David Boyd & Associates Tax Agency Re- Engineering Services David Boyd & Associates.
HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.
-
Upload
alison-amberly-ross -
Category
Documents
-
view
220 -
download
0
Transcript of HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.
![Page 1: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/1.jpg)
HTTP: / /WWW.YOUTUBE.COM/WATCH?V=QLR9COTYXJE
"What Does it Take to be a Manager?" - Boyd Clarke
![Page 2: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/2.jpg)
WHAT IS IT?
Management Day 5
![Page 3: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/3.jpg)
7 secrets to success of steve jobshttp://www.youtube.com/watch?v=sQUnXDebn9s
![Page 4: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/4.jpg)
DO WHAT YOU LOVE
How Does this Apply?
![Page 5: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/5.jpg)
VISION
Put a Dent in the Universe
![Page 6: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/6.jpg)
FOCUS
Say “NO” to a 1,000 things
![Page 7: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/7.jpg)
LEARN SOMETHING NEW
Kick Start Your Brain
![Page 8: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/8.jpg)
IT’S MORE THAN JUST A JOB
Sell Dreams Not Products
![Page 9: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/9.jpg)
BRING JOY BACK TO WORKING
Create Insanely Great Experiences
![Page 10: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/10.jpg)
COMMUNICATION
Master the Message
![Page 11: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/11.jpg)
HTTP: / /WWW.YOUTUBE.COM/WATCH?V=OF0O -S7AAAY
How to have effective verbal
communication
![Page 12: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/12.jpg)
Leadership
The art of getting others to want to do something you are
convinced should be doneManagement
Handles the day-to-day operations to achieve a desired outcome
LEADERSHIP AND MANAGEMENT
![Page 13: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/13.jpg)
Management vs leadership
![Page 14: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/14.jpg)
WHAT DO YOU THINK?
Tell me
![Page 15: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/15.jpg)
Management DefinedManagement - coordinates people, time,
and supplies to achieve desired outcomes,
involves problem-solving and decision-making processes.
Managers responsibility: maintain control of the
day-to-day operations, achieve established goals
and objectives.
![Page 16: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/16.jpg)
Management
Tasks are done to reach the goal – patient satisfaction
Resources are used appropriately – with conservation in mind
![Page 17: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/17.jpg)
Team Work – What every Manager Wants to Achieve
![Page 18: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/18.jpg)
TEAMWORKHTTP: / /WWW.YOUTUBE.COM/WATCH?V=9JZI2WAOFQ8
Golden Rules by Steve Jobs
![Page 19: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/19.jpg)
WHAT CAN TEAMWORK
ACCOMPLISH?http://www.youtube.com/watch?v=4Rd9zQborxI
![Page 20: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/20.jpg)
Resource ManagerResources include the: personnel, time, and supplies needed to
accomplish the goals of the organization.
Nurse Manager Responsibility
Provide safe Effective Patient care
![Page 21: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/21.jpg)
The Human Resource
http://www.youtube.com/watch?v=mcKUTCQcIH4
![Page 22: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/22.jpg)
Trailer - Leadership & Team Working Skills - Vessel Resource Management Series
![Page 23: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/23.jpg)
Manager
plans organizes
what is to be done who is to do
it
how it is to be done
![Page 24: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/24.jpg)
Roles of the Nurse Manager
Customer Service Provider
Team Builder Resource Manager Decision Maker Problem Solver and Change Agent
![Page 25: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/25.jpg)
Customer Service Provider
Providing service or care to customers (patient or clients).
![Page 26: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/26.jpg)
Management – How is it done?
6 management functionsPlanning
OrganizingStaffing
ControllingDirecting
Decision Making
![Page 27: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/27.jpg)
Charge Nurse
http://www.youtube.com/watch?v=KdXJw_gz4NE
![Page 28: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/28.jpg)
Nurse manager will have:
an appointed management position within the organization with responsibilities to perform
administrative tasks:: planning staffing requirements, performing employee performance
appraisals, controlling use of supplies and time, meeting budget and productivity
goals.
![Page 29: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/29.jpg)
Formal and Informal Leadership
Formal leadership practices by: nurse manager, supervisor, charge nurse, coordinator and given the
authority to act by the organization.
![Page 30: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/30.jpg)
Leadership, management, and organizational theories
provide the building blocks
on which to build effective
nursing management practices and
skills.
![Page 31: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/31.jpg)
So how does it work?A manager must: Plan Organize Staff
![Page 32: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/32.jpg)
A Manager Must:
Direct
Control
![Page 33: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/33.jpg)
Team Builder
A team is a group of people organized to accomplish the necessary work of an organization.
![Page 34: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/34.jpg)
A Manager is a Decision Maker and Problem Solver
![Page 35: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/35.jpg)
Nursing process = problem-solving process
Nursing Process Problem Solving Process
Assessment ExamineAnalysis and Dx
Consider
Plan Find a solution
Implement Plan
Implement Solution
Evaluate Evaluate
![Page 36: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/36.jpg)
Turning Problems into Solutionshttp://www.youtube.com/watch?v=rb59hZ02MQc
![Page 37: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/37.jpg)
Problem solving how its done
![Page 38: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/38.jpg)
ASSESSMENT
Gather information about the situation
Identify the problem; separate the symptoms
Identify people and groups involved
Identify cultural and environmental factors
Encourage input from involved parties
![Page 39: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/39.jpg)
ASSESSMENT
Identify people and groups involved
Identify cultural and environmental factors
Encourage input from involved parties
![Page 40: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/40.jpg)
ANALYSIS AND DIAGNOSIS
Analyze results of information gathered
Identify, clarify, and prioritize the actual problem (s)
Determine if intervention is appropriate
![Page 41: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/41.jpg)
PLANNING
Identify as many solutions as possible
Elicit participation from people or groups affected
![Page 42: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/42.jpg)
PLANNING
Review options and consider safety, efficiency, costs, quality, and legal issues
Consider positive and negative outcomes
Remain open-minded and flexible when considering options
![Page 43: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/43.jpg)
IMPLEMENTING
Communicate plans to everyone affected
Be sure plans, goals, and objectives are clearly identified
![Page 44: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/44.jpg)
IMPLEMENTING
Maintain open, two-way communication with staff
Support and encourage compliance among all staff
![Page 45: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/45.jpg)
EVALUATION
Identify evaluation criteria in the planning
Identify who is responsible for evaluation, what will be measured, and when it will take place
![Page 46: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/46.jpg)
EVALUATION
Maintain open communication with all involved
Was the decision successful?
What might have made it better?
![Page 47: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/47.jpg)
THINK CRITICALLY AND SOLVE COMPLEX
PROBLEMSBE A GOOD NURSEHAVE EFFECTIVE
COMMUNICATION SKILLS
What do you need to be a good Manager?
![Page 48: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/48.jpg)
What Would You Do? A Critical Thinking Exercise
![Page 49: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/49.jpg)
What Does a Manager Need to Have and Know?
Conceptual skills—the ability to understand the complexities of the overall organization
and where one's own area of management fits into the overall organization.
![Page 50: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/50.jpg)
HTTP: / /WWW.YOUTUBE.COM/WATCH?V=F60DHEI4ARG
Steve Jobs talks about managing people
![Page 51: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/51.jpg)
LEADERSHIP AND MANAGEMENT SKILLS AND BEHAVIORS
Technical skills—such as clinical expertise and nursing
knowledge.
Human skills—the ability and judgment to work with people in an effective leadership role.
![Page 52: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/52.jpg)
Critical ThinkingReasoning
Evaluating
Problem Solving
Decision Making
Analyzing
![Page 53: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/53.jpg)
HTTP: / /WWW.YOUTUBE.COM/WATCH?V=UBGPIUHXBJU
Critical Thinking (Can You Dig It?)
![Page 54: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/54.jpg)
What Would You Do? A Critical Thinking Exercise
![Page 55: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/55.jpg)
REASONING: THE ACTI ON OF THI NKING AB OUT SOMETHING IN A LOGICAL , SENSIBLE
WAY.
Reason
![Page 56: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/56.jpg)
EVALUATING: FORM AN IDEA OF THE AMOUNT,
NUMBER, OR VALUE OF ASSETS. - YOU MUST EVALUATE YOUR WORK
LOAD, YOUR EMPLOYEES, YOURSELF AND YOUR RESOURCES – IF YOU
DON’T KNOW WHAT YOU HAVE OR THE CAPABILITIES OF THOSE WORKING
WITH YOU, YOU WILL BE UNABLE TO MANAGE ANYTHING EFFECTIVELY
Evaluate
![Page 57: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/57.jpg)
PROBLEM SOLVING: AS THE MANAGER WHEN
THERE IS A PROBLEM YOUR EMPLOYEES WILL
LOOK TO YOU FOR A SOLUTION.
Problem Solving
![Page 58: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/58.jpg)
WHEN YOU’RE IN CHARGE YOU
MAKE THE DECISIONS.
Decision Making
![Page 59: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/59.jpg)
AFTER YOU HAVE MADE YOUR DECISION AND IMPLEMENTED YOUR
PLAN YOU MUST ANALYZE THE RESULTS – WERE YOU SUCCESSFUL IN YOUR ENDEAVORS?
Analyze
![Page 60: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/60.jpg)
Be a Good Nurse
![Page 61: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/61.jpg)
Effective Communication Skills
![Page 62: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/62.jpg)
Effective Communication – How Do You Do It?
Learn to Listen Be Aware of Other Peoples Emotions
EmpathizeEncourage
![Page 63: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/63.jpg)
Effective Communication – How Do You Do It?
Use Humor
Treat People Equally
Attempt to Resolve Conflict
Maintain a Positive Attitude and Smile
![Page 64: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/64.jpg)
Nursing time managment skit gone wrong !http://www.youtube.com/watch?v=JNsFNxpdmWc
![Page 65: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/65.jpg)
The nurse - change agent
is responsible for
guiding people through the change process and
needs to develop an understanding about the nature of change and effective change strategies.
![Page 66: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/66.jpg)
1. Change should be implemented only for good reason.
2. Change should always be planned and implemented gradually.
3. Change should never be unexpected or abrupt.
4. All people who may be affected by the change should be involved in planning for the change.
![Page 67: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/67.jpg)
The most important responsibility for the nurse in
any leadership or management role is:
to create an environment of caring –
Staff members who believe that their manager sincerely cares about them
and the work they do are able to pass that feeling of caring on to their patients and other customers.
![Page 68: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/68.jpg)
Caring for the staff members:
Offering sincere positive recognition for both individuals and teams.
Praising and giving thanks for a job well done.
Spending time with staff members to reinforce positive work behaviors.
![Page 69: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/69.jpg)
Caring for the staff members:
Meeting the staff member's personal needs whenever possible,
Providing guidance and support for professional and personal growth.
Maintaining a positive, confident attitude and a pleasant work environment.
![Page 70: HTTP:// 9COTYXJE "What Does it Take to be a Manager?" - Boyd Clarke.](https://reader030.fdocuments.us/reader030/viewer/2022020106/56649de85503460f94ae32b6/html5/thumbnails/70.jpg)
What is the Difference between Leadership and Management?
Based on authority Based on influence 1
An informal designation Formally designated position 2
An assigned position An achieved position 3
Dependent and improved by use of effective leadership skills Independent of management 4
Nurse's role in the assigned managerial positions Part of every nurse's role 5
Focusing on people, inspiring and motivating followers, based on personal power
Focusing on service, based on position power
6
Acting as a boss Acting as a facilitator, and coach 7
Aimed to maintain stability Aimed to change for improvement 8
ManagementLeadership
LeadershipManagement
Leadership Management
LeadershipManagement
ManagementLeadership
LeadershipManagement