HRM Presentation.pptx
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Transcript of HRM Presentation.pptx
HRM
Group 4
Contents
• Introduction• Vision & Mission• HR practices • Employee Satisfaction Survey• Strength & Weakness• Suggestions
Introduction
Mission
Mission:• To help customers achieve their business objectives by
providing innovative, best-in-class consulting, IT solutions and services.
• To make it a joy for all stakeholders to work with us.
Tagline: Experience Certainty
HR Practices
• Manpower Planning• Learning & Development• Customer & Employee Feedback• Performance Management• Employee Retention• Employee Engagement Activities
Manpower Planning
• Manpower Allocation Task Committee (MATC)– Geography level presentation
• Recruitment Process– Campus Recruitments, Referrals, Mass
recruitment• Resource Management Group (RMG)– Managing and allocating employees at projects &
domain level
Learning & Development
• Initial Learning Program (ILP)• Continues Learning Program (CLP)– icalms– Technical, Process and Domain level Competencies
• Leadership Develop Program– TAS– Partnership with premier B-schools
Customer Feedback
• Every six months PL request customer to fill Customer Satisfaction Survey (CSS) form– Questions on deliverables, project management, documentation,
Communication, TCS infrastructure, security and confidentiality
• Delivery Centre Head• Feedback is used for process improvement and
input for TCS iQMS
Employee Feedback
• Opinion Polls– For knowing norms, practices and behaviors of
employees• PULSE survey– Administration– Information Resource Center– Performance Management Group– Learning & Development Group
• Grievance Addressing
Performance Management
• Global SPEED – Online tool for Performance Management– Goal Setting (SMART)– Data Validation– Self Evaluation– Discussion– Appraisal by Supervisor
• Time Sheet Management
Employee Retention
• Rewards & Recognition i.e. TCS Gems• Mentorship Program
– PEEP sessions• Career Development• Performance Based Incentives• Leave Without Pay• Other Benefits
– Free membership with various clubs. i.e. Toastmaster Club, British Library
– TCS Holiday Homes– Learning Platforms. TCS Domain Academy, TCS Video channel
Employee Engagement Activities
• TCS MAITREE– CSR initiatives– Fit 4 Life i.e. Marathon– Health & Safety initiative i.e. Fire Drills – Maitree Adventure Club
• Monday Motivator• Wellness Wednesday
My work gives me a feeling of personal accomplishment.
Strongly Disagree11%
Somewhat Disagree
17%
Indefferent28%
Somewhat Agree39%
Strongly Agree6%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I feel encouraged to come up with new and better ways of doing things.
Strongly Disagree6%
Somewhat Disagree17%
Indefferent17%
Somewhat Agree33%
Strongly Agree28%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I have the tools and resources to do my job well.
Strongly Disagree
17%
Somewhat Disagree
6%
Indefferent17%Somewhat Agree
56%
Strongly Agree6%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I feel over utilized in my job.
Strongly Disagree17%
Somewhat Disagree
11%
Indefferent28%
Somewhat Agree28%
Strongly Agree17%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I am satisfied with my compensation.
Strongly Disagree6%
Somewhat Disagree
50%Indefferent22%
Somewhat Agree22%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
The Company does an excellent job of keeping employees informed about matters affecting us.
Strongly Disagree11%
Somewhat Disagree
17%
Indefferent28%
Somewhat Agree28%
Strongly Agree17%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
My job makes good use of my skills and abilities.
Strongly Disagree17%
Somewhat Disagree
22%
Indefferent22%
Somewhat Agree17%
Strongly Agree22%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
How satisfied are you with the information you receive from management on what is going on in your division?
Strongly Disagree17%
Somewhat Disagree
22%
Indefferent39%
Somewhat Agree11%
Strongly Agree11%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
How satisfied are you with your involvement in decisions that affect your work?
Strongly Disagree6%
Somewhat Disagree28%
Indefferent39%
Somewhat Agree22%
Strongly Agree6%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
Considering everything, how satisfied are you with your job?
Strongly Disagree11%
Somewhat Disagree22%
Indefferent33%
Somewhat Agree22%
Strongly Agree11%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
How satisfied are you with the information you receive from management on what’s going on in
the company?
Strongly Disagree6% Somewhat
Disagree17%
Indefferent39%
Somewhat Agree33%
Strongly Agree6%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
How satisfied are you with your opportunity to get a better job in this company?
Strongly Disagree17%
Somewhat Disagree
22%
Indefferent39%
Somewhat Agree17%
Strongly Agree6%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I am satisfied with the vacation time i get.
Strongly Disagree6%
Somewhat Disagree22%
Indefferent33%
Somewhat Agree33%
Strongly Agree6%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I am satisfied with the process used to determine annual raise.
Strongly Disagree
17%
Somewhat Disagree
28%Indefferent44%
Somewhat Agree11%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
My job makes a difference in the lives of others.
Strongly Disagree6%
Somewhat Disagree28%
Indefferent39%
Somewhat Agree22%
Strongly Agree6%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I received training required to do my job.
Strongly Disagree17%
Somewhat Disagree17%
Indefferent33%
Somewhat Agree22%
Strongly Agree11%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
When I have a concern/question, my supervisor is able to address them.
Strongly Disagree17%
Somewhat Disagree11%
Indefferent39%
Somewhat Agree22%
Strongly Agree11%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I feel I am respected at work.
Somewhat Disagree
17%
Indefferent28%
Somewhat Agree33%
Strongly Agree22%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I feel free to express my concerns without worrying about negative response.
Strongly Disagree6%
Somewhat Disagree
22%
Indefferent17%
Somewhat Agree44%
Strongly Agree11%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
I feel I have job security.
Strongly Disagree11%
Somewhat Disagree6%
Indefferent28%
Somewhat Agree11%
Strongly Agree44%
Number of Respondents
Strongly Disagree Somewhat Disagree Indefferent Somewhat Agree Strongly Agree
Strengths
Job SecurityEmployee
engagement activities
Congenial working
environment
Brand Values Onsite opportunities
Brand Values
• Leadership• Integrity• Respect for individual• Excellence• Learning & Sharing
Weakness - Scope Of Improvement
Work in desired domain
Project Release
Monotonous work
Suggestions
• Training in desired domain to keep employee motivated• 360 degree feedback• Work allocation based on interest &
competencies
Thank You