HTH Spring 2011 Meeting – “Million Dollar Day”
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Transcript of HTH Spring 2011 Meeting – “Million Dollar Day”
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• HTH Spring 2011 Meeting – “Million Dollar Day”
• Elbert Memorial Hospital – approximately 6 Months Ago
$$$ Financial Performance, Cash Flow Challenges, Tax-Support, Threat of Closure, Board seeking Partner/Affiliate, Unsure Future
Mgt Agreement Terminated, CEO/CFO Turnover, I-CEO & Doug Faircloth, I-CFO
• HTH – Jimmy Lewis, HTH TEAM (Kathy, Donna, Chris, others), HTH Business Partners
•REVENUE Cycle FOCUS --- PFS Staff -- TEAM-WORK
$ MILLION DOLLAR DAY – Adapting to Change
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TEAM Work
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PFS Team & Coaches
TEAM-WORK
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• Teamwork – Board, Medical Staff, Exec Mgt, Dept Directors, Hospital Staff, HTH Business Partners, Consultants
“Leap of Faith” in HTH Recommendations & Business Partners “Buy In” with “Skin in the Game” to accept HTH
recommendations (Kathy’s meeting with Board Members)
• FOCUS & “Theme” – Quality of Svcs - $ Reimbursements & Collections $ -- Dollars in the Door $ - REVENUE CYCLE
• Authority Board Decisions, Actions & Support
Embrace Change and Improvement in Turbulent Times Trust Hospital Leadership, HTH & Business Partners Approve Investment in Consulting, Software Updates, etc.
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$ MILLION DOLLAR DAY $
• Authority Board Support
“Full Press” (vs Band-aid Approach) to make changes to achieve quick results during tough economic times and in a time of “survival”
Make Investment & Take Risk (Leap of Faith) for short term results and long range turn-around
Embrace Changes and Improvements with Investments in Consulting, Software Updates, etc.
• CEO Commitment, Support, + buy-in from Exec Mgt & Dept Leadership
• Leadership to Create Culture of Security during turbulent times, Trust, and Willingness to Change, Take Risk, etc.
Board Support and Confidence, Employee Morale, Medical Staff Buy-in, leading to Community “Confidence” and increased utilization, ED Visits, Admissions, Outpatient Services, etc. “will” Follow
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Board Decisions, Mgt Contract, Leadership, Affiliation Quest, etc.
HealthTrust Group Purchasing Agreement (Discounts + Rebates)
HTH University – Team Building Meetings, PFS Staff Development, Education, Training
Documentation, Coding, and Compliance Consulting
Dale Gibson – Medicare Consulting
Linda Fausett - PFS & Revenue Cycle Consulting
Self-Pay Management System – Up front Collections
Business Office Support & Solutions
Sherry Milton & Associates
Dale Gibson
Business Partner Initiatives
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EMH Up Front Cash Collections July 2011 – February 2012
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Happy Birthday Dale
http://www.youtube.com/watch?v=AI2FIFY2Z6U
http://www.youtube.com/watch?v=uQUZ_GOE4qA
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Employee & MD Background Screening
InterQual Admission Criteria Software
First Financial Management Private/Self-Pay Collections
EDI Clearinghouse, comprehensive claims management and editing, interfaced remittance management, denial and appeal management/editing, etc.
Business Partner Initiatives
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EMH % of Revenue Collected April 2011 – March 2012
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Documentation Solutions – Transcription, Coding Services, ICD 10 Strategy & Solution
Chargemaster Toolkit – CDM Compliance & Management Software
Connectivity Funding, Telecommunications and Utility Overcharge Recovery
Affiliation Quest – Healthcare, Business & Regulatory Legal Services
Business Partner Initiatives
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Anesthesia Pro-Fee Billing Services
Medical Documentation, Coding & ICD 10 Solutions
Release of Information
Information Systems Solutions
Future Business Partner Initiatives
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Spoto & Associates
Future Business Partner Initiatives
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Future Business Partner Initiatives
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Alpha Dawg
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Summary
• Recognize Significant Financial Impact of the Revenue Cycle & Processes and Invest in Staff and “Tools” to maximize reimbursements, collections, and cash flow
• Board Leadership, Commitment, Investment, Faith in Local Leadership & HTH Recommendations, Support
• Local Leadership & Teamwork, Medical Staff, Exec Mgt Team, Dept Directors, Hospital Staff, Volunteers
• Engage HTH Leadership, HTH-U Education/Training, Consulting & Business Partners
• Investment and Leap of Faith to engage & Implement Business Partner Solutions and Process Improvements
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Greetings from Rural America!!!
To all our “friends” in Urbania