Hro Bakers Dozen Summary 04-2010

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    Bakers Dozen: MSP

    Company URL

    2 SourceRight Solutions www.sourcerightsolutions.comSourceRight Solutions manages outsourced talent acquisition functions whether for full-time, contingent, or contract staff. Building

    upon our 60-year heritage in recruitment and staffing innovations, our solutions provide the workforce insight needed to drive strategic talentdecisions by leveraging embedded technologies, a scalable global service model, and the best recruitment talent in the industry today.

    SourceRight Solutions specializes in improving and managing workforce-related processes through a comprehensive spectrum of offerings that

    can be deployed singularly or in combination, and include employment process management, recruitment process outsourcing, professional con-

    tingent workforce services, and managed service provider programs.

    Clients: AOL, Time Warner Cable, Siemens Corporation, and Vought Aircraft Industries, Inc.

    Services: Employment process management, an integrated approach to managing flexible, alternative workforce strategies that implement the

    processes and best practices required to procure full-time and variable talent; vendor-neutral program, technologies underpin a dedicated pro-

    gram team to deliver operational excellence in talent procurement, and hybrid program, synthesizes vendorve -neutral procurement efficiencies

    with a sole-supplier/sub-vendor delivery model.

    Most Important Metrics: MSP program cost savings Rate card and other government/corporate compliance standards

    Delivering complete visibility on all temporary talent spend Ve a perf

    Tracking performance goals on MWBE spend Ong g nt, g manager, and temporary talent satisfaction

    Talent quality levels and time to fill ratios leve .

    3 Adecco www.adeccosolutions.comThe Adecco Group, based in Zurich, Switzerland, FTE29,0 employees and more than 5,800 offices in over 60 countries

    and territories around the world. Adecco Group offers a variety of ervices, connecting more than 500,000 colleagues with over 100,000

    clients every day. The services offered fall into the broad temporaryategories staffing, permanent placement, outsourcing, consulting, and

    outplacement. The Adecco Group is a Fortune Global y.00 compa Every day we provide our clients with the talent they need, and help solve

    the business challenges they face todayand wi ncounter .

    Clients:N/A

    Services:

    Contingent workforce managementnt

    Workforce management solutions

    Global program management

    Operational reporting

    Advised analytics

    Risk/compliance management

    Vendor neutral approach

    Most Important Metrics: Diversity category spend

    Supplier performance

    Program performance

    Order fulfillment

    On-Time fulfillment

    Hiring manager satisfaction

    Spend trends

    Rate card compliance

    Assignment longevity

    Consolidated invoicing

    Rate/financial management

    Program management office (centralized and onsite)

    Supplier management (tiered approach and distribution rules)

    Technology management

    SOW/1099 management

    Multiple skill category management across multiple lines of business

    Cycle times

    Turnover/attrition

    Requisition activity

    Cost avoidance

    General headcount

    Overtime

    Contractor typeW2/payroll

    Quality

    AgingJob posting/work order

    20 HRO Today April 2010 www.hrotoday.com

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    Bakers Dozen: MSP

    Company URL

    4 Staff Management www.staffmanagement.comStaff Management is a division of SeatonCorp, a leading provider of consultative managed staffing and recruiting programs for Fortune

    500 and Global 2000 companies. Founded in 1988, Staff Management was an industry pioneer of vendor on premise (VOP) staffing. Today,Staff Management has evolved its revolutionary VOP platform to provide sustainable contingent workforce solutions across a growing global

    footprint and has become the leading managed service provider (MSP) with deep domain expertise supporting clients in the manufacturing and

    distribution segment.

    Clients:N/A

    Services:

    Staff Management provides comprehensive managed service provider (MSP) and managed services solutions in addition to best-in-class ven-

    dor on-premise staffing on a temporary, temp-to-hire, and permanent placement basis. Staff Management solutions provide a proprietary pre-

    cision recruitment process and software; a flexible workforce framework; world-class supplier managementme ; a professional service team; client

    aligned technology with advanced scheduling capabilities; and a comprehensive risk an nce mana

    Most Important Metrics: Hard and soft cost savings Overtime

    Fill rate Audit c e

    Dive supplier spend

    e s suppl

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    Time-to-fill

    Turnover

    www.hrotoday.com April 2010 HRO Today 21

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    Bakers Dozen: MSP

    Company URL

    Services: Business analysis and strategy ture oversight and reconciliation, invoicing)

    Model development Supplier management

    Governance Reporting and metrics

    Program operations (order and assignment management, time cap- Continuous improvement

    Most Important Metrics:

    Time-to-fill

    Quality of worker

    8 Hays w .hays.co.uk/resource-managemeHays plc is a global specialist recruiting group delivering recruitment services fo rofessional and skilled people worldwid

    The market leader in the U.K. and Australia and one of the market leaders in Contin r , it operates across the private and public setors, dealing in permanent positions, contract roles, and temporary assignments. ompa y employs 6,933 staff operating from 345 offic

    in 28 countries across 17 specializations. For the year ended June 30, 2009, t d: revenues of 2.4 billion, net fees of 670.8 m

    lion, and operating profit of 158 million; placed around 50,000 candidat t jobs and around 270,000 people into temporary assig

    ments; and the temporary placement business represented 56 perce of net fe s and the permanent placement business represented

    percent of net fees.

    www.hrotoday.com April 2010 HRO Today 23

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    Bakers Dozen: MSP

    Company URL

    Most Important Metrics:

    Time to fill (cycle time) Supplier performance Rate card effectiveness

    Cost of hire Spend analysis Fill rate ratios Cost savings System availability and uptime

    11 CDI Corp, Talent Management Division www.cdi-tm.comPublicly traded, CDI has approximately 10,400 employees throughout its more than 1,000 offices worldwide. In 2008, the company sa

    $1.12 billion in revenue.

    Clients: Siemens, Teradyne, and URS

    Services:

    Professional staffing services (engineering, IT, design/drafting, mfg/LI) 1099 compliance ervicess

    Vendor management services Exe mpt employee classification services

    Payrolling services Job clas ion and job requisition servicesion and Project design and engineering services t r

    Direct hire services -- ing

    Outplacement services

    Documented cost savings programs

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    Bakers Dozen: MSP

    Company URL

    Most Important Metrics:

    Time-to-hire Overall performance metricssupplier scorecard

    Time-to-submit Cost savings and exception reporting metrics Time-to-fill

    12 Tapfin www.tapfin.comTAPFIN Process Solutions, a division of COMSYS, is a leading business process outsourcing provider of end-to-end human capital fu

    fillment and management solutions. Drawing on experienced delivery teams, industry best practices and innovative technology, TAPFIN provid

    streamlined and transparent workforce solutions that enable optimization of the fulfillment and management of the direct and contingent wor

    force. TAPFINs suite of solutions includes contingent labor management services, recruitment process outsourcing, services procurement manageme

    (management of SOW spend), and direct sour

    olutions that can be tailored to companies

    izes and industry focus.

    lients: Cisco, State of Wisconsin, and Fir

    Services: Vendor management: vendor op

    mization, strategic sourcing strategies, vend

    administration, compliance management, an

    performance management. Business analyti

    and reporting: compliance, cost savings, fina

    cial management, performance managemen

    and diversity spend. Contractor management: j

    requisition management, candidate evaluatio

    compliance tracking, on-/off-boarding, and iss

    resolution. Timekeeping and invoicing: timand expense collection and approval, payme

    processing, and consolidated invoicing (aut

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    Services procurement management: simil

    services managing entire procurement lifecyc

    of project-based engagements, including RF

    process, award management, vendor optimizati

    and management, negotiation, pricing rationa

    ization, SOW delivery and milestone valid

    tion, tracking and benchmarking, an

    performance management.

    Most Important Metrics: Response time to open job req

    Time-to-fill

    Cost savings metrics (actual percent saved v

    VMS/MSP program)

    Hiring manager and supplier satisfaction

    VMS system availability

    i

    American ISC.

    mated, paperless).

    26 HRO Today April 2010 www.hrotoday.com

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    Bakers Dozen: Managed Services

    Breadth of Service Leaders

    ProviderBreadth of

    ServiceSize ofDeals

    Quality ofService

    OverallRanking

    Staff Management 14.75 7.38 62.90 152.00

    Allegis Group Services 14.25 5.00 63.58 151.27Volt Consulting 14.00 5.00 51.20 125.02

    Advantage xPO 13.71 4.57 67.98 159.67

    SourceRight Solutions 13.30 5.07 67.15 157.86

    Agile 1 13.10 4.13 58.95 139.79

    Manpower 12.75 4.84 62.50 147.39

    Adecco 12.46 4.68 67.11 156.66

    Guidant Group 11.80 4.80 61.50 144.31Tapfin 11.50 4.88 55.31 131.07

    Hays 11.00 4.70 63.13 146.85

    CDI 10.27 4.00 59.45 137.93

    Workforce Logic 9.17 4.17 65.50 149.63

    Size of Deal Leaders

    ProviderBreadth

    of ServiceSize

    of DealsQuality

    of ServiceOverall

    Ranking

    Staff Management 14.75 7.38 62.90 152.00

    SourceRight Solutions 13.30 5.07 67.15 157.86

    Allegis Group Services 14.25 5.00 63.58 151.27

    Volt Consulting 14.00 5.00 51.20 125.02

    Tapfin 11.50 4.88 55.31 131.07

    Manpower 12.75 4.84 62.50 147.39

    Guidant Group 11.80 4.80 61.50 144.31

    Hays 11.00 4.70 63.13 146.85

    Adecco 12.46 4.68 67.11 156.66

    Advantage xPO 13.71 4.57 67.98 159.67

    Workforce Logic 9.17 4.17 65.50 149.63

    Agile 1 13.10 4.13 58.95 139.79

    CDI 10.27 4.00 59.45 137.93

    www.hrotoday.com28 HRO Today April 2010

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    April 2010 HRO Today 19

    Bakers Dozen: Managed Services

    www.hrotoday.com

    Overall Rankings for Providers

    ProviderBreadth

    ofService

    Sizeof

    Deals

    Qualityof

    Service

    OverallRanking

    Advantage xPO 13.71 4.57 67.98 159.67

    SourceRight Solutions 13.30 5.07 67.15 157.86

    Adecco 12.46 4.68 67.11 156.66

    Staff Management 14.75 7.38 62.90 152.00

    Allegis Group Services 14.25 5.00 63.58 151.27

    Workforce Logic 9.17 4.17 65.50 149.63

    Manpower 12.75 4.84 62.50 147.39

    Hays 11.00 4.70 63.13 146.85

    Guidant Group 11.80 4.80 61.50 144.31

    Agile 1 13.10 4.13 58.95 139.79

    CDI 10.27 4.00 59.45 137.93

    Tapfin 11.50 4.88 55.31 131.07

    Volt Consulting 14.00 5.00 51.20 125.02

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