Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.
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Transcript of Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.
![Page 1: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/1.jpg)
Hello
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Melissa Cooper
@mississa
Huge Data, Little Screen Assisting mobile users find information quickly using
site search on the go.
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Hello
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• Design challenge• What is out there• User research• Site Model
Agenda
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About me
Melissa Cooper
@mississa
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![Page 4: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/4.jpg)
✔ In site search
x SEO x Apps
Scope
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![Page 5: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/5.jpg)
About Search
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Scope
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Scope
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Click?Trackball?Gesture?
Operating System?
Screen size?
Javascript?
Flash?
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Scope
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Search
Information
Goal: simplify a complex search
Context
Broad Audience
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Scope
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Without watering down the experience
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Scope
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Competitor Analysis
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Mobile Search Patterns
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Browse model
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Mobile Search Patterns
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![Page 12: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/12.jpg)
Mobile Search Patterns
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![Page 13: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/13.jpg)
Mobile Search Patterns
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Keyword and location
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Mobile Search Patterns
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Get the app!
Recent redesign
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Mobile Search Patterns
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Advanced input
Sorry
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Mobile Search Patterns
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No music?(no reggae)
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Mobile Search Patterns
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Define your search
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Mobile Search Patterns
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![Page 19: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/19.jpg)
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Harsh reality
Mobile search Patterns
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Search Insight
Good results give users confidence
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Search Insight
Search entry is key to quality results
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![Page 22: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/22.jpg)
Search
Faceted Search
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Search
Faceted Search
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Design for possibilities
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Search Insight
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Goal
Quality results
• Make options visible• Quick entry results• Support specific criteria• Provide refinement • Search feedback• Support repeat users
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![Page 26: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/26.jpg)
Scenario
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Context is complex
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What is on in my area?
What is coming
up?
What suits my
interests?
What is on next
week?
What free?
Scenario
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Scenario
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When?
Where?
How much?
How do I get there?
What is it about
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Scenario
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Where is <artist> playing?
What is on at the powerhouse?
Oops, forgot the address…
Any reggae coming up?
What’s on this weekend?
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Scenario
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Where is <artist> playing?
What is on at the powerhouse?
Oops, forgot the address…
Any reggae coming up?
What’s on this weekend? Date
Category
Location
Venue
Keyword
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Scenario
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Date
21st Dec
Next weekend
Date range
Location
PerthNear me
Venue /
Address
VenueArtist
Event type
Keyword
Music
GenreTaste
Activity
Category
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ABC’s The Big Diary goes mobile
Mobile Search Patterns
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![Page 33: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/33.jpg)
Home Page
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Featured Events
The Big Diary
Location
Keyword / location
Category
Date
My Diary
ABC Mobile nav
Default location
Content Affordance
Simple input &
retention
Customise Quick-links
Popular Quick-links
Advanced Options
Shortlist
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Search Results
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Search Feedback And Refinement
The Big Diary
Events in <Location>
Events Listings
ABC Mobile nav
Pagination
Clear Search
Feedback
Allow users to
refine
Easy to scan
listings
<Event Title> <Category> <venue>
03Oct
<Event Title> <Category> <venue>
03Oct
Skip results
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Event Details
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Image
The Big Diary
Event title
Add to shortlist
Details
My Diary / share
ABC Mobile nav
Events like this one
Shortlist
Share
Map
Next resultVenue
Sub-Cat
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The Big Diary
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Image
The Big Diary
Event title
Add to shortlist
Details
My Diary / share
ABC Mobile nav
Events like this one
Search Feedback And Refinement
The Big Diary
Events in <Location>
Events Listings
ABC Mobile nav
Pagination
Featured Events
The Big Diary
Location
Keyword / location
Category
Date
My Diary
ABC Mobile nav
Search Feedback And Refinement
The Big Diary
Events in <Location>
Events Listings
ABC Mobile nav
Pagination
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Goal
Quality results
✔ Make options visible✔ Quick entry results✔ Support specific criteria✔ Provide refinement ✔ Search feedback✔ Support repeat users
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![Page 38: Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.](https://reader036.fdocuments.us/reader036/viewer/2022070303/5491e94bb47959324b8b4875/html5/thumbnails/38.jpg)
Thank you
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ResourcesImages by:- Web pages as graphs by http://www.aharef.info/static/htmlgraph/ - South Park avatar powered by http://www.sp-studio.de/ - Our direction by T_Bal- Reflections of Amsterdam – Alice in Wonderland by AmsterS@m - The Wicked Reflectah - Empty sack by NickySmith - Karate Class by gdraskoy - Red/Yellow by pietroizzo - Turn to clear vision by Philipp Klinger - Grand Street: Texting by moriza - Against the wall by Shanghai Sky - Things We Lost Along The Way | 130.365 by Stephan Geyer - (4 + 1) by Surukei
Mobile sites presented:-Ticketmaster USA, http://www.ticketmaster.mobi/ - Upcoming, Yahoo, http://m.upcoming.mobile.com- Yelp, http://mobile.yelp.com - Under the Radar, NZ, http://m.utr.co.nz - MSN Your Gigs, http://mobile.yourtime.com.au/gigs
Special thanks to…My presentation user group: Adrian Wiggins, Robyn Webster, Katherine Barnsley, Paul Hart, Eleanor Bell, Manuela Davidson, ABC Mobile Core Team and ABC Innovations.
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Thank you
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Acknowledgements- ABC Innovation, 2ergo, UX Team Fairfax Digital, UTS
Melissa [email protected]@mississa
Questions?