Human Factors in Aviation
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Transcript of Human Factors in Aviation
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Human Factors
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References• Handbook of Human Factors
and Ergonomics – Stanton et al• Human Factors in Aviation – Salas et al• Human Factor Guidelines for Auditors
ICAO doc 9806 • Human Factors Training Manual
ICAO doc 9683• CASA – Intro to HF• FAA documents and articles on HF• EASA – HF strategy for implementation• CAP-719 (ICAO Digest)
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Overview
Intro – The NASA HF Labs experience
What? Perception & On Ground
Why? And why now?
How? – Key points to ponder
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1950 2015
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Most accidents in the past: Were Maintenance Errors classified as Avoidable or Unavoidable
Today:Technical failures are relatively less andcontinuing to decline
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According to Boeing:
Today
80% accidents are caused by
Pilot Error
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RNAV, ADSB, PBN, Drones, NextGen, SESAR 2020
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Humans are Technology Managers
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Therein, lies the Complexity of understandingHuman Factors specifically
attributing to Safety
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Therefore, Human Factors isMultidisciplinary
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PEAR Model
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So, Human Factors deals with
Circadian CycleWork MotivationBlended Learning
Resonant LeadershipCRM, MRM, TEM, MEM
Soft skills, Interpersonal skillsConflict management, Stress & Fatigue
Cognitive, Social & Emotional Intelligence
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Emotion QuotientEmotional Intelligence
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The Butterfly Effect
Deterministic non-linear chaostheory
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Comparative Analysis by NASA experts:
It was determined that technical skills are not the only desirable traits a captain should have.
Failure of Leadership and ineffective crew communication were contributory factors.
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•Self-awareness – Recognize your own emotions and how they affect your thoughts and behavior. Know your strengths and weaknesses, and have self-confidence.
•Self-management – Able to control impulsive feelings and behaviors, manage your emotions, take initiative, follow through on commitments, and adapt to changing circumstances.
•Social awareness – Understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization.
•Relationship management – Develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.
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[email protected]: 12345678
Google Classroom:www.classroom.google.com
ID: u15bxqContact: Dr. Wali Mughni
[email protected]+92.321.8979014
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