Human Resource Final Project

8/14/2019 Human Resource Final Project

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Human Resource Final Project 201

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Acknowledgement

We are grateful to almighty Allah, the most benevolent, and the most

merciful for enabling us to accomplish this task successfully.

We feel much obliged to our parents, whose prayers and good wishes

have enabled us to reach this stage.

We are thankful to our teacher, for his help, advice, and guidance

during studies as well as in this project.

We are also thankful to all other people who contributed their time to

complete our projects.

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Sr.No Table of Contents

Pages

Introduction

3-7

Job Analysis

7-20

Recruitment and

Selection 21-27

Employee Orientation

28-30

Performance Appraisal

30-32

Employee Reward

33-34

References

35

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3. Laptop RAM 11.

SATA to USB Cable

4. Laptop hard disk 12. Display

Adapters

5. Laptop DVD-RW 13. LCD

Screens

6. BAGS for laptops 14.

Power Supply

7. Wireless Mouse 15.

Motherboards

8. USB key Board 16. Processors

Reconditioned Laptops

In this activity we will brought the lots of used and out of order laptops from

different cities and abroad (china), we will sell them after repairing which can

be repaired in view of cost incurred on them. For example: if we brought the

lot of mix laptops and by analysis we found that the VGA problem is very

normal in these laptops so we just change its VGA and clean it and give onemonth after sale free service to attract the customers.

Laptop Repairing Facility

In this activity we will repair the laptops to increase our services to laptop

customers.

Competitors

As far as competitors are concerned we are about to start this business from

Gujranwala so here we have following competitors:

1. Brain Tech Computers

2. Al-Aziz Computers

3. Stallion Computers

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All these are indirect competitors because none of them are providing laptop

accessories. For opening a new business regarding Laptops we have a

gigantic competition but providing laptop accessories is a competitiveadvantage for us.

Strengths and Weaknesses of Launching LEARs

Strengths of LEARs

First business that is providing laptop accessories in Gujranwala.

Reconditioned laptops with 1 month of free service.

Empowering people with innovative laptops.

Skillful employees.

Home service maintenance.

Weaknesses of LEARs

Cost Challenges like Transportation Cost.

Our competitors can also start laptop accessories business and can

give us really hard time in competition but for this purpose they willneed more capital.

Hiring skillful employees

Appraisal approach is not aligned with our strategy.

We will focus on delivering the best services by planning according to theenvironment thereby remaining politically neutral and creating strategies thatare in accordance with the economical situations of the country and in no wayviolate the social values of our society and make full use of the technologyavailable to us in order to make the best of our strengths while overcoming our

weaknesses and exploiting the opportunities as well as avoiding the threats.

Mission Statement

We are the first in the laptop industry that provide laptop accessories,

reconditioned laptops and laptop repairing facility under one roof

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Corporate mantra

Laptop solutions under one roof

Vision

Our vision is to become the leading wholesaler and retailer in the market of

computer accessories by promoting a culture of happiness

Core Value

Core values provide the framework of actions and decisions, our core values are

Efficient and Productive Culture

Open world for customers

Creative and innovative

Serving our customers

Keep update customers with IT invention and innovations

Determination with work

Promoting Culture of happiness

Equal opportunity framework

Becoming productive and contributive member of society

Providing the best there is and best there was and best ever will be.

HR Strategic Goals

Human resource plays a crucial role in overall composition of LEARs. This part works

just like fuel in engine so for that purpose we have following HR strategic objectives.

1. Achieve higher customer Value.

2. Recruiting skillful employees.

3. Promoting growth of employees.

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4. Attracting qualified employees by providing fair compensation.

5. Implement excellence-focus culture.

6. Focus on continuous improvement.

7. To provide equal opportunities framework for all employees.

Logo

Our logo is

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L E A R sSo l u


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Organizational Hierarchy

Job Analysis

According to our analysis we have found that at the start f our business we

need following persons

1. CEO (Chief Executive office)

2. Finance Manager

3. Marketing Manager

4. Human Resource Manager

5. Information Technology Manager

And here are their job descriptions and job specifications which were given

by us for better performance of our requirements.

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Job Description for CEO

Job Specification and Job Evaluation:

As CEO is also the owner of this business thats why there is no job specification and

job evaluation.

Planning:

Prepares and monitors strategies for ensuring long term financial feasibility ofthe organization.

Make plans for expansion of business.

Management:

Evaluates the top management of the company and has an eye on all the

employees generally and is the head of the appraisal policy and method

in theCompany.

Is the role model for setting culture of any organization?

Defines the responsibilities and authorities to the top management and lowlevel employees.

Hires and fires the employees and top management.

Community and Relationship:

Acts as a spokesperson and representative for the organization when buildingrelationships with peer organizations if needed.

Programmatic Effectiveness: Stays a breast with up to date trends related to the organizations product and

services and determine future trends likely to have impact on theorganization.

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Job Description & Specification of HUMAN

RESOURCE MANAGER

Company: LEARs (Laptop, economical, Accessories, Repairing)

Companys

Address:14D Munir Chowk near High Court, Gujranwala

Job Title: (Human Resource Manager)

Supervisor: Ahmad Daniyal (CEO) Email:[email protected]

m

Do You Supervise Other Employees?

Yes

No

If Yes, How Many?

Type of position:

Full-time

Part-time

Contractor

Hours worked: 40 / week

Starting Salary: Rs. 100 per

Hour

Responsible for handling the daily work regarding the HR department

Job analysis

Hiring and selection of employees Health and safety needs of the employees

Compensation plan

Personal planning and forecasting

Training employee

Job Specification

An MBA with minimum 3.0 CGPA with 3-4 years experience

Knowledge about this department as the benefits, working of thisdepartment

Knowledge of law and government

Good communication skills

Negotiation and conflict resolving skills

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Job Description & Specification of FINANCE

MANAGER


Companys


Job Title: (Finance Manager)


m


Yes

No

If Yes, How Many?

Type of position:

Full-time

Part-time

Contractor



Hour

Developing and analyzing financial models.

Monitoring the daily financial activities.

Allocating and analyzing the budget of all departments.

Managing the cost and cash flow.

Maximizing the profit of Organization

Maintains accounting controls by preparing and recommending policies androcedures.

Job Specification

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An MBA from a recognized institute with a minimum CGPA of 3.0.

He/she must be a specialized practitioner in finance. Holds 1-2 years of working experience.

He/ She can handle the accounting and treasury issues.

He/she must have knowledge of accounting, Mathematics, Economics, Administration and

Job Description & Specification of MARKETING

MANAGER


Companys


Job Title: (Marketing Manager)


m


Yes

No

If Yes, How Many?

Type of position:

Full-time

Part-time

Contractor

Intern



Hour

Manage all the marketing and advertising activities of the business.

Conducting marketing research. Analysis the research results and makes the strategy for optimization

Determine and manage the marketing budget Delivering marketing activities within agreed budget

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Companys

Address:

14D Munir Chowk near High Court, Gujranwala

Job Title: (Marketing Manager)


m

Job Specification

He should me MBA from recognized institute.

Strong effective communicator. Highly devolved teamwork skill.

He/she should have the skill to promote the product.

Expert in internet and social media for promoting the company product.

He/She should be a creative mind with new ideas for getting maximumprofit.

Job Description & Specification of IT MANAGER


Companys


Job Title: (IT Manager)


m


Yes

No

If Yes, How Many?

Type of position:

Full-time

Part-time

Contractor

Intern



Hour

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Companys

Address:

14D Munir Chowk near High Court, Gujranwala

Job Title: (IT Manager)


m

Manage and monitor the network of organization.

Keep up-to-date organization with new innovation.

Supervising the employees in repairing and refurbished department

Handle the technical customer problems.

Maintains companys data confidential and prevent from use of Hackers.

A BSc (CS) from a recognized institute with a minimum CGPA of 3.0.

He/she must be a specialized in network and computer administration.

Holds 1 years of working experience.

Diploma in repairing the laptops.

He/she must have knowledge of laptop accessories and networking.

Job Evaluation

Job evaluation is the process to judge the importance of particular duties of a

particular job. It is essential because it tells employees which duty is more

important and essential to perform. In job evaluations of our 4 manager. We used

ranking method in which we allocate certain rank to each job duty of all five

persons.

Human Resource Manager

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Job Evaluation

Job title: HR Manager Department:

Reports to: Education:

Experience: .. Supervisory title:

..

1. Do you regularly perform the supervisory duty?

1 2 3 4 5

Almost

always

Most of the

time

Sometimes Not often Not

applicable

2. Are you responsible for the daily work done by you?

1 2 3 4 5

Almost

always

Most of the

time


applicable

3. Do you ensure the accuracy of your work?

1 2 3 4 5

Almost

always

Most of the

time


applicable

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4. Are you well performing the responsibility of health and safety needs of the

employees?

1 2 3 4 5

Almost

always

Most of the

time


applicable

5. How efficiently you perform your training responsibilities?

1 2 3 4 5

Almost

always

Most of the

time


applicable

6. How much you are successful in achieving your goals/objectives?

1 2 3 4 5

Almost

always

Most of the

time


applicable

Total Score:

Marketing Manager

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Job Evaluation

Job title: Marketing Manager Department:



..

1. Does he manage all the marketing and advertisement of product?

1 2 3 4 5

Almost

always

Most of the

time


applicable

2. Does he deliver the all marketing activity within agreed budget?

1 2 3 4 5

Almost

always

Most of the

time


applicable

3. Does he very effective on media and advertisement?

1 2 3 4 5

Almost

always

Most of the

time


applicable

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4. Does he monitor the plan of marketing?

1 2 3 4 5

Almost

always

Most of the

time


applicable

5. Does he conduct the research before marketing?

1 2 3 4 5

Almost

always

Most of the

time


applicable

6. Does he analysis the result of research before marketing and how much effective

it?

1 2 3 4 5

Almost

always

Most of the

time


applicable

Total Score:

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FINANCE Manager

Job EvaluationJob title: Finance Manager Department:



..

1. Does he manage all the financial activities?

1 2 3 4 5

Almost

always

Most of the

time


applicable

2. Does he allocate and manage the budget of all departments?

1 2 3 4 5

Almost

always

Most of the

time


applicable

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3. Does he focusing on maximizing the profit of organization?

1 2 3 4 5

Almost

always

Most of the

time


applicable

4. Does he monitor the Financial Plan of Organization?

1 2 3 4 5

Almost

always

Most of the

time


applicable

5. Does he Providing Consultation regarding Financial Issue?

1 2 3 4 5

Almost

always

Most of the

time


applicable

6. Does he implement accounting policies and procedures?

1 2 3 4 5

Almost

always

Most of the

time


applicable

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Total Score:

IT Manager

Job Evaluation

Job title: IT Manager Department:



..

1. Does he manage all the computer network of Organization?

1 2 3 4 5

Almost

always

Most of the

time


applicable

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2. Does he keep up-to-date organization with IT inventions?

1 2 3 4 5

Almost

always

Most of the

time


applicable

3. Does he supervise employees in repairing the IT equipments?

1 2 3 4 5

Almost

always

Most of the

time


applicable

4. Does he monitor all the computer related activities?

1 2 3 4 5

Almost

always

Most of the

time


applicable

5. Does he supervise his assistant?

1 2 3 4 5

Almost

always

Most of the

time


applicable

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Total Score:

Recruitment and Selection

Recruitment Ad

WANTED!

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LEARs (Laptop, Economical, Accessories, Repairing andReconditioned)

LEARs is the first organization that provides you all in one laptop solution inGujranwala. It provides its customers new and refurbished laptops and all theaccessories under one roof. Our main focus towards our customers is toprovide superior customer value by our versatile customer services. We arefocusing on providing inspiring leadership to our employees by maintain anexcellence-culture approach.

Job Opportunities

Assistant HR Manager Assistant Marketing Manager

Assistant Finance Manager

Assistant IT Manager

Qualification and Experience

The candidates for the above mentioned posts must havethe following

MBA with respective specialization 3 to 4 years of experience in the related fields

Self motivator

Ability to work under stress

Strong communication and analytical skills

Please send your resumes with the recent photographs on the

given Email address [email protected]

Equally qualified both for male and female

Note: those who are not meeting the minimum criteria neednot to apply.

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Selection process

Advertisement

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Applications Received

Screening of Resumes

Interview

Short Listing

Joining

Letter of Selection

Letter of Rejection

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Following are the complete job description and specification about our

vacancies.

Job Description & Specification of Assistance

Finance Manager


Companys

Address:14D Munir Chownk near High Court, Gujranwala

Job Title: Assistance of Finance Manager

Supervisor: Usman Raza (Finance Manager) Email: [email protected]

Job Purpose

Assists manager by performing

related duties.

Type of position:

Full-time



Hour

Ability to managing the expenditure.

Up-to-date for financial information of Market

Monitoring daily financial activities

Advise Finance manager in managing financial issues.

Handling tax matters.

Job Specification

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An MBA from a recognized institute with a minimum CGPA of 3.0.

He/she must be experienced in financial advisory.

Holds 1-2 years of working experience.

He/she must have knowledge of accounting, Administration and Laws andorders.

Job Description & Specification of Assistance Marketing

Manager


Companys 14D Munir Chownk near High Court, Gujranwala


Supervisor: Saleem Ch (Marketing Manager) Email:[email protected]

Job Purpose

Assists manager by performing

Type of position:

Full-time



Report To Marketing Manager Keep update manager with market information Travel to clients if required. Communication with customers and satisfied them

Job Specification

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Strong communication, negotiation and influencing skills.

He/She must have MBA degree with 1 year experience Ability to multi-task. Strong teamwork and team building Skilled in using Microsoft Excel and PowerPoint, strong data

manipulation capabilities, familiarity.

Job Description & Specification of Assistance Human

resource Manager


Companys



Supervisor: Muniba Nazir (Human Resource Manager)

Job Purpose

Assists manager by performingrelated duties.

Type of position:

Full-time


Starting Salary: Rs. 50 perHour

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Companys



Supervisor: Muniba Nazir (Human Resource Manager)

Reports to HR Manager

He has to perform supervisory duties i.e. people working under the HR Assistant

Assist the HR Manager on the daily basis

Responsible for the daily work regarding the HR department

He is responsible to write the dairy of the HR Manager daily as to tell him what hewill do today.

Responsible to assist the HR Manager while the recruitment, selection, health andsafety plans etc.

Job Specification

Knowledge about this department as the benefits, working of this

department Knowledge of law and government

Administration and management

Good listening skills

Monitoring or supervisory skills

Job Description & Specification of IT Assistant

Manager

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Companys

Address:

14D Munir Chownk near High Court, Gujranwala

Job Title: Assistance of IT Manager

Supervisor: Usman Amin (IT Manager) Email:[email protected]

m

Job Purpose

Assists manager by performing related

Type of position:

Full-time



Hour

Advise IT manger In IT issues.

Monitor the daily computerized transactions.

Report all misconduct of IT equipment to manager.

Give information to new employee about working in IT department.

A BA/BSc from recognized institute.

He must have experienced in laptop market.

Holds 1 years of working experience.

He must know about the laptop and computer accessories and their uses.

Employee Orientation

Orientation of employees is very essential in any organization because due to this

employee easily understand the working culture, rules and regulations and

objectives of organization. We have some orientation objectives which are as fallow

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To reduce the anxiety in the mind of employees.

To provide guidance to deal the challenges while performing the job.

To provide the job satisfaction.

To ensure the importance of employees.

To gain quality performance from employees.

So in an unemployment world we want to keep only good employees and this can

only happen if we follow a good orientation process. Our orientation process will be

consist on following activities

Providing rules and regulation document to new employees which alsoinvolve benefits and compensation plans for future purposes.

Conducting an orientation session for new employees by HR Manager.

In orientation session all the goals, objectives, challenges and opportunities

of organization has been discussed.

After basic discussion like working hours, benefits and vacation then HR

assistance manager introduce new employees to their supervisors.

Then the survey of organization has been given to new employees.

Conduct a lunch with CEO for welcoming new employees.

Feedback from new employees regarding orientation process.

A good orientation process requires both time and commitment because a good

orientation leads you towards a productive environment and a bad orientation leads

you towards declining.

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Policy Document

IntroductionWelcome to the LEARs Organization. This policy document has been developed to

brief you about the policies and procedures of this organization and if you have any

question regarding these policies then you can consult your supervisor. This policy

document is bound to be changed and for any change you will be get updated.

LEARs

LEARs is the first organization that provides you all in one laptop solution inGujranwala. It provides its customers new and refurbished laptops and all theaccessories under one roof. Our main focus towards our customers is to

provide superior customer value by our versatile customer services. We arefocusing on providing inspiring leadership to our employees by maintain anexcellence-culture approach.

Our Mission is We are the first in the laptop industry that provide laptop

accessories, reconditioned laptops and laptop repairing facility under one

roof

Corporate mantra

Laptop solutions under one roof

Our Vision is Our vision is to become the leading wholesaler and retailer in

the market of computer accessories by promoting a culture of happiness

Following are the some policies and procedures of our Organization.

Office working hour will be open from 9 A.M until 5 P.M. All employees should

be at time and during hours if an employee outside the organization the

he/she will must tell his supervisor.

Attendance policy for any organization considered as very essential. In LEARswe followed strict attendance policy. Any person who continuously 3 days

absent from organization will be terminated from his job.

All employees are allowed to take unpaid leave for any illness or any urgent

piece of work.

Employees are paid on 5th of every month.

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Overtime has been given to those employees who work more than 40 hours

during a week. Overtime payment will be disused later.

Organization will give holidays of Eids, Quiad Day, Iqbal day, Hajj, to his

employees.

All regular employee can gain the health benefits from the organization.

Every employee will be provided for equal opportunity in the organization.

Telephones, computers and other office equipments will restrict used only for

office purposes.

Smoking and Alcoholic material is prohibited in the organization.

Any employee wants to resign from organization he will be asked to give

notice of this resignation two weeks before.

We are the organization that promote equal employment opportunity framework

Thanks for Joining Us

Performance Appraisal

Performance:

Performance includes quality of work and quantity of work done by the employee.

Appraisal:

Appraisal means the act of estimating or judging the nature of something or

someone works it can be judged according to predefined criteria...

Performance Appraisal in LEARs:

Performance appraisal will be held once in a year TQM (Total Quality Management)will be used and Ceo (owner) of the business will be directly involve in checking this

whole process to increase its soundness.

Total Quality Management In Line with Organizational Culture and

Justification:

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We will use TQM (Total Quality Management) appraisal approach. It may presume,

that TQM approach will contradict with our mission vision and culture in which

we have told that our business would be economical while we are doingperformance appraisal on setting at Total Quality Method.

We will provide services according to the demand of our customers whether a

customer demands cheap services or reliable services. According to the demand we

will provide services to our customers. Because due to inflation and recession in the

market majority of people cant buy new and expensive laptops so for them we will

provide economical and reliable second hand laptops with one month of free

services and for the other class of customers who wants to buy the latest and most

expensive laptops we will provide them on order and if they want genuine

accessories or quality repair services we will provide them as well. And for the

assessment of our employees work we will use total quality method. Each job will be

assessed on the above mentioned criteria the work would be analyze keeping in

view the demand of customer or business which was required from the employee.

Performance Evaluation Worksheet:

Ratings for

Employees

Needs

Improvem

ent

Meets

Expectatio

ns

Exceeds

Expectati

ons

Maintains Flexibility:

Adapts to new situations in a

positive manner.

Works well with others to

achieve organizational goals.

Is resourceful and generally

seeks work process

improvements.

Demonstrate

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credibility:

Performs work according tocurrent guidelines and

directives.

Customer Services:Treat all customers with

respect.

Addresses conflicts and

problems situations with

patience and tact.

Respond to customer needswithin agreed time frames.

Quantity of Work:

Work output matches the

expectations established.

Quality of Work:

Work results satisfy

organizations goal.

Leadership:

Empowers subordinate to

achieve objective.

Management:

Provides appropriate and

timely feedback.

Work Environment:

Promotes equal opportunity

and protects the rights of

employees

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Customers Feedback:

Employee Reward

Compensation plan:

Following is the compensation plan:

Evaluate jobs.

Rank the jobs between and among departments (hierarchy).

Financial Incentives:

Following are the financial incentives:

Eid Bonuses:

We will give special bonuses on the events of Eid to our employees.

Traveling Incentives for Marketing Employees:

We will provide traveling allowances to our marketing employees who would be

working in the field (going out for research purposes, founding new suppliers, for

marketing purposes) etc.

Medical incentives:

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We will set a specific fund for every employee in need of medical incentives.

Non Financial Incentives:Following are the non financial incentives

Entertainment Incentives:

We will provide lunch and tea facility to our employees for enhancing their

motivation.

Special Dinner Night:

Once in every month we will conduct a special dinner for our employees in which all

employees will sit together for dinner to increase unity among our employees.

Annual Increments:

Annual increments would be done after the analyses of quality and quantity of work

done by an employee.

Working Conditions:

Working conditions would be flexible (formal as well as informal) so that employeescan learn from their seniors and seniors can learn from their employees.

Salary Sheet

LEARs

SALARY FOR THE MONTH OF

Sr. Emp ID Name of Employee Cash/Cheque

Amount

Rs.

1 10001 HR Manager Cash 20000

2 10002 Finance Manager Cash 18000

3 10003 Marketing Manager Cash 19000

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4 10004 IT Manager Cash 12000

5 10005 Assistant HR Cash 9000

6 10006 Assistant Finance Cash 9000

7 10007 Assistant Marketing Cash 9000

8 10008 Assistant IT Cash 9000

9 Labor Low Level Cash 7000

112000

References

For successful completion of this project we have utilize different availableresources, from which we have obtain the required data. These resources liein both digital and analog form. Most of the information is obtain fromInternet, while a visit to laptop market is also made to get furtherinformation. We are thankful to our friends who are in the same businesscooperated with us allot.Resources

Jobdescriptions.com www.laptop.co.uk Google.com Humanresource.about.com Economic survey of Pakistan Wikipedia.com Blogged.com

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Plagiarismdetect.com Hrvillage.com

Human Resource Management 10

th

Edition by Garry Dessler Project Pack of Human Resource Management.

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