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Transcript of Hum Taac100 e
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TA100Series AC100 TimeLine100
Fingerprint&RFIDCardTimeAttendanceSystem
UserGuide
WeMakeThingsEasy
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CONTENTS
5-7 Chapter1GETTINGSTARTED ViewingtheUserGuideintheInternet
TerminalIncludedAccessories IncludedPrintedMaterials
ActivatingTerminal
RegisteringTerminal
8-12 Chapter2BASICSIntroductiontoProducts
Overview
PowerOn/OButton
Keypad
Battery
Date/Time
VoiceControl TurnOn/O AdjustVolumeSecurityFeatures AdminAirm
CleaningTerminal CleaningtheBody CleaningtheFingerprintPrism
RestartingandResettingTerminal RestartingtheTerminal ResettingtheTerminal
13-16 Chapter3INSTALLATION&COMMUNICATIONSInstallationGuide MountonWall Flexi-Kit
Communications USBPort TCP/IPPort PowerSupplyPort
RS232/RS485/WiegandConnectionPort
CheckingtheGenuineTCMSV2
InstallationandSetupoTCMSV2
ConnectingTheTerminalstoTCMSV2
DeterminingTerminalNumber UsingTCP/IP UsingRS232 UsingRS485
UsingUSBtoDownload/UploadData
CommunicationKey
17-20 Chapter4USER EnrollingUser FingerprintEnrollment CardEnrollment PasswordEnrollment
FingerprintandPasswordEnrollment
VeriyingUser 1:1(OnetoOne)/1:N(OnetoMany) VoiceMessage
FingerprintVeriication PasswordVeriication CardVeriication
AddingUserInormation
DeletingUser
AccessLevel/Privilege
21-25 Chapter5SYSTEM GeneralSettings AdjustingDate/Time DateFormat SystemLanguage
Voice Volume(%) UserInteraceStyle
FingerprintSettings SettingThreshold ShowScore DeiningWorkCodes
UpdateFirmware
SystemInormation
NumberoUsersintheTerminal(UserCount)
QuantityoFingerprintTemplatesStoredintheTerminal(FPCount)
QuantityoAttendanceLogsSavedintheTerminal(AttLog)
NumberoAdministratorsRegisteredintheTerminal(AdminCount)
NumberoPasswordUsersAvailableintheTerminal(PasswordUser) NumberoTimeScannersHaveBeenUsedorVeriication(SLogs)
FreeSpaceInormation(FreeSpace)/DeviceInormation(DevIno)
LogInormation(LogOpt)
AlarmSuperLog AlarmAttLog RecheckMin
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5
TA100 SerieS model
CableProtectorTokeepcablesintact.
USBExtensionToconnect to the USB port o a computer oruploadinganddownloadingodata.
ScrewdriverUsethescrewdrivertoopenthebackplateoingerprintterminalandtoinstallthebackplateagainstawall.
SirenCableForconnectingtheterminaltoexternalsiren.
DC5VPowerAdaptorForsupplyingpowertotheterminal.
APacketoBoltsUsethescrewstoholdthebackplateotheterminalagainstawall.
RFIDCards(5pieces)* Exclusively for TA103-R model only
Forcardenrollmentandveriication.
CONTENTS
1GETTINGSTARTED
ViewingtheUserGuideintheInternetTheUserGuide isavailableinthepackagewhenyoupurchasedtheterminal.TheUserGuideisalsoavailableonlineatingertec.comanduser.ingertec.com.Choosethelan-
guagethatyoupreeroryourUserGuide.
TerminalIncludedAccessories
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AC100 model
CableProtectorTokeepcablesintact.
DC5VPowerAdaptorForsupplyingpowertotheterminal.
Tln 100 model
CableProtectorTokeepcablesintact.
USBExtensionToconnecttotheUSBportoacomputeroruploadinganddownloadingodata.
SirenCableFor connecting the terminal to externalsiren.
DC5VPowerAdaptorForsupplyingpowertotheterminal.
APacketoBoltsUsethescrewstoholdthebackplateotheterminalagainstawall.
RFIDCards(5pieces)Forcardenrollmentandveriication.
APacketoBoltsUsethescrewstoholdthebackplateotheterminalagainstawall.
CONTENTS
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7
8
Settingsof
WorkingTi
me &
Group
9
AssignUse
rsToWorkin
g
Group
For Time
Attendan
ceFuncti
ons
(Skipsteps
8&9ifyou
areNOTus
ingtimeatte
ndancefun
ctions)
5
6
7
4
TCMSV2
QuickS
tartGu
ide
Formorein
fogotoht
tp://user.f
ingertec.c
om
TCMSV2Installat
ion
Communica
tion
Settings
TCMSV2Ini
tialSetting
s
terminalto
computerin
stalled
withTCMSV
2
DownloadF
ingerprint
Templates
UserInform
ation
Fillupuseri
nformation
inTCMSV2
1 23
4 56
7 8
0
9
ESC
OK
M ENU
TCMSV2
Tim eC o n t ro lM
a na g em en tS ys
tem - V 2
SOFTWARE
INSTALLATI
ON
*RefertoTC
MSV2
Manual
SOFTWARE
SETTINGS
*Referto
TCMSV2
Manual
SOFTWAR
E
SETTINGS*Refer
to
TCMSV2Ma
nual.
SETALLifu
sing
bothfuncti
ons.
CONTENTS
IncludedPrintedMaterials
FingerTecComprehensiveDVD(withProductCodeandActivationKey) QuickStartGuide
Pamphlet
UserEnrollmentTemplateForm WarrantyCard
ActivatingTerminalToactivateterminal,connecttheterminalspoweradaptertoastandardpoweroutletandturnitonwiththepower.Todownloadthedataromtheterminal,youneedtohavetheproductkeyandactivationcodeortheTCMS.Theproductkeyandactivationcodes
canberetrievedontopotheTCMSV2manualbooklet.
IncaseyouloseTCMSV2productkeyandactivationcode,gotouser.ingertec.com/re-
trieve_key_user.phporretrieval.
RegisteringTerminalMakesurethatyouregisteryourterminalswarrantywithusatingertec.com/ver2/eng-lish/e_warranty.htm.
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L.E.DDisplayLCDScreen
Keypad
FingerprintSensor
TA100 SerieS model
RFIDCardInductionArea
Speaker
CONTENTS
2BASICS
IntroductiontoProductsFingerTecisarenownedbrandnameorcommercialproductsordooraccessandtime
attendancesystems.FingerTecoersawiderangeoproductstocatertothegrowing
needsorbiometricsproductsinoice/homeautomationaswellas insecurityindus-try.
FingerTecterminalsareloadedwithpowerulmicroprocessorthatcanprocessbiomet-
ricsauthenticationmethodsoraccuratepersonalidentiicationsandorcollectiono
precisedataortimeattendance.Inaddition,someingerprintterminalsaremadetoacceptcardveriicationasanaddedsecuritymeasure.
ThismanualcoverstimeattendancemodelsoFingerTecproductsromTA100series,
AC100modelandTimeLine100model.Theterminalactsasatooltocollectattend-
ancedata.Foraprocessingoattendancedata,FingerTecisprovidingapowerultimemanagementsotware,TCMSV2toprocessdataandprovideaccurateandreliableat-
tendancereports.
Overview
iTem FUNCTioN
LCDScreen Displayingstatusoterminal,day,dateandtime.
LEDDisplay Green LED Theterminalisworkingineanditisinstandbymode.
Red LEDThereisanerrorattheterminalthatrequireschecking.Forirsttimeuse,theterminalsneedtobechargedullytoavoidhavingthered
lightblinking.
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AC100 model
L.E.DDisplay
LCDScreen
Keypad
FingerprintSensor
Speaker
CONTENTS
iTem FUNCTioN
Keypad Toinputinstructionsintotheterminalandtoallowconiguration.
FingerprintSensor Toscaningerorconirmationoidentity.
RFIDCardInductionArea AreathatreadsRFIDcards.
Speaker Forterminalvoiceemission.ResetButton Restarttheterminalasandwhenrequired.
iTem FUNCTioN
LCDScreen Displayingstatusoterminal,day,dateandtime.
LEDDisplay Green LED Theterminalisworkingineanditisinstandbymode.
Red LEDThereisanerrorattheterminalthatrequireschecking.For
irsttimeuse,theterminalsneedtobechargedullytoavoidhavingthe
redlightblinking.
Keypad Toinputinstructionsintotheterminalandtoallowconiguration.
FingerprintSensor Toscaningerorconirmationoidentity.
Speaker Forterminalvoiceemission.
ResetButton Torestarttheterminalasandwhenrequired.
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10
ESC
OKMENU
1
4
7
3
6
9
2
5
8
0
L.E.DDisplayLCDScreen
Keypad
Tln 100 model
RFIDCard
InductionArea
Speaker
CONTENTS
iTem FUNCTioN
LCDScreen Displayingstatusoterminal,day,dateandtime.
LEDDisplay Green LED Theterminalisworkingineanditisinstandbymode.
Red LEDThereisanerrorattheterminalthatrequireschecking.Forirst
timeuse,theterminalsneedtobechargedullytoavoidhavingthered
lightblinking.
Keypad Toinputinstructionsintotheterminalandtoallowconiguration.
RFIDCardInductionArea AreathatreadsRFIDcards.
Speaker Forterminalvoiceemission.
ResetButton Torestarttheterminalasandwhenrequired.
Keypad
Youcaninsertinputsintotheterminalsthroughthekeypad.Itcontainsnumbersrom
0-9,poweron/obutton,anOKbutton,anESC/Cancelbutton,aScrollup/downbutton,adoorbellbuttonandaMenubutton.
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11CONTENTS
BatteryFingerprintterminalsoperateusingpowersupplyromastandardpoweroutlet.
MiniUPS:MiniUPS5Vprovidesmobilepowersupplytotheterminals.ChargetheminiUPSsuicientlyoroptimumperormance.Reerto accessory.ingertec.comormore
inormationaboutaccessories.
Date/TimeTheterminalsdisplaythedateandtimeatthehomescreen.Choosethedateandtime
ormatbasedonyourpreerence.PressMenu>Options>SystemsOptions>Date/Time>setyourtimeandsave.
Tochangethedateormat:PressMenu>Options>SystemsOptions>Fmt>Determine
thedateormatbasedonyourpreerence.
VoiceControlVoiceControlletsyoucontrolthelevelovolumeemittedbytheterminal.
TUrN oN/oFFThesystemletsyouturnon/othevoicebasedonyourpreerence.PressMenu>Op-tions>SystemOption>AdvOption>Voice>Y/N.
AdjUST VolUmeDeaultvolumeotheterminalsvoiceis67.Thevolumecangoashighas100andaslowas0.Tosustaintheperormanceothespeaker,itsrecommendedtostayatrange60-70.
ToadjustthevolumePressMenu>Options>SystemOption>AdvOption>AdjVOL(%)
>adjustaccordingly.
SecurityFeaturesSecurityeatureshelpprotecttheinormationintheterminalrombeingaccessedby
unauthorizedindividuals.
AdmiN AFFirmRegisteranadministratortothesystembyenrolling,ingerprintorpasswordtoauserID.PressMenu>UserManage>EnrollAdmin>Chooseenrollmentmethod>Perormen-
rolmentandSave.Aterenrollinganadministrator,themainmenucanonlybeaccessed
bytheadministrator.
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12 CONTENTS
CleaningTerminal
CleANiNg The BodyUseadryclothtocleantheterminalsbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyo
theterminalbecauseitcoulddamageit.
CleANiNg The FiNgerpriNT priSm (This feature is NOT available in TimeLine 100 model.)Cleantheingerprintprismwithacellophanetapeor(siliconcoatedprism).Viewthe
videoonhowtocleantheingerprintprismatthislinkingertec.com/newsletter/en-
duser/cleaninger.html.Forthenon-coatedprism,pleaseusemicroibercloth.
RestartingandResettingTerminalIaeatureisntunctioningasitshould,tryrestartingorresettingtheterminals
reSTArTiNg The TermiNAlPushtheOn/Obuttonorresetbuttonontheterminaltorestarttheterminal.Iyou
cantrestarttheterminal,oritheproblempersists,youmightwanttoreset.
reSeTTiNg The TermiNAlPressMenu>Option>SystemOption>AdvOpt>Restterminal.Resettingotheter-minalwillcauseallyoursettingstoreturntoitsoriginalactorysettings.Makesurethat
youhavebackedupalldatabeoreyouproceed.
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BackPlate
4eet/1.2meter
(recommended)
CONTENTS
3INSTALLATIONS&COMMUNICATION
InstallationsFingerTecterminalsoerseveralconnectionsorpowerandcommunications.Installa-tionsoFingerTectimeattendanceterminalsaresimple.
moUNT oN WAll
Attachedthebackplateonthewallsecurelyandattachtheterminaltothebackplatewhenmountingitonthewall.ForAC100,screwtwoboltsonthewalltohangtheter-
minal.
Flexi-KiT
FingerTecoerslexi-kitorallitstimeattendancemodels.Attachtheterminalonthe
lexi- kit or convenience andcosmetic purposes.View lexi-kitataccessory.ingertec.
com
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1 8
TOP
FRONT
1 8
joiNT 1 piN joiNT 2 piN
TX+ 1 3 RX+ TX- 2 6 RX- RX+ 3 1 TX+ RX- 6 2 TX-
CoNNeCTor piN CABle Color CoNNeCTor
TX+ 1 White/Orange 1 TX+TX- 2 Orange 2 TX-RX+ 3
White/Green
3 RX+
4 Blue 4 5 White/Blue 5RX- 6 Green 6 RX- 7 White/Brown 7 8 Brown 8
TCP/IPPORT
POWERADAPTERPORT
rS484 porT
2.RS485NetworkConnection
1.RS485SingleConnection
RX+
RX-
RS232/RS485DataConverter
RX+
RX-
RS232/RS485DataConverter
rS232 porT
RS232/RS485SERIALCABLEPORT
USBPORT
CONTENTS
CommunicationsConnectionpointsorpowerandcommunicationareavailableontopotheterminals.Reertotheollowingdiagramsortheterminalsyourequire.
USB porTLinkingwithUSBlashdiskorremotedatatranser.
TCp/ip porT ConnectwithCAT5cableorLANconnection,oneendtothisportandanotherendtothecomputersTCP/IPPort.
TCP/IPorSingleConnectionLinking the terminal to a single computerusing TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be
used to cascade hubs or to connect Ethernet stations back-to-back without a
hub. It works with both 10Base-T and 100Base-TX.
TCP/IP or Network Connection Linkingthe terminals to multiple computers using TCP/IP
requires Ethernet 10/100Base-T Straight Thru Ca-
ble or whips. The cable works with both 10Base-
T and 100Base-TX, connecting a network interface
card to a hub or network outlet.
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CertificateofAuthenticity
2008-2009HRMSystemAllrightreserved.c
FingerTec TCMS v2
ProductKey:
YTR1-4AWE-9899
S/N:8203602ActivationKey:K2EWF5SZ
001010
CONTENTS
poWer SUpply porT InsertthePowerAdapterpointtothisportorpower.
rS232/rS485/WiegANd CoNNeCTioN porT RS232Connection to a computer using RS232 cable.
RS485SingleConnection-Connection to a single computer using RS485 wire.RS485NetworkConnection-Connection to multiple computers using Daisy Chain connection.WiegandOutputConnecting with third party connector or terminal(s).
CheckingtheGenuineTCMSV2
TCMSV2isagenuinesotwarebyFingerTec.CheckthegenuinestickerontopotheTCMSV2sotwaremanualbooklettoretrieveaproductandactivationcode.Theserial
numberotheterminalmustbeamatchwiththeserialnumberprintedonthebooklet
inordertoactivatethesystem.
InstallationandSetupoTCMSV2InstallTCMSinaPCwithsuicientminimumrequirements.Reertouser.ingertec.com/
user-promanual.htmorTCMSV2Manualonline.SetupWizardwillrequiretheproductkeyandactivationcodetoactivatethesystem.IncaseyouloseTCMSV2productkeyand
activationcode,gotouser.ingertec.com/retrieve_key_user.phporretrieval.
ConnectingTheTerminalstoTCMSV2
deTermiNiNg TermiNAl NUmBerIdentiythenumberoyourterminaltodierentiatebetweenoneanother.OneTCMSV2canconnectto999unitsoterminal.PressMenu>Options>CommOpt>DevNum
>Selectthenumber.
USiNg TCp/ip
DeterminingtheIPAddress
IPaddressisimportant,asitisauniqueaddressotheterminalinLAN.WithouttheIPaddress,locatingthespeciicterminalisnotpossible.
To input the IP address of the terminal:Press Menu > Options > Comm Opt > IP Addr > Key in IP
address.
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NoTeByenablingthisunction,theRS232/RS485willbedisabled.
CONTENTS
SettingupEthernetItis important tosetuptheEthernettoconnectthe terminalsusingTCP/IPconnec-
tion.Setting up Ethernet is by enabling the Ethernet function: Press Menu > Options > Comm Opt >
Ethernet > Yes. Turn off the terminal after you have set the Ethernet to Yes. Now, plug the network
plug to the Ethernet interface and turn the power on.
Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please configure the
netmask, gateway and netspeed for the terminal.
Press Menu > Options > Comm Opt > NetMask > Insert the numbers.
Press Menu > Options > Comm Opt > Gateway > Insert the numbers.
Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet connection
USiNg rS232ForconnectionviaRS232,thebaudrateisthedeterminantocommunicationspeed
betweentheterminalandthesotware.Thehigherthebaudrate,theasterthespeed
is.To turn on RS232 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232
> Change the RS232 connection to Y. To change baudrate: Press Menu > Options > Comm Opt
> Baudrate > Change the Baudrate accordingly.
USiNg rS485For connection viaRS485, the baudrate isalso the determinant o communication
speedbetweentheterminalandthesotwarebutthespeedmustbeaccordingtothespeedotheconverter.Checkyourconverterorthespeed.To turn on RS485 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232
> Change the RS485 connection to Y .
To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate ac-
cordingly.
UsingUSBtoDownload/UploadDataTheUSBlashdiskisuseulincaseswhereaterminalisinstalledarromaPCorthere
isa connectionproblem.TodeterminethetypeoUSBcompatibleby theterminal,
pleasereertothislinkingertec.com/newsletter/HL_74.html
USiNg USBPressMenu>PenDriveMgmt>Choosetheoperationthatyouwanttocarryoutvia
USB
CommunicationKey
Sincethesotwareiscontrolledbyanactivationcodeandaproductkey,settheCOMMkeytozero.PressMenu>Options>CommOpt>COMMKey>0
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17CONTENTS
4USER
EnrollingUserTheterminalscanenrollingerprinttemplates,passwordsandcardinormation.This
chaptercoversallpossibleuserenrollmentsintheterminals.
Caution:Enrollmentosupervisororadministratorisimportanttomakingsureothe
terminalsdatasaety.Priortoenrollingnewuser,supervisorhastobeenrolledirstbyusinganyomethodsmentionedbelow.SelectEnrollAdmin>ChoosethePrivilege
LeveleitherSupervisororAdministratortoproceed.
FiNgerpriNT eNrollmeNT (This feature is NOT available in TimeLine 100 model.)ItisrecommendedtoenrolltwoingersoroneuserID.Onetemplateisdeaultandanotheroneisusedorbackup.Youneedtocheckthequalityotheingerprintbe-
oredoinganyingerprintenrollment.Itisimportanttolocatethecenterpointsothe
ingerbecausethecenterpointshastobeplacedinthemiddleothescannerduringenrollmenttogetagoodreading.Reertopage17.Youalsohavetomakesurethat
theingersarenottoowetortoodryorenrollment.
Enrollingingerprint:PressMenu>UserManage>EnrollUser>EnrollFP>NewEnroll
>OK>Placeinger3times>(OK)Save>ESCtoexit,NewEnrol(Continue?)OKtoproceedtoenrollanotheringerprint.
Enrollingbackupingerprint: PressMenu>UserManage>EnrollUser>EnrollFP>
ESC>InputUserID>Placeinger3times>(OK)Save>ESCtoexit,NewEnroll(Con-tinue?)OKtoproceedtoenrollanotheringerprint.
CArd eNrollmeNTThedeaultcardortheterminalwithcardreadingeatureistheRFIDcard.MiFareand
HIDcardsystemsareavailableuponrequest.
Enrollingcard:PressMenu>UserManage>EnrollUser>RegRFID>NewEnroll?>OK>KeyinUserID(PIN)>Wavethecardatthescanningareauntilthescreendisplays
theCardID>(OK)Save
pASSWord eNrollmeNTTheterminalsoerpasswordveriicationandmaximumlengthopasswordis5digit.
Enrollingpassword:PressMenu>UserManage>EnrollUser>EnrollPwd>NewEn-
roll?>OK>KeyinUserID(PIN)>OK>Inputyourpassword>LCDshowingtheIDwith
minus-PtoindicatethattheuserIDisusingpassword>OK(Save)
Changingpassword: PressMenu>UserManage>EnrollUser>EnrollPwd>ESC>InputUserID>OK>Changeyourpassword>LCDshowingtheIDwithminus-Pto
indicatethattheuserIDisusingpassword>OK(Save)
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18 CONTENTS
FiNgerpriNT ANd pASSWord eNrollmeNT(This feature is NOT available in TimeLine 100 model. Please skip page 19,20 and 21 if you are using TimeLine
100)
The terminalsoer a combinationo ingerprintandpassword enrollment orbetter
security.
EnrollingFPandpassword:PressMenu>UserManage>EnrollUser>FP&Pwd>NewEnroll?>OK>KeyinUserID(PIN)>OK>Inputyouringerprint>Inputyourpassword
andconirmthepasswordonemoretime>LCDisshowingtheIDwithminus-OPtoin-
dicatethattheuserIDisusingacombinationoingerprintandpassword>OK(Save)
VeriyingUser1:1 (oNe To oNe) / 1:N (oNe To mANy)
VeriFiCATioN meThod proCeSS
1:1(OnetoOne) Youhaveto identiyyourUser IDbeore inputtinganybiometrics
eatureorveriication.Forexample,youruserIDis1008.Onetoone
methodrequiresyoutokeyinuserIDollowedbyyouringerprintto
getveriied.
1:N(OnetoMany) YoudontneedtoidentiyyourUserIDbeoreinputtinganybiomet-
ricseatureorveriication.Simplyplaceyouringeronthescanner
orveriication.
VoiCe meSSAge
VoiCe / meSSAge WhAT doeS iT meAN?
Veriied Identityveriicationissuccessul,the terminalstoresthetransaction
logsandopensthedoor(iconnectedtodooraccess)
Tryagainplease Identityveriicationisailedbecausetheingerisnotproperlyposi-
tioned,thetemplateisnotavailableintheterminalorthepassword
isincorrect.
AdminAirm Youarenotanadministratoro thesystemandyoucannotaccess
Menupage
DuplicateFinger Thismessageonlyappearsduringregistrationwhentheingerthat
youwanttoenrollhasbeenenrolledbeore.FPEnrolledAlrdwillbe
displayedontheLCDscreen.
InvalidID For1:1veriication,UserIDentereddoesnotmatchwithingerprint.
FiNgerpriNT VeriFiCATioN
1:N1:NveriicationdoesnotrequireanyinputoyouruserID.Placeyouringerproperlyon
thescannerandtheterminaltakessecondtoveriyyouridentity
1:11:1 requiresinputoUserIDbeore the terminalreadsandveriies. InputIDonthescreen>PressOKbutton>theterminalreadsandveriies.
Someprecautionshavetobetakentogetagoodreadeverytime.
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Center point
CONTENTS
Makesurethecenterpointoyouringerisplacedinthemiddleothescanneroragoodread.
Recommendedtouseindexinger.Theterminalacceptsotheringersbutindexisthemostconvenient. Makesuretheingerisnotwet,toodry,injuredordirty Donotpresshardonthesensor,justplaceitcomortably Avoiddirectsunlightorbrightlight
pASSWord VeriFiCATioNPasswordcanbeanoptionorthosewhodonotpreertouseotherveriicationmethods.To
veriyusingpassword,insertUserID>OK>insertpasswordandpressOK.
CArd VeriFiCATioNPlacethecardonthecardscanningareaandtheterminalwillreadandveriythecard.
AddingUserInormationUser inormationcanbeaddedintoFingerTecterminalsthroughtheTCMSV2sot-
ware.Atertheinormationisupdated,syncTCMSV2andtheterminaltodisplaytheinormation.
DeletingUserOnly anadministrator canperormuser deletionat the terminal. Todelete certain
user(s),pressMenu>UserManage>Delete>InputUserID>TheterminalwilltellyoutheveriicationmethodenrolledbytheuserID>OK>PromptingyoutoDeleteUser>
PressOK>Conirmationisrequired>OKasYesandEscasNo
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20 CONTENTS
AccessLevel/PrivilegeTheterminaloersvarioustypesoaccesslevelorprivilege.
priVilege USer roleS
NormalUser Onlyuse the terminal toveriyyour identity.Youcannotaccess into
theMenuandmakechangesonsettingsandsystem
Enroller Youareallowedtoaccessintothemenutoenrolluseronly.
Administrator Youareallowedtoaccess intothemenutoenrollusersonlyandedit
simple settingsandsystemexcludingaccessoptionsandadvanced
options
Supervisor Youareallowed toaccess into themenu toenrollusersandedit set-
tingsandsystem
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21CONTENTS
5SYSTEM
GeneralSettings
AdjUSTiNg dATe/Time
Theunctionotheterminalistorecordtimeattendanceanddooraccessactivitiesoemployees.Precisionintimeanddatecannotbecompromisedorthesystemtowork
eiciently.AdjustDate/Timeaccordingtoyourtimezone.PressMenu>Options>Sys-temOpt>Date/Time>SelectValue>OK
dATe FormAT
DateormatdiersbasedoncountriesorexampleinMalaysiatheormatusedis,date-
month-yearwhereasinAmerica,monthcomesirst.Chooseyourdateormataccord-
ingtoyourpreerence.Thedeaultormatisdd-mm-yy.PressMenu>Options>SystemOpt>Fmt>SelectFormat>OK
SySTem lANgUAge
The terminalsoers various languages tomatchyour local requirements.Maximum
o3languagepacksavailableinoneterminalatatimeanditssetaccordingtoyour
requestduringpurchase.DeaultlanguageisEnglish.PressMenu>Options>SystemOpt>Language>Chooseyourlanguage>OK
VoiCe
Theterminalhascertainvoicecommandstoguideusersduringenrolmentandtono-tiyusersduringtheidentityveriicationprocess.PressMenu>Options>SystemOpt
>AdvOption>Voice>Y/N
VolUme (%)
VoiceControlletsyoucontrolthelevelovolumeemittedbytheterminal.
AdjustVolume:Deaultvolumeotheterminalsvoiceis65.Thevolumecangoashigh
as100andaslowas0.Tosustaintheperormanceospeakerintheterminalitsrecom-
mendedtostayatrange60-70.ToadjustthevolumePressMenu>Options>SystemOpt>AdvOption>AdjVOL(%)>Setyournumber>OK.
USer iNTerFACe STyle
Theterminalsoerdierentuserinteracestyle.Selectyourstylebasedonyourpreer-ence.PressMenu>Options>UIStyle>Selectyourstyle>OK
FingerprintSettings(This feature is NOT available in TimeLine 100 model.)Coniguresettingsoringerprintenrollmentandveriicationtoachieveoptimume-
ectiveness.
SeTTiNg ThreShold
Thresholdreersto theleveloingerprintscannerssensitivity.Thresholddetermines
howmanypercentominutiaepointsonaingerprinttemplateisbeingreadbythe
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22 CONTENTS
system.Thehigherthethresholdlevel,themorepointsarebeingread,andthemore
restrictedthesystem.Conigurethethresholdor1:1and1:Nmethods.
For1:1,therangeisrom15-50andtherecommendedvalueis35.For1:N,therangeisrom5-50andtherecommendedvalueis45.
1:NMatchThreshold:PressMenu>Options>SystemOpt>AdvOption>MatchThreshold>DeterminetheLevel>OK
1:11:1Threshold:PressMenu>Options>SystemOpt>AdvOption>1:1Threshold>DeterminetheLevel>OK
ShoW SCore
Thealgorithmreadstheminutiaepointsonaingerprintorveriication.Thisoperation
allowsyoutochoosetodisplaythenumberominutiaepointsbeingreadbytheter-minal.IyouchooseY,thenumberwillbedisplayedonthetoprightcornerotheLCD
screen.PressMenu>Options>SystemOpt>AdvOption>ShowScore>Y/N>OK
deFiNiNg WorK CodeS
Theingerprintterminalprovidesworkcodeeaturewhichallowingusertokeyinapre-
deinednumbersaterveriication.Theworkcodenumbersarepredeinedinsotware.
Theollowingtableisshowingexamplesoworkcodes.
rasns Wk c
CheckIn 00
CheckOut 01
OTstart 04
Done 05
SickLeave 10
Hal-dayLeave 12
EmergencyLeave 11
MeetingClient 20
Outstation 21
Workcode Mode 1: Verification followed by work code
Workcode Mode 2: Work code followed by verification
To disable: Select No
PressMenu>Options>SystemOpt>AdvOption>WorkCode>OK>SelectPreer-
ence>OK
UpdateFirmwareFingerTecoersupdateotheterminalregularlythroughsotwareinaPC.Pleaseal-
waysconsultyour localresellerbeoreyouupdateirmwareo theterminaloralter-nativelyyoucancontactusatsupport@ingertec.com.Savethelatestirmwareina
USBlashdiskbeoreattemptingthisoperation.PressMenu>Options>SystemOpt>AdvOption>UpdFirmware>OK>PlugPenDrive?>InserttheUSBFlashDiskintotheslot>OK
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SystemInormationTheterminalskeepinormationothesystemandthisinormationisavailableorviewingbyadministrators.
NUmBer oF USerS iN The TermiNAl (USer CoUNT)Everymodelotheterminalhasdierentusercapacitydependingonthenumberotem-platesauserhasinaterminal.Forexample,iaterminalcouldcontain3000ingerprint
templatesandauserisentitledto2templatesenrolment,thetotaluserothesystem
wouldbe1500.Toindouthowmanyusersareenrolledinaterminal:PressMenu>SysIno>UserCnt>Viewthenumber
QUANTiTy oF FiNgerpriNT TemplATeS STored iN The TermiNAl
(Fp CoUNT) (This feature is NOT available in TimeLine 100 model.)The terminalscontain ingerprinttemplatesand thecapacitydiers romonemodel to
another.Toindoutthenumbero ingerprintcountintheterminal:PressMenu>SysIno>FPCnt>Viewthenumber
QUANTiTy oF ATTeNdANCe logS SAVed iN The TermiNAl
(ATT log)Onceveriicationiscompleted,anattendancelogwillbestoredintheterminalasrecord.
Aterminalcancontainupto120,000logsdependingonthemodels.PressMenu>SysIno
>AttLogsCnt>Viewthenumber
NUmBer oF AdmiNiSTrATorS regiSTered iN The TermiNAl
(AdmiN CoUNT)Acompanycanenrollseveraladministratorstomanagethesystem.Thisunctionenable
thecompanytocheckthenumberoadministratorpresentoraparticularterminal.Press
Menu>SysIno>AdminCnt>Viewthenumber
NUmBer oF pASSWord USerS AVAilABle iN The TermiNAl
(pASSWord USer)UserscandoveriicationusingPINpasswordandacombinationoingerprintandpass-word.Toindouthowmanyusersareusingpassword:PressMenu>SysIno>Password
User>Viewthenumber
NUmBer oF Time SCANNerS hAVe BeeN USed For VeriFiCATioN
(S logS)Slogsstandsorscanner logs,whichmeansthenumbero timesthescannerhasbeenusedorveriication,regardlessowhetheritissuccessulornot.Toviewthescannerlogs:
PressMenu>SysIno>SLogs>ViewthenumberoSLogs
Free SpACe iNFormATioN (Free SpACe)Findouttheinormationaboutavailabilityospaceinyourterminalthroughthisunction.
PressMenu>SysIno>FreeSpace>ViewtheinoInormationavailableincludesinger-
printcount,attlogandSlogs.
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24 CONTENTS
deViCe iNFormATioN (deV iNFo)Findouttheinormationaboutyourterminalthroughthisunction.PressMenu>SysIno>DevIno>Viewtheino
Information available includes:
FPCnt (100): Showing the number o ingerprint templatesstored in the terminal, orexampleorFP(100)30is100x30=3000templates (This feature is NOT available in TimeLine 100model.)
AttLog(10k):Showingthenumberoattendancelogsthatcanbestoredintheterminal,
orexampleorAttLog(10k)12means10,000x12=120,000
SLogs:ShowingthenumberoScannerLogsavailableortheterminal.
ManuacturedTime(ManuTime):Thedateandtimewhentheterminalwasproducedis
displayedwhenyoupressManuTimeSerialNumberotheTerminal(SerialNum): Theserialnumberotheterminalisimpor-
tanttoactivatethesotwareandtoliaisewithFingerTecWorldwideinsupportissues.The
Serialnumberispastedonthebackotheterminalbutincasethestickerisdamaged,thisiswhereyoucanretrievetheserialnumber.
Manuacturer:Getthenameothemanuacturerotheterminalhere.
DeviceName:Allmodelshavedierentnames.Iyoudontknowthenameothetermi-nalthatyouarehaving,getithere.
AlgorithmVersion: FingerTecWorldwidehasalreadyreleasedaewalgorithmversionsintothemarketsincetheyear2000.Newalgorithmversioncomeswithsomeimprove -ments.Thisiswhereyoucanindterminalsalgorithmversion.
FirmwareVersion:Supportsometimesrequireirmwareversiontoresolvesomesupportissues.Theversionanddateotheversionisreleasedisprovidedhere.Forexample:Ver
6.20Aug192009
ViewMAC:Thiseatureisasecurityeatureotheproducts.LinkingSotwaretotheter-
minalrequiringthecorrectMACaddress.WithoutavailabilityoMACaddress,sotwarewillnotbeactivatedcorrectly.AllproductsaresuppliedwiththecorrectMACaddressto
easecommunication.Thisisalsotohinderpeopleromusingsotwarewithadierenthardwarebrand.AnexampleoaMACaddressis00:0A:5DF1BE57.Menu>SysIno>
DevIno>ViewMAC
MCUVersion: AnMCUistheMainControllerUnitortheterminals.VersionotheMCU
determinestheeaturesandunctionstheterminalcarries.To check the MCU Version: Menu> Sys Info > Dev Info > MCU Version
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25CONTENTS
LogInormation(LogOpt)Aterminalcanonlyretaincertainamountoinormationbeoretheterminalbecomesullandstopsacceptinganymoredata.Tomaintaintheperormanceoaterminal,youcan
setanalarmtoalertyouwhenthedatareachesacertainwarninglevel.
AlArm SUperlogToinstruct terminaltoalertuseri thetransactionstorage oradministratorloginisless
thanasconigured.Deaultvalueis99.
AlArm ATTlogToinstructterminaltoalertuserithetransactionstorageislessthanasconigured.De-aultvalueis99
reCheCK miNToinstructterminaltoupdateclockingtimesoallusersinatimeinterval.Deaultis10mins.
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26 CONTENTS
6DATA
Everytimeanenrollmentisperormedoraveri-
icationisdone,atransactionlogiscreatedand
storedinsidetheterminal.Thedatacontainscre-atedterminalID,date,time,userIDandtransac-
tionactivity.Forexample,010502100900000000
0010000:C
Theselogsneedtobemanagedtomaintaintheeectivenessotheterminal.Itisrecommended
todothehousekeepingodataromthesot-
warebutthereare5unctionsavailableinDataicontoenableyoutomanagedatainthetermi-
nals
DeletingTransactionLogsDeleteAttendance Logs:The ingerprint terminal stores every transaction logs o its
user.Onceauserisenrolledandveriied,thelogswillbekeptintheterminal.Sometimeshousekeepingneedstobedonetosustaintheterminalsperormance.Pleasebecertain
beoreperormingthisoperationbecauseoncetheOKbuttonispressed,allattendance
logswillbelost.PressMenu>Options>SystemOpt>AdvOption>DelAttlogs>OK>Delete?OK
DeletingAllDataClearAllData: TheingerprintterminalcontainsalluserdataincludingUserID,veriica-
tionmethods,ingerprinttemplates,logs,etc.Thisoperationallowsdeletionoalldataintheterminal.PleasebecertainbeoreperormingthisoperationbecauseoncetheOK
buttonispressed,alldatawillbelost.PressMenu>Options>SystemOpt>AdvOption>ClearAllData>OK>Delete?OK
ManagingUserPrivilegesClearAdminPrivilege:Toaccesssystemmenu,itisrecommendedtoenrolladministra-tortothesystem.Onceadministratorisenrolled,everytimesomeonepressestheMenubutton,AdminAirmmessagewillbedisplayed.ClearAdminPrivilegeoperationallows
thecurrentadministratortoclearallhis/herdatatomakewayorthenewadministra-
torsdata.Oncetheoperationiscompleted,systemmenuisaccessiblebyallusers.PressMenu>Options>SystemOpt>AdvOption>ClrAdminPri>OK>Continue?>OK
ResettingtoFactorySettingsResetOption:Thiseatureistorestoreallsettingsintheterminaltoreturntotheoriginal
actorysettings.YouhavetobecertainbeoreconductingthisoperationbecauseoncetheOKbuttonispressedtheterminalwillberesetautomatically.PressMenu>Options
>SystemOpt>AdvOption>ResetOpts>OK.Pleaseredoallthesettingstosuittoyourcompanysrequirements.PressMenu>Dataicon>RestoretoFactorySettings>Conir-
mationisrequired(Yes/No)
deSCripTioN Code
Terminal ID 01Date(ddmmyy) 050210
Time(hhmm) 0900
UserID 000000001
TransactionCode 00
TerminalActivity 00
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NoTe ThiseatureisavailableinallTA100seriesitismadetoorderorAC100model.
CONTENTS
7USB
UnderstandingtheNeedorUSBFlashDiskCommunicationbetweentheterminalandaPCisveryimportanttouploadanddown-loadtransactiondataortimeattendanceanddooraccessreports.Theterminaloers
aewcommunicationoptionssuchasLANandserialcableconnectionsbutsometimes
therearescenarios that requireUSB(Universal Serial Bus)connectivity.USBcancon-necttotheterminalwithacomputerordownloadanduploadouserinormationand
transactionlogs.Intheterminal,theUSBFlashDiskunctionisknownasPenDriveMan-
agement.
TypeoUSBTherearevarioustypesoUSBavailableinthemarket.Theterminalcanonlyworkwith
USB lashdisks that supportminimumLinuxKernel2.4.x,working inewith Imation,TranscendandPenDrive(minimumsupportLinuxKernel2.4.x)Todeterminethetypeo
USBcompatiblebyFingerTecterminal,pleasereertothislinkingertec.com/newslet-
ter/HL_74.html
DownloadingAttendanceLogsTodownloadattendancelogsromtheterminaltothecomputer:PressMenu>Pen-
DriveMng>DwnLoadAttLog>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.Aterdownloadprocessiscomplete,ejectUSBFlaskDiskromtheter-
minalandconnectittoyourPCthathasbeeninstalledwiththesotware.Uploadthe
dataromtheUSBintosotwareorurtherprocessing.
DownloadingUserDataEnrollmentousermustbedoneattheterminal.Duringenrollment,userdatasuchas
nameanduserIDareentered.Tosyncthedatabetweentheterminalandcomputer:
PressMenu>PenDriveMng>DwnLoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.
UploadingUserDataromUSBtoTerminalWhileadministratorcaninputuserdataromtheterminal,therestotheusersinorma-tioniscompletedinthesotware.Getthelatestupdatesouserinormationromthe
sotwaretotheterminalbyusingaUSBFlashDisk.PressMenu>PenDriveMng>Up -
LoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.
UploadingShortMessagesSometheterminalscandisplayashortmessagingsystemontheLCD.TheSMScanbe
privateorpublic.ToassignsmstoanindividualorallstausingUSB: PressMenu>PenDriveMng>UploadSMS>InserttheUSBFlashDisktoproceed
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NoTe ThiseatureisNOTavailableinTA102,TA103andAC100models.
CONTENTS
8RFIDCARDFUNCTION
Theingerprintterminalsareversatileanditcanacceptcardveriications.Thischapter
coverstheRadioFrequencyIdentiicationorbetterknownasRFIDsystem.TheterminalsacceptRFIDcardwithspeciicationso64-bit,125kHz.
EnrollmentoRFIDCardRFIDcanbeenrolledalone,withingerprintorwithpassword.EachRFIDcardcomeswith
auniqueIDandtheterminalswillreadromthenumbersandmatchitwiththecard.
EnrollmentoRFIDiseasy.PressMenu>UserManage>EnrollUser/Admin>RegRFID>OK>Doyouwanttodonewenrollment?>OK>InserttheuserID>OK>Wavethecard
totheinductionareaandthemachinewilldisplaythecardnumberontheLCDalong
withtheUserID>OK>TheterminalwilldisplayUserID-CmeaningthattheIDisenrolledwithcard>OK(Save)
DeletingRFIDCardRFIDcardcanbeusedagainandagainbuttheinormationinthecardmustbedeleted
irstbeoreinsertingnewinormation.
PressMenu>UserManage>Delete>InputtheUserIDandwavethecardattheinduc-tionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>Theterminalwill
askwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.
Oncethecardhasbeenemptied,itcanbeusedagain.
ChangingCardIDPressMenu>UserManage>EnrollUser/Admin>RegRFID>ESC>ChangeCardID>KeyinOriginalID>OK>Wavenewcard>OK(Save)
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NoTe
This feature is not a default function and its made upon request. Check your terminal cardsystem to identify the type of card the terminal is using. This feature is NOT available inAC100.
CONTENTS
9MIFARECARDFUNCTION
ThischaptercoverstheMiFarecardsystemorbetterknowninMCsystem.Theterminals
acceptMiFarecardwithspeciicationsMF1S50/S70,13.56MHz.
FingerprintCardKey(FPCardKey)FPCardKeyunctionprovidesextrasecuritytotheMiFarecardusers.FPCardKeyisa
passwordwithamaximum6-digitcode.OnceyouhaveinsertedanFPCardKeyintoa
terminal,alltheMiFarecardswhichareenrolledinthisterminalwillhavethispassword.Theterminalwillalwayscheckthepasswordbeoreveriicationisdone.
ToinputtheFPCardKey:PressMenu>Options>SystemOption>AdvOption>FPCard
Key>InputthePassword>OK
CreatingPINCardPINisknownasaUserID.EnrollaingerprinttoobtainaUserID.TocreateaPINCard,you
needtohaveaUserIDoraPIN.
PressMenu>UserManage>FPCardMng>CreatePINCard>InputanID>Showthecardtotheinductionarea>TheLCDwilldisplayWriteSuccwhichindicatesthattheIDhasbeentranserredtothecardandisnotstoredintheterminalanymore.Aterthisregistra-
tion,ausercangetaccessbyusingthecardonly.
EnrollingFPCardEnrollFPisaunctiontostoreaingerprinttemplateintoaMiFarecard.Oncetheenroll-mentissuccessul,thetemplateswillnolongerbekeptintheterminal.Thereore,or
accessorattendance,youneedtoproducethecardtotheterminaltoobtainveriication.
YourcardwillnowstoreyouruserIDandyouringerprinttemplates.PressMenu>UserManage>FPCardMng>EnrollFPCard>InputaUserID>Register
youringerprint>ShowtheMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuccessul
CreatingFPCardCreateFPCardisaunctionthatallowsyoutoduplicateaingerprinttemplatealreadyen-
rolledintheterminaltobecopiedintothecard.Thereore,oraccessorattendance,you
canchoosetouseyourcardoryouringerprint.
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30 CONTENTS
PressMenu>UserManage>FPCardMng>EnrollFPCard>InputaUserID(MakesurethatthisUserIDhasbeenenrolledwithaingerprint>ShowtheMiareCardatthe
inductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuc-
cessul.
Nowyoucangainaccessorreportattendanceusingthecardortheingerprint.
RegisteringFPCardRegisterFPCardisaunctionavailableiyouwanttouseyourFPCardinothertermi-nalsinthecompany.PressMenu>UserManage>FPCardMng>RegFPCard>Show
theMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocess issuccessul.NowyoucangainaccessorreportattendanceusingtheFP
card.
UnregisteringFPCardThisisaunctionavailableiyoudonotwanttouseyourFPCardinanyterminalsinthe
company.PressMenu>UserManage>FPCardMng>UnregFPCard>ShowtheMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheproc-
essissuccessul
Thecard isstillvalidbutthecardcannotbeusedinthatparticularterminaltogainac-cessorreportattendance.
EmptyingFPCardMiFarecardiswriteable;thereoreyoucanuseittimeandtimeagain.Todeleteallthe
inormationinthecard,useEmptyFPCardunction.
PressMenu>UserManage>FPCardMng>EmptyFPCard>ShowtheMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuccess-ul.Nowthecardisemptyandreadytoacceptenrollment.
DumpingFPCardFingerprinttemplatestoredinMiFarecardcanbe transerredtothe terminalby this
simpleoperation.Makesurethatthecardiscontainingingerprinttemplatestoproceedwiththisoperation.
PressMenu>UserManage>FPCardMng>DumpFPCard>ShowtheMiareCardat
theinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuc-cessul.Oncecopied,youcanuseingerprintorthecardonthatparticularterminalor
accessorattendance.
MovingToFPCardFingerprint template stored in the terminal can also be transerred to the FP Cardthroughthissimpleoperation.Oncetheprocessisdone,theterminaldeletestheinger-
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printtemplateromitsmemory.PressMenu>UserManage>FPCardMng>Moveto
FPCard>ShowtheMiareCardattheinductionarea>TheLCDwilldisplayWriteSucctoindicatethattheprocessissuccessul.
ChangingFPCardPressMenu>UserManagement>OK>EnrollUser/Admin>OK>RegisterRFID>ESC>
ChangeCardID>KeyinoriginalID>OK>Wavenewcard>OK(Save)
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NoTeThis feature is not a default function and its made upon request. Check your terminal card sys-tem to identify the type of card the terminal is using. This feature is NOT available in AC100.
CONTENTS
10HIDCARDFUNCTION
The terminals accept HID cardwith speciications o 1325, 26-bit, 125kHz. TheProx IIcardssupport26-bitanditcomeswithuniqueprogramminginormationintoitscon-
tents,whichincludecardreadingbits,cardnumberrange,acilitycode,sitecode,etc.HIDcardsalsoappliesencryptionto thecontentso thecardtomaintainhighlevelo
securityandtoeliminateduplications.
RegisteringHIDCardRegistrationoHIDcardissimilartoregistrationonormalRFIDcards.PressMenu>User
Manage>EnrollUser/Admin>RegRFID>Doyouwanttodonewenrollment?>In -sertuserID>Wavethecardtotheinductionareaandthemachinewilldisplaythecard
numberalongwiththeuserIDontheLCD>TheterminalwilldisplayUserID-Cindicating
thattheuserIDhasbeenenrolledwithcard>OK(Save)
DeletingHIDCardHIDcardcanbeusedagainandagainbuttheinormationinthecardmustbedeleted
irstbeoreinsertingnewinormation.
PressMenu>UserManage>Delete>InputtheUserIDandwavethecardattheinduc-
tionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>Theterminalwill
askwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.
Oncethecardhasbeenemptied,itcanbeusedagain.
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11AUTOTEST
WhoshoulddotheAutoTest?AutoTestpageistodiagnoseoranalyzetheconditionsintheterminal.Thereare6testsavailableintheAutoTestpageandonlytheadministratorisallowedtoperormthetest.
Beorerunninganytests,kindlycontactyourreselleroradviceoryoucouldemailsup-
RunAllTestsAtOnceTheAutoTestcontains6testsandtorunallothematonce,PressMenu>Options>
AutoTest>RunAllTest>OK>PlskeepPwrOnmessagewillbedisplayed>Thetermi-
nalwillrunalltestsandwheninishedtheLCDwilldisplaytheresultsuchasthis:All:31Bad:0,toindicatethelevelobreakdownintheterminal.
FLASHTestPressMenu>Options>AutoTest>FLASHtest>OK>PlskeepPwrOnmessagewillbedisplayed>TheterminalwillrunalltestsandwheninishedtheLCDwilldisplaythe
resultsuchasthis:All:31Bad:0
LCDTestPressMenu>Options>AutoTest>LCDtest>OK>ThescreenwilldisplaylinesoW.
AnymissingWsorjaggedWindicatesLCDerror.Escapetoreturntothepreviouspage
VoiceTestPressMenu>Options>AutoTest>Voicetest>OK>TheLCDwilldisplayorexample:PlayVoice1andyouwillhearthemessageorthat.PressOKtolistentothenextvoice.
Anyerrorindictesthatsomethingiswrongwiththespeaker.
FPReader(This feature is NOT available in TimeLine 100 model.)PressMenu>Options>AutoTest>FPReader>OK>Iyouringerprintsensorisnotin
goodcondition,youwillseeOK!
KeyTestPressMenu>Options>AutoTest>KeyTest>OK>PressanykeyandlookattheLCD
display.IthekeymatchesthedescriptionontheLCD,thekeypadisingoodcondition
RTCTestPressMenu>Options>AutoTest>RTCtest>OK>ItheRTCbatteryisstillworking,the
testwillpromptanOK!
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34 CONTENTS
12TROUBLESHOOTING
UnabletoConnectAppearsWhenthismessageappears,itmeansthatthesettingsortheterminalsandthecomput-ersarenotproperlydone.Findoutwhichmethodyouareusingtoconnect.FingerTecoersLAN,RS232,RS485andUSBcommunicationmethods.ReertoChapter3:Connec-
tion-SyncingTerminal,page14tourtherunderstandthetopic.
AdminAfrmAppearsYouarenotanadministratorothisterminal.OnlyanauthorizedadministratorothesystemisallowedtoaccesstheMenu.AnyattemptonormalusertoaccesstheMenuwill
promptAdminAirmmessageonthescreen.Incasetheadministratorhasresignedromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheter -minal.
DifculttoReadFinger(This feature is NOT available in TimeLine 100 model.)Fivethingscouldbethecauseothis:
Enrolmentisnotproperlydone:EnrolmentisthemostimportantprocesstoensurethatFingerTecterminalcapturesthebestqualityoyouringerprints.Reertochapter4or
howtodoagoodenrolment.Thelocationotheterminalisnotconducive:Thescannerdoesnotworkwellinbright-
lightedarea.Coverthescannerabitithisisthecauseothediiculty.Shitthelocationareaorabetterperormance.
Fingerisnotproperlyplaced:Togetagoodreading,makesurethatyouringerscenter
pointsarelocatedatthemiddleothescanner.Adjustthepositionoyouringerprintasyouseeitonscreen.
Thescanner is not cleaned or it is scratched:Checkthequalityothescanner.Ithe
scannerisdirty,pleasecleanitwithpastingandlitingoapieceocellophanetapeon
thescanner.Usemicroiberclothornon-coatedscanner.Iitsscratched,contactyourlocalresellerorareplacement.
Didanythinghappentoyouringerlately?Makesurethattheingerisnotinjured,cutorbruisedbecauseitcouldcausediicultytoread.Thealgorithmreadstheminutiaepoints
oyouringerprint,themoreitcanread,thebettertheresult.
TheLEDisBlinkingAllTheTimeYouhavenothingtoworryaboutunlesstheblinkinglightisred.Thegreenlightindicates
thatterminalisonstandbymode.Redblinkinglightmaysignalaproblemintheterminal.
Chargeyourterminalsoraewhourstoavoidtheredlightromblinking.Consultyourresellerortechnicaladvice.
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35CONTENTS
DuplicateFingerAppears (This feature is NOT available in TimeLine 100 model.)FingerTecisanintelligentterminal.Itwillnotacceptthesameingerprinttwiceintoits
system.IyouhaveregisteredaingerintoFingerTec,thesystemwouldprompt,Dupli-
cateFingerwhenyoutrytoenrollthatsameingeragain.Chooseadierentingertoproceed.
RFIDCardDoesntRespondTwopossibilitiesorthisproblem
Haveyouregisteredthecardtotheterminal?
Thecardmustberegisteredtotheterminalbeoretheterminalcouldreadtheinorma-tioninthecard.Reertochapter8User,page29orcardenrollment.
HaveyouassignedtheuserIDtotheveriicationgroupthatsupportsRFIDcard?
WithoutsettingtheterminalthatyouareunderagroupthatsupportsRFIDcard,the
FingerTecterminalwouldntreadyourcard.
NoSoundAewthingscouldcausethisproblem:
Theterminalvoicemodeissilent
Perhapssomeonehasturnedothevoiceinyourterminalorreduceditsvolumeto0%.
ReertoChapter5System,page22underVoicetorectiy.
Speakerisdamaged
Onceyouhaverectiiedthevoicemodeandtheproblempersists,proceedtotestthe
voice.GotoChapter11AutoTest,page34todothetest.Inovoiceemitted,contact
yourlocalresellerorsupport.
Formoretroubleshooting,gotouser.ingertec.com
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36 CONTENTS
COPYRIGHTNOTICE&DISCLAIMER
CopyrighT NoTiCe
Allrightsreserved.Nopartothisbookmaybereproducedortransmittedinanyormor
byanymeans,electronicormechanical,includingphotocopying,recording,orbyanyin-
ormationstorageandretrievalsystem,withoutwrittenpermissionromFingerTecWorld-
wideSdnBhd.Everyprecautionhasbeenmadetosupplycompleteandaccurateinorma-
tion.Inormationinthisdocumentissubjecttochangewithoutpriornotice.
diSClAimer
Nopersonshouldrelyonthecontentsothispublicationwithoutirstobtainingadvice
romaqualiiedproessionalperson.Thecompanyexpresslydisclaimsallandanyliability
andresponsibilitytoanyterminaloruserothisbook,inrespectoanything,andothe
consequencesoanything,donebyanysuchpersoninreliance,whetherwhollyorpar-
tially,uponthewholeoranypartothecontentsothisbook.
FINGERTEC WORLDWIDE SDN BHD
INFORMATIONABOUTFINGERTEC
To leArN ABoUT go To?
Companyandtheproducts www.ingertec.com
Thelatestupdates FacebookFanPage:FingerTecWorldwide
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TosubscribeorFingerTecnewsletter:
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TechnicalTipsandLatest user.ingertec.com
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Email [email protected](Sales)
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RegisterorWarranty www.ingertec.com/GPW/warranty.htm
FingerTecAccessory accessory.ingertec.com
http://www.fingertec.com/http://www.fingertec.com/subscribe-R/newsletter.htmlhttp://user.fingertec.com/mailto:[email protected]:[email protected]:[email protected]://www.fingertec.com/GPW/warranty.htmhttp://accessory.fingertec.com/mailto:[email protected]:[email protected]://www.fingertec.com/GPW/warranty.htmhttp://www.fingertec.com/subscribe-R/newsletter.htmlhttp://accessory.fingertec.com/http://user.fingertec.com/http://www.fingertec.com/ -
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