HUMAN RELATIONS

Ten Commandments of Human Relations

1. Speak graciously to people. 2. Smile at people.

5. Be cordial.

3. Call people by first name.4. Be friendly and helpful.

9. Be thoughtful of the opinion of others.

10. Be alert to give service.

7. Be generous with praise, be cautious with criticism.

6. Be genuinely interested in people.

8. Be considerate of the feelings of others.

To maintain good human relations:

1. Give compliments and praises freely. 2. Be fair always. 3. Keep secrets.4. Criticize or argue tactfully. 5. Admit your mistakes. 6. Recognize the merits of others' opinions.7. Be grateful always. 8. Give credit to whom credit is due. 9. Be honest. 10.Maintain a moderate level of humility. 11.Be kind, generous, and helpful.

12.Be friendly. 13.Be dependable, responsible, and keep

promises. 14.Be punctual. 15.Be resourceful, hardworking, and frugal. 16.Be cooperative in group undertakings. 17.Be firm with your reasoned convictions. 18.Shun vices. 19.Respect the convictions, beliefs, and

practices of others. 20.Maintain a decent and socially approved

love life. 21.Be a good, law-abiding citizen.

LEADERSHIP

Qualities of a LeaderAccording to Kagan and Havemann• Persistence• Dependability• Self-Confidence• Popularity• Good Speech• Participation in activities

According to Ruch• Physically Healthy• Greatly Energized• Easily Predictable• Aloof from the Masses• Not too far above the crowd• Knowledgeable on human motives• Consistent in unifying his followers

According to Morgan (almost the same with Kagan and Havemann)

Filipino Leaders advocate the ff. qualities:• High mental ability• Honesty (very important)• Credibility• Experience• Firmness in his convictions• Righteousness• Self-sacrifice• Knowledgeability• Willingness to take risk• Vision• With good human relations• With technical skill

L - Leadership is loyalty to God, country, and people.E - Enthusiasm, energy to help and serve others. A - Action, accomplishment, achievement.D- Dedication, discipline, dignity, dependability, de votion to duty, daring, determination, decisiveness for the general welfare.E - Excellence, exemplary work for others to follow and emulate.R - Reliability, responsibility, respect for the law and the rights of others, reconciliation for peace and unity, fairness in rewarding.S - Sincerity, service, self-sacrifice, social justice to make life better for mankind, self-confidence, oral proficiency.H- Hear the people talk about their objections. The objec tions may be overcome by an impassioned appeal.I - Interest the people more. Motivate them and use all kinds of motivation.P - Persist in pushing through the idea. Do not give up so easily.

Leadership Foundation Defines Leadership

1. Situational theory2. Personal behavior theory3. Supportive or participatory

theory4. Sociological theory5. Psychological theory6. Autocratic theory7. Supernatural powers theory8. Inheritance theory9. Accident theory10.Prestige theory11.Personality traits theory

Theories about the Emergence of Leaders

According to Statusa. Formal leaderb. Informal or Contributing leader

According to Managerial Gridc. Autocratd. Missionarye. Compromiserf. Deserterg. Executive

According to Manner of Participationh. Autocratici. Participatoryj. Free rein

According to Democratic Practicesk. Authoritarianl. Democratic

Kinds or Types of Leaders

Summarizing, the general functions of a leader are:a. Planningb. Organizingc. Staffingd. Directinge. Coordinatingf. Budgeting

These are acronymed POSDCORB.

General Functions of a Leader

That’s all folks!ALJENE M. SAGABAEN

Reporter