Hrm practices at marriott international
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Transcript of Hrm practices at marriott international
BEST HRM PRACTICES AT MARRIOTT
INTERNATIONAL
Prepared By :-
Deepak Singh
Eshita Kapoor
Hadish
Shahul Hameed
Shubham Jain Vinaya
CONTENT
SPIRIT TO SERVE BACKGROUND THE MARRIOTT WAY HR PRACTICES QUESTIONS & ANS. WHAT WE LEART CONCLUSION
“SPIRIT TO SERVE”
The environment of your industry, how you treat your employees & how they take care of your customers, that is what called the work culture.
In Marriott they love to treat customers and passionate about their God.
BACKGROUND
Founded :- In 1927Founder :- JW. MarriottCurrent Chairman :- Bill MarriottNo. Of employees :- 128,000Turnover :- $9 bn (2003)
THE MARRIOTT WAY
People first philosophy.Get it right the first time.Money is the big thing, it is not the only thing.Promote from within.Build your brand.
HR PRACTICES
S
election Procedure
T
&D
J
ob retention & Employee satisfaction
G
rievance Procedure
Q. ROLE OF COMPANY’S CULTURE& SPIRIT TO SERVE IN INNOVATIVE HR POLICIES?
Three types of culture :-
Associates
Customers
Communities
Q. HOW TRAINING AND DEVELOPMENT HELPS MARRIOTTS TO RETAIN THEIR
EMPLOYEES?
Employee retention
Holy grail for recruitment &
retention.
Training
Development
Q. INNOVATIVE POLICIES AND PROGRAMS AT MARRIOTT & THEIR STRENGTHS &
WEAKNESSES?
P
athway to independence.
Training Program for the employees
Success Of the Program
I
nteractive Multimedia Training
WHAT WE LEARNT?P
rofitability is important but something is more then it.
H
R practices can bring huge change in your organization.
P
roactive nature is the need of today.
Y
ou can not predict the future but you can make present better.
CONCLUSION
You can transform anyone the way you want.
It only requires proper guidance and
training. Make others satisfy and they will
support you. And at last but not least
“ Something more than business it’s
pleasure.”