Hello!/ July 2010
© 2010 TBWA\GroupWednesday, 4 August 2010
why am I here?why digital?Text
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why am I here?
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why digital?
more than 50% of US travellers share hotel information via social media sites
Australia is the second largest smartphone market in the world
all data from eMarketer July 2010
Google purchases ITA for $700M
43% of females do all their travel research online
New Zealand briefs 100% of its inbound marketing online ONLY
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DIGITAL TRENDSpredictions & solutions
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I don’t know the future
and there areno digital experts
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or Connecting with Your Customers
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lets use a tool called DISRUPTION
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how can we predict the future?
existing conventions: what has the past said?
vision: where do we want to go?
disruption: a new road to get there...
1.
2.
3.
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1.Wednesday, 4 August 2010
01:49:38
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Userbility (UX) has not been a key focus.
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the 300% button
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00:00:18
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Past methods have been interruptive, not collaborative.
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00:00:15
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Solutions have been driven by devices and technology.
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2.Wednesday, 4 August 2010
Our future vision is focussed on connecting with the consumer.How can we do that?
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PARTNERSHIPSFISH WHERE THE FISH ARE
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But for them to participate, it must be on their terms...
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UCDWednesday, 4 August 2010
UCmWednesday, 4 August 2010
THE USER
core idea
technology
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advanced common sense ™
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how do you get your team to follow this advanced commonsense™
create incentives
will lose relevance
support provide training
Won’t
Will
Can Can’t
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3.Wednesday, 4 August 2010
how can we predict the future?
existing conventions: what has the past said?
vision: where do we want to go?
disruption: a new road to get there...
1.
2.
3.
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online+
offline= 3
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gimmesocial media
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whatabout the
eternal mobile promise?
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1 last point
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questionsWednesday, 4 August 2010
http://awards.tequila.com.au/top10/
finWednesday, 4 August 2010