HRM Final Project1

8/14/2019 HRM Final Project1

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Mission Statement

We will provide brandedproducts and services of

superior quality. The lives of

the world's consumers now and

for the generations to come.

Vision Statement

Be and be recognized as the

best consumer products and

services company in the world


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GOALS AND OBJECTIVES:

1. To provide top quality product which maximize customer satisfaction.

2. To conduct our business according to the highest level of ethics.

3. To ensure that our customers get the best value, quality and satisfaction from using our

products.

4. To maintain a management culture that is action oriented, always flexible and never

bureaucratic.

5. To be the most efficient in everything that we do.

6. Our customers feel happiness when they have chosen to use our product is our genuine

concern.

Core Business


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ORGANIZATIONAL STRUCTURE

FIRST YEAR

Hierarchy of the company


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AFTER FIFTH YEAR

The organization structure as follows:


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STRATEGIC HRM PLANNING PROCESS

Strategic HR planning to train a sales person:

Strategic Direction He does not meet the sales targetso that we planned to train him.

Training purpose: Improve

analytical and communicationskills.

Training objective:

To enhance the efficiency as well

as efficacy of the production

team.

To communicate ideas properly.

Training contents:

Through demonstration


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HR Planning

Planning total

Workforce

Investing in HR

Development

Performance

Assessing

JOB DESCRIPTION AND JOB SPECIFICATION

CHIEF EXECUTIVE OFFICER

JOB TITLE: CHIEF EXECUTIVE OFFICER

Train a sale person within the

Salary: RS:

12000

Bonus:

5000

Training cost: 10000

Com ensation: 3000

We will evaluate his performance

either he meet sales target or not.

The profit of our company increases

or not.


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LOCATION OF JOB: RBNS (PVT) LTD

RESPONSIBLE TO: BOARD OF DIRECTORS

JOB SUMMARY:

Provide leadership to position the company at the forefront of the industry.

Develop a strategic plan to advance the company's mission and objectives and to

promote revenue, profitability and growth as an organization. Oversee company

operations to insure production efficiency, quality, service, and cost-effective

management of resources.

DUTIES AND RESPONSIBILITES:

Develop a strategic plan to advance the company's mission and objectives and to

promote revenue, profitability, and growth as an organization.

Oversee company operations to insure production efficiency, quality, service, and

cost-effective management of resources.

Plan, develop, and implement strategies for generating resources and/or

revenues for the company. Identify acquisition and merger opportunities and direct implementation activities.

Approve company operational procedures, policies, and standards.

Review activity reports and financial statements to determine progress and status

in attaining objectives and revise objectives and plans in accordance with current

conditions.

Evaluate performance of executives for compliance with established policies and

objectives of the company and contributions in attaining objectives.

Promote the company through written articles and personal appearances at

conferences and on radio and TV.


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Represent the company at legislative sessions, committee meetings, and at

formal functions.

Promote the company to local, regional, national, and internationalconstituencies.

Build a fundraising network using personal contacts, direct mail, special events,

and foundation support.

Present company report at Annual Stockholder and Board of Director meetings.

Direct company planning and policy-making committees.

Oversee foreign operations to include evaluating operating and financial

performance. Other duties as assigned.

JOB SPECIFICATION:

KNOWLEDGE:

This is normally acquired through a combination of the completion of a Masters Degree

in Business Administration, Finance or Accounting and ten years of experience in a leadership

role for a large division or company

SKILLS:

Skills of contracting, negotiating, and change management Experience in strategic

planning and execution

Skill in examining and re-engineering operations and procedures

Formulating policy, and developing and implementing new strategies and procedures.

Work requires professional written and verbal communication and interpersonal skills

Skills of public relations principles and practic

ABILITIES AND ATTITUDE:


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1. Ability to develop financial plans and manage resources

2. Ability to analyze and interpret financial data

3. Ability to identify and secure funding/revenue sources4. Ability to communicate and interact with officials at all levels of government and

to work effectively with a wide range of constituencies in a diverse community

5. Ability to motivate teams and simultaneously manage several projects

6. willingness to work a flexible schedule and travel

JOB DESCRIPTION

JOB TITLE: MARKETING MANAGER


DEPARTMENT: MARKETING DEPARTMENT


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RESPONSIBLE TO:

JOB SUMMARY:

. To be responsible for developing and maintaining marketing strategies to meet agree

company objectives

To evaluate customer research, market conditions, and competitor data and implement

marketing plan alterations as needed.

To oversees all marketing, advertising and promotional staff and activities.

RESPONSBIL AND DUTIES

JOB SPECIFICATION:

KNOWLEDGE:

MBA in Marketing (At least five years in marketing Manager within professional)

Responsible for the marketing of company products and services to the right

market whether B2B or B2C.

Demonstrate technical marketing skills and company product knowledge.

Develop an annual marketing plan in conjunction with the sales department. This

should detail the years activity to meet agreed company objectives.

Budget management. To deliver all marketing activity within the agreed budget.

To direct marketing staff where budgets are devolved.

To manage all aspects of print production, receipt and distribution.

To achieve frequent, timely and positive media coverage across all available media.

To managing the entire product line life cycle from strategic planning to tactical

activities


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SKILLS:

Professional Marketing Qualifications with a proven track record in a senior Marketing

role

Good Level of education, ideally graduate level

Excellent written and verbal communication skills

Excellent IT skills

Experience of and understanding of web-content management

High level of creativity and ability to demonstrate evidence of success in a range of

marketing areas such as advertising, branding, promotion, customer care and public

relations

ABILITIES AND ATTITUDES:

Experience with a company in a

related company sector

Extensive experience of developing,

maintaining and delivering on marketing

strategies to meet company objectives

A strong understanding of customer

and market dynamics and requirements

If applicable, a willingness to travel

and work in a global team of professionals

A proven ability to oversee all

marketing, advertising and

promotional staff and activities


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JOB DESCRIPTION OF SALE PERSON

JOB TITLE: SALE PERSON


RESPONSIBLE TO: SALES MANAGER

JOB SUMMARY:

RESPONSIBILITIES AND DUTIES:

To plan and carry out all sales activities on assigned accounts or areas. Responsible for

ensuring customer satisfaction and managing quality of product and service delivery

helping customers understand features of products

advising customers on the care of purchased goods;

arranging deliveries;

arranging for the repair of damaged goods;

taking special orders for goods not in stock;

stacking and displaying items in store;

providing basic technical advice and solution

develop and maintain a customer database

develop and maintain sales and promotional materials

plan and conduct direct marketing activities

make sales calls to new and existing clients

negotiate with clients

develop sales proposals

present sales contract

ensure customer service satisfaction and good client relationship

conduct market research and surveys

participate in sales event


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monitor competitors, market conditions and product development

JOB SPECIFICATION:

KNOWLEDGE:

knowledge of relevant computer applications

knowledge of principles and practices of sales

knowledge of customer service principles

knowledge of basic business principles

experience in sales

experience in making presentations

proven ability to achieve sales targets

SKILLS:

Effective Communicator

Ability to Listen

Asks Great Questions

Problem Solver

Well Organized

Self-Starter and Self-Finisher

Positive Self Image

Well Mannered and Courteous

Naturally Persuasive

Person of Integrity


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ABILITIES AND ATTITUDE:

planning and organizing

persuasiveness

adaptability

verbal and written communication

negotiation

resilience

stress tolerance

goal driven

JOB ADS

Production Manager

Assistant Manager

Security guar


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SELECTION CRITERIA AND INTERVIEW

QUESTION FORM

SELECTION CRITERIA

QUESTIONNAIRES OF MARKETING MANAGER

Name: __________ Occupation: _________

Age: _______ Gender: Male/Female

Q: What do you consider to be the most challenging aspect about being a manager in

business today?

Ans:_____________________________________________________________________

Q: What are the most critical skills a manager needs to succeed in today's business?

Ans: _____________________________________________________________________

Q: What important trends have you picked up in our company?

Ans: _____________________________________________________________________

Q: What are the recent trends in management that you have come across?


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Ans: _____________________________________________________________________

Q: How would you describe your management style?

Ans: _____________________________________________________________________

Q: What methods have you used to evaluate employees job performance?

Ans: _____________________________________________________________________

Q: What experience do you have in setting budgets?

Ans: _____________________________________________________________________

Q: What systems have you developed and implemented to improve operating efficiency in

your department?

Ans: _____________________________________________________________________

Q: Why are you considering leaving your present job?

Ans: _____________________________________________________________________

Q: What are you future goals?

Ans: _____________________________________________________________________


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EMPLOYEE ORIENTATION PLAN

ORIENTATION PLAN FOR THREE DAYS:

1ST DAY:

TIMING DESCRIPTION

9:30_ 10:00 am Welcome to employee and addressed manager to

him.

10:00_11:00 am Tell him mission, vision, norms, values, rules and

regulations.

11:00_12:00 pm Clear SWOT analysis.

12:00_12:30 pm Tea time.

12:30_1:00 pm Code of ethics/ performance appraisal criteria.

1:00_2:00 pm Lunch..

2:00_3:00 pm Tour of facilities.

2ND DAY

TIMING DESCRIPTION

9:30_ 11:00 am Tour of organization.11:00_12:00 pm Introduce with other employees.

12:00_12:30 pm Tea time.

12:30_1:00 pm Ask him questions or concerns he may

have feedback about interview.


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1:00_2:00 pm Lunch..

2:00_3:00 pm Held meeting with a person who will guide him all time and visit his

department.

3RD DAY

TIMING DESCRIPTION

9:30_ 11:00 am His senior manager will tell him rules and

regulations of his department.

11:00_12:00 pm Tell him his duties and responsibilities (introduce him

to his co workers and about his work).

12:00_12:30 pm Tea time.

12:30_1:00 pm Offer for help and encouragement

1:00_2:00 pm Lunch..

2:00_3:00 pm Guide him during his work.


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ENTITLEMENTS

ENTITLEMENTS OF CEO:

PERKS:

Car

Laptop

Office

Driver

BENEFITS: Vacations, Leaves

ENTITLEMENTS OF BRAND MANAGER:

ALLOWANCES: TA & DA

PERKS: Free refreshment

TIME OFF BENEFITS: Vacations

BONUSES: Holiday bonus

ENTITLEMENTS OF SECURITY GUARD:

ALLOWANCE: Transport, medical.

BENEFITS: Sick leave

BONUS: Spot bonus award

PAY SCALES

PAY SCALES OF EACH LEVEL IN OUR ORGANIZATION:

CEO (75000-100000)


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Department managers (22000-35000)

Lower level employees (6000_10000)

PERFORMANCE APPRAISALS METHOD

360

DEGREE

PERFORMANCE

APPRAISAL

p

Questions will ask to the

supervisor:

Q: Does he follow supervisory orders?

Q: Does he make mistakes frequently?

Q: Does he complete his work on time

daily?

Questions will ask

to the co workers:

Q: Does he keep busy

when not serving the

customers?

Q: Does he volunteer

to help other

employees?

Questions will ask

to him:

Q: Do you complete

your work in time?

Q: Do you know

about your job

description?

Question will ask to the

customers:

Q: Does he suggest additional

merchandise to customers?

Q: Does he lose his temper in public

dealings?

Q: Can he manage the difficulties to

deliver goods in time?


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TRAINING PROGRAM

TRAINING PROGRAM OF BRAND MANAGER:

TRAINING PURPOSE:

To improve the analytical skills in order to enhance the production and minimize the

cost.

TRAINING OBJECTIVES:

To enhance the efficiency as well as efficacy of the production team. To communicate

ideas properly.

Maximum utilization of the supplies.

To augment high grade coordination among production team.

To improve the capabilities for accomplishment of companys tasks.

To manage the production process and production schedules.

TRAINING CONTENTS:

Importance of analytical skills

We will train him by applying following methods:

Through demonstration


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Collaborative pre test

Visualization

Flow charts

Articulation

SELECTION CRITERIA

DEVELOPMENT CRITERIA OF ASSISTANT MANAGER:

Assistant Executive Manager

(Basic salary: Rs.12000) Salary: Rs.120000

After Commission: Rs. 5000

five Bonus: Rs. 1000

years TA and DA: Rs.1000

Executive Manager

(Basic Salary: Rs.25000) Salary: Rs.25000

After Project completion: Rs.5000\

Three Bonus: Rs. 10000

years


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Brand Manager

(Salary: Rs.60000)

HRM Final Project1

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