HROplus presentation - Why Outsource HR?
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Transcript of HROplus presentation - Why Outsource HR?
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Why Outsource your Human Resources?
Will it work for my company?
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Our Mission
To improve owner's wealth by delivering HR services in a manner that impacts our client's profitability and business value.
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Reasons Companies Consider Outsourcing Human Resources
• Reduce labor costs – save money• Attract and retain better employees• Increase employee productivity• Decrease liability – compliance• Simplify
Do what you do bestand outsource the rest!
Focus on growing yourcompany, not HR functions
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Shareholder ValueOwner Wealth Accumulation(Shareholder Value)
Shareholder Value
Benefits of Human Resources
Increase Business Value(For Sale or Exit Strategy)
Business Self-Sufficiency and Systemization
Asset ProtectionStrategies
Cost Containment
Strategies
Attract Better Talent
Employee Performance
Improve…• Individual / team
productivity• Training / dvlpmnt• Communications• Absenteeism• Lost time• Strategic planning
Protect…• Compliance
(proactive)• Trade secrets
(proactive)• Litigation
(reactive)
Control…• Health insurance
increases• WC E-Mod• SUI rate(s)
Improve…• Recruiting strategy• Interviewing effectiveness• Selection process• Compensation• Benefits plan• Training & development
Employee Retainment Strategies
Build…• Hire experts and
specialists• Consolidate
vendors
Improve Company Profits
Executive Compensation
Non-Qualified Deferred Comp Plans
LeverageResources
Monitor…• Efficiencies• Save time• Job analysis• Core bus. focus• Outsource options
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Shareholder ValueOwner Wealth Accumulation(Shareholder Value)
Increase Business Value(For Sale or Exit Strategy)
Business Self-Sufficiency and Systemization
Asset ProtectionStrategies
Cost Containment
Strategies
Attract Better Talent
Employee Performance
Improve…• Individual / team
productivity• Training / dvlpmnt• Communications• Absenteeism• Lost time• Strategic planning
Protect…• Compliance
(proactive)• Trade secrets
(proactive)• Litigation
(reactive)
Control…• Health insurance
increases• WC E-Mod• SUI rate(s)
Improve…• Recruiting strategy• Interviewing effectiveness• Selection process• Compensation• Benefits plan• Training & development
Employee Retainment Strategies
Build…• Hire experts and
specialists• Consolidate
vendors
Improve Company Profits
Executive Compensation
Non-Qualified Deferred Comp Plans
LeverageResources
Monitor…• Efficiencies• Save time• Job analysis• Core bus. focus• Outsource options
The Competitive Edge of Human Resources
• Large companies with HR departments employ “Human Capital Management” strategies to increase shareholder value.
• Smaller companies with limited HR expertise are at a competitive disadvantage to larger companies, and may not make as much money per employee.
• A Professional Employer Organization (PEO) makes large company HR expertise available to smaller businesses at a small fraction of the investment of hiring all that expertise on their own.
• And here’s how…
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
CPA Firm – Expertise in:
Audit & Review ServicesTax Code
Estate PlanningSuccession Planning
Internal ControlsFinancial Automation
Law Firm – Expertise in:
Business LawContracts
Corporate StructureLawsuit Defense / Initiation
Real Estate
PEO – Expertise in:
Recruiting & SelectionTraining & Development
CompensationBenefits ManagementEmployee Relations
Gov’t Compliance / HR RecordsHealth & Safety
CPA Firm – Expertise in:
Audit & Review ServicesTax Code
Estate PlanningSuccession Planning
Internal ControlsFinancial Automation
Law Firm – Expertise in:
Business LawContracts
Corporate StructureLawsuit Defense / Initiation
Real Estate
PEO – Expertise in:
Recruiting & SelectionTraining & Development
CompensationBenefits ManagementEmployee Relations
Gov’t Compliance / HR RecordsHealth & Safety
For Small- to Medium-Sized Businesses, Using a PEO Is Similar to Using a Law or CPA Firm
YourBusiness
YourBusiness
Business owners use a portion of the expertise of specialists to protect and help their businesses grow
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Example of HROplus Account TeamG
ov
’t
Ag
en
cie
sV
en
do
rs
Employee Benefits Insurance Cos
Aetna, MetLife, VSP, Pre-Paid Legal, AFLAC,
Unum, Beechstreet, VPI Pet Insurance
Your Company
Sales Finance Admin / IT
Mark Spitz, SPHRVP, Human Resources
10 years HR experience
Kathy HollisBenefits Administrator
Gladys PerezBenefits Assistant
Kathy Perkins, PHRSr. HR Coordinator
Vanessa Segura, PHRHR Coordinator
Tammy Burns, PHRHR Coordinator
Rick Martin, PHRHR Coordinator
Human Resources(The Best HRO, Inc.)
John DoeCEO
20 years business owner
Operations
Employee Benefits
Bonny ParksVP, Benefits
(Insurance, Retirement, 125, Compliance)
Payroll
Paul Dunn, PHRHR Director
(Admin, Compliance)
Angela McDonaldSr. Account Admin
Crystal HumphreyAccount Admin
Colleen GeorgeAccount Admin
Susan BearCourier
Jackie EmighHR Assistant
Shannon ParkerAccount Admin
Mary Jane JohnsonAccount Admin
Luann NakaharaCourier
401(k) Providers and TPAs
Fidelity
Information Technology
PeopleSoft
Scott PhillipusIT Support Asst
HRIS
Howard SmithVP, Information Technology
14 years IT executive
Finance
John MinefieldCFO
16 years experience
M. MorrisonOperations Manager
B. NorthcrossTax Specialist
Tanya OrlanskyBookkeeper
Jung ParkAccounting II
Workers Comp Carriers / Agents
Zurich, Wausau
Safety / Risk Mgmt
Kathy Plumadore, ARMLoss Control Manager(WC, Claims, Safety,
Training, OSHA)
Valerie PyperLoss Control Asst
Strategic HRMaria Pierce, SPHR
Manager, HR Coordination(Recruiting, Interviewing,
Employee Relations, Policies, Unemployment,
Compliance)
Legal / Compliance
Bill Shinig, Esq.Corporate Counsel
Labor Attorney
Dilly, Dally, Delayin and Stallin
State Unemployment Agencies
Dept. of Labor (DOL)
EEOC
US Customs & Immigration Service
IRS (Employment Related)
State Workers Comp Agencies
CPA Firm
Crunch and Cash, LLP
Banking Institutions
Bank of America
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Owner Wealth Accumulation(Shareholder Value)
Increase Business Value(For Sale or Exit Strategy)
Business Self-Sufficiency and Systemization
Improve Company Profits
Executive Compensation
Non-Qualified Deferred Comp Plans
Build…• Hire experts and
specialists• Consolidate
vendors
Improve…• Individual / team
productivity• Training / dvlpmnt• Communications• Absenteeism• Lost time• Strategic planning
Protect…• Compliance
(proactive)• Trade secrets
(proactive)• Litigation
(reactive)
Control…• Health insurance
increases• WC E-Mod• SUI rate(s)
Improve…• Recruiting strategy• Interviewing effectiveness• Selection process• Compensation• Benefits plan• Training & development
Monitor…• Efficiencies• Save time• Job analysis• Core bus. focus• Outsource options
What?
(HR Strategic)
Asset ProtectionStrategies
Cost Containment
Strategies
Attract Better Talent
Employee Performance
Employee Retainment Strategies
LeverageResources
What This Means in Bottom Line Dollars
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Improve…• Individual / team
productivity• Training / dvlpmnt• Communications• Absenteeism• Lost time• Strategic planning
Protect…• Compliance
(proactive)• Trade secrets
(proactive)• Litigation
(reactive)
Control…• Health insurance
increases• WC E-Mod• SUI rate(s)
Improve…• Recruiting strategy• Interviewing effectiveness• Selection process• Compensation• Benefits plan• Training & development
Monitor…• Efficiencies• Save time• Job analysis• Core bus. focus• Outsource options
Asset ProtectionStrategies
Cost Containment
Strategies
Attract Better Talent
Employee Performance
Employee Retainment Strategies
LeverageResources
Why?
(Company Strategic)
Shareholder ValueOwner Wealth Accumulation(Shareholder Value)
Increase Business Value(For Sale or Exit Strategy)
Business Self-Sufficiency and Systemization
Improve Company Profits
Executive Compensation
Non-Qualified Deferred Comp Plans
What This Means in Bottom Line Dollars
Build…• Hire experts and
specialists• Consolidate
vendors
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Asset ProtectionStrategies
Cost Containment
Strategies
Attract Better Talent
Employee Performance
Employee Retainment Strategies
LeverageResources
Owner Wealth Accumulation(Shareholder Value)
Increase Business Value(For Sale or Exit Strategy)
Business Self-Sufficiency and Systemization
Improve Company Profits
Executive Compensation
Non-Qualified Deferred Comp Plans
Build…• Hire experts and
specialists• Consolidate
vendors
How?
(HR Strategic)
Improve…• Individual / team
productivity• Training / dvlpmnt• Communications• Absenteeism• Lost time• Strategic planning
Protect…• Compliance
(proactive)• Trade secrets
(proactive)• Litigation
(reactive)
Control…• Health insurance
increases• WC E-Mod• SUI rate(s)
Improve…• Recruiting strategy• Interviewing effectiveness• Selection process• Compensation• Benefits plan• Training & development
Monitor…• Efficiencies• Save time• Job analysis• Core bus. focus• Outsource options
What This Means in Bottom Line Dollars
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
What This Means in Bottom Line Dollars
Shareholder ValueOwner Wealth Accumulation(Shareholder Value)
Increase Business Value(For Sale or Exit Strategy)
Business Self-Sufficiency and Systemization
Asset ProtectionStrategies
Cost Containment
Strategies
Attract Better Talent
Employee Performance
Improve…• Individual / team
productivity• Training / dvlpmnt• Communications• Absenteeism• Lost time• Strategic planning
Protect…• Compliance
(proactive)• Trade secrets
(proactive)• Litigation
(reactive)
Control…• Health insurance
increases• WC E-Mod• SUI rate(s)
Improve…• Recruiting strategy• Interviewing effectiveness• Selection process• Compensation• Benefits plan• Training & development
Employee Retainment Strategies
Build…• Hire experts and
specialists• Consolidate
vendors
Improve Company Profits
Executive Compensation
Non-Qualified Deferred Comp Plans
LeverageResources
Monitor…• Efficiencies• Save time• Job analysis• Core bus. focus• Outsource options
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
HR Capabilities Gained Through Outsourcing
Improve…• Individual / team
productivity• Training / dvlpmnt• Communications• Absenteeism• Lost time• Strategic planning
Protect…• Compliance
(proactive)• Trade secrets
(proactive)• Litigation
(reactive)
Control…• Health insurance
increases• WC E-Mod• SUI rate(s)
Improve…• Recruiting strategy• Interviewing effectiveness• Selection process• Compensation• Benefits plan• Training & development
Monitor…• Efficiencies• Save time• Job analysis• Core bus. focus• Outsource options
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Shareholder ValueOwner Wealth Accumulation(Shareholder Value)
Increase Business Value(For Sale or Exit Strategy)
Business Self-Sufficiency and Systemization
Asset ProtectionStrategies
Cost Containment
Strategies
Attract Better Talent
Employee Performance
Improve…• Individual / team
productivity• Training / dvlpmnt• Communications• Absenteeism• Lost time• Strategic planning
Protect…• Compliance
(proactive)• Trade secrets
(proactive)• Litigation
(reactive)
Control…• Health insurance
increases• WC E-Mod• SUI rate(s)
Improve…• Recruiting strategy• Interviewing effectiveness• Selection process• Compensation• Benefits plan• Training & development
Employee Retainment Strategies
Build…• Hire experts and
specialists• Consolidate
vendors
Improve Company Profits
Executive Compensation
Non-Qualified Deferred Comp Plans
LeverageResources
Monitor…• Efficiencies• Save time• Job analysis• Core bus. focus• Outsource options
What This Means in Bottom Line Dollars
• Will vary widely between different types of companies
• Requires a realistic look at current HR issues (“Status Quo”)
• Requires some reasonable assumptions and estimates
• The financial impact IS REAL and can be dramatic
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
What's the Cost of "Status Quo" HR?
• 30-employee company• $5,000,000 annual revenue• Net profit of 8% = $400,000 per year
Example
Employee productivity
Administrative HR hours
Executive / owner HR hours
Turnover at cost of $8,220 per person
Budgeted annual health ins increases
WC exp. mod at 3.5% avg. rate
State unemployment rate
HR legal / consulting fees
Employee lawsuits / compliance fines
They’re achieving this
profitability and success
with some existing
“Human Resources
Profile”…
70%
500
50
30%
15%
1.1
3%
$10,000
None
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Over 5 years,
if nothing changed,
$2,000,000in anticipated
Net Cumulative Profit
What's the Cost of "Status Quo" HR?
Five-Year IllustrationCumulative Net Profit
5 Yrs4 Yrs3 Yrs2 Yrs1 YrNow
$2,000,0000
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Let’s switch from
Net Cumulative Profit
and look at
Net Cumulative
Profit Difference
Five-Year IllustrationCumulative Net Profit Difference
5 Yrs4 Yrs3 Yrs2 Yrs1 YrNow
$0
What's the Cost of "Status Quo" HR?
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
$0
$1,311,059
$722,439
$233,165
$0
$600,000
$360,000
$120,000
$0$0
$612,821
$367,692
$122,564
$0
$616,026
$369,615
$123,205
$0
$1,201,409
$656,649
$201,235
$0
$985,926
$591,555
$197,185
$0
$1,248,659
$684,499
$210,685
$0
$1,361,059
$752,439
$233,165
Employee productivity
Administrative HR hours
Executive / owner HR hours
Turnover at cost of $8,220 per person
Budgeted annual health ins increases
WC exp. mod at 3.5% avg. rate
State unemployment rate
HR legal / consulting fees
Employee lawsuits / compliance fines
What's the Cost of "Status Quo" HR?
• What if “status quo” went to “ideal”?• What’s the difference in net profit?• Is some of the money being left
on the table worth going after?
Status QuoIdeal
70%
500
50
30%
15%
1.1
3%
$10,000
None
100%
0
0
0%
0%
0.8
1%
$0
Five-Year IllustrationCumulative Net Profit Difference
5 Yrs4 Yrs3 Yrs2 Yrs1 YrNow
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
What's the Cost of "Status Quo" HR?
• Component Impact: “Status Quo” Versus “Ideal”• Profit Loss from “Non-Ideal” HR – 5-Year Impact
Legal & Compliance Costs (HR)
Employee Productivity
WC Exp Mod Reduction
SUI Rate Reduction
Health Insurance Increases
Turnover
Owner / Exec HR Hours
Administrative HR Hours
$50,000
$600,000
$47,250
$41,438
$224,586
$369,900
$5,872
$12,821
$0 $600,000
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
$0
$1,361,059
$752,439
$233,165
($200,000)($120,000)
($40,000)
$0
$1,361,059
$752,439
$233,165
($205,128)($123,077)
($41,026)
$0
$1,361,059
$752,439
$233,165
($211,538)($126,923)
($42,308)
$0
$1,361,059
$752,439
$233,165
($334,838)
($200,903)
($66,968)
$0
$1,361,059
$752,439
$233,165
($423,232)
($224,585)
($68,318)
$0
$1,361,059
$752,439
$233,165
($438,982)
($234,035)
($71,468)
$0
$1,361,059
$752,439
$233,165
($465,862)
($247,475)
($71,468)
$0
$1,361,059
$752,439
$233,165
($665,862)
($447,475)
($71,468)
$0
$1,361,059
$752,439
$233,165
70%
500
50
30%
15%
1.1
3%
$10,000
None
What's the Cost of "Status Quo" HR?
• What if “status quo” went to “at risk”?• What’s the difference in net profit?• Is the potential financial downside
worth proactively protecting against?
Employee productivity
Administrative HR hours
Executive / owner HR hours
Turnover at cost of $8,220 per person
Budgeted annual health ins increases
WC exp. mod at 3.5% avg. rate
State unemployment rate
HR legal / consulting fees
Employee lawsuits / compliance fines
Status QuoAt Risk
60%
700
150
40%
20%
1.2
4%
$200,000
Five-Year IllustrationCumulative Net Profit Difference
5 Yrs4 Yrs3 Yrs2 Yrs1 YrNow
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
What's the Cost of "Status Quo" HR?
• Component Impact: “Status Quo” Versus “Ideal”• Profit Loss from “Non-Ideal” HR – 5-Year Impact
$50,000
$600,000
$47,250
$41,438
$224,586
$369,900
$5,872
$12,821
$0 $600,000($300,000)
Legal & Compliance Costs (HR)
Employee Productivity
WC Exp Mod Reduction
SUI Rate Reduction
Health Insurance Increases
Turnover
Owner / Exec HR Hours
Administrative HR Hours
($200,000)
($210,000)
($17,325)
($14,280)
($92,686)
($123,300)
($8,885)
($5,128)
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
Potential Profit Difference Swing:
$2,026,921over 5 years
What's the Cost of "Status Quo" HR?
$0
$1,361,059
$752,439
$233,165
($665,862)
($447,475)
($71,468)
Five-Year IllustrationCumulative Net Profit Difference
5 Yrs4 Yrs3 Yrs2 Yrs1 YrNow
© 2010 PEO Consulting Group, Inc. Used with permission by HROplus.
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