Human Resource Management Swati Jain

Prepared by Swati JainProprietary

Human Resource Management

Swati JainHead Strong


Human Resource Management


My Agenda

Bench Management

Overview

Key Success Factors


Revenue TargetRevenue Target

Resource Management

Plan must build

Around Business Plan

Bench BudgetBench Budget

Bench Management


A bench is a set of Unbilled resources in system.

Fulfillment of backfills/ new project requirements

New Lateral/ Campus Hires.

Existing Employees Rolling off from Current assignments

Bench & Key Elements

Attrition (Voluntary / Involuntary)

OutflowOutflow


Key Success Factors

Bench Engagement

Controlling Bench Cost

Periodic Tracking of Metrics and Data

Use of Automated Tools and Techniques


Bench Engagement

• Regular Communication • Town halls and Helpdesk

• Re-skilling via Training

• IP development

• Pre Sales


Controlling Bench Cost

• Bench Model: Composition and competency of bench by skill and level. Structure -Flat /common or Business Unit based

• Bench Cost Forecast

Financial Impact of unmanaged Bench/In-efficient Bench Mgt: Direct hit on EBITA/PAT


Continued...

• Demand V/s Supply

Validating and Maintaining forecast and current requirements received from delivery

Timely input to recruitment team for recruiting people


Periodic Tracking of Metrics and data

Centralized repository of Supply: people inventory by Skill, Assignment Details etc

Data speaks and enables right decisions

Metrics to be tracked:UtilizationBench AgeingBench Velocity


Tracking Metrics and data

Centralized repository of Demand:

Metrics to be tracked:Requirement AgeingJoining Ratio by Skill


Use of Automated Tools & Techniques

Human Resource Management Swati Jain

Business

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