I Competence, Awareness and Training Section 9.docx

7/18/2019 I Competence, Awareness and Training Section 9.docx

http://slidepdf.com/reader/full/i-competence-awareness-and-training-section-9docx 1/3

Quality Assurance Manual Document: CIV QAM

Competence Awareness & Training

Section 9

Rev: E 0

Date: 15/08/2009

Page: 1 of 3

Process flow for determining nd e!l"ting trining re#"irements





Section 9

Rev: E 0

Date: 15/08/2009

Page: 2 of 3

Process fow or determining and evaluating trainingrequirements

Purpose: This procedure describes the methods adopted to identifytraining needs to ensure personnel performing qualityrelated functions have the appropriate experience andinstructions to enable them to perform their functions

Scope: All personnel employed by Civcon performing duties hich

have an impact on construction or process quality

!b"ective: To ensure that all employees have the necessarycompetence# education# training and s$ills to carry out theduties assigned to them%

Step

Activity &esponsibility &eferencedocument

' The scope of the quality managementsystem or pro"ect is identi(ed

Contractsmanager

Quality Policymanual ) Contract

* The necessary personnel needed to achievethe scope or pro"ect requirements areidenti(ed

Contractsmanager

!rgani+ationcharts

, Competency requirements for each position

ithin the company or pro"ect aredetermined%

Contracts

manager

-ob descriptions

Procedures# .PA#processes or or$instructions

/ Suitable personnel are employed% Contractsmanager

Training Matrix

0 Training needs ) requirements for eachemployee are identi(ed% 1iscussion oftraining needs is also underta$en duringmanagement revie%

All personnel Training matrixMinutes ofmanagementrevie

2 A yearly training program is compiled andpersonnel are informed of the relevantcourses and dates%

!perationsManager )3uman&ecourses

Training program

4 Training is conducted%5xternal training is evaluated by the trainingprovider% 6nternal training is conducted by onthe "ob training% The e7ectiveness of thistraining is evaluated by the Site Agent )Contracts Manager ) Construction directorand by conducting internal audits andrevieing improvement requests% &ecordsshall be maintained%

&esponsibleperson

Training records Training matrixAudit reports6mprovementrequests

8 5mployee9s progress is continually monitored

throughout the course of the pro"ect%





Section 9

Rev: E 0

Date: 15/08/2009

Page: 3 of 3

;e employees are given induction and

aareness training# on their "ob requirementsand quality and safety matters% &ecords shallbe maintained%

'< Should quality ob"ectives# procedures#processes or or$ instructions be updated#aareness training on the applicabledocuments ill be given to the relevantpersonnel% &ecords shall be maintained

Managementrepresentative ) Contractmanagers

Training records

I Competence, Awareness and Training Section 9.docx

Documents

Transcript of I Competence, Awareness and Training Section 9.docx