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Manufacturing MasterclassesAutumn Series 2009

Masterclass One: Cutting Edge Communication The Red Rose Hub, PrestonWednesday 25 November 2009

Masterclass Two: A Winning Sales Approach City of Manchester Stadium, ManchesterThursday 26 November 2009

Masterclass Three: Culture & Change Management Haydock Park Racecourse, MerseysideWednesday 2 December 2009

Supported by

MASTERCLASS ONE:

CUTTING EDGE COMMUNICATION

Great reasonsto attend this eventLearn how to:

• Get buy-in to your vision from others

• Save time and effort by communicating right first time

• Encourage others to communicate openly with you

Agenda

9.00 Some hints even the best communicators don’t know The Golden Rule of Communication

10.30 Coffee break and networking

11.00 The best and quickest way to prepare un-complex comms. Dealing with more complex communications

12.30 Lunch and networking

13.30 Templates to ensure everything sticks: Best-practice emails, meetings, presentations, and conference calls Ensuring this course has an instant, dramatic and lasting effect

15.00 Final Q&A and close

Speaker

Damian Thompson Head of Training, Andy Bounds Ltd

“Makes you look at communication in a new way. Makes

it quicker, easier and much more effective.” Manager, Tarmac

Who should attend

• People with often difficult messages to communicate

• Directors, managers and team leaders across the manufacturing enterprise

BOOK NOWOnline www.mas-nw.co.uk/eventsBy Phone 0800 458 9585By Fax 0161 875 2503

Engage the hearts and minds of others

Communication - so easy to get wrong and so difficult to put right. If you are struggling to engage others to achieve mutual goals or are just looking to hone your communication skills then this event will help you be a more effective leader.

The Masterclass will provide you with a communication “tool-kit” for instant, dramatic and lasting improvements in the way you communicate.

Agenda

9.00 Welcome and introduction to the day

9.15 A Winning Sales ApproachTM. A road map to achieving profitable breakthrough in sales performance

10.30 Coffee break and networking

10.50 How are you performing in relation to sales best practice? Self assessment and group discussion

12.00 Feedback from group session and discussions

12.30 Lunch and networking

13.30 Communicating your value proposition with impact – participative exercise (features, benefits, impact, evidence)

15.00 Final Q&A and Close

Speaker

John LeachCEO, Winning Pitch plc

John delivers practical business development solutions in a grounded and practical way. His

philosophy has been embraced by literally thousands of businesses, delivering almost immediate results.

Who should attend

• Managers, senior managers and directors responsible for sales and business development



• Pitch your products more effectively

• Implement practical solutions to securing new business

• Align business development to other vital business functions

Develop the foundations of a sales focused company

Are your sales processes delivering results?

You need the right foundations in place to achieve a breakthrough in sales performance – the world’s fastest growing companies have a winning

combination of skills, behaviours and tactics to deliver high performance sales.

The Masterclass will demonstrate a formula for achieving superior business development, for immediate results.

MASTERCLASS TWO:

A WINNING SALES APPROACH

MASTERCLASS THREE:

CULTURE & CHANGE MANAGEMENT

Engage your workforce to deliver change and transform your culture

Employee-driven change – a distant dream or a reality in your organisation? How can you facilitate and support this in your business?

Get it right and you could achieve significant cost savings, more efficient processes, increased productivity and an actively engaged, effective workforce.

The Masterclass will demonstrate a proven framework for successful and sustainable change.


• Achieve business objectives by planning and managing change using a proven, sustainable frame-work

• Unlock people’s ideas and get buy in

Case Studies

Jim Smith, UK Manufacturing Director, Nalco LtdNalco is an environmental solutions and technology company. Looking for ways to improve productivity the company signed up to the Culture Change Initiative (CCI) Programme. So far savings in excess of £100,000 have been delivered with the potential for this to increase to over £500,000 company-wide. Increased employee engagement and new processes are expected to drive further improvements across the business.

David Groom, MD, Unifrax UKUnifrax UK is a leading producer of high temperature insulation products. The CCI Programme has assisted the company to reduce costs through increasing the flexibility of the workforce and improving cross functional teamworking. A pool of staff now have the experience of managing successful projects from initiation to implementation – they will be the drivers of change as they take on new projects and mentor others.

Speaker

Ann MulhaneyAssociate, MAS NW

Ann is a lead deliverer of the MAS–funded Culture Change Initiative (CCI), coaching SME’s

in the North West to improve business results. The programme has already realised some £950,000 of benefits.

Who should attend

• Those with authority to influence change within their business

• Managers, senior managers and directors across the manufacturing enterprise


Delegate Details

No contract between MAS NW and you in respect of your attendance at these Masterclasses will come into existence unless and until MAS NW accepts your booking by issuing an email confirmation of acceptance to you. Places are subject to availability and please note that acceptance of booking requests is entirely at the discretion of MAS NW.

Please find enclosed our cheque made payable to TPMI (Trading) Ltd for: £

Please debit

Card No.

CV2 No.

Cardholder’s Signature

Signed Date Name

Job Title

Mastercard / Access Visa Switch / Debit

Expiry Date

Please invoice us quoting our purchase order No.

CANCELLATIONS: Should you be unable to attend, a substitute is always welcome at no extra charge but please be aware that acceptance of this substitute is entirely at the discretion of MAS NW. Otherwise, in the event of cancellation by the customer a full refund will only be payable if notice of cancellation is received by MAS NW at least 21 days before the event. If notice of cancellation is received by MAS NW less than 21 days prior to the event, the following cancellation charges shall apply:

Please note: MAS NW reserves the right to change the programme, speakers or venue and alter or cancel any published dates without liability. Data protection: MAS NW does not and will not pass on, rent or sell any of the information that you provide to third parties. Any information you provide will be treated in strictest confidence and will be compliant with the relevant data protection laws. If you do not wish to receive information regarding other MAS NW programmes and activities, please tick here

Date of receipt of cancellation notice by MAS NW:

14 - 20 days prior to event 50% of the charges7 - 13 days prior to event 75% of the chargesLess than 7 days prior to the event 100% of the charges

Method of payment:

By signing this registration, I hearby confirm that I have read and understood and agree to be bound by the above Terms & Conditions.

(last 3 digits of signature strip)

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Manufacturing Masterclasses

Fees (per event, per delegate)

£95 + VAT SME NW Manufacturers*

£195 + VAT Large NW Manufacturers

£295 + VAT Manufacturers outside NW

Booking RequestPlease tick the event/s you wish to attend in the boxes provided

How to bookOnline www.mas-nw.co.uk/events

By Phone 0800 458 9585

By Fax 0161 875 2503

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* SME (small and medium sized companies) must have fewer than 250 employees and not be part of a larger group.

For further information or advice visit

www.mas-nw.co.ukor call 0800 093 9077

Key product informationThe Manufacturing Advisory Service offers manufacturing companies with practical, hands-on support in all aspects of manufacturing to help achieve improvements in productivity and competitiveness. The service includes:

•Adirecthelpline

•Afreemanufacturingreview

•Aprogrammeoffactoryvisitsandnetworkingevents

•Subsidisedconsultancysupport

•Linksintoothersupportorganisations

MAS can provide you with information and advice on many issues:

•Increasingproductivity

•Developingnewproducts

•Improvingsupplychainperformance

•Sourcingsuppliers

•Developingamanufacturingstrategy

•Improvingresourceefficiency

•Managingchange

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