Here is a list of Humber Press’s current case studies. This list will be updated periodically as new cases become available.For more information on using case studies, please contact humberpress@humber.ca.

Humber Press 2017Case Studies

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Bridgepoint Active HealthcareAuthor: Megan Suddergaard

Synopsis: Susan Himel was the Coordinator for the hospital-wide Livewell! strategy at Bridgepoint Active Healthcare, a hospital located in urban Toronto. In the fall of 2012, the Vice President of her department told her that the Redevelopment Steering Committee was very interested in implementing an organizational policy to prohibit smoking on the entire hospital property with the planned opening of the new, state-of-the-art building. She got an urgent call from her Director to be the lead on the development of this possible organizational policy, with a first task of collaborating with her Director to provide a briefing report to be presented at the next Senior Leadership Meeting, which was in a few weeks’ time. This report would assist their Vice-President to bring the Smoke Free Bridgepoint proposal to the Executive Team so they could decide whether or not to move forward with the policy. Susan recognized the multiple considerations required when implementing a settings-based health promotion initiative, and she wondered: what were the opportunities and barriers that she would need to present to the Executive Team so that they could make an informed decision?

Crossroads Day Reporting CentreAuthor: Jeanine Webber

Synopsis: On July 3rd 2009 at 11:30am, Parole Officer Smith contacted Morry Urich, Case Manager at the Crossroads Day Reporting Centre, and asked if Troy Matthew could be accepted into the program. Troy’s Statutory Release was suspended and this was the only way Troy would be re-released. Morry had to make the decision immediately.

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George Brown Job SearchAuthor: Adeesha Hack and Liz Romero

Synopsis: In April 2006, Marieta Silva sat down at her computer to begin a job search for an academic position in a college near her current home of Toronto, Ontario. She decided to start her job search with George Brown College and wondered in what departments and courses she could teach.

Hamilton Spectator: Victim Impact StatementAuthor: Nicola Winstanley

Synopsis: At 10:30pm on April 18th 2013, Paul Berton, Editor-in-Chief of the Hamilton Spectator, was wondering whether to include a victim impact statement along with the story planned for the following day’s paper. Julie Daly, wife of murder victim John Daly, had made the compelling statement that day in court, preceding the sentencing of her husband’s killer. But a report of the sentencing and a transcript of Julie’s statement published on thespec.com that same afternoon prompted Julie to call the city editor, Carla Ammerata, and ask that the story and transcript be removed to protect her privacy. Carla, unsure what to do, called Paul to ask how to proceed. Paul needed to decide quickly whether the story should go out as planned or not.

Healthy Babies, Healthy Children ProgramAuthor: Sharon Broughton

Synopsis: On March 12th 2010, Michelle Jackson, a Public Health Nurse for the Healthy Babies, Healthy Children Program of a Health Department in Southern Ontario, went to visit the home of Nicola Wilson, who disclosed she had tried to breastfeed and was unsure about it. When Michelle tried to assist, Nicola’s body language totally changed. She tightened up and appeared almost disgusted, looking away from the baby.

Chance EncountersAuthor: Donna O’Brien-Sokic

Synopsis: At 12pm on October 1st 2009, Matt Ieraci, Producer of the short documentary Chance Encounters, checked his shot list for the day. The crew had completed 2 of the 16 b-roll shots listed for that morning’s schedule. Matt wondered how to handle the situation.

Clement Housing Community CareAuthor: Linda Hill

Synopsis: Laura Miller was the Executive Director of Clement Housing Community Care, a supportive housing agency for frail older adults located in Toronto, Canada. On October 25th, 2009, three Personal Support Workers approached Laura Miller concerned about assisting four wheelchair bound clients to and from the dining room via a steep ramp and the impact on their personal back health. They informed Laura Miller that they did not want to continue to assist these clients.

Dixie Career Services (DCS)Author: John Charles Harris

Synopsis: In June 2013, Bill Clynne, Director of Finance at Dixie Career Services (DCS), a not-for-profit, Mississauga-based, organization providing employment services, was getting ready to provide program audit results to Sally Best, President of DCS. Having just gone through an exhaustive process of preparing one audit report for the funding agency with the Province of Ontario (Ministry of Training Colleges & Universities—MTCU) and another for the Federal Government (Citizenship and Immigration Canada—CIC), Bill wondered whether it might be appropriate to recommend streamlining the audit process.

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Humber College PlagiarismAuthor: Amanda Baskwill

Synopsis: On March 26th 2010, Professor Jim Walberg, an instructor at Humber College in Toronto, Ontario, met with Maria Lee about her assignment which software had shown to be copied from Geoff Gill. However, when Professor Walberg spoke to her, Maria accused Geoff of copying her assignment.

Malley Industries Author: Lydia Boyko

Synopsis: On March 2nd, 2013, Terry Malley, president and CEO, Malley Industries, was preparing to write a speech intended for employees at two Town Hall meetings on company premises on March 4th. In February, Malley Industries, a family-owned specialty-vehicles manufacturer based in Dieppe, New Brunswick, released five employees, the last of 12 layoffs over 12 months. No other terminations were planned. But the rumour mill was working overtime. Terry and his executive team heard “through the grapevine” that many among the 60 employees left were concerned this “bloodletting” was not over. There was talk on the shop floor of the business “going under”. It was time to deal with the rumours head-on.

MoviemaniaAuthor: Chandra Hodgson

Synopsis: On March 14th 2009, on his second day as store manager of MovieMania, Steven Mills was contemplating how to solve his staffing issues. Hired specifically to turn the culture of the store around from an unprofitable and poorly managed franchise to a smoothly running operation, he had plans to work with the staff and motivate them to improve their work ethic. However, he now realized that he wanted 100% turnover in his staff as soon as possible as a result of a robbery the night before which looked like an inside job. He had no working relationship with any of the staff and didn’t know who to trust. He wondered how to proceed.

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Regent Park & YCAPPAuthor: Arun Dhanota

Synopsis: In the afternoon of August 17th 2005 at approximately 12:00pm, Irene Marynowicz, Supervisor of the Youth Court Action Planning Program (YCAPP), sat in her office looking over her file for Martin Awolowo, contemplating whether he was an appropriate client for YCAPP. Irene had to decide whether or not YCAPP could work with Martin and if so, what would be his plan of service. She had until Court reconvened at 2:00pm to make her decision.

Seneca Digital Trends and Culture CourseAuthor: Kevin Pitts

Synopsis: On December 8th 2011, Amelia Cardoza (a full-time professor at Seneca College in Toronto) was sitting in her office reviewing the informal student feedback she had requested during the last class of her Digital Trends and Culture course. The mixed results caused Professor Cardoza to pause and reflect. She wondered what changes, if any, she should make to the course to enhance the student experience and increase student satisfaction.

Trillium CollegeAuthor: Melisa Gallo

Synopsis: On a Monday morning in the fall of 2009 Carl Logan, Director of Student Life at Trillium College, found out about a student party that was going to be held in the neighbouring community. The party was advertised on Facebook as an ABC (Anything But Clothes), all-you-can-drink, Trillium-hosted event. Mr. Logan wondered how to address the situation.