Huawei Installation Guide
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Transcript of Huawei Installation Guide
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Installation and ConfigurationInstallation and Configuration
Attention! :Do not insert the Data card before
installing the EC321 Manager.
Step 1: Install EC321 Manager
Step 2: Insert the Data Card in the laptop
Step 3: Installs the driver
Step 4: Start EC321 Manager
4 Installation Steps
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Installation of EC321 ManagerInstallation of EC321 Manager
Insert the CD in to the
CD ROM Drive
Installation will startautomatically. (If not,
execute the setup.exe
file in the CD )
Step 1:
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Installation of EC321 ManagerInstallation of EC321 Manager
License Agreement
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Installation of EC321 ManagerInstallation of EC321 Manager
Choose your installation destination location
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Installation of EC321 ManagerInstallation of EC321 Manager
Select program folder
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Installation of EC321 ManagerInstallation of EC321 Manager
Installing
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Installation of EC321 ManagerInstallation of EC321 Manager
Setup complete!
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Shortcut IconShortcut Icon
The shortcut icon will appear on the desktop
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Inserting the data cardInserting the data card
Insert your EC321 data card
into the PCMCIA slot of
your laptop
Pull out antenna
Step 2:
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Hardware Driver InstallationHardware Driver Installation
Windows will find new hardware and install the Modem
driver automatically. Please choose Continue Anyway.
Step 3:
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Hardware Driver InstallationHardware Driver Installation
Install COM port driver, please press continue any way.
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Hardware Driver InstallationHardware Driver Installation
After installing the Data Card driver, several devices would
be added to the Operation System.
Huawei Mobile Connect 3G Modem
Huawei Mobile Connect 3G Application Interface
NEC PCI to USB Open Host Controller (two)
Standard Enhanced PCI to USB Host Controller
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Hardware Driver InstallationHardware Driver Installation
Go to device manager:
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Main ScreenMain Screen
The initial minimized screen
To start the program EC321 Manager, double click the
Huawei Mobile Connect icon on the desktop
Step 4:
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Main ScreenMain Screen
The maximized screen
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Huawei Data Card-EC321Huawei Data Card-EC321
EC321 Manager GUI Description
Accessing the InternetCall Service
SMS Messages
Call log
ContactsDiagnostics
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Accessing the InternetAccessing the Internet
Creating a new profile
1. Select [Settings/Network Connection Settings] on the menu bar
2.Click .
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Accessing the InternetAccessing the Internet
3. Enter a new profile name in the "Profile name" field.
4. Enter required relevant information for the settings.
5. Click to finish creating the profile.
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Dialer Screen StatisticDialer Screen Statistic
Click on to set up a connection
Duration
Volume
Rates
Signal
Network
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Volume display and statisticVolume display and statistic
Volume display
and statistic
Volume statistic of the current connection (including connection
time, data volume, sending/receiving volume , rate as well as the
maximum rate of sending/receiving)
Volume statistic of the last connection (including the volume of
sending/receiving and the connection time)
Statistic of total volume (including the total volume of
sending/receiving and the connection time), which can be reset
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Call ServiceCall Service
Keypads
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SMS MessagesSMS Messages
Main
menu
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SMS MessagesSMS Messages
SMS writing the maximum length of each message is 1000 English characters
SMS format A maximum of 160 English characters can be contained in each message
while sending and receiving
SMS division If the length of sending message over 160 in English characters, the
message would be truncated to several parts
SMS to group You can send a message to a group of 20 phone numbers at most separated
by Semi colon
SMS Storage A maximum of 1000 messages can be stored in the Outbox, Inbox, Draft,
Trash and delivery report box respectively
SMS
Management
You can import messages saved in data card and the EC321 Manager from
one to another between corresponding boxes.
SMS ring tone Ring tone can be customized
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Managing Your ContactsManaging Your Contacts
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Managing Your ContactsManaging Your Contacts
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Managing Your ContactsManaging Your Contacts
Contacts
Capacity: A maximum of 1000 Contact entries are
supported.
Each contact includes name, Mobile, Home,Office
Email and Comments
Import/Export contact entries saved on the EC321
Manager & the data card or copy/move entries from
one to another
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Call logCall log
Main
menu
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Call logCall log
Call logs
Call logs capacity: A maximum of 1000 dialed,
received and missed call logs can be stored
respectively
Sorting the call logs: Name, phone number,Time &
call duration
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Date / Time displayed in the call logsDate / Time displayed in the call logs
The EC321 automatically takes the date & time as entered
by the user in the laptop.
Note: User can change the date & time in the laptop which
appears on the GUI screen.
Note: The data card will not take the Network date/time and
hence, the data/time mentioned in the call logs may be
different from that in the bill.
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DiagnosticsDiagnostics
Diagnostics is another useful tool to get information about data
card (Firmware, ESN, API etc)
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FAQFAQ
Q: How to dial the telephone numbers with + sign?
Answer:Two ways to input + sign:
Double click the */+ key on the telephone service interface;
Input + through the laptop keyboard.
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FAQFAQ
Q: After installing the EC321 Management Software, the
system always prompts Data Card does not Exist or
unavailable. Why?
Answer:
Probably you have inserted the data card before the completion of
installing the EC321 management software. Pull out the data card and
insert it after the installation of EC321 management software is completed.
Then, install the EC321 hardware driver by following the guide for
hardware installation.
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FAQFAQ
Q: What shall I do if I cannot access the internet?
Answer:
Check whether the account is a post-paid card and is activated for data
access.
If you are sure that the account has been Data activated, and still the
problem exists, please refer to the user guide to implement relevantsettings.
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FAQFAQ
Q: Only part of the message is displayed after I use the
Paste function to edit it. Why?
Answer:
While editing the message, at most 1000 characters are supported in the
text. If the quantity of the pasted information exceeds the limit, the
excess text will be deleted automatically.
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FAQFAQ
Q: When a message is received, no prompt window
appears. Why?
Answer:
Because you have not set the function of Display alerts when a
message is received.
Select [Settings/Options], and then check the Display alerts when a
message is received from the Message alerts settings.
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FAQFAQ
Q: Why cannot I paste the telephone number?
Answer:
Only telephone numbers containing 0123456789#*+ are legal.
Confirm no other character is contained in the cut or pasted texts.
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TroubleshootingTroubleshooting
Q: When connecting to internet, Windows pops up a
message: Connection setting busy. Why?
Cause:
The Modem driver is not installed correctly.
Answer:
Uninstall and reinstall the EC321 Manager; Insert data card thereafter.
Confirm the Modem driver is installed correctly in device manager.
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TroubleshootingTroubleshooting
Q: If Windows Hot fix is installed, and the Windows
pops up a message: PPP Connection Control Protocol
Terminated and the data card can not connect to
network. Why?
Cause
Windows hot fix has changed some system settings.
Answer :
Uninstall EC321 Manager and install it again.
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TroubleshootingTroubleshooting
Q: While connecting to internet, windows pops up a
message: Can not connect to remote computer. Why?
Cause
The cause maybe:
1. The account data service is not enabled or data service is terminated.
2. Network setting is incorrect in EC321 Manager.
3. CDMA signal is too weak.
4. Antenna is not pulled out.
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TroubleshootingTroubleshooting
Answer:
1. Confirm that the account data service is enabled.
2. Setting networks parameter as mentioned below:
Phone number
Username
Password
3. Ensure good coverage area.
4. Pull out antenna.
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TroubleshootingTroubleshooting
Q: I can make a call and send SMS, but I can not connect
to Internet, and the Connect icon is grey. Why?
Cause
Your Modem driver is not installed correctly.
Answer:
Please reinstall the EC321 Manager and insert your data card.
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TroubleshootingTroubleshooting
Q: EC321 Manager can not be used with Users/Power
Users group in Windows 2000 and Windows XP. Why?
Cause
Its the limitation of Users/Power Users group.
Answer:
Users group can not use EC321 Manager, but can dial to network
through network connection offered by OS.
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TroubleshootingTroubleshooting
Q: Laptop hangs after installing EC321 Manager. Why?
Cause
The laptop has not installed the Modem driver which should installed as default
in laptop, as EC321 is in conflict with the default Modem already existing in thelaptop.
Answer:
Remove EC321 data card
Uninstall EC321 Manager
Install laptops default Modem driver
Install EC321 Manager
Insert EC321 data card
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TroubleshootingTroubleshooting
Q: Why does the data card disconnect automatically
after connecting to network for 3 to 5 minutes?
Cause
The operating system has not been installed with the required service
pack.
Answer:Windows 2000 OS requires Service Pack 4 or later version.
Windows XP OS requires Service Pack 2 or later version.
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TroubleshootingTroubleshooting
Q: EC321 data card cant install in DELL D500. Why?
Cause:
There is a conflict with ports.
Answer:
1. Uninstall the EC321 Manager software.
2. Plug in the data card, wait till the USB Host Controller driver is
OKpop up appears on the right bottom corner of the screen.
(Note: If a pop up of the installation Wizard of Huawei EC321 device
appears, please cancel that dialog box.)
3. Open "Device Manager" (method: My Computer -> properties ->
hardware -> Device Manager)
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Device ManagerDevice Manager
USB HostController driver
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TroubleshootingTroubleshooting
4. Expand Universal serial bus controller option;
5. Double click "Standard Enhance PCI to USB Host controller", update
its driver.
During the update, browse the location of driver to the directory of the
driver in this RAR file.
After updating completely, Windows will find a USB Root Hub device
automatically and ask to install the driver. Please browse the location of
driver to the directory of the driver to this RAR file.
6. If the update is successful, the device manager should have the
following information:
----Universal Serial Bus Controller
----NEC PCI to USB Enhanced Host Controller
----USB 2.0 Root Hub Device
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TroubleshootingTroubleshooting
7. Also check if there is an option as mentioned below:
Universal Serial Bus Controller
---- Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
If it exists, please disable the same.
8. Plug out the data Card.
You can now install the EC321 Manager software as per the normal
process.