Human Resources Management - 4
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Transcript of Human Resources Management - 4
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Welcome
HRM207Human Resources Learning andDevelopmentWeek 4
(Based on Noe and Winkler, 2009)
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Todays Agenda
Lecture Learning: theories and program design
- Introduction
- What is learnt? Learning outcomes- Learning theories
- Learning process
- Designing effective training programs
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Introduction
For training to be effective learning must occur.
But what is learning???
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Learning
Learningis a relatively permanent change in humancapabilities that is not a result of growth processes.
These capabilities are related to specific learning
outcomes.
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Learning outcomes
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Learning outcomes
As students you are probably most familiar with one
type of learning outcome: intellectual skills.
Do you agree with this
statement? Discuss.
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7 Learning theories
ReinforcementTheory
Social LearningTheory
Goal Theories
Need Theories
Expectancy
TheoryAdult Learning
Theory
Information
Processing Theory
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7 Learning theories activity
Carefully read the description of one of the seven learning
theories from the textbook (p125-134).
Independently, or in a small group, draw a graphical
representation (no words) of the learning theory.
In a few bullets points or a single sentence, add the
implications of the learning theory for training to your
drawing.
Be prepared to explain your work.
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Mental and physical processes of learning
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The Learning Cycle - Kolb
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Learning Styles - Kolb
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Age influences on learning
Trainers need to be aware of trainees ages to create alearning environment and develop materials that meet
their preferences.
Generation labelsBuilders 1925-1944
Boomers 1945-1964
Gen X 1965-1979
Gen Y 1980-1993
Gen Z 1994-
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Implications of the Learning Processfor Instruction
Employees need to know why they should learn
Learning consist of:
A statement of what the employee is expected to do or know (i.e.
performance).
A statement of the quality or level of acceptable performance (i.e.
criterion).
A statement of the conditions under which the learner is expected to
perform the desired outcome (i.e. conditions).
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Implications of the Learning Processfor Instruction
Employees need meaningful training content WHY?
Employees need opportunities to practise
WHY?
Employees need to commit training content to
memory
Reasons?
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Implications of the Learning Processfor Instruction
Employees need feedback WHY?
Employees learn through:
observation, experience, interacting with others
Employees need the training program to be properly
coordinated and arranged
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Learning outcomes and internal andexternal conditions
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Considerations in designing/deliveringeffective training programs.
Things to be considered include:
Training site/room
Selecting the trainer/s
Trainers responsibilities
Program design
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Training site/room
Comfortable and accessible
Quiet, private and free from interruptions
Adequate space for learners to move comfortably in
Adequate work space
Good visibility to allow learners to see each other, thefacilitator and the visuals and materials well
Air- conditioned
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Details to Consider When Evaluating aTraining Room
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Examples of seating arrangements
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Matching Training Rooms With LearningRequirements
What does all
this mean?
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Selecting the trainer
Internal v External trainer
Content knowledge
Training and presentation skills
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Trainer responsibilities
Preparation prior to the session
Training room management and set up
Engaging trainees
Managing group dynamics
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Program design
PROGRAM v COURSE v SESSION
Course parameters
Objectives
Training session plan
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Course Parameters
General pieces of information about the trainingprogram, including
course title
target audience
purpose
goals
time
number of participants
location
Prerequisitesfacilitator/s
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Objectives
Program objectives Broad summary statement of theobjectives of the program.
Course/session objectives Expected behaviours interms of outcome, standard and conditions.
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Session plan - Features
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Session plan - Example
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Conclusion
Recap of today
Essay due in two weeks (week 6 tutorial)
Any questions?