HSM 604Raila Khan

Consumer protection actIt also provides for redressal of consumer complaints and grievance.It is the milestone in the history of India.

The Information Technology Act 2000To regulate electronic communication, tread and commerce and prevent computer crime.

Few active voluntary consumer organisationsConsumer Co-ordination Council,Consumer forum,Voluntary Health Association of India, VOICE from Delhi,CERC, Ahmadabad,CUTS, CalcuttaCEC, CGSI and IICS, Bangalore, etc. are creating awareness among the consumer.

Conti..These organisations conducting workings and seminars for educating the consumer.Consumer test on consumer product generally used by the Indian consumerProvide useful information on the various brands available in the marketPublication serve as guidance manual.

ContiConfederation of India Industries (CII),Federation of Indian Chamber of Commerce and Industry (FICCI),Advertisement Standard Council of India are also making effort to create awareness among the corporate sector on product quality and customer care.

Consumer co-ordination Council (CCC)It is another milestone in the history of India.It was formed in April 1992.It was registered as a Society in March 1993.The Citizens Charter Campaign was launched by Consumer Co-ordination Council in 1996.

Conti