Document

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www.GoWithCEA.com/Educators | 1-877-449-2775

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U N I V E R S I T Y S E R V I C E S

University Support Services & Programs

CEA Overview

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CEA’s Study Abroad Enrollment Growth Trends

Guadalajara, Mexico

Port Elizabeth, South Africa

Alicante, Spain

Barcelona, Spain

Granada, Spain

Madrid, Spain

Seville, Spain

French Alps: Grenoble, France

French Riviera: Sophia Antipolis, France

Paris, France

Berlin, Germany

Dublin, Ireland

Galway, Ireland

Florence, Italy

Rome, Italy

Buenos Aires, Argentina

Cairns, Australia

Sydney, Australia

Viña del Mar, Chile

Shanghai, China

San Jose, Costa Rica

Prague, Czech Republic

London, England

Aix-en-Provence, France

Study Abroad Destinations

ContentsLetter from Dr. John Heyl......................... 1

The CEA Advantage ................................ 3

Welcome to CEA ..................................... 4

CEA Global Education Network ............... 6 CEA Global Campus • Active Learning Concept • Curriculum Integration • Self-Study CEA Global Alliances & Partners Experiential Learning Services

Staff & Faculty Education Services ....... 11 • Site Visits • Study Abroad as a Marketing Tool • High School Recruitment

Custom Program Services ..................... 13

Advantages of Custom Programs • Customizable Faculty-led or Group Program Options • Early College Program • High School and Gap Programs • Specialty Courses

Student Support Services ...................... 15 • MyCEA Account & Student Advising • Pre-Departure and Onsite Orientation • Health & Safety • Flexible Billing Options

Affiliation Opportunities ......................... 19 • Opportunities for Students • Opportunities for Faculty & Staff

University Relations Contacts................ 21

1-877-449-2775

For more information on CEA University Services, contact us at

Dr. John Heyl Vice President, Global Education

Dear Global Education Colleague:I am pleased to share with you the latest compilation of the wide range of services and programs offered to you and your campus by your CEA Regional Consultant and CEA University Support Team. The array of CEA services is impressive. These encompass support for study abroad programming in all its variety – such as academic year, semester, short-term and custom programs. In the past 12 months, our roster of CEA Global Campuses has expanded to include Dublin, Ireland; Buenos Aires, Argentina; and Shanghai, China. Recent rigorous accreditation site visits to our existing Global Campus locations have validated this outstanding model for global learning.

Our commitment to provide your students with the programs and support services they require to have a successful study abroad experience has always been at the heart of CEA’s approach to global education. These programs and services now include new opportunities for experiential education and even stronger support through innovations such as the student MyCEA Account, extraordinary pre-departure support, and the ongoing professionalism of our caring and attentive international staff. We also offer the ability to develop recommendations for extrapolating your students’ study abroad experience into future career placement. The CEA Academic Team has proactively added many new subjects and a unique Global Competence dimension to our Global Campus offerings. Finally, CEA grants and scholarships have become even more focused on making a study abroad experience a reality for more students than ever.

Our services to faculty have also grown significantly. Our first Faculty Development Seminar, which will take place in the fall of 2010, will bring together faculty from diverse disciplines with the goal of providing assistance in the development of more globally focused courses within your own curriculum. CEA’s “Office Away from Home” makes it possible for faculty and global education professionals traveling in regions where a CEA Global Campus is located to take advantage of our local facilities and expertise.

As the CEA vision continues to expand, so does our capacity to help you continue to internationalize your institution. If you have questions or need information on CEA’s products and services, please feel free to contact me.

Wishing you well on your globalization journey,

Dr. John Heyl Vice President, Global Education

[email protected] Tel: 480-375-2773 www.GoWithCEA.com/Heyl

www.GoWithCEA.com/Educators | 1-877-449-2775 1

2 www.GoWithCEA.com/Educators | 1-877-449-2775

Dr. Alan Krautstengl - Anglo-American University President

CEA is a forward-thinking international education company that has distinguished itself with quality academic programs and

superior service for US students.

Global Campus Services

Classrooms for Visiting Faculty InstructionState-of–the-art Classrooms and FacilitiesResource CenterDedicated Student Computers and Campus Wi-FiOffice Away From HomeInternational StaffRegional Academic DeansUniversity of New Haven Library AccessLiving ClassroomAcademic Field TripsCurriculum Integration

Experiential Learning

ExcursionsImmersion ActivitiesActive LearningVolunteer PlacementLanguage Exchange with Locals

Group & Custom Program Options

Faculty-led and Global Campus (Hybrid) Instruction OptionsDirect Credit Options and Transcription ServicesLogistics ManagementGlobal Hiring ExpertiseEarly College ProgramsHigh School and Gap Programs

Staff & Faculty Education Services

AffiliationMarketing AssistanceInternationalization PresentationsFaculty Development SeminarsSite Visit/Familiarization Trips

Student Support Services

MyCEA AccountOnline Application & EnrollmentAcademic ConsultingVisa AssistanceIndividual Student BillingDirect BillingPre-Departure and Onsite OrientationHealth & Safety StrategiesCredit Transfer & Transcript Assistance

The CEA AdvantageAs the global marketplace for quality study abroad programs expands, CEA is uniquely positioned to cater to the needs of your institution, students and faculty. CEA is proud to offer an array of valuable international education services that we believe will add value to your own academic offerings. Going above and beyond the products and services of our competitors, CEA prides itself on offering exemplary customer service to students, from our innovative uses of technology to our caring personal advisors. You might be surprised by the superiority of our products and services, like our rigorous internal academic quality review, or our new professional development opportunities for faculty.

By choosing CEA, you will gain a premier partner that continually strives to provide the value-added toolbox you deserve in support of your internationalization efforts. As our Global Education Network continues to expand, we look forward to considering you and your team an active part of the future of study abroad. Join us in building the exciting programs that will globalize the young minds of tomorrow, and expand the world views of lifelong learners!

3www.GoWithCEA.com/Educators | 1-877-449-2775

CEA’s University Relations Department has a new number

1-877-449-2775Find more information on CEA’s University Services

at www.GoWithCEA.com/Educators

www.GoWithCEA.com | 1-877-449-2775

Welcome to CEAOur Company ProfileSince 1997, CEA has maintained one simple philosophy: to provide world-class international programs and services. CEA’s vision for innovation and creative global education solutions has led to tremendous growth. We strive for value, engage competitive challenges and always look for better ways to serve the interests of you and your University, your students and our global partners.

Mission StatementAt CEA, we strive to create and facilitate opportunities for personal growth and global understanding through quality international education and cultural experiences.

A Model of Growth and InnovationSince CEA’s inception, our steadfast commitment to develop quality programs, offer individualized service, and be “first to market” with innovative technological tools has resulted in unprecedented growth. We have re-invented the global education model from just immersion and home-stay programs to an innovative and unique Global Campus approach.

Academic QualityTaking the best of many educational models, CEA has created the CEA Global Campus model, combining a student-centered curriculum, global competence, cultural immersion and academic excellence. In addition, we are constantly expanding our network of International Partner Institutions to provide students with a direct enrollment experience. In all of the CEA Global Campus Locations, academic staff and dedicated faculty members are selected based on their like-minded philosophy of international education, shared strategic vision and solid foundation of academic quality and experience. CEA is committed to creating a student-centered curriculum which is both intellectually challenging and focused on the international issues of today.

CEA Statistics

• More than 3,500 annual student enrollments

• 91% student referral rating

• 95% pre-departure advising satisfaction rating

• 90% onsite service satisfaction rating

• 95% of alumni say they will promote international education

• 85% of alumni say their CEA study abroad experience helped them secure their job or impacted their career path

CEA Students in Sydney



We promote experiential learning, global citizenship and the pursuit of lifelong learning to help students achieve their academic, personal and professional goals.

Exemplary ServiceCEA was founded on the principle of providing quality service to students and parents throughout the entire international education process, from pre-departure planning through the return home and beyond. Our regionally focused University Relations team provides the same level of service to U.S. faculty and advisors through campus visits, promotional events for students and instructional opportunities for staff and faculty. Every CEA program is evaluated to ensure that we are not only meeting, but exceeding student expectations. Program components such as advising, orientation, staff, academic quality and excursions are evaluated by pre-departure and re-entry surveys. Our Web-based evaluation system was designed exclusively for CEA and enables us to continually monitor the quality of our services and programs.

A History of SuccessCEA was the first in the study abroad industry to adopt a comprehensive Internet enrollment strategy. From the moment students first visit our Web site they can chat with one of our admissions counselors, fill out their application online, and create a secure MyCEA account which will house all of their student information. This digital infrastructure also allows CEA staff around the world to communicate quickly and efficiently, both with students and our international partner institutions.

Fast FactsFounded: 1997

Headquarters: Tempe, Arizona

U.S. Satellite Offices: 4

Staff Size: 159 worldwide

U.S. Affiliate Partners: 116

CEA Global Campus Sites: 9

Countries of Operation: 14

Cities of Operation: 24

Alumni: more than 18,000

International Partner Institutions: 32

CEA Destination Milestones 1

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Dijon, France

Grenoble, France & Paris, France

Madrid, Spain & London, England

San Jose, Costa RicaGuadalajara, Mexico

Granada, SpainSeville, Spain

Alicante, Spain & Aix-en-Provence, France

Cork, Ireland

Adelaide, Australia

Salamanca, Spain

Sydney, Australia

Rome, Italy

Brighton, England

Buenos Aires, Argentina

Berlin, Germany, Krakow, Poland & St. Petersburg, Russia

Cairns, AustraliaViña del Mar, ChileDublin, Ireland

Barcelona, Spain & Florence, Italy

Prague, Czech Republic & Budapest, HungaryShanghai, China & Galway, Ireland

Port Elizabeth, South Africa & Stellenbosch, South Africa

Arc de Triomphe - Paris, France


y

Paris

Barcelona

Madrid

Seville

Dublin

Florence

Rome

CEA Global Education NetworkThe CEA Global Education Network represents a new approach to international education. This network includes CEA’s Global Campuses, the University of New Haven (University of Record), our Global Alliances and our Global Partners ─ all designed to meet specific learning objectives by offering international education that meets rigorous academic standards.

CEA Global Campus

CEA Global Campus ServicesThe first link in the Global Education Network is our CEA Global Campus system. A unique feature of the network, our Global Campuses demonstrate CEA’s innovative contribution to international education. Developed to provide a challenging, borderless education, the Global Campus academic programs showcase global competence curricula and intercultural learning.

CEA Global Campuses empower U.S. and Canadian universities and colleges to internationalize their campuses by attracting students seeking to study abroad in their early college years. This improves the overall access to study abroad programs – thereby extending your reach around the globe as well as broadening possibilities for increased international experience by underrepresented populations and disciplines.

CEA Global Campus LocationsEach location and facility is selected, designed and managed with our signature learning environment in mind.

• Buenos Aires, Argentina

• Shanghai, China

• Paris, France

• Barcelona, Spain

• Madrid, Spain

• Seville, Spain

Classrooms and Faculty Space: Designed to Serve YouOur Global Campus locations include leading edge classrooms equipped to meet any need you or your students might have. Every classroom features an exclusive instructor personal computing station, that is networked and equipped with USB, CD/DVD and audio speakers. This gives instructors immediate and complete control over teaching material that can be instantly accessed from a range of sources. Classrooms also include modern digital projectors, screens, whiteboards and audiovisual equipment, enabling faculty to teach through a variety of mediums, from music to slide shows.

While teaching a course at a Global Campus, faculty members have access to fully equipped offices and conference rooms that meet a variety of needs while fostering faculty /student engagement. Our offices are outfitted with faculty computers and printers to aid in necessary class preparation. The faculty

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• Dublin, Ireland

• Florence, Italy

• Rome, Italy

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office serves as a private place where faculty members can meet with colleagues and students. We also provide storage for personal items in lockers and private cupboards. Our Global Campus solution enables faculty to study, work and interact in comfort during their experience abroad.

Computers and Student Resources All CEA Global Campus locations feature dedicated computers for CEA students. Students may utilize the Internet, make use of standard computer applications to complete homework, access academic materials for courses stored on the dedicated network and more. Each Global Campus is equipped with wireless Internet, making it easy for students and faculty to access the Internet from a personal laptop.

Every CEA Global Campus houses a Resource Center that supplements learning through books, academic journals, CDs, DVDs, readers and teachers’ notes, all of which are available for faculty and student use. In addition to digital resources on the Global Campus network drive, the Resource Center offers a wealth of information within an arm’s reach. Your faculty and students also will have access to several online research databases through the University of New Haven Library. This provides a range of research options to enhance studying, teaching and learning.

Apollo Content Management SystemCEA uses the Apollo Content Management System, an online, academic management system that allows faculty and staff to store and process all student records, from registration to the generation transcripts. Features of the Apollo system include the ability to:

• Record student attendance through a simple “one-click” system

• Calculate final grades

• Adjust grades if necessary, according to attendance policy

• Receive a snapshot of academic progress at any point during the semester

Office Away from Home

During your travels abroad, you and your colleagues may find it convenient to make use of special privileges provided at CEA Global Campus locations. Any member of your university faculty or staff is welcome to drop by any Global Campus site to meet our international staff, explore our facilities and enjoy the use of a faculty office. You may use the faculty PC, access the Internet, use copying resources and store your personal belongings in a private locker – all at no cost to you. Just let us know when you are coming, and you will have an “Office Away from Home” waiting for you.

Faculty office in Paris Global Campus


The Active Learning ConceptAt our CEA Global Campus sites, great importance is placed upon the educational value of visits to monuments, museums and historical sites, as well as contemporary learning environments. We make it possible for faculty and students to come face-to-face with renowned monuments around the world and places of historical or artistic significance. Integrating what students see, learn and experience into their curriculum creates a “living classroom” of the Global Campus city. Prime examples of this concept can be found Global Campus locations in Rome and Florence. Our Active Learning coursework takes students outside of the classroom, with weekend visits to exciting such as Pompeii, Milan and Siena. Depending on the course, other experiential learning experiences include visits to RAI television studios to participate in the filming of current affairs programs or visits to the Italian Senate. Visiting faculty can rely on the assistance, experience and connections of the CEA staff at all of our Global Campus sites to help organize and facilitate exciting academic field trips and activities that complement in-class course components.

Curriculum IntegrationCEA Global Campuses provide tremendous flexibility in course offerings through Curriculum Integration. Curriculum Integration combines courses taught through the CEA Global Campus with courses taught through Global Partners abroad. This unique blend of class offerings increases choices for students. Greater choice allows students of different levels, interests and disciplines to create a class schedule that meets their needs.

University of RecordThe University of New Haven (UNH) in West Haven, Connecticut, acts as the University of Record for all CEA Global Campuses and other select programs within CEA’s Global Education Network. The partnership between UNH and CEA follows the highest standards of good practice in education abroad and satisfies the requirements of UNH’s institutional accreditor, The Commission of Institutions of Higher Education of the New England Association for Schools and Colleges (CIHE/NEASC).

Self-StudyCEA’s Global Campuses undergo rigorous evaluation through the preparation of an extensive self-study report and a site visit by a team of University of New Haven faculty and staff. This evaluation, completed by UNH at every Global Campus on a three-year cycle, is based on the Standards of Good Practice approved by the Forum on Education Abroad, the leader in study abroad quality assessment.

University of Record signing ceremony, January 2007


CEA Global Alliance & Partner Services

CEA Global AlliancesThe second link in CEA’s Global Education Network is a set of alliances that create unique programs with outstanding academic institutions that are themselves leaders in global education. CEA’s alliance with Anglo-American University in Prague, Czech Republic offers the strengths of CEA’s global education management with the academic strengths of an institution firmly rooted in the local culture but also welcoming to global students. Other collaborations based on this model are anticipated in the future.

CEA Global PartnersThe third link in CEA’s Global Education Network is an array of programs offered through our academic partners around the world. CEA has established signature learning environments with partner institutions worldwide. This global network features:

• Collaborative partnerships with high-quality international institutions delivering core competencies in a variety of fields

• Diversity of locations in Europe, Latin America, Asia and Africa

• Interactive teaching and learning

• Intercultural learning objectives

• More than 100 programs

• Varied experiential learning opportunities – including internships, volunteering and service learning

• CEA international staff that works in conjunction with the host university staff to provide a safe and effective learning environment for your students.


Global Partner Institutions

Buenos Aires, Argentina• University of Belgrano

Cairns, Australia• James Cook University

Sydney, Australia• Macquarie University

Shanghai, China• Shanghai Normal University

Viña del Mar, Chile• University of Viña del Mar

San Jose, Costa Rica• Veritas University

Prague, Czech Republic• Anglo-American University

London, England• Foundation for International

Education• Goldsmiths College, University

of London• University of Westminster

Aix-en-Provence, France• University of Paul Cézanne

Aix-Marseille III

The French Alps: Grenoble• Stendhal University - Grenoble 3• Grenoble Ecole de Management

The French Riviera: Sophia Antipolis• SKEMA-EAI• Centre International d’Antibes

Paris, France• CEA Global Campus: Paris• University of Paris IV - Cours de

Langue et Civilisation Française de la Sorbonne

• Catholic University of Paris

Berlin, Germany• Humboldt Universität zu Berlin• Berlin School of Economics

Dublin, Ireland• CEA Global Campus: Dublin

Galway, Ireland• National University of Ireland,

Galway

Florence, Italy• CEA Global Campus: Florence• Santa Reparata International

School of Art

Rome, Italy• CEA Global Campus: Rome• John Cabot University

Guadalajara, Mexico• Panamerican University• University of Guadalajara

Port Elizabeth, South Africa• Nelson Mandela Metropolitan

University

Alicante, Spain• University of Alicante

Barcelona, Spain• CEA Global Campus: Barcelona• Universidad Autònoma de Barcelona• University of Barcelona• Pompeu Fabra University

Granada, Spain• University of Granada

Madrid, Spain• CEA Global Campus: Madrid• Antonio de Nebrija University

Seville, Spain• CEA Global Campus: Seville• Pablo de Olavide University• University of Seville

Experiential Learning Services

In addition to our standard excursions and immersion activities, CEA designs academic field trips around the curricula we develop at our Global Campus locations. These activities allow students to get to know the culture of the city in which they are studying and explore experiential learning sites. When selecting our excursion destinations, we take into account their importance and relevance to the history and culture of the country, as well as their connection to the subjects that are taught in our courses. Our activities are always supervised by CEA’s international staff and adhere to all CEA rules and regulations, which are grounded in the highest safety and quality standards.

Through experiential learning, students interact more closely with their environment, internalizing their understanding of the foreign culture in which they are immersed. As a result, students return to their home campuses more capable of adding diversity and breadth of thought to their educational environment. Interacting with people of another culture while studying abroad helps to develop students that are globally competent and internationally connected.

Volunteer OpportunitiesWhile living abroad, students have the opportunity to serve in their foreign host communities. CEA works closely with civic and charitable associations throughout our network to find volunteer positions that are

right for our students based on their language level and availability. This offers another chance for students to develop themselves and become more involved in their community abroad. Students that volunteer will learn important lessons about their environment and themselves. In addition to being personally rewarding, volunteer opportunities provide a unique experience that goes far beyond the standard study abroad offering. Universities and colleges can leverage the relationships that CEA has created to provide these opportunities.

Language Exchange with LocalsIn destinations where English is not the primary language, CEA offers the ability to connect our students with local students in the host country for language practice. This opens up the door for students to practice both languages, particularly the language that is spoken or taught in class. Students will feel comfortable speaking and practicing their verbal language skills with other young adults with similar interests. Friendships often develop as students experience real-life immersion in the foreign language. CEA supports relationship-building through planned immersion events that are arranged to encourage shared experiences with their language-exchange partners.

Students sketching on location at Notre Dame cathedral in Paris


Benefits of CEA Faculty Development Seminar:

• Your faculty will acquire additional resources for internationalizing your curriculum

• You can leverage the seminar as a recruiting tool to attract new faculty with global outlooks

• Study abroad programs may be expanded thanks to a successful faculty experience abroad

CEA is well equipped to supplement your institution’s study abroad programs and initiatives. From faculty development to training on recruitment techniques and how to market study abroad programs, we can bring additional resources and experience to help boost your recruitment efforts, spread the word about the programs you offer, and support diverse depart-ments at your institution in marketing study abroad

programs.

CEA Faculty Development SeminarsFor faculty members interested in deepening their knowledge of a particular topic or trends in global education, we offer CEA Faculty Development Seminars. These seminars bring together faculty from diverse disciplines and a range of colleges and universities. They offer the opportunity to network professionally with globally minded colleagues in an international city. The goal of each seminar is to help U.S. faculty add an international component to their curriculum, thereby building students’ global competence at their institution

The next Global Issues Seminar is “Sustainable Development and the Global City” and will take place June 13-22 at our Global Campus in Madrid, Spain. Discuss environmental initiatives with academic experts, government officials, EU agencies, nonprofit advocates and citizen groups. Presenters will share different aspects of a national plan to develop new sources of energy while conserving current ones and protecting the environment.

Site Visits/Familiarization TripsCEA is excited to once again offer organized Site Visits, which afford opportunities for faculty and academic advisors to see firsthand the facilities and academic offerings of specific study abroad programs and/or destinations within our Global Education Network. CEA encourages you and your faculty members to travel abroad to assess our programs and their suitability for their students. Our site visits will enhance your knowledge of foreign university systems, as well as expand your understanding of the CEA Global Campus model through campus visits and meetings with university administrators, faculty and CEA onsite staff.

Staff and Faculty Education Services

University faculty on site visit to Costa Rica


Visit www.GoWithCEA.com/GIS to learn more about CEA Faculty Development Seminars


Benefits of a CEA Site Visit

• Interact with our faculty and meet CEA international staff at all locations and our Global Campus locations and Evaluate academic institutions and offerings

• Visit classroom facilities and attend classes (when possible)

• Review program resources

• Talk with students actively participating in CEA programs

• View housing options

• Network with your colleagues, and

• Experience the local culture – depending on your schedule, this could include scheduled activities with CEA students.

Study Abroad as a Marketing ToolOur University Relations consultants have vast experience interacting with universities and colleges across the country. These consultants have developed significant expertise in using a study abroad program as a marketing tool. Many institutions find great value in using our consultants and University Relations team as a resource for innovative ideas to increase the reach and influence of their study abroad efforts. A prime example is Faculty-led Custom Programs exclusive to your institution that can be used as a unique selling point.

Study abroad – and the importance of globalizing one’s education – can be promoted to pique the interest of students in your university or college. When used effectively, study abroad can serve as a recruiting tool for your school, increasing admissions and attracting students who want to develop a global mind set early in their careers. Developing a unique Faculty-Led Custom Program or a Freshman/Sophomore Experience program can make your study abroad offerings more robust and attractive to new students and potential faculty. Study abroad programs can be used to boost retention as well, connecting students more deeply to their home university after they have studied and traveled with fellow students and faculty.

High School RecruitmentCEA offers guidance to your college or university on marketing study abroad programs to high school juniors or seniors prior to their undergraduate college experience. Through our High School and Gap Programs, we foster experiences for younger students abroad (discussed in greater detail in our “Custom Programs” section). CEA provides a “taste” of living and studying abroad with the anticipated result that the student will return for the full experience as a college student.

Study Abroad Recruitment Marketing When your institution creates a Faculty-led program with CEA we share responsibility with your school for the program’s success. We will work with your university or college toward the common goal of marketing your program and ensuring it runs successfully. This will foster collaboration between your institution’s team and the CEA staff, and will allow CEA to help your study abroad office in its marketing efforts. We assist your school in developing competitive advantage through the unique selling point of a customized study abroad program, thanks to the logistical expertise and connections of CEA and our network of international partners.

Through joint marketing, we aim to give students a greater understanding of CEA Global Education Solutions and help them build personal connections to the dedicated team of study abroad professionals that is available to assist them with questions or concerns throughout the process.

Contact the University Relations Team for details at 1-877-449-2775


Custom Program & Group OptionsCEA understands the tremendous amount of work, time and logistics that are involved in establishing and operating a successful academic offering in an international setting. For that reason, CEA is proud to offer Custom Programs and Group Program Options. We will work with your university or college to develop a Custom Program that accommodates your specific academic request. Whether you want to develop a Faculty-led Custom Program taught by a specific faculty member from your own institution, or are interested in a group arrangement focused on a certain interest group or academic discipline, CEA has the flexibility to accommodate an array of needs.

Advantages of Custom Programs

Complete Program PlanningOur University Relations, Development and Academic teams work closely with your faculty and staff to customize a program that meets your academic and extracurricular needs.

Comprehensive Risk ManagementCEA provides risk management, protecting you from exchange-rate fluctuation, hiring and employment policies in foreign countries and safety liability.

Faculty SupportCEA supports your faculty in a variety of ways, including providing housing and logistical support for traveling faculty members that teach abroad. For courses facilitated through our CEA Global Campuses, we hire faculty of the highest caliber with extensive experience in their fields.

Personal and Dedicated Site SpecialistsCEA provides dedicated, experienced advisors who are Site Specialists and are prepared to assist students every step of the way in conjunction with your support. A dedicated student finance advisor is also on staff to assist with financial questions. Upon your students’ return, CEA’s Site Specialists provide re-entry services such as transcript processing and additional assistance with transfer credit if needed.

Professional Overseas Infrastructure and SupportCEA offers dedicated, knowledgeable overseas staff members who work diligently to ensure your group has a successful study abroad experience. In order to be accessible and responsive to emergency situations, CEA offers 24-hour emergency response service and has implemented emergency response plans and training for our resident staff abroad.

Submit your custom program request online at: www.GoWithCEA.com/Proposal

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Customizable Faculty-led or Group Program OptionsCEA enables you and your faculty members to design and lead your Custom Program, while CEA handles the logistics allowing you to meet your learning objectives and goals. This provides you with the ability to expand your international offerings and achieve campus growth and internationalization. A CEA Custom Program allows your university or college to broaden its course offerings by adding international experience while leveraging CEA’s logistical expertise and connections in foreign locations. Another benefit to your institution is the development of globally experienced faculty. Direct credit can be offered to students through your home institution, while CEA manages the details.

Hybrid Programs/CoursesCEA Global Campus sites offer special flexibility in how courses are taught abroad. We offer hybrid programs that combine courses taught by sending university or college faculty in conjunction with those of our Global Campus professors. This increases the range of course offerings and number of credits your students may take while reducing the workload for traveling professors. Our hybrid program options diversify the teaching and learning for students, and connect the home institution faculty with international colleagues, fostering new relationships and lifelong academic connections.

Early College Programs: “The Freshman/ Sophomore Experience”CEA has designed semester-long or short-term study abroad options for early college students, particularly incoming freshman. There are numerous benefits to such a program, especially in the area of university recruitment and campus internationalization. In allowing CEA to assist in the development of a Freshman/Sophomore Experience program for your school, you can boost your university recruitment and attract top students seeking a challenge or a new opportunity in their first or second year of college. Help meet fall housing demands by sending students on study abroad during the fall semester; then fill empty beds as students return in the spring. Benefit from promoting the importance of global education through opportunities to study abroad during the freshman year.

High School and Gap ProgramsFor universities and high schools interested in developing pre-college study abroad programs, CEA offers special High School and Gap Programs. Designed for high school juniors and seniors, or new high school graduates, these programs allow students to travel, study and live abroad. While overseas these young students will enroll in age-appropriate courses, participate in exciting learning activities and gain international experience before embarking on their college careers. CEA will partner with your home institution to ensure that these students are closely supervised and engaged in a variety of group learning activities outside of class.

Specialty CoursesColleges and universities may request specialized courses to meet specific academic needs. With our experienced academic staff, CEA is positioned to secure local experts to teach courses, develop new curriculum and offer tailored academics to best meet your institutional requirements. CEA also works to ensure that students stay on track to graduate according to the university or college plan.

One example of CEA’s expertise in customized specialty offerings is the popular Italian Mafia program at our Global Campus in Florence, Italy. Conducted by the University of New Haven and CEA, the program allows students to pursue nine credits while delving into the intriguing history and cultural context of the Mafia. Each course is led by faculty with distinct experience engaging subjects such as History of the Italian Mafia, Organized Crime in America and Italian Culture & Art. During the course of the program, students and faculty journey to Palermo and Suvignano to explore the impact of the Mafia and experience Italy through both an academic and a cultural framework.

Freshman Experience - Florence Group from University of New Haven


Student Support ServicesMyCEA Account and Student AdvisingFrom the start, CEA provides each student with an online, customized, interactive MyCEA Account that encourages self-directed task completion as the student prepares for a successful experience abroad. Each MyCEA Account features specialized program information on course registration, housing and cultural highlights, as well as an interactive “to-do” list. The MyCEA Account serves as a personalized study abroad organizer that helps students complete online applications and assigns a personal Admissions Counselor.

Once students are accepted, CEA provides them with assistance in all areas of their study abroad experience. CEA Site Specialists have all earned, at minimum, a bachelor’s degree and have studied abroad themselves. Our experienced Site Specialists begin working with each student from the first point of contact, providing guidance on housing, course registration, entry requirements (such as student visas) and how to adapt to life in another culture. The specialists will prepare the students for the challenging academic experiences awaiting them abroad at all of our Global Alliance and Global Partner institutions, as well as CEA Global Campus sites.

Housing

CEA understands that housing is an integral part of the study abroad experience and that satisfaction with housing arrangements supports the academic achievement of students studying abroad. For that reason, we strive to assure outstanding service in providing student and faculty housing.

CEA arranges for well-located housing, appropriate for young adult living. In lieu of American-style, on-campus dormitories, CEA places students in housing locations that reflect the modest style of housing, as well as neighborhoods and commuting methods that native university students in the destination city typically experience. Housing types de-pend on the offering and destination, and may include privately owned and university-owned residence halls, apartments, pensions and home-stay arrangements (in which a student lives with a local family/resident). Students complete a comprehensive housing selection form online, indicating their preferences on housing types, roommates, sleeping hab-its and desired levels of independence. This allows our onsite housing specialists to make thoughtful and appropriate matches in housing and roommate assignments.

Grenoble Program Director, Patrick Foley with students on campus



Download the CEA Parent Guide online at: www.GoWithCEA.com/ParentGuide

Visa AssistanceThe majority of CEA students have never had the responsibility of arranging their own travel documents until making the decision to study abroad. CEA takes extra care to assist each student through the process of acquiring a visa and the necessary documentation. Each student’s personal CEA Site Specialist assists in navigating the complex and often confusing tasks in the visa application processes. In addition, through their customized MyCEA Account, students are provided with exclusive guides to help them understand their role in fulfilling the entry requirements of the study abroad destination. CEA Visa Guides contain tips that CEA has gleaned through relationships developed with foreign and domestic consulates as well as through our experience in helping thousands of students study abroad successfully.

In specific instances and when possible, CEA offers students a special visa processing option, based on certain destinations and programs. With this option, CEA acts as a courier to specific consulates on behalf of our students, saving them and their parents the hassle and additional expense of a flight to the consulate, which may be located in New York City, Miami or Los Angeles. Please ask for details regarding this limited service option.

Pre-Departure and Onsite OrientationOur CEA Pre-departure and Onsite Orientation sessions specifically address the unique questions and concerns of each student. Delivered by phone and through a student’s MyCEA Account, the Pre-departure Orientation provides an opportunity for the student to ask any questions and express any concerns or uncertainties that he or she may have. The program Site Specialist provides students with next steps and advice to help them gain confidence as they prepare to study abroad.

Onsite local staff members prepare and conduct mandatory Onsite Orientation sessions for students. Upon arrival, CEA students attend orientation sessions that help them get settled, navigate their new city and complete registration processes. They also are introduced to cultural nuances and learn how to stay safe.

CEA’s Student Services staff members are selected for their knowledge, expertise and understanding of the needs of an American or Canadian student studying abroad. Instead of a “one-size-fits-all” approach to student advisement, we provide information in the way each student indicates he or she prefers – by phone, email, online chat or Web access.

Active participation by the student’s parents is welcomed. CEA understands that preparing for a student to study abroad is a new and often confusing experience for parents. We understand that parents want to be involved in the pre-departure process but sometimes feel left out. Our exclusive CEA Parent’s Guide, addresses the most commonly asked questions and issues before they can become problems, such as:

• Visa/entry requirements• Money matters• Credit transfer and the importance of home institution pre-approval• Housing• Culture shock• How to help your student prepare for living abroad• What to do if your student calls from abroad to “fix” a problem• CEA policies• Health & safety• Re-entry shock

The CEA Parent’s Guide was written by our knowledgeable senior advising staff. It is one additional way that CEA takes a proactive and realistic approach to assisting students and their families to ensure they get the most out of their experience abroad.

Student orientation walking tour in Alicante


Health & Safety Students need the right information on locations abroad to have a safe and secure experience. CEA has several health and safety strategies to help students and parents sort through various sources of information and prepare for realistic situations that may be encountered while abroad. These strategies are designed to alleviate fear and replace it with preparation and knowledge. In addition to the Pre-departure and Onsite Orientations previously mentioned, components of CEA’s health and safety strategies include:

• CEA’s Emergency Response Team that proactively investigates international “hot spots,” monitors U.S. State Department advisories and maintains relationships with police and other public safety personnel in our destination locations

• City-specific student handbooks that address cultural norms and issues, transportation, acceptable attire and behaviors to avoid

• Emergency cell phone numbers of CEA onsite staff members and representatives

• Mandatory health insurance through a partnership with HTH Worldwide. HTH’s student Web site offers health and safety information for each study abroad destination, and assists students and faculty in finding a doctor in host cities. It even translates medical terms into the local language.

• Mandatory registration with the U.S. Department of State and regular review of its website for students abroad.

Josh Carter, Director, Study Abroad Program University of Alabama at Birmingham

Since our first contact with CEA, we have been very pleased with the friendly service and attention to detail provided by their knowledgeable staff. Parents are reassured by the fact that their students have access to competent onsite staff, and students have

been pleased at the array of academic and cultural programming offered.

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Flexible Billing OptionsCEA recognizes the need adapt to your institution through flexible billing options. We offer a choice between Individual Student Billing and Direct Billing.

Individual Student BillingCEA eliminates the hassle of collecting and processing payments, charging student accounts and tracking down students to ensure payment by managing the process for you. Student charges are assessed to students’ online accounts, and payment deadlines are made accessible to students all through their MyCEA accounts. Students submit payments through their online accounts, thereby eliminating payment processing from the administrative requirements associated with your study abroad program. CEA also can process financial aid for your students if billed through this method.

Direct BillingCEA also offers Direct Billing. With this option, your university or college bills students directly and agrees to pay all or part of the program fees for your students studying with CEA. The advantages to this approach include:

• Simplicity: Many students and their families find it easier to work with a single billing party during their entire college program. With Direct Billing, your institution provides a link between the student and CEA, providing one consistent billing entity.

• Financial Aid: Some universities and colleges find this method preferable when processing financial aid for their students. Disbursements go immediately to CEA rather than to students, saving time and administrative effort. In some cases, Direct Billing is the only way for students to secure institutional scholarships for studying abroad.

• Accountability: Direct Billing makes internal, institutional contact obligatory for students, which assures application of financial aid and proper transfer of academic credits.

Transfer CreditThe transfer and application of academic credit is ultimately decided by the home institution. To assist in this process, we provide important information such as detailed course descriptions, contact hours, syllabi and recommended credits for individual courses. CEA Site Specialists stand ready to assist with additional questions regarding credit transfer on an individual student basis. Over the years, we have worked with more than 1,000 colleges and universities across North America to successfully translate and transfer credit for coursework completed in CEA programs.

University Relations

The team of dedicated professionals on the CEA University Relations staff is committed to supporting and assisting you. From our seven Regional Consultants to the additional support team at our home office in Tempe, Arizona, we are here to answer questions, receive feedback and offer you support in understanding and utilizing any of the services available to your institution and your students. Meeting your internationalization goals is our priority.


CEA Academic AffiliationThe CEA Academic Affiliate Program is designed to strengthen the globalization initiatives of U.S. and

Canadian colleges and universities. The program supports:

• Student access through generous grant and scholarship support

• Staff and faculty development with innovative training programs and opportunities for engagement

• Campus development and internationalization by bringing expertise and resources directly to schools

Opportunities for StudentsStudents from Academic Affiliate institutions are eligible for Student Travel Grants, which are guaranteed awards intended to improve student mobility and participation in education abroad opportunities. Students also can apply for Academic Affiliate Scholarships, which are reserved for applicants from affiliated universities. These competitive scholarships assist qualified students incorporating a study abroad program into their degree plans. They also recognize student achievement in a variety of categories, including academic merit and global citizenship.

Opportunities for Faculty & StaffIn addition to the wide range of previously mentioned services, CEA offers support to faculty and staff, including Faculty Seminars, Familiarization Trips and the “Office Away from Home” program. CEA also provides special opportunities exclusively for Academic Affiliate universities. The Faculty and Staff Tuition Grant program, an innovative professional development opportunity, awards one grant per year to each Academic Affiliate to allow a member of the university’s faculty or professional staff to attend a two- or four-week program at one of the CEA Global Campus sites. This opportunity is intended to support the university

Resources

Online Custom Program Request Form:www.GoWithCEA.com/Proposals

CEA Academic Biographies:www.GoWithCEA.com/AcademicTeam

CEA University Services Online Resource www.GoWithCEA.com/Educators

Dr. John HeylVice President, Global Education [email protected] tel: 480-375-2773 www.GoWithCEA.com/Heyl


representative in developing global expertise, as well as familiarity with CEA staff, facilities and practices. Academic Affiliate universities are encouraged to nominate participants from all corners of the campus, including student affairs, financial aid and the office of the registrar/bursar, as well as academic units. The Tuition Grant program is especially suited to faculty and staff with limited prior international experience.

Additionally, CEA is planning a series of Professional Development Webinars exclusively for members of its Affiliate Network. These Webinars will focus on topics of professional interest such as risk management, leveraging technology, re-entry programming, and scholarship advising.

Finally, CEA is actively working to provide affiliates access to a secure University Portal where you can track your CEA students through our processes and easily access resources to support their participation in a global education experience.

Opportunities for UniversitiesAcademic Affiliate universities can capitalize on opportunities such as the Faculty-in-Residence Program, which connects CEA Global Campus faculty with affiliated institutions. Visiting faculty members can bolster your university’s globalization initiatives by lecturing in their field of expertise, visiting classes and meeting with faculty, staff, students and parents. Visits are typically one week or less in length.

One of the most effective approaches to campus globalization is designing customized study abroad programs to meet the specific needs of your students. Our new Academic Affiliate Program provides financial support for your faculty leader’s travel during the first Custom Program developed with CEA. Academic Affiliates also receive financial support from CEA to assist with their efforts to generate interest in study abroad programs on campus. Each Affiliate University is awarded a marketing fund annually, which can be used to advertise in campus media, create flyers or posters, develop packets for potential applicants and fund recruitment events. CEA can assist Academic Affiliates with the professional design services of our in-house marketing department. If your institution is interested in becoming a CEA Academic Affiliate, please contact your Regional Consultant or Shannon Cates, Director of Development, at 480-375-2802 or [email protected].

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CEA University Relations Team

Kathleen EllwoodSenior Regional Consultant [email protected] Tel: 480-751-9335 Fax: 480-907-1518 www.GoWithCEA.com/Ellwood

Jon JorgensonSenior Regional Consultant [email protected] Tel: 480-254-3544 Fax: 480-907-1518 www.GoWithCEA.com/Jorgenson

Adam BreenRegional Consultant [email protected] Tel: 480-290-3907 Fax: 480-907-1518 www.GoWithCEA.com/Breen

Matthew JanusRegional Consultant [email protected] Tel: 480-414-9600 Fax: 480-907-1518 www.GoWithCEA.com/Janus

Gregg GallagherRegional Consultant [email protected] Tel: 480-375-2786 Fax: 480-907-1518 www.GoWithCEA.com/Gallagher

Irina CapaldiRegional Consultant [email protected] Tel: 480-297-9668 Fax: 480-907-1518 www.GoWithCEA.com/Capaldi

Rebecca JamesRegional Consultant [email protected] Tel: 480-290-4942 Fax: 480-907-1518 www.GoWithCEA.com/James

Andrew EricksonUniversity Advisor [email protected] Tel: 480-375-2747 Fax: 480-907-1518 www.GoWithCEA.com/Erickson

www.GoWithCEA.com/Educators | 1-877-449-2775

CEA’s University Relations Department has a new number

1-877-449-2775Find more information on CEA’s University Services

at www.GoWithCEA.com/Educators

Faculty-Led & Group Program Options

2005 W. 14th Street Suite 113 Tempe, AZ 85281www.GoWithCEA.com/Educators 1-877-449-2775

10-095-FEB

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