HRM & Communication Skills
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Transcript of HRM & Communication Skills
HRM & Communication Skills
• P – Planning• O- Organizing• S – Staffing• D- Directing • C - Controlling
Case Study Analysis
Step 1: ProblemStep 2: Identify the ProtagonistsStep 3: Determine the parametersStep 4: Make relevant assumptionsStep 5: Arrive at varied possible assumptionsStep 6: Analyze all varied possible assumptionsStep 7: Chose the most likely possible solutionStep 8: Identify the alternative solutionsStep 9: Contingency Planning
How To Be A Good Communicator• L. L. C Policy • 4 Pillars of Communication Skills • Body Language – P.E.O.P.L.E P – Posture & Gesture E – Eye Contact O – Orientation P – Proximity L – Looks & Appearance E – Expression of Emotions
Key Learnings• Always Believe in yourself • Passion• Delegate but Responsibility & Accountability rests with you.• Never mess with people with Lower Designations/ Lower
Profiles – Huge EGO• Praise publicly, Reprimand Privately • Main Hoon Naa • Take Pride in your self• Kill with Kindness• Agree to Disagree• There are no permanent enemies nor friends• If you have a doubt - ASK