Human Factors, Countermeasures & Design Principles

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Transcript of Human Factors, Countermeasures & Design Principles

Human Factors, Countermeasures & Design Principles

Emma Johansson, Volvo Group Trucks Technology

Outline

• Human Factors & Human Machine Interaction

• Human Error

• Countermeasures & Design Principles

– Understand driver inattention

– Safe Human Machine Interaction (HMI)

– Advanced Driver Assistance Systems (ADAS)

– Safety coaching services

Definitions

• Human Factors

– ’dicipline of optimizing Human

Performance in the workplace’.

– Interaction between people and

environment, procedures,

machines, and people.

• HMI

– Human Machine Interaction/

Interface.

Human Error

• If nothing physically is broke in an

accident, typically human error is

what is searched for.

Human Error

• Human error could be

seen as a symptom, not

a cause, of a system

which needs to be re-

designed

Leveson, 2011; Dekker, 2007

Human Abilities

• Important to acknowledge that human

behaviour is variable. Humans can be be

both bad and extremely good at:

– decision making and path planning in

complex traffic situations

– make prediction/anticipation of upcoming

events and behaviour of other road users

– Able to adapt and respond to novel and

unexpected scenarios

Human Abilities

• When designing vehicles and

related products and services:

– important to take into account

technical and human

limitations and abilities

• A key factor is how well

people and machines

together can avoid crashes

Countermeasures

• Understand driver inattention

• Create

– Safe Human Machine Interaction (HMI)

allowing for ’eyes-on-road’ and as little

manual interaction as possible

– Advanced Driver Assistance Systems

(ADAS) and automation

– Safety coaching services

Understand driver inattention

Understand driver inattention

• Significantly risky:

– Visual-manual demanding tasks,

e.g. texting on a cell phone

• Significant protective effect

– Non-visual demanding tasks, e.g.

talk on a hands-free phone

(Victor et al, 2014)

Understanding driver inattention- possible explanation to protective effect

• Engaging in secondary tasks can be a coping

strategy to stay alert, prevent from becoming

drowsy, prevent to do more risky tasks or let mind

“wander off”.

• According to drivers

– Boredom (monotonous drive, long hrs, well-designed

trucks with support systems, automatic gearbox etc)

– Social life (staying in contact with family and friends)

– Not stress (obs – long haul drivers in the group

interviewed in this particular study)

(Iseland, 2018)

Design safe Human-Machine Interaction (HMI)

Design safe Human-Machine Interaction

• HMI solutions that minimise visual

interaction (voice, Head-Up

Displays, haptic controls etc.)

• Standardised solution for nomadic

device integration

• Automatic ”drive mode” adaptation

of apps

• Interaction management –

intelligent prioritisation and

scheduling of information from

external apps

Design safe Human-Machine Interaction’European Statement of Principles’

Overall Design,

Installation,

Information presentation,

Interaction with displays and

controls,

System behaviour,

Information about the system.

Design Advanced Driver Assistance Systems (ADAS)

Driver assistance systems- examples of what Volvo offers its customers today

• Stay attentive: Distance Alert, Forward Collision

Warning, Driver Alert System (inattention)

• Maintain safe speed & distance: Adaptive Cruise

Control, Forward Collision Warning, Emergency Braking*

• Mitigate and reduce severity of rear-end

accidents: Emergency Braking*

• Drive within the lane: Lane Departure Warning* and

active support/intervention

• Avoid overtaking in critical situations: Lane

Change Support

* Mandatory in EU in Heavy Goods Vehicles since 2015

Adapted from Ohn-

Bar & Trivedi, 2016

Research Questions &

Design Guidelines

For passenger cars Advanced Emergency Braking Systems (AEBS) lead to a 38% reduction in

real-world rear-end crashes at low speeds. According to estimates by the European Commission,

AEBS could save more than 1,000 lives every year within the EU. (Fildes et al, 2015)

For trucks Forward Collision Warning (FCW) was associated with a statistically significant 22%

reduction in the rate of police-reportable crashes per vehicle miles traveled, and a significant 44%

reduction in the rear-end crash rate of large trucks. AEBS also was associated with significant

reductions 12% overall and 41% for rear-end crashes. (Teoh, 2020)

Systems needs to be designed with the driver in mind. If drivers dislike their systems they might

disable them and/or if they respond in a way not foreseen 0 benefit. (See for example JD Powers, 2019)

Driver assistance systems

Safety coaching services

Reports & connected

services for Fuel and

Safety management

Future offers: higher level of automation

Contact:

[email protected]

www.volvogroup.com

References

• Leveson, N. G. (2011). Engineering a Safer World: Systems Thinking Applied to Safety. MIT

Press, 2011. ISBN 978-0-262-01662-9.

• Dekker, S. (2007). Just Culture: Balancing Safety and Accountability, Ashgate Publishing, Ltd.

• Dekker, S. (2006). The Field Guide to Understanding Human Error. Ashgate Publishing, Aldershot,

U.K.

• Olson, R.L., Hanowski, R.J., Hickman, J.S., Bocanegra, J. (2009) Driver Distraction in

Commercial Vehicle Operations. DTMC75-07-D-00006.

• Victor, T., Dozza, M., Bärgman, J. Boda, C., Engström, J., Markkula, G. (2014). Analysis of

Naturalistic Driving Study Data: Safer Glances, Driver Inattention, and Crash Risk.

• Engström, J., Monk, C. A., Hanowski, R. J., Horrey, W. J., Lee, J. D., McGehee, D. V., Regan, M.,

Stevens, A., Traube, E., Tuukkanen, M., Victor, T., Yang, C. Y. D. (2013). A conceptual framework

and taxonomy for understanding and categorizing driver inattention. Brussels, Belgium: European

Commission. http://ec.europa.eu/newsroom/dae/document.cfm?doc_id=2671

References

• Iseland, T., Johansson, E., Skoog, S. & Dåderman, A. M. (2018). An exploratory study of long-haul

truck drivers' secondary tasks and reasons for performing them. Accident Analysis and Prevention,

117, 154-163, Article ID S0001-4575(18)30149-0.

• Volvo Trucks launches integrated system for services and infotainment - Volvo Trucks press release

(2017) http://www.volvotrucks.com/en-en/news-stories/press-release.html?pubid=21744

• J3016_201609 Taxonomy and Definitions for Terms Related to Driving Automation Systems for On-

Road Motor Vehicles https://saemobilus.sae.org/content/j3016_201609

• http://www.volvogroup.com/en-en/about-us/traffic-safety.html

• https://www.youtube.com/watch?v=8tqVX4HPHUU&feature=youtu.be

• European Statement of Principles (ESoP) on Human Machine Interface for In-Vehicle Information and

Communication Systems (1998). http://cordis.europa.eu/pub/telematics/docs/tap_transport/hmi.pdf

• Updated ESoP (2006). http://eur-

lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2007:032:0200:0241:EN:PDF

References

• Kelsch, J., Dziennus, M., Schieben, A., Schömig, N., Wiedemann, K., Merat, N., Louw, T., Madigan,

R., Kountouriotis, G., Ljung Aust, M., Söderman, M., Johansson, E. (2017). AdaptIVe Deliverable D3.3

Final functional Human Factors recommendations

• AdaptIVe project https://www.adaptive-ip.eu/

• interactIVe project: http://www.interactive-ip.eu/

• HAVEit project: http://www.haveit-eu.org/

• Ohn-Bar, E., Trivedi, M. M. (2016). Looking at Humans in the Age of Self-Driving and Highly

Automated Vehicles. IEEE Transactions on Intelligent Vehicles (T-IV).

• Fildes B, Keall M, Bos N, Lie A, Page Y, Pastor C, Pennisi L, Rizzi M, Thomas P, Tingvall C. (2015).

Effectiveness of low speed autonomous emergency braking in real-world rear-end crashes. Accid Anal

Prev. 2015 Aug;81:24-9.

• Teoh, Eric. (2020). Effectiveness of front crash prevention systems in reducing large truck crash rates.

• JD Power 2019 U.S. Tech Experience Index Study. https://www.jdpower.com

References

• ‘Volvo European Accident Research and Safety Report’ http://www.volvogroup.com/en-en/about-

us/traffic-safety.html

• ’Volvo Group Safety Vision’ http://www.volvogroup.com/content/dam/volvo/volvo-

group/markets/global/en-en/about-us/traffic-safety/volvo-safety-vision-poster-2016.pdf

• Wege, C., Larsson, P, Rydström, A. (2014). Safe Connectivity Recommendations. SICS project

report.

• VOLVO Connect: https://www.volvotrucks.com/en-en/services/optimized-business/volvo-

connect.html

• MACK trucks: https://www.macktrucks.com/-/media/files/parts-and-service/business-services/fleet-

management-services/lytx_brochure.pdf