulsory Heirs: Residential Units 17 6. Cancellation of Conditions and Restrictions on Title: Residential Units 19 7. Release of Title: Residential Units 21 Commercial and Industrial Estates Department 23 External Services 1. Disposition of Commercial/Institutional/Industrial Lots/Properties through Public Bidding (Non-Estate Based) 24 2. Disposition of Commercial/Industrial Lots/Properties through Direct Sale, Straight Lease or Lease with Option to

Purchase (Estate Based) 30 3. Disposition of Commercial/Industrial/Institutional Lots/Properties through Negotiated Sale 35 4. Cancellation of Conditions and Restrictions on Title: Commercial/Institutional/Industrial Lots/Units 39 5. Release of Title: Commercial/Industrial/Institutional Lots/Properties 42 Community Support Services Department 47 External Services 1. Job Referral and Placement 48 2. Access to Skills Training/Scholarship Program 50 3. Access to Credit From Microfinance Institutions 53

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Financial Management Department 55 Internal Services 1. Current Operating Expenses Section - Issuance of Certificate of Budget Allocation 56 2. Current Operating Expenses Section - Memorandum (Request for Funding) 58 3. Current Operating Expenses Section - Request for Fund Allotment (RFA) 60 4. Current Operating Expenses Section - Processing of Purchase Requisition (PR) 62 5. Current Operating Expenses Section - Purchase Order (PO) 64 6. Current Operating Expenses Section - Disbursement Voucher (DV) 66 7. Capital Layout Section - Issuance of Certificate of Budget Allocation 70 8. Capital Layout Section - Processing of Request for Fund Allotment (RFA) and Issuance of Certificates as to Availability

of Funds (CAF) 71 9. Capital Layout Section - Processing of Disbursement Voucher (DV) 73 10.Capital Layout Section - Processing of Purchase Requisition (PR) 75 11. Capital Layout Section - Processing of Purchase Order (PO) 76 Treasury Department 77 Internal Services 1. Preparation of Checks for Approved Vouchers 78 2. Release of Checks 80 3. Cash Receipts from Various Clients 81

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Housing Technology Technical Research Department 82 External Services 1. Accreditation of Innovative Technologies for Housing (AITECH) Building System Application 83 2. Accreditation of Innovative Technologies for Housing (AITECH) Materials Only 87 3. Accreditation of Innovative Technologies for Housing (AITECH) Septic Tank Application 91 4. Review/Evaluation of Resilient Housing - New Technology Building System 95 Internal Services 1. Review/Evaluation of Housing Plans and Site Development Plans of NHA Housing Projects

(Complex Transactions) 97 2. Review/Evaluation of Housing Plans and Site Development Plans of NHA Housing Projects

(Highly Technical Transactions) 99 3. Formulation of Guidelines and Memorandum Circular (MC) on Housing Design and Site Planning 101 4. Preparation and Development of Housing Typologies/Models/Standard Design Using Conventional Building System

(Small Scale: One Store Dwelling Unit) 103 5. Preparation and Development of Housing Typologies/Models/Standard Design Using Conventional Building System

(Medium Scale: Community Facilities) 106 6. Preparation and Development of Housing Typologies/Models/Standard Design Using Conventional Building System

(Large Scale: Multi-Storey Dwelling; Regional/District Offices) 109

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Estate Management Department External Services

8

1.

5. Affidavit of Publication of EJS or SA (1 original duplicate copy) Newspaper of General Circulation

2. Title in the name of the awardee - RD (1 certified copy)3. Death Certificate of awardee (1 certified copy) Civil Registry or Philippine Statistics Authority (PSA)4. Notarized Deed of Extra Judicial Settlement (EJS) or Notarized Self-Adjudication (SA) (1 original

·Persons with Disabilities (PWD) Office of the Mayor / Office of the Brgy. Captain / National Council on Disability If the requesting party is one of the heirs or sole heir (awardee deceased)

1. Letter-Request (1 original) Secure Form from District Office

·PRC/IBP/OWWA PRC/IBP/OWWA·Senior Citizen/PWD/Solo Parent ID Local Office of the Senior Citizen Affairs (OSCA)·Solo Parent Identification Card City/Municipal Social Welfare and Development (C/MSWD) Office

Government Office where applicant works·BIR (digitized) Bureau of Internal Revenue (BIR)·Voter's ID Commission on Elections (COMELEC)

·Government Office

·Passport Department of Foreign Affairs (DFA)·GSIS/SSS/PHILHEALTH/PAGIBIG

If requesting party is awardee 1. Letter-Request (signed by both spouses, if married) (1 original) Secure Form from District Office

Land Transportation Office (LTO)·Driver's License

2. Title in the name of the awardee - RD (1 certified copy)3. Government-issued picture IDs such as: (at least 2 IDs)

GSIS/SSS/PHILHEALTH/PAGIBIG

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

ESTATE MANAGEMENT DEPARTMENT

PERMIT TO MORTGAGEOffice or Division: District OfficesClassification: SimpleType of Transaction: G2C - Government-to-CitizenWho may avail: Awardees of Residential Units

External Services

9

AGENCY ACTION FEES TO BE PAID PERSON RESPONSIBLEDuration of Day1 Submits application with complete

documentary requirements to District Office (DO)

1. Evaluates application and supporting documents and prints proform a Notice of Approval.

2. Approves application and Signs Notice of Approval

Permit to Mortgage Fee: P200

30 Minutes

1 DayDay 1

EM Staff Head, EM Unit

District Manager

2 Receives Order of Payment and pays Mortgage Fee

Accepts Notice of Approval

1. Prepares/signs and issues Order of Payment 2. Issues Official Receipt 3. Issues Notice of Approval

5 Minutes

5 Minutes

5 Minutes

Day 2

EM Head

Cashier

EM Staff2 Days

CLIENT STEPS PROCESSING TIME

TOTAL:

10

2.

AGENCY ACTION FEES TO BE PAID PERSON RESPONSIBLE

1 Submits letter-request with complete documentary requirements to District Office (DO)

1. Checks completeness of documents (identify/enumerate documents) and validates award against Lot Inventory System (LIS) data

2. Forwards validated documents to the Technical Unit - DO for ground verification

3. Reviews proposed subdivision plan and affixes initials in the conforme portion and forwards to EM unit

Permit to Re-subdivide: P200

½ Day Day 1



CLIENT STEPS PROCESSING TIME

1. Accomplished Request form (signed by awardee/co-awardees) (1 original) Secure Form from District Office 2. Proposed Subdivision Plan (BL Form signed by the awardees/prospective awardees, Geodetic 3. Sketch plan indicating respective lot assignment (signed/conformed to by co-awardees)



PERMIT TO RE-SUBDIVIDE: RESIDENTIAL LOTS

Office or Division: District OfficesClassification: SimpleType of Transaction: G2C - Government-to-CitizenWho may avail: Awardees/Prospective Awardees of Residential Units

External Services

11

AGENCY ACTION FEES TO BE PAID PERSON RESPONSIBLECLIENT STEPS PROCESSING TIME

4. Reviews proposed subdivision plan and affixes initials in the conforme portion and forwards to EM unit

5. Prepares the following:- permit to re-subdivide- notice of approval- order of paymentand forwards to the DM together with subdivision plan

6. Approves Permit to Re-Subdivide and signs the conforme portion of the Subdivision Plan 7. Notifies client in writing of approval and payment of fees

½ Day

10 Minutes

10 Minutes

Day 2

Technical Staff, Head Technical Unit

EM Staff

District Manager

EM Staf

2 Receives Order of Payment and pays Permit to Re-subdivide Fee

Receives the proposed subdivision plan

1. Prepares/signs and issues Order of Payment 2. Issues Official Receipt 3. Issues Notice of Approval and returns the proposed subdivision plan to the awardee/s

5 Minutes

5 Minutes

10 Minutes

Day 3

EM Staff, Head EM Unit

Cashier

EM Staff

3 DaysTOTAL:

12

3.

1 Submits Proforma Request Form 1. Checks documents

2. Validates award against Lot Inventory System (LIS) data

3. Requests status of accounts from Finance Unit.

If in arrears, advises awardee to update/ activate account prior to issuance of certification.

Certification Fee: P 20

30 minutes

EM Staff

EM Staff

EM Staff, Head EM Unit

2 Receives Order of Payment, pays arrearages Certification Fee, and receives the Certification of Award

1. Issues Order of Payment

2. Issues Official Receipt and accepts payments

3. Prepares Certification of Award and signs Certification of Award*alternate signatory if the District Manager is not around

4. Issues Certification of Award

5 minutes

10 minutes

10 minutes

10 minutes

EM Staff

Cashier, Finance Unit

EM StaffEM Chief/District Manager

EM Staff

P 20 1 hour&5min. (1 Day)

External Services

Awardees of Residential Units

Simple

TOTAL:


2. Any one Government-issued picture ID with signature


AGENCY ACTIONCLIENT STEPS PROCESSING TIME PERSON RESPONSIBLEFEES TO BE PAID

1. Request Form

REQUEST FOR CERTIFICATION OF AWARDOffice or Division:Classification:Type of Transaction:Who may avail:

District Offices

G2C - Government-to-Citizen

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4.

External Services

For Single Applicants



AWARD OF RESIDENTIAL UNITSOffice or Division: Regional/District OfficeClassification: Highly TechnicalType of Transaction: G2C - Government-to-CitizenWho may avail: Homeless Low-Income Families/Informal Settlers

·Voter's ID Commission on Elections (COMELEC)·GSIS/SSS/PHILHEALTH/PAGIBIG Card/UMID GSIS/SSS/PHILHEALTH/PAGIBIG·NBI/Police Clearance/ID·Government Office I.D.·Barangay Certification with Picture·DSWD Certification/Solo Parent ID

National Bureau of Investigation (NBI)/ Police StationGovernment Office where applicant worksBarangay HallCity/Municipal Social Welfare and Development (C/MSWD) Office

1. Sworn Application Form Project Office2. Proof of Income for Employed Applicants (any of the following)

·Employer's Certificate of Compensation Office where applicant worksBureau of Internal Revenue (BIR)·BIR-Certified Income Tax Return

3. Proof of Identity/Civil Status

4. Specific Program/Project Requirements (To be posted at premises of Project Office)

List of Acceptable Government-Issued ID

·Any government-issued ID ·Affidavit of Separation-in-Fact (For applicants not legally separated/annulled) Lawyer

For Married Applicants

·Birth Certificate Civil Registry or Philippine Statistics Autority (PSA)·Any government-issued ID

·Driver's License Land Transportation Office (LTO)·Postal ID Philippine Postal Corporation (PHLPOST)

·Marriage Certificate Civil Registry or Philippine Statistics Autority (PSA)

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1 Submits application with complete documentary requirements to District Office

1. Evaluates documents and interviews applicant

2. Prepares/signs Group Award (GA)/Sales Report (SR) and Prequalification (PQ) list (by batches)If applicant is disqualified, Issues Notice of Disapproval

3. Transmits documents/folder to Regional Office

4. Reviews GA/SR and forwards PQ list to EMD

5. Reviews PQ list, approves beneficiary prequalification and returns to Regional Office

6. Approves GA/SR, LA/LR 7. Sends thru e-mail copy of the Approved GA/SR, LA/SR & PQ Report to EMD for PQ E-file updating and releases to DO 8.Restores the back-up file and generates/delivers INA

None 30 minutes

3 days

1/2 day

1.5 day

2 days

2 days

EM Staff, District Office (DO)Staff /Head-EM Unit, District Manager

EM Staff, DO

Program EM Staff, Regional Office (RO)

EMD Staff, EMD Manager

Regional Manager (RM) EM Staff, RO EM Staff, DO

2 Receives Individual Notice of Award (INA)

1. Prepares and delivers INA advising awardee to sign contract within 5 days

For applicants disqualified or subject of confirmation, prepares and issues Notice of Disapproval and Notice of Confirmation 2. Updates Lot Inventory System (LIS)

3. Creates account in Billing and Collection System (BCS)

4. Prepares and reviews contract

NONE

4 days

EM Staff District Manager

EM Staff, DO Finance Staff EM Staff, EM Unit Head

District Manager

3Signs contract with spouse (if married) and witness and have contract notarized

Signs/Notarize Contracts NONE 2 daysDistrict Manager/Corporate Legal Counsel

4 Receives order of payment and pays the first monthly amortization

Issues order of paymentAccepts payments and Issues OR NONE 30 minutes EM Staff

Finance UnitTOTAL NONE

PROCESSING TIME PERSON RESPONSIBLE

15 days & 1hr

CLIENT STEPS AGENCY ACTION FEES TO BE PAID

15

PROCESSING TIME PERSON RESPONSIBLECLIENT STEPS AGENCY ACTION FEES TO BE PAID

1 Receives Order of Payment, Pays last amortization and Notarial Fee

1.Issues order of paymentAccepts payments and Issues OR

2. For CCS holders:Advises awardee to return to District Office within 5 days to sign Deed of Sale (DS)

For DSM holders:Advises awardee to secure Deed of Cancellation and Release of Real Estate Mortgage (DCRREM) within 5 days

3. Prepares/verifies Accounting Data

4. Prepares/Signs/Notarizes DS or DCREEM

Service Fee for Cancellation or Mortgage: P 500

Notarial Fee: P 100

30 minutes

1 day

5 days

1 day

1 day

EM StaffCashier, Finance Unit EM Staff, DO Finance Unit, DO EM Staff/District Manager/Corporate Legal Counsel

2

For CCS holders: Signs DS with spouse (if married) and witness and have DS notarized

For DSM holders:Receives 2 copies of DCRREM

Release 2 copies of DS and explains to awardee on the process flow

Release 2 copies of DS or DCRREM

NONE 1 day EM Staff

P 600TOTAL: 9 days & 30 mins.

UPON FULL PAYMENT OF ACCOUNT

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5.



TRANSFER OF RIGHTS THROUGH HEREDITARY SUCCESSION OR DISPOSITION TO CUMPOLSURY HEIRS: RESIDENTIAL UNITSOffice or Division: Regional/District OfficeClassification: ComplexType of Transaction: G2C - Government-to-CitizenWho may avail: Awardees of Residential Units

External Services

Hereditary Succession1. Sworn Application Form for Transfer of Rights Project Office2 Death Certificate of Awardee Civil Registry or Philippine Statistics Authority (PSA)3. Birth Certificates of Children Civil Registry or Philippine Statistics Authority (PSA) Substitute: Notarized Affidavit of two Disinterested Persons Lawyer4. Marriage Certificate Civil Registry or Philippine Statistics Authority (PSA)5. Notarized Extra Judicial Settlement (EJS) or Notarized Self-Adjudication (SA) Lawyer6. Affidavit of Publication of EJS or SA from a newspaper of general circulation From the newspaper where the EJS or SA was published7. Title in name of awardee, if applicable

· Technical Description of Resulting Lots

8. Previous/back titles, if any9. If property is subdivided:

·Approved Subdivision Plan

Disposition to Compulsory Heirs (Inver Vivos)1. Following requirements under Transfer Through Hereditary Succession Nos. 1, 3, 4, 7, 8, and 92. Transfer document (Deed of Sale, Deed of Donation, Deed of Transfer/Conveyance, or Waiver of Rights with appropriate consent from siblings, if applicable)

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1 Submits application with complete documentaryrequirements to District Office

1. Evaluates documents and interviews applicant

2. Prepares/verifies/signs the following documents: a. Documentary requirementsb. Proforma Notice of Approval and Notice to Payc. Memo-request for prequalification or LIS updating to EMD

3. Transmits documents and records folder to Regional Office

4. Reviews documents and forwards request for prequalification or LIS updating to EMD

5. Processes and approves prequalification or LIS updating and forwards approval to RO

6. Approves application/signs Notice of Approval Requests retrieval of PQ e-file7. Transmits records folder to District Office

Transfer Fee:For lot and/or Dwelling UnitsSocial lots - P 200Economic lots - P 500Condominium Units- P 1000

30 minutes

1 Day

1 Day

1 Day

3 Days

1/2 Day

EM Staff/DO

EM Staff, Head EM Unit, District Office

EM Staff, DO

Program EM Staff, RO

EM Staff Manager, EMD

Program EM Head, Regional Manager

2 Accepts Notice of Approval 1. Issues Notice of Approval 2. Issues Order of Payment

NONE

NONE

5 Minutes

5 Minutes

EM Staff, DO

EM Staff, DO

3 Receives Order of Payment and pays Transfer Fee 3. Issues Official Receipt and accepts payments NONE 5 Minutes Cashier, Finance Unit, DO

6.5 Days & 45 minutes

Note: * Assumption: All the reguired documents are complete and in order.

Period does not include transmittal time: NCR-1 day,Regions - 1-3 days

PERSON RESPONSIBLE

TOTAL:

CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME

18

6.

1

Submits letter-request with complete documentary requirements to District Office

1. Checks documents 2. Validates award against Lot Inventory System (LIS) data

3. Computes/verifies Cancellation Fee

1. Cancellation Fee: Five percent (5%) of Fair Market Value of the property per latest Tax Declaration but not less than Php 200. (Subject to adjustment based on previous transfer transactions)

30 minutes (Day 1)

EM Staff

EM Staff

EM Staff, Head-EM Unit

Classification: Complex


CANCELLATION OF CONDITIONS AND RESTRICTIONS ON TITLE: RESIDENTIAL UNITS

Office or Division: Regional /District Office

External Services

1. Letter-Request2. Certified Copy of TCT (Title)

Type of Transaction: G2C - Government-to-CitizenWho may avail: Awardees/Buyers of Residential Units


3. Photocopy of Latest Tax Declaration4. If Client is Represented by Attorney-in-Fact, duly Notarized Special Power of Attorney (SPA) and copy of a government-issued ID with picture and signature

CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

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4. Prepares the following:- Memorandum recommending cancellation of conditions/restrictions- Notice of Approval- Deed of Cancellation of Conditions and Restrictions (DCCR)

5. Transmits documents and records folder and DCCR to Regional Office (RO)

6. Reviews documents and approves application and signs Notice of Approval and DCCR

7. Sends (by fax) copy of Notice of Approval to District Office

8. Issues Notice of Approval to client for payment of fees

2. Notarial Fee: Php 100

1 day

1 day

1 day

30 minutes

10 Minutes

(Day 2)

(Day 3)

(Day 4)

(Day 5)

EM Staff, District Manager

Program/EM Staff, RO

EM Staff, RO

Regional ManagerProgram Staff, ROEM Staff, DO

2 Receives Order of Payment and pays Cancellation Fee and Notarial Fee

1. Issues Order of Payment

2. Issues Official Receipt and accepts payments, forwards copy to EM staff

3. Transmits (by fax) copy of OR to RO

4. Forwards DCCR to Legal Department

5. Notarizes DCCR and returns to RO

6. Transmits records folder to District Office

NONE 10 minutes

5 minutes

5 minutes

30 minutes

1 day

1 day

(Day 6)

(Day 7)

EM Staff, DO

Cashier, Finance Uni, DO

EM Staff, DO

Program Staff, RO

Staff and Manager, Corporate Legal Counsel, RO/Legal Department

EM Staff, Regional Manager

3 Receives Notice of Approval and 2 copies of DCCR 7. Releases Notice of Approval and 2 copies of DCCR NONE 5 Minutes EM Staff

6 days, 1 hr & 5 mins. (7 days)TOTAL:

20

7.

1 Submits request/form for release of title with complete documentary requirements to District Office

1. Checks the following:a. Accounting data certifying to full payment of lot account and other obligationsb. Documents submitted

2.Prepares/signs and sends (by fax) Memorandum-request for release of title to Records Division, GSD thru DO

NONE

30 minutes (Day 1)

EM Staff/DO

EM Staff/DO/CRD-GSD



RELEASE OF TITLE: RE RESIDENTIAL UNITS

Office or Division: District OfficesClassification: ComplexType of Transaction: G2C - Government-to-CitizenWho may avail: Awardees of Residential Units

External Services

If claimant is awardee:1. Notarized Deed of Sale (DS) or Notarized Deed of Cancellation of Release of Real Estate Mortgage (DCRREM)2. Valid/current Government-issued ID

If claimant is authorized representative of awardee (living):1. Notarized Deed of Sale (DS) or Notarized Deed of Cancellation of Release of Real Estate Mortgage (DCRREM)

PERSON RESPONSIBLE

2. Valid/current Government-issued ID of the awardee and attorney-in-fact3. Notarized Special Power of Attorney (SPA) stating claimant is authorized to represent the heirs to claim/retrieve/receive copy of title

CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME

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PERSON RESPONSIBLECLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME

3. Releases title to authorized RO/DO representative on designated day 4. Prepares/signs the following:For DS Holders:-Letter to Register of Deeds for annotation of restrictions on title, partial cancellation (if mother title) and exemption from payment of registration/entry fee- Letter to BIR on exemption from payment of capital gains tax, documentary stamp tax and other taxes and fees for issuance of Certification Authorizing Registration (CAR) of title- Letter to LGU for exemption from payment of transfer tax

For DSM Holders:- Letter to Register of Deeds (RD) for annotation on title/ Cancellation of mortgage (DCRREM) 5. Advices/Notifies clients 1 day upon receipt of Title

1 hour

4 days

30 minutes

(Day 2-5)

(Day 6)

CRD-GSD, EM Staff

EM StaffDistrict Office

EM StaffDistrict Manager

2 Awardee/DS holder receives NHA ‘s owner’s duplicate copy of title and other documents upon submission of requirements

Releases the following:For DS holders:1. NHA’s Owner’s Duplicate Copy of title2. Technical description3. Letter to Register of Deeds4. Letter to BIR5. Letter to LGU6. Guide/Process flow to further transactions for transfer of title7. Notarized DS For DSM holders :1. Title2. Letter to Register of Deeds 3. Notarized DCRREM

NONE 5 Minutes (Day 7) EM Staff

3

Awardee/DSM holder brings title, DCRREM and letter to RD for release and cancellation of the mortgage annotated on the title

NONE4 days, 2 hrs.

& 5 ms. (7 days)TOTAL:

22

Commercial and Industrial Estates Department External Services

23

1.

External Services

COMMERCIAL AND INDUSTRIAL ESTATES DEPARTMENT

1. Sworn Letter of Intent (1 original)

3. Government-issued picture IDs such as: (at least 2 IDs)

Secure Form from District Office

·Government Office Government Office where applicant works

Department of Foreign Affairs (DFA)GSIS/SSS/PHILHEALTH/PAGIBIG

Any reputable photography stores and services

CHECKLIST OF REQUIREMENTS WHERE TO SECUREFor Individuals or Single Proprietorships

2. 2x2 ID picture (1)

·GSIS/SSS/PHILHEALTH/PAGIBIG

·Driver's License ·Passport

Land Transportation Office (LTO)

DISPOSITION OF COMMERCIAL/INDUSTRIAL/INSTITUTIONAL (C/I/I) LOTS / PROPERTIES THROUGH PUBLIC BIDDING (NON-ESTATE BASED)

Office or Division:

Classification:Type of Transaction:Who may avail:

COMMERCIAL/INDUSTRIAL BIDS AND AWARDS COMMITTEE (COINBAC) Secretariat: Marketing & Sales Services Division, (MSSD - CIED)Regional/District Offices

Government-to-Business (G2B); G2G - Government-to-Government; G2C - Government-to-CitizenProspective Bidder(s)

Highly Technical Transaction

Bureau of Internal Revenue (BIR)Commission on Elections (COMELEC)PRC/IBP/OWWALocal Office of the Senior Citizen Affairs (OSCA)

·Solo Parent Identification Card·Persons with Disabilities (PWD)

·BIR (digitized)·Voter's ID ·PRC/IBP/OWWA·Senior Citizen/PWD/Solo Parent ID

City/Municipal Social Welfare and Development (C/MSWD) OfficeOffice of the Mayor / Office of the Brgy. Captain / National Council on Disability Affairs (NCDA or its regional counterpart DSWD Offices / Participating organizations with memorandum of agreements with the Department of Health

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I.1 Secures Bidding Materials 1. Prepares Order of Payment

2. Signs Order of Payment

Php 200.00 per set of the Bidding Materials

10 minutes

10 Minutes

COINBAC Secretariat

Head, COINBAC Secretariat

2 Receives OR and Bidding Materials 3. Issues Official Receipt (OR)

4. Releases Bidding Materials

NONE

NONE

10 Minutes

10 Minutes

Cashier, Treasury Dept.

COINBAC Secretariat

3 Submits application with complete supporting documents

5. Reviews submitted documents, prequalifies applicant and issues Bid Form Nos. 1 & 2 to qualified bidder/s NONE 30 Minutes

Day 2 (As

Scheduled)

COINBAC Secretariat

Philippines Bureau of Immigration Office

AGENCY ACTIONCLIENT STEPS PROCESSING TIME

Bureau of Internal Revenue (BIR)

LawyerApplicant's Bank/sApplicant's Employer/sLocal Government Unit (LGU)Department of Trade and Industry (DTI)

PERSON RESPONSIBLEFEES TO BE PAID

Person being Represented

Securities and Exchange Commission (SEC), Department of Trade and Industry (DTI), Cooperative Development Authority (CDA), etc.

4. Board Resolution authorizing the company to purchase CII units from NHA, and designating an authorized representative and/or signatory to sign documents (1 original)

6. If naturalized citizen, Alien Certificate of Registration (ACR) (1 original and 1 photocopy)

For Partnerships/Corporations/Companies

7. Any or a combination of the following documents to support financial capability ·Income tax Returns for the last two years duly stamped received by BIR (1 original and 1 photocopy)·Affidavit of Income or Affidavit of Support from immediate members of the family (1 original)·Affidavit or Certification of existing bank deposit (1 original)·Certificate of Employment (1 original)

·Business Permit and DTI Registration (1 original and 1 photocopy)

8. Special Power of Attorney, if applicant is represented (1 original)

3. Certificate of Registration with government agency (e.g. , Securities and Exchange Commission (SEC), Department of Trade and Industry (DTI), Cooperative Development Authority (CDA)) (1 photocopy)

·Marriage Certificate (1 certified copy and 1 photocopy)4. For married applicants

·Certificate of Finality of the appropriate Court Decision (1 original)5. For legally separated, marriage is annulled, marriage declared null and void

Civil Registry or Philippine Statistics Authority (PSA)Lawyer

Day 1

1. Sworn Letter of Intent (1 original) Secure Form from District Office

PRE-BIDDING

Corporate Secretary of the Board of the company

·Affidavit of Separation-In-Fact (For applicants not legally separated/annulled) (1 original)

2. 2x2 ID picture of authorized representative and/or signatory (1) Any reputable photography stores and services

From the Court where the case is filed

25


II.1 Attends Pre-Bid Conference 1. Conducts Pre-Bid Conference NONE Commercial and Industrial

Bids and Awards Committee (COINBAC) with Secretariat

1.1 Facilitates registration of attendees ½ Day COINBAC Secretariat 1.2 Prepares and submits Minutes of the Pre-Bid Conference ½ Day

COINBAC Secretariat

1.3 Reviews and signs Minutes 1 Hour Head, SecretariatCOINBAC Chairperson

1.4 Provides copies to the members 1 Hour COINBAC Secretariat

2 Inspects lots/properties 2. Schedules and requests assistance of District staff to act as locator of lot. NONE 1 Day

Day 3 (As

Scheduled)

Technical StaffDistrict Office

III. PUBLIC BIDDING1 1. Submits bid(s) in sealed and

signed envelopes

2. Receives acknowledgement Stub of Submitted Bid

1. Accepts and records sealed bids

2. Issues stub as acknowledgement of bid/s received.

NONE

NONE

10 Minutes

10 Minutes

COINBAC Secretariat

COINBAC Secretariat

2 1. Signs attendance sheet

2. Attends Bidding

1. Requires prospective bidders to sign attendee sheet

2. Announces number of bids for a particular item (sequential order).

3. Opens/announces bid offers per bid item (sequential order).

4. Declares complying/non-complying bidder or failure of bidding if no bids or takers

5. Accomplishes abstract of bids per bid item

NONE

NONE

NONE

NONE

NONE

10 Minutes

10 Minutes

30 Minutes

1 Hour

30 Minutes

Day 1 (As

Scheduled)

Head of COINBAC SecretariatHead of COINBAC Secretariat

COINBAC Chairperson

COINBAC Chairperson

COINBAC Secretariat

6. Signs Abstract of Bids and certifies correctness of data NONE 10 Minutes COINBAC Chairperson, Members, bidders, and COA Rep. Head, COINBAC Secretariat

PRE-BID CONFERENCE

Day 1 (As

Scheduled)

Day 2

26


7. Issues Provisional/ Acknowledgement Receipt of Manager’s Check of highest bid

NONE 10 Minutes COINBAC Secretariat

8. Prepares DTF to Treasury Dept. for safekeeping of Manager’s/Cashier’s Check of highest bidders


3 Receives Manager’s or Cashier’s Check for losing bid Returns Cashier’s or Manager’s Checks of losing bidders.

NONE 10 MinutesCOINBAC Secretariat

IV.

1. Prepares, reviews, signs Minutes of Bidding and COINBAC Resolution NONE ½ Day Day 1 COINBAC Secretariat

Head, Secretariat

2. Signs COINBAC Resolution NONE COINBAC Chairperson and Members

3. Provides and transmits hard and digital copies of COINBAC Resolution to the respective District/Regional Office and retrieves Manager’s Check from the Treasury.

NONE COINBAC Secretariat

V.1. Prepares Order of Payment (OP) of the Manager's Check from the Treasury Department of the winning bidder.

2. Receives payment and issues corresponding Official Receipt3. Prepares/reviews/signs Memorandum of Award (MOA) and Notice(s) of Awards (NOA)

4. Transmits proposed MOA, NOA together with complete records folder to District Office

NONE

NONE

NONE

NONE

10 Minutes

10 Minutes

½ Day

10 Minutes

Day 1

District Manager(EM Chief - as an alternative signatory) - District Office

Cashier, District Office EM Staff, Head, EM Unit District Manager - District Office

EM Staff/District Office

5. Reviews/Initials MOA, NOA and recommends for approval of RM/GM

NONE 1 Day Day 2 EM Staff Head, EM Unit - Regional Office

6. Signs*/Approves* MOA/NOA

7. Transmits signed MOA, NOA and recommends for approval of RM/GM

NONE

1 Day

10 Minutes Day 3Regional Manager - Regional OfficeEM Staff - Regional Office

1 DayDay 1

to Day 2

DOCUMENTATION OF AWARD

POST PUBLIC BIDDING

27


8. Notifies Awardee in writing of approval, issuance of OR and advises awardee to go to the District Office to sign contract

NONE 1 Day Day 4 EM Staff - District Office

Note: * Additional ten (10) days if the GM will approve the award and sign the appropriate contract.

If the GM will sign the contract, it has to be coursed through the Legal Department for review and initial.

The levels of delegated authority to approve/dispose shall be governed by NHA-BR-6425 and NHA-MC No. 2018-37

1 Receives OR, Notice of Award and signs template Contract

9. Issues NOA and template contract for signature of awardee and spouse and/or authorized representative and witness

NONE 30 Minutes EM Staff - District Office

2 Pays Notarial Fee 10. Prepares Order of Payment for Notarial Fee and signs Order of Payment

11. Receives payment and issues corresponding Official Receipt

Notarial Fee:1/10 of 1% of the Selling Price but not less than Php 500.00 for Selling price Php 1Million below

Php 2,000.00 for Selling Price above Php 1Million

10 Minutes

EM StaffDistrict Manager(EM Chief - as an alternate signatory) - District Office

Cashoer - District Office

12. Prepares records folder with contract and signs contract as witness for NHA NONE 10 Minutes

EM StaffDistrict Manager - District Office

13. Transmits contract with signed MOA/NOA and complete records folder for review of Chief Corporate Attorney NONE 10 Minutes EM Staff - District Office

• Regional Manager – Php500,000.00 and below – One (1) Day

• General Manager – Above Php500,000.00 to Php10 Million – Two (2) weeks

• NHA Board of Directors – Above Php10 Million (Board schedule)

Day 4

28


14. Reviews/signs* contract and CCA notifies DO of schedule of notarization of contract

14.a. If with Chief Corporate Attorney

NONE

1 Day

Chief Corporate AttorneyRegional Manager - Regional Office

14.b. If without Chief Corporate Attorney 14.c. If with or without Chief Corporate Attorney but the nature of transaction requires handling by the Legal Department such as existing accounts with Proclamations and Restrictions, Nuisance, etc.

15. Notarizes contract and transmits notarized contract with complete records folder to DO

NONE

1 Day

(Additional

5 days )

10 Minutes

Day 6

Attorney IV - Legal Department

Chief Corporate Attorney

EM Staff - Regional Office

3 Receives copy of notarized contract 16. Releases copy of notarized contract

17. Files perfected contract in awardee’s records folder and central file

NONE

NONE 10 Minutes Day 7 EM Staff - District Office

15 DaysNote: * Additional ten (10) days if the GM will approve the award and sign the appropriate contract.






TOTAL:

29

2.

External Services

·Solo Parent Identification Card City/Municipal Social Welfare and Development (C/MSWD) Office·Persons with Disabilities (PWD) Office of the Mayor / Office of the Brgy. Captain / National Council on

Disability Affairs (NCDA or its regional counterpart DSWD Offices / Participating organizations with memorandum of agreements with the Department of Health

·Voter's ID Commission on Elections (COMELEC)·PRC/IBP/OWWA PRC/IBP/OWWA·Senior Citizen/PWD/Solo Parent ID Local Office of the Senior Citizen Affairs (OSCA)

·GSIS/SSS/PHILHEALTH/PAGIBIG GSIS/SSS/PHILHEALTH/PAGIBIG·Government Office Government Office where applicant works·BIR (digitized) Bureau of Internal Revenue (BIR)

3. Government-issued picture IDs such as: (at least 2 IDs)·Driver's License Land Transportation Office (LTO)·Passport Department of Foreign Affairs (DFA)

1. Sworn Letter of Intent (original) Secure Form from District Office 2. 2x2 ID picture Any reputable photography stores and services

For Individuals or Single Proprietorships



DISPOSITION OF COMMERCIAL/INDUSTRIAL/INSTITUTIONAL (C/I/I) LOTS / PROPERTIES THROUGH DIRECT SALE, STRAIGHT LEASE OR LEASE WITH OPTION TO PURCHASE (ESTATE BASED)

Office or Division: Regional/District OfficesClassification: Highly Technical Transaction Type of Transaction: G2B - Government-to-Business; G2G - Government-to-Government; G2C - Government-to-CitizenWho may avail: Applicants for Purchase or Lease of Estate Based C/I/I Lots/Properties

30





For Partnerships/Corporations/Companies1. Sworn Letter of Intent (1 original) Secure Form from District Office 2. 2x2 ID picture of authorized representative and/or signatory (1) Any reputable photography stores and services

·Certificate of Employment (1 original) Applicant's Employer/s·Business Permit and DTI Registration (1 original and 1 photocopy) Local Government Unit (LGU)

Department of Trade and Industry (DTI)8. Special Power of Attorney, if applicant is represented (1 original) Person being Represented

·Income tax Returns for the last two years duly stamped received by BIR (1 original and 1 photocopy) Bureau of Internal Revenue (BIR)

·Affidavit of Income or Affidavit of Support from immediate members of the family (1 original) Lawyer

·Affidavit or Certification of existing bank deposit (1 original) Applicant's Bank/s

·Certificate of Finality of the appropriate Court Decision (1 original) From the Court where the case is filed6. If naturalized citizen, Alien Certificate of Registration (ACR) (1 original and 1 photocopy) Philippines Bureau of Immigration Office7. Any or a combination of the following documents to support financial capability

·Marriage Certificate (1 certified copy and 1 photocopy) Civil Registry or Philippine Statistics Authority (PSA)·Affidavit of Separation-In-Fact (For applicants not legally separated/annulled) (1 original) Lawyer

5. For legally separated, marriage is annulled, marriage declared null and void

4. For married applicants

31

1 Secures Sworn Letter of Intent (LOI) form Issues Sworn LOI form NONE 5 Minutes Day 1 EM Staff - District

Office

2 Submits Sworn LOI with complete supporting documents

1. Accepts and evaluates application and submitted supporting documents

NONE 1 Hour EM Staff - District Office

2. Prepares/reviews/signs Memorandum of Award (MOA) and initials Notice of Award (NOA)

NONE

NONE

½ Day EM Staff,Head, EM UnitDistrict Manager - District Office

3. Transmits proposed MOA, NOA together with complete records folder to Regional Office

NONE 10 Minutes EM Staff/District Office

4. Reviews/Initials MOA, NOA and recommends for approval of RM/GM

NONE 1 Day Day 3 EM StaffHead, EM Unit -Regional Office

5. Signs*/Approves* MOA/NOA NONE 1 Day Regional Manager - Regional Office

6. Transmits signed MOA, NOA with complete records folder to District Office NONE 10 Minutes EM Staff - Regional

OfficeNote: * Additional ten (10) days if the GM will approve the award and sign the appropriate contract.



PROCESSING TIME

Day 2

CLIENT STEPS AGENCY ACTION FEES TO BE PAID




Day 4

PERSON RESPONSIBLE

32

PROCESSING TIMECLIENT STEPS AGENCY ACTION FEES TO BE PAID PERSON RESPONSIBLE

7. Notifies awardee in writing of approval, issuance of OR and advises Adwardee to go to the District Office to sign contract.

NONE 1 Day Day 5 EM Staff - District Office

3 Receives Notice of Award

Compliance to award within five (5)

days from receipt of NOA

Releases Notice of Award NONE 10 Minutes EM Staff - District Office

4 Upon receipt of Order of Payment, pays the following:

4.1 Sale: 10% of offered total purchase priceLease: two (2) months deposit and one (1) month advance of offered lease rate

4.2 Notarial Fee

1. Prepares and signs the Order of Payment for initial payment and notarial fee.

2. Receives payment and issues Official Receipt

1. Sale: 10% of offered total purchase priceLease: two (2) months deposit and one (1) month advance of offered lease rate

2. Notarial Fee:1/10 of 1% of the Selling Price but not less than Php 500.00 for Selling price Php 1Million below


10 Minutes

10 Minutes

EM StaffDistrict Manager(EM Chief - as an alternate signatory) - District Office

Cashier - District Office

5 Signs contract with spouse (if married) and witness

1. Prepares contract and sign as witness NONE 10 Minutes EM Staff District Manager - District Office

2. Transmit contract with signed MOA/NOA and complete records folder for review of Chief Corporate Attorney


Day 6

33

PROCESSING TIMECLIENT STEPS AGENCY ACTION FEES TO BE PAID PERSON RESPONSIBLE

3. Reviews/signs* contract and CCA notifies DO of schedule of notarization of contract


NONE 1 Day Chief Corporate AttorneyRegional Manager - Regional Office

3.b. If without Chief Corporate Attorney, it will be coursed through the Legal Department 3.c. If with or without Chief Corporate Attorney but the nature of transaction requires handling by the Legal Department such as existing accounts with Proclamations and Restrictions, Nuisance, etc.

4. Notarizes contract and transmits notarized contract with complete records folder to DO NONE

(Additional

5 days)

10 Minutes

Day 7


Chief Corporate Attorney

EM Staff - Regional Office

6 Receives copy of notarized contract 1. Releases copy of notarized contract EM Staff - District Office

2. Files perfected contract in Awardee’s records folder and central file

EM Staff - District Office







TOTAL:

Day 810 MinutesNONE

34

3.


External Services


DISPOSITION OF COMMERCIAL/INDUSTRIAL/INSTITUTIONAL(C/I/I) LOTS / PROPERTIES THROUGH NEGOTIATED SALEOffice or Division: COMMERCIAL/INDUSTRIAL BIDS AND AWARDS COMMITTEE (COINBAC)

Secretariat: Marketing & Sales Services Division, (MSSD - CIED)Regional/District Offices

Classification: Complex Transaction Type of Transaction: G2B - Government-to-Business; G2G - Government-to-Government; G2C - Government-to-CitizenWho may avail: Applicants for Purchase or Lease of Non-Estate Based C/I/I Lots/Properties

3. Government-issued picture IDs such as: (at least 2 IDs)·Driver's License Land Transportation Office (LTO)·Passport Department of Foreign Affairs (DFA)

For Individuals or Single Proprietorships1. Sworn Letter of Intent (original) Secure Form from District Office 2. 2x2 ID picture Any reputable photography stores and services

·GSIS/SSS/PHILHEALTH/PAGIBIG GSIS/SSS/PHILHEALTH/PAGIBIG·Government Office Government Office where applicant works·BIR (digitized) Bureau of Internal Revenue (BIR)·Voter's ID Commission on Elections (COMELEC)·PRC/IBP/OWWA PRC/IBP/OWWA·Senior Citizen/PWD/Solo Parent ID Local Office of the Senior Citizen Affairs (OSCA)·Solo Parent Identification Card City/Municipal Social Welfare and Development (C/MSWD) Office·Persons with Disabilities (PWD) Office of the Mayor / Office of the Brgy. Captain / National Council on


35

·Senior Citizen/PWD/Solo Parent ID Local Office of the Senior Citizen Affairs (OSCA)·Solo Parent Identification Card City/Municipal Social Welfare and Development (C/MSWD) Office·Persons with Disabilities (PWD) Office of the Mayor / Office of the Brgy. Captain / National Council on


·Driver's License Land Transportation Office (LTO)·Passport Department of Foreign Affairs (DFA)·GSIS/SSS/PHILHEALTH/PAGIBIG GSIS/SSS/PHILHEALTH/PAGIBIG·Government Office Government Office where applicant works·BIR (digitized) Bureau of Internal Revenue (BIR)·Voter's ID Commission on Elections (COMELEC)·PRC/IBP/OWWA PRC/IBP/OWWA

5. Valid/Current Government-issued ID of authorized representative and/or signatory to documents (1 original and 1 photocopy) such as:

·Income tax Returns for the last two years duly stamped received by BIR (1 original and 1 photocopy) Bureau of Internal Revenue (BIR)

·Affidavit of Income or Affidavit of Support from immediate members of the family (1 original) Lawyer

4. For married applicants·Marriage Certificate (1 certified copy and 1 photocopy) Civil Registry or Philippine Statistics Authority (PSA)·Affidavit of Separation-In-Fact (For applicants not legally separated/annulled) (1 original) Lawyer

5. For legally separated, marriage is annulled, marriage declared null and void



For Partnerships/Corporations/Companies1. Sworn Letter of Intent (1 original) Secure Form from District Office 2. 2x2 ID picture of authorized representative and/or signatory (1) Any reputable photography stores and services

·Affidavit or Certification of existing bank deposit (1 original) Applicant's Bank/s·Certificate of Employment (1 original) Applicant's Employer/s·Business Permit and DTI Registration (1 original and 1 photocopy) Local Government Unit (LGU)

Department of Trade and Industry (DTI)8. Special Power of Attorney, if applicant is represented (1 original) Person being Represented



·Certificate of Finality of the appropriate Court Decision (1 original) From the Court where the case is filed6. If naturalized citizen, Alien Certificate of Registration (ACR) (1 original and 1 photocopy) Philippines Bureau of Immigration Office7. Any or a combination of the following documents to support financial capability

36

1 Secures Sworn Letter of Intent (LOI) form Issues Sworn LOI form NONE 10 Minutes Day 1 EM Staff - District Office

2 Submits Sworn LOI with complete supporting documents

1. Accepts and evaluates application and submitted supporting documents and forward to the Chairperson, COINBAC, through its Secretariat

NONE 1 Day Day 2 EM StaffDistrict Manager - District OfficeRegional Manager -Regional Office

2. Reviews pertinent documents:

2.1 Requests the Chaiperson to convene the Committee 2.2 Issues Notices of Meeting to Committee Members

2.3 Deliberate the proposal

2.4 Recommends the approval/disapproval

NONE

NONE

NONE

NONE

½ Day

½ Day

Day 3

COINBAC Secretariat

COINBAC Secretariat

COINBAC Secretariat

COINBAC Secretariat

COINBAC Secretariat*Resolution is ready for signature

before the meeting ends

3. Drafts COINBAC Resolution and forwards for signature of COINBAC Chairperson and Members


4. Forwards signed Resolution to District/Regional Office through Electronic mail


5. Prepares/reviews/signs Memorandum of Award (MOA) and initials Notice of Award (NOA)

NONE ½ Day Day 4 EM StaffHead, EM UnitDistrict Manager - District Office

7. Transmits proposed MOA, NOA together with complete records folder to Regional Office


PERSON RESPONSIBLE

6. Articles of Incoporation and By-Laws (1 photocopy) Corporate Secretary of the Board of the company7. Income Tax Returns with Income Statements for the last two years filed and stamped received by BIR (1 original and 1 photocopy)


PROCESSING TIMECLIENT STEPS AGENCY ACTION FEES TO BE PAID

37

PERSON RESPONSIBLEPROCESSING TIMECLIENT STEPS AGENCY ACTION FEES TO BE

PAID8. Reviews/initials MOA/NOA and recommends for approval RM/GM

NONE 1 Day Day 5 EM Staff Head, EM Unit - Regional Office

9. Signs*/Approves* MOA/NOA NONE 1 Day

10. Transmits signed MOA/NOA with complete records folder to District Office NONE 10 Minutes Day 6

EM Staff - Regional Office / OGM Staff - Main Office

11. Notifies awardee in writing of approval and advises awardee to go to the District Office to sign contract NONE 10 Minutes EM Staff - District Office

3 Receives Notice of Award

Compliance to award within five (5)

days from receipt of NOA

Releases Notice of Award NONE 10 Minutes

Day 7








TOTAL:

Regional Manager - Regional Office/

38

4.


1 1. Accepts and checks submitted documents against checklist of requirements


2. Verifies nature of condition/restriction and the restriction period. 2.a. If the prescription period has not yet lapsed, advises client when cancellation may be granted

2.b. If the documents are in order, require Client to sign contract


2 3. Prepares/reviews and signs the following NONE 1 Day EM Staff

3.1 Memorandum recommending cancellation of conditions / restrictions3.2 Notice of Approval (NOA)3.3 Deed of Cancellation of Conditions / Restrictions

EM Chief District Manager - District Office


External Services

Type of Transaction: G2B - Government-to-Business; G2G - Government-to-Government; G2C - Government-to-CitizenWho may avail: Original C/I/I Awardees or Transferees / Buyers of C/I/I awarded lots

CANCELLATION OF CONDITIONS AND RESTRICTIONS ON TITLE: COMMERCIAL/INSTITUTIONAL/INDUSTRIAL LOT / UNITS

Office or Division: Regional/District OfficesClassification: Complex Transaction

From the Awardee(s) / Transferee(s)

PROCESSING TIME

1. Certified true copy of title Register of Deeds where it has jurisdiction over the subject lotCHECKLIST OF REQUIREMENTS

CLIENT STEPS

Day 1

Submits letter-request with complete documentary requirements to Project Office

Signs template Deed of Cancellation of Conditions/Restrictions

WHERE TO SECURE

2. Letter Request

39

AGENCY ACTION FEES TO BE PAID PERSON RESPONSIBLEPROCESSING TIMECLIENT STEPS

4. Transmits documents and records folder to Regional Office


5. Reviews / initials / signs documents NONE 1 Day Day 2 EM Head Regional Manager Chief Corporate Attorney / Regional Office

6. Approves* / signs* documents and transmits to the Regional Office

NONE 1 Day Day 3 Regional Manager - Regional Office




7. Notarizes Deed of Cancellation of Conditions / Restrictions and transmit to the District Office


Chief Corporate AttorneyProgram Staff - Regional Office

7.b. If without Chief Corporate Attorney

8. Notifies awardee in writing/SMS/email of the approval of Deed of Cancellation of Conditions / Restrictions



3 Receives Notice of Approval Releases Notice of Approval NONE 10 Minutes EM Staff - District Office

Day 4

NONE

NONE

1 Day

(Additional 5

days)

10 Minutes




40


1. Prepares and signs Order of Payment for Notarial Fee

5 MinutesEM StaffDistrict Manager - District Office

2. Receives payment and issues Official Receipt 10 Minutes Cashier - District Office

5 Receives copy of DCCR Releases copy of DCCR and files perfected contract in awardee's records folder NONE 10 Minutes Day 6 EM Staff - District

Office6 DaysTOTAL:

4 Receives Order of Payment and pays Notarial Fee

Day 5



41

5.


External Services


RELEASE OF TITLE: COMMERCIAL/INDUSTRIAL/INSTITUTIONAL LOTS / PROPERTIESThe COMMERCIAL/INDUSTRIAL BIDS AND AWARDS COMMITTEE (COINBAC) shall conduct the public bidding of non-estate based commercial, industrial and

Office or Division: Regional/District OfficesClassification: Highly Technical Transaction Type of Transaction: G2B - Government-to-Business; G2G - Government-to-Government; G2C - Government-to-CitizenWho may avail: Original C/I/I Awardees or Transferees / Buyers of C/I/I awarded lots

I. If claimaint is awardee

·Passport Department of Foreign Affairs (DFA)·GSIS/SSS/PHILHEALTH/PAGIBIG GSIS/SSS/PHILHEALTH/PAGIBIG

·Senior Citizen/PWD/Solo Parent ID Local Office of the Senior Citizen Affairs (OSCA)

·Solo Parent Identification Card City/Municipal Social Welfare and Development (C/MSWD) Office·Persons with Disabilities (PWD) Office of the Mayor / Office of the Brgy. Captain / National Council on


1. Notarized Deed of Absolute Sale (DAS) (Original and original duplicate copy) Any reputable photography stores and services2. Government-issued picture IDs such as: (at least 2 IDs)

·Driver's License Land Transportation Office (LTO)

·Government Office Government Office where applicant works·BIR (digitized) Bureau of Internal Revenue (BIR)·Voter's ID Commission on Elections (COMELEC)·PRC/IBP/OWWA PRC/IBP/OWWA

42

Person being Represented4. Notarized Special Power of Attorney (SPA) stating claimant as authorized to represent the heirs to claim/retrieve copy of title (1 original & 1 original duplicate copy)

Civil Registry or Philippine Statistics Authority (PSA)

·Government Office Government Office where applicant works·BIR (digitized) Bureau of Internal Revenue (BIR)

II. If claimant is surviving spouse1. Notarized Deed of Absolute Sale (DAS) (1 Original and 1 original duplicate copy) From the Awardee(s) / Transferee(s)

Commission on Elections (COMELEC)·PRC/IBP/OWWA PRC/IBP/OWWA·Senior Citizen/PWD/Solo Parent ID Local Office of the Senior Citizen Affairs (OSCA)·Solo Parent Identification Card City/Municipal Social Welfare and Development (C/MSWD) Office·Persons with Disabilities (PWD) Office of the Mayor / Office of the Brgy. Captain / National Council on


2. Government-issued picture IDs such as: (at least 2 IDs)

4. Death Certificate of Awardee (1 certified and 1 photocopy)

1. Notarized Deed of Absolute Sale (DAS) (Original and original duplicate copy) From the Awardee(s) / Transferee(s)III. If claimant is one of the heirs or sole heir (awardee is deceased)

2. Government-issued picture IDs such as: (at least 2 IDs)·Driver's License Land Transportation Office (LTO)·Passport Department of Foreign Affairs (DFA)·GSIS/SSS/PHILHEALTH/PAGIBIG GSIS/SSS/PHILHEALTH/PAGIBIG·Government Office Government Office where applicant works·BIR (digitized) Bureau of Internal Revenue (BIR)·Voter's ID Commission on Elections (COMELEC)·PRC/IBP/OWWA PRC/IBP/OWWA·Senior Citizen/PWD/Solo Parent ID Local Office of the Senior Citizen Affairs (OSCA)·Solo Parent Identification Card City/Municipal Social Welfare and Development (C/MSWD) Office·Persons with Disabilities (PWD) Office of the Mayor / Office of the Brgy. Captain / National Council on


·Passport Department of Foreign Affairs (DFA)·GSIS/SSS/PHILHEALTH/PAGIBIG GSIS/SSS/PHILHEALTH/PAGIBIG

Civil Registry or Philippine Statistics Authority (PSA)

·Driver's License Land Transportation Office (LTO)

3. Marriage Certificate (1 certified and 1 photocopy) Civil Registry or Philippine Statistics Authority (PSA)

3. Death Certificate of Awardee (1 certified and 1 photocopy)

·Voter's ID

43


1 Settles full payment of the balance of the account and pays notarial fee

1. Receives full payment and issues Official Receipt

10 Minutes EM Staff / Cashier - District Office

2. Prepares the Accounting data* for Certification of full payment of lot account and other obligations

1 Day EM ChiefFinance Head/ Chief Corporate Accountant - District Office

3. Signs and validates the Accounting Data* 1 Day Day 2 EM/Finance Staff District Manager Regional Manager - District / Regional Office



PROCESSING TIME

Day 1

5. Notarized Extra Judicial Settlement (EJS) or Notarized Self-Adjudication (SA) (1 original duplicate copy) Lawyer

6. Affidavit of Publication of EJS or SA from a newspaper of general circulation (1 original duplicate copy) From the newspaper where the EJS or SA was published

IV. If claimant is authorized representative of awardee 1. Notarized Deed of Absolute Sale (DAS) (Original and original duplicate copy)

GSIS/SSS/PHILHEALTH/PAGIBIG·Government Office Government Office where applicant works·BIR (digitized) Bureau of Internal Revenue (BIR)·Voter's ID Commission on Elections (COMELEC)

2. Government-issued picture IDs such as: (at least 2 IDs)·Driver's License Land Transportation Office (LTO)

·PRC/IBP/OWWA PRC/IBP/OWWA·Senior Citizen/PWD/Solo Parent ID Local Office of the Senior Citizen Affairs (OSCA)·Solo Parent Identification Card City/Municipal Social Welfare and Development (C/MSWD) Office

CLIENT STEPS

·Persons with Disabilities (PWD) Office of the Mayor / Office of the Brgy. Captain / National Council on Disability Affairs (NCDA or its regional counterpart DSWD Offices / Participating organizations with memorandum of agreements with the Department of Health

3. Notarized Special Power of Attorney (SPA) stating claimant is authorized to represent awardee to claim/retrieve/receive copy of title (original/original duplicate copy) Person being Represented

·Passport Department of Foreign Affairs (DFA)·GSIS/SSS/PHILHEALTH/PAGIBIG

44


2 Awardee and witness sign Deed of Absolute Sale (DAS)

1. Prepares/Reviews/Initials the Deed of Absolute Sale and transmits to the Chief Corporate Attorney, for review and initial

1.1 Accomplishes Request for Release of Title

1.1.1. Prescribed Form under GSD Memorandum Advisory No. 2018- __ dated 26 November 20181.1.2. Signs request form for Release of Title. Forwards duly accomplished form to Records / Title Custodian

Note: * Additional five (5) days if total value of C/I/I property is above Php500,000.00 and Accounting Data requires final review and verification of the Accounting Department (Main Office).

3. Notarizes contract and transmits to the District Office

NONE 1 Day Chief Corporate Attorney Staff - Regional Office

4. Notifies awardee in writing/SMS/E-mail for the release of notarized contract


NONE

EM StaffEM ChiefDistrict Manager - District Office

1 Day Day 3

Day 5

2. Reviews*/initials*/signs* the DAS and notifies DO of schedule of notarization of contract


2.b. If without Chief Corporate Attorney 2.c. If with or without Chief Corporate Attorney but the nature of transaction requires handling by the Legal Department such as existing accounts with Proclamations and Restrictions, Nuisance, etc.

NONE

1 Day

(Additional 5 days)

Day 4

Chief Corporate Attorney Regional Manager - Regional Office


45


3 Receives original copy and one (1) duplicate copy of DAS

1. Releases copy of notarized contract and retains two (2) duplicate copies for records/folders


2. Prepares / collates the following documents required for issuance of title in favor of awardee

a. Technical Description b. Letter to Register of Deedsc. NHA Corporate Secretary Certificate authorizing the GM/RM to sign the DAS




4 1. Signs Acknowledgement Form and receives original and duplicate copy of title with other documents required for the issuance of title in his/her name

1. Prepares Acknowledgement Form and notifies Client/Awardee to receive the title(s) on designated day

NONE 1 Day Day 7 Records/Title Custodian - District Office

1.1 Original copy of notarized Deed of Absolute Sale

2. Releases the original duplicate copy of Title together with the other documents required for the issuance of title in his/her name.

NONE 10 Minutes Records Officer/Admin Officer - District Office

1.2 Techinical Description 3. Turns over the records folder with acknowldgement Receipt Form


1.3 Letters to BIR and Assessors Office 4. Transmits Copy of Certification of TCT Release to GSD-CRD

NONE 10 Minutes Records Officer/Admin Officer - District Office

5. Issues Certification that Title Custodian has been released from his/her accountability over that title


9 DaysTOTAL:

NONE

Day 8

1 Day Day 6





46

Community Support Services Department External Services

47

1.

NHA Certification NHA Project OfficeID pictures (1x1 and 2x2 - two copies each)

COMMUNITY SUPPORT SERVICES DEPARTMENT

Certificate of Employment from previous or current employer Previous employer of the beneficiary-applicant

JOB REFERRAL AND PLACEMENT

Office or Division:

Classification:

Type of Transaction:

Who may avail:

Community Support Services Department - Socio-Economic Development Division

Simple

Linkage / tie up with PESO-DOLE re: available manpower requirement of companies to match with the existing skills acquired/possessed by relocatees/NHA beneficiaries based on the results of skills registration

c/o beneficiary-applicant

TESDA Certificate of Competency (if required) TESDA Office

External Services

G2CAwardees and Members of Awardee-Families in NHA- Administered Resettlement Projects

Barangay Certificate/Clearance

NBI/Police Clearance BIR, Post Office, DFA, PSA, SSS, GSIS, PAG-IBIGNBI / Municipal Hall

c/o beneficiary-applicantBarangay Hall

Biodata/Resumé

Valid / Current Government Issued ID


48

Duration of Activity Day

1 Accomplishes PESO Registration Form Reviews accomplished form and interviews applicant None 30 minutes Day 1 Community Support

Services Unit

2 Attends the Pre-Employment Orientation Seminar (PEOS)

Facilitates conduct of Pre-Employment Orientation Seminar (PEOS) in tie-up with Public Employment Service Office (PESO) None ½ day Day 2 Community Support

Services Unit

1.Reviews documents None 30 minutes Day 3 Community Support Services Unit

2.Endorses qualified applicants and documents to DOLE-PESO and other companies in need of human resources (manpower)

None 15 minutes Community Support

Services Unit

3.Notifies applicants schedule of job interview None 10-15 minutes as

information is provided

Community Support Services Unit / partner agency

TOTAL 3 days

AGENCY ACTIONCLIENT STEPSPROCESSING TIME

Submits complete documentary requirements to Project Office on designated day

3

PERSON RESPONSIBLEFEES TO BE PAID

49

2.



ACCESS TO SKILLS TRAINING/SCHOLARSHIP PROGRAM

Office or Division: Community Support Services Department - Socio-Economic Development Division

Classification: Simple

Type of Transaction: G2C

Who may avail: Awardees and Members of Awardee-Families in NHA- Administered Resettlement Projects

Implementation of relevant skills training program to introduce / upgrade the skills of the labor force to meet the manpower requirements of the nearby communal and industrial establishments in the area

External Services

For Skills Training: Skills Registration Form NHA Project Office

For Scholarship Program: o Participant’s Profile Form NHA Project Office/ Sponsor agency o Letter Request (if required by concerned agency) NHA Project Office/ Sponsor agency o Case study (if required by concerned agency) NHA Project Office/ Sponsor agency


o Barangay Certificate/Clearance Barangay HallNHA Project Office o NHA Certification

o ID pictures (1x1 and 2x2) two copies each

50

1 Accomplishes Skills Registration Form or Participant’s Profile Form Assists the applicant in accomplishing the form None 30 minutes Community Support Services

Unit

Conducts interview and pre-evaluation of applicant based on partner agency's criteria

21.Provides information on available programs and requirements and matches with beneficiary's needs None 30 minutes Day 1 Community Support Services

Unit

If preferred program is available, lists applicant under the program and notifies on the schedule of Skills Training/Scholarship Program

None 30 minutes Community Support Services Unit

31.Checks completeness of requirements None ½ day Day 2 Community Support Services

Unit

2.Transmits documents to TESDA None Community Support Services Unit

3.Notifies applicant of acceptance to program None 10-15 minutes Community Support Services Unit

4 Attends Training / Scholarship ProgramFor Skills Training

1. Facilitates conduct of skills training None

depends upon the training modules required schedule

Community Support Services Unit / partner agency

i.e. 1 day (meat processing, dishwashing liquid making, capacity building seminars, etc.)

Selects preferred Skills Training/ Scholarship Program

For Scholarship Program: Submits complete requirements to Project Office on designated day


51


5 days (basic cosmetology)

1 week - 25 days (construction- related trainings)

2. For graduates requiring Certificate of Competency (COC) from TESDA: Secures information on schedule of skills assessment 1 day Day 3

Community Support Services Unit

3. Notifies client on the schedule of assessment Community Support Services Unit

5 Attends skills assessment at designated place, day and time Coordinate with TESDA re schedule of skills assessment 1 day


6 For skills training graduates who passed the skills assessment test: secures COC from TESDA

Coordinate with TESDA for the issuance of COC to qualified training graduates 1-5 days


TOTAL 3 days

52

3.

o ID pictures (1x1 and 2x2) two copies each As required: o Business Survey Form o Business Plan



ACCESS TO CREDIT FROM MICROFINANCE INSTITUTIONS

Office or Division: Community Support Services Department - Socio-Economic Development Division


Type of Transaction: G2C

Who may avail: Awardees and Members of Awardee-Families in NHA- Administered Resettlement Projects

A loans program at the resettlement site shall be established to ensure easy access to loan /credit facilities. This shall support the financing needs of the beneficiaries of various livelihood interventions.

External Services

Accomplished Business Survey Form NHA Project OfficeMFI Requirements o Application Form MFI Office o NHA Certification NHA Project Office o Barangay Certificate/Clearance Barangay Hall o Valid / Current Government Issued ID BIR, Post Office, DFA, PSA, SSS, GSIS, PAG-IBIG


NHA Project OfficeNHA Project Office / MFI

53

1 Accomplishes Business Survey Form Conducts interview and pre-evaulation of loan applicant; assists in accomplishing form None 30 minutes Community Support

Services Unit

Provides information on lending program and orientation schedule None 30 minutes Day 1 Community Support

Services Unit

2 1. Assists in the conduct of credit facilities orientation None ½ day Day 2 Community Support Services Unit

2.Issues application form None 5 minutes Community Support Services Unit

3 1.Check completeness of requirements None ½ day

2.Transmits application and requirements to MFI None Day 3

3.Assists MFI in credit investigation None ½ day

4Attends MFI training (Business Management Seminar, Values Formation, etc.)

Facilitates availability of the training venue, sound system and other logistics needed for the conduct of training None as scheduled Community Support

Services Unit / MFI

Assists MFI in the conduct of training

5 Prepares Business Plan, if required 1.Assists in the preparation of Business Plan and ensure its completeness

None½ day Day 4

Submits Business Plan to Project Office 2.Transmits Business Plan to MFI None½ day

3.Notifies client in writing on the application status None ½ day as information is

provided

6 Receives loan/ check from MFI None

TOTAL 4 days


Community Support Services Unit / MFI

Community Support Services Unit / MFI

Attends MFI credit facilities orientation session

Submits application with complete documentary requirements to Project Office

54

Financial Management Department Internal Services

55

1.

1. Have the request together with the supporting documents received by the Receiving Section of FMD

1.1 Stamped the document with date received

1.2 Record in a log book the date received, document type, name of requesting unit and amount1.3 Attach the Internal Document Tracking Form (IDTF)1.4 Forward the Memoramdum to the Department Manager, FMD

2. 2.1 Endorse the document to the Division Manager, FPCD none 1 minute Dpeartment Manager,

FMD3. 3.1 Endorse the document to the Chief Corporate

Budget Officer, COE Section none 1 minute Division Manager, FPCD

4. 3.1 Endorse the document to the Corporate Budget Officer B, COE Section none 1 minute Chief Corporate

Budget Officer

none 3 minutes

1 Day

Receiving Section

CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON

RESPONSIBLE

1. Memorandum Letter for the General Manager requesting the approval of budget Requesting unit/office/department/region2. Record/Document Tracking Form Requesting unit/office/department/region3. Approved Annual Procurement Program Central Bids and Awards Committee

FINANCIAL MANAGEMENT DEPARTMENT

Internal Services


ISSUANCE OF CERTIFICATE OF BUDGET ALLOCATION (CBA)

Office or Division: COE Section, Financial Planning and Control Division, FMDClassification: SimpleType of Transaction: G2B - Government to Business/G2G - Government to GovernmentWho may avail: Requesting unit/office/department/region

56

CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON

RESPONSIBLE

5. 5.1 Evaluates request if provided for in the Board Approved COE Budget and issues a Certificate of Budget Allocation5.3 Forward the document to Chief Corporate Budget Officer

6. 6.1 Reviews the computation supporting documents and affix initials6.2 Forward the document to the Division Manager, FPCD

7. 7.1 Reviews the computation supporting documents and affix initials7.2 Forward the document to the Department Manager, FMD

8. 8.1 Reviews the computation and supporting documents and affix signature

8.2 Return the document to the Receiving Section9. 9.1 Record in the log book the date of release to

the client or to the Office of the General Manager and let the client/OGM sign in the log book none 3 minutes Receiving Section

TOTAL 20 minutes 1 Day

1 Daynone 5 minutes

Corporate Budget Officer B, COE

Section

none 2 minutes Chief Corporate Budget Officer

none 2 minutes Division Manager, FPCD

none 2 minutes Department Manager, FMD

57

2.

1. Have the Memorandum together with the supporting documents received by the Receiving Section of FMD

1.1 Stamped the Memorandum with date received

1.2 Record in a log book the date received, document type, name of requesting unit and amount1.3 Attach the Internal Document Tracking Form (IDTF)1.4 Forward the Memoramdum to the Department Manager, FMD

2. 2.1 Endorse the Memorandum to the Division Manager, FPCD none 1 minute Dpeartment Manager,

FMD3. 3.1 Endorse the Memorandum to the Chief

Corporate Budget Officer, COE Section none 1 minute Division Manager, FPCD

1 Day

none 3 minutes Receiving Section

CLIENT STEPS AGENCY ACTIONFEES TO BE

PAIDPROCESSING TIME PERSON

RESPONSIBLE

1. Memorandum Letter for the General Manager requesting the approval of budget Requesting unit/office/department/region2. Record/Document Tracking Form Requesting unit/office/department/region3. Approved Annual Procurement Program Central Bids and Awards Committee


Internal Services


MEMORANDUM (REQUEST FOR FUNDING)


58



RESPONSIBLE4. 3.1 Endorse the Memorandum to the Corporate

Budget Officer B, COE Section none 1 minute Chief Corporate Budget Officer

5. 5.1 Evaluates request if provided for in the Board Approved COE Budget and supporting documents 5.2 Process the Memorandum -Checks computation and amount to be funded5.3 Forward the Memorandum to Chief Corporate Budget Officer

6. 6.1 Reviews the computation and amount funded and supporting documents and affix initials6.2 Forward the Memorandum to the Division Manager, FPCD

7. 7.1 Reviews the computation and amount funded and supporting documents and affix initials7.2 Forward the Memorandum to the Department Manager, FMD

8. 8.1 Reviews the computation made and supporting documents and affix signature8.2 Return the Memorandum to the Receiving Section9. 9.1 Record in the log book the date of release to the client or to the Office of the General Manager and let the client/OGM sign in the log book none 3 minutes Receiving Section




1 Daynone 5 minutesCorporate Budget

Officer B, COE Section


59

3.

1. Have the RFA together with the supporting documents received by the Receiving Section of FMD

1.1 Stamped the RFA with date received

1.2 Record in a log book the date received, document type, name of requesting unit and amount1.3 Forward the RFA to COE Section for processing

2. 2.1 Evaluates request if provided for in the Board Approved COE Budget and supporting documents 2.2 Process the RFA -Checks computation and amount to be funded2.3 Forward the RFA to Chief Corporate Budget Officer

1 Day


none 5 minutesCorporate Budget




RESPONSIBLE

1. Duly accomplished Request for Fund Allotment Requesting unit/office/department/region2. Record/Document Tracking Form Requesting unit/office/department/region3. Approved Annual Procurement Program Central Bids and Awards Committee


Internal Services


REQUEST FOR FUND ALLOTMENT (RFA)


60



RESPONSIBLE3. 3.1 Reviews the computation and amount funded

and supporting documents and affix initials3.2 Forward the RFA to the Division Manager, FPCD

4. 4.1 Reviews the computation and amount funded and supporting documents and affix initials4.2 Forward the RFA to the Department Manager, FMD

5. 5.1 Reviews the computation made and supporting documents and affix signature

5.2 Return the RFA to the Receiving Section6. 6.1 Record in the log book the date of release to





1 Daynone 2 minutes Chief Corporate Budget Officer

61

4.

1. Have the PR together with the supporting documents received by the Receiving Section of FMD

1.1 Stamped the PR with date received

1.2 Record in a log book the date received, document type, name of requesting unit and amount1.3 Forward the PR to COE Section for processing

2. 2.1 Evaluates request if provided for in the Board Approved COE Budget and supporting documents 2.2 Process the PR -Checks computation and amount to be funded2.3 Forward the PR to Chief Corporate Budget Officer

PURCHASE REQUISITION (PR)

Office or Division: COE Section, Financial Planning and Control Division, FMD

5 minutesCorporate Budget




RESPONSIBLE

none 3 minutes

1 Day

Receiving Section

none

3. Executive Summary Requesting unit/office/department/region4. Approved Annual Procurement Program Central Bids and Awards Committee

CHECKLIST OF REQUIREMENTS WHERE TO SECURE1. Duly accomplished Purchase Requisition Requesting unit/office/department/region2. Record/Document Tracking Form Requesting unit/office/department/region

Classification: SimpleType of Transaction: G2B - Government to Business/G2G - Government to GovernmentWho may avail: Requesting unit/office/department/region


Internal Services

62



RESPONSIBLE3. 3.1 Reviews the computation and amount funded

and supporting documents and affix initials3.2 Forward the PR to the Division Manager, FPCD

4. 4.1 Reviews the computation and amount funded and supporting documents and affix initials4.2 Forward the PR to the Department Manager, FMD

5. 5.1 Reviews the computation made and supporting documents and affix signature

5.2 Return the PR to the Receiving Section6. 6.1 Record in the log book the date of release to






1 Day

63

5.

1. Have the PO together with the supporting documents received by the Receiving Section of FMD

1.1 Stamped the PO with date received

1.2 Record in a log book the date received, document type, name of requesting unit and amount1.3 Forward the PO to COE Section for processing

2. 2.1 Evaluates request with complete supporting documents 2.2 Process the PO -Checks computation and items indicated are all in the attached PR2.3 Forward the PO to Chief Corporate Budget Officer

1 Day




4. Canvass Papers Requesting unit/office/department/region

5. Quotation from dealers (with at least 3 price quotations) Requesting unit/office/department/region



RESPONSIBLE

1.Duly accomplished Purchase Order Central Bids and Awards Committee2. Record/Document Tracking Form Requesting unit/office/department/region3. Approved Purchase Requisition Requesting unit/office/department/region


Internal Services


PURCHASE ORDER (PO)

Office or Division: COE Section, Financial Planning and Control Division, FMDClassification: SimpleType of Transaction: G2B - Government to Business/G2G - Government to GovernmentWho may avail: Central Bids and Awards Committee

64



RESPONSIBLE3. 3.1 Reviews the computation and supporting

documents and affix initials3.2 Forward the PO to the Division Manager, FPCD

4. 4.1 Reviews the computation and supporting documents and affix initials4.2 Forward the PO to the Department Manager, FMD

5. 5.1 Reviews the computation and supporting documents and affix signature

5.2 Return the PO to the Receiving Section6. 6.1 Record in the log book the date of release to





1 Daynone 2 minutes Chief Corporate

Budget Officer

65

6.

2. Record/Document Tracking Form

6. Additional Requirements in case of transfer: - Clearance from previous office - Certificate of last salary received from former office verified by auditorIII. PROMOTIONS AND SALARY DIFFERENTIALS 1. Approved Appointment of Notice of Salary Adjustment 2. Certificate of Service or Daily Time Record 3. Certificate of AssumptionIV. COMMUTATION OF LEAVE


DISBURSEMENT VOUCHER (DV)Office or Division: COE Section, Financial Planning and Control Division, FMDClassification: SimpleType of Transaction: G2B - Government to Business/G2G - Government to GovernmentWho may avail: All

I. GENERAL REQUIREMENTS

II. FIRST SALARY 1. Appointment duly approved by appointing Authority 2. Oath of Office 3. Statement of Assets and Liabilities 4. Certificate of Service or Daily Time Record 5. Certificate of Assumption

1. Duly accomplished Disbursement Voucher Requesting unit/office/department/region

1. Approved Application for Leave 2. Certificate of Available Leave Credits 3. Clearance, in excess of thirty (30) days 4. Medical Certificate, if Sick Leave or Maternity Leave 5. Marriage Contract for first Maternity Leave


Internal Services

66


1. Approved Application for Leave 2. Complete Service Record 3. Clearance from Money, Property and Legal Accountability

V. TERMINAL LEAVE

7. If due to Retirement, copy of Appointment showing highest last salary under last appointment is not the highest 8. Additional requirements In case of field employees: - Clearance from Central Office - Clearance from Office of Last AssignmentVI. RETIREMENT (Optional)

4. Ombudsman Clearance 5. Statement of Assets and Liabilities 6. Copy of Last Appointment

VII. TRAVEL EXPENSES (Domestic) 1. Travel Order 2. Approved Itinerary of travel

1. All under Terminal Leave 2. GSIS retirement gratuity adjudication 3. GSIS Certificate of Clearance

6. Receipt, if entitled to Travel Representation AllowanceVIII. OVERTIME 1. Certificate of Service or Daily Time Record

3. Certificate of Travel Completed 4. Certificate of Appearance 5. Tickets

2. Authority to Render Overtime Service 3. Accomplished Report signed by Employee and Supervisor

67


4. Approved Purchase Order 5. Pre/post-repair inspection by unit auditor

3. Guaranty of the repairman

1. Original Purchase Requisition 2. Original Purchase Order 3. Original Sales Invoice

IX. PURCHASES

Emergency Purchase - Canvass papers - at least three (3) price quotations from bonafide dealers

4. Certificate of Acceptance 5. Inspection Report/Waiver of Inspection 6. Result of Test Analysis by proper Government Agency if articles are subject to test

1. Job Order/Contract 2. Certificate that damage is due to fair wear or tear and not due to negligence

- letter of award/acceptance - performance bond of winning bidder

X. CLAIMS FOR REPAIRS

- certificate that there are no sub-dealers selling at lower prices and that no suitable substitutes are available Public Bidding - abstract of bid supported by winning bidder's offer and bid tenders of other participants

- certificate of emergency purchase Purchase thru Exclusive Distributor - certificate of exclusive distributorship

68


1. Have the DV together with the supporting documents received by the Receiving Section of FMD

1.1 Stamped the DV with date received

1.2 Assign a DV Number1.3 Record in a log book the date received, document type, DV Number, name of requesting unit and amount1.4 Forward the DV to COE Section for processing

2. 2.1 Evaluates request with complete supporting documents 2.2 Process the DV -Checks computation -Indicate the Reference Number and DV Number -Affix initials and date processed

2.3 Forward the DV to Chief Corporate Budget Officer

3. 3.1 Reviews the computation and supporting documents and affix initials3.2 Forward the DV to the Division Manager, FPCD

4. 4.1 Reviews the computation and supporting documents and affix initials4.2 Forward the DV to the Department Manager, FMD

5. 5.1 Reviews the computation and supporting documents and affix signature5.2 Return the DV to the Receiving Section

6. 6.1 Record in the log book the date of release to the client or to the Accounting Department's Receiving Section and let the client/AD sign in the log book





1 Day







RESPONSIBLE

69

7.

Duration of Day

1Request for approval of Project Proposal and issuance of Certificate of Budget Allocation (CBA)

Evaluates request if provided for in the Board approved Corporate Operating Budget (COB) & Annual Procurement Plan (APP) No fees required 5 Minutes Corporate Budget Officer

B

2 Issues a Certificate of Budget Allocation (CBA) (on the assumption that requirements are met) 5 Minutes Corporate Budget Officer

B

3 Reviews entries and computations and initials under the name of the FMD Manager 3 Minutes 1 Day Chief Corporate Budget

Officer B

3 MinutesDivision Manager,

Financial Planning & Control Division

4 The FMD Manager signs the Certificate of Budget Allocation (CBA) and Document Tracking Form (DTF) 3 Minutes Manager, FMD

No fees required 1 Day

ISSUANCE OF CERTIFICATE OF BUDGET ALLOCATION (CBA)

Office or Division: CAPITAL OUTLAY SECTION, FINANCIAL PLANNING & CONTROL DIVISION


Type of Transaction: G2B/G2G

Who may avail: All


3. Approved Annual Procurement Plan (APP) for projects for bidding.

1. Document Tracking Form signed by the Regional Manager/Department Manager Originating Unit/Sector/Region

Internal Services


TOTAL


2. Memorandum for the General Manager requesting approval of the budget

70

8.

III. For Downloading to LGU

I. For CIAP Projects

PROCESSING OF REQUEST FOR FUND ALLOTMENT (RFA) AND ISSUANCE OF CERTIFICATES AS TO AVAILABILITY OF FUNDS (CAF)

Office or Division: CAPITAL OUTLAY SECTION, FINANCIAL PLANNING & CONTROL DIVISIONClassification: SimpleType of Transaction: G2B/G2GWho may avail: All


1. Document Tracking Form signed by the Regional Manager/Department Manager Originating Unit/Sector/Region2. Letter of Guaranty (LOG) signed by the General Manager3. Notarized Memorandum of Agreement (MOA) between the Developer and NHA4. Notarized Contract Agreement between the Developer and NHA

1. Document Tracking Form signed by the Regional Manager/Department Manager Originating Unit/Sector/Region2. Notice of Award (NOA) 4. Board Resolution, if the project costs more than P50.000 Million

II. For Bid-Out Projects


Internal Services

1. Document Tracking Form signed by the Regional Manager/Department Manager Originating Unit/Sector/Region2. Notarized Memorandum of Agreement between NHA and the LGU

71

1

Request for processing of Request for Fund Allotment (RFA) and issuance of Certificate as to Availability of Funds (CAF)

Evaluates request if provided for in the Board approved Corporate Operating Budget (COB)/Annual Procurement Plan (APP) and with complete supporting documents

No fees required 5 Minutes 1 Day Corporate Budget Officer B

2 Process the Request for Fund Allotment (RFA) and issues a Certificate as to Availability of Funds (CAF) 5 Minutes Corporate Budget Officer

B

3 Prepares a Status of Utilization of Funds:a. NG Subsidy 3 Minutes Chief Corporate Budget

Officer B/Sr. Financial



1 Day

4 Reviews entries and computations and initials under the name of the FMD Manager 3 Minutes Chief Corporate Budget

Officer B



5The FMD Manager signs the Request for Fund Allotment (RFA), Certificate as to Availability of Funds (CAF) and Document Tracking Form (DTF)

3 Minutes Manager, FMD

No fees required 2 DaysTOTAL


72

9.

FINANCIAL MANAGEMENT DEPARTMENTInternal Services

I. For CIAP Projects

PROCESSING OF DISBURSEMENT VOUCHER (DV)



1. Document Tracking Form signed by the Regional Manager/Department Manager Originating Unit/Sector/Region2. Copy of Approved Request For Fund Allotment (RFA) & Certificate as to Availability of Funds (CAF)3. Memorandum for Payment addressed to the General Manager4. Technical Evaluation 6. Letter request from the Developer for the release of payment7. Affidavit of Undertaking8. Summary of number of lots/housing units being claimed

1. Document Tracking Form signed by the Regional Manager/Department Manager Originating Unit/Sector/Region2. Copy of Approved Request For Fund Allotment (RFA) and Certificate as to Availability of Funds (CAF)3. Memorandum for Payment addressed to the General Manager

1. Document Tracking Form signed by the Regional Manager/Department Manager Originating Unit/Sector/Region2. Copy of Approved Request For Fund Allotment (RFA) and Certificate as to Availability of Funds (CAF)3. Copy of Memorandum of Agreement between NHA and the LGU

4. Summary of Payment Estimate5. Abstract of Physical Accomplishment

III. For Downloading to LGU

II. For Bid-Out Projects

6. Certificate of Completed Staff Work7. Letter request from the Contractor for the release of payment8. Affidavit of Undertaking

73

1 Request for processing of Disbursement Voucher (DV)

Evaluates request with complete supporting documents and checking of computations No fees required 5 Minutes Corporate Budget Officer

B

2 Process the Disbursement Voucher (DV) 5 Minutes Corporate Budget Officer B


Officer B



4 The FMD Manager signs the Disbursement Voucher (DV) and Document Tracking Form (DTF) 3 Minutes Manager, FMD

No fees required 1 DayTOTAL


74

10.

1 Request for processing of Purchase Requisition (PR)

Evaluates request if provided for in the Board approved Corporate Operating Budget (COB)/Annual Procurement Plan (APP) and with complete supporting documents

No fees required 5 Minutes Corporate Budget Officer B

2 Process the Purchase Requisition (PR) 5 Minutes Corporate Budget Officer B


Officer B



4 The FMD Manager signs the Purchase Requisition (PR) and Document Tracking Form (DTF) 3 Minutes Manager, FMD

No fees required 1 Day

PROCESSING OF PURCHASE REQUISITION (PR)



3. Annual Procurement Plan

For Individuals or Single Proprietorships



TOTAL


2. Executive Summary

75

11.

1 Request for processing of Purchase Order (PO)

Evaluates request with complete supporting documents and checking of computations No fees required 5 Minutes Corporate Budget Officer

B

2 Process the Purchase Order (PO) 5 Minutes Corporate Budget Officer B


Officer B



4 The FMD Manager signs the Purchase Order (PO) and Document Tracking Form (DTF) 3 Minutes Manager, FMD


PROCESSING OF PURCHASE ORDER (PO)






2. Approved Purchase Requisition

76

Treasury Department Internal Services

77

1.

1 none Receives from the Office of the concerned approving Official approved DV's. none 1-2 minutes

Ms. Cleofe G. Castillo/

Mr. Joel L. Fenis

2 Records approved DV's in the logbook and forwards same to the Cashiering Division for the preparation of the corresponding check/s none 3-5 minutes

Ms. Cleofe G. Castillo/

Mr. Joel L. Fenis

3Receives approved DV's /affixes signature acknowledging receipt thereof in the logbook

none 1-2 minutes Ms. Anna Riza R. Dela Cruz

4 Prepares checks corresponding to approved DV's seeing to that amounts reflected therein tally

with amount in words, figure and checkwrite.none 1-3 minutes Ms. Anna Riza R. Dela Cruz

5Stamps checks with the "FOR DEPOSIT" at its upper right corner for cash control purposes.

none 1-5 seconds Ms. Anna Riza R. Dela Cruz

6 Records checks issued in the corresponding Check Register reflecting therein the date the check

was issued, name of payee, amount, DV number, and nature of payment.

none 1-5 minutes Ms. Anna Riza R. Dela Cruz

7 Reviews/Verifies the proper disbursing account utilized in the issuance of check seeing to it that

the check issued is funded. If found in order, affix initial on the duplicate copy of the check.

Forwards DV with check to the Office of the Manager, Treasury Dept.

none 1-2 minutes Ms. Jeannette I. Baccay

8 Signs the check. none 1-2 minutes Ms. Fe P. Valenzuela

9 Forwards DV's with check to Office of the Office of the General Manager/ Office of the Group

Manager, FSG none 1-5 minutes Mr. Joel L. Fenis

PREPARATION OF CHECKS FOR APPROVED VOUCHERS

Office or Division: CASHIERING DIVISION, TREASURY DEPARTMENTClassification: SimpleType of Transaction: G2G (Government to Government), G2C (Government to Client); G2B (Government to Business)Who may avail: All concerned NHA Employees; NHA Contractors; Other Government Agencies

CHECKLIST OF REQUIREMENTS WHERE TO SECURE1. Document Tracking Form signed by the Regional Manager/Department Manager 1. Approved Disbursement Vouchers from Accounting Department

Day 1


TREASURY DEPARTMENTInternal Services

78


10 General Manager/Group Mgr., FSG signs check none 1-5 minutesGeneral Manager Escalada

Ms. Wilma D. Hernandez-Mendoza

11OGM/OFSG Manager transmits to Treasury Department signed checks

none 1-5 minutesFSG- Receiving Clerk

OGM-Receiving Clerk

12 Receives signed checks and forwards same to Cashiering Division

none 1-3 minutesMs. Cleofe G. Castillo/

Mr. Joel L. Fenis

13Receives/safekeep signed checks for subsequent release to concerned claimants

none 1-3 minutesMs. Claudine L. Sanglitan/Ms.

Daisy Anne Jaum


Day 1

79

2.

1 none Informs payee/s in writing/thru telephone on the availability of check for release. none

2-3 minutes per

NoticeDay 1 Ms. Claudine L. Sanglitan

2 1. Claims checks 2. Provides client of the Check Release Form for the client to accomplish. none

1-2 minutes

per check release

form

Day 1

Ms. Claudine L. Sanglitan

Ms. Daisy Ann Jaum

Mr. Reynaldo R. Guillermo

32. Fill up the "Check Release Form". Presents

two (2) valid ID's and other requirements needed

for the release of check.

3. Receives duly accomplished "Check Release Form" from the client. none

2-3 minutes

per check release

form

Day 1


Ms. Daisy Ann Jaum


4

3. Issues corresponding Official

Receipt/Acknowledgement Receipt, affix signature

on the Check Register, space provided at the

bottom of the DV, Check Register, for payment

received from NHA

4. If submitted documents are found in order, check is released to the claimant/authorized

representative.none

2 -5 minutes

per CheckDay 2


Ms. Daisy Ann Jaum


5 5. Prepares/Transmits to Accounting Department the Check Disbursement Record (CkDR)

together with the paid DV's for subsequent transmittal to COAnone

5-10 Minutes per

CkDR1-5 days


Ms. Daisy Ann Jaum

Ms. Justine Jekka Armas

2. Duly notarized Special Power of Attorney (SPA)/Secretary's Certificate (for Corporattion) designating an authorized representative to receive/collect check/s and issue corresponding Official Receipts, executed by claimang/payee in the event that the claimant/payee cannot personally claim/collect subject check;3. Duly notarized Authorization Letter/ SPA (for individuals-emloyee) designating an authorized representative to receive/collect chekcs (only for the immediate family)4. Photocopies of two (2) valid Identification Cards of both the Principal and the Athorized Representative/Atty-in-Fact (frontal and dorsal, clearly reflecting therein their signatures)

From the Claimant

From the Claimant

From the Claimant


CHECKLIST OF REQUIREMENTS WHERE TO SECURE1. Official Receipt (OR)/Sales Invoice/Cash Invoice/Acknowledging Receipt, as applicable From the Claimant

Classification: SimpleType of Transaction: G2G (Government to Government), G2C (Government to Client); G2B (Government to Business)Who may avail: All concerned NHA Employees; NHA Contractors; Other Government Agencies


RELEASE OF CHECKS

Office or Division: CASHIERING DIVISION, TREASURY DEPARTMENT

80

3.

1

Presents the Order of Payment to the Receiving Cashier at Treasury Department together with the cash/check payment.

Receives Order of Payment/Cash payments. Detects if bills tendered are authentic. In case of check payment, verifies the date, amount, seeing to it that is is not out-of-town and not postdated checks.

the exact amount to be paid1-5 minutes per

payment

Mr. Danilo P. Gonzales

Ms. Yolly Mae F. Curit

2If the aforementioned documents are in order, Cashier acknowledges payment received and issues validated Official Receipt to the Payor/Client.

none1-3 minutes per

payment

Mr. Danilo P. Gonzales

Ms. Yolly Mae F. Curit


Day 1


CHECKLIST OF REQUIREMENTS WHERE TO SECURE1.Order of Payment 1. Accounting Department/Finance of the Operating Units

Classification: SimpleType of Transaction: G2G (Government to Government), G2C (Government to Client); G2B (Government to Business)Who may avail: All concerned NHA Employees; NHA Contractors; Other Government Agencies


CASH RECEIPTS FROM VARIOUS CLIENTS

Office or Division: CASHIERING DIVISION, TREASURY DEPARTMENT

81

Housing Technology Technical Research Department External Services

82

1.

HOUSING TECHNOLOGY TECHNICAL RESEARCH DEPARTMENT

Copy of Title of Patent (if applicable) Intellectual Property Office

Technology Brochures From the Proponent

Technical Manual -do-

Other Necessary Test

Sample Material (1 only) -do-

Video Presentation on the Correct Construction Methodology -do-

Test ResultsNote: Tests should be conducted on suggested accredited testing agencies/ laboratories

Submit any of the test/s listed hereunder which is/are only applicable to the technology

Moisture Test

MATEST or other DPWH accredited agencies / laboratories (02) 642-0664DOST 837-2071 / UP-BRS 981-8500FPRDI 049-5362360 for Fire Testing (non-operational) Foreign Laboratories provided Foreign Trade Test results shall be accompanied by a letter of Certification from the Embassy where the tests were conducted

Economic Life Span (signed and notarized warranty, see attached suggested format) -do-

FOR BUILDING SYSTEMCompany Profile supported with Registration Certificate from SEC for corporations, DTI for soles proprietorship or CDA for cooperatives

Security and Exchange Commission, Department of Trade and Industry, Cooperative Development Authority

Audited Financial Statements which shall include Accountants Statement and Income Tax Return stamped and duly received by the BIRBureau of Internal Revenue; Registered Accountant

Tensile Test

Compressive Fire Test


External Services

ACCREDITATION OF INNOVATIVE TECHNOLOGIES FOR HOUSING (AITECH) BUILDING SYSTEM APPLICATION

Office or Division: Housing Technology Technical Research DepartmentClassification: Highly TechnicalType of Transaction: G2B

Who may avail: Proponents Offering Innovative Materials or Building System for Housing Construction which are not included in the list of Philippine National Standards (PNS)

83

Duration of Day

1.1 Submission of application to AITECH Secretariat

AITECH Secretariat checks if documents are complete and accepts application None 1 hour Day 1 Client, AITECH Evaluator

1.1.1If complete: Issuance of Order of Payment for Evaluation Fee and follow 1.2

AITECH Secretariat issues Order of Payment None 20 minutes AITECH Evaluator

1.1.2

If not complete: Issuance of Compliance Form Note: Once client complied the

documents required return to step 1.1

AITECH Secretariat issues compliance form None 20 minutes AITECH Evaluator

1.2 Pay the evaluation fee at the NHA Treasury

NHA-Treasury accepts payment and issues Official Receipt (OR)

Php 20,403.72 for One (1) to Four (4) Storey Php 30,122.82 for Five (5) Storey and Above

30 minutes Note: Duration may

vary depending on

waiting time if there

are other payees

Day 2 Client, NHA Treasury

1.3 Submission of the OR to AITECH Secretariat AITECH Secretariat accepts copy of OR None 5 minutes Day 2 Client, AITECH Evaluator

PHASE 1: Submission Phase

Submission Phase: 2 working days

Structural Design Analysis and Computation in Metric System signed and sealed (Structural Designer should be an ASEP Member) -do-


Building Specifications signed and sealed -do-

Cost Estimates of the applied technology (Direct Cost only) signed and sealed -do-Cost Comparison between the applied innovative technology , material and the conventional (see attached suggested format) -do-

AITECH Secretariat/Members (at least three (3))

Photocopy of PRC ID of licensed professionals (per discipline i.e, structural, architectural, plumbing, electrical, mechanical, if necessary) -do-

Technology Power Point Presentation (e-file copy) -do-List of Completed and On-going Projects using the applied technology /material (List should include project name and owner, location and no. of units) -do-

From the Proponent

Ocular inspection of Plant, Completed and On-going Projects using the applied technology note: after presentation

White/Blue print of signed and sealed Building Plans (3 sets-20” x 30” and and 3 sets-A3)

84

Duration of DayCLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE

2.1

Evaluation of the Submitted Documents with consolidated reports Note: AITECH Secretariat to require

client documents as per evaluation. The

evaluation time is on hold until client

submits required documents.

AITECH Secretariat evaluates the submitted the documents None 16 working days Day 3-18 AITECH Evaluator

2.2 Review of Consolidated Report Head of the AITECH Secretariat reviews the consolidated report None 1 day Day 19 Head, AITECH Secretariat

3.1 Presentation of Technologies Client presents technology before the AITECH Committtee Members None 0.5 day Day 20 AITECH Committee

Members, Client

3.2 Deliberation of Technologies which includes:

3.2.1Presentation of Consolidated Reports to AITECH Committee members and rating of technology

Head of AITECH Secretariat presents consolidated reports to the AITECH Members and provides scores as per agreed by the members

3.2.1.1If technology passed in the deliberation: Signing of the Board Resolution

AITECH Committee Members signs the Board Resolution

3.2.1.2

If technology failed in the deliberation: End of Transaction or Committee requires additional documents as per agreed in the deliberation Note: Once the documents required are

complied with and found in order, return to

step 3.2.1 or follow 3.2.2 depending on the

time of submission of the client

AITECH Secretariat prepares report on documents required by the committee and submits to the client

3.2.2Route the consolidated report and board resolution to the concerned AITECH Members

AITECH Secretariat routes consolidated report and board resolution for the signature of the committtee members None 3 days Day 21-23 AITECH Secretariat

PHASE 2: Evaluation Phase

PHASE 3: Presentation, Deliberation and Inspection Note: Meeting is conducted quarterly and schedule depends upon availability of the committee members. Application that passed complete evaluation before the scheduled meeting will present and be

deliberated. Clients included in the list of presentors will be informed 5 working days before the meeting.

AITECH Committee Members

Evaluation Phase: 17 working days

None 0.5 day

85


3.3 Conduct of Plant and Site Inspection AITECH Committee Secretariat/ Members conduct plant and site inspection

Proponents shall shoulder the transportation, accomodation and other incidental expenses of the AITECH secretariat as per Section 15 of Amended Implementing Guidelines of AITECH

1 day if within Metro Manila 3 days if outside Metro Manila 5 days if outside the Philippines

Day 24

Day 24-26

Day 24-28

AITECH Secretariat/Committee Members, Client

4.1Draft recommendation to be submitted to GM for endorsement to HUDCC Chair

AITECH Secretariat drafts recommendation to be submitted to GM for endorsement to HUDCC Chair None 3 days Day 29-31 AITECH Secretariat

4.2 Signing of the Endorsement GM signs the endorsement None

3 working days Note: Duration may

vary depending on

the availability of the

GM

Day 32-34 GM

4.3 Submission of Endorsement to HUDCC AITECH Secretariat submits endorsement to HUDCC None 1 day Day 35 AITECH Secretariat

4.4HUDCC Chair approves recommendation and signs AITECH Accreditation Certificate

HUDCC Chair approves recommendation and signs AITECH Accreditation Certificate None


vary depending on


HUDCC Chair

Day 36-38 HUDCC Representative and HUDCC Chair

4.5Secures approved AITECH Accreditation Certificate and informs Proponent

AITECH Secretariat secures approved AITECH Accreditation Certificate and informs Proponent None 1 day Day 39 AITECH Secretariat

4.6 Receives signed/approved AITECH Accreditation Certificate

Client receives signed/approved AITECH Accreditation Certificate None 1 day Day 40 AITECH Secretariat

Issuance of Certificates: 12 working days Summary: Submission - Evaluation 19 working days

Total: 33-40 working days depending on the deliberation result and location of the plant and site

* On-hold, waiting for AITECH Meeting Schedule Presentation - Issuance of Certificates: Passed at Deliberation: 14-18 working days Additional Documents Required by the Committee: 17-21 days

PHASE 4: Issuance of Certificates Note: maximum duration considered

Presentation, Deliberation and Inspection: Passed at Deliberation : 2-6 days Additional Documents Required by the Committee: 5-9 days Note: Duration depends on the location of plant and site

86

2.



External Services

ACCREDITATION OF INNOVATIVE TECHNOLOGIES FOR HOUSING (AITECH) MATERIALS ONLY (WALL PANEL/MATERIAL, ROOFING, FLOOR SYSTEM ETC.)



FOR BUILDING SYSTEMCompany Profile supported with Registration Certificate from SEC for corporations, DTI for soles proprietorship or CDA for cooperatives


Audited Financial Statements which shall include Accountants Statement and Income Tax Return stamped and duly received by the BIRBureau of Internal Revenue; Registered Accountant

Copy of Title of Patent (if applicable) Intellectual Property Office

Technology Brochures From the Proponent

Technical Manual -do-

Economic Life Span (signed and notarized warranty, see attached suggested format) -do-

Sample Material (1 only) -do-

Video Presentation on the Correct Construction Methodology -do-Test ResultsNote: Tests should be conducted on suggested accredited testing agencies/ laboratories

Submit any of the test/s listed hereunder which is/are only applicable to the technology MATEST or other DPWH accredited agencies / laboratories (02) 642-0664DOST 837-2071 / UP-BRS 981-8500FPRDI 049-5362360 for Fire Testing (non-operational) Foreign Laboratories provided Foreign Trade Test results shall be accompanied by a letter of Certification from the Embassy where the tests were conducted

Moisture Test Compressive Fire TestTensile Test Other Necessary Test

Cost Comparison between the applied innovative technology , material and the conventional (see attached suggested format) -do-

Working Drawings with Connection Details From the Proponent

Material Specifications -do-

Selling Cost and Cost Estimates of the applied technology/material (Direct Cost only) signed and sealed -do-

87





1.1.2








vary depending on


are other payees



2.1









Technology Power Point Presentation (e-file copy) -do-List of Completed and On-going Projects using the applied technology /material (List should include project name and owner, location and no. of units) -do-

Ocular inspection of Plant, Completed and On-going Projects using the applied technology note: after presentation AITECH Secretariat/Members (at least three (3))


Submission Phase: 2 working days PHASE 2: Evaluation Phase


88



Members, Client






3.2.1.2











Day 24

Day 24-26

Day 24-28





None 0.5 day AITECH Committee Members

89






vary depending on


GM

Day 32-34 GM





vary depending on


HUDCC Chair







* On-hold, waiting for AITECH Meeting Schedule



Presentation - Issuance of Certificates: Passed at Deliberation: 14-18 working days Additional Documents Required by the Committee: 17-21 days

90

3.



External Services

ACCREDITATION OF INNOVATIVE TECHNOLOGIES FOR HOUSING (AITECH) SEPTIC TANK APPLICATION



FOR BUILDING SYSTEM (all in three sets)Company Profile supported with Registration Certificate from SEC for corporations, DTI for soles proprietorship or CDA for cooperatives


Audited Financial Statements which shall include Accountants Statement and Income Tax Return stamped and duly received by the BIR Bureau of Internal Revenue; Registered Accountant

Copy of Title of Patent (if applicable) Intellectual Property OfficeTechnology Brochures From the ProponentTechnical Manual -do-Economic Life Span (signed and notarized warranty, see attached suggested format) -do-Sample Material (1 only) -do-Video Presentation on the Correct Construction Methodology -do-Test ResultsNote: Tests should be conducted on suggested accredited testing agencies/ laboratories

Submit any of the test/s listed hereunder which is/are only applicable to the technology

For Material Test:MATEST or other DPWH accredited agencies / laboratories (02) 642-0664DOST 837-2071 / UP-BRS 981-8500 Effluent TestLLDA 286-6143 /286-6123Foreign Laboratories provided Foreign Trade Test results shall be accompanied by a letter of Certification from the Embassy where the tests were conducted

Material Test

Effluent test

Working Drawings with Connection Details From the ProponentMaterial Specifications -do-Selling Cost and Cost Estimates of the applied technology/material (Direct Cost only) signed and sealed -do-Cost Comparison between the applied innovative technology , material and the conventional (see attached suggested format) -do-


Technology Power Point Presentation (e-file copy) -do-91





1.1.2








vary depending on


are other payees



2.1







List of Completed and On-going Projects using the applied technology /material (List should include project name and owner, location and no. of units) -do-

Ocular inspection of Plant, Completed and On-going Projects using the applied technology note: after presentation AITECH Secretariat/Members (at least three (3))



Submission Phase: 2 working days

PHASE 2: Evaluation Phase


92



Members, Client






3.2.1.2











Day 24

Day 24-26

Day 24-28





None 0.5 day AITECH Committee Members

93






vary depending on


GM

Day 32-34 GM





vary depending on


HUDCC Chair







* On-hold, waiting for AITECH Meeting Schedule



Presentation - Issuance of Certificates: Passed at Deliberation: 14-18 working days Additional Documents Required by the Committee: 17-21 days

94

4.

1.1 Submission of application for evaluation

NHA-HTTRD Admin accepts letter of application for evaluation and forwards to HTTRD Manager None 20 minutes Day 1 Client

1.2 Forward the Application to TRD for evaluation

HTTRD Manager forwards the application to TRD for technical evaluation None 20 minutes

1.3 Conduct of evaluation The evaluator conducts evaluation based on the existing building standards and NHA specifications None 7 days Day 2-8

1.4.1

If found in order: Drafts letter addressed to DPWH for further evaluation to be signed by the General Manager

NHA-HTTRD drafts letter addressed to DPWH for further evaluation and submits to the GM for signature None 1 day Day 9

Signing of the letter GM signs the letter None


vary depending on

the availability of

the GM

Day 10-12

Submission of the letter with the attached technical documents to DPWH

NHA-HTTRD submits letter with the attached technical documents to DPWH and go to step 2.1 None 1 day Day 13

External Services



REVIEW/EVALUATION OF RESILIENT HOUSING - NEW TECHNOLOGY BUILDING SYSTEM

Office or Division: Housing Technology Technical Research DepartmentClassification: G2B, G2GType of Transaction: ComplexWho may avail: Proponents whose technologies are AITECH Accredited

Letter of request for evaluation and approval addressed to HTTRD Department Manager

-do-Complete Set of Plans (Architectural, Structural, Electrical including design analysis, Plumbing, other necessary plans)

From the Proponent

Building Specifications/Technical Specifications -do-Cost Estimates which includes detailed estimates and summary of estimates -do-Structural Design Analysis -do-Standard Title Block Reference NHA-HTTRD

PHASE 1: Submission and NHA Evaluation Phase


95

1.4.2 If not in order: Drafts letter to client for compliance of the comments

NHA-HTTRD drafts letter addressed to the client for compliance on the comments signed by the HTTRD Manager None


vary depending on

the availability of

the HTTRD

Manager

Day 9-11

Accepts letter with attached checklist for compliance

Client receives the letter with the attached checklist for complianceNote: Once the client prepared the documents for compliance

return back to step 1.1 until documents are found in order

None 1 day

Day 11- ___ transaction on hold until client submitted compliance

2.1 Accepts documents for evaluation DPWH-Bureau of Design (BOD) accepts documents None 1 day Day 142.2 Conduct of evaluation DPWH-BOD conducts evaluation None 7 days Day 15-21

2.2.1

If found in order: DPWH Approval and Signing of the Plans and go to step 2.3

DPWH-BOD drafts letter of approval and signs the plans

3 days Note: Duration may

vary depending on

the availability of

the signatories

Day 22-24

2.2.2If not in order: Submission of Letter and Checklist of Compliance to NHA

NHA receives letter and Checklist of Compliance from DPWH and informs the client 1 day Day 22

Acceptance of the DPWH Checklist of Compliance

Client receives the letter with the attached DPWH checklist for complianceNote: Once the client prepared the documents for compliance return back to step 1.4.1 until documents are found in order

1 day

Day 23 - ______transaction on

hold until client

submitted

compliance

2.3 Receipt of approved documents and plans duly signed by the DPWH

NHA receives approved documents and plans duly signed by the DPWH 1 day Day 25

2.4 Signing of the Plans NHA's designated signatories including the GM signs the plans

5 days Note: Duration may

vary depending on

the availability of

the signatories

Day 26-30

2.5 Informs and give copies of signed plans and documents to the client

NHA informs and give copies of signed plans and documents to the client 3 days Day 31-33

3.1Reproduction and Dissemination of the Approved Plans and Documents to the Regional Offices

TRD-HTTRD to reproduce and disseminate the approved plans and documents to the regional offices 7 days Day 34-40

Total: 40 working days

PHASE 3: Dissemination of the Approved Plans and Documents to the Regional Offices

PHASE 2: DPWH Evaluation Phase and Approval

96

1


G2B/G2GREGIONAL OFFICESCONTRACTORS/ DEVELOPERS WHO HAVE CONTRACTS WITH NHA NEEDING REVIEW

COMPLEX


INDEX OF DRAWINGS

MECHANICAL DRAWINGS

COVERSHEET

ELECTRICAL DRAWINGS

STRUCTURAL DRAWINGSARCHITECTURAL DRAWINGS

TERMS OF REFERENCE

Internal Services

E. ELECTRONICS

REVIEW / EVALUATION OF HOUSING PLANS AND SITE DEVELOPMENT PLANS OF NHA HOUSING PROJECTSAssistance for review of prepared plans upon the request of concerned Regional Offices. Assistance for review of prepare plans may be requested from HTTRD. However, mandatory review shall be required for projects: a) with areas 30 hectares and above, b) with multi-storey buildings, and c) for housing for victims of calamities and emergency situations. it is encouraged to be required of projects that deviate from the standard models or when the site is considered complicated due to its topography or other such features.

Office or Division:Classification:Type of Transaction:Who may avail:

HOUSING TECHNOLOGY AND TECHNICAL RESEARCH DEPARTMENT

TECHNICAL SPECIFICATIONS

D. MECHANICAL

REGIONAL OFFICES; CONTRACTORS/ DEVELOPERS WHO PREPARES THE PLANS

C. ELECTRICALB. PLUMBINGA. STRUCTURAL

DESIGN ANALYSES AND COMPUTATIONSELECTRONICS DRAWINGS

SANITARY/ PLUMBING DRAWINGS

97

1 Regional Offices; Contractors/ Developers requests and forwards plans and related documents for review and evaluation to HTTRD

1.1 Transmits set plans and related documents to HTTRD None 4 hrs Regional Office/ Contractors/ Developers

1.2 Receives plans and documents None 4 hrs HTTRD Administrative Officer

1.3 Reviews/ evaluates plans and gives comments/findings based on submitted documents

None 2 days

1.4 HTTRD Evaluators prepares report and submits to the immediate supervisor for validation

None 1 day

Day 2-4

1.5 HTTRD Manager signs approved documents and submits to HSSG Group Manager for endorsement to the NHA General Manager

None 2hr HTTRD Manager; HSSG Group Manager

1.5 Group Manager endorses to the NHA General Manager for approval and signature thru HFO

None 2 hr HSSG Group Manager; HFO; NHA General Manager

Note: Subject to availability of the GM

1.6 NHA General Manager forwards signed documents to HTTRD

None 2 hr NHA General Manager

1.7 HTTRD receives the approved and signed documents None 30 mins HTTRD Administrative Officer

2 Regional Offices; Contractors/ Developers requesting review receives approved documents

2.1 Returns approved and signed documents to Requesting Regional Office/ Contractors/ Developers with transmittal letter

None 1 hr30 mins

HTTRD; Regional Office/ Contractors/ Developers

TOTAL 5 DaysREVIEW / EVALUATION OF HOUSING PLANS AND SITE DEVELOPMENT PLANS OF NHA HOUSING PROJECTS is covered under RA 9485

Day 1

Day 5

PERSON RESPONSIBLEAGENCY ACTIONCLIENT STEPS PROCESSING TIME

Note: Two (2) Teams are in-charge of the review process. Reviews of more than 2 simultaneous projects shall be handled

on a first-in first out basis

Note: Additional 5 days shall be given for reviews needing amendment/revision prior to approval of HTTRD Manager

HTTRD Evaluator (2 Teams):Architectural- ArchitectStructural- Stuctural/ Civil EngineerPlumbing- Sanitary EngineerElectrical- Electrical EngineerMechanical- Mechanical EngineerFire Protection- FP Expert

FEES TO BE PAID

98

2


E. ELECTRONICSTECHNICAL SPECIFICATIONSTERMS OF REFERENCE

D. MECHANICAL

COVERSHEET

REGIONAL OFFICES; CONTRACTORS/ DEVELOPERS WHO PREPARES THE PLANS

INDEX OF DRAWINGSARCHITECTURAL DRAWINGSSTRUCTURAL DRAWINGSSANITARY/ PLUMBING DRAWINGSELECTRICAL DRAWINGSMECHANICAL DRAWINGSELECTRONICS DRAWINGSDESIGN ANALYSES AND COMPUTATIONS

A. STRUCTURALB. PLUMBINGC. ELECTRICAL


Internal Services

REVIEW / EVALUATION OF HOUSING PLANS AND SITE DEVELOPMENT PLANS OF NHA HOUSING PROJECTSAssistance for review of prepared plans upon the request of concerned Regional Offices. Assistance for review of prepare plans may be requested from HTTRD. However, mandatory review shall be required for projects: a) with areas 30 hectares and above, b) with multi-storey buildings, and c) for housing for victims of calamities and emergency situations. it is encouraged to be required of projects that deviate from the standard models or when the site is considered complicated due to its topography or other such features.

Office or Division: HOUSING TECHNOLOGY AND TECHNICAL RESEARCH DEPARTMENTClassification: HIGHLY TECHNICAL TRANSACTIONSType of Transaction: G2B/G2GWho may avail: -REGIONAL OFFICES

-CONTRACTORS/ DEVELOPERS WHO HAVE CONTRACTS WITH NHA NEEDING REVIEW

99

1 Regional Offices; Contractors/ Developers requests and forwards plans and related documents for review and evaluation to HTTRD

1.1 Transmits set plans and related documents to HTTRD None 4 hrs Regional Office/ Contractors/ Developers

1.2 Receives plans and documents None 4 hrs HTTRD Administrative Officer

1.3 Reviews/ evaluates plans and gives comments/findings based on submitted documents

None 7 days

1.4 HTTRD Evaluators prepares report and submits to the immediate supervisor for validation

None 1 day

Day 2-9

1.5 HTTRD Manager signs approved documents and submits to HSSG Group Manager for endorsement to the NHA General Manager

None 2hr HTTRD Manager; HSSG Group Manager

1.5 Group Manager endorses to the NHA General Manager for approval and signature thru HFO

None 2 hr HSSG Group Manager; HFO; NHA General Manager

Note: Subject to availability of the GM

1.6 NHA General Manager forwards signed documents to HTTRD

None 2 hr NHA General Manager

1.7 HTTRD receives the approved and signed documents None 30 mins HTTRD Administrative Officer

2 Regional Offices; Contractors/ Developers requesting review receives approved documents

2.1 Returns approved and signed documents to Requesting Regional Office/ Contractors/ Developers with transmittal letter

None 1 hr30 mins

HTTRD; Regional Office/ Contractors/ Developers

TOTAL 10 DaysREVIEW / EVALUATION OF HOUSING PLANS AND SITE DEVELOPMENT PLANS OF NHA HOUSING PROJECTS is covered under RA 9485

Day 10


Day 1

HTTRD Evaluator (2 Teams):Architectural- ArchitectStructural- Stuctural/ Civil EngineerPlumbing- Sanitary EngineerElectrical- Electrical EngineerMechanical- Mechanical EngineerFire Protection- FP Expert

Note: Two (2) Teams are in-charge of the review process. Reviews of more than 2 simultaneous projects shall be handled

on a first-in first out basis

Note: Additional 5 days shall be given for reviews needing amendment/revision prior to approval of HTTRD Manager

100

3

1 Concerned REGIONAL OFFICE/ STAFF DEPARTMENT Identifies issues/concerns on housing sites and design

HTTRD receives and assess the report on the identified issues/concerns on housing sites and design

None 1 day

Day 1

Concerned REGIONAL OFFICE/ STAFF DEPARTMENT

2 Concerned REGIONAL OFFICE/ STAFF DEPARTMENT Schedules/ conducts consultation meetings/ discussion

2.1 HTTRD Coordinates with the neighboring REGIONAL OFFICE/ STAFF DEPARTMENT, schedules/ conducts consultation meetings/ discussion on the identified issues

None 1 day

Day 2

REGIONAL OFFICE/ STAFF DEPARTMENT; HTTRD

2.2 Consolidates/collates best practices from Regional Offices for the drafting of policy/guidelines

None 2 days Day 3-4 HTTRD; REGIONAL OFFICES

2.3 Drafts the policy based on the consolidated references None 5 days Day 5-9 HTTRD


REPORT ON THE ISSUES/CONCERNS ON HOUSING SITES AND DESIGN REGIONAL OFFICES


Internal Services

FORMULATION OF GUIDELINES AND MEMORANDUM CIRCULAR (MC) ON HOUSING DESIGN AND SITE PLANNINGThe development is being done on a continuing basis to be able to be responsive to the environmental, institutional and social setting that keep on changing, and to be able to improve from past experiences and best practices. The procedures for this function entail varying degrees of consultations through meetings, workshops or seminars during the drafting stage. In some instances, orientation seminars and workshops will also need to conduct in disseminating the approved guidelines/

Office or Division: HOUSING TECHNOLOGY AND TECHNICAL RESEARCH DEPARTMENTClassification: HIGHLY TECHNICAL TRANSACTIONS

Note: Complicated Issues shall be needing additional days for the seminar & workshop to review/ study the issues

Type of Transaction: -G2GWho may avail: -REGIONAL OFFICES

-STAFF DEPARTMENTS


Note: Upon receipt of comments from the Regional Offices

101


3 Concerned REGIONAL OFFICE/ STAFF DEPARTMENT attends consultation meetings

3.1 HTTRD conducts consulation meetings/ disseminates draft policy to REGIONAL OFFICES/ concerned staff departments prior to finalization of guidelines/ proposals

None 1 day

Day 10

HTTRD; REGIONAL OFFICES

3.2 HTTRD Manager submits approved draft of guidelines/MC to HSSG Group Manager for review and/or endorsement to CPD

None 1 dayDay 11

HTTRD Manager; HSSG Group Manager

3.3 HSSG Group Manager endorses approved draft of guidelines/MC to CPD for review

None 1 day Day 12 HSSG Group Manager; CPD

3.4 CPD shall review the approved draft policy and return the same document to HTTRD for finalization

None 4 days Day 13-16 CPD

3.5 Finalizes the Guidelines/MC None 2 days Day 17-18 HTTRD3.6 HTTRD Manager recommends approval and submits to HSSG Group Manager for endorsement to NHA General Manager thru CPD

None 1 dayDay 19

HTTRD Manager; HSSG Group Manager; CPD; NHA GM

3.7 NHA General Manager returns approved Guidelines/MC to HTTRD thru CPD

None 4 hrs NHA GM; CPD

4 Concerned REGIONAL OFFICE receives approved Guidelines/MC

CPD submits a copy of the approved Guidelines/MC to Records for dissemination to all Regional Offices and Staff Departments

None 4 hrs CPD; Records

TOTAL 20 days

Day 20

Note: Additional 7 days shall be given to revise/amend as per GM's instruction

Note: Shall there be any revisions, additional 3 days shall be given to amend the draft policy prior to submission to CPD

Note: Shall there be any revisions, additional 3 days shall be given to amend the draft policy and return the revised draft to

CPD

102

4.

Duration of Day1 Concerned Regional Office/ Staff Department identifies and submit requirements based on the need and Approved Work Program

1.1 Concerned Regional Office/ Staff Department transmit the requirement

None

1 day Day 1

Concerned Regional Office/ Staff Department

1.2 HTTRD receives and assess the requirements None3 days Day 2-4

HTTRD Administrative Officer and Technical Staff

1.3 Prepares at least 3 schematic design based on approved work program including review of supervisor

None 3 days Day 5-7 3 HTTRD Architects

1.4 Division Manager approves the design for endorsement to the HTTRD Department Manager

None 1 day Day 8 HTTRD Division Manager

2 Concerned Regional Office/ Staff Department receives the approved design

Department Manager approves the design and submits to the Concerned Regional Office/ Staff Department for review and comments

None

1 day Day 9

HTTRD Department Manager; Concerned Regional Office/ Staff Department


Note: Duration of activity shall resume upon receipt of the approved design from the Concerned Regional Office/ Staff

Department

BASIC DESIGN PARAMETERS BASED ON THE NEED OF THE REQUESTING OFFICE CONCERNED REGIONAL OFFICE/ STAFF DEPARTMENTBUDGET REQUIREDMENT BASED ON THE NEED OF THE REQUESTING OFFICE CONCERNED REGIONAL OFFICE/ STAFF DEPARTMENT



Internal Services

PREPARATION AND DEVELOPMENT OF HOUSING TYPOLOGIES/ MODELS/ STANDARD DESIGN USING CONVENTIONAL BUILDING SYSTEM (SMALL SCALE: One Storey Dwelling Unit)It is the task of HTTRD to continue the development of schemes not only of house typologies and models, but of necessary facilities. Site planning also needs to adapt to changing requirements of the environment.

Office or Division: HOUSING TECHNOLOGY AND TECHNICAL RESEARCH DEPARTMENT

Classification: HIGHLY TECHNICAL TRANSACTIONS


-STAFF DEPARTMENTS

103


3 Concerned Regional Office/ Staff Department transmits the approved design

3.1 HTTRD receives approved design None

2.5 hrs

Concerned Regional Office/ Staff Department; HTTRD Administrative Officer

3.2 Prepares complete set of working drawings, cost estimates and technical specifications based on the approved scheme

None

10 days

Encoder: AUTOCAD EncodersArchitectural- ArchitectStructural- Stuctural/ Civil EngineerPlumbing- Sanitary EngineerElectrical- Electrical EngineerMechanical- Mechanical EngineerFire Protection- FP ExpertEstimates- Civil EngineersTechnical Specifications- Architect

3.3 Reviews set of plans, cost estimates and technical specifications

None1 day Day 21

Supervisor of above items; HTTRD Manager; HSSG Group Manager

3.4 Concerned officers sign complete set of plans and cost estimates and forward to HTTRD Manager

None

1 day Day 22

Concerned HTTRD Technical Officers/ Consultants; HTTRD Manager

3.5 HTTRD Manager forward complete set of plans and cost to HSSG Group Manager for signature and approval

None2.5 hrs Day 23


3.6 HSSG Group Manager presents approved plans and documents to NHA General Manager for final approval thru HFO

None1 day

HSSG Group Manager; HFO; NHA GM

Day 10-20

Note: Additional 3 days shall be given to revise/amend as per review

Note: Additional 3 days shall be given to revise/amend as per HFO's instruction

Note: 1 team is in-charge of the preparation. Simultaneous projects shall be handled in a first in-first out basis

Note: Subject to availability of the Managers

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3.7 NHA General Manager approves the documents and forward the signed documents to HTTRD

None 1 day Day 24 NHA GM

3.8 HTTRD receives the approved and signed documents None 2.5 hrs HTTRD Administrative Officer

4 Concerned Regional Office/ Staff Department receives approved complete set of working drawings, cost estimates and technical specifications

HTTRD disseminates approved complete set of working drawings, cost estimates and technical specifications with transmittal letter

None

1 day

HTTRD; Concerned Regional Office/ Staff Department

TOTAL 25 daysPREPARATION AND DEVELOPMENT OF HOUSING TYPOLOGIES/ MODELS/ STANDARD DESIGN USING CONVENTIONAL BUILDING SYSTEM (SMALL SCALE: One Storey Dwelling Unit) under

Multi-Stage Processing

Day 25

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5.

1 Concerned Regional Office/ Staff Department identifies and submit requirements based on the need and Approved Work Program


None

1 day Day 1












Internal Services

PREPARATION AND DEVELOPMENT OF HOUSING TYPOLOGIES/ MODELS/ STANDARD DESIGN USING CONVENTIONAL BUILDING SYSTEM (MEDIUM SCALE: Community Facilities)It is the task of HTTRD to continue the development of schemes not only of house typologies and models, but of necessary facilities. Site planning also needs to adapt to changing requirements of the environment.

Office or Division: HOUSING TECHNOLOGY AND TECHNICAL RESEARCH DEPARTMENT

Classification: HIGHLY TECHNICAL TRANSACTIONS


-STAFF DEPARTMENTS

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None

1 day Day 9




2.5 hrs



None

15 days



None1 day Day 26



None

1 day Day 27



Department

Day 10-25



107



None2.5 hrs Day 28



None1 day







None

1 day


TOTAL 30 days


Day 30

PREPARATION AND DEVELOPMENT OF HOUSING TYPOLOGIES/ MODELS/ STANDARD DESIGN USING CONVENTIONAL BUILDING SYSTEM ((MEDIUM SCALE: Community Facilities) under

Multi-Stage Processing


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6.

1 Concerned Regional Office/ Staff Department identifies and submit requirements based on the need and Approved Work Program


None

1 day Day 1










None

1 day Day 9




Department




Internal Services

PREPARATION AND DEVELOPMENT OF HOUSING TYPOLOGIES/ MODELS/ STANDARD DESIGN USING CONVENTIONAL BUILDING SYSTEM (LARGE SCALE: Multi-Storey Dwelling; Regional/District Offices)It is the task of HTTRD to continue the development of schemes not only of house typologies and models, but of necessary facilities. Site planning also needs to adapt to changing requirements of the environment.

Office or Division: HOUSING TECHNOLOGY AND TECHNICAL RESEARCH DEPARTMENTClassification: HIGHLY TECHNICAL TRANSACTIONSType of Transaction: -G2GWho may avail: -REGIONAL OFFICES

-STAFF DEPARTMENTS

109




2.5 hrs



None

25 days



None1 day Day 36



None

1 day Day 37



None2.5 hrs Day 38



None1 day



Day 10-35




110







None

1 day


TOTAL 40 days

Day 40

PREPARATION AND DEVELOPMENT OF HOUSING TYPOLOGIES/ MODELS/ STANDARD DESIGN USING CONVENTIONAL BUILDING SYSTEM (LARGE SCALE: Multi-Storey Dwelling;

Regional/District Offices) under Multi-Stage Processing

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Feedback and Complaints Mechanism

FEEDBACK AND COMPLAINTS MECHANISM

How to send a feedback Answer the Customer Feedback Form and drop it at the designated drop boxes found at every NHA office or at the Public Assistance Desk (PAD) at the lobby of the NHA Main Office

Contact Information

Website: nha.gov.ph Facebook page: National Housing Authority Telephone number: (02) 8790-0800 Email: [email protected]

How feedbacks and complaints are processed

For Online Concerns: 1. The Public Assistance Desk Officer compiles and records all feedback submitted. 2. Feedback requiring answers are collated and forwarded to the relevant offices.

For Walk-up Clients (Main Office): 1. The client shall present his case or inquiry to the desk officer in charge for the day. 2. The PAD officer shall provide the best solution to the problem at hand. For

complicated queries, the desk officer shall issue tracking form indicating the control number, date, purpose, and/or subject of inquiry and the unit/s where the client shall be referred to.

3. The PAD officer shall record the transaction in the PAD’s logbook. 4. The PAD officer shall then direct the client to proceed to the concerned office for

proper and appropriate action. Upon completion of the transaction, the client shall be requested to return the tracking form to PAD.

5. The desk officer shall receive and file the tracking form and shall update entry in the logbook.

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6. On a quarterly basis, all queries pertinent to housing assistance shall be collated and submitted to CPO as planning input while collated data pertinent to complaints against NHA officials and employees shall be submitted to Legal or Human Resources Management Department (HRMD) for proper action.

For Walk-up Clients (Project Level): 1. The client shall present his case or inquiry to the desk officer in charge for the day. 2. The PAD officer shall provide the best solution to the problem at hand. For

complicated queries, the desk officer shall issue Client’s Return Slip indicating the date when the client shall for the action taken thereon.

3. The PAD officer involved, with the support of the Project Administrative Unit, coordinated with the other project personnel to produce the required output and present it to the beneficiary upon his return.

Contact Information of CCB, PCC, ARTA

● 888 – Presidential Complaints Center ● 0908-8816565 – CSC Contact Center ng Bayan ● 478-5093 – Anti-Red Tape Authority

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LIST OF OFFICES

MAIN OFFICE ADDRESS : Elliptical Road, Diliman, Quezon City TRUNKLINE : (02) 8790-0800 FAX NO. : 928-4566

Office Address Local/ Telephone/Fax/Mobile Number

Office of the General Manager Elliptical Road, Diliman, Quezon City 8790-0800 local 300 8922-2460/8922-2987 8922-2058*

Office of the Assistant General Manager Elliptical Road, Diliman, Quezon City 8790-0800 local 310 8926-5214 8921-2530*

STAFF UNITS

Legal Department Elliptical Road, Diliman, Quezon City 8790-0800 local 140 8255-8022 8928-9177

Office of the Corporate Secretary Elliptical Road, Diliman, Quezon City 8790-0800 local 270 8928-5231*

Internal Audit Department Elliptical Road, Diliman, Quezon City 8790-0800 local 230 8376-5157

MANAGEMENT SERVICES GROUP (MSG)

Management Services Group (MSG) Elliptical Road, Diliman, Quezon City 8790-0800 local 320 8928-4961

Corporate Planning Department Elliptical Road, Diliman, Quezon City 8790-0800 local 320 8928-4961

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Office Address Local/ Telephone/

TeleFax*/Mobile Number

Corporate Operations and Systems Development Department Elliptical Road, Diliman, Quezon City

8790-0800 local 400 8921-7823

Human Resource Management Department Elliptical Road, Diliman, Quezon City

8790-0800 local 250 8922-7767

General Services Department Elliptical Road, Diliman, Quezon City 8921-5977* FINANCIAL SERVICES GROUP (FSG)

Financial Services Group Elliptical Road, Diliman, Quezon City 8790-0800 local 330 8928-5255*

Treasury Department Elliptical Road, Diliman, Quezon City 8790-0800 local 190 8928-8108 8921-7830*

Financial Management Department Elliptical Road, Diliman, Quezon City 8790-0800 local 330 8928-5255*

Accounting Department Elliptical Road, Diliman, Quezon City 8790-0800 local 150 8922-3964/8922-1912

HOUSING SUPPORT SERVICES GROUP (HSSG)

Housing Support Services Group Elliptical Road, Diliman, Quezon City 8790-0800 local 420 8929-5850*

Community Support Services Department Elliptical Road, Diliman, Quezon City 8790-0800 local 170 8923-0405*

Resettlement & Development Services Department Elliptical Road, Diliman, Quezon City

8790-0800 local 110 8926-5819

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Estate Management Department Elliptical Road, Diliman, Quezon City 8790-0800 local 180 8926-5820*

Commercial & Industrial Estates Department Elliptical Road, Diliman, Quezon City

8790-0800 local 220 8922-3002*

Housing Technology and Technical Research Department Elliptical Road, Diliman, Quezon City

8790-0800 local 420 8929-5850*

Project Operations Support Services Department Elliptical Road, Diliman, Quezon City

8790-0800 local 280 8922-3318

REGIONAL OFFICES NCR EAST SECTOR

East Sector Office Elliptical Road, Diliman, Quezon City 8790-0800 local 340/132 8243-8344*-HFO 8922-2467/8243-8344

Quezon City District Office Elliptical Road, Diliman, Quezon City 8209-6879/8709-6861*

Pasig/Marikina/Manggahan District Office Manggahan Floodway, Brgy. Sta. Lucia BLISS, Pasig City

8656-8114/656-8166 8645-5912

NCR NORTH SECTOR

North Sector Elliptical Road, Diliman, Quezon City 8790-0800 local 345 8922-2467

Malabon/Navotas/Valenzuela District Office

Bangus Ave. cor. Apahap St., Dagat-Dagatan, Navotas City

8282-6427 8282-6456*

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Caloocan District Office BAGONG SILANG RESETTLEMENT PROJECT Phase 1, Package 1, Area 1, Bagong Silang, Caloocan City

7506-6941

NCR WEST SECTOR

Manila District Office Masinop cor., Quezon Sts., Tondo, Manila

8254-5527* 8255-6190

San Juan/Mandaluyong District Office 365, Peralta Street, Old Sta Mesa, Manila, Metro Manila

8716-7582 8716-2433*

NCR SOUTH SECTOR

South Sector Office St. Andrew Ave., Maricaban, Pasay CityRm. 202, Diplomat Bldg., Roxas Blvd., Baclaran, Pasay City

8846-7844/8846-8829 8804-0519*

Pasay/Paranaque/Las Pinas District Office Rm. 202, Diplomat Bldg., Roxas Blvd., Pasay City 8846-7844/8846-8829 8804-0519*

Muntinlupa/Taguig/Pateros/Makati City District Office

Mindanao Ave., Maharlika Village, Western Bicutan, Taguig City

8838-4183 8837-1227*

REGION I & CAR I

Regions 1 & CAR 1 Office 4th Floor DBP Building, Lower Session Road, Baguio City

0998-968-7983 (074) 442-1778

Mt. Province/Benguet/Pangasinan District Office

0998-968-7981 (074) 442-1778

Abra/La Union/Ilocos Norte/Ilocos Sur/District Office (074) 442-1778

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REGION II & CAR II

Region II & CAR II Office 24 Dalan na Pappabalo St., cor. Mantunung, Regional Gov't Center (RGC), Carig Sur, Tuguegagrao City, Cagayan

(078) 844-4787

Cagayan/Apayao/Kalinga/Batanes District Office (078) 844-4787

REGION III

Region III Office Elliptical Road, Diliman, Quezon City 922-2467 (045) 963-0153 (045) 860-3952

Pampanga/Bataan/Zambales District Office

McArthur Highway, Bo. Maimpis, San Fernando City, Pampanga

(045) 963-0153 (045) 961-1248

Tarlac/Nueva Ecija/Aurora District Office Brgy. Burot, Tarlac City, Tarlac 0998-9687936 REGION IV

Region IV Office Elliptical Road, Diliman, Quezon City 922-3319 922-9820*

Laguna District Office SOUTHVILLE 1 - CABUYAO Brgy. Marinig, Niugan, Cabuyao City, Laguna

0998-968-7944

Cavite District Office Brgy. Poblacion 1 San Pedro, Gen. Mariano Alvarez, Cavite

(046) 506-0322 0998-9687942

Batangas/Quezon District Office 3/F Lipa City Hall, Lipa City, Batangas 0998-9687943

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Mindoro/Marinduque/Romblon/Palawan District Office

Blk. 5 Lot 7, Gov't Center & Nature's Park, Brgy. Sta. Monica Puerto Princesa City, Palawan

(048) 433-2636 ()48) 434-4031*

Rizal District Office NHA Ave., Brgy. Dela Paz, Bagong Nayon II, Antipolo City

637-2468/795-5424 261-1066

REGION V

Region V Office MRH Site, Villa Grande Homes, Brgy. Concepcion Grande, Naga City

(054) 472-3257 (054) 473-6552*

Albay/Catanduanes District Office Disaster Preparedness Center Bldg., Mayon Vista Brgy. Tuburan, Ligao City, Albay

(054) 884-5423

Camarines Sur/Camarines Norte District Office MRH Site, Villa Grande, Naga City (054) 431-1289

Sorsogon/Masbate District Office City Employees Village, Brgy. Cabid-an, Sorsogon City

(056) 578-5903

REGION VI

Region VI Office Elliptical Road, Diliman, Quezon City (033) 327-7217 (033) 314-7503

Negros Occidental District Office 3/F First Provincial Finance Center Bldg., Araneta cor. Rosario Sts., Bacolod City, Negros Occidental

(034) 445-5220

Capiz/Aklan/Antique District Office (033) 327-7217 (033) 321-6242

Iloilo/Guimaras District Office Brgy. Bakhaw, Mandurriao, Iloilo City (Aklan/Antique/Guimaras/Iloilo/Capiz

(033) 321-6242 (033) 503-6141

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REGION VII

Region VII Office 3/F Room 308, Machay Bldg., Gorordo Ave., Cebu City

(032) 383-7932 (032) 232-9048 (032) 232-9053*

Cebu District Office (032) 232-9053* (032) 232-9048

Bohol District Office (032) 232-9053* (032) 232-9048

REGION VIII

Region VIII Office Kandungganan Village Project, Calanipawan Rd., Sagkahan District, Tacloban City

(053) 832-4085 (053) 530-7631

Leyte 4,5/Southern Leyte District Office (053) 832-4085 (053) 530-7631

Leyte 1,2,3/Biliran District Office (053) 832-4085 (053) 530-7631

REGION IX Region IX Office Marawi Project Management Office

Marapas Residences, OBACH Compound, Purok 1A, Tomas Cabili, Iligan City

(062) 925-1384*

Zamboanga City/Zamboanga Sibugay/ARMM B (BASULTA- Basilan/Sulu/Tawi-Tawi) District Office

3/F WLK Bldg., Veterans Ave. Zamboanga City (062) 955-5291 (062) 922-5516

Zamboanga del Sur/Zamboanga Del Norte District Office

2/F Bajamunde Bldg., Alano cor. Magsaysay Sts., Pagadian City

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TeleFax*/Mobile Number REGION X

Region X Office Don Julio Pacana St., Puntod, Macabalan, Cagayan De Oro City

(088) 856-8778* (088) 856-8765

Cagayan de Oro/Misamis Oriental/Camiguin District Office

Don Julio Pacana St., Puntod Macabalan, Cagayan De Oro City

(088) 856-8778* (088) 856-8765

Bukidnon/Misamis Occidental/Lanao del Norte District Office

Don Julio Pacana St., Puntod Macabalan, Cagayan De Oro City

(088) 856-8778*

REGION XI

Region XI Office Conchu Bldg., Dakila Drive cor. A Pichon St., Davao City

(082) 221-2002 (082) 226-2819*

Davao Oriental/Compostela Valley District Office

Conchu Bldg., Dakila Drive cor. A Pichon St., Davao City

(082) 221-2002 (082) 226-2819*

REGION XII

Region XII Office 2/F JYSL Bldg., Arellano cor Balmores Sts., Koronadal City

(083) 520-2478* (083) 288-1694

General Santos City/Koronadal/South Cotabato/Sarangani District Office

73 Tieza St., Flaviano Bldg., Brgy. Dadiangas North, General Santos City

(083) 228-8650 (083) 553-2608*

REGION XIII

Region XIII Office Helen Tiu Bdlg., Pizarro St., Butuan City (085) 342-5279* (085) 553-2608*

Surigao City/Surigao North/Surigao del Sur/Dinagat Province District Office

(085) 342-5279* (085) 815-1201

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I. Mandates€¦ · implement a comprehensive and integrated housing program which includes housing...

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