Human Inspection in a Digital WorldTIC Firms Must Self-Disrupt to Prevent Catastrophic Disruption

Disruptive Innovation is Here.

Companies around the world are using technology to break and re-form their

businesses, towards more productive and profitable processes.

Limitless Customer Demand

Demand is a growing constant in the TIC market. Companies around the world require testing, inspections, and certifications on an

ongoing basis.

Bolting On Growth

One of the ways global TIC firms respond to customer demand is the “bolt-on” strategy

of mergers and acquisitions.

State of TIC Firms: Worldwide

Customer demand and M&A activity have irreversibly altered the TIC landscape. Size is

king, and the business has become a staffing arms race.

Avoiding Disruption Risks Destruction

Change is scary. But change is happening. It’s time to self-disrupt, and invert the

competitive rules...or bury your head in the sand, and follow the lead of companies that

avoided disruption.

Cautionary Case: Kodak

As a stalwart film business, Kodak declared bankruptcy in 2012 despite identifying

digital photography as a potential source of disruption as early as the late 1970s.

Business Case: Wang Labs

Wang Labs, once a strong S&P 500 company, is but a distant memory for most, having actively avoided the general-purpose

computer market in favor of pure word processors.

It’s Simple. Disrupt or Die.

TIC firms that disrupt themselves see:• Improved scalability• Increased flexibility• Global standardization• Greater efficiency, productivity, and safety• Decreased operating costs• Increased profits• Higher customer retention

Making the Case for Digital Disruption

What Will You Do?How will you empower your inspectors to do more, do it

more quickly, and do it more efficiently?

Seamless Remote Inspections

E Y E S I G H T

SECURE

AUDIO &VIDEO

SECURE AUDIO &VIDEO

Pristine EyeSight enables field inspectors to get the help they need from expert colleagues on demand. Through live video on any device (even Google Glass), back-office specialists can remotely train staff, offer second opinions,

or certify results.

Expert Back-office Inspector

Junior/GeneralistField Inspector

How Inspectors Use EyeSight

1

2 Enrich Training

Streamline Field OperationsEasy access to remote experts reduces the need for double-staffed field calls, delivering improvement in inspector productivity, and dramatic cost reductions.

Virtual supervision and proctoring expedites training cycles; new staff members achieve competence faster, and cross-training is sped up.

3 Exponentially Increase ScalabilityWith “eyes on” a problem via video, inspectors can be in more places at all times, without wasting time in transit; the same staff can serve a far larger customer base.

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See EyeSight in action.

Call 888-567-4548 to set up a demo!