aircanada.com - Flights - Booking Confirmation

Your booking is confirmed. Booking reference: N2HH8A

An email booking confirmation has been sent to: bob.heggieauc.ab.ca.

Use your booking reference to retrieve your official ItinerarylReceipt at aircanada.com.

Passengers Mr Robert Heggie

Page 1 of4

Air Transp. 287.00Flight From To Departure Arrival clargos

Options 20.00ACll35Calgary(YYC) Montreal (YUL) 12:10 18:15 Taxes fees and 54.33Sun 15-May Sun 15-May char es2016 2016

Travel Insurance Purchasetravel

insurance

Grand Total $361.33Canadian dollars

Your booking is confirmed. Please print/retain thispage for your financial records (e.g. for taxation.expense claim or payment card reconciliationpurposes). We thank you for choosing Air Canada andlook forward to welcoming YOL1 on board.

Booking Information

Booking Reference: N2HH8AI

Electronic Ticketing confirmed. This is yourofficial itinerarylreceipt.

Main Contact:Mr Robert Heggie

Work: 1-403-5924440

Customer Care

Air Canada1-888-247-2262

Flight Arrivals and Departures1-888-422-7533

AIR CANAtIA

Flight Itinerary

FareFlight From To Stops Duration AircraftType Meal

AC1135 Calgary Montreal. 0 4hr05 320 Tango.(YYC) Trudeau LSun 15- (YUL)May Sun 15-May2016 201612:10 18:15

F: Food for purchase on board

All Air Canada Café purchases made on board Air Canada and Air Canada rouge flights.as well as on Air Canada Express flights operated by Jazz, are payable only with Visa.MasterCard and American Express credit cards.

Passenger Information

F

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aircanada.com - Flights - Booking Confirmation Page 2 of 4

1: Mr Robert Heggie : Adult (16+), Ticket Number: 0142160615336

Air Canada - Aeroplan: Meal Preference: None

Payment Card: xxxx-xxxx-xxxx- Special Needs: None

Seat Selection: AC1135 230 Paid

Purchase Summary

Fare Summary

Passenger Type Adult

Air Transportation Charges

Departing Flight - Tango 234.00Surcharges 53.00

Taxes, Fees and ChargesCanada Airport Improvement Fee 30.00Canada Goods and Services Tax (GST/HST#10009-2287 RT0001) 16.21Air Travellers Security Charge (ATSC) 7 12Total before options (per passenger)

- 340.33Number of passengers

V x 1Total with options - 40.33

Seat Selection

Mr Robert Heggie pAC1 135 230-Standard Seat (Aisle) 2000Canada Goods and Services Tax (GST/HST#10009-2287 RT0001) 1.00Total with options and seat selection fee 361.33Travel Insurance (declined) 0.00

Grand Total - Canadian dollars $361.33

Payment Information

Creditlflebit Card xxxx-xxxx-xxxx - Amount paid: $361.33The following amount (tax inclusive) will appear on your credit card or debit card statement

• Air Canada: $340.33 (Air Transp. Charges - per ticket)• Air Canada: $21.00 (Advance Seat Selection - for passenger I)

Ticket number(s): 0142160615336

Fare Rules

Departing Flight Calgary (YYC) To Montreal (VUL) - Tango

• Changes:

Prior to day of departure - Change fee per direction, per passenger, is $100 CAD plusapplicable taxes and any additional fare difference. Changes can be made up to 2hours prior to departure.Same-day confirmed changes at check-in or at the airport are subject toavailability and are permitted only for same-day flights at a fee of $150 CAD/USD perdirection, per passenger. Exception’ fee is $100 CAD!USD for flights between TorontoPearson (YYZ) and LaGuardia (LGA), John F. Kennedy (JFK) or Newark (EWR)airports (connecting flights excluded)Same-day standby at the airport is available: on flights between Toronto and Montrealor Ottawa, on flights between Calgary. Edmonton and Vancouver, as well as on flightsbetween Toronto Pearson (YYZ) and LaGuardia (LGA). John F. Kennedy (JFK) orNewark (EWR) airports (connecting flights excluded).Flights can only be used in sequence from the place of departure specified on theitinerary.

• Cancellations:

Tickets are non-refundable and non-transferable.Cancellations can be made up to 45 minutes prior to departure.Provided the original booking is cancelled prior to the original flight departure, thevalue of the unused ticket can be applied within a one year period from date of issue ofthe original tickets to the value of a new ticket subject to the change fee per direction,per passenger, plus applicable taxes and any additional fare difference, subject to

https://book.aircanada.com/pl/AConline/enlBookTripPlanServlet;j sessionid=UzrEAiipu4... 3/29/2016

aircanada.com - Flights - Booking Confirmation Page 1 of 4

Your booking is confirmed. Booking reference: N56A15

An email booking confirmation has been sent to: bob.heggie@auc.ab.ca.

Use your booking reference to retrieve your official Itinerary/Receipt at aircanada.com.

Passengers Mr Robert 1-teggie

Air Transp. 268.00Flight From To Departure Arrival Charges

Options 20.00AC167 Ottawa (YOW) Calgary (YYC) 16:05 18:30 Taxes fees and 71 48Sat 21-May 2016 Sat 21-May 2016 chargs

Grand Total $359.48Canadian dollars

Your booking is confirmed. Please print/retain this ....?page for your financial records (e.g. for taxation,

purposes). We thank you for choosing A Canada and ‘!look forward to welcoming you on board. I__

-IPL

AIR CANADA ()Booking Information

Booking Reference N56A15 Customer Care

Air Canada1-888-247-2262

Electronic Ticketing confirmed. This is your Flight Arrivals and Departuresofficial itinerarylreceipt. 1-888-422-7533

Main Contact:Mr Robert

Work: 1-403-5924440

Flight Itinerary

FareFlight From To Stops Duration Aircraft MealType

AC167 Ottawa, Calgary 0 4hr25 E90 Tango. FOttawa (YYC) TInt’l (YOW) Sat 21-Sat2l-May May20162016 18:3016:05

F: Food for purchase on board

All Air Canada Café purchases made on board Air Canada and Air Canada rouge flights,as well as on Air Canada Express flights operated by Jazz, are payable Only with Visa,MasterCard and American Express credit cards.

L

Passenger Information

1: MrRobertHeggie : Adult (16+), Ticket Number: 0142160616220

Air Canada - Aeroplan : Meal Preference: None

https://book.aircanada.com!pl/AConline/en!BookTripPlanServlet;jsessionidEl7EE6r8tlFo... 3/29/2016

Seat Selection:(L..

Purchase Summary

Fare Summary

Passenger Type. Adult

Air Transportation ChargesDeparting Flight - Tango 245.00Surcharges 23.00

Taxes Fees and ChargesCanada Airport Improvement Fee 23.00Canada Harmonized Sales Tax (GSTIHST#10009-2287 RT0001) 3876Air Travellers Security Charge (ATSC) 7.12Total before options (per passenger) 336.88Number of passengers x 1Total with options

,, 336.88

Seat Selection

Mr Robert Heggie

AC167: 22D - Standard Seat (Aisle) 20.00Canada Harmonized Sales Tax (GST/HST#10009-2287 RT0001) 2.60Total with options and seat selection fee: 359.48

Grand Total - Canadian dollars $359.48

Fare Rules

Departing Flight Ottawa (YOtP To Calgary (YYC) - Tango

Changes:

Prior to day of departure - Change fee per direction, per passenger, is $100 CAD plusapplicable taxes and any additional fare difference. Changes can be made up to 2hours prior to departure.Same-day confirmed changes at check-in or at the airport are subject toavailability and are permitted only for same-day flights at a fee of $150 CAD/USD perdirection, per passenger. Exception: fee is $100 CADIUSD for flights between TorontoPearson (YYZ) and LaGuardia (LGA), John F. Kennedy (JFK) or Newark (EWR)airports (connecting flights excluded)Same-day Standby at the airport is available: on flights between Toronto and Montrealor Ottawa, on flights between Calgary: Edmonton and Vancouver, as well as on flightsbetween Toronto Pearson (YYZ) and LaGuardia (LGA), John F. Kennedy (JFK) orNewark (EWR) airports (connecting flights excluded).Flights can only be used in sequence from the place of departure specified on theitinerary.

Cancellations:

Tickets are non-refundable and non-transferable.Cancellations can be made up to 45 minutes prior to departure.Provided the original booking is cancelled prior to the original flight departure, thevalue of the unused ticket can be applied within a one year period from date of issue ofthe original tickets to the value of a new ticket subject to the change fee per direction,per passenger, plus applicable taxes and any additional fare difference, subject toavailability and advance purchase requirements. The new outbound travel date mustcommence within a one year period from the original date of ticket issuance. If the farefor the new journey is lower, any residual amount will be forfeited.Customers who no-show their flight will forfeit the fare paid.

aircanada.com - Flights - Booking Confirmation

Payment Card: xxxx-xxxx-xxxx Special Needs: None

AC167 22D Paid

Page 2 of 4

Payment Information

CreditlDebit Card xxxx-xxxx-xxxx - Amount paid: $359.48The following amount (tax inclusive) will appear on your credit card or debit card statement:

• Air Canada: $336.88 (Air Transp. Charges - per ticket)• Air Canada: $22.60 (Advance Seat Selection - for passenger 1)

Ticket number(s): 0142160616220

https://book.aircanada.comlpl/AConline/en/BookTripPlanServlet;j sessionidEl7EE6r8tlFo... 3/29/2016

From: Air Canada <confirmation@aircanada.ca>Sent: Monday, May 02, 2016 1:58 PMTo: . Bob HeggieSubject: Air Canada - 20-May: Ottawa - Calgary (booking ref: N56A15) - booking modified

****** PLEASE DO NOT REPLY TO THIS E-MAIL

AIR CANADA

Itinerary/ReceiptYour booking is confirmed. Please prinflretain this pagefor your financial records (e.g. for taxation, expense claimor payment card reconciliation purposes). We thank youfor choosing Air Canada and look forward to welcoming

Scan this barcode to check inyou on board. at any Air Canada check inkiosk,

Booking Information

Booking Reference: N56A15

Electronic Ticketing confirmed. This is your officialitinerary/receipt.Main Contact:

Robert Heggie

Work: 24440

Online Services

Manage my booking online (view/change my booking; selectseats*).Select SeatsMaple Leaf Lounge I Meal Vouchers I On My WayAlert me of flight status changes directly to my mobile phone oremail.Flight Arrivals & Departures - check online if my flight is on time.Check-in online and print my boarding pass.

* Can my booking be changed online?

Fliaht ItineraryFlight From To Stops Duration Aircraft Fare Type Meal

Customer CareAir Canada1 -888-247-2262Flight Arrivals andDepartures1 -888-422-7533

1

Ottawa,Ottawa

Calgary

Int’l (VOW) (YYC) Flex OpensFri 20- 0 4hr25 E90 in New IFAC167

Fri 20-May May 2016 Window, Q201618:3016:05Hand Air Canada rouge flights, as well as on Air Canada Express flights operated by Jazz,

Food for purchase on board All Air Canada Café purchases made on board Air Canada

are payable only with Visa, MasterCard and American Express credit cards.

Passenger Information1: Mr Robert Heggie: Adult (16+), Ticket Number: 0142161996104

Air Canada - Meal NoneAeroplan: Preference:

Payment Card: xxxx-xxxx-xxxx Special Needs: None

Seat Selection: AOl 67 19F (Preferred) Paid jAdditional amount payable and/or refund - Summary

Additionalcharges

Passenger Type AdultAir Transportation ChargesAir Transportation Charges (including surcharges) 238.00

Taxes, Fees and ChargesCanada Harmonized Sales Tax (GST/HST #10009-2287 RT0001) 30.94Total Additional Fare 268.94

Extras (Change Fee)Change Fee 100.00Canada Harmonized Sales Tax (GST/HST #10009-2287 RT0001) 13.00Total Extras (Change Fee) 113.00Number of passengers x 1Total with options 381.94

Seat SelectionMr Robert Heggie

AC167: 19F - PreferredSeat (Window) 40.00Canada Harmonized Sales Tax (GST/HST #10009-2287 RT0001) 5.20Total with options and eat selection fee: 427.14

Grand Total - Canadian dollars $427.14

Previous seat charges (refunded to original form of payment) $22.60

2

Payment InformationCredit/Debit Card xxxx-xxxx-xxxx - Amount paid: $427.14The following amount (tax inclusive) ppear on your credit card or debit card statement:

Air Canada: $268.94Air Canada: $1 13.00 (Change Fee per ticket)Air Canada: $45.20 (Advance Seat Selection - for passenger 1)

Ticket number(s): 0142161996104

Fare Rules

Departing Flight Ottawa (YOW) To Calgary (YYC) - Flex

• Changes:o Prior to day of departure - Change fee per direction, per passenger, is $75 CAD plus

applicable taxes and any additional fare difference. Changes can be made up to 2hours prior to departure.

o Same-day confirmed changes at check-in or at the airport are permitted at a flat feeof $75 CAD/USD per direction, per passenger (subject to availability). Same-dayflights only.

o Same-day standby is available: on flights between Toronto and Montreal or Ottawa,on flights between Calgary, Edmonton and Vancouver, as well as on flights betweenToronto Pearson (YYZ) and LaGuardia (LGA), John F. Kennedy (JFK) or Newark(EWR) airports (connecting flights excluded).

o Flights can only be used in sequence from the place of departure specified on theitinerary.

•• Cancellations:o Tickets are non-refundable and non-transferable.o Cancellations can be made up to 45 minutes prior to departure.o Provided the original booking is cancelled prior to the original flight departure, the

value of the unused ticket can be applied within a one year period from date of issueof the original tickets to the value of a new ticket subject to the change fee perdirection, per passenger, plus applicable taxes and any additional fare difference,subject to availability and advance purchase requirements. The new outbound traveldate must commence within a one year period from the original date of ticketissuance. If the fare for the new journey is lower, any residual amount will be forfeited.

o Customers who no-show their flight will forfeit the fare paid.• Complimentary advance standard seat selection on Air Canada and Air Canada

Express (operated by Jazz), subject to availability.• Air Canada will provide a full refund without penalty when you cancel a new ticket (i.e.

when a new booking is made and you are assigned a booking reference) within 24 hoursof purchase.

• Flights operated by Air Canada: earn 100% Aeroplan Miles (Altitude Qualifying Miles)

Please read important information and notices regarding Air Canada’s general conditions ofcarriage.

Baggage Allowance and Fees

Prepare your checked and carry-on baggage with the help of our Baggage Guide Opens in NewWindow.

3

AIR CANADA

Electronic Refund Receipt / Reçu de remboursement électronique

We are pleased to confirm a refund has been processed to your payment card.

Nous sommes heureux de confirmer qu’un remboursement a été porte a votre carte de paiement.

Please print this refund receipt for your reference.

Veuillez imprimer ce recu pour vos dossiers.

Refund Information I Details du remboursement

Passenger Name:Nom du passager: Robert Heggie

Ticket(s) Refunded; 0142161996104Billet(s) remboursé(s):

Customer CarePayment card refunded: CC-CAXXXXXXXXXXX Service au clientCarte de paiement remboursée:

On the web/Site WebDate of refund: 02 May 2016 www.aircanada.comDate du remboursement: 02 Mai 2016

Air Canada ReservationsReservations dAir Canada1 888 247-2262

Aeroplan CentreCentre Aéroplan1 800 361-5373

Amount refunded / Montant du remboursement

Amount eligible for refund: 20.00Montant a rembourser:

Taxes and Airport Fees eligible for refund:Taxes et frais aéroportuaires a rembourser:

Canada Harmonized Sales Tax (HST #10009-2287) /Taxe de vent harmonisée (TVH #10009-2287) CRC) 2.60

Total Amount Refunded to your payment card in Canadian dollars:Montant total remboursé sur Ia carte de paiement en dollars canadiens: 22.60

,4GG ). :E RE(. P 4R[CU I IRA ¶)E BAGA(r-. i-iji I FiL.14L. IUL 15

ROBERT HEGGIEEXCESS BAGGAGE FEE/FRAIS D1EXCEDENT bE BAGAGE (1 pfice/bagage) 2500GST/TPS

1.25TOTAL CAD26.25

TOTAL CAD 26.25

CA XXXXXXXXXXXXMAN PFFUNDBLE

S/TVH