Human rights and consumer protctn act.ppt
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Transcript of Human rights and consumer protctn act.ppt
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HUMAN RIGHTS AND
CONSUMER PROTECTION ACT
Mrs.DRISYA.V.R.2nd Year MSc Nursing
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• Second generation rights
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Three Responsibilities of State
• To respect your human rights
• To protect your human rights
• To fulfil your human rights
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SUBSTANTIVE RIGHTS
• Right to life• Freedom from torture• Freedom from slavery• Right to a fair trial• Freedom of speech• Freedom of thought, conscience and religion• Freedom of movement
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Definitions
• Consumer
A Consumer under the Act is:" One who buys any goods, hires
and service/services for a consideration which has been paid or
promised or partly paid and partly paid and partly promised
under any system of deferred payment."
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SERVICE means service of any description which is made available to potential users and includes provisions of facilities in connections with:-• Banking• Financing insurance
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• Transport• Processing• Supply of electrical or other energy• Board or lodging or both• Housing construction• Entertainment
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Consumer protection councils
• Central consumer protection council.
• State consumer protection councils
• The district consumer protection councils
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• Meetings:-Number of meetings:-Not less then 2 meetings
every yearTime and place:- Depends on the chairman
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• Meetings:-Number of meetings:- not less then 2 meetingsTime and place:- as decided by the chairman
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Patient Responsibilities
• Providing accurate information about present illness and past medical history and wishes for your medical care.
• Seeking clarification when necessary to fully understand health problems and the proposed plan of care.
• Following through on agreed plan of care. • Considering and respecting the rights of
others.
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• Being courteous. • Providing accurate information for insurance
claims and working with the Health System to make payment arrangements when necessary so that others can benefit from the services provided here.
• Following visitation policies of Hospital.
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THANK YOU